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NHTSA ID Number: 10166898
Manufacturer Communication Number: 06-71-19R
Summary
In the interest of customer satisfaction, Subaru
of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.
10 Affected Products
Vehicles
INTRODUCTION:
In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.
NOTE: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this warranty extension before proceeding with any inspection or repair. See sample inquiry result below.
IMPORTANT: This EPB Warranty Extension is subject to the same terms and conditions set forth in the New Car Limited Warranty. The warranty extension is only applicable to the original equipment EPB assembly and Genuine Subaru replacement EPB assemblies. See individual vehicle Warranty coverage for details as outlined in the applicable Warranty and Maintenance Supplement booklet or the Claims Policies and Procedures Manual.
PART INFORMATION:
The two EPB Actuator Assemblies and the four (4), one-time use retaining nuts for the fuel tank protectors listed below are covered by this Warranty Extension:
| Description | Part Number | Application / Note |
| ACTUATOR ASSY EPB | 26002AJ01E | 2010-2012MY |
| 26002AJ02D | 2013-2014MY | |
| SELF-LOCKING NUT | 023508000 | All, Qty. 4 Req’d per Vehicle |
IMPORTANT: The new actuator parts are very similar in appearance but the function is very different. Always confirm you have the correct part number for the vehicle application before installation.
SERVICE PROCEDURE:
When a customer presents a vehicle for consideration of EPB repairs to be covered by this Warranty Extension, the standard terms of the New Car Limited Warranty apply. Retailers should refer to that coverage information when determining if a repair is covered under this warranty extension. Contact the SOA Claims Team with any coverage questions. Once the determination is made regarding coverage, replacement of the EPB assembly should be performed following the existing Service Manual procedures. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to:
important SAFETY precautions, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
IMPORTANT NOTES:
- Always confirm the part number being installed is correct for the vehicle application. Parts for different vehicle applications may appear similar but functionality is different.
- It is always recommended to road test the vehicle and confirm service brake and EPB operation or concerns prior to initiating any repairs. Note any concerns unrelated to EPB condition and review with the customer prior to making any repair.
- Always confirm all aspects of proper EPB functionality following repair.
SEOCONTENT-START
APPLICABILITY: 2010-2014MY Legacy and Outback
Models with CVT
SUBJECT: Electric Parking Brake Assembly
Warranty Extension
WARRANTY / CLAIM INFORMATION:
Refer to the Labor Time Guide for the applicable claim submission information.
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
SEOCONTENT-END
September 2019
Important Notice:
Warranty Extension for Electric Parking Brake Assembly (EPB) 2010-2014 Legacy/Outback with CVT or 5AT Transmission
Dear Subaru Owner:
As part of Subaru of America’s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicle’s Electric Parking Brake Assembly (EPB). As the warrantor of Subaru vehicles in the United States, Subaru of America is implementing an EPB Warranty Extension program which extends warranty coverage for the EPB on the models listed above that were sold or leased in the United States.
Please note that this is not a recall, and it does not impact the safety of your vehicle. If your vehicle is operating as expected, you do not need to take your vehicle to a Subaru retailer for repairs.
| NOTE: No action is required by you to receive the benefit of this warranty extension. The extension has been automatically applied to your vehicle. |
Electric Parking Brake Assembly Warranty Extension
The Electric Parking Brake Assembly Warranty Extension extends the vehicle’s original New Car Basic Limited Warranty as it applies to the Electric Parking Brake Assembly.
For all vehicles listed above:
- The coverage period extends the vehicle’s New Car Basic Limited Warranty as it applies to the Electric Parking Brake Assembly from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years and unlimited miles.
- Repairs under this coverage period must be completed prior to the expiration of that 15-year period.
If you are not experiencing any concerns with your Electric Parking Brake Assembly, you do not need to schedule an appointment with an authorized Subaru retailer.
Reimbursement Eligibility
- You may be eligible for reimbursement if you paid to have your vehicle’s EPB repaired or replaced following the expiration of the original New Car Basic Limited Warranty period of three (3) years or thirty-six thousand (36,000) miles, but before the newly extended warranty period of fifteen (15) years, unlimited miles.
- You must have paid an out-of-pocket expense for a repair or replacement of the EPB that would have been covered had it occurred during the warranty coverage period. This includes any deductible expense or partial reimbursement for repairs.
- If you have been previously reimbursed by SOA or one of its retailers for partial coverage of this repair, only the portion that has not been reimbursed is eligible for reimbursement.
- You are not eligible to recover any repair costs previously reimbursed or paid for by any third- party including Subaru Added Security, other extended warranty providers, or an authorized Subaru retailer.
To Apply for Reimbursement
Please apply for reimbursement online at https://soaclaimform.custhelp.com/app/EPBForm. Complete the online claim form and attach the required documentation listed below:
- Attach a copy of the receipt or invoice for the repair. A copy of the repair invoice or work order showing EPB repair and/or replacement will meet this requirement. The invoice must show your vehicle model, vehicle identification number (VIN), the name and address of the facility that completed the repair, the cost of the repair (parts and labor), and the date the work was completed.
- Attach proof of payment, such as a copy of the canceled check, bank statement, cash receipt, or credit card receipt showing that you paid for the repair.
If you prefer to apply for reimbursement by mail, please send a completed Claim Reimbursement Form and copies of the required documentation listed above to:
Subaru of America Inc.
EPB Warranty Extension
Customer Retailer Services
P.O. Box 9800
Camden, NJ 08103-9800
Your request for reimbursement must be postmarked no later than December 31, 2019.
Please allow 6-8 weeks for the reimbursement to be processed. Failure to include proper documentation may delay your reimbursement.
If you have questions about this notice or need help contacting an authorized Subaru retailer, please contact the EPB Extension Hotline at 844-373-6614. Additional information can be found online at https://soaclaimform.custhelp.com/app/EPBForm
Sincerely,
Subaru of America, Inc.
NUMBER: 06-71-19R
DATE: 09/16/19
REVISED: 10/04/19
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NUMBER: 06-71-19
DATE: 09/16/19
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NHTSA ID Number: 10165515
Manufacturer Communication Number: Warranty Extensi
Summary
Subaru owner letter. As part of Subaru of America’s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicle’s Electric Parking Brake Assembly (EPB). As the warrantor of Subaru vehicles in the United States, Subaru of America is implementing an EPB Warranty Extension program which extends warranty coverage for the EPB on the models listed above that were sold or leased in the United States.
10 Affected Products
Vehicles
September 2019
Important Notice:
Warranty Extension for Electric Parking Brake Assembly (EPB) 2010-2014 Legacy/Outback with CVT or 5AT Transmission
Dear Subaru Owner:
As part of Subaru of America’s dedication to customer satisfaction, this letter is to inform you of an extension to the Basic New Car Limited Warranty for your vehicle’s Electric Parking Brake Assembly (EPB). As the warrantor of Subaru vehicles in the United States, Subaru of America is implementing an EPB Warranty Extension program which extends warranty coverage for the EPB on the models listed above that were sold or leased in the United States.
Please note that this is not a recall, and it does not impact the safety of your vehicle. If your vehicle is operating as expected, you do not need to take your vehicle to a Subaru retailer for repairs.
NOTE: No action is required by you to receive the benefit of this warranty extension. The extension has been automatically applied to your vehicle.
Electric Parking Brake Assembly Warranty Extension
The Electric Parking Brake Assembly Warranty Extension extends the vehicle’s original New Car Basic Limited Warranty as it applies to the Electric Parking Brake Assembly.
For all vehicles listed above:
- The coverage period extends the vehicle’s New Car Basic Limited Warranty as it applies to the Electric Parking Brake Assembly from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years and unlimited miles.
- Repairs under this coverage period must be completed prior to the expiration of that 15-year period.
If you are not experiencing any concerns with your Electric Parking Brake Assembly, you do not need to schedule an appointment with an authorized Subaru retailer.
Reimbursement Eligibility
- You may be eligible for reimbursement if you paid to have your vehicle’s EPB repaired or replaced following the expiration of the original New Car Basic Limited Warranty period of three (3) years or thirty-six thousand (36,000) miles, but before the newly extended warranty period of fifteen (15) years, unlimited miles.
- You must have paid an out-of-pocket expense for a repair or replacement of the EPB that would have been covered had it occurred during the warranty coverage period. This includes any deductible expense or partial reimbursement for repairs.
- If you have been previously reimbursed by SOA or one of its retailers for partial coverage of this repair, only the portion that has not been reimbursed is eligible for reimbursement.
- You are not eligible to recover any repair costs previously reimbursed or paid for by any third- party including Subaru Added Security, other extended warranty providers, or an authorized Subaru retailer.
To Apply for Reimbursement
Please apply for reimbursement online at https://soaclaimform.custhelp.com/app/EPBForm. Complete the online claim form and attach the required documentation listed below:
- Attach a copy of the receipt or invoice for the repair. A copy of the repair invoice or work order showing EPB repair and/or replacement will meet this requirement. The invoice mustshow your vehicle model, vehicle identification number (VIN), the name and address of the facility that completed the repair, the cost of the repair (parts and labor), and the date the work was completed.
- Attach proof of payment, such as a copy of the canceled check, bank statement, cash receipt, or credit card receipt showing that you paid for the repair.
If you prefer to apply for reimbursement by mail, please send a completed Claim Reimbursement Form and copies of the required documentation listed above to:
Subaru of America Inc.
EPB Warranty Extension
Customer Retailer Services
P.O. Box 9800
Camden, NJ 08103-9800
Your request for reimbursement must be postmarked no later than December 31, 2019.
Please allow 6-8 weeks for the reimbursement to be processed. Failure to include proper documentation may delay your reimbursement.
If you have questions about this notice or need help contacting an authorized Subaru retailer, please contact the EPB Extension Hotline at 844-373-6614. Additional information can be found online at https://soaclaimform.custhelp.com/app/EPBForm
Sincerely,
Subaru of America, Inc.
Warranty Extension for Electric Parking Brake Assembly (EPB) 2010-2014 Legacy/Outback with CVT or 5AT Transmission
September 2019
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NHTSA ID Number: 10165517
Manufacturer Communication Number: Retailer Announc
Summary
As part of Subarus dedication to customer satisfaction, SOA is announcing an Electric Parking Brake (EPB) Warranty Extension program, which extends the New Car Basic Limited Warranty coverage of the EPB actuator assembly for 2010-2014 Legacy/Outback vehicles with CVT or 5AT Transmission that were sold or leased in the United States.
10 Affected Products
Vehicles
Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: September 16, 2019
As part of Subaru’s dedication to customer satisfaction, SOA is announcing an Electric Parking Brake (EPB) Warranty Extension program, which extends the New Car Basic Limited Warranty coverage of the EPB actuator assembly for 2010-2014 Legacy/Outback vehicles with CVT or 5AT Transmission that were sold or leased in the United States.
Please note the following important details regarding this program, and review them with all appropriate personnel:
EPB Warranty Extension
The EPB Warranty Extension extends the affected vehicle’s’ original “New Car Basic Limited
Warranty” against defects that apply to the EPB Actuator Assembly. If a defect is verified, the EPB assembly should be replaced following the procedures outlined in Technical Service Bulletin 06-71-19R.
A warranty extension for the EPB assembly of twelve (12) years, unlimited mileage will be added to these vehicles’ original three (3) year, 36,000-mile New Car Basic Limited Warranty. The total coverage period for the EPB Warranty Extension is fifteen (15) years from the warranty start date (regardless of mileage). Repairs under this coverage period must be completed prior to the expiration of that fifteen-year period.
For vehicles within the coverage guidelines listed in the bulletin, customers can schedule an appointment with an authorized Subaru retailer should they be experiencing any concerns with their EPB actuator assembly. There is no mandatory inspection required for this warranty extension. Only those vehicles where the customer is currently experiencing a concern with the EPB should be repaired.
Under normal operating conditions, the brake system warning light illuminates with the parking brake applied while the ignition switch is in the “ON” position. The light turns off when the EPB is released.
The brake system warning light flashes when the EPB system is malfunctioning. If the brake system warning light flashes, the driver should park the vehicle in a safe location as soon as possible, following the precautions listed below, and contact a Subaru retailer.
Should a customer report a concern with the EPB, please advise them of the information and parking tips listed below, which are also described in the Owner’s Manual. Until an inspection and/or repair can be performed, the driver should always do the following when parking the vehicle:
- Whenever possible, park the vehicle in a flat location.
- When parking uphill, the front wheels should be turned away from the curb as shown. Also, be sure to shift the CVT or 5AT selector into Park. • When parking downhill, the front wheels should be turned into the curb as shown. Also, be sure to shift the CVT or 5AT selector into Park.
- Apply the EPB by depressing the brake pedal and pressing the EPB switch firmly.
Please note: The EPB actuator assembly is subject to the same terms and conditions set forth in the New Car Basic Limited Warranty unless expressly modified by terms outlined in the Customer Notification Letter.
Owner Notification
Subaru is sending a letter to all owners of affected vehicles. A copy of the Customer
Notification Letter is linked here for reference. Customer letters will begin mailing on September 21, 2019.
Technical Instructions / Claim Procedures
Detailed instructions regarding the repair or replacement and warranty claim procedures will be provided in Technical Service Bulletin 06-71-19R.
Pre-owned Vehicles in Retailer Inventory:
Subaru requests for all pre-owned vehicles covered by this program, Retailers inform customers at the time of sale that the vehicle is covered by a warranty extension program. Sharing a copy of the Customer Notification Letter (as linked previously in this announcement) is strongly recommended to ensure this information is fully communicated.
Customer Reimbursement
Subaru is reimbursing customers who previously paid for a replacement related to an EPB failure. If a customer has paid to have a replacement performed sometime in the past, they may be eligible for reimbursement.
Customers can apply for reimbursement online by going to: https://soaclaimform.custhelp.com/app/EPBForm.
If they did not receive the letter, they may contact the Subaru EPB Hotline at 1-844-373-6614 for specific information.
Coverage Questions
Should you have questions regarding warranty coverage, contact Subaru Claims Helpline at 1-866-SUBARU2 (1-866-782-2782).
Subarunet Announcement
September 16, 2019
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- 💪【ABS, SRS Diagnosis & OBD2 Function cover 10 Modes】 MaxiCheck Pro auto bleed scanner performs ABS, SRS Scan to read and clear ABS, SRS, OBDII fault codes, covers all 10 modes of OBD2 tests including read & clear codes, view freeze frame data, I/M Readiness Status(Smog Check), Component Test, O2 Monitor Test, On-Board Monitor Test, Live Data, DTC Lookup, Vehicle Info, Module Present on ALL OBD2 compliant vehicles.
- 💪【Lifetime Free Updates, 1-Year Warranty, 24/7 Tech Support】Customer service team is available for 24 hours and we will offer solutions or a full refund, if you need any Tech Support or After Service. NOTE: Japanese vehicles like Toyota/Honda, please check with a dealership whether your car comes with the Auto Bleeding before purchase.
- XTOOL IP919 PRO—The ultimate ECU programming tool built for professional mechanics, repair shops, and advanced DIYers tackling complex vehicle issues. With ECU programming/coding, topology mapping, bidirectional control, and 42+ functions, it goes beyond standard obd2 scanners to solve tough challenges. Guided functions for V.A.G/B.M.W simplify advanced tasks, making even complex repairs accessible to beginners. Supports FCA AutoAuth, CAN FD, and DoIP, covering 100,000+ vehicles, ensuring no limits on your business. With 10X faster performance, diagnostics and programming are quicker and more efficient, keeping your workflow smooth and productive—exactly what top-tier professionals demand!
- 10X RUNNING SPEED HARDWARE UPGRADE: XTOOL IP919 PRO diagnostic scanner for car has been greatly upgraded. Powered by Android10.0, equipped with 10.1 touchscreen, 8-core processor with 8+128 GB storage, 6400mAh 7.2V battery, Giving you longer battery life, faster speeds, a clearer, sharper screen and a smoother, more comfortable experience. Support Wireless WI-FI and Wired Connections,the range of wireless diagnosis can be from 1 to 280+ feets away, super faster and stable than BT
- SUNLIGHT READABLE SCREEN: IP919 PRO car diagnostic scanner is equipped with sunlight readable screen are designed to operate in direct sunlight or harsh ambient light conditions. No more squinting or shading the screen. These displays offer exceptional readability, reducing eye strain and increasing productivity. Larger & Sharper 10.1'' 1920x1200 Screen than 7'' 1024*600 before
- TOPOLOGY MAP +PRE SCAN & POST SCAN IMPRESS YOUR CUSTOMERS: Intuitive colour-coded topology display of all structures between vehicle modules for quick root cause determination. The printout of the Pre & Post Health Scan Reports creates a level of professionalism that greatly adds to the credibility of the shop and its technicians. Of course, that also goes a long way to justify the diagnostic charge.
- NEWEST BIDIRECTIONAL SCAN TOOL: XTOOL IP919 PRO scan tool with full-featured bidirectional control ability can actuate solenoids and actuators for active testing, send commands to many systems/ components to test their working status, to help you check if the car actuators are all in good condition. Such as radiator fan, throttle, mirrors, interior & exterior lights, sound horn, etc
- 【Recom-mended by YouTube Machinists】We are proud to tell that LAUNCH X431 PROS V+ 5.0 has been recom-mended as "" Per-fect Overall Car Diagnostic Scanner "" by famous editors, and also highly recom-mended by YouTube machinists.
- 【What Are the 2025 PROS V+ 5.0 Hardware Changes】With new in-house developed screen; 8.0 MP Pixel Rear Camera;Android 10.0 System; 2.4GHz&5GHz Dual-Frequency Wi-Fi, the transmission rate is 4Xfaster than old version; 4+64GB provides larger data memory; 6300mAh battery lasts 15+h work; CPU Updated to 2.0 GHz quard-core. greatly increased the speed of running multiple task; 8XFAST AUTO VIN technology;DBSCar VII connector equipped with indicator lights, which is more intuitive and user-friendly
- 【Technology Itself is Proof of Quality】LAUNCH DBSCar VII+Self-developed screen.Using USB type A/USB type C connectors and DBSCar VII VCI connector can make the process of diagnosing and matching faster and more stable, DBSCar VII connector equipped with indicator lights, which is more intuitive and user-friendly. The latest self-developed screen from LAUNCH, in addition to its strong anti-fall ability, is different from other launch models in sensitivity and touch.
- 【2025 Newly Added CANFD】With the CANFD Connector, you can seamlessly diagnose a wider range of vehicle models (up to model year 2025, see image below for supported models) using advanced CANFD protocols. Gone are the days of being limited to certain models - now you can confidently handle the latest models, even those with the most advanced systems.
- 【Bi-Directional+Online Coding+Over 38 Reset Services+Adaptation+Initialization+ Matching】PROS V+ 5.0 scan tool Elite also support:K-EY programming,Gear/ SAS/ EPB/ TPMS/ BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset,ABS Bleed, Injector coding.Gives you the ability to use dealership level relearn procedures to complete repairs.You can get 100+ advanced special functions under the""vehicle brand""-""menu""-""system"" - ""special functions"".
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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