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NHTSA ID Number: 10164278
Manufacturer Communication Number: 10-94-19
Summary
This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. The change was made in response to a small number of customer concerns regarding vibration and excessive airflow-type sound levels.
2 Affected Products
Vehicle
SUBARU | ASCENT | 2019-2020 |
INTRODUCTION:
This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. The change was made in response to a small number of customer concerns regarding vibration and excessive airflow-type sound levels.
PRODUCTION CHANGE INFORMATION:
The new blower units have been incorporated into production starting with VIN L3404021.
PART INFORMATION:
The part number for the new blower unit is 64102XC00B.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for replacing the blower units remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time.
SEOCONTENT-START
Bulletin Number: 10-94-19; Date: 08/29/19 Page 1 of 2
Continued…
NUMBER: 10-94-19
DATE: 08/29/19
APPLICABILITY: 2019-20MY Ascent (Touring Model)
SUBJECT: Front Seat Ventilation Blower Motors
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
INTRODUCTION:
This bulletin announces a change made to blower unit assemblies used for front seat cushion and
backrest ventilation. The change was made in response to a small number of customer concerns
regarding vibration and excessive airflow-type sound levels.
PRODUCTION CHANGE INFORMATION:
The new blower units have been incorporated into
production starting with VIN L3404021.
PART INFORMATION:
The part number for the new blower unit is 64102XC00B.
REMINDER: Always order the most up-to-date
replacement parts based on the specific VIN being
repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for replacing the blower units remain unchanged. Always refer to the
applicable Service Manual and review the full requirements of the repair being performed. The
Service Manual procedures contain information critical to performing an effective repair the first time
and every time.
SERVICE BULLETIN
ATTENTION:
GENERAL MANAGER q
PARTS MANAGER q
CLAIMS PERSONNEL q
SERVICE MANAGER q
IMPORTANT – All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
©2019 Subaru of America, Inc. All rights reserved.
Bulletin Number: 10-94-19; Date: 08/29/19 Page 2 of 2
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru
Added Security Gold plan, this repair may be submitted using the following claim information:
Labor Description Labor Operation # Labor Time Fail Code
RH SEAT BACK VENTILATION MOTOR R&R B870-351 0.7 UVG-25
RH SEAT BOTTOM VENTILATION MOTOR R&R B870-361 0.5 UVI-25
LH SEAT BACK VENTILATION MOTOR R&R B870-252 0.6 UVH-25
LH SEAT BOTTOM VENTILATION MOTOR R&R B870-262 0.4 UVJ-25
IMPORTANT REMINDERS:
• SOA strongly discourages the printing and/or local storage of service information as
previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.
SEOCONTENT-END
NUMBER: 10-94-19
DATE: 08/29/19
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