Multi-Function Display (MFD): Black (Blank) Screen / Restarting During Start-Up – 2019 Subaru Impreza & Crosstrek

NHTSA ID Number: 10163555

Manufacturer Communication Number: 07-156-19

Summary

This bulletin announces availability of new High-Grade (color) MFD units with optimized software. The new units will address isolated concerns of the MFD screen going black (blank) and restarting during start-up.

 

2 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU CROSSTREK 2019
SUBARU IMPREZA 2019

INTRODUCTION:

This bulletin announces availability of new High-Grade (color) MFD units with optimized software.  The new units will address isolated concerns of the MFD screen going black (blank) and restarting during start-up.

 

PRODUCTION CHANGE INFORMATION:

The new MFD units were incorporated into production as shown below:

Model Starting VIN
Impreza 4-Door K3604075
Impreza 5-Door K3709019
Crosstrek TBD

 

PART INFORMATION:

Description Part Number Application
MULTI DISPLAY ASSEMBLY 85261FL611 All Except SPORT Models
85261FL641 SPORT Models

REMINDER:  Always order the most up-to-date replacement parts based on the specific VIN being repaired.

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

Step 1) ALWAYS confirm the customer concern and TSB applicability BEFORE ordering any replacement parts.

Step 2) Use the SSM4 to check the MFD software version following the screen selection sequence below:

Select: Each System > Multi-function Display > Work Support > Software information

  • Software version 7040100130, is the OLD version. Replace the MFD assembly.
  • The NEW software version is 7040100140.

Step 3) When necessary, the MFD replacement procedure remains unchanged.  Always refer to the applicable Service Manual to review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to perform effective repairs the first time, every time.



NUMBER: 07-156-19
DATE: 07/23/19

https://www.nhtsa.gov/recalls?nhtsaId=10163555

https://static.nhtsa.gov/odi/tsbs/2019/MC-10163555-0001.pdf

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Last update on 2020-07-07 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2020-07-07 / Affiliate links / Images from Amazon Product Advertising API

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