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NHTSA ID Number: 10203889
Manufacturer Communication Number: 05-71-19R
Summary
This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and / or uneven road surfaces.
NUMBER: 05-71-19R
DATE: 10/25/19
REVISED: 11/05/21
INTRODUCTION:
This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and / or uneven road surfaces.
PRODUCTION CHANGE INFORMATION:
New front coil springs were incorporated into production starting with VIN L3406693.
PART INFORMATION:
There has been no change to the current front coil spring part number.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
The handy reference table below lists all the parts, quantities needed and torque specifications for this repair (per side) as most of the hardware required consists of one-time use items.
Description | Qty. Req’d. Per Side | Location: | Torque Spec: | Part Number |
COIL SPRING F | 1 | n/a | 20330XC00A* | |
20330XC01A** | ||||
SELF-LOCKING NUTS: ALL ARE 1-TIME USE | 2 | Strut to Knuckle | 155 Nm (114.3 Ft. Lbs.) | 902330007 |
1 | Stab. Link to Strut | 60 Nm (44.3 Ft. lbs.) | 902370063 | |
1 | Strut Mt. to Strut | 55 Nm (40.6 Ft. lbs.) | 902350027 | |
3 | Strut Mt. to Body | 32 Nm (23.6 Ft. lbs.) | 902350029 |
* Models without moonroof
** Models with moonroof
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
After verifying the customer concern, inspect the front coil springs closely for any contact (witness) marks as shown in the example photos supplied below. If any contact marks are confirmed, replace the affected coil spring closely following the procedure in the applicable Service Manual. The current procedures for coil spring replacement are unchanged.
The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time use parts needed for a complete and lasting repair.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
SUBARU | ASCENT | 2019-2020 |
1 Associated Document
Manufacturer Communications
NUMBER: 05-71-19R
DATE: 10/25/19
REVISED: 11/05/21
https://www.nhtsa.gov/recalls?nhtsaId=10203889
MC-10203889-0001.pdf 1215.76KB
NHTSA ID Number: 10171078
Manufacturer Communication Number: 05-71-19R
Summary
This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and/or uneven road surfaces.
1 Associated Document
Manufacturer Communications
NUMBER: 05-71-19R
DATE: 10/25/19
REVISED: 01/08/20
https://www.nhtsa.gov/recalls?nhtsaId=10171078
MC-10171078-0001.pdf 1207.447KB
NHTSA ID Number: 10166952
Manufacturer Communication Number: 05-71-19
Summary
This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking of klunk type sound when going over slight bumps and/ or uneven road surfaces.
1 Associated Document
Manufacturer Communications
NUMBER: 05-71-19
DATE: 10/25/19
https://www.nhtsa.gov/recalls?nhtsaId=10166952
MC-10166952-0001.pdf 1182.603KB
“This site contains affiliate links for which OEMDTC may be compensated” |
- EASY-TO-USE SPRING COMPRESSOR: Easily remove and replace MacPherson strut springs with the broad contact hooks on our coil spring compressor tool; Our 3/4” (19mm) hex head on the threaded rod is designed to be hand-torqued with a ratchet or wrench
- SAFE STRUT SPRING COMPRESSION: Strut compression is dangerous work; Our strut compressor features detent pins that keeps the strut spring in place during compression; Add anti-seizing compound to the threaded rod before using MacPherson Strut Compressor
- STRUT MAINTENANCE TOOL: Remove MacPherson strut springs quickly and easily so that you can make repairs to the strut assembly; Access bent struts, strut tubes, and strut cartridges safely thanks to the power of our near universal strut compressor
- WON’T BEND DURING USE: Don’t rely on cheaper material to get a dangerous job done; Our durable heat-treated threaded rods on our strut coil spring compressor ensures a smooth compression of strut springs without bending the threaded rod
- WORKS ON MOST VEHICLES: Features a threaded length of 9”, making it compatible with most vehicle’s MacPherson strut springs; Attach the threaded rods so that the hooks are set 180° apart; Evenly compress both sides of the strut spring compression tool
- Adjustable safeguard brace prevents accidental release of spring under load and enables the removal parts of the tool to always operate in parallel.
- Rugged frame reduces flexing, bending, and warping even under high tension, each pair of the spring compressor tool can withstand a load of up to 2645lbs(1200 kg).
- Ideal solution for a variety of vehicles, including trucks and large sedans. Avoid strut compressors with flimsy hooks creating slippage and other safety problems.
- This heavy-duty spring compressor tool has a wide jaw capacity of 2.7-10.6 inches (70-270 mm) and an adjustable holder suitable for 8.6-12.2 inches (220-310 mm) diameters coil.
- The screw compressor can hold the spring tightly by rotating the easy to use hexagonal nut. Use 19 mm hex socket or wrench. Always grease threads before use to avoid stripping.
- SPECIALTY TOOL: Coil Spring Compressor removes and installs straight or curved springs made of wire up to 3/4 inch diameter
- SAFE: Designed for the safe and efficient removal and installation of most automotive coil spring suspensions
- TOUGH: Made to last with Chrome Vanadium Steel arms, precision built to meet or exceed ANSI standards for a lifetime of use
- COMES IN: Heavy duty blow molded case to keep kit protected and organized
- EASY TO READ: Includes detailed instruction with usage photos
- 4.5 Ton Hydraulic Load Capacity: The hydraulic jack has a 4.5 ton load capacity, and the rated compression force is 1 ton. Our coil spring compressor is great for various vehicle types, including sedans, SUVs, off-road vehicles, and pickup trucks. Perfectly suited for spring disassembly and shock absorber maintenance.
- Versatile Clamping Options: Our spring compressor comes with two clasps for the utmost versatility. The small spring clasp accommodates sizes from 4.3" to 5.1", while the big spring clasp caters to 5.5" to 6.7" sizes. With a maximum compression stroke of 12.6"/320 mm and featuring 8 positioning holes on the column, you can easily adjust the clasp position to match different spring heights.
- Stable Suspension: Prioritizing safety and convenience, our coil spring compressor features a stable suspension system that prevents bouncing due to spring tension. It halts at the current position and only descends slowly when you engage the pressure release valve.
- Safety Assurance: The strut spring compressor provides multiple-layered protection: a 39.4" extended safety chain to secure the springs, an additional stable locking mechanism, and a safety tongue on the clasp to prevent spring detachment accidents. The H-shaped stable base ensures minimal wobbling during operation. For added security, two pre-drilled holes allow you to anchor the compressor to the ground.
- Premium Material Construction: The hydraulic jack boasts a leak-proof hydraulic pump and a dampened hydraulic rod for seamless lifting and lowering. The Q235 reinforced steel column and the ductile cast iron clasps provide unparalleled durability to withstand extreme pressures, ensuring heavy-duty springs without risk of breakage or bending.
- STURDY LOCKING: Our compressor tools feature built-in detent latches to help lock coil in place. The accompanying safety gauge helps you to test if this tool is right for your coil
- EASY REMOVAL AND INSTALLATION: This spring compressor quickly and easily compresses most coil springs. See the product manual for full instructions and listings
- DURABLE MATERIALS: This coil tool features forged construction for strength and durability. The top-quality steel will enable long usage and keeping your coil in place
- CONVENIENT STORAGE: This coil spring compressor tool comes with a vibrant red carrying case. With sliding locks on the case, your compressor isn’t going anywhere. However, you can take it anywhere with the travel handle and lightweight design
- Heavy Duty 11-1/2” Strut Spring Compressor Tool – Set of 2 (Pair) – MacPherson Spring Compression, 13/16” Socket 1/2" Drive to compress the coil spring to replace the shock absorber unit or spring; For repairs on bent struts, strut tubes, and damaged pieces; Easy and super-fast setup; Attach the brackets completely onto the spring, tighten, and remove the strut; Lubricate threads with anti-seize compound for prolonged life.
- Acme threaded rod with broad spring contact and built-in detent pins to lock the coil spring in place for safer spring compression; Acme threaded rod allows for durable and smooth compression of springs both on or off the vehicle with hand or power tools.
- Wide compatible with struts assembly that remove from the vehicle to transfer the old spring on the new strut, hex-shaped end for a 13/16-inch wrench or socket and allows a 1/2-inch extension for adjustment if the strut is too close to the tool, 11.5-inches threaded rods for 10-inches to 10.5-inches maximum opening to fit jaws to coils (Wide jaws with standard diameter of approximately 6 inches OD front coil springs).
- Constructed with forged hooks and center screw hardened for maximum strength and longevity, designed to withstand extreme pressure in any environment, ideal for professional mechanic and automotive repair novice.
- 1-YEAR WARRANTY: Orion Motor Tech backs these spring compressors with a generous 1-year warranty as well as our usual friendly 24/7 customer service, ensuring that you'll enjoy their use for years to come!
- EASY TO USE: Use the ABN 11.5” Inch Strut Spring Compressor Tool – Set of 2 (Pair) – MacPherson Spring Compression, 13/16” Socket 1/2" Drive to compress the coil spring to replace the shock absorber unit or spring; For repairs on bent struts, strut tubes, and damaged pieces; Easy and super-fast setup; Attach the brackets completely onto the spring, tighten, and remove the strut; Lubricate threads with anti-seize compound for prolonged life
- LOCKS INTO PLACE: Acme threaded rod with broad spring contact and built-in detent pins to lock the coil spring in place for safer spring compression; Acme threaded rod allows for durable and smooth compression of springs both on or off the vehicle with hand or power tools
- WIDE RANGE OF COMPATIBILITY: Universally compatible with struts assembly that remove from the vehicle to transfer the old spring on the new strut; Hex-shaped end for a 13/16-inch wrench or socket and allows a 1/2-inch extension for adjustment if the strut is too close to the tool; 11.5-inch threaded rods for 10-inch to 10.5-inch maximum opening to fit jaws to coils (Wide jaws with standard diameter of approximately 6 inches OD front coil springs)
- BUILT TO LAST: Constructed with forged hooks and center screw hardened for maximum strength and longevity; Designed to withstand extreme pressure in any environment; For professional use
- EASY STORAGE: Heavy-duty plastic blow-molded carrying case for easy transportation, safe storage, and quick organization
- 【Durable Construction】 The spiral spring compression tool is made of high-quality forged steel which is rust resistant, corrosion-resistant, and high-strength. With all black powder coated finished. Drop forged, heat treated steel construction. Precision machined steel bolts.
- 【Specification】 Package Included: 2 x 15" Strut Coil Spring Compressors. Maximum Jaw Opening: 14", Minimum Jaw Distance: 4". Ideal strut compression or spring tool for strut services. Zinc plated compressor fit most Macpherson strut sizes.
- 【High Performance】 Drop forged jaws & lead screws 350mm/14 inch both heat-treated to ensure professional performance. Use externally to compress MacPherson strut coil springs. Permits quick and safe removal or installation of springs.
- 【Multi-Functional】 The auto suspension strut remover installer tool kit can be used to remove coil spring to replace or repair shock absorber, spring set and strut. The suspension strut remover set includes two legs for balanced compression and two safety hook sets. The heat-treated compression screw can provide optimal power and safety.
- 【Wide Application】 The heavy-duty strut spring compressor tool is ideal for the removal and installation of auto and truck coil spring and struts. Strong steel jaws securely hooks into coils use. Durable and smooth compression of springs, suitable for cars with coil springs.
- Professional Multi Use MacPherson Interchangeable Fork Spring Compressor Set
- Compresses all types of MacPherson style coil springs front and rear.
- Includes three sets of jaws: 2 each of, 65-125mm, 88-160mm and 126-212mm
- The coil spring compressors are manufactured under very strict quality control and are approved to endure extremely high loads.
- SGS Test Report: The Max Force 4487 KG. No impact wrench! Hand ratchet only.
- Premium Material: The Macpherson strut spring compressor structure is equipped with heat-treated forcing hooks and hardened center screws, which are very hard, non bending, and have maximum strength and service life.
- Excellent Design: The spring removal tool adopts a heavy duty threaded rod to achieve large spring contact , quickly providing tremendous support force for your operation. Our McPherson strut spring compressor offers a adjustable range of 10.5inches. The built-in stop pin locks the coil spring in place to safely and easily compress the spring.
- Tools to Work Together: The strut spring compressor tool can be used with a 3/4 "or 19mm socket and a ratchet to rotate the spindle to compress the strut spring, safely removing the fastening nut securing the socket. The automative strut compressor tool allows manual or electric tools to compress the spring permanently and smoothly on or off the vehicle.
- Safer & Simple Use: All you need to do is prepare thread lubricant, fully attach the bracket to the spring, tighten the tool, and then remove the strut. A strut spring compressor tool that can be operated by one person, very fast and convenient. This package comes with a high-quality storage box to help store tools safely!
- Wide Application: The strut spring compression tool set applys to compressing the coil springs on the McPherson strut assembly, helping to replace Macpherson struts, shock absorbers, and springs, as well as repairing bent struts, strut tubes, and damaged parts.
Last update on 2024-04-05 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Bulletin Number: 05-71-19R; Revised: 11/05/21 Page 1 of 3 Continued… NUMBER: 05-71-19R DATE: 10/25/19 REVISED: 11/05/21 APPLICABILITY: 2019-20MY Ascent SUBJECT: Front Coil Spring Inspection Procedure for Knock / Rattle Sound CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. INTRODUCTION: This bulletin provides an inspection procedure to follow when addressing customer concerns of a rattling, knocking or klunk type sound when going over slight bumps and / or uneven road surfaces. PRODUCTION CHANGE INFORMATION: New front coil springs were incorporated into production starting with VIN L3406693. PART INFORMATION: There has been no change to the current front coil spring part number. REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. The handy reference table below lists all the parts, quantities needed and torque specifications for this repair (per side) as most of the hardware required consists of one-time use items. Description Part Number Qty. Req’d. Per Side Location: Torque Spec: COIL SPRING F 20330XC00A* 1 n/a 20330XC01A** SELF-LOCKING NUTS: ALL ARE 1-TIME USE 902330007 2 Strut to Knuckle 155 Nm (114.3 Ft. Lbs.) 902370063 1 Stab. Link to Strut 60 Nm (44.3 Ft. lbs.) 902350027 1 Strut Mt. to Strut 55 Nm (40.6 Ft. lbs.) 902350029 3 Strut Mt. to Body 32 Nm (23.6 Ft. lbs.) * Models without moonroof ** Models with moonroof SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2019 Subaru of America, Inc. All rights reserved. Bulletin Number: 05-71-19R; Revised: 11/05/21 Page 2 of 3 Continued… SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. After verifying the customer concern, inspect the front coil springs closely for any contact (witness) marks as shown in the example photos supplied below. If any contact marks are confirmed, replace the affected coil spring closely following the procedure in the applicable Service Manual. The current procedures for coil spring replacement are unchanged. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time use parts needed for a complete and lasting repair. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code ONE FRONT STRUT OVERHAUL B611-201 0.7 NAD-25 FOUR WHEEL ALIGNMENT* C611-038 1.4 BOTH FRONT STRUTS OVERHAUL B611-204 1.1 FOUR WHEEL ALIGNMENT* C611-038 1.4 * 0.3 Can be claimed when subletting the Alignment, Use C101-108, SUBLET REPAIR, ADMINTRATION EXPENSES Bulletin Number: 05-71-19R; Revised: 11/05/21 Page 3 of 3 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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