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NHTSA ID Number: 10180739
Manufacturer Communication Number: Subaru
Starlink
Summary
Update your STARLINK Multimedia Software and Navigation Maps.
17 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | ASCENT | 2019-2020 |
| SUBARU | BRZ | 2019-2020 |
| SUBARU | CROSSTREK | 2019-2020 |
| SUBARU | FORESTER | 2019-2021 |
| SUBARU | IMPREZA | 2019-2021 |
| SUBARU | LEGACY | 2019 |
| SUBARU | OUTBACK | 2019 |
| SUBARU | WRX | 2019-2021 |
Owner Manual
Over the Air Software Updates with Navigation
SS_OTA_Navi_3.1
Applicability:
2019-22 Ascent
2019-20 BRZ
2019-22 Crosstrek
2019-22 Forester
2019-22 Impreza
2019 Legacy
2019 Outback
2019-21 WRX/STI
Update Your STARLINK ® Multimedia Software and Navigation Maps
Applies To:
2019-2022 Ascent, Forester, Crosstrek and Impreza
and 2019 Outback and Legacy
Choose Your Update Method
You have a few options to update your Subaru:
1. Option 1- Via a WI-FI connection: This will update the multimedia system software but not the onboard TomTom navigation maps.
2. Option 2- USB Drive Using Your Computer: This will update the multimedia system software AND the TomTom navigation maps at the same time. (Ideal for those that don’t a strong Wi-Fi connection where their vehicle is located)
3. Updating Navigation Maps Using Wi-Fi – If you choose Option 1 but still want to update your navigation maps, you have a few options if Option 2 isn’t ideal for you. We will cover step by step instructions.
Option 1- Wi-Fi Connection Method
Step 1- Connect your Subaru to an active Wi-Fi connection:
1. Connect your Subaru vehicle to an active Wi-Fi connection.
2. You can use one of two Wi-Fi sources. NOTE: This update uses at least 100MB of data so, choose a WI-FI connection with no data restrictions. NOTE: Wi-Fi connections that require acceptance or login to a web page (such as a coffee shop or hotel) cannot be used.
Choose from:
- Your home Wi-Fi (if it reaches your driveway or parking location)
- Your phone’s Wi-Fi hotspot (if your phone and data plan are capable).
3. To connect to whichever Wi-Fi source you prefer, follow these steps:
- Go to Settings on your vehicle multimedia screen.
4. Select General
5. Select Wi-Fi and ensure it is turned on.
6. Select Back and choose Wi-Fi Settings.
- Select the Wi-Fi network you want to use.
-
- If a password is required, the system will ask you to enter it. If successful, you will now be connected to the internet.
- Take note of the Wi-Fi signal strength in the top right corner of the screen.
-
- If you only have 1-2 bars with your selected network, download speeds will likely be slow.
Step 2 – Download and Install Updates
1. Ensure your clock is set to the correct time. If not, this might prevent the update process from initiating. For more instructions on how to set your clock, please see your owner’s manual.
2. Once you have confirmed the time is correct, Go back to the General screen
3. Scroll down and select Check for Updates
4. If an update is available, you will receive a pop up saying “Software Update Ready to Download”
Troubleshooting:
5. If the system asks you to connect to Wi-Fi or the AHA app even though you’ve already connected…
1. Wait a few moments and try again.
2. Disconnect from Wi-Fi, reconnect and try again.
3. Enable “Automatically Check for Updates”.
4. Once you successfully receive the above pop up, Select Download Now
5. A download progress indicator will appear in the top right corner.
6. When the download completes, select Install Now. Leave your car turned ON.
7. The system might reboot a few times.
- Once the system returns to the I Agree screen, the update is complete! You can turn your vehicle off or select I Agree and begin using your STARLINK multimedia system.
Need Assistance? Click Here
Option 2 – Map and Software Update via USB Drive
Before starting, you’ll need a PC or MAC, your Subaru VIN, an email address and a USB 2.0 or 3.0 drive, at least 16GB in size (we recommend SanDisk®, Kingston®, Transcend® or Verbatim® brands).
1. First you will need a “request code” from your STARLINK multimedia screen to download the update. Go to Settings, Navigation, Map Update Information and take note of the “request code”.
2. Go to subaru–com on your PC or MAC.
3. Create a Map Update Account. You’ll have to verify your email address to complete this process.
4. Select the “+” button to add a vehicle using your VIN number. Select Save.
5. Select “Updates” Tab
6. Scroll down until you see your vehicle listed. Then select “Get Activation Code”
7. Enter the “request code” you captured from step 1. You will be given an “activation code” that looks like this. You’ll need this when you go to your vehicle.
8. Download and install the Map Downloader app for Mac or PC using the link on subaru-maps.com.
9. Open the app and login with your account.
10. Select the Updates tab to see available updates for your Subaru.
11. If there is an update available, select Start to begin the download.
- Please note, this might take a little while to complete as the map files are large.
12. When the download is complete, plug in the USB drive into your computer. Select Install On USB Device.
13. Once complete, Remove the USB from your computer and go to your vehicle.
CAUTIONS:
- Move the vehicle to an outside location where the engine can be safely started and kept idling during the update process.
- Never idle the vehicle in a closed space such as a garage even if the garage door is open.
- Once the vehicle is in a safe location, be sure the vehicle is in Park if CVT or Neutral if MT and the parking brake is fully engaged.
- Unplug any devices, cables or other USBs from the vehicles USB ports.
14. Start the engine. Allow the audio unit to completely start up by pressing the “I Agree” button when it appears and waiting at least 30 more seconds before proceeding.
15. Plug the map update USB into your vehicle’s front USB port. Follow the on-screen prompts as shown below to complete the process. Enter the Activation code you received from Step 6. Once the update is complete, the system will restart to the “I Agree” page. Your update is now complete.
Note: If nothing appears, try a different USB port. If the USB is not recognized, repeat step 12 using a different model / make USB.
16. Once the system returns to the I Agree screen, the update is complete! You can turn your vehicle off or select I Agree and begin using your STARLINK multimedia system.
Need Assistance? Click Here
Updating Navigation Maps Over Wi-Fi
Choose this method if want to update your Maps but Option 2 isn’t ideal for you.
1. Connect your Subaru vehicle to an active Wi-Fi connection if you haven’t already done.
2. You can use one of two Wi-Fi sources. NOTE: This update uses at least 100MB of data so, choose a WI-FI connection with no data restrictions. NOTE: Wi-Fi connections that require acceptance or login to a web page (such as a coffee shop or hotel) cannot be used.
Choose from:
- Your home Wi-Fi (if it reaches your driveway or parking location)
- Your phone’s Wi-Fi hotspot (if your phone and data plan are capable).
3. To connect to whichever Wi-Fi source you prefer, follow these steps:
- Go to Settings on your vehicle multimedia screen.
4. Select General
5. Select Wi-Fi and ensure it is turned on.
- Select the Wi-Fi network you want to use.
6. Select Back and choose Wi-Fi Settings.
- Select the Wi-Fi network you want to use.
-
- If a password is required, the system will ask you to enter it. If successful, you will now be connected to the internet.
- Take note of the Wi-Fi signal strength in the top right corner of the screen.
-
- If you only have 1-2 bars with your selected network, download speeds will likely be slow.
Update Maps
7. If you are still in the settings menu, select NAVIGATION at the bottom of the screen.
- Select MAP UPDATE
8. You can update 8 states/regions at a time. To update your states, tap “SELECT REGION”. If you wish to update the entire USA at once, this can be done via a USB drive. Follow the steps in Option 2 of this guide.
9. Select up to 8 regions/states by checking the associated boxes
10. Select BACK and click CHECK FOR UPDATES
11. If there are updates available, you will get the below pop up. Choose YES to begin downloading and installing the update. Click cancel to try it later.
CAUTION- Once the map data begins downloading and installing, your navigation will be unavailable for the selected regions and states until the process is complete. If you shut your vehicle off or cancel the process midway, the state/region will remain blank until the process completes.
12. The process will be complete once “Check for Update” once again appears at the top of the Map Update Screen.
13. To automate this process down the road, Select “Auto Update”
14. To update another 8 regions/states, un-select the 8 you chose before and select 8 new ones.
Need Assistance? Click Here
V7 5/2022
SS_OTA_Navi_3.1
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1 Associated Document
Manufacturer Communications
MC-10180739-0001.pdf 1284.326KB
SS_OTA_Navi_3.1
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- Experience top performance with this Android stereo: 8-core CPU,2GB RAM, 32GB ROM for lightning-fast response. Enjoy crystal-clear visuals on a 9-inch 1280x720 IPS touchscreen & immersive sound with built-in DSP
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- Simple installation,full control! Retain original wheel functions—switch songs,channels, & adjust volume safely without hands leaving the wheel.Drive smarter & safer with this convenient upgrade
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- 【Steering Wheel Control &AHD Rear View Camera】: The car radio supports the car steering wheel to remote control the radio panel, including switching songs, switching channels, adjusting volume, answering calls, etc., you can easily complete the operation while driving. Equipped with an AHD rear view camera with a waterproof design, Excellent night vision and 170° ultra-wide field of view. When reversing, the AHD camera reversing image will be automatically displayed on the touch screen.
- 🚗【Stereo Configuration & Applicable Car Models】This double din radio is perfectly suitable for Subaru Legacy/ Outback 2009-2014 stereo radio, and no need to purchase additional accessories.
- 🚗【Android 12 Car Stereo Radio】Android system,9 inch 2.5D 1280P HD touch screen, 2G RAM+32G ROM Octa Core CPU, offline/online GPS navigation, Wifi connection, RDS/FM radio, two USB, 7 EQ adjustable, support carplay Android auto, steering wheel control.
- 🚗【GPS Navigation & WiFi Connect】Built-in Offline Map of North America. Online map also be supported, after connected to WiFi, you can use GPS Navigation at anywhere. This item allow install or delete android apps from Application Store, as the same as smart phone.
- 🚗【Built-in Carplay & Android Auto】Bulit in Wireless Carplay & Wired Android Auto, support to use smart voice assistant or touch the display, you can get directions, make calls, send and receive messages, and enjoy music etc. A smarter, safer and more fun way to use your phone in the car, and keep you stay focused, connected and entertained.
- 🚗【Radio with Bluetooth and RDS】Answer/ make calls and be hands-free with no distractions. The built-in microphone picks up your voice and your car speakers let you hear the person on the other side. High quality digital stereo (RDS) FM tuner, can search radio stations automatically/semi-automatically and accurately. You can control the volume of each speaker before and after and it has stereo EQ: jazz, rock, pop, classic, etc. Support play music or video online through the network.
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- 【Backup Camera & Steering Wheel Control】 The 9.7 inch touch screen car stereo for Subaru Outback Legacy 2010-2014 multimedia player with backup camera, which can automatically displays the image on the unit's screen when reversing your car. Help you drive safer and park easier. This Android touchscreen car radio also supports steering wheel control, you need to set the swc in setting
- Applicable models:Suitable for Subaru Outback Legacy 2015 2016 2017 2018 2019.Easy to install and operate,free installation tools.If you have any questions, Please click"Sold by:CGOGC",click "Ask question ",We will respond to your question as soon as possible, Thanks!
- Built in Carplay and Android Auto:This car raido compatible with Apple Wireless Carplay and android auto, allowing superior voice assist control and making it easier to access your phone functions including music, GPS navigation, calls, notification, messages and much more , while keeping your hands free for totally safe driving maneuvers!
- Powerful hardware configuration:Android smart operating system, powerful Octa Core 2.0GHz processor , 2GB RAM, 32GB ROM,TDA7708 radio chip 9-inch Supper Clear IPS Screen 1280*720, give you wonderful visual experience.
- Powerful and rich functions:This screen has Carplay, Android auto, GPS navigation, FM / AM/RDS radio, Bluetooth, Bluetooth music, USB, multi format music player, 1080p video player,5GWiFi, APP download, backup camera, audio output, AUX audio and video input, external microphone,SWC steering wheel control.
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- 🚘【Backup Camera & SWC】: For your safety, the car stereo for 2011 Subaru Forester Impreza WRX radio carplay with a back camera supports rear view image input when reversing. The back-up camera with a 170° wide-angle lens has IP68 waterproof and night vision functions, ensuring optimal visibility regardless of weather conditions. For 2008 2009 Subaru Forester Impreza carplay supports SWC. After correct wiring, learn the steering wheel buttons to use the steering wheel controls.
![[4G+64G] Android 13 Car Radio for Subaru Legacy Outback 2015-2022, Wireless Carplay Android Auto, 9 inch IPS Touch Screen Stereo with GPS, Bluetooth, WiFi, FM Radio+ AHD Backup Camera+MIC](https://m.media-amazon.com/images/I/51Faa7d66ZL.jpg "Over the Air Software Updates with Navigation - 2019-2022 Subaru 23")
- 【Andriod 13 Car Radio for Subaru Legacy Outback】 This car stereo is perfectly suitable for subaru legacy radio 2015 2016 2017 2018 2019 2020 2021 2022. High performance stereo comes with android13 system, 4G RAM+ 64G ROM. 4G RAM ensures the radio runs smoothly, and 64G ROM allows you to download and install more apps you like.
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- 【GPS & WIFI Hopspot Connection 】 For subaru legacy navigation system build-in GPS receiver, the car radio supports offline and online maps, which enables safe driving even in areas with weak or no cell reception. With wifi hotspot connection, you can smoothly use online GPS and download some apps like Youtube, Facebook and so on from playstore on this android subaru legacy radio.
- 【Bluetooth5.2 & MIC & FM Radio】Double Din Android Car Radio build-in 5.2 bluetooth, allow you to make and receive hands-free calling. It has a built-in microphone and supports both built-in and external microphones, if you feel the voice low, you can use the mircrophone to enjoy clear voice. Additionally, it features an FM radio function, allowing you to enjoy your favorite radio stations on the your journey.
- 【Steering Wheel Control & Rear view Camera】 The car stereo for subaru legacy 2015-2022 supports SWC, allow you to adjust music, receive calls by controlling the SWC buttons on your subaru with no distraction on driving. For this car stereo comes with a 170°viewing angle night vision waterproof backup camera, offer clear vision, no blind spots. Even in the bad weather , no need to worry the clearity problem when you are reversing.
- Perfect Compatible---This navigation screen protector specially designed for Subaru Forester/Crosstrek/Impreza/Ascent 2019-2024 is 100% compatible with the 8-Inch automotive central control touch screen.Please check the size of your screen before purchase!
- High-definition Effect---Using high-definition screen tempered film,there will be a clear visual effect. Will not affect the color of the display and touch screen function.
- Excellent Protection---Protect the touchscreen from scratches, explosions and vibrations.The surface hardness up to 9H, stronger scratch resistance.Good adsorption, not easy to fall.
- Sensitive Touch---It can effectively block grease and water, and has a smooth touch.And will not leave any residues on the navigation screen after removing. A must-have accessories for Forester/Crosstrek/Impreza/Ascent.
- Easy To Install---Align the position,the tempered glass screen protector will be automatically adsorbed, and the installation can be successful with the touch of your finger.
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- 【Backup Camera & Steering Wheel Control】 The 9 inch touch screen Android 13 subaru car audio equipped with AHD backup camera, help you drive safer and park easier. It also suppports steering wheel control,for basic version cars, you just need to learn steering wheel control. If your car comes with a Harman Carton sound system, you need to connect the canbus and set it
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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