Erroneous Time Zone Setting Affecting Clock Time Accuracy And Estimated Arrival Times

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NUMBER: 15-180-15
DATE: 03-31-15

APPLICABILITY:	2015 Legacy and Outback Models with Fujitsu-Ten (F10) Navigation System
SUBJECT:	Erroneous Time Zone Setting Affecting Clock Time Accuracy and Estimated Arrival Times

INTRODUCTION

This bulletin announces availability of revised map data to address customer concerns of an incorrect clock time being displayed (one hour difference ahead or behind) on the HVAC control unit and an incorrect estimated destination arrival time being displayed by the Navigation system. This condition only occurs in certain geographical areas located near the crossover between time zones (e.g. the border between Eastern and Central time). It is a result of erroneous time zone data contained in the map data on the Micro-SD card. An enhanced Micro-SD card has been released to address this condition. This part number change does not affect the actual maps on the Micro SD Card as they are the same as originally supplied with the vehicle.

COUNTERMEASURE IN PRODUCTION:

The new Micro-SD cards have been incorporated into production F10 Navigation units as specified in the table below starting with the listed VINs:

Navigation Unit Part Number	ID Number	Vehicle Model
Navigation Unit Part Number	ID Number	Legacy	Outback
86271AL64A	FB644US	F*027006	F*240780
86271AL66A	FB664US	F*025503	F*237248

PART INFORMATION:

The part number for the NEW Micro-SD card is: 86283AL66B .

IMPORTANT: As part of an early enhancement implemented by the vendor, a limited number of

p.n. 86283AL66A Micro-SD cards installed in some production vehicles and released as service parts already include the necessary change. These cards can be identified by a white dot on the label as shown in the chart on page two. These cards are OK to use for the condition described in this bulletin and if found in a vehicle’s audio/ navigation head unit, do not require replacement. Only those cards with p. n. 86283AL66A without a white dot on the label require replacement to correct this condition. For this repair, use either an 86283AL66A card with a white dot or an 86283AL66B card. Please note that 86283AL66B card has no white dot. The actual maps included on each of these cards are identical.

PART NUMBER		OK / NG
86283AL66A	NONE	NG
86283AL66A	WHITE DOT	OK
86283AL66B	NONE*	OK

*66B has no white dot

SERVICE PROCEDURE / INFORMATION

With the Audio / Navigation system and the ignition OFF, CAREFULLY open the small Micro-SD card slot cover with your finger nail and eject the card.

Inspect the removed Micro-SD card.
- If the part number is 86283AL66A and it has a white dot on the label, or is part number 86283AL66B , reinstall the card as no further action is required. This bulletin does not apply. Refer to the applicable Service Manual and the applicable audio/ navigation Troubleshooting Guide on STIS to determine the cause of any clock concern.
- If the part number is 86283AL66A and there is no white dot on the label, install either a new 86283AL66A card with a white dot or, a new 86283AL66B card. Please note that the 86283AL66B card has no white dot.
Close the card slot cover, turn on the ignition and the Audio / Navigation system then press the MAP button to confirm the map screen displays normally to complete the repair.

WARRANTY / CLAIM INFORMATION

For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information:

LABOR DESCRIPTION	LABOR OPERATION #	FAIL CODE	LABOR TIME
2015 Legacy / Outback F10 Micro-SD Card Replacement	A031-123	ZPX-48	0.3

REMINDER: SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time

Always refer to STIS for the latest service information before performing any repairs.