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NHTSA ID Number: 10202804
Manufacturer Communication Number: 15-258-19R
Summary
This Service Information Bulletin involves DTC U0254 “Lost Communication with Remote Control Module”. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.


NUMBER: 15-258-19R
DATE: 12/09/19
REVISED: 10/01/21
INTRODUCTION:
This Service Information Bulletin involves DTC U0254 “Lost Communication with Remote Control Module”. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.
The software interface between the central gateway (CGW) ECU and RES control module is the source of the DTC. Although the DTC will be stored in memory and appear during a diagnostic check, it has NO effect on the operation of the accessory or the vehicle. The accessory can continue to be installed and operated normally.
If the RES accessory is performing properly, DTC U0254 by itself can be ignored. If the DTC is cleared, it will likely reset under normal operation.
A change has been implemented during production of the applicable RES control modules incorporating revised U0254 logic. Part numbers for these new control modules are supplied below.
- H001SAN011 – Replacement ECU for Push Start models
- H001SAN111 – Replacement ECU for Key Start models
If DTC U0254 sets without any other DTCs present and there is a current concern with the LongRange Remote Engine Start accessory operation, refer to the applicable Service Manual for related diagnostics.
6 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
NUMBER: 15-258-19R
DATE: 12/09/19
REVISED: 10/01/21
MC-10202804-0001.pdf 972.953KB
NHTSA ID Number: 10179412
Manufacturer Communication Number: 15-258-19R
Summary
This service information bulletin involves DTC U0254 “Lost Communication with Remote Control Module”.
1 Associated Document
Manufacturer Communications
NUMBER: 15-258-19R
DATE: 12/09/19
REVISED: 08/25/20
MC-10179412-0001.pdf 971.846KB
NHTSA ID Number: 10169829
Manufacturer Communication Number: 15-258-19
Summary
This Service Information Bulletin involves DTC U0254 “Lost Communication with Remote Control Module”. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.
1 Associated Document
Manufacturer Communications
NUMBER: 15-258-19
DATE: 12/03/19
MC-10169829-0001.pdf 969.293KB
- ✅ START YOUR VEHICLE REMOTELY- Use the most complete Plug N Play Remote Starter KIT to warm up your vehicle in those freezing mornings. No more waiting 10 min to defog your windshield. 😊 Press lock 3 times on your existing remote, to remote start.
- ✅ START-X T-HARNESS – This kit includes a unique Start-X T-harness that greatly simplifies the install. There is zero wire splicing or cutting involved, completely plugs into the factory connectors.
- ✅ COMPATIBILITY – This kit is compatible only with a Subaru
Legacy and Outback 2010-2014. 🔴🔴 Only compatible if you start your vehicle by turning a key blade. Will not work if it's a push to start engine button. Will only work if the vehicle has an automatic transmission. Factory key required. 🔴🔴 2010 2011 2012 2013 2014.
- ✅ Windows PC Required – Pairing the remote starter to the vehicle requires the remote starter to be connected to a windows computer with a USB updater tool. The tool is included in the kit.
- ✅ USA- This kit is brought to you by Start-X, the leading plug n play remote start company in North America. The remote Start module is proudly designed, engineered, and manufactured in North America. With tens of thousands of satisfied customers, you can't go wrong. Start-X technical support agents are located in the USA and provide support in English.
- ✅ START YOUR VEHICLE REMOTELY- Use the most complete Plug N Play Remote Starter KIT to warm up your vehicle in those freezing mornings. No more waiting 10 min to defog your windshield. 😊 Press lock 3 times on your existing remote, to remote start.
- ✅ START-X T-HARNESS – This kit includes a unique Start-X T-harness that greatly simplifies the install. Most US vehicle's are 100% plug n play. Some require 1 wire interrupt. See video for details.
- ✅ COMPATIBILITY – This kit is compatible only with a Subaru
Ascent 2019-2022, Crosstrek 2018-2023, Forester 2019-2023, and Impreza 2017-2023 Key Start. 🔴🔴 Only compatible if you start your vehicle by turning a key. Will not work if it's a push to start. Will only work if the vehicle has an automatic transmission. 🔴🔴 2017 2018 2019 2020 2021 2022 2023
- ✅ Computer Required – Pairing the remote starter to the vehicle requires the remote starter to be connected to a windows computer with a USB updater tool. The tool is included in the kit.
- ✅ USA- This kit is brought to you by Start-X, the leading plug n play remote start company in North America. The remote Start module is proudly designed, engineered, and manufactured in North America. With tens of thousands of satisfied customers, you can't go wrong. Start-X technical support agents are located in the USA and provide support in English.
- ✅ START YOUR VEHICLE REMOTELY- Use the most complete Plug N Play Remote Starter KIT to warm up your vehicle in those freezing mornings. No more waiting 10 min to defog your windshield. 😊 Press lock 3 times on your existing remote, to remote start. 🔴🔴 Forester 2022 - 2023, while the vehicle is remotely started the OEM remote. will not work to unlock. You will need to physically insert the key to unlock. For all other vehicle's the OEM remote will work to unlock.
- ✅ START-X T-HARNESS – This kit includes a unique Start-X T-harness that greatly simplifies the install. There is zero wire splicing or cutting involved, completely plugs into the factory connectors. Watch the video to see how easy it is.
- ✅ COMPATIBILITY – This kit is compatible only with a Subaru
Forester 2019-2021, Legacy 2018-2019, and Outback 2018-2019 Push to Start Engine Button vehicles. 🔴🔴 Will NOT work if your vehicle is Canadian. 🔴🔴 2018 2019 2020 2021 2022 2023. NOT compatible with key blade turn start vehicles. Factory remote required.
- ✅ WINDOWS COMPUTER REQUIRED – Pairing the remote starter to the vehicle requires the remote starter to be connected to a windows computer with a USB updater tool. The tool is included in the kit.
- ✅ USA- This kit is brought to you by Start-X, the leading plug n play remote start company in North America. The remote Start module is proudly designed, engineered, and manufactured in North America. With tens of thousands of satisfied customers, you can't go wrong. Start-X technical support agents are located in the USA and provide support in English.
- Genuine Subaru
Remote Engine Starter ? (FOR PUSH START FORESTER)
- H101SSJ000
- Allows vehicle to be started by pushing a button from the convenience of home or the office (up to 400 feet away depending on obstructions) so that the vehicle’s interior temperature is more comfortable upon entry.
- Push Start works in conjunction with the Keyless Access and Start system.
- The start/stop button blinks to confirm the engine has been started.
- Remote engine start kit
- H001SFN000
- PUSH START MODELS
- 2024 Impreza
- 2024 2025 Crosstrek
- Subaru
Genuine Part Number: H001SSG502
- Replaces: H001SSG501 and H001SSG500
- Forester: 2015-2018
- Fits 2015-2018 Subaru
Legacy/Outback w/ Turn Key Start
- Pre-heat or pre-cool the vehicle's interior without entering your vehicle
- Fully integrated into the vehicle's existing factory security/keyless entry system
- Part Number H001SAL002
- PACKAGE INCLUDED : Two (2) CR2032 Remote Fob Battery and Opening/Pry Tools , Five item bundle (total 5pcs) , PLEASE NOTE: Keyless entry remote fob not included.
- GENUINE QUALITY : Original OEM Battery as Provided by Manufacturer , Same batteries as provided by OEM original manufacturer in 2015-2025 Subaru
remote fobs with FCC ID HYQ14AHX. (Check fitment guide).
- EASY INSTALLTION: Avoid a Service Appointment for Battery Replacement , Battery replacement is simple and remote reprogramming is not required. Dual purpose opening tool included to help open the remote (without scratching or damaging your remote case) and to remove the battery.
- VIDEO INSTALLTION: Step-By-Step Installation Video Included , Detailed instructional video included (via link on product packaging) demonstrating the battery replacement procedure.
- PRY TOOLS : to Assist Dual purpose opening tool included to help open the remote (without scratching or damaging your remote case) and to remove the battery.
- Remote engine start kit for 2019 2020 Crosstrek or Impreza for use with push start models only
- H001SFL301
- Allows vehicle to be started by pushing a button from the convenience of home or the office (up to 400 feet away depending on obstructions) so that the vehicle’s interior temperature is more comfortable upon entry.
- The start/stop button blinks to confirm the engine has been started. . Applicable to CVT models only.
- Genuine Subaru
- Pre-heat or pre-cool the vehicle's interior without entering your vehicle
- Fully integrated into the vehicle's existing factory security/keyless entry system
- Package Dimension: 23.0 H x 15.5 L x 16.1 W (centimetres)
- Package Weight: 1.077 kilograms
SEOCONTENT-START
Bulletin Number: 15-258-19R; Revised: 10/01/21 Page 1 of 1 NUMBER: 15-258-19R DATE: 12/09/19 REVISED: 10/01/21 APPLICABILITY: 2020-22MY Legacy and Outback SUBJECT: DTC U0254 CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru
of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. INTRODUCTION: This Service Information Bulletin involves DTC U0254 “Lost Communication with Remote Control Module”. The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100. The software interface between the central gateway (CGW) ECU and RES control module is the source of the DTC. Although the DTC will be stored in memory and appear during a diagnostic check, it has NO effect on the operation of the accessory or the vehicle. The accessory can continue to be installed and operated normally. If the RES accessory is performing properly, DTC U0254 by itself can be ignored. If the DTC is cleared, it will likely reset under normal operation. A change has been implemented during production of the applicable RES control modules incorporating revised U0254 logic. Part numbers for these new control modules are supplied below. • H001SAN011 – Replacement ECU for Push Start models • H001SAN111 – Replacement ECU for Key Start models If DTC U0254 sets without any other DTCs present and there is a current concern with the Long- Range Remote Engine Start accessory operation, refer to the applicable Service Manual for related diagnostics. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs. SERVICE INFORMATION BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2019 Subaru
of America, Inc. All rights reserved.
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SEOCONTENT-END
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