NHTSA ID Number: 10171936
Manufacturer Communication Number: 15-260-20
This bulletin describes two operational concerns and the repair method for addressing them on the Harman Gen 3.1 Display Audio (Mid) and Navigation -equipped (High) head units.
1 Affected Product
|SUBJECT:||Harman Display Audio and Navigation -Equipped Head Unit Operational Concerns due to Configuration Issues|
This bulletin describes two operational concerns and the repair method for addressing them on the Harman Gen 3.1 Display Audio (Mid) and Navigation -equipped (High) head units. Base model head units are not affected. The conditions are:
- Unable to use the Map Over The Air (MOTA) update feature via smartphone
- After selecting Manual from the Clock Adjustment screen shown below, the user is unable to adjust the clock time display manually.
PRODUCTION CHANGE INFORMATION:
This TSB is NOT APPLICABLE to vehicles AFTER VIN L3413473.
REMINDER: Always order the most up-to-date exchange unit based on the specific VIN being repaired through the normal audio unit exchange procedures.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for head unit replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Gold plan, this repair may be submitted using the following claim information:
|Labor Description||Labor Operation #||Labor Time||Fail Code|
|HK AUDIO EXCHANGE UNIT R&R||B031-521||0.3||ZRN-43|
|HK AUDIO UNIT W/ NAVI EXCHANGE||B031-621||ZRO-43|
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
- ★【Vehicle Compatibility 】Fit for Subaru Forester WRX 2016 2017 2018. Built-in Carplay/Android Auto on board chip. Support Wireless & Wired USB Carplay/ Wired USB Android Auto
- ★【Radio Details】Android 10.0 System , Rockchip Hexa Core 4GRAM 64GROM. IPS Screen 1020*600 Resolution. Support 4K Video Format and HD Multimedia Video Output.Built-in DSP with 4*50W amplification/ FM Radio/ Microphone/ Music / Navigation/ bluetooth 5.0. WIFI 3G 4G Network. 1.5W Audio Output, 4 Audio Output and Dual Subwoofer Output， 3 USB output． Cooling Fin Design， Temperature Range： from -13°F-167°F（from 25℃ to 75℃）
- ★【Plug and Play 】Comes with Plug and Play cable, Support Steering Wheel Control and Factory Car Rear View. Please note: This Car Radio does not Support Factory Harmon Kardon amp
- ★【Multifunction 】 Split screen function. bluetooth 5.0 Hands-free Phone Call. Support Sync phone book. Support GPS Navigation + Glonass Dual satellites. Support Google Map and GPS Voice Guidance ( Offline Map Preloaded ). Support RCA Connector Front and Rear View Camera Display and Support rca output to work with aftermarket amp. Adjustable Button Light Color
- ★【Gift & 1 Year Maintenance 】 External microphone and GPS SD card as the Gift. Free Software Update. Manufacturer`s limited 1-Year Maintenance for defective items (excluding items damaged and/or misused after receipt). Accessories come with 3-month Maintenance
- Connects an aftermarket stereo to the factory radio harnesses
- Not compatible with factory amplified systems
- Direct Connection to the factory harness without cutting any wires
- Manufactured with factory quality wire and connectors
- Standard color coded wires for an easier installation
- Plug and Play & Fast shipping is 5-7 business days* SUPPORT Harman Kardon Sound System, Come with well connected harness,fit for 2013-2015 Subaru Forester WRX/WRX STI/ XV Crosstrek, 2012-2014 Impreza. Support factory backup camera and USB. The latest version Android 10 Pie Operating System, Rockchip RK3399 PX6 Hexa-Core CPU processor with 4G RAM and 64G ROM, the performance will be more stability, giving you more faster running speed and respond experience.
- Multi Functions* Support Carplay and Android auto bring much fun and convenience same as you use a cellphone, easy access to Internet for 3G/4G Network and WiFi, Offline map (it already built-in) ensure you never get lost when weak signal outdoors, it also support Online map(Google map,waze etc). Steering Wheel Controls(No need for Romote Steering wheel controller) and hands-free phone call for safety driving. HDMI output support car headrest monitor.
- Better Display* 2.5D Glass(widely used for many cellphone on the market) , IPS Mulit-Touch screen with 1024*600 high resolution display, bring you a visual clearly experience. Unique UI design, redefining the interactive interface, simplify operation process to enhances the reaction speed.
- Built in DSP* Amazing sound output, many users said it even beat factory sound. the Digital Sounds Processor with 15 bands EQ can be adjusted as your like and different default styles optional(Flat, Rock,Pop Jazz, Classic ), Built-in Amplifier 4*50W, you can enjoy a new auditory. 6-channel Audio output converters, support subwoofer output.
- Customer Service* One year maintenance provided, lifetime tech support, please feel free to contact us, we strive to provide the best products along with superb customer service. We offer a broad range of stereo products, please check out our store.
- BLUETOOTH: Answer / make calls and be hands-free with no distractions. The built-in microphone picks up your voice and your car speakers let you hear the person on the other side. Play and control your music and apps like Spotify / Pandora wirelessly
- MEDIA PLAYBACK: Use the USB Port to enjoy your top selected music and audio books. Digital media support include MP3 file format. Tune into the AM / FM radio stations for up to date music, news, sports and more
- AUXILIARY INPUT: Compatible with the audio output from smartphones as well ss MP3 players
- INPUTS: The USB port gives you the option to have a vast library of audio files at your fingertips. The auxiliary input is a convenient way to hook up to your MP3 player
- OUTPUTS: Use the front & rear pre-amp outputs to hook up your speakers (Front Left/Front Right and Rear Left/Rear Right)
- 1. Universal Double Din Car Stereo: Compatible with all cars of various brand, just MAKE SURE the control panel on your car is larger than the item size before you ordered, or contact us for confirm: [email protected]
- 2. Universal Backup Camera: 170° wide view lens 4 LED night vision IP68 waterproof rear view camera, applicable to variety of vehicles: car, mini-truck, mini-van etc.
- 3. Large Touch Screen Car Radio: 7 inch TFT HD Digital Multi-color touch screen, 1080P video format and 800 x 480 screen resolution, offers you great use experience.
- 4. Multimedia and Multifunction Support: Hands-free calling and receiving. Compatible most of smart phones, tablet and other devices. Supports Bluetooth, FM/AM Radio,Audio playback format of MP3/WMA/WAV/APE/OGG/FLAC/MKV.
- 5. Worry-Free Service: Podofo provides 30-day Money-Back Service; 12-month Replacement, any questions, welcome to contact our customer service or Technology Support: [email protected]
- Allows installation of a new car stereo in select 2006-up Chrysler, Fiat, Ford, GM, Honda, Subaru, Toyota, and VW vehicles
- Retains factory convenience features (OnStar, SYNC, Uconnect, and more) with select Kenwood, Alpine, Pioneer, and JVC touchscreen receivers
- Displays engine performance data on touchscreen with select Kenwood, JVC, Pioneer, and Alpine multimedia receivers
- Next Generation 616UAB - Now includes Dimmable Illumination for Buttons and LCD Display, Updated Dancing LED lights, and Added Mute Function
- Bluetooth - Answer/make calls and be hands-free with no distractions. The built-in microphone picks up your voice and your car speakers let you hear the person on the other side. Play and control your music and apps like Spotify/Pandora wirelessly
- Media Playback - Play music through your Bluetooth device or use the USB port. Digital media support include MP3 and WMA file formats. Tune into the AM/FM radio stations for up to date music, news, sports and more
- Auxiliary - Compatible with the audio output from smartphones as well as MP3 players
- Inputs - The USB port gives you the option to have a vast library of audio files at your fingertips. The auxiliary input is a convenient way to hook up to your MP3 player. Advanced Bluetooth supported profiles include A2DP, AVRCP and HFP
- Upgraded version of the Metra 70-7552
- Includes pins to connect a steering wheel control interface module. (Subaru Labels these Pins 4,13,14) (Nissan Labels these Pins 6,15,16)
- Includes Pin 19. (Pin 19 connects to the Vehicle Speed Sensor signal on many Subaru vehicles)
- Dedicated ground and +12 Volt Accessory wires soldered in to power a steering wheel control interface module.
- For more information see http://www.autoharnesshouse.com/AHH-70-7552.html
Last update on 2020-08-08 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-08-08 / Affiliate links / Images from Amazon Product Advertising API