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Outer Door Handles- Chrome Finish Peeling – 2018-2020 Subaru Crosstrek & 2019-2020 Forester
Repair Tips

Outer Door Handles- Chrome Finish Peeling – 2018-2020 Subaru Crosstrek & 2019-2020 Forester

oemdtc April 7, 2020 No Comments

NHTSA ID Number: 10173109

Manufacturer Communication Number: 12-279-20R

Summary

This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.

 

11 Affected Products

Vehicles

MAKEMODELYEAR
SUBARUASCENT2019-2020
SUBARUCROSSTREK2018-2020
SUBARUFORESTER2019-2020
SUBARUIMPREZA2017-2020

 


NUMBER: 12-279-20R
DATE: 01/17/20
REVISED: 03/04/20

APPLICABILITY:2018-20MY Crosstrek
2019-20MY Forester
2017-20MY Impreza
2019-20MY Ascent
SUBJECT:Outer Door Handles- Chrome Finish Peeling

 

INTRODUCTION:

This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling.  Some hand creams and lotions contain oleic acid which may penetrate the chrome finish and cause it to peel as shown in the example photos below.  The new handles utilize a plating with increased durability and improved resistance to oleic acid.

 

PRODUCTION CHANGE INFORMATION:

The new door handles were incorporated into production starting with the following VINs:

ModelStarting VIN
Impreza 4-DoorL1607753
Impreza 5-DoorL3716116
CrosstrekLH214419
ForesterLH455974
AscentL3458324

 

PART INFORMATION:

Description Part NumberApplication
HANDLE-DOOR OUTER61160FL042WWImpreza, Crosstrek & Forester, FRONT
61160FL04CWW
61160FL031WWImpreza, Crosstrek and Forester, REAR
61160FL03BWW
61160FL04CWWAscent, FRONT
61160FL03BWWAscent, REAR

REMINDER:  Always order the most up-to-date replacement parts based on the specific VIN being repaired.

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

The service procedures for door handle replacement remain unchanged.  Always refer to the applicable Service Manual and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time and every time.  This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

 

WARRANTY / CLAIM INFORMATION:

For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information:

Labor DescriptionLabor Operation #Labor TimeFail Code
ONE OUTER DOOR HANDLE &/OR FRAMR R&RB915-5610.4XDX-56
EACH ADDITIONAL OUTER DOOR HANDLE S&/OR FRAMES R&RC915-5650.3

 

IMPORTANT REMINDERS:

  • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
  • Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
  • Always refer to STIS for the latest service information before performing any repairs.

 


NUMBER: 12-279-20R
DATE: 01/17/20
REVISED: 03/04/20

https://www.nhtsa.gov/recalls?nhtsaId=10173109

https://static.nhtsa.gov/odi/tsbs/2020/MC-10173109-0001.pdf

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NUMBER: 12-279-20
DATE: 01/17/20

https://www.nhtsa.gov/recalls?nhtsaId=10171090

https://static.nhtsa.gov/odi/tsbs/2020/MC-10171090-0001.pdf

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Last update on 2021-02-27 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2021-02-27 / Affiliate links / Images from Amazon Product Advertising API

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Tags:2018 2019 2020 Chrome Finish Crosstrek Door Handles Forester Outer Door Handles Peeling Subaru

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