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NHTSA ID Number: 10165553
Manufacturer Communication Number: 12-273-19
Summary
This bulletin announces availability of redesigned leather seat cushion trim covers to address isolated customer concerns of wrinkles appearing during early stages of vehicle use as shown in the example photo below. The new covers utilize materials with higher durability and resistance to wrinkling.
2 Affected Products
Vehicle
SUBARU | ASCENT | 2019-2020 |
NUMBER: 12-273-19
DATE: 09/30/19
| APPLICABILITY: | 2019 – 20MY Ascent |
| SUBJECT: | Leather Front Seat Covers- Design Change |
INTRODUCTION:
This bulletin announces availability of redesigned leather seat cushion trim covers to address isolated customer concerns of wrinkles appearing during early stages of vehicle use as shown in the example photo below. The new covers utilize materials with higher durability and resistance to wrinkling.
PRODUCTION CHANGE INFORMATION:
The new seat cushion trim covers were incorporated into production starting with VIN L3400954.
PART INFORMATION:
| Description | Part Number | Color |
| COVER- FRONT CUSHION RIGHT | 64140XC06BVH | Black |
| 64140XC06BWJ | Ivory | |
| 64140XC10BDM | Brown | |
| COVER- FRONT CUSHION LEFT | 64140XC07BVH | Black |
| 64140XC07BWJ | Ivory | |
| 64140XC11BDM | Brown |
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
NOTE: Installing the new trim cover requires a quantity of (at least 12) hog rings and a pair of hog ring pliers.
The service procedure for replacing the seat cushion trim cover remains unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information:
| Labor Description | Labor Operation # | Labor Time | Fail Code |
| ONE FRONT SEAT R&R | B913-411 | 0.2 | YAG-03 |
| ONE FRONT SEAT CUSHION COVER R&R | C913-471 | 0.5 | |
| BOTH FRONT SEATS R&R | B913-414 | 0.3 | |
| BOTH FRONT SEAT CUSHION COVERS R&R | C913-474 | 1.0 |
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
NUMBER: 12-273-19
DATE: 09/30/19
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Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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