Vehicle Cleaning- COVID-19 Best Practices – Subaru

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NHTSA ID Number: 10174543

Manufacturer Communication Number: 01-181-20

Summary

All Models (Vehicle Cleaning- COVID-19Best Practices)

 

376 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU 22 1972-1973
SUBARU 23 1972-1973
SUBARU 62 1972-1973
SUBARU 63 1972-1973
SUBARU ASCENT 2019-2020
SUBARU B9 TRIBECA 2006-2011
SUBARU BAJA 2003-2006
SUBARU BRAT 1978-1979, 1982-1994
SUBARU BRZ 2013-2020
SUBARU CROSSTREK 2012-2020
SUBARU DL 1974, 1980-1994
SUBARU DL1600 1984
SUBARU ESTEEM 2000-2001
SUBARU FF-1 1970-1971
SUBARU FORESTER 1995-2020, 9999
SUBARU GL 1980-1994, 9999
SUBARU GL-10 1983-1993
SUBARU GLF 1980-1981
SUBARU IMPREZA 1990, 1993-2020, 9999
SUBARU IMPREZA STI 2008-2009
SUBARU IMPREZA WRX 2015
SUBARU JUSTY 1987-1995
SUBARU LEGACY 1987-2020, 9999
SUBARU LOYAL 1990
SUBARU LOYALE 1983-1994
SUBARU OUTBACK 1995-2020, 9999
SUBARU OUTBACK SPORT 2006, 2008-2009
SUBARU SUBARU 1972-1993, 9999
SUBARU SUBARU TRUCK 1988, 9999
SUBARU SVX 1990, 1992-1997, 9999
SUBARU TRIBECA 2006-2014
SUBARU WAGON 1976-1977, 1983-1994, 2002-2003
SUBARU WRX 2002-2021
SUBARU WRX STI 2004-2005, 2008-2020
SUBARU XT 1983-1994
SUBARU XT-6 1983-1994
SUBARU XV CROSSTREK 2012-2017
SUBARU XV CROSSTREK HYBRID 2014-2017

 

 

 


NUMBER: 01-181-20
DATE: 04/30/20

APPLICABILITY: All Models
SUBJECT: Vehicle Cleaning- COVID-19 Best Practices

 

INTRODUCTION:

During these challenging times, we know our retailers consider the personal safety of their employees and customers to be of the utmost importance.  We understand many retailers have enhanced their cleaning procedures, including procedures for cleaning, sanitizing, and disinfecting vehicle interiors. DISCLAIMER: Subaru of America has not evaluated any product for its ability to disinfect the novel coronavirus, and we make no representations regarding the effectiveness of any product.  For information on products and procedures recommended for this purpose, please refer to information from the United States Centers for Disease Control and Prevention and the United States Environmental Protection Agency, available at:

https://www.cdc.gov/

www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2

 

SERVICE DEPARTMENT BEST PRACTICES AND RECOMMENDATIONS:

If not already done, Service Department practices should be enhanced to ensure both customer and employee safety.  These safety enhancements may include:

  • Sanitizing customer areas every hour
  • Waiting area floor markings with 6’ lines to promote social distancing
  • Continue to greet the customers in a professional and friendly manner but refrain from any physical contact
  • Inform customers of any sanitation measures taken before their vehicle is released back to them
  • Personal protective equipment (masks, gloves, etc.) should be used by Service Advisors • Providing customers with a new pen for their sole use to prevent cross-contamination.

 

SERVICE PROCEDURES / INFORMATION:

Subaru vehicles are built using many different materials requiring many different types of care.  Subaru Corporation recommends the use of mild soap / detergent and warm water to clean interior parts and trim surfaces which corresponds with the recommendation found in the Owner’s Manual.

According to the CDC website, cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.  Normal routine cleaning with soap and warm water decreases how much of the virus is on surfaces and objects which also reduces risk of exposure.

CAUTION:  Always be sure to wring out the wet cleaning cloth to avoid any “puddling” of water and be sure to use a clean towel to thoroughly dry the cleaned areas.  Always use extra caution when cleaning around switches, knobs and other electrical components.

The use of alcohol-based and / or chemical-based cleaning products to disinfect interior trim surfaces (e.g. steering wheels, shift knobs, leather seat trim surfaces, etc.) is NOT recommended.  These products may damage trim surfaces.  Cleaning solutions / sanitizers should not be used to clean or disinfect infotainment touch screens and other clear plastic surfaces as they may cause hazing or fading to occur.  It is also VERY important to remember when cleaning leather or other supple trim surfaces, a conditioner MUST be applied IMMEDIATELY after drying to restore moisture.

Some retailer Service Departments are using steering wheel, seat and shift knob covers.  If these measures supplement mild soap / detergent and warm water, are only used once and not moved from vehicle to vehicle, they should be considered a viable method for providing additional protection.  Other areas to consider are:

  • Arm rests
  • Paddle shifters
  • Rear and side view mirror controls
  • Sun visors
  • Radio and climate control buttons/knobs
  • Seat(s)
  • Window switches
  • Key(s) / fob(s)

 

To summarize, the recommendation is to use mild soap / detergent and warm water to clean interior parts and trim surfaces.  Technicians should continue using alcohol-based hand sanitizers on their hands regularly and allowing it to dry before entering the vehicle or touching any interior surfaces.

IMPORTANT REMINDERS:

  • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
  • Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
  • Always refer to STIS for the latest service information before performing any repairs.

 


NUMBER: 01-181-20
DATE: 04/30/20

https://www.nhtsa.gov/recalls?nhtsaId=10174543

https://static.nhtsa.gov/odi/tsbs/2020/MC-10174543-0001.pdf

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“This site contains affiliate links for which OEMDTC may be compensated”
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