“This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10171106
Manufacturer Communication Number: 12-280-20
Summary
This bulletin provides a procedure to address a limited number of customer concerns regarding a visible gap between the A-Pillar trim panel and the head liner.
NUMBER: 12-280-20
DATE: 01/31/20
APPLICABILITY: | 2020MY Legacy and Outback |
SUBJECT: | A-Pillar Trim- Gap Visible at Head Liner |
INTRODUCTION:
This bulletin provides a procedure to address a limited number of customer concerns regarding a visible gap between the A-Pillar trim panel and the head liner as shown in the photo here.
PRODUCTION CHANGE INFORMATION:
A production change was made to prevent this condition from occurring starting with the following VINs:
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for A-Pillar trim removal and installation remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an eff ective repair the fi rst time and every time.
This procedure will describe four (4) conditions which may cause the gap to occur: A, B, C and D.
- Condition “A”
These comparison photos show the A-Pillar trim not fi tting into the instrument panel (IP) properly. The trim is contacting a structural rib of the IP and is keeping it from fi tting in behind the IP as it should.
- Condition “B”
The NG photo below shows a portion of the side airbag module fabric protruding from between the A-Pillar trim and the A-Pillar of the vehicle body.
- Condition “C”
Here, the roof harness is partially covering the surface of the trim clip attachment point. The OK photo shows the harness properly tucked in away from the attachment point.
- Condition “D”
The trim clip securing the trim panel to the A-Pillar must be fully seated against the locating bosses as shown here.
Once the condition (A, B, C or D) has been identified, proceed as follows:
- If Condition A, B or D is confirmed, the affected A-Pillar trim must be replaced as the holding force of the clips is reduced. Follow the procedure in the applicable Service Manual.
- If Condition C is confirmed, trim replacement is NOT needed as the clips were never properly seated at assembly.
VERY IMPORTANT REMINDER: Whenever removing or installing the A-Pillar trim panels, use CAUTION when disengaging the tether clip (a). If the tether clip is damaged in any way, it MUST be replaced.
- Release the trim toward the center of the IP using a plastic trim tool to access the tether clip.
- Using a needle-nose plier or the special Tether Clip removal tool, CAREFULLY rotate the clip to disengage it from the trim (b).
- Rotate the trim toward the center of the IP to remove it.
PART INFORMATION:
This information is supplied for reference only in case a replacement A-Pillar trim or tether clip is needed.
Description | Part Number |
TRIM PANEL-A PILLAR, UPPER RIGHT | 94010AN10AME |
TRIM PANEL-A PILLAR, UPPER LEFT | 94010AN11AME |
TETHER CLIP | 909150040 |
REMINDER: Always order the most up-to-date replacement parts based on the specifi c VIN being repaired.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
---|---|---|
SUBARU | LEGACY | 2020 |
SUBARU | OUTBACK | 2020 |
1 Associated Document
Manufacturer Communications
NUMBER: 12-280-20
DATE: 01/31/20
https://www.nhtsa.gov/recalls?nhtsaId=10171106
MC-10171106-0001.pdf 2713.051KB
“This site contains affiliate links for which OEMDTC may be compensated” |
- RESTORE FABRIC, CARPET & UPHOLSTERY LIKE NEW - Fabric Clean dissolves and removes dirt, odors, and stains from automotive carpets, fabrics, and upholstery with hi-sudsing, deep penetrating foaming bubbles for professional detailing results.
- INTENSE FOAMING CLEANING POWER - Foaming action floats the particles directly to the surface of the material for easy cleanup with a microfiber towel or hot water extractor.
- PROFESSIONAL GRADE FORMULA - While low-grade cleaners leave carpets feeling wet, promote mildew growth, and finish with a stiff crusty feeling, Fabric Clean is detergent free, low-moisture, and finishes with the soft feel of clean fabric.
- DESTROY ODOR-CAUSING MICROBES - Fabric Clean comes blended with the company’s patented odor elimination enzymes; the product actively destroys odor-causing microbes, eliminating foul odors at their source.
- THE GO TO BRAND IN CAR CARE - Beginners & professionals alike choose Chemical Guys, for the finest car care products, world class customer support and vast detailing knowledge; Chemical Guys is more than a brand it's a lifestyle with a worldwide following
- ERGONOMIC DESIGN - The injection molded handle is sculpted for maximum comfort, ensuring efficient and fatigue-free cleaning.
- ALL-WEATHER RESISTANT BRISTLES - Full synthetic bristles are resistant to chemicals, ensuring durability and long-lasting performance.
- VERSATILE USE - Ideal for all automobile carpets, floor mats, upholstery, and trunk liners. A must-have accessory for every car owner.
- NOT JUST FOR YOUR CAR - Perfect for home, furniture, and office use. Tackle stains and dirt beyond your vehicle with the Nifty Interior Brushes.
- THE GO TO BRAND IN CAR CARE - Beginners and professionals alike choose Chemical Guys, not only for the finest car care products, but the world class customer support and vast detailing knowledge Chemical Guys is more than a brand it's a lifestyle with a worldwide following
- [High Quality Materials]This car glass cleaner is made of high-quality and highly durable materials, with a sturdy structure based on heavy-duty ABS plastic and aluminum alloy pipes, ensuring it can withstand the test of time and intensive use.
- [Long Retractable Handle]Durable and ergonomic handles that can easily extend to difficult to reach window bases, ensuring a clean and even surface. Washable ultra-fine fiber liner with good water absorption.
- [Rotating Head Design] The windshield cleaner is designed with a rotatable head, which helps provide better leverage and complete contact with all surfaces to remove troublesome mucus from the corners of the windshield, making it ideal for internal and external cleaning.
- [Microfiber Cloth] The car windshield cleaner is equipped with three reusable microfiber cloth and a spray bottle. Ultra fine fiber materials are easy to clean, washable, and reusable, effectively removing fog and moisture without leaving cotton fluff, stripes, or residues!
- [Widely Applicable] This window washer is suitable for both the inner and outer windshields of cars, and is suitable for many cars, trucks, SUVs, and RVs. It helps you easily remove dirt and dust from car windshields or windows, saving you more energy.
- All-in-one cleaning solution for that “just detailed” look
- Effective for the whole car: dash, vinyl, fabric, carpet, clear plastic, console and more
- Stubborn stains may require scrubbing. Do not allow to dry on surface. Rinse spills and runoff. For glass, clear plastic or painted surfaces, dilute 1 ounce in one gallon of water. Easily removes tough dirt, dust and grime
- Scientifically engineered for your car’s special needs
- Won't harm automotive surfaces
- ☑️ QUICKLY ATTACKS GREASE, OIL, DIRT AND FOOD RELATED SPOTS AND STAINS
- ☑️ EFFECTIVE ENZYME CLEANER That Penetrates, Cleans, and Deodorizes In One Application
- ☑️ PRE-TREAT SPOTS & STAINS On Carpet And Upholstery Prior To Shampooing
- ☑️ FRESH SCENT
- ☑️ RENNY DOYLE DOUBLE BLACK COLLECTION: Master Level Professional Detailing Products From P&S - Family Owned & Operated For Over 50 Years!
- High-quality foam cleaner: The foam cleaner is specially designed to effectively remove dirt, grime, and stains from car interiors and upholstery, leaving them looking fresh and clean.
- Powerful cleaning action: The foam cleaner contains powerful cleaning agents that penetrate deep into the fibers, lifting and emulsifying dirt and grime for effortless removal.
- Multipurpose use: The foam cleaner is suitable for use on a variety of surfaces, including leather, fabric, carpets, and plastic trim. It can also be used on household items and furniture, making it a versatile cleaning solution.
- Easy application: The foam cleaner is easy to apply and requires minimal effort. Simply spray the foam onto the desired surface, let it sit for a few minutes, and then wipe or blot away with a clean cloth or sponge for a clean and refreshed interior.
- Safe and gentle on all surfaces: The foam cleaner is designed to be safe and gentle on various surfaces. It will quickly penetrate the dirt and grime, lifting it away without leaving any residue behind.
- Flogged chemical resistant bristles.Fit Type: Universal Fit
- Feathered ends of bristles deliver safe and gentle cleaning
- Great for tires, wheels, rims, inner fenders, undercarriages and more
- Removes caked with grime and grease
- Heavy duty non-slip handle for the perfect grip
- Multi-purpose Foam Cleaner:It can be used in every part of in the car,Multi purpose foam cleaner spray is the best at fighting against stains,make your car interiors look like new one!
- Widely Applicable:This multi-purpose foam cleaner is not only suitable for cars, you can also use it in the kitchen, bathroom, furniture, floor, Use towel or sponge to wipe until the stain is removed.
- Powerful Decontamination:Multifunctional Car Magic Foam Cleaner,Effectively remove grease, dirt, dirt, stubborn stains, nourish the surface, and keep the surface clean and fresh.with garden-fresh lemon scent keeps car interior fresh and neutralizes odor that lasts for 1~3 months.
- Simple to Use:Multipurpose Foam Cleaner,Just directly spray Foam Cleaner for Car on the desired area. No rinsing is required. Just wipe away foam with a towel after cleaning.
- Premium Quality:mild and effective concentrated formula can emulsify the grease and grime on contact effortlessly with dense foam, no injuries to hands or articles, safe and fast.
- ✅ The Hype is Real! – Are you tired of using cleaners that work, but not as good as you expected?! You won’t experience that here! Our newly formulated multisurface cleaner is made with the newest advancements in nano-technology to effectively lift away dirt and grime at the molecular level. No more wasting time and energy with nonsense products made with old science and technology!
- ✅ Replace your Cabinet of Chemicals! – Do you get confused by all the different types of cleaning supplies that are available? It gets frustrating fast! Just cleaning your vehicle requires some special deep stain remover, a chemical solvent to get rid of bug and tar, a separate floor mat and inner dash cleaner.. and the list goes on and on! Keep it simple with one multipurpose product, CarGuys Super Cleaner... the KING OF ALL CLEANERS !
- ✅ Super Clean any Surface! – This multi surface product works on absolutely every interior or exterior surface except glass and delicate instrument panel screens! That means this ONE PRODUCT will clean upholstery , fabric , canvas , leather , vinyl , plastic , rubber , bird poop , grease , tree sap , metals , wood trim and so much more! This is the most versatile multi-purpose cleaner on the market!
- ✅ Why choose CAR GUYS? – We Care About Quality! Our products are made with the latest advancements in science, using the best equipment available. This helps us make consistently high quality products that always work great! Every formula we make is mixed and bottled, in the USA, by hard working Americans!
- ✅ We Care About Customer Satisfaction! – We're Not Happy, If You're Not Happy! If you're not happy with our product, for ANY REASON at all, get in contact with CAR GUYS anytime after your purchase, and we’ll make it right.
- Drillbrush has assembled the Ultimate Automotive Detailing Power Brush Kit. Suitable for Cars, Trucks, Motorcycles, Boats, Watercraft, ATVs, and RVs. Clean, Scrub, and detail with this 6 (six) piece detailing brush set. Replace your electric spin scrubber, carpet brush, or car detailing kit with a drill brush attachment instead. Our drill scrubber brush kit can clean with more power and speed than traditional car detailing supplies or household cleaning brushes.
- The white Drillbrushes all have soft bristles for scratch-free cleaning and scrubbing. Clean Aluminum, magnesium, chrome, clear coated, and painted rims and wheels for cars, trucks, and motorcycles with a car cleaning brush or auto detailing brush from this kit. Combine the powerful scrubbing motion of your cordless drill or impact driver with your favorite car seat cleaner, car upholstery cleaner, or car carpet cleaner. Kit includes multiple wheel brushes and detail brushes.
- Use the larger 5 and 4 inch brushes to clean tonneau covers, boat covers, large sections of carpet in vans or RVs. These large area car cleaner drill attachments also work great as an upholstery cleaner for furniture, car carpet cleaner, or car upholstery cleaner. Turn your drill into an upholstery cleaner machine using our car cleaning kit to make your ride look brand new. Add these brushes to your truck cleaning kit or truck detailing kit and save time and effort cleaning with the Drillbrush.
- Clean and detail your interior with the MINI and a 2-inch brush. Clean Vinyl, Leather, Fabric seats and upholstery. Restore carpets, kick panels and foot-wells to showroom condition. This scrub brush kit isn't just for cars. This car interior detailing kit can also be used for motorcycle cleaning or as a truck cleaning kit. These drill powered auto detailing brushes are great for cleaning all kinds of car and truck interior accessories, like floor mats, cargo liners, and dash covers.
- Included: The Original Drillbrush Power Scrubber in soft white, a MINI Original, a 5-inch diameter, a 4-inch diameter, 2-inch diameter short bristle, and a 2-inch long bristle brush (all in soft white). All brushes in this cleaning drill brush set feature rugged steel shafts with quarter inch quick change ends, allowing use with half-inch drills, three-eighths drills, AND quick-change drivers. Includes multiple sizes of power scrubbing brush so you always have the right tool for the job.
Last update on 2024-04-09 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Bulletin Number: 12-280-20; Date: 01/31/20 Page 1 of 4 Continued… NUMBER: 12-280-20 DATE: 01/31/20 APPLICABILITY: 2020MY Legacy and Outback SUBJECT: A-Pillar Trim- Gap Visible at Head Liner CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. SERVICE BULLETIN ATTENTION: GENERAL MANAGER PARTS MANAGER CLAIMS PERSONNEL SERVICE MANAGER IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2020 Subaru of America, Inc. All rights reserved. INTRODUCTION: This bulletin provides a procedure to address a limited number of customer concerns regarding a visible gap between the A-Pillar trim panel and the head liner as shown in the photo here. PRODUCTION CHANGE INFORMATION: A production change was made to prevent this condition from occurring starting with the following VINs: • Legacy: L3002855 • Outback: L3103472 SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for A-Pillar trim removal and installation remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an eff ective repair the fi rst time and every time. This procedure will describe four (4) conditions which may cause the gap to occur: A, B, C and D. Bulletin Number: 12-280-20; Date: 01/31/20 Page 2 of 4 Continued… • Condition “A” These comparison photos show the A-Pillar trim not fi tting into the instrument panel (IP) properly. The trim is contacting a structural rib of the IP and is keeping it from fi tting in behind the IP as it should. • Condition “B” The NG photo below shows a portion of the side airbag module fabric protruding from between the A-Pillar trim and the A-Pillar of the vehicle body. • Condition “C” Here, the roof harness is partially covering the surface of the trim clip attachment point. The OK photo shows the harness properly tucked in away from the attachment point. Bulletin Number: 12-280-20; Date: 01/31/20 Page 3 of 4 Continued… • Condition “D” The trim clip securing the trim panel to the A-Pillar must be fully seated against the locating bosses as shown here. Once the condition (A, B, C or D) has been identifi ed, proceed as follows: • If Condition A, B or D is confi rmed, the aff ected A-Pillar trim must be replaced as the holding force of the clips is reduced. Follow the procedure in the applicable Service Manual. • If Condition C is confi rmed, trim replacement is NOT needed as the clips were never properly seated at assembly. VERY IMPORTANT REMINDER: Whenever removing or installing the A-Pillar trim panels, use CAUTION when disengaging the tether clip (a). If the tether clip is damaged in any way, it MUST be replaced. • Release the trim toward the center of the IP using a plastic trim tool to access the tether clip. • Using a needle-nose plier or the special Tether Clip removal tool, CAREFULLY rotate the clip to disengage it from the trim (b). • Rotate the trim toward the center of the IP to remove it. PART INFORMATION: This information is supplied for reference only in case a replacement A-Pillar trim or tether clip is needed. Description Part Number TRIM PANEL-A PILLAR, UPPER RIGHT 94010AN10AME TRIM PANEL-A PILLAR, UPPER LEFT 94010AN11AME TETHER CLIP 909150040 REMINDER: Always order the most up-to-date replacement parts based on the specifi c VIN being repaired. Bulletin Number: 12-280-20; Date: 01/31/20 Page 4 of 4 WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code A-PILLAR GAP REPAIR- ONE SIDE A913-173 0.2 YCJ-03 A-PILLAR GAP REPAIR- BOTH SIDES A913-174 0.3 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
**************************************************************************************************************
SEOCONTENT-END