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2021 Getting Started Guide Crosstrek Hybrid Love. It’s what makes Subaru, Subaru. © 2020 Subaru of America, Inc. Printed in USA. All rights reserved. Contents may not be reproduced in whole or in part without prior written permission of publisher. Specifications in this Guide are based on the latest product information available at the time of publication. Some images shown are for illustration purposes only. Some equipment shown in photography within this Guide is optional at extra cost. Specific options may be available only in combination with other options. Specific combinations of equipment or features may vary from time to time, and by geographic area. Subaru of America, Inc. reserves the right to change or discontinue at any time, without notice: Prices, colors, materials, equipment, accessories, specifications, models and packages, without incurring any obligation to make the same or similar changes on vehicles previously sold. 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PURPOSE OF THIS GUIDE WELCOME . 4 IMPORTANT SAFETY INFORMATION 4 OWNER’S RESOURCES . 4 IN CASE OF EMERGENCY . 5 TOWING YOUR ALL-WHEEL DRIVE SUBARU . 6 ENTRY AND EXIT KEYLESS ENTRY 7 KEYLESS ACCESS WITH PUSH BUTTON START . 8 INSTRUMENT PANEL 10 GETTING COMFORTABLE SEATING . 12 TILT AND TELESCOPIC STEERING COLUMN . 14 POWER EXTERIOR MIRRORS 14 REAR VIEW MIRROR . 15 POWER WINDOWS 16 POWER MOONROOF 16 CLIMATE CONTROL 17 ACCESSORY CONNECTIONS 20 CONTROLS INSTRUMENT PANEL SWITCHES (LOWER LEFT) 21 AUDIO CONTROLS . 21 ADAPTIVE CRUISE CONTROL . 22 I/SET SWITCH . 22 INFO SWITCH . 23 LIGHT CONTROLS . 23 TURN SIGNALS . 24 WINDSHIELD WIPERS 25 REAR WINDOW WIPER . 25 OVERHEAD CONSOLE 26 GAUGES AND WARNING LIGHTS COMBINATION METER . 27 WARNING AND INDICATOR LIGHTS 27 OPERATING THE VEHICLE PUSH-BUTTON IGNITION SWITCH . 28 STARTING THE VEHICLE 28 DRIVING THE VEHICLE . 29 X-MODE® 33 SI-DRIVE 34 ELECTRONIC PARKING BRAKE (EPB) . 34 TURNING OFF THE VEHICLE . 35 REFUELING AND RECHARGING CHARGING THE HIGH-VOLTAGE BATTERY . 36 CHARGING . 37 REFUELING THE GASOLINE ENGINE 39 TABLE OF CONTENTS PASSENGER/CARGO AREAS FOLDING THE REAR SEATS . 41 CHILD SAFETY LOCKS . 41 LATCH/ANCHOR 42 REAR SEAT REMINDER . 43 CARGO COVER . 43 TOOL KIT 44 FLAT TIRE REPAIR KIT 44 ENGINE COMPARTMENT HOOD PROP 45 2.0L Engine . 46 ADDITIONAL SPECIFICATIONS NEW VEHICLE BREAK-IN 47 ENGINE OIL 47 ENGINE OIL CAPACITY . 47 ROOF RAIL CAPACITY . 47 TRAILER TOWING CAPACITY 48 TIRE PRESSURE MONITORING SYSTEM (TPMS) . 49 STARLINK OVERVIEW OVERVIEW OF YOUR MULTIMEDIA SYSTEM . 50 BUTTONS 50 TOUCHSCREEN . 52 STEERING WHEEL CONTROLS. 53 VOICE RECOGNITION 54 STARLINK HOME HOME SCREEN ICONS . 56 REARRANGING ICONS . 56 ADDING SHORTCUTS 57 DRIVER PROFILE CREATING A DRIVER PROFILE . 58 MULTIMEDIA RADIO . 60 MEDIA . 61 PHONE PAIRING A PHONE . 62 MAKING A CALL . 62 RECEIVING A CALL 63 TEXT MESSAGES 64 APPS SUBARU STARLINK® IN-VEHICLE APPS 65 SUBARU STARLINK® MOBILE APP . 67 MYSUBARU 69 MAPS (if equipped) MAPS OVERVIEW 70 CREATING HOME AND WORK PROFILES 70 STARLINK SAFETY AND SECURITY SAFETY AND SECURITY OVERVIEW . 71 ENROLLMENT 72 MYSUBARU INTEGRATION 73 SUBARU STARLINK® WI-FI HOTSPOT 73 SETTINGS AND UPDATES SETTINGS AND UPDATES OVERVIEW . 74 SOUND 75 PHONE 75 MAPS/NAVIGATION 76 CLOCK 77 EYESIGHT EYESIGHT® OVERVIEW . 80 OPERATION 80 FUNCTIONS 81 STEERING WHEEL CONTROLS 86 LANE DEPARTURE WARNING AND PRE-COLLISION BRAKING SYSTEM OFF SWITCHES 87 DRIVER ASSIST TECHNOLOGIES REAR-VISION CAMERA . 88 BLIND-SPOT DETECTION (BSD)/ REAR CROSS-TRAFFIC ALERT (RCTA) 88 HIGH BEAM ASSIST (HBA) 89 STEERING RESPONSIVE HEADLIGHTS (SRH) 89 REVERSE AUTOMATIC BRAKING (RAB) . 90 TABLE OF CONTENTS 2 CARE AND LIMITATIONS STEREO CAMERA PRECAUTIONS 91 WINDSHIELD GLASS AND DASHBOARD . 91 FRONT VIEW CROSSTREK HYBRID 92 EYESIGHT DISCLAIMER EYESIGHT® DISCLAIMER . 93 HOW TO APPENDIX HOW TO OVERVIEW 94 BLUETOOTH® PAIRING . 94 ANDROID AUTO™ 102 APPLE CARPLAY® 104 WI-FI . 106 MAPS 108 FIRMWARE AND SOFTWARE UPDATES . 116 INDEX . 117 TABLE OF CONTENTS 3 WELCOME Congratulations on choosing a Subaru Crosstrek Hybrid and welcome to the Subaru family! Subaru is more than a car company™. We are committed to making the world a better place, and the Subaru Love Promise is our vision to show love and respect to all people at every interaction with Subaru. We believe in building lifelong relationships with our customers, earning your trust and exceeding your expectations by providing customer service with integrity and compassion. This Getting Started Guide will introduce you to your new Subaru Crosstrek Hybrid by providing information on the basic operation and key features of your Subaru as well as the STARLINK ® and EyeSight ® systems in your vehicle. IMPORTANT SAFETY INFORMATION The Getting Started Guide is not intended as a substitute for the Owner’s Manuals. We strongly encourage you to review the vehicle, STARLINK®, and EyeSight® Owner’s Manuals to ensure complete understanding. OWNER’S RESOURCES If you’re having difficulty using any of the functions outlined in this guide, or to learn more, you can get more information from the following sources: Your Subaru Owner’s Manuals: Located in the glovebox Online Subaru Owner’s Resources: www.subaru.com/owners Subaru Customer Support: www.subaru.com/customer-support 1-800-782-2783 (1-800-SUBARU3 ) PURPOSE OF THIS GUIDE 4 IN CASE OF EMERGENCY SUBARU STARLINK® Safety and Security (subscription required) SOS Emergency: Press the red “SOS” button on the overhead console in the event of an emergency to speak with a SUBARU STARLINK® Customer Care Advisor. Enhanced Roadside Assistance: Press the blue “i” button on the overhead console or select the “Roadside Assistance” option in the “MySubaru” menu on the multimedia system. For more information, please refer to “Safety and Security Overview” on page 71 or the SUBARU STARLINK® Safety and Security Owner’s Manual. Subaru Roadside Assistance Subaru Roadside Assistance: 1-800-261-2155 Subaru Roadside Assistance is free and standard on your Subaru; there are no forms to complete. This service is available anytime during the 3-year/36,000-mile Subaru Limited Warranty, whichever comes first. See your retailer for details and refer to the Roadside Assistance guide in the owner’s information kit for the details on this coverage. A Subaru Roadside Assistance decal has been affixed to the driver’s door window. Roadside assistance helps with: • Towing to the nearest authorized Subaru retailer if you cannot safely drive your Subaru • Jump-start if your battery is dead • Gasoline delivery if you run out of gas • Flat tire change to install your spare • Emergency lockout service • National Subaru retailer locator service, with phone numbers and location of the nearest retailer anywhere in the U.S. or Canada NOTE: Specifically excluded from Subaru Roadside Assistance coverage are service requests or claims resulting from: accidents, vandalism, acts of God, violation of any laws, or vehicle modifications not recommended by the manufacturer. SOS and Roadside Assistance Buttons PURPOSE OF THIS GUIDE 5 TOWING YOUR ALL-WHEEL DRIVE SUBARU Since Subaru Symmetrical All-Wheel Drive distributes power to all four wheels, improper towing may damage your AWD system. The best way to tow your Crosstrek Hybrid is with a flatbed truck by your Subaru retailer or a commercial towing service. PURPOSE OF THIS GUIDE 6 KEYLESS ENTRY 1 Lock/Arm • Press the lock/arm button to lock the doors and rear gate and to activate the security alarm. A chirp sounds and the hazard warning lights flash once. • If any of the doors or the rear gate are not fully closed, five rapid chirps sound and the hazard warning lights will flash to alert you. • Press the lock/arm button three times to activate the vehicle finder function. If you are within 30 feet of your Subaru, the horn sounds once, and the hazard warning lights flash three times. 2 Unlock/Disarm • Press the unlock/disarm button once to unlock the driver’s door. To unlock all the doors and the rear gate, briefly press the button twice. Two chirps sound and the hazard warning lights flash twice. • The interior lights will illuminate when you press the unlock/disarm button if they are set to the “DOOR” position on the overhead console. 3 A/C • Press and hold the A/C button to operate the remote climate control system at a predetermined temperature. To cancel operation, press the A/C button twice or unlock and open any door. 4 Panic Alarm • Press the panic alarm button to sound the horn and flash the hazard warning lights. • Press any button on the access key fob or transmitter to deactivate the panic alarm. Automatic Door Locking/Unlocking This feature allows you to set when your Subaru automatically locks or unlocks the doors through the Combination Meter Display (use the i/Set Switch to navigate to “Vehicle Setting”) or through the STARLINK® Touchscreen (select “Settings” then “Vehicle”). The available settings are listed in the table below. AVAILABLE SETTINGS AUTO DOOR LOCK Vehicle Speed (12 mph) Shift into or out of PARK OFF AUTO DOOR UNLOCK Shift into or out of PARK Ignition OFF Driver’s Door Open OFF Access Key Fob ENTRY AND EXIT 7 KEYLESS ACCESS WITH PUSH BUTTON START The Keyless Access with Push-Button Start system features touch-activated door locking or unlocking and push-button start functions without the key ever leaving your pocket or purse. You can customize the touch-activated door locking or unlocking settings using the i/Set switch to navigate to “Vehicle Setting” then “Keyless Entry System” in the Combination Meter Display or through the STARLINK® Touchscreen by selecting “Settings” then “Vehicle”. Unlocking Using Door Handles Grip the driver’s door handle to unlock the driver’s door (or all doors depending on the setting). Grip the front passenger’s door handle to unlock all doors and the rear gate. Two chirps sound and the hazard warning lights flash twice. Locking Using Door Handles Close all the doors and the rear gate and touch the door lock sensor (two lines) on either front door handle. All doors and the rear gate lock. One chirp sounds and the hazard warning lights flash once. Door Unlock Sensor Door Lock Sensor ENTRY AND EXIT 8 Unlocking Using the Rear Gate Press the rear gate opener button to unlock and open the rear gate (or also unlock all doors depending on the setting). Two chirps sound and the hazard warning lights flash twice. Locking Using the Rear Gate Close all the doors and the rear gate and press the rear lock button. All doors and the rear gate lock. One chirp sounds and the hazard warning lights flash once. Rear Gate Opener Button Rear Lock Button ENTRY AND EXIT 9 1 Power Windows (p. 16) 2 Power Exterior Mirrors (p. 14) 3 Instrument Panel Switches (p. 21) 4 I/Set Switch (p. 22) 5 Audio Controls (p. 21) 6 Light Controls (p. 23) 7 Combination Meter (p. 27) INSTRUMENT PANEL 10 8 Adaptive Cruise Control (p. 22) 9 Multi-Function Display (MFD) (p. 23) 10 Windshield Wipers (p. 25) 11 STARLINK® Multimedia Touchscreen (p. 50) 12 Climate Controls (p. 17) 13 CVT Selector (p. 29) INSTRUMENT PANEL 11 SEATING Power Driver’s Seat 1 Seat Position: Moving the switch forward or backward will adjust the seat in that direction. Pulling up or pushing down on the back of the switch will adjust the seat height up or down. 2 Recline Seatback: Moving the top of the switch forward or backward will adjust the angle of the seatback. Manual Passenger’s Seat 1 Forward/Backward: Pull the lever below the seat up and slide the seat forward or backward. Release the lever and make sure the seat is locked into place. 2 Recline Seatback: Pull the reclining lever up to adjust the seatback to the desired position. Release the lever and make sure the seat is locked into place. Power Seat Controls Manual Seat Levers GETTING COMFORTABLE 12 Head Restraint Adjustment Pull the head restraint up to raise it. To lower the head restraint, push it down while pressing the release button on the top of the seatback. Each head restraint should be adjusted so that the center of the head restraint is closest to the top of the occupant’s ears. The angle of the front head restraints can be adjusted by tilting them forward. You will hear a click when the restraint locks in place. Pulling the head restraint as far forward as it will go allows it to return to the fully upright position. Seatbelt Adjuster To keep yourself comfortable and safe, always position the seatbelt adjuster so the shoulder belt passes over the middle of your shoulder without touching your neck. Pull the tab out and slide the adjuster up or down to set the position. Release the tab and make sure the adjuster is locked in place. Release Button and Head Restraint Adjustment Seatbelt Adjustment Tab GETTING COMFORTABLE 13 TILT AND TELESCOPIC STEERING COLUMN You can adjust both the height and lengthwise position of the steering wheel. Pull the lever on the side of the steering column down firmly to unlock, then adjust the position of the steering wheel. Push the lever firmly back up to lock the steering column in place. POWER EXTERIOR MIRRORS The power mirror knob works with the ignition in the “ON” or “ACC” position. Turn the knob to “L” (left side) or “R” (right side) to select a mirror. Push the knob in the direction you want to move the mirror. Turn the knob back to the center position when finished. Steering Column Unlock Power Mirror Knob GETTING COMFORTABLE 14 REAR VIEW MIRROR Auto-dimming Mirror (if equipped) The auto-dimming function senses distracting glare during nighttime driving and automatically dims to eliminate the glare and preserve your vision. Press the switch to turn auto-dimming on or off. A green LED indicator on the switch illuminates when the function is on. HomeLink® 5 Accessory Mirror (if equipped) The HomeLink® 5 accessory mirror provides three buttons to replace devices such as garage door openers, gate openers, entry door locks, security systems, and home lighting. The Owner’s Manual provides programming instructions, and www.subaru.com/homelink has a helpful “how to” video. NOTE: HomeLink® 5 may not be compatible with some older door openers or additional equipment may be required. GETTING COMFORTABLE 15 POWER WINDOWS To open or close a window, partially press down or pull up and hold the corresponding switch. The front windows have a one-touch auto up/down function. Fully press down or pull up and release to automatically open or close a one-touch window. POWER MOONROOF (if equipped) With the ignition in the “ON” position, you can tilt and slide the moonroof. Tilting the Moonroof 1 Opening: Press, briefly hold, and release to automatically tilt the moonroof. 2 Closing: Press and hold the switch to lower the moonroof. Sliding the Moonroof 3 Opening: Press, briefly hold, and release the switch to open the moonroof. To pause the moonroof halfway, press either side of the switch. 4 Closing: Press, briefly hold, and release the switch to close the moonroof. To pause the moonroof halfway, press either side of the switch. Power Window Switches Power Moonroof Switches GETTING COMFORTABLE 16 CLIMATE CONTROL Automatic Climate Control Set your desired temperature and let the system automatically make the adjustments for you. At any time, you can manually take control of the climate settings. Operation in Automatic Mode 1 Automatic Control Button: This system automatically controls all of the climate system except defogging. Press “AUTO” to activate. Press “OFF” to turn off the system. 2 Temperature Control Dial: Turn the dial clockwise to increase the temperature or counterclockwise to decrease the temperature. The temperature will appear on the Multi-Function Display (MFD). When using automatic mode, the fan speed, airflow distribution, air-inlet control and air conditioning compressor are controlled automatically. To activate: 1. Press the “AUTO” button. The “FULL AUTO” indicator light illuminates on the Multi-Function Display (MDF). 2. Set the preferred temperature using the temperature control dial. If you operate any of the buttons other than “ON/OFF”, rear window defogger, or the temperature control dial, the “FULL” indicator light will turn off. The “AUTO” light will remain illuminated. You can then manually control the system as desired. Press the “AUTO” button to change back to “FULL AUTO” mode. Operation in Manual Mode 3 Air Conditioner Button: Press this button to activate or deactivate the air conditioning. GETTING COMFORTABLE 17 4 MAX A/C Button: Press this button for quickest cooling. 5 Airflow Mode Selection Dial: Turn the dial to select the desired airflow mode. The selected mode – ventilation, ventilation 2, bi-level, feet, or feet-defrost – is shown on the display. ICON MODE FUNCTION Ventilation Instrument panel outlets Ventilation 2 Instrument panel outlets and less foot outlets than bi-level Bi-Level Instrument panel outlets and foot outlets Feet Foot outlets, both side outlets of the instrument panel and some through windshield defroster outlets Feet-Defrost Windshield defroster outlets, foot outlets and both side outlets of the instrument panel Defrost Windshield defroster outlets and both side outlets of the instrument panel NOTE: The defroster button is used to activate the defrost airflow mode. 6 Fan Speed Control Dial: Turn the fan speed control dial to increase or decrease fan speed. 7 Recirculated/Outside Air Button: Press this button to prevent outside air from entering your Subaru. Press the button again to allow outside air into your Subaru. NOTE: To prevent windshield fogging, do not remain in the recirculated mode for an extended period of time. 8 Defroster Button: Press this button to defrost or dehumidify the windshield and front door windows. NOTE: When the defrost mode is selected, the air conditioning compressor operates to defrost the windshield more quickly. However, the indicator on the air conditioner button may not illuminate. GETTING COMFORTABLE 18 9 Rear Window Defogger Button: Press this button to turn on the rear window defogger. The outside mirror defogger and windshield wiper deicer will also activate. It will automatically turn off after about 15 minutes. If the window clears before then, press the button again to turn the defogger off. You can customize this function for continuous operation through the Combination Meter Display (CMD) or the STARLINK® Touchscreen by selecting “Settings” then “Vehicle”. Remote Climate Control System Pressing and holding the A/C button operates the remote climate control system at a predetermined temperature. The system automatically deactivates after about 10 minutes. The system operates when the ignition is in “OFF”, the select lever is in “P”, and all doors and the engine hood are closed. To cancel operation, press the A/C button twice or unlock and open a door. Heated Seats The heated seat switches are located between the driver and passenger seats. There is a separate switch for the driver and passenger. Press the “HI” button for more rapid heating or press the “LO” button for normal heating. Return the switch to the center position to turn off the heated seat. Heated Steering Wheel (if equipped) To activate, pull the heated steering wheel switch with the ignition in “ON” or “ACC”. The indicator light on the switch will illuminate. To deactivate, pull the switch again. The heater will stay on for approximately 30 minutes. A/C Button Heated Seat Switches GETTING COMFORTABLE 19 Remote Climate Control Most features of the climate control system can be operated remotely through MySubaru.com or the MySubaru App (subscription required). Please refer to your SUBARU STARLINK® Owner’s Manual for a list of required vehicle conditions for this feature. ACCESSORY CONNECTIONS 1 Auxiliary Input Jack: The 3.5mm auxiliary input jack is located below the climate control dials. You can connect a portable music player to the auxiliary jack and hear the music stored on it through your Subaru’s speakers. Press the “Source” button located on the steering wheel or the “Media” button on the STARLINK® Touchscreen to select the auxiliary mode. For more information, please refer to page 61 or your SUBARU STARLINK® Owner’s Manual. 2 Dual USB Ports: The USB ports are located below the climate control dials and in the center console. You can connect a variety of USB-equipped devices to the front ports, such as portable music players or smartphones, to enjoy your favorite music through your Subaru’s speakers. All USB ports provide charging (5V, 2.1A) to devices. The ports inside the center console are for charging only. For more information, please refer to page 61 or your SUBARU STARLINK® Owner’s Manual. 3 Power Outlets: Power outlets (12V) are located below the climate control dials and in the center console. Electrical power is available for use with in-vehicle electrical appliances with a maximum power rating of 120W. These outlets cannot be used to connect to the SUBARU STARLINK® Multimedia System. For more information, please refer to your Owner’s Manual. Connection Ports GETTING COMFORTABLE 20 INSTRUMENT PANEL SWITCHES (LOWER LEFT) The switches in the lower left of the instrument panel allow you to control several convenient and important features. Knowing their location and function will improve your driving experience. 1 Steering Responsive Headlights OFF (p. 89) 2 Remote Battery Charging Timer (p. 38) 3 Fuel Filler Lid Release (p. 39) 4 Illumination Brightness (p. 24) 5 Vehicle Dynamics Control OFF (p. 33) 6 Blind Spot Detection/Rear Cross Traffic Alert OFF (p. 89) 7 Hill Holder For more information, please refer to your EyeSight® and vehicle Owner’s Manuals. AUDIO CONTROLS 1 Presets/Skip 2 Volume 3 Source 4 INFO 5 Call/Voice Recognition For more information about your audio system and controls, please refer to page 53 or the SUBARU STARLINK® Owner’s Manual. CONTROLS 21 ADAPTIVE CRUISE CONTROL 1 Adaptive Cruise Control On/Off 2 Lane Keep Assist 3 Increase Distance 4 Decrease Distance 5 Resume (RES)/Increase Speed and Set (SET)/Decrease Speed 6 SI-Drive For more information on SI-Drive, please refer to page 34 or your Owner’s Manual. For more information on Adaptive Cruise Control, please refer to page 86 or the EyeSight® Owner’s Manual. I/SET SWITCH The “i/Set” switch allows you to cycle through useful driving information in the Combination Meter Display such as fuel consumption, driving time, speed, and tire pressure. You can change the information displayed using the up and down arrows. When the Menu Entering Screen is displayed, pull and hold the “i/Set” switch to enter the Menu Screen for the ability to modify a number of vehicle settings. For more information, please refer to “Combination Meter Display” in your Subaru Owner’s Manual. CONTROLS 22 INFO SWITCH Press the INFO switch to cycle through useful information in the Multi-Function Display (MFD). Navigate to the guidance screen and hold the INFO switch to access the settings menu and adjust a number of MFD settings. For more information, please refer to “Multi-Function Display” in your Subaru Owner’s Manual. LIGHT CONTROLS 1 AUTO: Rotate the end of the lever to set your headlights to automatically turn on or off, depending on the level of light outside. NOTE: The sensitivity of the automatic headlights can be adjusted through the STARLINK® multimedia display. 2 Parking Lights: Rotate the end of the lever to turn on the instrument panel lights, parking lights, side marker lights, tail lights, and license plate lights. 3 Headlights: Rotate the end of the lever to turn on the headlights, instrument panel lights, parking lights, side marker lights, tail lights, and license plate lights. 4 High Beams: Push the lever forward to change from low beam to high beam. When set to the “AUTO” position, pushing the lever forward also activates the High Beam Assist (HBA) system. Pull the lever back to center to return to low beam. 5 Fog Lights: Rotate the dial to turn on the fog lights when the headlights are on low beams in the “ ” or “AUTO” position. CONTROLS 23 Illumination Brightness When the light controls are on (in the , , or “AUTO” position), and ambient light is low, rotating the illumination brightness dial on the instrument panel upward will make the instrument panel illumination brighter. When the dial is fully rotated upward (dots aligned), the instrument panel illumination stays at full brightness. Rotating the dial downward dims the instrument panel illumination. When the ambient light is bright, the illumination brightness is set to the maximum regardless of the position of the control dial. Daytime Running Lights The daytime running lights automatically turn on when the hybrid system is running, the parking brake is released, the select lever is out of the “P” position, and the light switch is set to Off, “AUTO”, or “ ”. Always turn on the headlights when it’s dark outside by rotating the dial to the “ ” or “AUTO” position. TURN SIGNALS Push fully up for the right turn signal and fully down for left turn signal. Your Subaru also has a one-touch lane changer feature: push slightly up and release to signal a right lane change or push slightly down and release to signal a left lane change. Illumination Brightness Dial CONTROLS 24 WINDSHIELD WIPERS To turn on the wipers, press the wiper control lever down one position for intermittent, two positions for low speed, or three positions for high speed. When the lever is in the intermittent position, rotate the dial to adjust the operating interval of the wipers. To turn the wipers off, return the lever to the “OFF” position. For a single wipe, move the lever up from the “OFF” position. Pull the lever toward you to wash the windshield. The washer will spray and the wipers will operate while you pull the lever. REAR WINDOW WIPER Rotate the end of the lever up one position for intermittent, or two positions for continuous operation. When the lever in is the intermittent position, the wiper operates at intervals corresponding with vehicle speed. When you move the select lever to the “R” position, the wiper will switch to continuous operation. It will return to intermittent when you move the select lever out of “R”. Rotate the dial up from the continuous operation position or down from the “OFF” position to spray washer fluid. The washer will spray until you release the dial, then return to the previous position and resume operation. CONTROLS 25 OVERHEAD CONSOLE 1 SOS Emergency Assistance: Press the red “SOS” button to connect with a SUBARU STARLINK® Customer Care Advisor (subscription required). Press and hold the button for about two seconds to cancel the call. For more information, please refer to page 71 or the SUBARU STARLINK® Safety and Security Owner’s Manual. 2 Enhanced Roadside Assistance: Press the blue “i” button to connect with a SUBARU STARLINK® Roadside Assistance Provider (subscription required). Press and hold the button for about two seconds to cancel the call. For more information, please refer to page 71 or the SUBARU STARLINK® Safety and Security Owner’s Manual. 3 Automatic Illumination: When the switch is in the “DOOR” position, the map lights illuminate when any door is opened, the doors are unlocked using the remote keyless entry system or keyless access function, or the ignition is turned from “ON” or “ACC” to “LOCK”/“OFF”. 4 Lane Departure Warning OFF Switch: Press and hold this switch for two seconds to turn off Lane Departure Warning and Lane Sway Warning. Press and hold the switch again for two seconds to turn the systems back on. For more information, please refer to page 87 or the EyeSight® Owner’s Manual. 5 Pre-Collision Braking System OFF Switch: Press and hold this switch for two seconds to turn off the Pre-Collision Braking System and Pre-Collision Throttle Management. Press and hold the switch again for two seconds to turn the systems back on. For more information, please refer to page 87 or the EyeSight® Owner’s Manual. 6 Map Lights: Press a map light to turn it on or off. 7 Power Moonroof Switch: Operate these switches to tilt and slide the moonroof. For more information, please refer to page 16 or your Owner’s Manual. CONTROLS 26 COMBINATION METER 1 Power Meter 2 Select Lever/Position Indicator 3 Combination Meter Display (CMD) 4 Driver Assist Indicator 5 Fuel Gauge 6 Trip Meter and Odometer 7 Speedometer WARNING AND INDICATOR LIGHTS Red lights indicate immediate attention is required. Some examples are: Seatbelt warning Door open Brake system Yellow lights indicate caution. Some examples are: Low fuel Engine oil level warning light Tire pressure warning light Green and blue lights are for information. Some examples are: Headlight indicator light Cold coolant temperature High beam indicator light GAUGES AND WARNING LIGHTS 27 PUSH-BUTTON IGNITION SWITCH Each time you press the ignition switch without depressing the brake pedal, the ignition position will change as follows: ACC, ON, OFF. ACC (Accessory): Provides power to the radio and accessory power outlets. Orange indicator illuminates. ON: All electrical systems are available. Orange indicator illuminates. OFF: Power off and indicator off. STARTING THE VEHICLE With Push-button Ignition To start the hybrid system: 1. Make sure the charge cable is disconnected. 2. Sit in the driver’s seat with the access key fob. 3. Make sure the select lever is in the “P” position. 4. Depress the brake pedal. 5. When the START/STOP button indicator turns green, briefly press and release the START/STOP button. 6. Check that the Hybrid “READY” indicator is illuminated in the Combination Meter. NOTE: Based on the high-voltage battery state of charge or other environmental conditions, the gasoline engine may not start. Hybrid READY Indicator The hybrid “READY” indicator light in the Combination Meter indicates the hybrid system has started and is ready for driving. You may not be able to hear any sound coming from the vehicle. Hybrid System Sounds You may hear a humming sound from the front of the vehicle when you move the select lever to the “R”, “D”, or “B” position, or the gasoline engine may start. OPERATING THE VEHICLE 28 DRIVING THE VEHICLE Select Lever Positions The Continuously Variable Transmission (CVT) is electronically controlled and provides two different driving modes: D Position and B Position. D Position (Drive) The “D” (Drive) position is for normal driving. The select lever position indicator in the Combination Meter Display shows “D” and the transmission automatically shifts into a suitable forward gear. The vehicle systems work together to provide a mix of performance, fuel efficiency, and high-voltage battery management. B Position (Brake) The “B” (Brake) position is designed for situations where additional engine or regenerative braking may be helpful, such as maintaining speeds when driving down slopes. It also assists in recharging the high-voltage battery by applying additional regenerative braking when the accelerator pedal has been released. Regenerative brakes slow the vehicle by using the kinetic energy from the moving wheels to generate electricity. This works together with the traditional mechanical brakes to slow the vehicle. Pedestrian Alert System When driving with the gasoline engine stopped, the vehicle makes a sound to warn nearby people of the vehicle’s movement. This sound changes with the driving speed and is continuous when the vehicle is reversing. CVT Select Lever OPERATING THE VEHICLE 29 Hybrid System Modes You can select the operating mode of the hybrid system using the Hybrid Mode switch on the center console. Each mode is designed to allow you to manage the high-voltage battery state of charge based on varying driving conditions. Normal Mode (Default) This is the default mode and is best for local driving. In Normal Mode, the vehicle automatically changes between EV (electric motor only) and HEV (electric motor and gasoline engine) driving, depending on conditions. As Normal Mode is used, high-voltage battery charge gradually depletes. Hybrid Battery Save Mode (Press Once) This mode is best used for highway driving. Save Mode maintains the charge level of the high-voltage battery. Press the Hybrid Mode switch once while in either Normal Mode or Charge Mode. The Save Mode indicator (SAVE) in the Combination Meter Display (CMD) illuminates and the Driver Assist indicator at the top of the combination meter flashes green. Press the switch again to cancel. Hybrid Battery Charge Mode (Press and Hold) Charge Mode uses the gasoline engine to charge the high-voltage battery. Charge Mode is designed for situations where plug-in charging is not available for a long time and continued EV driving is desired. Press and hold the Hybrid Mode switch until the Charge Mode indicator (CHG) in the Combination Meter Display (CMD) starts to blink, then release it. The indicator illuminates once the switch to Charge Mode is complete. The Driver Assist indicator at the top of the combination meter will flash light blue. Hybrid Mode Switch OPERATING THE VEHICLE 30 Energy Flow Display Press the “INFO” button on the steering wheel to select the energy flow screen in the Multi-Function Display (MFD). NOTE: There are many possible screens. Not all are shown. 1 Gasoline Engine 2 Electric Motor 3 High-Voltage Battery 4 Remaining High-Voltage Battery EV Driving Mode Displays when the vehicle is driving in electric vehicle mode and powered by the high-voltage battery. HEV Driving Mode Displays when the vehicle is driving in hybrid electric mode and powered by the gasoline engine and the high-voltage battery. Regenerative Charging Mode Displays when kinetic energy is converted to electric energy. This happens when braking, coasting, or when the select lever is in the “B” position. OPERATING THE VEHICLE 31 Power Meter The indication of the power meter will change depending on the operation of the accelerator pedal. It shows the energy output conditions during driving and the regeneration energy status. CHARGE Energy is being recovered by the high-voltage battery through regenerative charging. ECO Most range on the high-voltage battery; most environmentally friendly; gasoline engine may start with full throttle. POWER Extra power needed; gasoline engine may start. High-Voltage Battery Gauges These gauges show the remaining power in the high-voltage battery. NOTE: The remaining power of the high-voltage battery decreases, or increases, depending on the driving conditions or other power consumption of the vehicle. Combination Meter Display (CMD) Multi-Function Display (MFD) OPERATING THE VEHICLE 32 Vehicle Range Use the “i/SET” switch on the steering wheel to cycle the Combination Meter Display (CMD) to this screen. 1 EV driving range on remaining high-voltage battery 2 Gasoline engine driving range on remaining fuel X-MODE® X-MODE® is the integrated control system of the engine, All Wheel Drive, and Vehicle Dynamics Control (VDC) systems for driving with bad road conditions. Using X-MODE®, you can drive more comfortably even in slippery road conditions, such as mud or snow, including uphill and downhill. You can activate the system when the vehicle speed is less than 12 mph. If the vehicle speed reaches 25 mph, the X-MODE® system is canceled and can be reactivated once the once the vehicle speed is lower. To activate the X-MODE® system, press the X-MODE® switch. While the system is active, the X-MODE® indicator appears, and the Multi-Function Display shows steering direction, vehicle angle, and power distribution. To deactivate X-MODE® press the X-MODE® switch again. In certain situations, such as navigating a vehicle stuck in mud or snow, it may be helpful to allow more wheel spin by turning off the VDC system. To turn off the VDC system, push the Vehicle Dynamics Control OFF switch located in the lower left console. Push the Vehicle Dynamics Control OFF switch again to reactivate the VDC system. MFD X-MODE Display X-MODE Switch OPERATING THE VEHICLE 33 Hill Descent Control (HDC) This function helps maintain a constant vehicle speed when driving down steep hills or declines. HDC is automatically engaged with X-MODE® and functions with the select lever in the “D” or “R” position. SI-DRIVE Subaru Intelligent Drive (SI-Drive) has 2 modes: Intelligent (I) and Sport (S). Each mode is designed for different types of driving: Intelligent: The Intelligent (I) mode provides well balanced performance with greater fuel efficiency and smooth driveability without stress. Power delivery is moderate during acceleration for maximum fuel efficiency. Sport: The Sport (S) mode provides the engine power desired by those who want to make the driving experience their own personal adventure. ELECTRONIC PARKING BRAKE (EPB) To apply the parking brake, depress the brake pedal and pull the parking brake switch up. The indicator light on the parking brake switch will illuminate and “PARK” will appear in the Combination Meter. To release the parking brake manually, depress the brake pedal and push the parking brake switch down. To automatically release the parking brake, gently press the accelerator pedal with the select lever in the “D” or “R” position. NOTE: Automatic parking brake release will not work unless all the doors are closed and your seatbelt is fastened. SI-Drive Switches OPERATING THE VEHICLE 34 TURNING OFF THE VEHICLE With Push-button Ignition To stop the hybrid system: 1. Stop your Subaru completely. 2. Move the select lever to the “P” position. 3. Press the ignition switch. Make sure the hybrid “READY” indicator light is off before you exit the vehicle. The hybrid system will stop, and the power will be turned off. NOTE: The front windows will remain active for about 40 seconds and the SUBARU STARLINK® Multimedia System will remain on for about three minutes or until a door is opened, whichever occurs first. Automatic Shut Down The Automatic Shut Down safety system provides visual and audible warnings if the vehicle has not been properly turned off. The vehicle completely turns off after about 10 minutes when the following conditions are met: • The hybrid “READY” indicator light is illuminated. • The vehicle is stopped with the select lever in the “P” position. • The driver’s seatbelt is not fastened. • Opening of the driver’s door was detected. NOTE: If any of these conditions change during the 10-minute period, auto shut-off will be deactivated and the hybrid system will not automatically shut off. OPERATING THE VEHICLE 35 CHARGING THE HIGH-VOLTAGE BATTERY Opening the Charge Port Door The Charge Port Door is locked and unlocked with the keyless access system. Simply carry the Access Key Fob with you and push the Charge Port Door to automatically unlock and open. The buttons on the Access Key Fob can also be used to lock and unlock the Charge Port Door. Charging Port 1 Charge port 2 Charging indicator 3 Charge cable connector lock switch Charging Cable 1 Charging connector 2 Latch release button 3 Charging connector cap 4 Plug 5 Plug cord 6 Charging Circuit Interrupting Device 7 Power indicator 8 Charging indicator 9 Error warning indicator REFUELING AND RECHARGING 36 CHARGING Connecting the Charger To connect the charger: 1. Insert the charge cable into the outlet of the external power source. Check that the power indicator on the Charging Circuit Interrupting Device is illuminated. NOTE: To reduce the load on the outlet and plug, use a string or something similar to hang the Charging Circuit Interrupting Device on a hook or other object. 2. Open the charge port door. 3. Remove the charging connector cap and secure it to the cable. 4. Insert the charging connector into the charge port by aligning the guide position on the bottom of the charging connector and pushing straight in until you hear a click. 5. Make sure the charging indicator is illuminated. It will turn off when charging is complete. To lock the charging connector, press the charge cable connector lock switch while carrying the Access Key Fob. You can also set the connector to auto lock or auto lock/unlock through the Multi-Function Display (MFD). While Charging The Driver Assist indicator at the top of the combination meter will slowly blink (blue) while charging. Pressing the ignition switch to “ON” during charging will display the energy flow screen in the Multi-Function Display (MFD). The remaining charge time and current state of charge will display. Charging Connector and Lock Switch REFUELING AND RECHARGING 37 Disconnecting the Charger To disconnect the charger: 1. If you have locked the charging connector, press the charge cable connector lock switch while carrying the Access Key Fob. 2. Depress the latch release button while pulling the charging connector toward you. 3. Attach the charging connector cap. 4. Close the charge port door. 5. Remove the plug from the outlet. For more information, please refer to your Owner’s Manual. Remote Battery Charging Timer Pressing the button on the instrument panel will let you adjust charging settings and schedules. You can schedule high-voltage battery charging using the Multi-Function Display (MFD). For example, you can set charging to be completed by a certain departure time or to be done at the same time on certain days. For more information, please refer to your Owner’s Manual. REFUELING AND RECHARGING 38 REFUELING THE GASOLINE ENGINE To refuel the gasoline engine, stop the vehicle and make sure the ignition is in the “OFF” position. To open the fuel filler lid, press the fuel filler lid release switch on the instrument panel. The fuel filler lid is located toward the rear of the passenger side. Once the release switch is pressed, a “Preparing to open” message appears in the Combination Meter Display (CMD), followed by a “Ready to refuel” message. The fuel filler lid will open several seconds after the release switch is pressed. While refueling, place the fuel filler cap on the cap holder inside the lid. After refueling, put the cap back on and turn it clockwise until you hear a clicking noise. Be certain not to catch the tether under the cap while tightening. To close the lid, press it until you hear it latch. NOTE: • Do not charge the vehicle while refueling the gasoline engine. • If the fuel filler cap is not tightened until it clicks or if the tether is caught under the cap, the Check Engine warning light may illuminate. Fuel Filler Lid Release Fuel Filler Lid and Cap REFUELING AND RECHARGING 39 Fuel Use regular unleaded gasoline with an octane rating of 87 AKI or higher. Do not use fuels with more than 15% ethanol. For more information, please refer to your Owner’s Manual. FUEL CAPACITY Capacity Full Fuel Tank 13.2 US gallons Low Fuel Warning Light 2 US gallons REFUELING AND RECHARGING 40 FOLDING THE REAR SEATS First, lower the headrests. Then, pull up on the release knob until you can see the red at the bottom of the knob and fold down the seats. To return the seatback to its original position, raise the seatback until it locks into place. You will no longer be able to see the red at the bottom of the knob when the seat is locked. NOTE: Make sure the high-voltage battery cooling vent on the passenger side is not blocked. CHILD SAFETY LOCKS The child safety locks are located on the inside edges of the rear doors. In the locked position, the rear doors can only be opened from the outside. Seat Release Knob PASSENGER/CARGO AREAS 41 LATCH/ANCHOR Your Subaru is equipped with Lower Anchors and Tethers for Children (LATCH). For maximum safety, first carefully read the LATCH system instructions from the device manufacturer, as well as the installation instructions in your Owner’s Manual, to properly install the LATCH compatible restraint system. Use the appropriate seatbelts or anchorages provided in your Subaru. Children age 12 and under must properly occupy the rear seat at all times. PASSENGER/CARGO AREAS 42 REAR SEAT REMINDER The Rear Seat Reminder system assists you in preventing a child or pet from being left in your Subaru. The system monitors the opening and closing of the rear side door. It does not physically sense the presence of a child or pet. The system turns on if your Subaru is started within 30 minutes of a rear side door opening or closing. It also turns on if a rear side door is opened and closed when your Subaru is running and stationary. The system remains on if your Subaru is turned off and back on again within 30 minutes and the rear side doors remained closed. When you turn your Subaru off, the system warns you audibly and with a “Reminder, Look in Rear Seat” message in the Combination Meter Display (CMD). The system operates only one time with each ignition cycle and opening and closing of a rear side door. You can turn the Rear Seat Reminder off in the Combination Meter Display (CMD). CARGO COVER Use the detachable cargo cover to protect contents in the cargo area from direct sunlight. Insert both ends of the cover into the guides. Pull the cover out to remove it. Fold the cover and store it under the floor of the cargo area when not in use. Do not store anything other than the cargo cover in this area. Cargo Cover and Storage Area PASSENGER/CARGO AREAS 43 TOOL KIT A towing hook and screwdriver are stored under the floor of the rear cargo area. 1 Towing hook (eye bolt) 2 Screwdriver For more information, please refer to the “In Case of Emergency” chapter in your Owner’s Manual. FLAT TIRE REPAIR KIT Your vehicle has a flat tire repair kit located in the rear cargo area; it does not have a spare tire. If you require additional roadside assistance, contact SUBARU STARLINK® Enhanced Roadside Assistance or Subaru Roadside Assistance (see page 5). 1 Sealant bottle 2 Air compressor For repair kit instructions and more information, please refer to the “In Case of Emergency” chapter in your Owner’s Manual. PASSENGER/CARGO AREAS 44 HOOD PROP The hood prop is located in the left front of the engine compartment. Unfold it and insert the end into the slot marked with an arrow. ENGINE COMPARTMENT 45 2.0L Engine WARNING: Do not touch orange colored or labeled items. 1 Brake Fluid Reservoir 2 Main Fuse Box 3 12V Battery 4 Windshield Washer Tank 5 Engine Oil Filler Cap 6 Engine Oil Filter 7 Engine Coolant Reservoir 8 Engine Oil Dipstick 9 Air Cleaner Element Please refer to the Warranty and Maintenance Booklet for recommended replacement intervals. ENGINE COMPARTMENT 46 NEW VEHICLE BREAK-IN The performance and long life of your Subaru are dependent on how you handle and care for your Subaru while it is new. Follow these instructions during the first 1,000 miles: • Do not race the engine. • Do not drive at one consistent engine or vehicle speed, either fast or slow. • Avoid starting suddenly and rapid acceleration, except in an emergency. • Avoid hard braking, except in an emergency. ENGINE OIL Use 0W-20 synthetic, with one of the following specifications: • API classification SN or SN PLUS with the words “RESOURCE CONSERVING”. • ILSAC GF-5, which can be identified with the ILSAC certification mark (Starburst mark). ENGINE OIL CAPACITY 4.4 US quarts (during oil and filter change). When the level is at the “low” mark, add approximately 1 quart of engine oil in through the filler cap to bring the oil level to the “full” mark. For filler cap location, see the engine compartment on page 46. 1 Full Level 2 Low Level ROOF RAIL CAPACITY CROSS BARS DYNAMIC ROOF RAILS DYNAMIC ROOF RAIL STATIC 150 Pounds 176 Pounds 700 Pounds For more information, please refer to your Owner’s Manual. ADDITIONAL SPECIFICATIONS 47 TRAILER TOWING CAPACITY Maximum total trailer weight* Maximum tongue weight* 1,000 pounds 100 pounds *Towing a trailer with brakes. NOTE: • For models equipped with the BSD (Blind Spot Detection) and RCTA (Rear Cross Traffic Alert) driving support systems, when towing a trailer, it may be necessary to press the BSD/RCTA OFF switch to deactivate the system. The system may not operate as expected due to obstruction of the radar waves. For details about the BSD/RCTA OFF switch, refer to page 89 and/or your Owner’s Manual. • For models equipped with the RAB (Reverse Automatic Braking) driving support system, when towing a trailer, it may be necessary to press the RAB button to deactivate the system. The system may not operate as expected due to obstruction of the sonar waves. For details about the RAB button, refer to page 90 and/or your Owner’s Manual. Please refer to your Owner’s Manual for complete details, especially if you plan to use this vehicle for regular towing. ADDITIONAL SPECIFICATIONS 48 TIRE PRESSURE MONITORING SYSTEM (TPMS) Your Subaru has a Tire Pressure Monitoring System (TPMS). Individual tire pressure can be found in the Combination Meter Display. Use the “i/Set” switch to display the TPMS screen. Tire pressure specification is listed on the tire specification placard located on the driver’s side door pillar. TPMS Screen Tire Specification Placard ADDITIONAL SPECIFICATIONS 49 OVERVIEW OF YOUR MULTIMEDIA SYSTEM SUBARU STARLINK® Multimedia combines the radio along with the ability to connect your phone* through Bluetooth® to the multimedia system for making calls, sending text messages and listening to your favorite songs on your phone. * Compatible smartphone and application required. For applications to operate, latest version of each application required. Data provided by smartphone is displayed on the Touchscreen. Some state laws prohibit the operation of handheld electronic devices while operating a vehicle. Smartphone apps should only be launched when vehicle is safely parked. Your wireless carrier’s rates may apply. Various Systems Depending on your model and trim level there are several types of SUBARU STARLINK® Multimedia systems. Some of the functions described in this guide will vary by system. • 8.0-inch Multimedia Plus • 8.0-inch Multimedia Navigation BUTTONS Radio Functions 1 Power/Volume Control Press the power/volume control knob to mute or un-mute the audio. Rotate the knob left to decrease or right to increase the volume. 2 Radio Press the RADIO button to display the AM/FM/SXM screen. The different tuner modes can be selected by touching the source you want to hear. 3 Media Press the MEDIA button to display the media screen. Select the media source you want to hear. Connected media will display in white. 4 Tune Rotate the knob to change the radio station or select the next track/media file. Press and hold the knob to display the sound settings screen. 5 Seek Press the seek up or seek down button to seek the next or previous radio frequency. You can also use the seek up or down buttons to select different audio tracks from media sources. Press and hold to fast-forward or rewind. STARLINK OVERVIEW 50 CD Player Functions 6 Load Insert the disc into the loading slot. The CD will automatically be drawn in and begin playing the first track. 7 Eject Press the Eject button on the left side of the loading slot to remove the CD from the player. Other Functions 8 Home Displays the Home screen apps. The Home screen allows you to customize which apps appear and rearrange the icons in a personalized order. 9 Map (if equipped) Displays the map and navigation features available on the screen. 10 Apps Displays the installed apps that are available on your vehicle. Controlling the Volume Adjusting the Volume: Turn the VOLUME knob to adjust the volume. The volume stays at the level you set after an ignition cycle. Muting the Volume: You can mute the audio system by pressing the volume knob once, and un-mute the audio by pressing the knob again. It will un-mute automatically after an ignition cycle. Turning the System Off: To turn the audio system off, press and hold the volume knob for about three seconds. The system remains off after an ignition cycle. Press the volume knob again to turn the audio system back on. STARLINK OVERVIEW 51 TOUCHSCREEN Operations are performed by touching the screen directly with your finger. MOTION ACTION USE Touch Quickly touch and release once. Changing and selecting various settings Double Touch with one finger* Quickly touch and release twice with one finger. Enlarging the scale of the map screen Double Touch with two fingers* Quickly touch and release twice with two fingers. Reducing the scale of the map screen Drag** Touch and drag your finger on the screen to move the screen to the desired position. • Scrolling the lists • Scrolling the map screen* Swipe** Quickly move the screen by swiping with your finger. • Scrolling the lists • Scrolling the map screen* Pinch* Move your two fingers further apart (pinch-out) to zoom in on the map. Move your two fingers closer together (pinch-in) to zoom out on the map. Changing the scale of the map screen * 8-inch with Navi system only ** The operations may not be performed on all screens. STARLINK OVERVIEW 52 STEERING WHEEL CONTROLS 1 Presets/Skip: Press to toggle through your preset radio stations or change a track/media file. Press and hold to scan radio stations or fast-forward/rewind media files. 2 Volume: Push the switch up/down to increase/decrease volume. 3 Source: Press the source button to change the audio sources between radio modes and media modes. 4 INFO: Press to operate the Multi Function Display. 5 Call/Voice Recognition: Press to receive/end a call without taking your hands off the steering wheel. Press the talk button to start voice recognition. If connected to an iPhone, press and hold the talk button to initiate Siri. Starlink Audio Controls STARLINK OVERVIEW 53 VOICE RECOGNITION With SUBARU STARLINK®, simple voice commands can control features like navigation, entertainment, phone calls, and, on select models, climate control. A microphone is located in the overhead console; however, you do not need to speak directly into it to activate the voice command features. Visit www.subaru.com/engineering/starlink/multimedia.html for more information. Press the Voice Recognition button on the steering wheel to start the voice recognition system. Press and hold the button to cancel the system. For help with what features are available with voice recognition, press the “Help” button on the screen or press the voice recognition button and say “Help”. Tips The system may not recognize the voice command due to various types of interference. Some causes for voice command interference are: • The command is spoken too quickly or at a low or high volume. • The command is incorrect or unclear. • The window is open, the climate control system is set on high, or the ventilation is directed toward the microphone. • Passengers are talking while the command is spoken. In some cases, you may not be able to use voice commands if the system cannot properly recognize the command. For example, the command is incorrect or unclear. NOTE: The system is designed to recognize a variety of commands, but certain words, accents or speech patterns may be difficult for the system to recognize. Google Assistant: May not work with all devices or may not be compatible with the audio system. Siri Eyes Free: Press and hold the Voice Recognition Button when your phone is connected via bluetooth for Siri Eyes Free. STARLINK OVERVIEW 54 Common Commands Below are examples of common commands that can be used with the voice recognition system. Please refer to your SUBARU STARLINK® Owner’s Manual for a complete list. VOICE COMMAND FUNCTION EXAMPLE Dial [Number] Places a call to the phone number Dial 555-123-4567 Call [Name] [Phone Type] Places a call to the contact name and phone type of the contact from the phonebook Call John Doe mobile Navigate to [House Number, Street, City, State]1 Sets a destination to the address Navigate to 1234 Main Street, Lincoln, Washington Show Map1 Displays the map screen Show Map Where am I1 Displays current location on map Where am I Tune to [Frequency] (AM / FM) Switches to AM/FM and tunes to spoken frequency Tune to 99.5 FM Preset [Number] Switches to the preset channel Preset 3 Satellite Channel [Name / Channel Number] Switches to satellite channel number Satellite Channel Prime Country 55 Set Fan Speed to [1-7] Sets the fan speed to the spoken fan speed Set fan speed to 4 Set Temperature to [Number] 2 Sets the temperature to the spoken temperature Set temperature to 70 Help Changes to help screen Help Phone Help Displays a list of voice commands related to controlling your phone Phone Help Media Help Displays a list of commands related to the media Media Help Radio Help Displays a list of commands related to the radio Radio Help Navigation Help1 Displays a list of voice commands related to navigation Navigation Help 1 8.0-inch Multimedia Navigation system only 2 When the A/C is off, the A/C setting will not change even if the voice command is accepted STARLINK OVERVIEW 55 HOME SCREEN ICONS Phone – Allows you to place and receive calls and text messages. Map – Allows you to enter a destination and have route guidance to get you where you are going. Settings – Allows you to change the settings to your personal choice for select systems inside the vehicle. Add Shortcut – Allows you to add icons for various functions to the home screen. Apps – Entertainment and convenience applications that can be used to enhance your driving experience. The apps included are: MySubaru, Pandora®, Travel Link®, Android Auto™, SUBARU STARLINK®, aha™, and Apple Car Play®. Media – Allows you to play CDs, USB/iPod music, or Bluetooth® audio by connecting to the device. Radio – Allows you to select a station to listen to as well as pause and playback live radio. REARRANGING ICONS You can rearrange the icons on the Home Screen when the Home Screen Shortcuts function is turned on. You can turn on the Home Screen Shortcuts function by selecting “Settings”, then the “General” tab. To rearrange icons on the Home Screen: 1. Select and hold the icon you want to move. 2. Drag the icon to the desired position and release. 3. To delete an icon, drag the icon to the bottom of the screen and release. Home Screen Icons STARLINK HOME 56 ADDING SHORTCUTS You can add shortcut icons for various functions to the Home Screen when the Home Screen Shortcut function is turned on. You can turn on the Home Screen Shortcuts function by selecting “Settings”, then the “General” tab. To add shortcut icons to the Home Screen, press the “Home” button. 1. Select “Add Shortcut”. 2. Select the desired function. 3. Select the desired shortcut function. 4. Check that the shortcut icon is displayed on the Home screen. STARLINK HOME 57 CREATING A DRIVER PROFILE Creating a Driver Profile provides many benefits beyond just pairing a phone. The profile records and remembers station presets, sound preferences, home and work address (if equipped with navigation), phone favorites, screen icons and placement, and the background wallpaper. To create a driver profile: 1. On the Home screen, select “Settings”. Then, in the General menu, select “Driver Profile”. 2. Select “Add New Profile”. 3. Select “Enter Name” to display the keyboard screen then type your name. Now select “Next” on this screen and the following screen. DRIVER PROFILE 58 4. Select a paired phone or pair a new phone (see page 94 and page 98 in the How To Appendix). Then select “Next”. 5. Enter a Home Address and Work Address (if equipped with navigation). Then select “Next”. 6. Select a Wallpaper then select “Next”. 7. Select “Finish”. Retrieving a Driver Profile The system automatically retrieves the profile once you are in your Subaru with the STARLINK® multimedia system on and your phone’s Bluetooth® active. You can also manually retrieve or change the profile by following these steps: 1. Press the “Home” button and then select “Settings”. 2. In the General menu, select “Driver Profile”. 3. Select the profile you want to use, and then select “Activate”. DRIVER PROFILE 59 RADIO AM/FM Radio Your Subaru is equipped standard with AM/FM radio, including HD Radio®. HD Radio® technology allows you to receive digital broadcasts (where available) in addition to analog broadcasts. Digital broadcasts provide free, crystal clear audio with no static or distortion. Visit www.hdradio.com for more information and a guide to available radio stations and programming. Satellite Radio A SiriusXM® Satellite Radio is a tuner designed exclusively to receive broadcasts provided under a separate subscription. After a free trial period, a subscription is necessary to continue service. For more information or to subscribe, visit www.siriusxm.com. MULTIMEDIA 60 Presets You can preset 18 stations. Presets can be set for SiriusXM®, FM, or AM stations, allowing you to switch among the three with the press of a single button. To preset a radio station: 1. Tune to the desired channel. 2. Press and hold the desired preset station button at the bottom of the screen. MEDIA Bluetooth® Your Subaru has Bluetooth® hands-free technology to manage your phone and audio systems. Bluetooth®-enabled mobile phones link directly through your Touchscreen automatically once connected. Bluetooth® Hands-free allows you to receive and initiate calls, or play music directly from your device while keeping it stowed for safety. For step-by-step instructions on how to pair a Bluetooth® device to the Touchscreen, please see page 94 for Android devices or page 98 for Apple devices. A QR code and link to more information on pairing a Bluetooth® device can also be found on page 62. CD The CD player holds a single disc. To access the CD menu, put a CD in the player or select the CD icon on the “Media” Screen. Depending on the CD format, the CD album art work may appear on the Touchscreen. USB / iPod You can plug in a USB memory storage device or iPod into the USB ports. This will bring up the media screen with controls. If using an iPod, make sure to use an Apple certified cable or MFi certified cable for proper operation. Aux Input The Aux jack is a port that allows input from an audio device such as MP3 players, portable music players, and iPods. To access the Aux menu, plug in the device to the Aux jack and the menu will appear, or select the Aux menu from the “Media” Screen. MULTIMEDIA 61 PAIRING A PHONE To begin using your Bluetooth® Hands-free device you must first pair your phone with the system. Phone pairing provides access to the contact list on your phone and allows you to use the voice recognition system to make and receive calls. The system can also read incoming text messages, as well as allowing you to reply to texts or send short messages. The system automatically reconnects to your Bluetooth® device and will remember your driver profile. For instructions on how to pair your phone to the Touchscreen, see page 94 for Android devices or page 98 for Apple devices. Visit https://www.subaru.com/owners/index.html for complete details on what is available by connecting a phone to the Touchscreen. MAKING A CALL Once your phone is paired, you can make a call through voice recognition by pressing the “Voice Recognition Switch” on the steering wheel. After pressing the “Voice Recognition Switch”, wait for the “Voice Guidance” screen to appear on the Touchscreen and say “Call [name and phone type]” or “Dial [number]”. To make a call from the Touchscreen, start by pushing the “Home” button and then select “Phone”. After the phone screen displays, select the method you would like to use to make a call. • Overview – Allows you to call the last number. • Favorites – Allows you to place a call to one of your favorites on your phone. • Recent – Allows you to call someone that has recently called you or that you called. • Keypad – Allows you to dial any number you would like. • Phonebook – Displays the phonebook from your phone. PHONE 62 RECEIVING A CALL To receive a call, press the “Talk Switch” on the steering wheel or the “Talk Button” on the Touchscreen. To reject a call, press the “End Switch” on the steering wheel or the “End Button” on the Touchscreen. PHONE 63 TEXT MESSAGES Received messages can be forwarded from the connected Bluetooth® phone, enabling checking and replying using the system. To use this function, it is necessary to set the phonebook download function to ON. When a Short Message Service (SMS)/ Multimedia Messaging Service (MMS) is received, the incoming message screen pops up with sound and is ready to be retrieved using the Touchscreen. Select “Play” to listen to the message or “View” to see the message on the screen. This button may not be available if the vehicle is moving. If there is more than one unread message, a screen will appear allowing you to either view your inbox or ignore the message. Depending on the type of Bluetooth® phone connected, received messages may not be transferred to the message inbox. If the phone does not support the message function, this function cannot be used. Depending on the Bluetooth® phone type, the screen display may differ, and it may not be possible to use certain functions. PHONE 64 SUBARU STARLINK® IN-VEHICLE APPS SUBARU STARLINK® Multimedia offers advanced connectivity through Apple CarPlay®, Android Auto™, aha™ and Pandora® apps. Wireless pairing and hands-free smartphone operation allow for safe and easy connection to your favorite apps and content. You can access news, navigation, music, podcasts, and more through the available SUBARU STARLINK® app. For a complete list of all the apps available, visit www.subaru.com/engineering/starlink/multimedia.html. aha™ by HARMAN aha is a cloud-based application that connects to the system and gives you access to your favorite web content safely and easily. There are thousands of available stations spanning internet radio, personalized music, audiobooks, Facebook, Twitter, restaurant and hotel searches, weather and more. For more about aha, visit www.aharadio.com. To use the aha application, connect your iPhone or Android device via Bluetooth®. When connecting an iPhone or Android device with the aha application installed, you can control, view, and hear aha content through the system. With the 8.0-inch Multimedia Navigation function, you may also display Points Of Interest (POI) information from the aha application on the map screen and route to these POIs. Pandora® Pandora is a free, personalized radio that offers effortless and endless music enjoyment. To use the Pandora application, first install the Pandora application on your smartphone. Then connect your iPhone or Android device via Bluetooth®. NOTE: Some vehicles might be incompatible with this app depending on difference between models and software version. APPS 65 Android Auto™ Android Auto can be used to view maps, play music, and place calls by connecting your Android device to the system. You can also run supported applications. To use the Android Auto application, connect your Android device to the USB port. For more information on connecting your phone, please refer to page 102. For details on services or operations, visit the Android Auto sites: www.android.com/auto/ or www.support.google.com/androidauto/ Apple CarPlay® Apple CarPlay can be used to view maps, play music, and place calls by connecting your iPhone to the system. You can also run supported applications. To use the Apple CarPlay application, connect your iPhone to the USB port. For more information on connecting your iPhone, please refer to page 105. For details on services or operations, check the Apple CarPlay site: www.apple.com/ios/carplay/ SiriusXM® Travel Link SiriusXM® U.S. satellite and data services are available only in the 48 states of the contiguous USA and DC. Data service information, which is comprised of sports, weather, stocks and fuel prices, can be received via the SiriusXM® Radio, with the option to turn on or off weather alerts. To receive the data service information in the vehicle, a subscription to the SiriusXM® Satellite Radio Service is necessary following a free trial. APPS 66 SUBARU STARLINK® MOBILE APP There are several key applications that can be loaded to your phone and used while in your Subaru to help you while you drive. You must also download and log in to the SUBARU STARLINK® app on your phone to use these apps. To download the SUBARU STARLINK® app, go to the Apple App Store or the Google Play Store and search for SUBARU STARLINK® in the menu. Below are a few apps that you may find helpful. Quick Reference Guide This is the digital version of the original printed Getting Started Guide that is standard in all new Subaru vehicles. The app features In-Vehicle Help (IVH) that provides an interactive, searchable, model-specific concierge through the Touchscreen. Yelp Yelp is a local guide powered by a community of reviewers that helps you find great local businesses. APPS 67 Chimani Get the most comprehensive guide to all 417 national parks in the United States. Quickly learn about each park’s history and highlights. eBird Exclusive to Subaru vehicles, the eBird app tells you what birds are being seen near you in real time. Based on a database of millions of bird sightings, eBird acts as a “digital coach” for finding birds. Use the app to decide where to go based on the distance to a great birding location and the species being seen there. For example, the app may tell you the nearest sighting of a certain species is 8 miles away and navigate you to the last place it was seen. Full-screen photos help you confirm your sightings. APPS 68 MYSUBARU Whether you’re on the road or planning adventures, the MySubaru app makes loving every part of owning your Subaru easy. Although the mobile app is great when you are on the go, you can also visit www.MySubaru.com from your computer to access the same functions and to aid in planning your trip before you leave. You can download the MySubaru app from the Google Play Store or the Apple App Store on your phone by searching MySubaru. By creating an account, you can: • Schedule service with a preferred Subaru retailer • Get vehicle service reminders, recall alerts, and exclusive coupons • Track and record your service history • Access resources like your owner’s manuals, how to videos and more • Have access to SUBARU STARLINK® Safety and Security features (must have an active SUBARU STARLINK® subscription) • Get help from 24-hour roadside assistance (24-hour roadside is included in standard 3-year warranty, and after 3 years with a Concierge package) Service Appointment Scheduler The SUBARU STARLINK® Service Appointment Scheduler can help you set an appointment from the MySubaru website, Mobile App or the vehicle’s Touchscreen. Getting your Subaru vehicle to the Subaru professionals for service is easy, no matter where you are. If you are away from your preferred Subaru retailer for service, you can always use Service Appointment Scheduler to locate any of our certified Subaru retailers near your location. STARLINK® Service Appointment Scheduler on your Touchscreen is a convenient way to set a service appointment. Simply select the MySubaru icon on the home screen and choose “Make an Appointment” to get started. APPS 69 MAPS OVERVIEW Your new SUBARU STARLINK® comes equipped with an integrated navigation system, powered by TomTom. We hope you enjoy the state-of-the-art navigation technology and optimized mapping routes to guide you on safer, better, and more enjoyable journeys. With your integrated navigation system, you can find destinations by address or search by points of interest, as well as save destinations in the system as favorites. You can also customize route options and settings and find the nearest gas station along your route with the touch of a button. For more information and step by step directions on using your navigation system, please refer to page 108 or the STARLINK® Owner’s Manual. CREATING HOME AND WORK PROFILES Creating a driver profile allows you to save your home address and work address in the navigation system for ease of use. For step by step instructions on creating a driver profile, please refer to page 58. MAPS (if equipped) 70 SAFETY AND SECURITY OVERVIEW STARLINK® Safety and Security services* are designed to help in your time of need. These include Advanced Automatic Collision Notification, SOS Emergency Assistance, Enhanced Roadside Assistance, Stolen Vehicle Recovery, the added convenience of Remote Engine Start with Climate Control, and so much more. With the SUBARU STARLINK® system integrated into your vehicle, advanced safety and security technology is just a button press away. The SUBARU STARLINK® experience includes in-vehicle call center support, maintenance and diagnostic alerts as well as remote services that keep you connected to your Subaru vehicle. Located in the overhead console of most Subaru vehicles are the red SOS and blue i-button . Both buttons link you to the SUBARU STARLINK® call centers that are there to support you 24 hours a day, 7 days a week. The SOS button is for SOS Emergency Assistance. The i-button is for Enhanced Roadside Assistance or Concierge (if subscribed). • Press the SOS button for SOS Emergency Assistance.* • Press the i-button for Enhanced Roadside Assistance* or Concierge* (if subscribed).* STARLINK SAFETY AND SECURITY 71 • To cancel a SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge call, press and hold the same button for approximately two seconds or select the “End Call” button if displayed on the Touchscreen. Head to www.Subaru.com/STARLINK to see all the SUBARU STARLINK® subscription services and packages. * Access to STARLINK® Safety and Security services requires an active STARLINK® subscription. Remote Engine Start available on keyless access with push-button start vehicles. Remote Engine Start with Climate Control available on vehicles with keyless access with push-button start and automatic climate control. Not available on vehicles with manual transmission. ENROLLMENT To enroll in SUBARU STARLINK® and access remote services, a MySubaru account is required. MySubaru is the Subaru owner website that allows you to access vehicle remote services, user preferences, diagnostic alerts and other useful features enabled by your STARLINK® Safety Plus, STARLINK® Security Plus and STARLINK® Concierge subscription. Your retailer may have created an account for you during the delivery process. However, you can also create a MySubaru account on www.mysubaru.com. Enrollment in SUBARU STARLINK® can be done online at MySubaru.com, through the MySubaru Mobile App, at your Subaru retailer or by calling a STARLINK® Customer Care Representative at:1-855-753-2495 NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it to complete this step. After the enrollment process, you will learn more about the features in detail at MySubaru.com. STARLINK SAFETY AND SECURITY 72 MYSUBARU INTEGRATION The connection between you and your Subaru has never been simpler, and the MySubaru website (MySubaru.com) and MySubaru Mobile Application are the best ways to stay in touch with your Subaru vehicle. From MySubaru, you can access the following information and STARLINK® Safety and Security services*: • Remote Services • Vehicle Health • Usage Reports • Service Appointment Scheduler • Vehicle Maintenance Schedules • Destination to Vehicle • Service History • Support Resources * Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data options available. Existing AT&T customers have the option to add an additional line to their AT&T Mobile Share plan. Available on select models. SUBARU STARLINK® WI-FI HOTSPOT SUBARU STARLINK® in-vehicle Wi-Fi Hotspot keeps you and your family connected using AT&T’s 4G LTE nationwide cellular network. Whether watching movies, playing games or even listening to music, your family won’t miss a beat with SUBARU STARLINK® in-vehicle Wi-Fi Hotspot. Set up is quick and easy. For more information on a subscription and step by step enrollment instructions, please refer to page 107 or visit: https://www.att.com/plans/connected-car/subaru.html STARLINK SAFETY AND SECURITY 73 SETTINGS AND UPDATES OVERVIEW Many settings can be customized for different features in your Subaru. In this section you will find examples and instructions for some of the settings you can tailor to fit your preferences, as well as ways to keep your system updated. Connect to Home Wi-Fi Connecting to your Wi-Fi network can allow you to update the software and maps. To connect to Wi-Fi, first go to the “Settings” screen, select “General”, and then select “Wi-Fi Settings”. For step by step instructions on connecting to Wi-Fi, please refer to page 106 or your STARLINK® Owner’s Manual. Performing Software Updates Software updates provide enhancements to the system such as new features, added security, and upgraded functions. You can ask your preferred Subaru retailer to update the system software. The system software can also be updated via a Wi-Fi network or using the aha application on your smartphone (depending on your smartphone communication and transfer speed). The update process involves downloading and installing the software update. NOTE: System functionality will be restricted during installation. For step-by-step instructions and more information, please refer to page 116 or your STARLINK® Owner’s Manual. SETTINGS AND UPDATES 74 SOUND To change the sound settings, press the “Home” button, then select “Settings”, and then select “Sound”. Choose the setting you want to change. SETTING FUNCTION EQ and Sound Position Select to set sound settings. Entertainment Volume Select to set audio volume. Aux Volume Gain Select to set AUX volume gain. Microphone Volume Select to adjust the mic sensitivity. This adjusts the speaker’s voice during hands-free communication. Navigation Volume Select to set the navigation prompt volume. (Navigation-equipped vehicles only). Phone Volume Select to adjust the default volume of the other party’s voice. Ringtone Volume Select to adjust the ringtone volume. Speech/VR Volume Select to set the voice recognition prompts volume. Alert Sounds Select to turn the Alert Sound on/off for traffic, weather, or SXM game information updates. Beep Sounds Select to turn the sound beeps on/off. Speed Volume Select to set the speed volume. The system adjusts to the optimum volume and tone quality according to vehicle speed to compensate for increased vehicle noise. PHONE This system supports Bluetooth®, a wireless data system. The hands-free system lets you make and receive calls without taking your hands off the steering wheel. In the sound settings menu, you can adjust the microphone, ringtone, and phone volume. On the Home Screen, select “Settings”, then select the “Phone” menu to manage connected devices and access other phone settings. SETTINGS AND UPDATES 75 MAPS/NAVIGATION There are many programmable map/navigation features that can be customized. These settings are located under the “Settings” menu and then “Navigation”. Listed in the table below are some common settings you can customize for your convenience. SETTING FUNCTION Route Setting Allows you to select Fastest, Shortest or Economic. Avoid Allows you to avoid things like highways, tolls, ferries, carpool lanes and unpaved roads. Map Display Allows you to change the brightness by selecting auto, day or night. Save as Home Allows you to input your home address. Save as Work Allows you to input your work address. POI Icons Allows you to turn the icons on/off. Arrival Time Allows you to select either 12 hour time or 24 hour (military) time. Auto Zoom Allows you to turn on/off. Rest Stop Guidance Function Allows you to turn on/off. Low Fuel Warning Allows you to turn on/off. Checking for Map Updates You can update the maps to the latest information. The maps should be checked and updated regularly for the best possible navigation experience. At www.subaru-maps.com, you can update the entire USA map at once via USB. The maps can also be updated over the air. When updating over the air, you can update eight regions at a time. This allows you to update your home state without having to download the entire map program for the United States. This option is great if you normally stay in your home state and/or surrounding states. Updating Maps Over-the-Air To update your maps over the air, first Connect to a Wi-Fi network (see page 106). Map updates can be found by selecting “Settings”, then “Navigation” on the Touchscreen. For more step by step directions for updating your maps through Wi-Fi, please refer to page 114. SETTINGS AND UPDATES 76 Updating Maps Using Your PC/MAC Maps can also be updated using a USB memory device, which will allow the entire map program to be updated at one time. This is a great option if you are going to take a cross-country trip and your maps have not been updated in a while. To update the map using a USB memory device, start by going to www.subaru-maps.com. CLOCK The clock can be set manually or automatically. When set to “Auto”, the clock automatically adjusts when a Bluetooth® connected phone is paired (vehicles without navigation), or through the GPS signal (vehicles with navigation system). Manually Use the STARLINK® Touchscreen to set the clock: 1 Press the “Home” button. 2 Select “Settings”. 3 Select “Vehicle”. 4 Select “Time/Date”. 5 Select “Mode”. SETTINGS AND UPDATES 77 6 Select “Manual”. 7 Now adjust the time and date using the “+” and “-” buttons. Select the check mark when finished. NOTE: The time/date cannot be set when the charging connector is inserted into the charge port. Automatically To set the clock automatically, the “Auto” mode must be selected in the clock adjustment setting. To set the clock: 1 Press the “Home” button. 2 Select “Settings”. 3 Select “Vehicle”. 4 Select “Time/Date”. 5 Select “Mode”. SETTINGS AND UPDATES 78 6 Select “Auto”. Press the “Home” button when finished. The clock automatically adjusts as follows: • Systems with Navigation: Automatically adjusts the clock when a GPS signal is available. • Systems without Navigation: Automatically adjusts the clock when a phone is paired and connected via Bluetooth®. “Phonebook Download” must be enabled in the Phone Settings. For step-by-step procedures to pair a phone to the SUBARU STARLINK® Touchscreen, see page 94 for Android devices or page 98 for Apple devices. SETTINGS AND UPDATES 79 EYESIGHT® OVERVIEW Your Subaru features a variety of safety systems that are the culmination of everything Subaru Engineers know about safety. These systems are referred to as “Driver Assist Technologies” and add confidence to every trip you and your passengers take. Working together, these systems provide enhanced awareness, safety, and convenience in front, to the sides, and behind your Subaru. Subaru Driver Assist Technologies include: • EyeSight® Driver Assist Technology • Rear-Vision Camera • Pre-Collision Braking • Blind-Spot Detection (BSD) • Rear Cross-Traffic Alert (RCTA) • Reverse Automatic Braking (RAB) • High Beam Assist (HBA) • Lane Keep Assist (LKA) • Steering Responsive Headlights (SRH) OPERATION EyeSight® is a driver assist technology that uses dual color cameras to serve as an extra pair of eyes on the road ahead to identify vehicles in front, pedestrians, traffic lanes, or other objects. If need be, the EyeSight® system can apply the brakes and/or reduce engine power to help avoid or reduce the severity of a collision. During these events, the system will provide audible and visual alerts to assist you in making decisions. Since the characteristics and limitations of the EyeSight® color cameras are similar to human eyes, it is important that the cameras, windshield, and area in front of the cameras are treated with special care. Please refer to “Care and Limitations” on page 91 for more details. EyeSight Cameras (inside) EyeSight Cameras (outside) EYESIGHT 80 FUNCTIONS The EyeSight® system features several distinct functions designed to provide extra awareness, improve safety, reduce fatigue, and add peace of mind every time you drive your Subaru. EyeSight® functions include: • Pre-Collision Braking • Pre-Collision Brake Assist • Pre-Collision Throttle Management • Lane Departure Warning • Lane Sway Warning • Lane Keep Assist • Adaptive Cruise Control • Conventional Cruise Control • Lead Vehicle Start Alert Pre-Collision Braking This function helps prevent or minimize a frontal collision with another vehicle, pedestrian, or other objects by providing visual and audible warnings. Warnings are displayed in the Combination Meter Display (CMD) with audible beeps. If you take no corrective action, the system automatically reduces engine power and applies the brakes with increasing force to help prevent or minimize the collision. This system can be turned on or off by using the Pre-Collision Braking System OFF switch (see page 87). Pre-Collision Brake Assist This function recognizes a possible collision with another vehicle, a pedestrian, or object in front while you are applying the brakes. If the system determines not enough force is applied, it can assist by applying additional pressure to the braking system to decrease stopping distance. This system can be turned on or off by using the Pre-Collision Braking System OFF switch (see page 87). Obstacle Detected EYESIGHT 81 Pre-Collision Throttle Management This function is designed to help prevent you from unintentionally accelerating into a stopped vehicle or other obstacle by reducing hybrid system power. Warnings are displayed in the Combination Meter Display (CMD) with audible beeps. Pre-Collision Throttle Management is helpful when: • You unintentionally place the select lever in the “D” position instead of the “R” position and start to accelerate toward a parked car, wall or parking structure. • While you are at a stop, the vehicle ahead of you accelerates, but then suddenly slows down or stops as you begin to accelerate. This system can be turned on or off by using the Pre-Collision Braking System OFF switch (see page 87). Lane Departure Warning This function provides audible and visual warnings if you are about to depart your lane of travel. Using the EyeSight® camera, the Lane Departure Warning function identifies lane markings when traveling at speeds of approximately 30 mph or greater. These warnings are displayed in the Combination Meter Display (CMD) with audible beeps. Lane Departure Warning does not provide any corrective actions. You can turn this system on or off by using the Lane Departure Warning OFF switch (see page 87). Lane Departure EYESIGHT 82 Lane Sway Warning This function detects repetitive or unusual side-to-side vehicle movement within a lane of travel that may indicate a drowsy or inattentive driver. Using the EyeSight® camera, the Lane Sway Warning function identifies lane markings when traveling at speeds of approximately 37 mph or greater. Warnings are displayed in the Combination Meter Display (CMD) with audible beeps. Lane Sway Warning does not provide any corrective actions. You can turn this system on or off by using the Lane Departure Warning OFF switch (see page 87). Lane Keep Assist (LKA) This function provides steering assistance to keep you in the lane of travel when driving on expressways, freeways, and interstate highways at approximately 37 mph or greater. Lane Keep Assist uses the EyeSight® camera to identify lane markings and assists steering operation to help prevent lane departure. This function is turned on or off using the Lane Keep Assist button on the right side of the steering wheel. Once the system is turned on, a white Lane Keep Assist icon will be displayed on the Combination Meter Display (CMD). Lane marking graphics on the CMD change to white to indicate that the right and/or left lane markings have been successfully identified by the EyeSight® camera. If the vehicle is about to depart the driving lane, the system assists steering by gently guiding the vehicle back into your lane. When the system is actively providing assistance, the Lane Keep Assist icon in the CMD will change from white to green. Stay Alert EYESIGHT 83 Adaptive Cruise Control (ACC) This system provides cruise control with the ability to keep a safe distance from the car in front of you. Using the EyeSight® camera, the Adaptive Cruise Control function identifies vehicles in front of you in the same lane, and your vehicle follows the vehicle in front (up to the maximum of your set speed). While following, your vehicle will automatically maintain a following distance that corresponds to the speed of the vehicle in front. The vehicle is capable of being controlled at a speed between 0 mph and approximately 90 mph. You can turn the Adaptive Cruise Control on or off using the Adaptive Cruise Control On/Off button on the right side of the steering wheel (see page 86). Once the system is turned on, a white Adaptive Cruise Control icon will be displayed on the Combination Meter Display (CMD). When all the operational conditions are met, “READY” appears underneath the Adaptive Cruise Control icon. To set Adaptive Cruise Control, push down the “SET/-” switch on the right side of the steering wheel. The CMD will indicate a target speed and the icon will turn green. This speed can be adjusted up or down using the “RES/SET” switch (see page 86). When a vehicle in front of you is identified, a Lead Vehicle icon will be displayed on the Combination Meter Display (CMD) and/or Multi-Function Display (MFD). You can change the desired following distance from the lead vehicle by pressing the “Increase Distance” or “Decrease Distance” buttons (see page 86). EYESIGHT 84 Conventional Cruise Control Conventional Cruise Control maintains a constant traveling speed you set, but it does not adapt to the other vehicles in front of you. To activate Conventional Cruise Control, press the Adaptive Cruise Control On/Off button to set Advanced Adaptive Cruise Control into standby status. Then, with Advanced Adaptive Cruise Control in standby status, press and hold the “Increase Distance” or “Decrease Distance” button on the steering wheel for approximately two seconds. The Cruise Control indicator on the Combination Meter Display (CMD) will change from the Adaptive Cruise Control icon to the Conventional Cruise Control icon. Use the accelerator to reach the desired speed, then use the RES +/SET – switch to set the vehicle speed. Lead Vehicle Start Alert This function will provide a visual and audible alert when a stopped vehicle in front of you begins to move, and your vehicle remains stationary. Warnings are displayed in the Combination Meter Display (CMD) with audible beeps. Lead Vehicle Start Alert is helpful in situations where you may become temporarily distracted at a traffic light, and the vehicle ahead begins to move. This function can be customized. To change this setting, use the steering wheel mounted “i/SET” switches to access the EyeSight® settings menu on the CMD. Vehicle Ahead Has Moved EYESIGHT 85 STEERING WHEEL CONTROLS Adaptive Cruise Control 1 Adaptive Cruise Control On/Off: Press to turn Adaptive Cruise Control (ACC) on or off. 2 Lane Keep Assist: Press to turn Lane Keep Assist on or off. 3 Increase Distance: Press to increase the following distance setting while using Adaptive Cruise Control. Press and hold to change to Conventional Cruise Control. 4 Decrease Distance: Press to decrease the following distance setting while using Adaptive Cruise Control. Press and hold to change to Conventional Cruise Control. 5 Resume (RES)/Increase Speed and Set (SET)/Decrease Speed: Press the switch down to set an initial target speed. Once set, press up or down to adjust the target speed. • Adjust by 5 mph: • Briefly press the switch up to increase the target speed by 5 mph. • Briefly press the switch down to decrease the target speed by 5 mph. • Adjust by 1 mph: • Press and hold the switch up to increase the target speed in 1 mph increments. • Press and hold the switch down to decrease the target speed in 1 mph increments. • The Cruise Control Acceleration Characteristics can be adjusted to four different levels depending on your preference. The four levels are: • Lv. 1 Eco • Lv. 2 Comfort • Lv. 3 Standard • Lv. 4 Dynamic To change this setting, use the steering wheel mounted “i/SET” switches to access the EyeSight® settings menu on the Combination Meter Display (CMD). Adaptive Cruise Control Switches EYESIGHT 86 Customizing EyeSight® Settings The EyeSight® system features customization of certain preferences and warnings. Use the steering wheel mounted “i/Set” and arrow switches to navigate through the Combination Meter Display (CMD) to adjust settings such as: • Warning Volume: Min/Mid/Max • Cruise Control Acceleration Characteristics: Eco/Comfort/ Standard/Dynamic LANE DEPARTURE WARNING AND PRE-COLLISION BRAKING SYSTEM OFF SWITCHES Lane Departure Warning OFF Switch Press and hold this switch on the overhead console for two seconds to turn off the Lane Departure Warning and Lane Sway Warning functions. Press and hold the switch again for two seconds to turn the functions on. When these functions are off, a yellow Lane Departure Warning OFF indicator will be illuminated in the Combination Meter. It may be helpful to turn these functions off when lane markings on the road are inconsistent. Pre-Collision Braking OFF Switch Press and hold this switch on the overhead console for two seconds to turn off the Pre-Collision Braking, Pre-Collision Brake Assist, and Pre-Collision Throttle Management functions. Press and hold the switch again for two seconds to turn the functions on. When these functions are off, a yellow Pre-Collision Braking OFF indicator illuminates in the Combination Meter. It may be helpful to turn these functions off when using a drive-through carwash. i/Set and Arrow Switches EYESIGHT 87 REAR-VISION CAMERA This function provides a clear view of the area behind the vehicle to help avoid obstacles. Using a wide-angle camera mounted on the rear of the vehicle, an image is automatically displayed on the multimedia screen when you place the select lever in the “R” position. The displayed image features a centerline indicator, colored distance markers, and dynamic guidelines that move as the steering wheel is turned. BLIND-SPOT DETECTION (BSD)/ REAR CROSSTRAFFIC ALERT (RCTA) This system uses radar sensors mounted behind the rear bumper on the left and right sides that warn you if another vehicle is sensed in your blind spots. These functions provide additional awareness when changing lanes or driving in reverse. Blind-Spot Detection (BSD) This function senses if a vehicle is in your blind spot and provides a visual warning (yellow light) in the corresponding side mirror frame. Lane Change Assist (LCA) Lane Change Assist (LCA) works with Blind Spot Detection to provide an additional level of warning if you attempt to change lanes with a vehicle in your blind spot. LCA will rapidly flash the corresponding side mirror indicator if you operate your turn signal when a vehicle is sensed in your blind spot. DRIVER ASSIST TECHNOLOGIES 88 Rear Cross-Traffic Alert (RCTA) This function detects a vehicle approaching from either side as you reverse and provides audible and visual warnings. Warnings will appear in the upper corner of the Rear-Vision Camera display and side mirrors, and audible beeping will sound. BSD/RCTA can be turned on or off by pressing the BSD/RCTA OFF switch in the instrument panel. When this function is off, a yellow BSD/RCTA OFF indicator will be displayed in Combination Meter. HIGH BEAM ASSIST (HBA) This function uses the EyeSight® cameras to automatically switch the headlights between high and low beam settings when an oncoming vehicle is detected, enhancing safety for both you and other drivers on the road. To activate High Beam Assist, set the headlight control switch to the “AUTO” position and push the headlight lever forward to the high beam position. The green HBA indicator will illuminate on the Combination Meter Display (CMD). When vehicle speed is above approximately 20 mph, HBA will automatically switch between high and low beams. When the high beams are activated, the blue high beam indicator will be displayed in the Combination Meter. STEERING RESPONSIVE HEADLIGHTS (SRH) The Steering Responsive Headlights (SRH) system aims the headlight beams in the direction you are steering, improving visibility at corners and intersections when driving at night. Although the system is normally on, you can turn the system off using the SRH OFF switch located on the lower left console. DRIVER ASSIST TECHNOLOGIES 89 REVERSE AUTOMATIC BRAKING (RAB) This system uses four rear bumper mounted sonar sensors to detect objects when moving between 1 and 9 mph in reverse. RAB uses the Rear-Vision Camera image to display colored proximity alerts when an object is detected. As an object becomes closer to the rear of your vehicle, audible beeps provide additional awareness in three progressive levels. If RAB determines that a collision with an object is possible, the system can automatically apply the brakes to help prevent or minimize the impact. In some cases, such as connecting a trailer, it may be helpful to temporarily turn the system off. RAB can be turned off using the Touchscreen buttons on the lower corners when the select lever is in the “R” position. Select and hold the “RAB ON” button in the lower part of the Touchscreen until it changes to “RAB OFF” to disable the automatic braking functions of the RAB system. Select and hold the “P))) ON” button in the lower part of the Touchscreen until it changes to “P))) OFF” to disable the audible beeping of the RAB system. DRIVER ASSIST TECHNOLOGIES 90 STEREO CAMERA PRECAUTIONS Your EyeSight® stereo cameras are precision components that must be kept free from obstruction and contamination, such as fingerprints or cleaning solutions. When the system detects that the stereo camera lenses are impaired, a malfunction indicator will be displayed and EyeSight® functions will not be available. When you are in the vicinity of the EyeSight® stereo cameras, always observe the following precautions: • Do not touch or attempt to clean the EyeSight® camera lenses inside the vehicle. Extra caution should be used when cleaning the inside of the windshield. Over-spray from cleaning solutions may impair or even damage the camera lenses. Please inform others who may attempt to clean the windshield, such as car wash staff, of this precaution. • Electronic Toll Collection devices, such as EZPassTM, must be installed in an area that does not obstruct the stereo cameras’ field of vision. See “Prohibited Area” on page 92. • Adjust the rearview mirror so it does not obstruct the stereo cameras’ field of vision. • Do not install any interior rearview mirror accessories, such as a wide-type mirror or hanging objects. Only approved Genuine SUBARU accessories may be installed. For more detailed information, please refer to your EyeSight® Owner’s Manual. WINDSHIELD GLASS AND DASHBOARD Since the characteristics and limitations of the EyeSight® stereo cameras are similar to human eyes, it is important that the area in front of the cameras be kept free from dirt, scratches, cracks, fogging, or accessories mounted to the windshield, hood or dashboard. Visual impairments or reflections can affect EyeSight® system performance. Extra caution should be taken when cleaning the windshield to prevent over-spray from cleaning solutions. The image in the following section outlines those areas that must be kept clean and free from obstruction. Please refer to the Owner’s Manual for a complete listing of limitations. CARE AND LIMITATIONS 91 CROSSTREK HYBRID (A) 13.2 in (355 mm) (D) Prohibited area (in gray) (B) 5.5 in (139 mm) (E) 7.9 in (200 mm) (C) 9.6 in (243 mm) FRONT VIEW 92 EYESIGHT® DISCLAIMER EyeSight® is a driver assist technology which may not operate optimally under all driving conditions. The driver is always responsible for safe and attentive driving. System effectiveness depends on many factors such as vehicle maintenance, weather and road conditions. See Owner’s Manual for complete details on system operations and limitations. The Pre-Collision Braking system is designed to provide automatic braking that either prevents a collision or reduces the severity of a frontal impact. The Pre-Collision Throttle Management system is designed to reduce acceleration and minimize the severity of certain frontal impacts. Adaptive Cruise Control and Brake Light Recognition are designed to assist the driver and are not substitutes for safe and attentive driving. Lane Keep Assist operates only when the lane markings are visible, and system effectiveness depends on many factors. Blind-Spot Detection, Lane Change Assist and Rear Cross Traffic Alert are systems designed to assist the driver by monitoring the rear and side areas of the vehicle during a lane change or reversing and are not a substitute for safe and attentive driving. The Reverse Automatic Braking System is not a substitute for safe and attentive driving. System effectiveness depends on many factors, such as vehicle maintenance, weather and road conditions. Always exercise caution and use vehicle mirrors and the Rear-Vision Camera when backing up. See Owner’s Manual for complete details on system operation and limitations. EYESIGHT DISCLAIMER 93 HOW TO OVERVIEW This “How To” appendix provides detailed, step-by-step instructions to easily connect with features of your Crosstrek Hybrid. If you need some help with these features or want to learn more, we are here to assist you: Your Subaru Owner’s Manuals: Located in the glovebox Online Subaru Owner’s Resources: www.subaru.com/owners Subaru Customer Support: www.subaru.com/customer-support 1-800-782-2783 (1-800-SUBARU3 ) BLUETOOTH® PAIRING Pairing an Android Device 1. Start by selecting “Settings” on the Home screen. 2. Select the Phone menu, then select “Add Device” / “Add Phone”. HOW TO APPENDIX 94 3. This screen will be displayed when pairing mode is in progress. The device name will most likely be Subaru BT, but be sure to make note of what name it is, so you can find it on your phone. 4. On your Android device, go to “Settings”. (It can be found under apps.) Then select “Connected Devices” or “Connections”. 5. Now select “Bluetooth”. This will show a screen to “Pair New Device” or it will be showing the nearby devices to add. Select “Subaru BT” if shown on the list or “Pair New Device”. HOW TO APPENDIX 95 6. Now select “OK” to pair with Subaru BT and select “Confirm” on the Touchscreen if the PIN matches the phone. 7. Make sure to allow access to your contacts and call history and select “Download” to download the phonebook contacts. HOW TO APPENDIX 96 8. If your phonebook or messages are not appearing, press the “Phone” icon on the Home screen. Next, select “Change Device” in the Overview menu and ensure the “Phonebook Download” is enabled. 9. If you still cannot access your phonebook or messages, go back to your phone’s Bluetooth® settings and select the gear icon next to your vehicle’s device name and ensure all settings are enabled. HOW TO APPENDIX 97 Pairing an iOS/Apple Device 1. Start by selecting “Settings” on the Home screen. 2. Go to the “Phone” screen and select “Add Device” / “Add Phone”. 3. This screen will be displayed when pairing mode is in progress. The device name will most likely be Subaru BT, but be sure to make note of what name it is, so you can find it on your phone. 4. On your iOS/Apple device, select “Settings”. The location on the Home screen will vary. HOW TO APPENDIX 98 5. Select “Bluetooth”. 6. Now select the device name (usually “Subaru BT”) on the Touchscreen. HOW TO APPENDIX 99 7. Verify your iOS/Apple device PIN is correct and select “Pair” on your phone and “Confirm” on the Touchscreen. 8. Select “Allow” on the “Allow Contacts and Favorites Sync?” screen, then select “Download” to download the phonebook contacts. HOW TO APPENDIX 100 9. On your iOS/Apple device, SubaruBT should now be listed under “Bluetooth Settings”. Select the blue “i” next to the device name. Then ensure “Show Notifications” and “Sync Contacts” are enabled. 10. Your iOS/Apple device is now paired. It is recommended that you restart your Subaru to complete the process and ensure everything is fully synced. 11. If your phonebook or messages are not appearing, press the “Phone” icon on the Home screen. Next, select “Change Device” in the Overview menu and ensure the “Phonebook Download” is enabled. HOW TO APPENDIX 101 ANDROID AUTO™ Cables Always use a high-quality OEM USB cable. Ensure the Android phone is fully up to date. Also verify that the Android Auto app, along with all other apps that work with Android Auto, are up to date. Android Auto might not function properly if one of them is outdated or having an issue. The apps can be downloaded from the Play Store. For more information, visit: www.android.com/auto/ Connecting an Android Phone 1. To set up Android Auto, first plug the Android phone into the USB port of the vehicle using a quality OEM cable. The first time you plug in, this message will appear. Select “Accept”. After that, select “Accept” to any other prompts that appear. Android Auto might also need to download before functioning on the vehicle; allow it to do so. HOW TO APPENDIX 102 2. On the vehicle display screen, Android Auto should auto launch the first time. If not, select the Android Auto Icon on the display. Select “Show Me How” for a quick guide on using Android Auto, or select “Skip” if you want to start using the app right away. 3. You will then be taken to the Home screen of the Android Auto app for your phone. 4. If Android Auto won’t launch, open the Android Auto app on the phone, then select the top left menu button. Select “Settings”, then “Connected Cars”, and finally select the top right menu icon and choose “Forget all cars”. If this does not work, uninstall the Android Auto app from the phone and reinstall from the Play Store. HOW TO APPENDIX 103 Compatible Models Android Auto is available on Android phones. To see if your phone is compatible, please refer to the Android Auto website: https://www.android.com/phones/ APPLE CARPLAY® Cables Apple CarPlay requires compatible iPhones to be connected via your Subaru’s USB port. Cables must be an 8-Pin Lightning MFi Certified cable (made for iPod/iPhone). Look for the Works with Apple CarPlay or Made for iPod, iPhone, iPad icons when selecting a cable. For more information, visit: www.apple.com/ios/carplay/ HOW TO APPENDIX 104 Connecting an iPhone 1. To set up Apple CarPlay, you will need to plug the iOS/Apple phone into the USB port of the vehicle. Make sure to use an MFi certified cable. 2. Select “Allow” on the iOS/Apple phone when prompted. 3. Select Apple CarPlay on the vehicle screen. This will bring you to the home screen of your phone in Apple CarPlay. Ensure the iOS/Apple phone is fully up to date. Also ensure all apps that work on Apple CarPlay are up to date. Apple CarPlay might not function correctly if one of the apps is outdated or having an issue. Apps can be updated in the App Store. Compatible Models For a list of all the Apple phones that are compatible with Apple CarPlay, visit: www.apple.com/ios/carplay/ HOW TO APPENDIX 105 WI-FI Connecting to a Wi-Fi Network 1. Display the General Settings screen by pressing the “Home” button, then select “Settings”. Make sure Wi-Fi is on. 2. Under the “General” tab, select “Wi-Fi Settings”. 3. Select the desired network. If the network is a secure network, a lock symbol appears on the right side of the screen. 4. Select “Connect” to connect to the network (or “Disconnect” to disconnect). “Forget This Network” deletes the network. If you are connecting to a secure network, enter the password and select “Join”. 5. Check that a confirmation message appears when the connection is complete. If an error message appears, follow the guidance on the screen to try again. HOW TO APPENDIX 106 Wi-Fi Hotspot Subscription Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data options available. Existing AT&T customers have the option to add an additional line to their AT&T Mobile Share plan. Available on select models. Shortly after you take delivery of your new Subaru, you will receive an email from AT&T for a one month free trial and how to activate your free trial. To set up and enroll: 1. Select “Settings” on the Home screen. 2. Select “Wi-Fi Hotspot” to turn it on (if the Wi-Fi Hotpot is already on then proceed to the next step). 3. Select Wi-Fi Hotspot Settings to view or update the following settings: • Wi-Fi Network Name (SSID) • SSID Broadcast (Network ON / OFF) • Security Type (WPA / WPA2) • Password • Connected Devices (Maximum of 8 devices) How to enroll: 1. Connect your tablet, smartphone or laptop to the SUBARU STARLINK® Wi-Fi Hotspot network listed in the settings menu and open your preferred web browser on the device connected. 2. Once the SUBARU STARLINK® Wi-Fi Hotspot homepage loads, follow the on-screen instructions to create a new account or to add your vehicle to an already existing AT&T Wireless account. You can also subscribe to the Wi-Fi Hotspot from the MySubaru website or Mobile App. You can also visit an AT&T store or their website for more information at: https://www.att.com/plans/connected-car/subaru.html HOW TO APPENDIX 107 MAPS (if equipped) Finding a Destination by Address To search by address: 1. Start by pushing the “Map” button to display the map screen. Then, select “Menu”. Next select “Search for Destination Enter Address”. 2. The keypad screen displays. As you type the address or name of the destination, suggestions will display. Select the desired destination. 3. The route calculation screen displays three recommended routes at the bottom left of the screen. Select the desired route, then select “GO”. You can also press and hold the route on the map to begin navigation. HOW TO APPENDIX 108 Finding a Destination by POI To search by Points Of Interest (POI): 1. Push the “Map” button to display the map screen. Then, select “Menu”, followed by “Nearby Places List of POI”. 2. Categories are listed alphabetically. Use the scroll bar on the right, if needed, to display more categories, then make your selection. 3. Select the desired item from the list, then select “GO”. 4. The route calculation screen displays three recommended routes at the bottom left of the screen. Select the desired route, then select “GO”. You can also press and hold the route on the map to begin navigation. HOW TO APPENDIX 109 Route Options You can set the navigation system to avoid various types of routes: 1. Select “Route Options” on the route calculation screen. 2. Select the desired item to avoid. 3. Select the check mark in the upper right corner. NOTE: The avoidance criteria for the route calculation can also be set from the navigation settings screen. Shortest/Fastest/Economic You can set the route preferences to search for the shortest, fastest, or most economic route. To do this: 1. Select “Settings” from the Home screen. 2. Select “Navigation”. 3. Select “Route Settings”. 4. Select the preference you would like to use: Shortest, Fastest, or Most Economic. Saving Destination as a Favorite Registered points can be set as a destination. To save a location as a favorite once you have arrived: 1. Select the current street name. 2. Select “Save”. 3. Select to save as Home, Work, or Favorite. HOW TO APPENDIX 110 Guidance Screen Icons The Guidance Screen Icons are the common icons used for the navigation guidance: ICON EXPLANATION ICON EXPLANATION Turn left. Stay in the left lane. Turn right. Stay in the right lane. U-Turn Left. Straight ahead at the intersection. U-Turn right. Turn left at the T junction. Keep left at the fork in the road. Turn right at the T junction. Keep right at the fork in the road. Go left at the roundabout. Turn left & sharp curve. You are half way to your destination. Turn right & sharp curve. You have arrived at your destination. HOW TO APPENDIX 111 Map Zoom Once on the map screen, you can zoom in or out by touching the “+” or “-” buttons on the screen. You can also use two fingers on the screen and move them apart to zoom in or together to zoom out. Map View/Perspective The perspective of the map can be changed between 2D north-up, 2D heading-up, and 3D. To change the view, select the icon at the upper right of the screen. Each time the icon is selected, the view will change as well as the icon to match the map perspective. Traffic Information Road sections affected by traffic conditions are displayed in a different color on the map, and a small icon representing the type of traffic condition is displayed above the road. A subscription to the SiriusXM® Satellite Radio Service is necessary to receive the data service in the vehicle (3 years included). HOW TO APPENDIX 112 Nearest Gas Station To find the nearest gas station, select any point on the map and then select the fuel icon in the lower right corner. When driving on the highway during route guidance, information on gas stations, restaurants, or rest areas near the next three highway exits will be displayed. Select the desired item from the list, and then select “GO” to navigate to the closest selected place. Arrival Time/Distance Displays the distance to the destination, the estimated travel time to the destination, or the estimated arrival time at the destination. Select the information box in the lower right corner to change between modes. Canceling Guidance To cancel guidance, select “Menu” and then select “Cancel”. HOW TO APPENDIX 113 Map Updates You can update the entire USA map at once via USB by going to: www.subaru-maps.com Maps can also be updated over a Wi-Fi network. To update your maps via Wi-Fi, follow this process: 1 Connect to a Wi-Fi network. If you need help with this, see page 106. 2 On the Home screen, select “Settings” then “Navigation”. Next, select “Map Update” on the navigation setting screen. 3 Select “Select Region (Max up to 8)” to select the regions you would like to update. 4 Select the regions for which maps are to be updated. 5 Select “Back”. HOW TO APPENDIX 114 6 Select “Check for Updates”. 7 Check the confirmation message, then select “Yes”. 8 This screen is displayed simultaneously with the start of the download and installation. Select the “X” in the upper right corner if you need to stop the download and installation. HOW TO APPENDIX 115 FIRMWARE AND SOFTWARE UPDATES You can update the system software via a Wi-Fi connection or the aha™ application on your smartphone (depending on your smartphone communication and transfer speed). To accurately check for updates, make sure the clock is set to “Auto” with a GPS signal available (system with navigation) or a phone paired via Bluetooth® (system without navigation). See page 77 for step by step directions on setting the clock. System functionality will be restricted during installation. 1. Connect to a Wi-Fi network or start the aha application on your smartphone (see page 106). 2. Return to the general settings screen (if needed, press the “Home” button, select “Settings”, and then select “General”). 3. Select “Check for Updates”. • If “Automatically Check for Updates” is turned on at the general settings screen, an update check will be performed automatically before proceeding to the next step. • If “Automatically Download Updates” is turned on at the general settings screen, the software update will be downloaded automatically before proceeding to “Update Installation”. 4. If the “Software Update Ready to Download” pop-up is displayed, select “Download Now” to begin the download. The download status progress is displayed in the upper right of the screen. 5. Select “Install Now” to start the installation process. The installation process will take several minutes to complete. If you need to stop the installation process, press “Cancel”. 6. When the installation is complete, select “I Agree” on the confirmation message to complete the update process. By selecting “I Agree”, the system will restart automatically. HOW TO APPENDIX 116 2.0L Engine . 46 A ACCESSORY CONNECTIONS 20 ADAPTIVE CRUISE CONTROL . 22 ADDING SHORTCUTS 57 ANDROID AUTO™ 102 Cables . 102 Compatible Models 104 Connecting an Android Phone 102 APPLE CARPLAY® 104 Cables . 104 Compatible Models 105 Connecting an iPhone 105 AUDIO CONTROLS 21 B BLIND-SPOT DETECTION (BSD)/ REAR CROSS-TRAFFIC ALERT (RCTA) . 88 Blind-Spot Detection (BSD) 88 Lane Change Assist (LCA) . 88 Rear Cross-Traffic Alert (RCTA) 89 BLUETOOTH® PAIRING . 94 Pairing an Android Device . 94 Pairing an iOS/Apple Device . 98 BUTTONS . 50 CD Player Functions 51 Controlling the Volume . 51 Other Functions . 51 Radio Functions . 50 C CARGO COVER 43 CHARGING . 37 Connecting the Charger 37 Remote Battery Charging Timer . 38 CHARGING THE HIGH-VOLTAGE BATTERY 36 Charging Cable . 36 Charging Port 36 Opening the Charge Port Door 36 CHILD SAFETY LOCKS 41 CLIMATE CONTROL . 17 Automatic Climate Control . 17 Heated Seats 19 Heated Steering Wheel 19 Remote Climate Control 20 Remote Climate Control System . 19 CLOCK . 77 Automatically 78 Manually . 77 COMBINATION METER 27 CREATING A DRIVER PROFILE . 58 Retrieving a Driver Profile . 59 CREATING HOME AND WORK PROFILES 70 CROSSTREK HYBRID 92 D DRIVING THE VEHICLE 29 Energy Flow Display 31 High-Voltage Battery Gauges . 32 Hybrid System Modes . 30 Pedestrian Alert System 29 Power Meter . 32 Select Lever Positions . 29 Vehicle Range 33 E ELECTRONIC PARKING BRAKE (EPB) . 34 ENGINE OIL 47 ENGINE OIL CAPACITY . 47 ENROLLMENT . 72 EYESIGHT® DISCLAIMER 93 EYESIGHT® OVERVIEW . 80 F FIRMWARE AND SOFTWARE UPDATES . 116 INDEX 117 FLAT TIRE REPAIR KIT 44 FOLDING THE REAR SEATS . 41 FUNCTIONS 81 Adaptive Cruise Control (ACC) 84 Conventional Cruise Control 85 Lane Departure Warning 82 Lane Keep Assist (LKA) 83 Lane Sway Warning 83 Lead Vehicle Start Alert 85 Pre-Collision Brake Assist . 81 Pre-Collision Braking 81 Pre-Collision Throttle Management 82 H HIGH BEAM ASSIST (HBA) . 89 HOME SCREEN ICONS . 56 HOOD PROP 45 HOW TO OVERVIEW . 94 I IMPORTANT SAFETY INFORMATION 4 IN CASE OF EMERGENCY 5 Subaru Roadside Assistance 5 SUBARU STARLINK® Safety and Security 5 INFO SWITCH . 23 INSTRUMENT PANEL SWITCHES (LOWER LEFT) 21 I/SET SWITCH . 22 K KEYLESS ACCESS WITH PUSH BUTTON START . 8 Locking Using Door Handles 8 Locking Using the Rear Gate 9 Unlocking Using Door Handles . 8 Unlocking Using the Rear Gate . 9 KEYLESS ENTRY 7 Automatic Door Locking/Unlocking 7 L LANE DEPARTURE WARNING AND PRE-COLLISION BRAKING SYSTEM OFF . 87 Lane Departure Warning OFF Switch . 87 Pre-Collision Braking OFF Switch 87 LATCH/ANCHOR . 42 LIGHT CONTROLS 23 Daytime Running Lights 24 Illumination Brightness . 24 M MAKING A CALL . 62 MAPS . 108 Arrival Time/Distance . 113 Canceling Guidance 113 Finding a Destination by Address 108 Finding a Destination by POI . 109 Guidance Screen Icons 111 Map Updates . 114 Map View/Perspective 112 Map Zoom . 112 Nearest Gas Station 113 Route Options . 110 Saving Destination as a Favorite 110 Shortest/Fastest/Economic . 110 Traffic Information . 112 MAPS/NAVIGATION 76 Checking for Map Updates 76 Updating Maps Over-the-Air . 76 Updating Maps Using Your PC/MAC . 77 MAPS OVERVIEW . 70 MEDIA . 61 Aux Input . 61 Bluetooth® 61 CD 61 USB / iPod 61 MYSUBARU 69 Service Appointment Scheduler . 69 MYSUBARU INTEGRATION . 73 INDEX 118 N NEW VEHICLE BREAK-IN 47 O OPERATION 80 OVERHEAD CONSOLE 26 OVERVIEW OF YOUR MULTIMEDIA SYSTEM . 50 Various Systems 50 OWNER’S RESOURCES 4 P PAIRING A PHONE 62 PHONE . 75 POWER EXTERIOR MIRRORS . 14 POWER MOONROOF 16 Sliding the Moonroof 16 Tilting the Moonroof 16 POWER WINDOWS 16 PUSH-BUTTON IGNITION SWITCH 28 R RADIO 60 AM/FM Radio 60 Presets 61 Satellite Radio 60 REARRANGING ICONS 56 REAR SEAT REMINDER . 43 REAR VIEW MIRROR . 15 Auto-dimming Mirror 15 HomeLink® 5 Accessory Mirror . 15 REAR-VISION CAMERA . 88 REAR WINDOW WIPER . 25 RECEIVING A CALL 63 REFUELING THE GASOLINE ENGINE . 39 Fuel 40 FUEL CAPACITY 40 REVERSE AUTOMATIC BRAKING (RAB) . 90 ROOF RAIL CAPACITY 47 S SAFETY AND SECURITY OVERVIEW 71 SEATING 12 Head Restraint Adjustment 13 Manual Passenger’s Seat . 12 Power Driver’s Seat . 12 Seatbelt Adjuster 13 SETTINGS AND UPDATES OVERVIEW . 74 Connect to Home Wi-Fi 74 Performing Software Updates . 74 SI-DRIVE 34 SOUND . 75 STARTING THE VEHICLE . 28 Hybrid READY Indicator 28 Hybrid System Sounds . 28 With Push-button Ignition . 28 STEERING RESPONSIVE HEADLIGHTS (SRH) 89 STEERING WHEEL CONTROLS . 53 Adaptive Cruise Control 86 Customizing EyeSight® Settings . 87 STEREO CAMERA PRECAUTIONS . 91 SUBARU STARLINK® IN-VEHICLE APPS 65 aha™ by HARMAN . 65 Android Auto™ . 66 Apple CarPlay® . 66 Pandora® 65 SiriusXM® Travel Link 66 SUBARU STARLINK® MOBILE APP 67 Chimani . 68 eBird . 68 Quick Reference Guide 67 Yelp 67 SUBARU STARLINK® WI-FI HOTSPOT . 73 INDEX 119 T TEXT MESSAGES . 64 TILT AND TELESCOPIC STEERING COLUMN 14 TIRE PRESSURE MONITORING SYSTEM (TPMS) 49 TOOL KIT 44 TOUCHSCREEN 52 TOWING YOUR ALL-WHEEL DRIVE SUBARU . 6 TRAILER TOWING CAPACITY 48 TURNING OFF THE VEHICLE 35 Automatic Shut Down . 35 With Push-button Ignition . 35 TURN SIGNALS 24 V VOICE RECOGNITION 54 Common Commands 55 Tips 54 W WARNING AND INDICATOR LIGHTS 27 WELCOME 4 WI-FI 106 Connecting to a Wi-Fi Network . 106 Wi-Fi Hotspot Subscription . 107 WINDSHIELD GLASS AND DASHBOARD 91 WINDSHIELD WIPERS 25 X X-MODE® 33 Hill Descent Control (HDC) . 34 INDEX 120 Subaru of America, Inc. One Subaru Drive Camden, NJ 08103-9800 MSA5B2108A Issued November 2020 Printed in USA 11/20

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