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NHTSA ID Number: 10182594
Manufacturer Communication Number: TechTips
Summary
August 2016 Technician tips
ARTICLES CONTAINED
IN THIS ISSUE
CODE ARTICLE…………………………….PAGE
(00) STIS New Releases…………… 7
(01) QMR of the Month…………….. 1
(01) QMR of the Month Award
Presentation………………….. 2
(01) Subaru University…………….. 2
(01) Accessing Techline Pre-Call
Worksheets……………………. 4
(03) No movement after Valve Body
replacement on 10-12 Legacy/
Outback CVT………………….. 4
(06) Eyesight Replacement Parts…. 5
(14) Precautions When Using The
DST-I Box……………………… 6
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS0816 – 2016 August TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10182594
MC-10182594-9999.pdf 1174.916KB
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Best Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed function you can find. With the clear step by step instruction, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor live data, airbag circuits and cable connectors monitor, module activation and etc. It's an total game-changer in resolving ABS SRS issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & Supplemental Restraint System, and also performs daily required resetting services which same priced scanners cannot do. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. this car scanner will help the part to operate normally after the faults repaired.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Subaru Service and Technical Support Line Newsletter August 2016 The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, L.L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. ARTICLES CONTAINED IN THIS ISSUE CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT CODE ARTICLE…………………………….PAGE (00) STIS New Releases…………… 7 (01) QMR of the Month…………….. 1 (01) QMR of the Month Award Presentation………………….. 2 (01) Subaru University…………….. 2 (01) Accessing Techline Pre-Call Worksheets……………………. 4 (03) No movement after Valve Body replacement on 10-12 Legacy/ Outback CVT………………….. 4 (06) Eyesight Replacement Parts…. 5 (14) Precautions When Using The DST-I Box……………………… 6 01 QMR OF THE MONTH We are pleased to announce this month’s winner of QMR of the Month: Kjell McDaniel from McCurley Integrity Subaru in Pasco, WA Kjell submitted a very detailed QMR on his diagnosis and repair of a 2016 Outback with 3300 miles. The customer reported that intermittently they could not get the selector out of park and that multiple warning lights illuminated. Based upon the complaint, Kjell started his diagnosis by confirming if the condition could be duplicated. It could not. Inspecting each control unit for codes, Kjell found every module had a “U” code in history for lost network communications. Believing he had a Controller Area Network (CAN) communications concern, Kjell proceeded to inspect the resistance of the CAN and found it to be 60 ohms as specified. He then proceeded to check the wiring focusing on code U0155 Lost Communication with Instrument Panel Cluster (IPC) Control Module found in the BIU. He found that when the wires going to connector i171 were manipulated the circuit would fail. He determined that the wires associated with the failure were K2 and K22 (connector i171 terminals 2 and 22). Further diagnosis made it clear the fault was at terminal 22 for the CAN LO circuit and a result of poor pin tension at the connector. Kjell replaced the pin using one from the Subaru Terminal Wiring Kit J-47606 and resolved the condition. Kjell supplied clear photos with callouts and comments that showed the before and after repair conditions. These details made it very clear how he arrived at the final result and provided useful feedback for manufacturing. In appreciation for going the extra mile and sharing his experience with us, Kjell will be the first to receive our newest award item his from FSE: A Snap On ATECH2FR100B Electronic Torque Wrench plus credits to be used for additional award items of his choice. Any Subaru Service Technician can participate in QMR of the Month. See the February 2013 and January 2016 Tech Tips for full details. You may see your name here in a future Tech Tips. ©2016 Subaru of America, Inc. All rights reserved. 2016 CALENDAR OF SUBARU HOLIDAYS Labor Day Monday, September 5, 2016 Thanksgiving Thursday, November 24, 2016 CONTINUED ON THE NEXT PAGE August 2016 TechTIPS Page 1 As part of our “enhanced” QMR of the Month recognition program, we will be including a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during June, was Kjell McDaniel, a Technician at McCurley Integrity Subaru in Pasco, WA. Kjell is shown above receiving his award and is joined by: (l to r), Jane Andrews, Assistant Service Manager, Troy Lively, Parts and Service Director, Steve Tinsley, Service Manager, Henry Field, CEO and Gary Borland, Field Service Engineer, SOA. Congratulations and THANK YOU to June’s QMR of the Month Award recipient! 01 SUBARU UNIVERSITY Subaru-U is committed not only to the development of future Technicians, but also educating existing Service personnel on how Automotive Education works and how to give back to local programs. The Subaru-U Program is a true partnership and it cannot work unless all parties strive to make it work. Over the next few months, a series of short articles will be released to help inform you, our retailers, about the education side of Subaru-U and what you can do to make the program a success and get the most out of it. CONTINUED ON THE NEXT PAGE 01 QMR OF THE MONTH AWARD PRESENTATION August 2016 TechTIPS Page 2 01 SUBARU UNIVERSITY I Can’t Mentor Students. Part 2 In the first part of this article, we visited some of the common reasons given by retailers as to why they cannot mentor young student/Technicians. As with everything else, there are two sides to this issue. Some retailers have not only seen the need to work with education but have been proactive in exposing the next generation of Technicians to the rewards and challenges of the industry. Instead of the reasons why a retailer cannot accommodate apprentices in their facility, let’s look at some of the reasons a retailer is willing to do so. “I want to mentor because I have an immediate need for one or more Technicians”- As many retailers are realizing, highly qualified Technicians are not easy to come by. They don’t just walk into the store looking for a job and some of the ones out there looking for employment might not be of adequate quality. As we have said in previous articles, growing your own is the best way to get the Technician you need in your store. Bringing students on board to apprentice with your team will allow you to build that apprentice in the areas you need most in your store to service your customers in the most efficient manner possible. But as with everything else, building that Technician can take time and not all of them are a good fit for your store. Quite simply, the longer you wait to vet potential team members and get them into your store, the longer it will take to get them developed into the Technician you need them to be. Development of a quality Technician can take 24 to 36 months depending on when you start them in your shop and the college program they are or will be attending. Even with interviews and references, not all apprentices are going to be a good fit. Working with two or more apprentices at a time gives you flexibility in the event that not all of them make the cut. “I would like to work with the automotive program in my area”- Some SM’s and retailer executives do not know where the local programs which have the potential of “feeding” apprentice/Technicians into their stores are even located. A healthy relationship between education and industry is necessary to provide two-way communication. Education needs feedback on the quality of instruction in their respective programs and industry needs feedback on how they are developing and retaining Technicians once they have gone to the workforce. Depending on the location of the store, there may be several programs in the area to choose from. If there are post-secondary programs in a particular area, retailers have the tendency to gravitate towards them. However, without support for the secondary programs, the number of “feeder schools” directing students towards those college programs begins to dwindle. This doesn’t mean a store should ignore a college for a high school program, but there is nothing to says a retailer cannot support more than one program. Working with these programs shows them you care about the quality of the next generation of Technician that is coming from them. And, if you have concerns about what their course content is, that gives you a voice to provide feedback to them. If you don’t know where the programs are, all you have to do is ask someone. Technicians are usually (but not always) from the area. They should be able to help. NATEF and AYES are always willing to help open lines of communication between schools and retailers. Stores having strong ties to education ensure there is always someone from the store at the advisory meetings because that provides a chance for them to be involved. Other skilled trades are very proactive in this area. They are competing for the same group of young people having a good grasp of mechanical comprehension. Unless the automotive repair sector is willing to settle for whatever is leftover, then as an industry, we need to show young people the rewarding side of this occupation. CONTINUED ON THE NEXT PAGE August 2016 TechTIPS Page 3 CONTINUED ON THE NEXT PAGE 01 SUBARU UNIVERSITY “I would like some of my Technicians trained to be a mentor”- Some retailers know that throwing an apprentice directly onto the line or burning them out on the lube rack is tantamount to pushing them right out of the business and into another skilled trade. Sending them to work with a Technician who is not prepared or capable of being an effective mentor is just as bad. Not all Technicians are going to be mentor material, and that’s alright. But, the ones that do have the ability to be patient and show the apprentice how to accurately diagnose and repair problems while raising up the apprentice are the ones a store needs in order to be successful. If a store has more than one Technician who have this ability, all the better. Every Technician has strengths and weaknesses. Rotating apprentices between Technicians allows a team to play to those strengths and weaknesses. AYES has information on how to become an effective mentor. Anyone interested in contributing to the development of the next generation of Technician can find out how to do so. As an employee for a retailer, you can look at the Technician crisis and do nothing or be proactive. As it has been stated in previous article, we will not be 100% successful with all of the upcoming Technicians. But, if we choose to do nothing or let others put forth the effort instead, the entire industry loses. It requires an effort on the part of everyone to bring fresh new talent into our industry. 01 ACCESSING TECHLINE PRE-CALL WORKSHEETS When accessing any of the Techline Pre-Call Worksheets from Subarunet, it is necessary to use Internet Explorer to properly view these worksheets. If you launch them using Google Chrome, the worksheets will not display properly and you may also get a message asking you to update your Adobe to the newest version. The photo below shows an example of this error message. 03 NO MOVEMENT AFTER VALVE BODY REPLACEMENT ON 10-12 LEGACY/OUTBACK CVT Techline has received calls regarding no vehicle movement after valve body replacement on the first generation CVT (TR690). After investigation, it was determined the valve body was installed without transferring the primary pressure pipe. Loss of hydraulic fluid pressure will result along with several DTCs, most commonly P0841 and P2746. When removing and installing a new valve body, the primary fluid pressure pipe will need to be transferred to the new valve body. Typically, the pressure pipe will be found in the original valve body. New O-rings are required to be installed when the pressure pipe is removed during valve body service. Figure 1 shows the oil pump pick up and the primary fluid pressure pipes. Servicing the oil pump pick-up tube is not necessary, other than verifying it is fully seated into the CVT case. Refer to the applicable Service Manual for the valve body removal and installation instructions. August 2016 TechTIPS Page 4 03 NO MOVEMENT AFTER VALVE BODY REPLACEMENT ON 10-12 LEGACY/OUTBACK CVT Figure 1: Generation 1 TR690 Hydraulic Pipes Primary Fluid Pressure Oil Pump Pick-up 06 EYESIGHT REPLACEMENT PARTS The Techline has received multiple reports of stereo cameras being returned with issues of spider webs and debris on the hood assembly. Remember, these parts are serviceable for generation two eyesight systems, this would be 13-14 MY Legacy/Outback and 14-16 MY Forester. CONTINUED ON THE NEXT PAGE August 2016 TechTIPS Page 5 06 EYESIGHT REPLACEMENT PARTS 14 PRECAUTIONS WHEN USING THE DST-I BOX When using the DST-I box, it is very important to first disconnect the Data Link Connector from the vehicle when you are finished. Otherwise, if you disconnect the connector from the DST-I box while the Data Link Connector is still plugged into the vehicle’s diagnostic connector, it can set false CAN Communication codes in certain control modules. If this is not noticed by the Technician, it may lead to unnecessary repairs being performed at a later date due to the stored Diagnostic Trouble Codes. If you should accidently do this, be sure to check each module and delete any stored DTCs. This will not create any vehicle issues, it will just store the CAN Codes. Another area of potential concern is the storage of the cable itself. As with previous Subaru Select Monitors, do not put stress on the harness near the connector ends by wrapping it around the DST-I box. Over time, this can lead to poor terminal contact and eventually broken wires. Proper NG Storage CONTINUED ON THE NEXT PAGE August 2016 TechTIPS Page 6 14 PRECAUTIONS WHEN USING THE DST-I BOX First disconnect the Data Link Connector from vehicle Disconnect ONLY AFTER the Data Link Connector has been disconnected from vehicle 00 STIS NEW RELEASES ITEM CODE ITEM TYPE TITLE CREATED DATE 14-22-16R Technical Service Bulletin Special Service Tool Cross Reference List 25-Aug-16 TKC-16R Subaru Product / Campaign Bulletin Takata Front Passenger Airbag Inflator Replacement 25-Aug-16 All revised publications are highlighted in yellow. CONTINUED ON THE NEXT PAGE August 2016 TechTIPS Page 7 ITEM CODE ITEM TYPE TITLE CREATED DATE TKB-16R Subaru Product / Campaign Bulletin Takata Front Passenger Airbag Inflator Replacement 25-Aug-16 TKA-16R Subaru Product / Campaign Bulletin Takata Front Passenger Airbag Inflator Replacement 25-Aug-16 WQR-53R Subaru Product / Campaign Bulletin Takata Front Passenger Air Bag Inflator Replacement 24-Aug-16 18-188-16 Technical Service Bulletin Service Manual Corrections 24-Aug-16 13-99-16 Technical Service Bulletin 2017MY Paint Coding Information 24-Aug-16 WTH-68 Subaru Product / Campaign Bulletin Engine No-Start Condition in Cold Climates 23-Aug-16 07-89-15R Technical Service Bulletin Interior Fuse Box (F/B) “IG” and “ACC” Relay Replacement for Engine Will Not Crank / Start Condition 23-Aug-16 WTG-67 Subaru Product / Campaign Bulletin Engine No-Start Condition in Cold Climates 23-Aug-16 01-168-09R Technical Service Bulletin Replacement Key and Immobilizer Information for Authorized Subaru Dealers 22-Aug-16 G2530BE Service Manual Full 2017MY Legacy and Outback Service Manual 19-Aug-16 WQY-60 Subaru Product / Campaign Bulletin Tribeca Hood May Open While Driving 16-Aug-16 07-112-16 Technical Service Bulletin New Alternator Assembly to Address DTC P0300 12-Aug-16 02-163-16 Technical Service Bulletin Inspection and Repair Procedures for AVCS-Related DTCs 12-Aug-16 07-110-16 Technical Service Bulletin Low-Beam Halogen Headlamp Bulb Replacements 12-Aug-16 16-94-15R Technical Service Bulletin Diagnosis and Repair of DTCs P172A and P0B0B 12-Aug-16 J201SSG600 Accessory Installation Guide 2017 Forester Exterior Door Mirror with Approach Light and BSD 11-Aug-16 CONTINUED ON THE NEXT PAGE 00 STIS NEW RELEASES All revised publications are highlighted in yellow. August 2016 TechTIPS Page 8 ITEM CODE ITEM TYPE TITLE CREATED DATE J201SSG300 Accessory Installation Guide 2017 Forester Exterior Door Mirror with Approach Light 11-Aug-16 J101SAL340 Accessory Installation Guide 2017 Legacy Sports model 11-Aug-16 J101SAL330 Accessory Installation Guide 2015-2017 Legacy (except Sport model) 11-Aug-16 J101SAL200 Accessory Installation Guide 2015-2017 Legacy (except Sport model) 11-Aug-16 J101SAL300 Accessory Installation Guide 2017 Legacy Sports model 11-Aug-16 WTE-66 Subaru Product / Campaign Bulletin WTE-66 Front Brake Caliper, Wheel Hub and Stabilizer Clamp Attaching Bolt Torque 10-Aug-16 H4510CA150 Accessory Installation Guide BRZ FOG LAMP KIT 9-Aug-16 J101SVA000… Accessory Installation Guide Rear Aero Splash Guard Kit (WRX and WRX STI) 9-Aug-16 WQP-51R Subaru Product / Campaign Bulletin Regional Front Passenger Air Bag Inflator Replacement 9-Aug-16 WQM-49R Subaru Product / Campaign Bulletin Regional Front Passenger Air Bag Inflator Replacement 9-Aug-16 WQL-48R Subaru Product / Campaign Bulletin Front Passenger Air Bag Inflator Replacement 9-Aug-16 WQR-53R Subaru Product / Campaign Bulletin Takata Front Passenger Air Bag Inflator Replacement 9-Aug-16 TKC-16R Subaru Product / Campaign Bulletin Takata Front Passenger Airbag Inflator Replacement 9-Aug-16 TKB-16R Subaru Product / Campaign Bulletin Takata Front Passenger Airbag Inflator Replacement 9-Aug-16 TKA-16R Subaru Product / Campaign Bulletin Takata Front Passenger Airbag Inflator Replacement 9-Aug-16 S1046BE Other / Miscellaneous 2017MY Registration Manual For Immobilizer 5-Aug-16 CONTINUED ON THE NEXT PAGE 00 STIS NEW RELEASES All revised publications are highlighted in yellow. August 2016 TechTIPS Page 9 ITEM CODE ITEM TYPE TITLE CREATED DATE HTML Diagnostics 2017MY BRZ Service Manual 5-Aug-16 MSA5T1726A Service Manual Full 2017 BRZ Body Repair Manual 5-Aug-16 G4440BE Service Manual Full 2017MY BRZ Service Manual 5-Aug-16 MSA5B1706A Owner Manual 2017 BRZ Quick Reference Guide 5-Aug-16 MSA5M1716A Owner Manual 2017 BRZ Audio System Owner’s Manual 5-Aug-16 MSA5M1706A Owner Manual 2017 BRZ Owner’s Manual 5-Aug-16 MSA5B1714A Owner Manual 2017 EyeSight Quick Reference Guide 3-Aug-16 MSA5B1704A Owner Manual 2017 Outback Quick Reference Guide 3-Aug-16 MSA5B1703A Owner Manual 2017 Legacy Quick Reference Guide 3-Aug-16 MSA5B1702A Owner Manual 2017 Forester Quick Reference Guide 3-Aug-16 MSA5M1711A Owner Manual 2017 Legacy and Outback SUBARU STARLINK 7.0″ Multimedia Plus and SUBARU STARLINK 7.0″ Multimedia Navigation OM 2-Aug-16 MSA5M1703A Owner Manual 2017MY Legacy and Outback Owner’s Manual 2-Aug-16 WTE-66 Subaru Product / Campaign Bulletin WTE-66 Repair Procedures 29-Jul-16 SUTTIPSLOC Other / Miscellaneous TechTIPS Article Locator Index (Updated 07-2016) 29-Jul-16 TIPS0716 TechTIPS NewsLetter 2016 July TechTIPS Newsletter 29-Jul-16 All revised publications are highlighted in yellow. CONTINUED ON THE NEXT PAGE 00 STIS NEW RELEASES August 2016 TechTIPS Page 10 *** NOW YOU CAN E-MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS TO: TECH@SUBARU.COM *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! MODEL: YEAR: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 6000, Cherry Hill, NJ 08034-6000. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code: August 2016 TechTIPS Page 11
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