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NHTSA ID Number: 10185095
Manufacturer Communication Number: Tech Tips
Summary
Subaru Service and Technical Support Line Newsletter. (QMR of the month)
Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE………………………………………………………….PAGE
(00) STIS New Releases………………………………… 7
(01) QMR of the Month………………………………..1-2
(01) QMR of the Month Award
Presentations………………………………………… 2
Tech Tips Greatest Tips
(11) DTC P0171 Diagnostics………………………….. 3
(11) EVAP System Smoke testing…………………… 4
(15) STARLINK Update- Retirement of the 3G
Cellular Network……………………………………. 4
(15) Wireless Phone Charging Accessory……..4-8
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS1220 – 2020 December TechTIPS NewsLetter
https://www.nhtsa.gov/recalls?nhtsaId=10185095
MC-10185095-0001.pdf 478.157KB
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Best Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will bleed the brake system by cycling the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed function you can find. With the clear step by step instruction, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor live data, airbag circuits and cable connectors monitor, module activation and etc. It's an total game-changer in resolving ABS SRS issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & Supplemental Restraint System, and also performs daily required resetting services which same priced scanners cannot do. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. this car scanner will help the part to operate normally after the faults repaired.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
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SEOCONTENT-START
December 2020 TechTIPS Page 1 of 8 Subaru Service and Technical Support Line Newsletter ©2020 Subaru of America, Inc. All rights reserved. 01 QMR of the Month We are pleased to announce this month’s QMR of the Month Winner: David Jodat from from Subaru City of Milwaukee in Milwaukee, WI The winning Quality Monitoring Report selected from October’s submissions involves diagnosis and repair on a 2020 Legacy with an unusual concern of the trunk opening when either pressing any of the door lock / unlock buttons or shifting the CVT into reverse. The customer also reported receiving STARLINK notifications of the trunk being open after a Remote Engine Start request was made. After confirming the conditions as reported, David started his diagnosis by reviewing the wiring diagram and determining lock / unlock signals are sent by the BIU through a common wiring harness connector (i4). Wiring checks and scoping the related signal outputs identified an abnormally high amount of voltage on the trunk release circuit when operating the door locks or shifting into reverse. This led David to suspect an issue with the wiring for the unlock output and the trunk unlock circuits. After closely inspecting the related wiring, pins and harness connectors, all were found to be fine with no visible problems. He then removed the trunk unlock signal wire from connector i4 and rechecked voltages. The high voltage identified earlier was gone and the door locks operated normally. This test confirmed the vehicle-side wiring was fine which led David to be suspect of the BIU being internally shorted. His suspicion was confirmed as after replacing the BIU, normal door lock (and trunk release) operation was restored. David’s winning QMR included highly detailed descriptions of his testing and results along with excellent photos and multiple short videos to document this unusual condition and related repair. In appreciation for going the extra mile and sharing his experience with us, David will be receiving the following from his Field Service Engineer: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Holiday Break: (Closed) Thursday, December 24, 2020 Friday, December 25, 2020 Saturday, December 26, 2020 Thursday, December 31, 2020 8:30am-4:00pm New Year’s Holiday Break (Closed) Friday, January 1, 2021 Saturday, January 2, 2021 Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases………………………………… 7 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 Tech Tips Greatest Tips (11) DTC P0171 Diagnostics………………………….. 3 (11) EVAP System Smoke testing…………………… 4 (15) STARLINK Update- Retirement of the 3G Cellular Network……………………………………. 4 (15) Wireless Phone Charging Accessory……..4-8 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page December 2020 home December 2020 TechTIPS Page 2 of 8 01 QMR of the Month (CONTINUED) The other Regional winners selected from QMRs submitted during October 2020 were: • John Bryan from Parkway Subaru in in Wilmington, NC • Marco Yanes-Pena from Bill Kolb Jr. Subaru in Orangeburg, NY • Kevin Montiel from Ocean Subaru of Fullerton in Fullerton, CA • Craig DeMeo from Granite Subaru in Hudson, NH Any Subaru Technician can participate in the QMR of the Month program. See the February 2013 and January 2016 issues of Tech TIPS for full details. You just might see your name and photo in a future issue of Tech TIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during October 2020 was David Jodat, a Technician from Subaru City of Milwaukee in Milwaukee, Wisconsin. David is shown being presented with his $500.00 Snap-On Gift Card (left to right) are: Keith Cook (FSE), Mike Schlossmann (Retailer Principal), David Jodat (Winning Technician) and Jason O’Donnell (Service Manager). Congratulations and THANK YOU to our October 2020 QMR of the Month Award recipient! December 2020 TechTIPS Page 3 of 8 This series features TechTIPS articles frequently referred to by Techline. This month’s feature is from December 2016. 11 DTC P0171 Diagnostics Unmetered Air • Air entering the engine after the MAF will cause lean air/fuel mixtures. o Inspect all air intake connections for damage or looseness after the MAF. o In order to locate air leaks which cannot be visually inspected, use a method of fuel enrichment while monitoring your fuel trims. If the fuel trims drop toward 0% or A/F sensor returns to ≤1.0 during enrichment of a certain location, suspect an air leak. o Test the CPC solenoid and brake booster by blocking the hose connected to the component while monitoring the fuel trims to determine if there is a fault. Exhaust • Air entering the exhaust system between the cylinder head and A/F sensor will also cause a false lean condition. Metering devices • Metering devices for the air/fuel mixture can send incorrect information to the ECM causing incorrect fuel corrections. o Inspect the connections at all air/fuel metering devices for poor connection and contamination. o Swap the MAF and A/F sensor into a like vehicle to see if the condition follows the sensor. Combustion chamber • Poor combustion in a cylinder can result in unburned oxygen. The A/F sensor will read the unburned oxygen as a lean condition. o Verify valve clearances and compression readings are within specifications according to the applicable Service Manual. o Information regarding cylinder leak-down testing can be found on STIS in Technician’s Reference Booklet: Engine Theory and Diagnosis MSA5P2106C. December 2020 TechTIPS Page 4 of 8 11 EVAP System Smoke testing In the past several months there has been an increase in reports relating to Technicians finding, a “leaking” Evaporative Leak Check Module (ELCM). In these reports, technicians are completing EVAP system smoke testing with the ELCM electrical connector disconnected discovering that some leakage occurs. This condition is normal and does not indicate a failure of the ELCM. The drain side of the ELCM is normally only exposed to atmospheric pressures. Any pressure greater than atmospheric pressure can induce leakage from this connector. For more on EVAP system diagnosis, pressure and smoke testing refer to the Intermediate Fuel Injection Systems TRB document MSA5P24211C. 15 STARLINK Update- Retirement of the 3G Cellular Network Providers of wireless data networks will be phasing out their 3G cellular networks beginning in February of 2022 to make room for newer technologies. As a result, devices requiring 3G networks such as the hardware in 2016-18MY Subaru models with an active STARLINK Safety & Security package will no longer operate unless they are updated. This means features like Automatic Collision Notification (ACN), SOS Emergency Assistance, Stolen Vehicle Recovery and remote features will be cancelled after the transition date. A specific day / date has yet to be determined. Owners of affected vehicles with active subscriptions will be notified via e-mail on March 10, 2021 encouraging them to schedule a service appointment to have the applicable upgrade performed if they wish to continue utilizing their STARLINK services. Additional information regarding this change is forthcoming. In the meantime, FAQs about the 3G Network Retirement can be accessed on Subarunet: Parts/Service-Prgms/ Accessories > STARLINK/MySubaru-Fixed Ops. 15 Wireless Phone Charging Accessory Techline has received requests for more information and operation characteristics of the new Wireless Charger Accessory. Many of the inquires are regarding operation temperatures and customer concerns of their device being warm to the touch. The wireless charger and the mobile device will become warm during charging, this is normal and is not the sign of a malfunction. For more on the Wireless charger Accessory and Operation Manual search STIS > Accessory Installation Guides > Document code: H671SAN200. STANDARD OPERATION: 1) Place the vehicle in ACC or ON mode. The LED indicator will illuminate white indicating the wireless charger is in standby mode and ready to charge. 2) Place the Qi (pronounced “chee”) enabled mobile device into the charging pocket with the screen facing up. The LED indicator will illuminate blue and mobile device charging will begin. Continued on the next page December 2020 TechTIPS Page 5 of 8 15 Wireless Phone Charging Accessory (CONTINUED) Proper Placement Wireless Charger Details: • 5W charging capability (Samsung Fast Charge enabled, boosting certain Samsung phones to 7.5W charging) • Operating Temperature Range: -40°C – 60°C, -40°F – 140°F (Over temperature shutdown at 45°C, 113°F.) • Maximum Phone/Case Combination Size: 180mm x 80mm x 13mm (7.1” x 3.1” x 0.47”) • The Subaru wireless charger is integrated into the internal Keyless Access antenna system. In situations where the key fob is unable to be detected by the vehicle (Key Not Found on MFI screen), the wireless charger will shut down. After the key fob is found by the vehicle, the wireless charger may take up to 3 minutes to reinitialize. LED Indicator Operation: Operation LED indicator Off Not illuminated Standby (charging is possible) White Charging Blue Charging complete* Green Foreign object detected or phone overheating Orange Charger not active – Internal error Red *For some mobile devices, the indicator may remain blue even when charging is complete. Continued on the next page December 2020 TechTIPS Page 6 of 8 15 Wireless Phone Charging Accessory (CONTINUED) Wireless Charging Best Practices: • Do not subject the unit to strong forces or impacts • Do not disassemble, remove, or modify the unit • Do not use the unit to charge anything other than the specified mobile devices • Do not bring objects affected by magnetic fields close to the unit • Keep the charging area free of dirt and dust while charging • Do not allow any liquids (such as drinking water or chemicals) to get onto the unit • Do not attach metallic stickers containing aluminum or any other metallic objects to the unit • If you are using electronic medical devices such as implantable cardiac pacemaker, an implantable biventricular pacing pulse generator or an implantable defibrillator, seek medical advice before using this wireless charger. Operation of the wireless charger may influence the operation of such electronic medical devices. • Do not place the vehicle’s key on or near the wireless charging unit. Otherwise the key may no longer be recognized. • The wireless charger and the mobile device will become warm during charging, this is normal and is not the sign of a malfunction. Wireless Charging Troubleshooting: Issue Resolution Startup Issues LED indicator is RED at startup Internal fault in wireless charging module LED indicator is ORANGE at startup Vehicle internal temperature is too hot. Remove phone from wireless charger and try again after car cools off LED indicator is shuts off just after startup Ensure the key fob is visible to the vehicle During Charging Issues Mobile device does not charge when placed in the charging area 1. Check that the vehicle’s ignition is at ACC or that the engine is running. 2. Check that mobile device is placed face up. 3. Check that the mobile device complies with the Qi wireless charging standard. 4. Place the mobile device near the middle of the charging area. 5. Check that the mobile device is not too hot. 6. Check that key is visible to vehicle. 7. Is the wireless charging area clear of any metallic debris? 8. Does the phone have a case? If so, remove 9. Does the phone have any metallic attachments (keyring holder, metal plate, etc.) on the back? LED indicator changes to ORANGE during charging 1. Check that there are no foreign objects in between the mobile device and the wireless charger. 2. Check that there are no foreign objects under removable rubber insert. 3. If the mobile device has become hot during charging, wait until the mobile device cools down sufficiently, and then start charging it again. 4. Phone internal temperature has exceeded 45°C/113°F. Remove phone from charger and reinsert once cooled. December 2020 TechTIPS Page 7 of 8 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE 15-205-16R Technical Service Bulletin Reprogramming File Availabilit… 21-Dec-20 MSA5M2110A Owner Manual 2021 WRX/STI SUBARU STARLINK® … 21-Dec-20 15-236-18R Technical Service Bulletin Reprogramming File Availabilit… 21-Dec-20 MSA5M2115A Owner Manual 2021MY WRX/STI Eyesight Owner’… 21-Dec-20 MSA5M2105A Owner Manual 2021MY WRX/STI Owner’s Manual 21-Dec-20 16-132-20 Technical Service Bulletin Diagnostic Information for All… 18-Dec-20 WRH-20R Subaru Product/Campaign Bulletin Rear Visibility FMVSS 111 Non-… 18-Dec-20 WRI-20R Subaru Product/Campaign Bulletin Reprogramming of Denso CP1 Inf… 18-Dec-20 15-211-17R Technical Service Bulletin Reprogramming File Availabilit… 18-Dec-20 MSA5B2105A Owner Manual 2021MY WRX/STI Getting Started… 18-Dec-20 15-261-20R Technical Service Bulletin Reprogramming File Availabilit… 18-Dec-20 J121SCA000 Accessory Installation Guide 20MY BRZ Exterior Graphics (Si… 16-Dec-20 12-203-16R Technical Service Bulletin Squeaking Sound from Front Sea… 16-Dec-20 05-79-20 Technical Service Bulletin Wheel Lug Nuts- Design Change 15-Dec-20 15-246-19R Technical Service Bulletin New Immobilizer Registration P… 15-Dec-20 15-219-18R Technical Service Bulletin Error Code 202 and / or 204 Ge… 14-Dec-20 J201SFL600 Accessory Installation Guide 2017-21MY Impreza / 2018-21MY … 10-Dec-20 J201SAN600 Accessory Installation Guide 2020-21MY Legacy/ Outback – Co… 10-Dec-20 J201SXC000 Accessory Installation Guide 2019-21MY Ascent – Console Lid… 10-Dec-20 J201SSJ000 Accessory Installation Guide 2019-21MY Forester – Console L… 10-Dec-20 J501SXC170 Accessory Installation Guide 2019-21MY Ascent – Pet-friendl… 10-Dec-20 J501SSJ350 Accessory Installation Guide 2019-21MY Forester – Pet-frie… 10-Dec-20 J501SAN270 Accessory Installation Guide 2020-21MY Outback – Pet-friend… 10-Dec-20 10-99-20 Technical Service Bulletin HVAC Control Panel- Design Cha… 9-Dec-20 07-186-20 Technical Service Bulletin Battery Leaks- Visual Guidelin… 8-Dec-20 12-305-20 Technical Service Bulletin Front Hood Intake Duct- Design… 7-Dec-20 12-306-20 Technical Service Bulletin Front Seat Squeaking Sound 7-Dec-20 4-26-2020 Technical Service Bulletin Steering Rack Assembly- Design… 3-Dec-20 05-70-19R Technical Service Bulletin Rear Wheel Backing Plate- Desi… 2-Dec-20 15-259-20R Technical Service Bulletin Denso Gen 4 Cockpit One (CP1) … 1-Dec-20 16-103-16R Technical Service Bulletin Transmission Fluid Seepage 1-Dec-20 15-276-20 Technical Service Bulletin Apple® / IOS Device Compatibil… 30-Nov-20 15-273-20R Technical Service Bulletin Denso CP1 BASE (Dual 7” Displa… 24-Nov-20 15-255-19R Technical Service Bulletin Map Data Update Procedure for … 23-Nov-20 15-254-19R Technical Service Bulletin Map Data Update Procedure for … 23-Nov-20 TIPS1120 TechTIPS NewsLetter 2020 NovemberTechTIPS Newslett… 23-Nov-20 All revised publications are highlighted in yellow. December 2020 TechTIPS Page 8 of 8 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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