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NHTSA ID Number: 10194831
Manufacturer Communication Number: Subaru Tect Tips
Summary
QMR of the Month
Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE – PAGE
(00) STIS New Releases – 7
(01) QMR of the Month – 1-2
(01) QMR of the Month Award Presentations – 2
Tech Tips Greatest Tips
(03) Vibration After Transmission or Engine Removal – 3
(01) Dash Camera Etiquette – Behave like you’re being watched – 4
(03) Ascent or Legacy/Outback 2.4L Binding When Turning Basic Diagnosis Overview – 4
(14) Special Tools – Denso USB Cable – 5
(15) Gen 4 CP1 Denso – Bookmark Feature – 6
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS0421
https://www.nhtsa.gov/recalls?nhtsaId=10194831
MC-10194831-0001.pdf 1378.429KB
- 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 2024 Top Choice for ABS Bleeder Scan Tool - Is the brake pedal always slowly sinking down or becoming loose? This ABS brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with ABS auto bleed. By following the instruction step by step, even a beginner can navigate through easily. Coverage check before purchasing via FOXWELL official site: Support- Diagnostic Coverage List. Tip: It won’t work on vehicles lacking an auto bleed function.
- More Than a Entry Level OBD2 Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD-II diagnostics to the next level by customizing functions for ABS and SRS system. This SRS and ABS scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor, etc... Note: This scanner DOES NOT work on Airbag crash data/programming issues.
- No More Higher End Service than You Need - One NT630 Plus is enough! This obd2 scanner with ABS and SRS takes in-depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset daily reset services. These issues will be restored after the car faults repaired. Note: Some classic vehicles without the electronic control system can not support the reset service.
- Also can Work like NT301 - The NT630 Plus ABS code reader can connect to the OBD-II port directly. It will diagnose all OBD-II modules instantly, displays the live data, locates bad sensors and indicate I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Higher-level Services wih Lower Cost - Cost less to own a ABS SRS Bidirectional Scan Tool that is not found on similar code readers & scan tools. This car diagnostic scanner allows you to test all potential car faults in the ABS/Airbag system, with functions returning to normal once you exit the program. Please note, that only ABS/SRS modules are supported.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN). Please send your vehicle information to our 💌amazon@anceltech.com💌 to check compatibility.
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic scan tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
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- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
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- ABS/SRS OBD2 Scanner > Enjoy this ABS SRS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
- 3 Most Needed Service Functions > This TOPDON OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
- Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs bi-directional code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
- Work Easier > Red-Yellow-Green LEDs in this OBD2 diagnostic scanner TOPDON Arilink600 quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 reader diagnostic tool a pleasure to use right out of the package even for beginners.
- Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner TOPDON AL600 a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
- [OBD2 Scanner] The TOPDON OBD2 scanner performs all ENG/AT/SRS/ABS diagnostics with 4-in-1 graphic live data. 🚩It covers all OBD2 tests for 67 manufacturers and 10000+ model. It also features 5-second one-touch AutoVIN, 🚩a free one-touch lifetime upgrade through WiFi, library DTC, 12 languages, 🚩printable auto-generated report with email sharing, 🚩smooth Android 11.0, 32GB ROM, 🚩vivid 5-inch touchscreen, and up to 10 hours of battery life.
- [4 Car System Code Reader] The TOPDON OBD2 scanner accesses 4 systems: 🚩Engine/ABS/SRS/Transmission. It identifies the ECU version, pull DTCs with 4-in-1 graphic live data and DTC explanation to identify issues, erase DTCs to turn off the warning lights after repair (For cars made in 2005 and newer). In order to help you extend the lifespan of your vehicle while improving performance, this code reader also includes all obd2 test modes to solve the major concerns for all vehicles.
- [User-Oriented TOPDON OBD2 Scanner] With this scan tool's touchscreen and rubberized buttons, you may easily navigate through menus or process while following a logical path. With 32GB on-board memory, the scanner enables for the recording of several diagnostic reports, which can be shared via email and printed for review. Along with this, you can 🚩upgrade your software for free for lifetime with one-touch over Wi-Fi for that help update the features and expanding car coverage.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. 🚩Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Wide Coverage] With its multilingual menu and 🚩coverage of 67 car brands and 10,000+ models spanning North America, Europe, and Asia (including Malaysia, India, and Iran), this car scanner is compatible with the majority of 1996 and newer OBDII compliant automobiles (EN, FR, ES, DE, IT, RU, PT, JP, KR). Before buying, make sure the OBD2 scanner is compatible with your vehicle. The package contains only a charging cable and not a power adapter.
Last update on 2024-06-30 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
April 2021 TechTIPS Page 1 of 8 Subaru Service and Technical Support Line Newsletter ©2021 Subaru of America, Inc. All rights reserved. 01 QMR of the Month We are pleased to announce this month’s QMR of the Month Winner: Leo Gilmore from Ruge’s Subaru in Rhinebeck, NY Another Subaru “first” occurred this month when Leo Gilmore’s QMR was selected from February’s submissions making him our first back-to-back winner! This is quite an accomplishment. The reports selected to be finalists each month are proof more and more Technicians are stepping up their game as evidenced by the quality of QMRs being submitted. THANK YOU! Quality reports like these are invaluable in helping with our initiatives directed at enhancing vehicle quality. Leo’s report outlined the diagnosis and repair of an electrical issue on a brand-new 2021 Outback with just 8 miles on it and multiple warning lamps illuminated in the combination meter. An initial All Systems scan revealed several DTCs for communication failures between EyeSight and various vehicle systems. He began checking into the CAN system by performing various resistance checks between sections of the instrument panel harness. Once Leo’s testing revealed an open circuit, he proceeded to use the split-half technique to help isolate the trouble source. Reviewing the wiring diagram again showed 2 splices in the harness between connector i88 at the Central Gateway module and instrument panel harness connector i52. This section of the harness is located behind the BIU. With his DVOM connected, Leo was able to manipulate the suspected location of the splices and induce changes to the resistance values. Replacing the faulty instrument panel harness restored normal operation. As he has done previously, his QMR contained a PowerPoint® presentation which included a short video along with numerous pictures, a detailed progression of the diagnosis and the related testing results. In appreciation for going the extra mile and sharing his experience with us, Leo will be receiving the following from his Field Service Engineer: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Memorial Day: (Closed) Monday, May 31, 2021 Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases………………………………… 7 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 Tech Tips Greatest Tips (03) Vibration After Transmission or Engine . Removal……………………………………………….. 3 (01) Dash Camera Etiquette – Behave like you’re . being watched………………………………………. 4 (03) Ascent or Legacy/Outback 2.4L Binding . When Turning Basic Diagnosis Overview….. 4 (14) Special Tools – Denso USB Cable…………….. 5 (15) Gen 4 CP1 Denso – Bookmark Feature……… 6 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page April 2021 home Continued on the next page April 2021 TechTIPS Page 2 of 8 01 QMR of the Month (CONTINUED) The other Regional winners selected from QMRs submitted during February 2021 were: • Jaime Rios from Modesto Subaru in Modesto, CA • Raymond Anderson from Premier Subaru Watertown in Watertown, CT • Jacob Groover from Suburban Subaru of Troy in Troy, MI • Timothy Whalen from Cannon Subaru in Lakeland, FL Any Subaru Technician can participate in the QMR of the Month program. See the February 2013 and January 2016 issues of Tech TIPS for full details. You just might see your name and photo in a future issue of Tech TIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we will include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during February 2021 was (once again) Leo Gilmore, a Technician from Ruge’s Subaru in Rhinebeck, NY. Leo is shown above after being presented with his latest $500.00 Snap-On Gift Card. To Leo’s right are Dealer Principals Lewis Ruge and Kristin Hutchins. To his left are Service Manager Jack Cleary and Subaru Distributors Corporation Field Service Engineer, Jim Colamarino. Congratulations and THANK YOU to our February 2021 QMR of the Month Award recipient! April 2021 TechTIPS Page 3 of 8 Continued on the next page This series features TechTIPS articles frequently referred to by Techline. This month’s feature is from June 2019. 01 Vibration After Transmission or Engine Removal Techline has received increasing concerns of vibration after transmission or engine removal. Multiple cases have been identified where the vibration has been traced back to the snout of the torque converter being broken. This can happen if the torque converter holder tool is not used. When removing an engine or transmission the component needs to be released as straight as possible without any rocking or pitching. The photo above shows the nose of the torque converter is broken off and remaining in the crankshaft. Also note, there is no torque converter holder tool installed to the transmission. Torque converter with broken nose. During component removal it is imperative to follow all steps of the procedure as outlined in the Service Manual. In addition, always confirm both dowel pins are installed in the engine block before engine reinstallation to insure proper engine to transmission alignment. April 2021 TechTIPS Page 4 of 8 Continued on the next page 01 Dash Camera Etiquette – Behave like you’re being watched With insurance companies offering discounts for safe driving, customers interest in recording their track sessions, enthusiasts recording meetups, and various other reasons, the use of in car video and audio recording devices is becoming more commonplace. Many of these recording devices are designed to start audio and video recording automatically when the vehicle ignition is turned to the on position and can record for several minutes after the ignition is turned off. While this offers a level of convenience for the end user, it can, and has, caught unwitting technicians less than professional behavior on film for the customer to see. It’s also worth noting that the customer may get to see your workspace, which can leave a lasting impression about the quality of your service department. As a representative of your retailer, and Subaru of America, it’s vital that a level of professionalism and cleanliness when interacting with customers and their vehicles is maintained, because you never know when someone may be watching. 03 Ascent or Legacy/Outback 2.4L Binding When Turning Basic Diagnosis Overview If you encounter an Ascent or Legacy/Outback 2.4L Turbo equipped with TR690HRC CVT where the customer is reporting a binding or judder condition when turning, this article will provide some guidance on how to address the condition quickly and efficiently. Start by duplicating the condition via road test or in empty parking lot NOTE: Always be sure X-Mode is switched OFF If the vehicle has very low mileage see if the condition is resolved by performing transfer clutch breakin procedure. Drive the vehicle at very low speed (3 mph) in an open and empty parking lot through a series of tight circles to the left and to the right with the steering wheel at full lock in that direction while lightly accelerating and decelerating. Complete at least 10 turns in each direction. Then road test and see if the condition continues after allowing the CVT to return to normal operating temperature. Repeat an additional time if some improvement is felt but more is needed. If this does not resolve the condition, continue the inspection process. Once duplicated, inspect the vehicle’s tires. The tire circumference must be confirmed. As little as a quarter inch (1/4”) difference in rolling circumference can result in binding. Be sure all tires match in terms of brand and type as even tires from the same brand listed as the same size can have some variation in circumference. As example an Ascent with factory Falken Ziex tires and one or two Falken WildPeak replacement tires of the same size could experience a binding condition. Always check each tire carefully as you may also encounter a case where all four tires are the same brand and type but one or more may be of a slightly different size. Next connect the SDS Notebook and DSTi and check for any DTCs. Diagnose any DTCs found to eliminate them as a factor. Then put the CVT into Front Wheel Drive mode. In this mode the duty solenoid for the All Wheel Drive is turned off. This is achieved using the Transmission Control Module Settings in Work Support. Once activated drive the vehicle and look for any change in the condition. If the condition is no longer present this would indicate a possible concern with the AWD system transfer clutches which are repairable and do not require a CVT replacement. April 2021 TechTIPS Page 5 of 8 Continued on the next page Ascent or Legacy/Outback 2.4L Binding When Turning Basic Diagnosis Overview (CONTINUED) 03 The next step would be to try changing the CVT fluid. It is possible that during break-in some burnishing of the transfer clutch plates may have occurred in which case a CVT fluid change may be all that is required to alleviate the condition. If that does not resolve the condition, the next step would be to remove the extension housing and inspect the end play and clearance as well as the condition of the drive and driven plates and overall condition of the seals, hub and housing. Refer to the applicable Service Manual for full details of the inspection and proper setup of the transfer clutch assembly. Note that following this repair some parking lot break-in may be required but should not be extensive. 14 Special Tools – Denso USB Cable Techline has received an increase of concerns from technicians not being able to perform basic tasks when using the SSM4. This condition has been identified and is directly related to the use of aftermarket USB cables connected from the DST-i box to the SSM/Toughbook. Techline would like to remind everyone to always use OE Denso USB Cable equipment when diagnosing or updating Flashwrite2 PAK files with the SSM/Toughbook. Reports of no communication with control modules, software updates crashing, and error messages being displayed has resulted in unrecoverable data leading to unnecessary control module replacement. There is no way to determine if an aftermarket cable will be able to perform all the tasks that the SSM4 or Flashwrite2 requires. Please be sure that replacements for damaged USB cables are ordered directly through SubaruDT. com. Contact Subaru Dealer Technologies to order genuine Denso parts. Pricing is available in the RISE hyperlink under Service Operations & Technical in Subarunet.com. As a final note, be sure to inspect the physical port on the DST-i and Toughbook for damage before use. April 2021 TechTIPS Page 6 of 8 15 Gen 4 CP1 Denso – Bookmark Feature Inquiries have come in from the field regarding the Bookmark Feature for the CP1 Denso Audio System. This feature is designed to help the user save Music Information that they may be interested in, without having to memorize, while driving. This feature is applicable to AM and FM radio. When the user presses and holds the album art, displayed on the screen, the audio system will take record of the music information. The user can then access their saved Music, by going into the Bookmark screen. Once the User is in the Bookmark Screen they can select the Music Album/Song Title, which will then provide a QR Code, that the customer can scan using a QR Code reader from their phone. This will provide the User additional details on the Artist Name, Song Title, and Album (Just Text). The Technician and User can find supporting details in the following owner’s manual; -2020MY/2021MY Legacy/Outback Subaru STARLINK® Owner’s Manual – PG 91-92 / PG 143-144 This outlines the use of Bookmarks and how to add/delete bookmark files. Continued on the next page April 2021 TechTIPS Page 7 of 8 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE 05-85-21R Technical Service Bulletin TPMS Valve Stem Assembly- Desi… 27-Apr-21 F411SXC030 Accessory Installation Guide 2020MY Ascent Pet-Friendly Pad… 26-Apr-21 MSA5M2214A Owner Manual 2022MY Legacy/Outback Eyesight… 26-Apr-21 MSA5M2211A Owner Manual 2022MY Legacy/Outback Subaru S… 26-Apr-21 MSA5B2203A Owner Manual 2022MY Legacy Getting Started … 26-Apr-21 MSA5B2204A Owner Manual 2022MY Outback Getting Started… 26-Apr-21 MSA5M2204A Owner Manual 2022MY Outback Owner’s Manual 26-Apr-21 WRE-21 Subaru Product/Campaign Bulletin Ignition Coil Replacement 23-Apr-21 WUQ-02R Subaru Product/Campaign Bulletin Ignition Coil Short Circuit 23-Apr-21 WRD-21R Subaru Product/Campaign Bulletin Rear Stabilizer Bracket Bolts 23-Apr-21 WRC-21R Subaru Product/Campaign Bulletin Continental Tire Safety Recall 23-Apr-21 15-282-21R Technical Service Bulletin STARLINK Remote Engine Start (… 21-Apr-21 SOA567X010 Accessory Installation Guide Extended Crossbar 20-Apr-21 SOA567X070 Accessory Installation Guide Subaru Extended Crossbar (THUL… 20-Apr-21 J101SAN900 Accessory Installation Guide 2022MY Outback Wilderness Door… 19-Apr-21 J101SAN900 Accessory Installation Guide 2022MY Outback Wilderness Door… 19-Apr-21 SUTTIPSLOC Other/Miscellaneous TechTIPS Article Locator Index… 19-Apr-21 15-272-20R Technical Service Bulletin 2021 Audio/Navigation & Power … 16-Apr-21 15-280-21R Technical Service Bulletin Gen1 Telematics Reprogramming … 13-Apr-21 U2610BE Service Manual 2022MY Legacy/Outback New Car … 13-Apr-21 Service Diagnostics 2022 Legacy/Outback Service Ma… 13-Apr-21 02-157-14R Technical Service Bulletin Engine Oil Consumption 13-Apr-21 All revised publications are highlighted in yellow. Continued on the next page April 2021 TechTIPS Page 8 of 8 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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