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NHTSA ID Number: 10189693
Manufacturer Communication Number: 05-63-18R
Summary
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.
NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21
| APPLICABILITY: | 2014-2018MY Forester 2015MY Crosstrek Hybrid (HEV) Model |
| SUBJECT: | Steering Rattle Sound / Steering Wheel Vibration |
INTRODUCTION:
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed.
PRODUCTION CHANGE INFORMATION:
The new bushings were incorporated into production starting with VIN JH567501. This bulletin will be updated with a starting VIN for the Crosstrek HEV when it becomes available.
PART INFORMATION:
The images below show the location of the front bushing and the new part as identified by the orange paint mark. Always refer to the Service Manual for inspection requirements prior to making any repairs.
| Description | Part Number | Note |
| BUSHING-TRANSVERSE LINK FRONT | 20204AG030  |
NOTE: The NEW front bushings will have both the metal ring and an orange paint mark. |
SERVICE PROCEDURE / INFORMATION:
The service procedures for inspection and replacement of the bushings along with lower control arm assembly R&R remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Customer satisfaction and retention starts with performing quality repairs.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | CROSSTREK | 2015 |
| SUBARU | FORESTER | 2014-2018 |
1 Associated Document
Manufacturer Communications
NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21
https://www.nhtsa.gov/recalls?nhtsaId=10189693
MC-10189693-0001.pdf 353.593KB
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- Compatible Vehicles : Applicable to many cars and LCV ,HGV Engines
- Package: 20 x Press Sleeves, Inside Diameter from 34-72mm in 2mm steps, Outside Diameter from 44-82mm in 2mm steps, 4 x Pulling Spindles with nuts and thrust bearings (M10. M12. M14. M16)
- Product Usage: For Removal and Installation of Bearings, Bushes, Seals and cut down the possibility of damaging the bearing or suspension housings
- Benefit : Created from rugged drop forged construction and heat treated to withstand difficult and rugged jobs, making this tool set a long lasting and reliable tool
- Important Note: When doing automotive maintenance always make sure all the tools are correctly used and wear safety glasses and gloves . Any question or problem, feel free to contact us
- UNIVERSAL SIZING: This Orion Motor Tech bushing removal tool kit includes 50 interchangeable discs to build 2,450 custom bushing driver variations so you always have the right size for the job.
- COMPLETE SET: The discs sizes range from 18mm (0.7 inches) all the way to 65mm (2.51 inches) in 1mm increments plus 74mm (2.91 inches). All discs are connected with a 12mm (0.47 inches) shaft and screw which quickly connects to a 180mm (7.08 inch) handle, making for a complete and effective wheel bearing driver set.
- EASY OPERATION: This auto tool kit includes a long handle shaft to simplify bearing race and seal replacement and help you remove or install wheel bearings quickly and professionally.
- HEAVY-DUTY DURABILITY: With ultra-strong carbon-steel construction and black anodic oxidation coating for rust-resistance, this mechanic toolset will stand up to years of heavy use.
- PROTECTIVE CARRYING CASE: Includes a heavy-duty, blow-molded case with precision-sized compartments for every piece - great for storage and transport while lengthening the life of the tool set.
- ESSENTIAL TOOL FOR BALL JOINT SERVICE - Use the ORION MOTOR TECH Ball Joint Press Set Ball Joint Tool / Bushing Removal Tool with 4WD Adapter to effortlessly remove press fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm from the vehicle.
- PROFESSIONAL GRADE QUALITY AND DURABILITY - Off road weekend warriors, novices, and professional mechanics trust the ORION kit because ORION MOTOR TECH sources the highest quality components from around the world. Constructed from heavy-duty forged steel with black-oxide finish on adapters for maximum strength and longevity that resists rust and corrosion.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES - Fit most American domestic and imported 2-wheel drive (2WD) and 4-wheel drive (4WD) cars and light pickup trucks that have press-fit type ball joints, include 4-wheel drive (4WD) adapter that allows service for 1967 thru current 1/2 and 3/4 ton 4WD vehicles having the Dana 30 or 44 front axle (found on Ford, GM, Dodge, IHC and Jeep vehicles).
- CONVENIENTLY ORGANIZED IN CUSTOM MOLDED CASE - Ball joint press / bushing/ removal tool kit is enclosed inside a heavy-duty 11” x 3” x 15” inch (27.9cm x 7.6cm x 38.1cm) plastic blow-molded carrying case with handle for easy storage, safe storage, and quick organization. Package include: 3x Receiving Tube, 1x Removal Adapter, 1x Installation Adapter, 1x Screw, 1x Install Cup Adapter, 1x Forcing-screw Press, 1x Receiving Cup, 1x Installing Cup.
- ORION MOTOR TECH - We pursue outstanding quality and professional technical support. If you are not satisfied with this product or if you have any question, please feel free to let us know.
- The 27 Pieces of Press and Pull Sleeve Kit is designed for removal and installation of all types of bearings, bushes and seals. It is designed to remove and install bearings including Silent Bearings, Hydraulic Bearings, Bearing Bushes, Ball Bearings, Shaft Seals, Rubber Bearings and many more. It is crafted to remove bushes, bearing or seals without the need of a press and to reduce the possibility of damaging the bearings/suspension housings.
- Tool Press and Pull Sleeve Kit can also be used with a workshop press if required. It kit contains a unique design with U-Plot on each sleeve for operator to easy visual inspect removal and installation. The spindles have thrust bearings fitted to both ends making the extracting and installing much easier. The end caps are also double sided making them a universal fit for the sleeves
- This professional pull and press sleeve kit set with 5 pulling spindles and nuts is designed for the removal and installation of bushes, bearings and seals.
- 22 Sleeves Material: 40 CR.; 5*pulling spindle 45# Carton steel + nuts sizes: M10, M12, M14, M16, M18.
- Specifications: 1. Press Sleeves Side Diameter: 34, 36, 38, 40, 42, 44, 46, 48, 50, 52, 54, 56, 58, 60, 62, 64, 66, 68, 70, 72, 75, 80mm Outside Diameter: 44, 46, 48, 50, 52, 54, 56, 58, 60, 62, 66, 68, 70, 72, 74, 76, 78, 80, 82, 85, 90mm 2. Pulling Spindles with Thrust Bearings: M10, M12, M14, M16, M18 3. Dimensions: (18.11 x 4.13 x 14.37)" / (46 x 10.5 x 36.5) cm (L x W x H) 4. Weight: 615.17oz / 17.44kg
- For the removal and installation of bushes / bearings and seals etc.
- Fully universal applications on both cars and LCV.
- Inside Diameter: 34,36,38,40,42,44,46,48,50,52,54,56,58,60,62,64,66,68, 70,72mm
- Outside Diameter: 44,46,48,50,52,54,56,58,60,62,64,66, 68,70,72,74,76,78,80,82mm
- For the removal and installation of bushes/bearing and seal etc..
- Fully universal applications on both cars and LCV.
- 22 Sleeves Material: 40 CR.
- 5* pulling spindle 45# Carton steel + nuts sizes: M10, M12, M14, M16, M18.
- Universal Compatibility: This press and pull sleeve kit is compatible with most cars and LCV, and HGV engines. It is designed for the removal and installation of bushes, bearings, and seals and cuts down the possibility of damaging the bearing or suspension housings.
- All-in-one Tool Kit: Necessary parts are ready for easy removal and installation. This complete wheel bearing set includes 22 sleeves, and 5 sizes of pulling spindles (M10 / M12 / M14 / M16 / M18). Various sizes of bearing kits are provided to fit various wrenches and drivers.
- Rigid Construction for Reliability: Our fwd bearing tool is constructed from 45# steel with a protective black-oxide finish, providing durability and rust-resistance. The press sleeve kit assembly maintains high hardness and excellent toughness, ensuring the ability to withstand extreme levels of fastener.
- User-friendly Notch Design: Each sleeve is designed with a notch design, helping observe bushing location. And you can remove or install bushes quickly and professionally, no more over-installation.
- Though Blow-molded Carrying Case: The portable carrying case is included for easy storing and convenient carrying. Each socket has a designated slot, ensuring you won't misplace or lose any pieces anymore. Our box keeps you organized, so you can be prepared for any project.
- [Durable Materials Design] HZAUTOS press and pull sleeve kit is made of good-quality 45# steel with long service time. Upon hear treatment and blackened process, the press bushing assemblies have ultimate rust-resistant performance and excellent toughness.
- [Easy Operation] Our bushing bearing tool kit is provided with all the accessories for removing and installing bearings, bushings and seals. The notch design on each sleeve is for helping abserve the bushing location to finish the removal and installation process efficiently.
- [Universal Compatibility] HZAUTOS bearing press tool kit includes different sizes of sleeves and bushings, which can work with most vehicles and LCV, HGV Engines
- [Portable Carrying] Our 26pcs wheel bearing removal tool comes with a plastic carrying case with pre-sized slots for every item, which can keep all the items in the right place and carry easily. The sleeves are marked with the proper dimensions to distinguish them and you can find the proper one you need quickly.
- [Complete Package List] HZAUTOS press and pull sleeve kit includes 20 sleeves, 4 pulling spindles with nuts and thrust bearings, 2 double-sided step discs and 8 O-rings. For any issue about the product, welcome contact HZAUTOS after-sales team at any time.
- Universal Compatibility: This press and pull sleeve kit is compatible with most cars and LCV, and HGV engines. It is designed for the removal and installation of bushes, bearings, and seals and cuts down the possibility of damaging the bearing or suspension housings.
- All-in-one Tool Kit: Necessary parts are ready for easy removal and installation. This complete wheel bearing set includes 20 sleeves, 4 sizes pulling spindles (M10 / M12 / M14 / M16), and 2 double-sided step discs. Various sizes of bearing kits are provided to fit various wrenches and drivers.
- Rigid Construction for Reliability: Our fwd bearing tool is constructed from 45# steel with a protective black-oxide finish, providing durability and rust-resistance. The press sleeve kit assembly maintains high hardness and excellent toughness, ensuring the ability to withstand extreme levels of fastener.
- User-friendly Notch Design: Each sleeve is designed with a notch design, helping observe bushing location. And you can remove or install bushes quickly and professionally, no more over-installation.
- Tough Blow-molded Carrying Case: The portable carrying case is included for easy storing and convenient carrying. Each socket has a designated slot, ensuring you won't misplace or lose any pieces anymore. Our box keeps you organized, so you can be prepared for any project.
- [ Custom assembly ]: This custom bushing, bearing and sealed drive kit allows you to build your own custom bushing drive. Choose the required size and assemble your drive tool.
- [ High quality ]: All these custom bushings, bearings and sealed driver kits are made of high-standard aluminum with excellent service life and durability.
- [ Easy to use ]: simple to use, you only need to select the required size, then assemble your custom driver, select the component or size, assemble the drive tool, and beat the tool to complete the work. All discs are fully interchangeable with sealed drive kits.
- [ Great Compatibility ]: This set Can remove or install bushings that are flush with the housing, ideal for removing seal, bush or bearing job. All 50 pieces are interchangeable with each other so you get many different size variations in one set so you will do the job quickly.
- [ After-sales Service ]：If the product has any quality problems, We provide free return&exchange service. you could contact our customer service, we will give you an exact answer within 24h.
Last update on 2024-06-07 / Affiliate links / Images from Amazon Product Advertising API
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Bulletin Number: 05-63-18R; Revised 03/31/21 Page 1 of 2 NUMBER: 05-63-18R DATE: 06/20/18 REVISED: 03/31/21 APPLICABILITY: 2014-2018MY Forester 2015MY Crosstrek Hybrid (HEV) Model SUBJECT: Steering Rattle Sound / Steering Wheel Vibration CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Continued… SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2018 Subaru of America, Inc. All rights reserved. INTRODUCTION: This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed. PRODUCTION CHANGE INFORMATION: The new bushings were incorporated into production starting with VIN JH567501. This bulletin will be updated with a starting VIN for the Crosstrek HEV when it becomes available. PART INFORMATION: The images below show the location of the front bushing and the new part as identified by the orange paint mark. Always refer to the Service Manual for inspection requirements prior to making any repairs. Bushing location OLD NEW Bulletin Number: 05-63-18R; Revised 03/31/21 Page 2 of 2 Description Part Number Note BUSHING-TRANSVERSE LINK FRONT 20204AG030 NOTE: The NEW front bushings will have both the metal ring and an orange paint mark. SERVICE PROCEDURE / INFORMATION: The service procedures for inspection and replacement of the bushings along with lower control arm assembly R&R remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Customer satisfaction and retention starts with performing quality repairs. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code LOWER ARM and / or BUSHINGS R&R- ONE B611-401 1.5 LOWER ARM and / or BUSHINGS R&R- BOTH B611-404 1.9 NBM-25 SUBLET REPAIR / ADMINISTRATION EXPENSES C101-108 0.3 Repair times include: R&R and / or bushing / arm replacement and front end alignment. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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