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Home • Repair Tips • 2014-2018 Subaru Steering Rattle Sound / Steering Wheel Vibration

Repair Tips

2014-2018 Subaru Steering Rattle Sound / Steering Wheel Vibration

oemdtc October 14, 2021 No Comments

NHTSA ID Number: 10189693

Manufacturer Communication Number: 05-63-18R

 

Summary

This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.

 

6 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU CROSSTREK 2015
SUBARU FORESTER 2014-2018

 

 


SERVICE BULLETIN

NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21

APPLICABILITY: 2014-2018MY Forester
2015MY Crosstrek Hybrid (HEV) Model
SUBJECT: Steering Rattle Sound / Steering Wheel Vibration

 

 

INTRODUCTION:

This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.  The material for the cushion portion of the front bushing has been changed.

 

PRODUCTION CHANGE INFORMATION:

The new bushings were incorporated into production starting with VIN JH567501. This bulletin will be updated with a starting VIN for the Crosstrek HEV when it becomes available.

PART INFORMATION:

The images below show the location of the front bushing and the new part as identified by the orange paint mark.  Always refer to the Service Manual for inspection requirements prior to making any repairs.

 

SERVICE PROCEDURE / INFORMATION:

The service procedures for inspection and replacement of the bushings along with lower control arm assembly R&R remain unchanged.  Always refer to the applicable Service Manual and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time and every time.  This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.  Customer satisfaction and retention starts with performing quality repairs.

 

WARRANTY / CLAIM INFORMATION:

For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information:

Labor Description Labor Operation # Labor Time  Fail Code
LOWER ARM and / or BUSHINGS R&R- ONE B611-401 1.5 NBM-25
LOWER ARM and / or BUSHINGS R&R- BOTH B611-404 1.9
SUBLET REPAIR / ADMINISTRATION EXPENSES C101-108 0.3

 

Repair times include: R&R and / or bushing / arm replacement and front end alignment.

 

Description Part Number Note
BUSHING-TRANSVERSE LINK FRONT 20204AG030 2014-2018 Subaru Steering Rattle Sound / Steering Wheel Vibration • small light NOTE:  The NEW front bushings will have both the metal ring and an orange paint mark.

 

 

IMPORTANT REMINDERS:

  • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
  • Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
  • Always refer to STIS for the latest service information before performing any repairs.

 


1 Associated Document

Manufacturer Communications

NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21

https://www.nhtsa.gov/recalls?nhtsaId=10189693

MC-10189693-0001.pdf 353.593KB

MC-10189693-0001

 

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Last update on 2022-05-20 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2022-05-20 / Affiliate links / Images from Amazon Product Advertising API

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Tags:2014 2015 2016 2017 2018 Crosstrek Hybrid Forester HEV Rattle Sound Steering Rattle Sound Steering Wheel Vibration Subaru Vibration

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