NHTSA ID Number: 10189693
Manufacturer Communication Number: 05-63-18R
Summary
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | CROSSTREK | 2015 |
| SUBARU | FORESTER | 2014-2018 |
SERVICE BULLETIN
NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21
| APPLICABILITY: | 2014-2018MY Forester 2015MY Crosstrek Hybrid (HEV) Model |
| SUBJECT: | Steering Rattle Sound / Steering Wheel Vibration |
INTRODUCTION:
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed.
PRODUCTION CHANGE INFORMATION:
The new bushings were incorporated into production starting with VIN JH567501. This bulletin will be updated with a starting VIN for the Crosstrek HEV when it becomes available.
PART INFORMATION:
The images below show the location of the front bushing and the new part as identified by the orange paint mark. Always refer to the Service Manual for inspection requirements prior to making any repairs.
SERVICE PROCEDURE / INFORMATION:
The service procedures for inspection and replacement of the bushings along with lower control arm assembly R&R remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Customer satisfaction and retention starts with performing quality repairs.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information:
| Labor Description | Labor Operation # | Labor Time | Fail Code |
| LOWER ARM and / or BUSHINGS R&R- ONE | B611-401 | 1.5 | NBM-25 |
| LOWER ARM and / or BUSHINGS R&R- BOTH | B611-404 | 1.9 | |
| SUBLET REPAIR / ADMINISTRATION EXPENSES | C101-108 | 0.3 |
Repair times include: R&R and / or bushing / arm replacement and front end alignment.
| Description | Part Number | Note |
| BUSHING-TRANSVERSE LINK FRONT | 20204AG030  | NOTE: The NEW front bushings will have both the metal ring and an orange paint mark. |
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always refer to STIS for the latest service information before performing any repairs.
1 Associated Document
Manufacturer Communications
NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21
https://www.nhtsa.gov/recalls?nhtsaId=10189693
MC-10189693-0001.pdf 353.593KB
MC-10189693-0001
- Compatible Vehicles : Applicable to many cars and LCV ,HGV Engines
- Package: 20 x Press Sleeves, Inside Diameter from 34-72mm in 2mm steps, Outside Diameter from 44-82mm in 2mm steps, 4 x Pulling Spindles with nuts and thrust bearings (M10. M12. M14. M16)
- Product Usage: For Removal and Installation of Bearings, Bushes, Seals and cut down the possibility of damaging the bearing or suspension housings
- Benefit : Created from rugged drop forged construction and heat treated to withstand difficult and rugged jobs, making this tool set a long lasting and reliable tool
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- PACKAGE INCLUDING - 20Pieces Press Sleeves, 4Pieces Pulling Spindles
- NOTICE - Please check picture,tool information and fitment information before placing order.Please feel free to tell us via Email if any quality problem or dissatisfaction occurs
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- Packaged in plastic carrying / storage case.
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- PACKAGE INCLUDING - 20Pieces Press Sleeves, Inside Diameter from 34-72mm in 2mm steps, Outside Diameter from 44-82mm in 2mm steps, 4Pieces Pulling Spindles with nuts and thrust bearings (M10. M12. M14. M16)
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- Superior Quality — Advanced CNC machined heavy duty solid steel with black anodizing, strong and durable, anti-impact and anti-corrosion. High precision and hardness to provide a much longer service life.
- 100% Satisfaction Guarantee — If you're not 100% satisfied with our tools, simply return it for a full refund in 30 days. Support 12 months’ Warranty. Professional & Sincere Service allows you to take no risks to purchase in E-cowlboy!
Last update on 2021-11-25 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-11-25 / Affiliate links / Images from Amazon Product Advertising API
