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NHTSA ID Number: 10189693
Manufacturer Communication Number: 05-63-18R
Summary
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.
NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21
| APPLICABILITY: | 2014-2018MY Forester 2015MY Crosstrek Hybrid (HEV) Model |
| SUBJECT: | Steering Rattle Sound / Steering Wheel Vibration |
INTRODUCTION:
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed.
PRODUCTION CHANGE INFORMATION:
The new bushings were incorporated into production starting with VIN JH567501. This bulletin will be updated with a starting VIN for the Crosstrek HEV when it becomes available.
PART INFORMATION:
The images below show the location of the front bushing and the new part as identified by the orange paint mark. Always refer to the Service Manual for inspection requirements prior to making any repairs.
| Description | Part Number | Note |
| BUSHING-TRANSVERSE LINK FRONT | 20204AG030  |
NOTE: The NEW front bushings will have both the metal ring and an orange paint mark. |
SERVICE PROCEDURE / INFORMATION:
The service procedures for inspection and replacement of the bushings along with lower control arm assembly R&R remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Customer satisfaction and retention starts with performing quality repairs.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | CROSSTREK | 2015 |
| SUBARU | FORESTER | 2014-2018 |
1 Associated Document
Manufacturer Communications
NUMBER: 05-63-18R
DATE: 06/20/18
REVISED: 03/31/21
https://www.nhtsa.gov/recalls?nhtsaId=10189693
MC-10189693-0001.pdf 353.593KB
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- Universal Compatibility: This press and pull sleeve kit is compatible with most cars and LCV, and HGV engines. It is designed for the removal and installation of bushes, bearings, and seals and cuts down the possibility of damaging the bearing or suspension housings.
- All-in-one Tool Kit: Necessary parts are ready for easy removal and installation. This complete wheel bearing set includes 20 sleeves, 4 sizes pulling spindles (M10 / M12 / M14 / M16), and 2 double-sided step discs. Various sizes of bearing kits are provided to fit various wrenches and drivers.
- Rigid Construction for Reliability: Our fwd bearing tool is constructed from 45# steel with a protective black-oxide finish, providing durability and rust-resistance. The press sleeve kit assembly maintains high hardness and excellent toughness, ensuring the ability to withstand extreme levels of fastener.
- User-friendly Notch Design: Each sleeve is designed with a notch design, helping observe bushing location. And you can remove or install bushes quickly and professionally, no more over-installation.
- Tough Blow-molded Carrying Case: The portable carrying case is included for easy storing and convenient carrying. Each socket has a designated slot, ensuring you won't misplace or lose any pieces anymore. Our box keeps you organized, so you can be prepared for any project.
- Versatile Bushing Removal Tool: This pull and press sleeve kit by Orion Motor Tech provides everything you need to quickly and easily remove or install wheel bearings, bushings, and seals on most cars with an LCV or HGV engine.
- Universal Press and Pull Sleeve Kit: This complete bushing press kit includes 22 sleeves with a bore diameter ranging from 34 to 80 mm and 5 pulling shafts in the sizes of M10, M12, M14, M16, and M18, fitting a variety of wrenches and drivers.
- Notched Sleeve Design: Each sleeve is designed with a notch to securely catch the edge of the bushing while allowing clear visibility of the position of the bushing you're working on.
- Durable Construction: Made of premium carbon steel, this press sleeve kit provides strong and dependable long-lasting service; the pulling spindles are heat treated and blackened for superior strength and corrosion resistance.
- Compact & Portable: This 27 piece bush bearing insertion tool set comes with a blow-molded storage case, keeping everything organized and easy to carry from home garage to workshop.
- For the removal and installation of bushes/bearing and seal etc..
- Fully universal applications on both cars and LCV.
- 22 Sleeves Material: 40 CR.
- 5* pulling spindle 45# Carton steel + nuts sizes: M10, M12, M14, M16, M18.
- 【FUNCTION】 Designed for the removal and installation of bushes, bearings and seals. Each socket has a drilled head to locate retaining ball bearing on most breaker bars and impact wrenches to ensure a safe secure fit.
- 【FEATURES】 The whole tool set is with fully universal application for cars, LGV or HGV. This professional pull and press sleeve kit set with 5 pulling spindles and nuts.
- 【PACKAGE INCLUDED】 22x Press sleeves, 5x Pulling spindles and nuts.
- 【RELIABLE】 High quality 45# Carbon steel and through strict quality inspection. Suitable for professional mechanic and personal. You can buy it with confidence.
- 【ATTENTION】 Before purchasing this item, please double check the product details information. If you have any questions, feel free to contact us for help.
- UNIVERSAL SIZING: This Orion Motor Tech bushing removal tool kit includes 50 interchangeable discs to build 2,450 custom bushing driver variations so you always have the right size for the job.
- COMPLETE SET: The discs sizes range from 18mm (0.7 inches) all the way to 65mm (2.51 inches) in 1mm increments plus 74mm (2.91 inches). All discs are connected with a 12mm (0.47 inches) shaft and screw which quickly connects to a 180mm (7.08 inch) handle, making for a complete and effective wheel bearing driver set.
- EASY OPERATION: This auto tool kit includes a long handle shaft to simplify bearing race and seal replacement and help you remove or install wheel bearings quickly and professionally.
- HEAVY-DUTY DURABILITY: With ultra-strong carbon-steel construction and black anodic oxidation coating for rust-resistance, this mechanic toolset will stand up to years of heavy use.
- PROTECTIVE CARRYING CASE: Includes a heavy-duty, blow-molded case with precision-sized compartments for every piece - great for storage and transport while lengthening the life of the tool set.
- For the removal and installation of bushes / bearings and seals etc.
- Fully universal applications on both cars and LCV.
- Inside Diameter: 34,36,38,40,42,44,46,48,50,52,54,56,58,60,62,64,66,68, 70,72mm
- Outside Diameter: 44,46,48,50,52,54,56,58,60,62,64,66, 68,70,72,74,76,78,80,82mm
- ESSENTIAL TOOL FOR BALL JOINT SERVICE - Use the ORION MOTOR TECH Ball Joint Press Set Ball Joint Tool / Bushing Removal Tool with 4WD Adapter to effortlessly remove press fit parts including ball joints, U-joints, brake anchor pins, and more on most 2-wheel drive (2WD) and 4-wheel drive (4WD) vehicles without removing the control arm from the vehicle.
- PROFESSIONAL GRADE QUALITY AND DURABILITY - Off road weekend warriors, novices, and professional mechanics trust the ORION kit because ORION MOTOR TECH sources the highest quality components from around the world. Constructed from heavy-duty forged steel with black-oxide finish on adapters for maximum strength and longevity that resists rust and corrosion.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES - Fit most American domestic and imported 2-wheel drive (2WD) and 4-wheel drive (4WD) cars and light pickup trucks that have press-fit type ball joints, include 4-wheel drive (4WD) adapter that allows service for 1967 thru current 1/2 and 3/4 ton 4WD vehicles having the Dana 30 or 44 front axle (found on Ford, GM, Dodge, IHC and Jeep vehicles).
- CONVENIENTLY ORGANIZED IN CUSTOM MOLDED CASE - Ball joint press / bushing/ removal tool kit is enclosed inside a heavy-duty 11” x 3” x 15” inch (27.9cm x 7.6cm x 38.1cm) plastic blow-molded carrying case with handle for easy storage, safe storage, and quick organization. Package include: 3x Receiving Tube, 1x Removal Adapter, 1x Installation Adapter, 1x Screw, 1x Install Cup Adapter, 1x Forcing-screw Press, 1x Receiving Cup, 1x Installing Cup.
- ORION MOTOR TECH - We pursue outstanding quality and professional technical support. If you are not satisfied with this product or if you have any question, please feel free to let us know.
- WHEEL BEARING PULLER SET: This wheel bearing tool kit by Orion Motor Tech provides everything you need to let you quickly and easily remove and install your wheel bearings without hammering and front-end alignment
- UNIVERSAL COMPATIBILITY: Our versatile wheel bearing press kit offers multiple sleeves and bushings in most common sizes to work with nearly any front wheel drive automobile or light truck, whether foreign or domestic
- QUICK & EASY OPERATION: Two 8.8 grade sliding screws with precision threading firmly hold your bearings and let you smoothly pop them out without damage, leaving the steering knuckle and strut assembly untouched
- DURABLE CONSTRUCTION: Made of premium stainless steel, this wheel bearing removal tool set provides strong and dependable long-lasting service; the sliding screws are heat treated and blackened for superior strength and corrosion resistance
- COMPACT & PORTABLE: This 24 piece front wheel bearing press tool set comes with a blow-molded storage case, keeping everything organized and easy to carry from home garage to workshop
- Master Bushing Tool Set ---- deluxe custom driver kit, assist in the bearing race and seal replacement on your car, truck transmission, axle, wheel hub when installing new bearing seal back into your vehicles
- Universal Compatibility ---- our bearing and seal driver set has 50 interchangeable discs, giving you an amazing 2,450 different variations due to each of the 50 discs being interchangeable with each other. The discs go from 0.7 inches all the way to 2.55 inches in 1mm increments plus 2.9 inches. All discs are connected with a 0.47 inches shaft and screw which connects to a 7.08 inch handle, making the wheel bearing driver set complete and effect.
- Heavy Duty and Durability ---- heavy-duty carbon steel construction; black anodic oxidation for ultimate anti-rust performance, these components will stand up to heavy use and accidental drops. Perfect for off road weekend warriors, novices, and professional mechanics.
- Effective Press Kit ---- everything you need for a fast & effective removal and installation of wheel bearings on your cars or trucks; easily replaces wheel bearings with our multi-size bushing discs and heavy-duty long handle shaft
- Comes with the case ---- Each kit includes illustrated parts diagram making operation easily. It is equipped with 50pcs bushing discs, 1pc long handle shaft and necessary assemblies. Comes in a heavy duty, blow molded case for every parts, easy for storage and transport.
- Complete Bearing Press Kit: Our custom bushing bearing & seal driver set includes 49 pcs discs from 18 mm/0.7" to 65 mm/2.6", in 1 mm/ 0.04" increments, along with a 74 mm/2.9" large disc. You also get a handle, extension head, hex wrench, and other accessories for comprehensive coverage of bearing removal needs.
- Built to Last: Crafted from high-hardness steel, our bushing press kit is built to resist deformation and damage. The thick disk sleeves and non-slip handle can handle the force of a hammer or chisel. Plus, the black oxide coating ensures rust resistance and durability.
- Damage-free Operation: Assemble the handle and disc quickly and securely with screws. This design prevents the loosening of the disc and minimizes the risk of damaging bearings or other components; no need to use the inefficient and harsh hammer or chisel.
- Efficient Storage: Say goodbye to custom bushing, bearing, and sealed drive tool clutter with our high-toughness waterproof plastic box. It's designed with internal dividers to neatly organize and differentiate various sleeve sizes, ensuring each component is safely stored and easy to carry wherever you go.
- Multi-Purpose Utility: With a wide range of sizes and a long handle, our bearing and seal driver kit simplifies the disassembly and replacement of wheel bearings for bicycles, motorcycles, cars, SUVs, and more. The bearing race and seal driver set is a perfect companion for both auto repair professionals and DIY enthusiasts.
Last update on 2024-04-06 / Affiliate links / Images from Amazon Product Advertising API
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Bulletin Number: 05-63-18R; Revised 03/31/21 Page 1 of 2 NUMBER: 05-63-18R DATE: 06/20/18 REVISED: 03/31/21 APPLICABILITY: 2014-2018MY Forester 2015MY Crosstrek Hybrid (HEV) Model SUBJECT: Steering Rattle Sound / Steering Wheel Vibration CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Continued… SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2018 Subaru of America, Inc. All rights reserved. INTRODUCTION: This bulletin announces a design change made to the forward bushing used in the front lower control arm to address customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed. PRODUCTION CHANGE INFORMATION: The new bushings were incorporated into production starting with VIN JH567501. This bulletin will be updated with a starting VIN for the Crosstrek HEV when it becomes available. PART INFORMATION: The images below show the location of the front bushing and the new part as identified by the orange paint mark. Always refer to the Service Manual for inspection requirements prior to making any repairs. Bushing location OLD NEW Bulletin Number: 05-63-18R; Revised 03/31/21 Page 2 of 2 Description Part Number Note BUSHING-TRANSVERSE LINK FRONT 20204AG030 NOTE: The NEW front bushings will have both the metal ring and an orange paint mark. SERVICE PROCEDURE / INFORMATION: The service procedures for inspection and replacement of the bushings along with lower control arm assembly R&R remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time and every time. This includes but is not limited to: important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Customer satisfaction and retention starts with performing quality repairs. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code LOWER ARM and / or BUSHINGS R&R- ONE B611-401 1.5 LOWER ARM and / or BUSHINGS R&R- BOTH B611-404 1.9 NBM-25 SUBLET REPAIR / ADMINISTRATION EXPENSES C101-108 0.3 Repair times include: R&R and / or bushing / arm replacement and front end alignment. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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