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NHTSA ID Number: 10208697
Manufacturer Communication Number: 05-75-20R
Summary
This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right. (Crosstrek Hybrid only)
NUMBER: 05-75-20R
DATE: 02/02/22
REVISED: 02/10/22
INTRODUCTION:
This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right. The sound is a result of interference between the front coil spring and the strut bearing. The design change increases the amount of turns in the coil spring which minimizes the area between the spring and strut bearing and eliminates the sound.
PART INFORMATION:
| Description | Part Number | Application |
| COIL SPRING-FRONT | 20330FL00C | Impreza w/ MT |
| 20330FL01C | Impreza w/ CVT | |
| 20330FL620 | Crosstrek Hybrid |
NOTE: Impreza has a turn increase from 4.2 turns to 4.4. Crosstrek Hybrid has a turn increase from 4.83 turns to 4.87. These changes have been incorporated into the 2022MY vehicle production.
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
IMPORTANT NOTE: When this condition is confirmed, it is NOT necessary to replace both front coil springs at the same time. Only replace the spring on the side where the sound is confirmed to be coming from.
The service procedure for front coil spring replacement remains unchanged. Always refer to the Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary tools, required processes and related one-time-use parts needed for a complete and lasting repair.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | CROSSTREK | 2021 |
| SUBARU | IMPREZA | 2017-2019 |
1 Associated Document
Manufacturer Communications
NUMBER: 05-75-20R
DATE: 02/02/22
REVISED: 02/10/22
https://www.nhtsa.gov/recalls?nhtsaId=10208697
MC-10208697-0001.pdf 1046.573KB
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NHTSA ID Number: 10208511
Manufacturer Communication Number: 05-75-20
Summary
This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right.
1 Associated Document
Manufacturer Communications
NUMBER: 05-75-20
DATE: 02/02/22
https://www.nhtsa.gov/recalls?nhtsaId=10208511
MC-10208511-0001.pdf 1038.786KB
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| “This site contains affiliate links for which OEMDTC may be compensated” |
- Adjustable safeguard brace prevents accidental release of spring under load and enables the removal parts of the tool to always operate in parallel.
- Rugged frame reduces flexing, bending, and warping even under high tension, each pair of the spring compressor tool can withstand a load of up to 2645lbs(1200 kg).
- Ideal solution for a variety of vehicles, including trucks and large sedans. Avoid strut compressors with flimsy hooks creating slippage and other safety problems.
- This heavy-duty spring compressor tool has a wide jaw capacity of 2.7-10.6 inches (70-270 mm) and an adjustable holder suitable for 8.6-12.2 inches (220-310 mm) diameters coil.
- The screw compressor can hold the spring tightly by rotating the easy to use hexagonal nut. Use 19 mm hex socket or wrench. Always grease threads before use to avoid stripping.
- SPECIALTY TOOL: Coil Spring Compressor removes and installs straight or curved springs made of wire up to 3/4 inch diameter
- SAFE: Designed for the safe and efficient removal and installation of most automotive coil spring suspensions
- TOUGH: Made to last with Chrome Vanadium Steel arms, precision built to meet or exceed ANSI standards for a lifetime of use
- COMES IN: Heavy duty blow molded case to keep kit protected and organized
- EASY TO READ: Includes detailed instruction with usage photos
- Heavy Duty 11-1/2” Strut Spring Compressor Tool – Set of 2 (Pair) – MacPherson Spring Compression, 13/16” Socket 1/2" Drive to compress the coil spring to replace the shock absorber unit or spring; For repairs on bent struts, strut tubes, and damaged pieces; Easy and super-fast setup; Attach the brackets completely onto the spring, tighten, and remove the strut; Lubricate threads with anti-seize compound for prolonged life.
- Acme threaded rod with broad spring contact and built-in detent pins to lock the coil spring in place for safer spring compression; Acme threaded rod allows for durable and smooth compression of springs both on or off the vehicle with hand or power tools.
- Wide compatible with struts assembly that remove from the vehicle to transfer the old spring on the new strut, hex-shaped end for a 13/16-inch wrench or socket and allows a 1/2-inch extension for adjustment if the strut is too close to the tool, 11.5-inches threaded rods for 10-inches to 10.5-inches maximum opening to fit jaws to coils (Wide jaws with standard diameter of approximately 6 inches OD front coil springs).
- Constructed with forged hooks and center screw hardened for maximum strength and longevity, designed to withstand extreme pressure in any environment, ideal for professional mechanic and automotive repair novice.
- 1-YEAR WARRANTY: Orion Motor Tech backs these spring compressors with a generous 1-year warranty as well as our usual friendly 24/7 customer service, ensuring that you'll enjoy their use for years to come!
- Premium Material: The Macpherson strut spring compressor structure is equipped with heat-treated forcing hooks and hardened center screws, which are very hard, non bending, and have maximum strength and service life.
- Excellent Design: The spring removal tool adopts a heavy duty threaded rod to achieve large spring contact , quickly providing tremendous support force for your operation. Our McPherson strut spring compressor offers a adjustable range of 10.5inches. The built-in stop pin locks the coil spring in place to safely and easily compress the spring.
- Tools to Work Together: The strut spring compressor tool can be used with a 3/4 "or 19mm socket and a ratchet to rotate the spindle to compress the strut spring, safely removing the fastening nut securing the socket. The automative strut compressor tool allows manual or electric tools to compress the spring permanently and smoothly on or off the vehicle.
- Safer & Simple Use: All you need to do is prepare thread lubricant, fully attach the bracket to the spring, tighten the tool, and then remove the strut. A strut spring compressor tool that can be operated by one person, very fast and convenient. This package comes with a high-quality storage box to help store tools safely!
- Wide Application: The strut spring compression tool set applys to compressing the coil springs on the McPherson strut assembly, helping to replace Macpherson struts, shock absorbers, and springs, as well as repairing bent struts, strut tubes, and damaged parts.
- EASILY INSTALL COIL SPRINGS: Use the ABN | Coil Compressor Tool to help you install coil springs and coil spring spacers; This car spring compressor tool compresses conventional coil springs for replacement or removal from suspension
- FITS YOUR RIDE: Safely compress “loose” coil springs (no shock in the middle of the spring) and the main coils between the upper/lower control arms on most vehicles and light trucks with an arm coil spring front suspension (If it has coil springs, this coil spring tool will work); Not intended for McPherson strut springs or shocks; We do not recommend using on coil springs with special coatings, as it may damage the coating and cause the spring to fail
- EASY TO USE: Instructions not included; Insert this coil springs compressor through the center of the coil spring, engage the hooks with screw shaft centered so both hooks grip a coil towards top of spring, insert fork through lowest coil possible and make sure fork straddles the screw shaft and sits evenly on coil, ensure that the compressor washers are sitting in recessed area of fork, compress spring by slowly tightening screw shaft clockwise while ensuring hooks do not rotate on springs
- BUILT TO LAST: Constructed from heavy-duty metal with a black-oxide finish for maximum strength and longevity that resists rust and corrosion; Between uses, we recommend cleaning and applying anti-seize compound lubrication to the screw shaft threads of this automotive spring compressor to prolong the life of the center screw; Not intended for use with impacts tools (damage to threads may occur)
- EASY STORAGE: Heavy-duty 13” x 2.5” x 7.8” inch (33cm x 6.4cm x 19.8cm) plastic blow-molded carrying case with latches and built-in handle for easy transportation, safe storage, and quick organization
- Sturdy Locking: Our compressor tools feature built-in detent latches to help lock coil in place. The accompanying safety gauge helps you to test if this tool is right for your coil
- Easy Removal And Installation: This spring compressor quickly and easily compresses most coil springs. See the product manual for full instructions and listings
- Durable Materials: This coil tool features forged construction for strength and durability. The top-quality steel will enable long usage and keeping your coil in place
- Stable Compression: The strut spring and coil spring compressor compresses up to 5/8 inches (.625 mm) coil diameter and features broad spring contact for stable compression
- Convenient Storage: This coil spring compressor tool comes with a vibrant red carrying case. With sliding locks on the case, your compressor isn’t going anywhere. However, you can take it anywhere with the travel handle and lightweight design
- WIDE APPLICATION: This strut spring compression tool has a safety guard bar suitable for 8 to 11.7 inches (20.3-29.7cm) diameters coil and hook jaws that can extend from 1.4 to 11 inches (3.6-27.9cm) to fit most automobiles, motorcycles, ATVs, trucks, and other large vehicles.
- PREMIUM MATERIAL: With drop-forged hooks, heat-treated 45# steel construction,our car spring compressor tool has maximum durability and strength even under high tension, while premium galvanized finish resists corrosion and rust.
- SAFETY BRACKET: This strut coil spring compressor’s adjustable bracket can prevent accidental pressure release of spring under load and ensure stable parallel compression. Suspension spring tool bears up to 2200 pounds (1000kg).
- SECURE LOCKING DESIGN: Strut spring compressor kit hook jaws combine with locking mechanisms increasing security to protect you better.
- EASY TO USE: By rotating a 19 mm hex socket or wrench, the screw compressor can compress the spring easily. Not intended for impact tools.
- 4.5 Ton Hydraulic Load Capacity: The hydraulic jack has a 4.5 ton load capacity, and the rated compression force is 1 ton. Our coil spring compressor is great for various vehicle types, including sedans, SUVs, off-road vehicles, and pickup trucks. Perfectly suited for spring disassembly and shock absorber maintenance.
- Versatile Clamping Options: Our spring compressor comes with two clasps for the utmost versatility. The small spring clasp accommodates sizes from 4.3" to 5.1", while the big spring clasp caters to 5.5" to 6.7" sizes. With a maximum compression stroke of 12.6"/320 mm and featuring 8 positioning holes on the column, you can easily adjust the clasp position to match different spring heights.
- Stable Suspension: Prioritizing safety and convenience, our coil spring compressor features a stable suspension system that prevents bouncing due to spring tension. It halts at the current position and only descends slowly when you engage the pressure release valve.
- Safety Assurance: The strut spring compressor provides multiple-layered protection: a 39.4" extended safety chain to secure the springs, an additional stable locking mechanism, and a safety tongue on the clasp to prevent spring detachment accidents. The H-shaped stable base ensures minimal wobbling during operation. For added security, two pre-drilled holes allow you to anchor the compressor to the ground.
- Premium Material Construction: The hydraulic jack boasts a leak-proof hydraulic pump and a dampened hydraulic rod for seamless lifting and lowering. The Q235 reinforced steel column and the ductile cast iron clasps provide unparalleled durability to withstand extreme pressures, ensuring heavy-duty springs without risk of breakage or bending.
- Remove and replace the coil springs on the wishbone without dismantling the axle.
- Suitable for use on multi-link independent suspensions.
- Telescopic range 120mm-325mm. Includes 2 Plates sizes 90/150mm and 2 Plates size 70/130mm.
- DO NOT USE THE IMPACT DRIVER!
- Storage case included.
- This compressor fits most late-model rear wheel drive domestic vehicles in which the coil springs are between the upper and lower control arms
- The tool features four case-hardened self-aligning plates to ensure correct load distribution under tension
- Includes two 3-3/8" ID plates and two 4" ID plates
- Will not work on Mercedes-Benz vehicles
- lifetime limited warranty
Last update on 2024-07-09 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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Bulletin Number: 05-75-20R; Revised: 02/10/22 Page 1 of 2 Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 05-75-20R DATE: 02/02/22 REVISED: 02/10/22 APPLICABILITY: 2017-19MY Impreza 2021MY Crosstrek Hybrid SUBJECT: Front Coil Spring- Design Change to Address Cracking Sound from Front Suspension INTRODUCTION: This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right. The sound is a result of interference between the front coil spring and the strut bearing. The design change increases the amount of turns in the coil spring which minimizes the area between the spring and strut bearing and eliminates the sound. Interference Area COIL SPRING-FRONT BEARING-FRONT STRUT PART INFORMATION: Description Part Number Application COIL SPRING-FRONT 20330FL00C Impreza w/ MT 20330FL01C Impreza w/ CVT 20330FL620 Crosstrek Hybrid NOTE: Impreza has a turn increase from 4.2 turns to 4.4. Crosstrek Hybrid has a turn increase from 4.83 turns to 4.87. These changes have been incorporated into the 2022MY vehicle production. SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2020 Subaru of America, Inc. All rights reserved. Bulletin Number: 05-75-20R; Revised: 02/10/22 Page 2 of 2 Continued… REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. IMPORTANT NOTE: When this condition is confirmed, it is NOT necessary to replace both front coil springs at the same time. Only replace the spring on the side where the sound is confirmed to be coming from. The service procedure for front coil spring replacement remains unchanged. Always refer to the Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary tools, required processes and related one-time-use parts needed for a complete and lasting repair. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code FRONT STRUT OVERHAUL- ONE B611-201 0.7 FRONT STRUT OVERHAUL- BOTH B611-204 1.1 NAD-25 *FOUR WHEEL ALIGNMENT C611038 1.4 *C101108 SUBLET REPAIR, ADMINISTRATION EXPENSES 0.3 Can be claimed to cover dealer administration expenses when subletting the Alignment. IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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