Front Coil Spring- Design Change to Address Cracking Sound from Front Suspension – 2017-2019 Subaru Impreza & 2021 Crosstrek Hybrid

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NHTSA ID Number: 10208697

Manufacturer Communication Number: 05-75-20R

Summary

This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right. (Crosstrek Hybrid only)

 


NUMBER: 05-75-20R
DATE: 02/02/22
REVISED: 02/10/22

INTRODUCTION:

This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right.  The sound is a result of interference between the front coil spring and the strut bearing.  The design change increases the amount of turns in the coil spring which minimizes the area between the spring and strut bearing and eliminates the sound.

 

PART INFORMATION:

Description  Part NumberApplication
COIL SPRING-FRONT20330FL00CImpreza w/ MT
20330FL01CImpreza w/ CVT
20330FL620Crosstrek Hybrid

 

NOTE: Impreza has a turn increase from 4.2 turns to 4.4. Crosstrek Hybrid has a turn increase from 4.83 turns to 4.87. These changes have been incorporated into the 2022MY vehicle production.

 

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

IMPORTANT NOTE: When this condition is confirmed, it is NOT necessary to replace both front coil springs at the same time.  Only replace the spring on the side where the sound is confirmed to be coming from.

The service procedure for front coil spring replacement remains unchanged.  Always refer to the Service Manual and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time, every time.  This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary tools, required processes and related one-time-use parts needed for a complete and lasting repair.

 


4 Affected Products

Vehicles

MAKEMODELYEAR
SUBARUeBayCROSSTREK2021
SUBARUeBayIMPREZA2017-2019

 


1 Associated Document

Manufacturer Communications

NUMBER: 05-75-20R
DATE: 02/02/22
REVISED: 02/10/22

MC-10208697-0001.pdf 1046.573KB

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NHTSA ID Number: 10208511

Manufacturer Communication Number: 05-75-20

Summary

This bulletin announces a design change of the front coil spring to address a cracking-type sound coming from the suspension when turning left or right.

 

1 Associated Document

Manufacturer Communications

NUMBER: 05-75-20
DATE: 02/02/22

MC-10208511-0001.pdf 1038.786KB

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“This site contains affiliate links for which OEMDTC may be compensated”
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Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API


 

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