WRD-22 – Wheel May Detach From Vehicle – 2023 Subaru Solterra

Owners are advised not to drive their vehicles until they are repaired. Dealers will replace the hub bolts and wheels, free of charge. Letters notifying owners of the safety risk were mailed June 27, 2022. A second letter will be sent once the remedy is available. Owners may contact Toyota’s customer service at 1-800-331-4331.

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 October 6, 2022 AMENDMENT TO DEFECT INFORMATION REPORT (22V-444) This amends Toyota’s Part 573 Report of June 23, 2022 concerning the hub bolt issue on certain Toyota and Subaru vehicles. The sections listed below either contain information that was unavailable at the time of Toyota’s initial Part 573 Report or has been amended and should be replaced with the information listed below. In Section 1, the following information should be added: 1. Vehicle Manufacturer Name: Manufacturer of Hub bolt: MEIDOH CO., Ltd. 4-5 Sengen-cho Toyota-shi Aichi 471-0037 Phone: +81-565-31-0330 Country of Origin: Japan Manufacturers of Wheels: Zhejiang Wanfeng Auto Wheel Co., Ltd. Xinchang, Industrial Zone, Xinchang County, Zhejiang Phone: +86-575-86298392 Country of Origin: China CITIC Dicastal Co., Ltd. No 185, Long Hai Road, Economic and technological development zone, Qin Huangdao City, He Bei Province Phone: +86-033-55358888 Country of Origin: China In Section 2, the following information should be added: 2. Identification of Involved Vehicles and Affected Components: Applicability Part Number Part Name Component Description MY 2023 Toyota bZ4X 90942-02090 BOLT, HUB Hub bolt 42611-0R510 WHEEL, DISC Wheel (18 inch) 42611-0R630 WHEEL, DISC Wheel (18 inch) 42611-0R530 WHEEL, DISC Wheel (20 inch) MY 2023 Subaru SOLTERRA 90942-02090 BOLT, HUB Hub bolt 42611-0R510 WHEEL, DISC Wheel (18 inch) 42611-0R630 WHEEL, DISC Wheel (18 inch) 42611-0R540 WHEEL, DISC Wheel (20 inch) In Section 4, the following should replace the information provided in the June 23, 2022 Part 573 Report: 4. Percentage of Vehicles Estimated to Actually Contain the Defect: 100%. However, whether the issue in each case will lead to the wheel detachment depends on many variables described in Section 5 below. In Section 5, the following should replace the information provided in the June 23, 2022 Part 573 Report: 5. Description of Problem: The subject vehicles are equipped with wheels attached to the vehicle with certain hub bolts. A higher-than-expected coefficient of friction of the bolt surface may result in lower-than-expected clamping force from the fastening of these bolts during assembly. Under certain driving conditions that can expose the bolts to higher operating temperatures, the coefficient of friction of the bolt can change, causing additional torque relaxation. If these conditions occur, the overall wheel slip resistance torque can become lower than the torque that can be produced under certain driving and braking conditions in the subject vehicles. This can result in all of the hub bolts on a wheel to loosen to the point where they can detach. In addition, the subject vehicles were equipped with wheels that contained excessive roughness on a contact surface and bolt holes that were misaligned. These conditions can lead to further reduction of the overall wheel slip resistance torque. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. In Section 7, the following should replace information provided in the June 23, 2022 Part 573 Report: 7. Description of Corrective Repair Action: All known owners of the subject Toyota bZ4X vehicles will be notified. The dealer will replace the hub bolts with newly designed hub bolts with a washer. In addition, the dealer will replace the wheels with improved ones. The remedy will be provided at no cost to the customer. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. Reimbursement Plan for pre-notification remedies for Toyota bZ4X vehicles As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty.

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 Dear Toyota bZ4X Customer, On June 22nd, 2022, Toyota announced Safety Recall 22TA06 involving your bZ4X. Toyota has prepared the remedy and we are now ready to repair your vehicle. If your vehicle is not currently at an authorized Toyota dealer, please contact your dealer to make arrangements for pick up. Please DO NOT drive your vehicle to the dealership or anywhere else until the remedy is performed. In addition, as part of our continuing efforts to provide superior customer satisfaction, Toyota is announcing some service campaigns in which your vehicle is included. Repairs for these additional service campaigns will be performed FREE OF CHARGE to you. To reduce your inconvenience, we are prepared to address these additional service campaigns on your bZ4X while it is at the dealer for the 22TA06 Safety Recall repair. Details about these additional service campaigns are listed below. Your dealer will also be reaching out to you to discuss these items and obtain your approval to complete these additional repairs at the same time they perform the remedy for Safety Recall 22TA06. Special Service Campaign 22TC11 – DC Cold Weather Charging A software update has been developed to improve DC charging performance during low temperatures. The Toyota dealer will update the software in the vehicles applicable ECUs. Limited Service Campaign 22TD05 – Software Update for “Car Finder” Feature The Car Finder app, included with a Toyota One app subscription, operates the headlights to help locate the vehicle. There is an update to the software to improve the system operation. The update is available whether or not you currently have a subscription or decide to subscribe in the future. The Toyota dealer will update your vehicle with the latest software. If you have any questions about the contents of this communication, your local authorized Toyota dealer will be more than happy to answer any of your questions. If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. We apologize for the inconvenience this may have caused. Thank you for owning a Toyota, Toyota Motor Sales Spanish translation on back side 22TA06 2WD Email Traducción en español en el lado inverso Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 Estimado cliente de un Toyota bZ4X, El 22 de junio de 2022, Toyota anunció el Retiro de Seguridad 22TA06 relacionado con su bZ4X. Toyota ha preparado el remedio y ahora estamos listos para reparar su vehículo. Si su vehículo no se encuentra actualmente en un concesionario Toyota autorizado, por favor comuníquese con su concesionario, el cual coordinará recoger el vehículo. Por favor NO conduzca su vehículo al concesionario ni a ningún otro lugar hasta que se realice el remedio. Además, como parte de nuestros continuos esfuerzos por brindar satisfacción superior al cliente, Toyota está anunciando algunas campañas de servicio en las que se incluye su vehículo. Las reparaciones de estas campañas de servicio adicionales se realizarán SIN CARGO para usted. Para reducir sus inconvenientes, estamos preparados para abordar estas campañas de servicio adicionales en su bZ4X mientras está en el concesionario para la reparación del Retiro de Seguridad 22TA06. Los detalles sobre estas campañas de servicios adicionales se indican a continuación. Su concesionario también se comunicará con usted para hablar sobre esto y obtener su aprobación para completar estas reparaciones adicionales al mismo tiempo que realiza el remedio para el Retiro de Seguridad 22TA06. Campaña de Servicio Especial 22TC11: Carga de DC en Climas Fríos Se ha desarrollado una actualización de programa de software para mejorar el rendimiento de carga de DC durante bajas temperaturas. El concesionario Toyota actualizará el programa de software en las ECU correspondientes del vehículo. Campaña de Servicio Limitado 22TD05: Actualización de Programa de Software para la Función “Car Finder” La aplicación “Car Finder,” que se incluye con una suscripción a la aplicación “Toyota One,” opera los faros para ayudar a ubicar el vehículo. Hay una actualización del programa para mejorar el funcionamiento del sistema. La actualización está disponible ya sea que tenga o no una suscripción actualmente o decida suscribirse en el futuro. El concesionario Toyota actualizará su vehículo con el último programa. Si tiene alguna pregunta sobre el contenido de este comunicado, su concesionario autorizado Toyota local responderá con gusto todas sus preguntas. Si requiere más asistencia, puede comunicarse con el Centro de Experiencia del Cliente Toyota llamando al 1 888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m. y los sábados de 9:00 a.m. a 7:00 p.m., Hora del Este. Le pedimos disculpas por cualquier inconveniente que esto pudiera causarle. Muchas gracias por ser el propietario de un Toyota, Toyota Motor Sales English version on front side 22TA06 2WD Email Versión en inglés en el frente

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TOYOTA Toyota Motor North America, Inc. Vehicle Safety & Compliance Liaison Office Mail Stop: W4-2D 6565 Headquarters Drive Plano, TX 75024 June 23, 2022 DEFECT INFORMATION REPORT 1. Vehicle Manufacturer Name: Toyota Motor Corporation [“TMC”] 1, Toyota-cho, Toyota-city, Aichi-pref., 471-8571, Japan Affiliated U.S. Sales Company: Toyota Motor North America, Inc. [“TMNA”] 6565 Headquarters Drive, Plano, TX 75024 Subaru of America, Inc. [“SOA”] One Subaru Drive, Camden, NJ 08103 Supplier Information: To be provided. Country of Origin: To be provided. 2. Identification of Involved Vehicles and Affected Components: Based on production records, we have determined the involved vehicle population as in the table below. Make/Car Line Model Year Manufacturer Production Period Toyota/bZ4X 2023 TMC March 30, 2022 through April 21, 2022 Subaru/SOLTERRA March 30, 2022 through June 3, 2022 Applicability Part Number Part Name Component Description To be provided Note: (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. 3. Total Number of Vehicles Potentially Involved: bZ4X : 258 Solterra : 403 Total : 661 4. Percentage of Vehicles Estimated to Actually Contain the Defect: Toyota is unable to estimate the percentage of the involved vehicles to contain the defect. As described in Section 5, the cause of this issue is still under investigation. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. 5. Description of Problem: The subject vehicles are equipped with wheels attached to the vehicle with hub bolts. After low-mileage use, all of the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. The cause of the issue and the driving patterns under which this issue could occur are still under investigation. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. 6. Chronology of Principal Events: Mid-May 2022 – Late June 2022 Toyota received a field technical report from the Taiwan market indicating separation of the front left wheel from the vehicle. Toyota recovered the wheels and hub bolts from this vehicle for investigation. Toyota then received two field technical reports from the U.S. market. One of the reports indicated loose hub bolts of the front left wheel and the other indicated a separation of the front left wheel from the vehicle. Toyota reviewed the production process at the vehicle assembly plant and did not identify any abnormalities on the hub bolt tightening history of these three vehicles. Toyota also reviewed the assembly process of the wheel and hub bolts at the assembly plant and did not identify any abnormalities. In addition, although damage was observed on the wheel recovered from the vehicle in the Taiwan market, the damage was believed to be a result of the wheel separating from the vehicle and the cause of the loosening of the hub bolts was not able to be identified. Toyota continued to investigate and conducted a driving test using mass production wheels and hub bolts that were tightened to specification. The testing showed that the hub bolts loosened under certain severe driving patterns. June 20, 2022 While the cause of the issue and the driving patterns under which this issue could occur are still under investigation, the current information indicates that all of the hub bolts on a wheel on the subject vehicles can loosen to the point where the wheel can detach from the vehicle after low-mileage use. Thus, Toyota decided to conduct a voluntary safety recall campaign and will instruct the owners of the subject vehicles not to drive their vehicles. Toyota will continue to investigate the issue and develop a remedy. As of June 18, 2022, based on a diligent review of records, Toyota’s best engineering judgment is that there are two Toyota Field Technical Reports (received between June 3, 2022 and June 8, 2022) and zero warranty claims that have been received from U.S. sources that relate or may relate to this condition and which were considered in the decision to submit this report. 7. Description of Corrective Repair Action: All known owners of the subject Toyota bZ4X vehicles will be notified by first class mail and instructed not to drive their vehicles. Owners will also be informed that Toyota’s investigation is ongoing and that they will be contacted when further information is available. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. Reimbursement Plan for pre-notification remedies for Toyota bZ4X vehicles As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. 8. Recall Schedule: Toyota will notify bZ4X owners about this issue through a number of communication channels, including email, phone calls, and first-class mail. Toyota will begin notifying customers on June 23, 2022. The owner letter required by 49 CFR Part 577 will be sent by August 22, 2022. A copy of the draft owner letter will be submitted as soon as it is available. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. 9. Distributor/Dealer Notification Schedule: Notifications to Toyota distributors/dealers will be sent by June 23, 2022. Copies of dealer communications will be submitted as they are issued. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. Notifications to Subaru distributors will be sent by June 23, 2022. Copies of communications will be submitted as they are issued. 10. Manufacturer’s Campaign Number: Toyota bZ4X : 22TB06[Interim] / 22TA06[Remedy] Subaru Solterra : WRD-22

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 Dear Toyota bZ4X Customer, On June 22nd, 2022, Toyota announced Safety Recall 22TA06 involving your bZ4X. Toyota has prepared the remedy and we are now ready to repair your vehicle. If your vehicle is not currently at an authorized Toyota dealer, please contact your dealer to make arrangements for pick up. Please DO NOT drive your vehicle to the dealership or anywhere else until the remedy is performed. In addition, as part of our continuing efforts to provide superior customer satisfaction, Toyota is announcing some service campaigns in which your vehicle is included. Repairs for these additional service campaigns will be performed FREE OF CHARGE to you. To reduce your inconvenience, we are prepared to address these additional service campaigns on your bZ4X while it is at the dealer for the 22TA06 Safety Recall repair. Details about these additional service campaigns are listed below. Your dealer will also be reaching out to you to discuss these items and obtain your approval to complete these additional repairs at the same time they perform the remedy for Safety Recall 22TA06. Special Service Campaign 22TC11 – DC Cold Weather Charging A software update has been developed to improve DC charging performance during low temperatures. The Toyota dealer will update the software in the vehicles applicable ECUs. Limited Service Campaign 22TD05 – Software Update for “Car Finder” Feature The Car Finder app, included with a Toyota One app subscription, operates the headlights to help locate the vehicle. There is an update to the software to improve the system operation. The update is available whether or not you currently have a subscription or decide to subscribe in the future. The Toyota dealer will update your vehicle with the latest software. Special Service Campaign 22TC09 – bZ4X Vehicle Identification Number (VIN) Verification Toyota became aware that the make of your vehicle may be mis-identified as a Subaru when the first eight digits of your vehicle’s VIN is decoded. Various third-party organizations may utilize the first eight digits of your vehicles VIN to verify the make of the vehicle for various purposes including, but not limited to: State Registration/Title creation, EV Tax Credit Application, Financing, etc. We want to assure you that your VIN is a genuine Toyota product and that your VIN is unique to your vehicle. The Toyota dealer will place a label in your vehicle with a QR code for more information stating that your vehicle is a 2023 Toyota bZ4X. If you have any questions about the contents of this communication, your local authorized Toyota dealer will be more than happy to answer any of your questions. If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. We apologize for the inconvenience this may have caused. Thank you for owning a Toyota, Toyota Motor Sales Spanish translation on back side 22TA06 AWD Email Traducción en español en el lado inverso Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 Estimado cliente de un Toyota bZ4X, El 22 de junio de 2022, Toyota anunció el Retiro de Seguridad 22TA06 relacionado con su bZ4X. Toyota ha preparado el remedio y ahora estamos listos para reparar su vehículo. Si su vehículo no se encuentra actualmente en un concesionario Toyota autorizado, por favor comuníquese con su concesionario, el cual coordinará recoger el vehículo. Por favor NO conduzca su vehículo al concesionario ni a ningún otro lugar hasta que se realice el remedio. Además, como parte de nuestros continuos esfuerzos por brindar satisfacción superior al cliente, Toyota está anunciando algunas campañas de servicio en las que se incluye su vehículo. Las reparaciones de estas campañas de servicio adicionales se realizarán SIN CARGO para usted. Para reducir sus inconvenientes, estamos preparados para abordar estas campañas de servicio adicionales en su bZ4X mientras está en el concesionario para la reparación del Retiro de Seguridad 22TA06. Los detalles sobre estas campañas de servicios adicionales se indican a continuación. Su concesionario también se comunicará con usted para hablar sobre esto y obtener su aprobación para completar estas reparaciones adicionales al mismo tiempo que realiza el remedio para el Retiro de Seguridad 22TA06. Campaña de Servicio Especial 22TC11: Carga de DC en Climas Fríos Se ha desarrollado una actualización del programa de software para mejorar el rendimiento de carga de DC durante bajas temperaturas. El concesionario Toyota actualizará el programa de software en las ECU correspondientes del vehículos. Campaña de Servicio Limitado 22TD05: Actualización del Programa de Software para la Función “Car Finder” La aplicación “Car Finder,” que se incluye con una suscripción a la aplicación “Toyota One,” opera los faros para ayudar a ubicar el vehículo. Hay una actualización del programa de software para mejorar el funcionamiento del sistema. La actualización está disponible ya sea que tenga o no una suscripción actualmente o decida suscribirse en el futuro. El concesionario Toyota actualizará su vehículo con el último programa. Campaña de Servicio Especial 22TC09 – Verificación del Número de Identificación del Vehículo (VIN) del bZ4X Toyota se dio cuenta de que la marca de su vehículo puede identificarse erróneamente como un Subaru cuando se decodifican los primeros ocho dígitos del VIN de su vehículo. Varias organizaciones de terceros pueden utilizar los primeros ocho dígitos del VIN de su vehículo para verificar la marca del vehículo para diversos fines, incluidos, entre otros: Registro del Estado/Creación del Título, Solicitud de Crédito Fiscal EV, Financiamiento, etc. Queremos asegurarle que su VIN es un producto Toyota genuino y que su VIN es único para su vehículo. El concesionario Toyota colocará una etiqueta en su vehículo con un código QR para obtener más información que indique que su vehículo es un Toyota bZ4X 2023. Si tiene alguna pregunta sobre el contenido de este comunicado, su concesionario autorizado Toyota local responderá con gusto todas sus preguntas. Si requiere más asistencia, puede comunicarse con el Centro de Experiencia del Cliente Toyota llamando al 1 888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m. y los sábados de 9:00 a.m. a 7:00 p.m., Hora del Este. Le pedimos disculpas por cualquier inconveniente que esto pudiera causarle. Muchas gracias por ser el propietario de un Toyota, English version on front side 22TA06 AWD Email Versión en inglés en el frente

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Subject Line: bZ4X Safety Recall – DO NOT DRIVE Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2023 model year bZ4X vehicles. Toyota is conducting a Safety Recall for certain 2023 model year bZ4X vehicles and your vehicle is included in this recall. What is the condition? After low-mileage use, all of the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive this vehicle until the remedy is performed. What should you do? DO NOT DRIVE YOUR VEHICLE UNTIL THE REMEDY IS PERFORMED Your local Toyota dealer will pick up your vehicle and provide a loaner vehicle while the remedy is being prepared. Please contact them to request these services. They will also be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1 888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Note: We ask that no one drive this vehicle until the remedy is performed. If you disregard this and drive the vehicle, you may notice an abnormal steering feel or vibration, or an abnormal noise. If you notice any of these symptoms while driving the vehicle, please immediately pull your vehicle to the side of the road when it is safe to do so and contact your dealer for vehicle pickup. What will Toyota do? Toyota is currently investigating the cause of this issue. No remedy is available at this time. Until the remedy is available, no one should drive this vehicle until the remedy is performed. We appreciate your patience while we prepare the remedy. We will notify you again when the remedy is available. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, please forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this email to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice to advise you of this safety issue and in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Interim Notice) Certain 2023 Model Year bZ4X Vehicles DO NOT DRIVE — Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2023 model year bZ4X vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? After low-mileage use, all of the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive this vehicle until the remedy is performed. Spanish translation on back side 22TB06 Interim Traducción en español en el lado inverso INTERIM NOTICE We are currently preparing the remedy. DO NOT DRIVE YOUR VEHICLE UNTIL THE REMEDY IS PERFORMED. We will notify you again when the remedy is available. What Should You Do? DO NOT DRIVE YOUR VEHICLE UNTIL THE REMEDY IS PERFORMED  We appreciate your patience while we prepare the remedy. We will notify you again when the remedy is available. Your local Toyota dealer will pick up your vehicle and provide a loaner vehicle while the remedy is being prepared. They will also be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 What will Toyota do? Toyota is currently investigating the cause of this issue. No remedy is available at this time. Until the remedy is available, no one should drive this vehicle until the remedy is performed. Until the remedy is available, any authorized Toyota dealer will pick up your vehicle and provide a loaner vehicle FREE OF CHARGE. Please contact any authorized Toyota dealer to request these complimentary services. This is an important Safety Recall. • We ask that no one drive this vehicle until the remedy is performed. If you disregard this and you notice an abnormal steering feel or vibration, or an abnormal noise, while driving the vehicle, please immediately pull your vehicle to the side of the road when it is safe to do so and contact your dealer for vehicle pickup. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Notificación Interino) Ciertos Vehículos bZ4X de año Modelo 2023 NO CONDUZCA SU VEHÍCULO — Posible Pérdida de Control del Vehículo Retiro de Seguridad NHTSA No. 22V-444 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. Toyota ha decidido que existe un defecto relacionado a la seguridad de vehículo motorizado en ciertos vehículos bZ4X de año modelo 2023. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Después de un uso de poco millaje, todos los pernos del cubo de una rueda pueden aflojarse hasta el punto en que la rueda se pueda separar del vehículo. Si la rueda se separa del vehículo mientras conduce, podría perder el control del vehículo, aumentando el riesgo de un choque. Nadie debe conducir este vehículo hasta que se haya realizado el remedio. 22TB06 Interim English version on front side Versión en inglés en el frente NOTIFICACIÓN INTERINO Actualmente estamos preparando el remedio. NO CONDUZCA SU VEHÍCULO HASTA QUE SE HAYA REALIZADO EL REMEDIO. Nosotros le notificaremos de nuevo Este aviso aplica a su vehículo: cuando el remedio esté disponible. VIN ABCDEFGH987654321 ¿Qué Debe Hacer? NO CONDUZCA SU VEHÍCULO HASTA QUE SE HAYA REALIZADO EL REMEDIO  Nosotros apreciamos su paciencia mientras preparamos el remedio. Nosotros le notificaremos de nuevo cuando el remedio esté disponible. Su concesionario Toyota local recogerá su vehículo y le proporcionará un vehículo de préstamo mientras se prepara el remedio. Tambien responderá con gusto todas sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las Preguntas Frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m., y los sábados, de 9:00 a.m. a 7:00 p.m., Hora del Este. ¿Qué hará Toyota? Toyota esta en este momento investigando la causa de este problema. No hay remedio en este momento. Hasta que el remedio esté disponible, nadie debe conducir este vehículo hasta que se realice el remedio. Hasta cuando el remedio esté disponible, cualquier concesionario Toyota autorizado recogerá su vehículo y le proporcionara un vehículo de préstamo SIN CARGO. Por favor comunicarse con cualquier concesionario Toyota para pedir estos servicios complementarios. Este es un Retiro de Seguridad importante. • Pedimos que nadie conduzca este vehículo hasta que se haya realizado el remedio. Si no tiene en cuenta esto y nota una sensación anormal de la dirección o vibración, o un ruido anormal mientras conduce el vehículo, por favor detenga inmediatamente su vehículo a un lado de la carretera cuando sea seguro hacerlo y comuníquese con su concesionario para que recojan el vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/owners. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la Línea Directa de Seguridad del Vehículo al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA

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Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 IMPORTANT SAFETY RECALL (Remedy Notice) Certain 2023 Model Year bZ4X Vehicles DO NOT DRIVE — Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 Dear <FirstName/LastName>: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2023 model year bZ4X vehicles. You received this notice because our records, which are based primarily on state registration and title data, indicate that you are the current owner. What is the condition? After low-mileage use, all of the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive this vehicle until the remedy is performed. Spanish translation on back side 22TA06 Traducción en español en el lado inverso URGENT SAFETY RECALL This is an important Safety Recall. The remedy will be performed FREE OF CHARGE to you. DO NOT DRIVE YOUR VEHICLE UNTIL THE REMEDY IS PERFORMED. What Should You Do? DO NOT DRIVE YOUR VEHICLE UNTIL THE REMEDY IS PERFORMED  Please contact any authorized Toyota dealer to schedule an appointment to have the remedy performed as soon as possible. Your local Toyota dealer will pick up your vehicle and provide a loaner vehicle while the remedy is being performed. They will also be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 7:00 p.m., Eastern Time. This notice applies to your vehicle: VIN ABCDEFGH987654321 What will Toyota do? For all subject vehicles, the hub bolts will be replaced with newly designed hub bolts with washers and the wheels will be replaced with improved ones. The remedy will be provided by any authorized Toyota dealer FREE OF CHARGE. In addition to the remedy, a new owner’s manual will be provided with user instructions for the new hub bolts. No one should drive this vehicle until the remedy is performed. Any authorized Toyota dealer will pick up your vehicle and provide a loaner vehicle FREE OF CHARGE while the remedy is performed. Please contact any authorized Toyota dealer to request these complimentary services. This is an important Safety Recall. • We ask that no one drive this vehicle until the remedy is performed. If you disregard this and you notice an abnormal steering feel or vibration, or an abnormal noise, while driving the vehicle, please immediately pull your vehicle to the side of the road when it is safe to do so and contact your dealer for vehicle pickup. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Toyota Motor Sales, U.S.A., Inc. 6565 Headquarters Drive Plano,TX 75024 RETIRO DE SEGURIDAD IMPORTANTE (Aviso de Remedio) Ciertos Vehículos bZ4X de año Modelo 2023 NO CONDUZCA SU VEHÍCULO — Posible Pérdida de Control del Vehículo Retiro de Seguridad NHTSA No. 22V-444 Estimado (nombre/apellido del cliente): Se le envía esta notificación de acuerdo con la Acta Nacional de Tráfico y Seguridad de Vehículos Motorizados. Toyota ha decidido que existe un defecto relacionado a la seguridad de vehículo motorizado en ciertos vehículos bZ4X de año modelo 2023. Usted recibió esta notificación porque nuestros registros, que se basan principalmente en los datos del estado de registro y de título, indican que usted es el propietario actual. ¿Cuál es la condición? Después de un uso de poco millaje, todos los pernos del cubo de una rueda pueden aflojarse hasta el punto en que la rueda se pueda separar del vehículo. Si la rueda se separa del vehículo mientras conduce, podría perder el control del vehículo, aumentando el riesgo de un choque. Nadie debe conducir este vehículo hasta que se haya realizado el remedio. 22TA06 English version on front side Versión en inglés en el frente RETIRO DE SEGURIDAD URGENTE Este es un Retiro de Seguridad importante. El remedio se realizará SIN CARGO para usted. NO CONDUZCA SU VEHÍCULO HASTA Este aviso aplica a su vehículo: QUE SE HAYA REALIZADO EL REMEDIO VIN ABCDEFGH987654321 ¿Qué Debe Hacer? NO CONDUZCA SU VEHÍCULO HASTA QUE SE HAYA REALIZADO EL REMEDIO  Por favor comuníquese con cualquier concesionario Toyota autorizado para programar una cita para que realicen el remedio tan pronto como sea posible. Su concesionario Toyota local recogerá su vehículo y le proporcionará un vehículo de préstamo mientras se realiza el remedio. Ellos también responderán con gusto cualquiera de sus preguntas.  Para encontrar un concesionario cerca de usted, visite www.toyota.com/dealers.  Si desea más información sobre este y otros Retiros de Seguridad, incluyendo las Preguntas Frecuentes, visite www.toyota.com/recall. Ingrese el número de identificación de su vehículo de 17 dígitos (VIN) indicado arriba para revisar la información específica de su vehículo.  Si requiere más asistencia, puede comunicarse con el Centro de Compromiso con la Marca Toyota llamando al 1-888-270-9371, de lunes a viernes, de 8:00 a.m. a 8:00 p.m., y los sábados, de 9:00 a.m. a 7:00 p.m., Hora del Este. ¿Qué hará Toyota? Para todos los vehículos sujetos, los pernos del cubo se reemplazarán con pernos del cubo de nuevo diseño con arandelas y las ruedas se reemplazarán por otras mejoradas. El remedio lo proporcionará cualquier concesionario autorizado Toyota SIN CARGO. Además del remedio, se proporcionará un nuevo manual del propietario con instrucciones para el usuario para los nuevos pernos del cubo. Nadie debe conducir este vehículo hasta que se haya realizado el remedio. Cualquier concesionario Toyota autorizado recogerá su vehículo y le proporcionará un vehículo de préstamo SIN CARGO mientras se realiza el remedio. Por favor comuníquese con cualquier concesionario Toyota autorizado para solicitar estos servicios complementarios. Este es un Retiro de Seguridad importante. • Pedimos que nadie conduzca este vehículo hasta que se haya realizado el remedio. Si no tiene en cuenta esto y nota una sensación anormal de la dirección o vibración, o un ruido anormal mientras conduce el vehículo, por favor detenga inmediatamente su vehículo a un lado de la carretera cuando sea seguro hacerlo y comuníquese con su concesionario para que recojan el vehículo. ¿Qué pasa si usted no es el propietario o el operador de este vehículo? Si usted arrienda el vehículo, la ley federal requiere que todo arrendador de vehículo que reciba esta notificación del Retiro de Seguridad debe enviar una copia del aviso al arrendatario en menos de diez días. Si conoce al propietario u operador actual, sea tan amable de enviarle esta carta. Si quisiera actualizar la propiedad de su vehículo o la información de contacto, por favor visite https://www.toyota.com/owners. Si cree que el concesionario o Toyota no ha cumplido o no ha podido remediar el defecto en un plazo razonable o sin cargo, puede enviar una queja al Administrador, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, o llamar a la Línea Directa de Seguridad del Vehículo al 1-888-327-4236 (TTY: 1-800-424-9153), o visite http://www.safercar.gov. Hemos enviado esta notificación con el interés de que usted esté continuamente satisfecho con nuestros productos. Lamentamos sinceramente cualquier inconveniente que este problema le pudo haber ocasionado. Muchas gracias por conducir un Toyota. Atentamente, Toyota Motor Sales, USA

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© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: June 23, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 22TA06 (Interim Notice 22TB06) Certain 2023 Model Year bZ4X DO NOT DRIVE – Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2023 bZ4X Late March 2022 – Late April 2022 260 1 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On June 23rd, 2022 Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2023 model year bZ4X vehicles. Condition After low-mileage use, all of the hub bolts on a wheel on the subject vehicles can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive these vehicles until the remedy is performed. Remedy Toyota is currently investigating the cause of this issue. No remedy is available at this time. Until the remedy is available, no one should drive these vehicles until the remedy is performed. Until the remedy is available, any authorized Toyota dealer will pick up a vehicle and provide a loaner vehicle FREE OF CHARGE to the owner. Dealer Procedures for DO NOT DRIVE Toyota requires your assistance to support customers during this time. If you have retailed a bZ4X and have the owner’s contact information, please contact them as soon as possible about this issue proactively. Please assist them in arranging vehicle pick up from their location to your dealership and provide them a loaner vehicle. Please use the attached FAQ for talking points with vehicle owners and refer to the Vehicle Pickup and Loaner Reimbursement Procedures section below for further details. As a reminder, the bZ4X should be transported using a wheel-lift type truck or flat-bed truck. Refer to the bZ4X Owner’s Manual (beginning on page 507) for more details on towing this vehicle. When arranging pick up, please instruct the towing company to apply the recommended torque from the repair manual to each hub bolt before securing the vehicle with wheel straps. While the vehicle is at your dealership, do not drive the vehicle on public roads and minimize vehicle movement. Please retain the vehicle as outlined in the applicable warranty guidelines and reference T-SB-0036-22 and T-SB-0044-22 for long term storage guidelines. If the vehicle must be moved, torque the hub bolts to the recommended specification in the repair manual before and after moving the vehicle. S a f e t y R e c a l l 2 2 T A 0 6 ( I n t e r i m 2 2 T B 0 6 ) – D – P a g e | 2 © 2020 Toyota Motor Sales, USA If you receive any additional requests or extenuating circumstances from owners, please have them contact the Toyota Brand Engagement Center for further support. Refer to the Customer Contacts section below and select the prompt for bZ4X. Covered Vehicles There are approximately 260 vehicles covered by this Safety Recall. There were no bZ4X vehicles covered by this Safety Recall distributed to Puerto Rico. Owner Notification In addition to your dealer outreach, Toyota will notify customers about this issue through a number of communication channels, including email, phone calls, first-class mail and through Toyota’s mobile app. The notifications will begin on June 23, 2022. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS. Dealer Inventory Procedures New Vehicles in Dealership Inventory There is approximately 1 vehicle in new dealer inventory as of June 23, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • None of the bZ4X vehicles involved in this Safety Recall should be used for test drives or other demonstrations. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 2 T A 0 6 ( I n t e r i m 2 2 T B 0 6 ) – D – P a g e | 3 © 2020 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory Toyota requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 2 T A 0 6 ( I n t e r i m 2 2 T B 0 6 ) – D – P a g e | 4 © 2020 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner communications may contact your dealership with questions regarding the letter and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tyler Litchenberger (469) 292-2671 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Warranty Reimbursement Procedures Vehicle Pickup and Loaner Vehicle Reimbursement Procedure A loaner vehicle through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day. Towing can be claimed under Op Code TBD for a maximum of $250 as sublet type “TW”. Op Code Description TBD Vehicle Rental 1-30 Days TBD Vehicle Rental 31-60 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). Offsite Vehicle Storage Handling and Documentation Until the remedy is performed, owners may request to store their vehicle at home or another personal storage location. If the customer chooses to do this, the customer must sign the attached Toyota Customer Vehicle Offsite Storage Form. • Please remind the owner that the vehicle MUST NOT BE DRIVEN while in storage at their home. • Keep a completed copy of the Toyota Customer vehicle Offsite Storage Form on file at the dealership and send a copy to quality_compliance@toyota.com. In the subject line of the email state, “Customer Vehicle Offsite Storage Form 22TA06” and include the VIN. • The vehicle must be stored using the guidelines identified on the Toyota Customer Vehicle Offsite Storage Form and agreed to by the customer. • When the remedy becomes available for the customer’s vehicle, the customer must return the loaner vehicle to your dealership and have the remedy performed on their vehicle. S a f e t y R e c a l l 2 2 T A 0 6 ( I n t e r i m 2 2 T B 0 6 ) – D – P a g e | 5 © 2020 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 1919 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched22TB06TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2020 Toyota Motor Sales, USA SAFETY RECALL 22TA06 (Interim Notice 22TB06) STOP! DO NOT DRIVE. No one should drive these vehicles until the remedy is performed Certain 2023 Model Year bZ4X DO NOT DRIVE – Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 Frequently Asked Questions Original Publication Date: June 23, 2022 Q1: What is the condition? A1: After low-mileage use, all of the hub bolts on a wheel on the subject vehicles can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive these vehicles until the remedy is performed. Q1a: What is the cause of this issue? A1a: The cause of the issue and the driving patterns under which this issue could occur are still under investigation. Q1b: Are there any symptoms or warnings if the condition is present? A1b: We ask that no one drive this vehicle until the remedy is performed. If you disregard this and drive the vehicle, you may notice an abnormal steering feel or vibration, or an abnormal noise. If you notice any of these symptoms while driving the vehicle, please immediately pull your vehicle to the side of the road when it is safe to do so and contact your dealer for vehicle pickup. Q1c: Can I keep driving my vehicle while Toyota prepares the remedy? A1c: No one should drive these vehicles until the remedy can be performed. We understand that this is an inconvenience, but your safety is a top priority. Q2: What is Toyota going to do? A2: Toyota is currently investigating the cause of this issue. No remedy is available at this time. Until the remedy is available, no one should drive these vehicles until the remedy is performed. Any authorized Toyota dealer will pick up the vehicle and provide a loaner vehicle until the remedy is available, FREE OF CHARGE to the owner. Q2a: How will Toyota pick up my vehicle? A2a: Toyota will offer complimentary transportation to bring the vehicle from your location to any authorized Toyota dealer. Q2b: Where will my vehicle be stored while the remedy is being prepared? A2b: Your authorized Toyota dealer can store your vehicle for you, or if you prefer, you may keep your vehicle at your home. Please ask your dealer about these options. If you keep the vehicle at your home, please remember that you are responsible to ensure that no one drives the vehicle until the remedy is performed. FAQ Page 2 of 2 © 2020 Toyota Motor Sales, USA Q3: How will Toyota notify owners about this issue? A3: Toyota will notify owners about this issue through a number of communication channels, including email, phone calls, first-class mail and through Toyota’s mobile app. The notifications will begin on June 23, 2022. Q4: When will the remedy become available? How long will Toyota keep my vehicle? A4: Toyota is currently investigating the cause of this issue. Owners will be notified when the remedy becomes available. At this time, we do not know when the remedy can be available. We apologize for any inconvenience caused by this situation. Q5: Which and how many vehicles are covered by this Safety Recall? A5: There are approximately 260 vehicles covered by this Safety Recall. Model Name Model Year Production Period bZ4X 2023 Late March 2022 – Late April 2022 Q6: I heard on the news that Toyota was telling owners of bZ4X to stop driving their vehicles? Is my vehicle involved? Do I need to stop driving my vehicle? A6: Please visit www.Toyota.com/recall to confirm if your vehicle is affected. You will need your 17 digit VIN or your license plate number. If your vehicle is included in Safety Recall 22TA06 (Interim 22TB06), Toyota is instructing customers to stop driving their vehicles until the remedy is performed. As of today, the remedy is not available. Toyota is offering vehicle pickup and a loaner vehicle FREE OF CHARGE until the remedy is performed. Q7: How does Toyota obtain my mailing information? A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q8: What if I have additional questions or concerns? A8: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. 22TA06 One App Recall Message Sample One App Message Subject Line: bZ4X Safety Recall – DO NOT DRIVE Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2023 model year bZ4X vehicles. Toyota is conducting a Safety Recall for certain 2023 model year bZ4X vehicles and your vehicle is included in this recall. What is the condition? After low-mileage use, all of the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive this vehicle until the remedy is performed. What should you do? DO NOT DRIVE YOUR VEHICLE UNTIL THE REMEDY IS PERFORMED Your local Toyota dealer will pick up your vehicle and provide a loaner vehicle while the remedy is being prepared. Please contact them to request these services. They will also be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1 888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Note: We ask that no one drive this vehicle until the remedy is performed. If you disregard this and drive the vehicle, you may notice an abnormal steering feel or vibration, or an abnormal noise. If you notice any of these symptoms while driving the vehicle, please immediately pull your vehicle to the side of the road when it is safe to do so and contact your dealer for vehicle pickup. What will Toyota do? Toyota is currently investigating the cause of this issue. No remedy is available at this time. Until the remedy is available, no one should drive this vehicle until the remedy is performed. We appreciate your patience while we prepare the remedy. We will notify you again when the remedy is available. What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, please forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this email to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Sample Owner Notification Email Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice to advise you of this safety issue and in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Sample Owner Notification Email TOYOTA This notice applies to your vehicle: [VIN] INTERIM NOTICE We are currently preparing the remedy. DO NOT DRIVE YOUR VEHICLE UNTIL THE REMEDY IS PERFORMED. We will notify you again when the remedy is available. IMPORTANT SAFETY RECALL (Interim Notice) Certain 2023 Model Year bZ4X Vehicles DO NOT DRIVE – Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 Dear (customer’s First/Last name) This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Toyota has decided that a defect, which relates to motor vehicle safety, exists in certain 2023 model year bZ4X vehicles. You received this notice because our records indicate that you are the current owner. What is the condition? After low-mileage use, all of the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive this vehicle until the remedy is performed. What should you do? DO NOT DRIVE YOUR VEHICLE UNTIL THE REMEDY IS PERFORMED We appreciate your patience while we prepare the remedy. We will notify you again when the remedy is available. Your local Toyota dealer will pick up your vehicle and provide a loaner vehicle while the remedy is being prepared. They will also be more than happy to answer any of your questions.  To find a dealer near you, visit www.toyota.com/dealers.  For more information on this and other Safety Recalls, including Frequently Asked Questions, visit www.toyota.com/recall. Input your full 17-digit Vehicle Identification Number (VIN) noted above to review information specific to your vehicle.  If you require further assistance, you may contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. What will Toyota do? Toyota is currently investigating the cause of this issue. No remedy is available at this time. Until the remedy is available, no one should drive this vehicle until the remedy is performed. Until the remedy is available, any authorized Toyota dealer will pick up your vehicle and provide a loaner vehicle FREE OF CHARGE. Please contact any authorized Toyota dealer to request these complimentary services. This is an important Safety Recall • We ask that no one drive this vehicle until the remedy is performed. If you disregard this and you notice an abnormal steering feel or vibration, or an abnormal noise, while driving the vehicle, please immediately pull your vehicle to the side of the road when it is safe to do so and contact your dealer for vehicle pickup. Sample Owner Notification Letter What if you are not the owner or operator of this vehicle? If you are a vehicle lessor, Federal Law requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. If you know the current owner or operator, please forward this letter to them. If you would like to update your vehicle ownership or contact information, please visit https://www.toyota.com/owners. If you believe that the dealer or Toyota has failed or is unable to remedy the defect within a reasonable time or without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, D.C. 20590, or call the toll free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153), or go to http://www.safercar.gov. We have sent this notice in the interest of your continued satisfaction with our products. We sincerely regret any inconvenience this condition may have caused you. Thank you for driving a Toyota. Sincerely, Toyota Motor Sales, USA Sample Owner Notification Letter © 2020 Toyota Motor Sales, USA TOYOTA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 TOYOTA CUSTOMER VEHICLE OFFSITE STORAGE FORM This form is only applicable to Safety Recall 22TA06 (Interim 22TB06). Dealer Information Toyota Dealer: ___________________________________________________________ Dealer Code: _____________________ Dealer Associate Managing Request: ____________________________________ Dealer Associate Contact Information: Phone: _________________________ E-Mail: _________________________ Date of Loaner Car Out____________ Subject Vehicle and Owner/Lessee Information Current Vehicle Odometer Reading at Time of Owner/Lessee Signature: ______________________ Owner/Lessee Name: ________________________________________________ Address: ______________________________________________________________ City/State/ZIP: ________________________________________________________ Home Phone: _____________________________ Work Phone:_______________________________ Cell Phone: _______________________________ E-mail Address: _______________________________________________ VIN © 2020 Toyota Motor Sales, USA I acknowledge that the dealer associate above has informed me that the vehicle referenced above is subject to Safety Recall 22TA06 (Interim 22TB06) that Toyota has issued. I am aware that Toyota has decided that a defect which relates to motor vehicle safety exists in the Vehicle and that Toyota has instructed me to DO NOT DRIVE and DO NOT ALLOW others to drive the bZ4X vehicle until the remedy is performed. After low-mileage use, the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. I understand that the cause of the issue and the driving conditions under which this issue could occur are still under investigation. I also understand that Toyota will be developing a remedy. When the remedy is available, it will be free of charge to vehicle owners. I have been provided a loaner/rental car through an authorized Toyota dealer until the recall remedy can be completed. The dealer is authorized to provide me with a loaner/rental vehicle to drive until my dealer notifies me that the remedy is available for my vehicle, or until such time as the dealer requests that I return the rental vehicle, whichever is earlier. I have chosen to keep my bZ4X vehicle in my possession, custody, and control until the remedy is available rather than having the dealer store it for me on-site at the dealer. I acknowledge that I will not drive and I will not allow anyone else to drive the bZ4X until the remedy has been performed. I specifically and knowingly make the following agreements: • I agree not to drive my bZ4X vehicle while it is in my possession, custody, or control until the remedy for Safety Recall 22TA06 is completed. However, to maintain the vehicle battery life, I will charge the bZ4X every 30 days. • I agree not to allow the bZ4X to be driven by others and will ensure that all keys/key fobs to the vehicle are inaccessible to all others until the remedy for Safety Recall 22TA06 is completed. • I understand that I am responsible to ensure that the vehicle is not driven until the remedy is performed and that I may be held responsible for any damages, loss or injury that occurs if the vehicle is driven prior to the time the Safety Recall 22TA06 remedy is performed on my bZ4X. • I agree to have the vehicle transported directly to the Dealer after the Dealer notifies me that the remedy for Safety Recall 22TA06 can be completed on my vehicle and an appointment is confirmed. This transportation will be coordinated by the dealer and the transportation and repair will be at no cost to me. • Should I lose possession of and/or sell the vehicle before the remedy for Safety Recall 22TA06 is performed, I agree to notify the Dealer no later than 24 hours after I have lost possession of the vehicle. In the case of sale, I will notify the purchaser of the Safety Recall 22TA06 and will provide any contact information of the new vehicle owner to the Toyota Brand Engagement Center. I will also return the loaner/rental vehicle within 24 hours of notifying the Dealer. _______________________________________________________ ________________ (Signature of vehicle owner/lessee) (Date)

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© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: November 02,2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 22TA06 – Remedy Notice Certain 2023 Model Year bZ4X DO NOT DRIVE – Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 Model / Years Production Period Approximate Total Vehicles Approximate Stop Sale Dealer Inventory 2023 bZ4X Late March 2022 – Late April 2022 260 1 STOP! DO NOT SELL NEW VEHICLES IN DEALER INVENTORY. Refer to Dealer Inventory Procedures section for more details. On June 23rd, 2022 Toyota filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of our intent to conduct a voluntary Safety Recall on certain 2023 model year bZ4X vehicles. Condition After low-mileage use, all of the hub bolts on a wheel on the subject vehicles can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive these vehicles until the remedy is performed. Remedy For all subject vehicles, the hub bolts will be replaced with newly designed hub bolts with washers and the wheels will be replaced with improved ones. The remedy will be provided by any authorized Toyota dealer FREE OF CHARGE. In addition to the remedy, a new owner’s manual will be provided with user instructions for the new hub bolts. Dealer Procedures for DO NOT DRIVE Toyota requires your assistance to support customers who were requested to not drive their vehicle during the interim period of this Safety Recall. For affected vehicles already in your possession, please obtain the necessary authorization from the owner and perform the remedy as outlined in the technical instructions. If an owner contacts you about the remedy for a vehicle which is not already at your dealership, please remind them to NOT DRIVE THE VEHICLE until the remedy is performed. Please assist them in arranging vehicle pick up from their location to your dealership so you can perform the remedy. Please use the attached FAQ for talking points with vehicle owners and refer to the Vehicle Pickup and Loaner Reimbursement Procedures section below for further details. If you have provided a loaner vehicle to an owner who decided to keep their vehicle at their home, please contact them and arrange for vehicle pick up from their location to your dealership so you can perform the remedy. S a f e t y R e c a l l 2 2 T A 0 6 – P a g e | 2 © 2022 Toyota Motor Sales, USA As a reminder, the bZ4X should be transported using a wheel-lift type truck or flat-bed truck. Refer to the bZ4X Owner’s Manual (beginning on page 507) for more details on towing this vehicle. When arranging pick up, please instruct the towing company to apply the recommended torque from the repair manual to each hub bolt before securing the vehicle with wheel straps. While the vehicle is at your dealership, do not drive the vehicle on public roads and minimize vehicle movement until the remedy is performed. If the vehicle must be moved, torque the hub bolts to the recommended specification in the repair manual before and after moving the vehicle. If you receive any additional requests or extenuating circumstances from owners, please have them contact the Toyota Brand Engagement Center for further support. Refer to the Customer Contacts section below and select the prompt for bZ4X. Covered Vehicles There are approximately 260 vehicles covered by this Safety Recall. There were no bZ4X vehicles covered by this Safety Recall distributed to Puerto Rico. Owner Notification In addition to your dealer outreach, Toyota will notify customers about this issue by email and/or first-class mail. The notifications will begin on November 02, 2022. Toyota makes significant effort to obtain current customer name and address information from each state through industry resources when mailing owner letters. In the event your dealership receives a notice for a vehicle that was sold prior to the Safety Recall announcement, it is the dealership’s responsibility to forward the owner letter to the customer who purchased the vehicle. Please note that only owners of the covered vehicles will be notified. If you are contacted by an owner who has not yet received a notification, please verify eligibility by confirming through TIS prior to performing repairs. Dealers should perform the repair as outlined in the Technical Instructions found on TIS. S a f e t y R e c a l l 2 2 T A 0 6 – P a g e | 3 © 2022 Toyota Motor Sales, USA Dealer Inventory Procedures New Vehicles in Dealership Inventory There are approximately 1 vehicle in new dealer inventory as of June 23, 2022. Under Title 49, Section 30112 of the United States Code, a dealer cannot sell, offer for sale, or introduce or deliver for introduction in interstate commerce a new motor vehicle when it is aware that the vehicle does not comply with an applicable Federal Motor Vehicle Safety Standard or contains a defect related to motor vehicle safety. Further, 49 Code of Federal Regulations §577.13 requires us to provide the following advisory: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Toyota reimburses dealers for flooring costs associated with new vehicles held in dealership inventory until the recall remedy becomes available. Toyota provides these flooring reimbursements at 60-day intervals. Toyota reserves the right to withhold or charge-back any flooring reimbursement funds that may have been paid to the dealer if it determines that a new vehicle subject to a safety recall was sold without first being remedied. Vehicle Safety Recall completion should always be verified through TIS. We request your assistance to ensure involved vehicles are identified and not delivered prior to performing the remedy. NOTE: • New vehicles in dealer inventory subject to a Safety Recall must be remedied before delivery into commerce under a sale or lease. Dealer-to-dealer trades as well as vehicle sales between dealers should not be made until a vehicle is remedied. • None of the bZ4X vehicles involved in this Safety Recall should be used for test drives or other demonstrations. • Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. S a f e t y R e c a l l 2 2 T A 0 6 – P a g e | 4 © 2022 Toyota Motor Sales, USA Inspection Reminder Mirror Hang Tags for Covered Vehicles in New Dealer Stock To easily recognize vehicles involved in this Safety Recall, each dealership should utilize Inspection Reminder Hang Tags. Inside the vehicle’s glove box are stickers containing the VIN. Apply one of these stickers to the hang tag and install the hang tag in the vehicle. A sample copy of the Inspection Reminder Hang Tag has been included for your reference. Pre-Owned Vehicles in Dealer Inventory Toyota requests that dealers NOT deliver any pre-owned vehicles in dealer inventory that are covered by this Safety Recall unless the defect has been remedied. NOTE: Dealers can identify if any of their new and used inventory has any open campaigns in the Vehicle Inventory Summary available in Dealer Daily (Non SET and GST dealers: https://dealerdaily.toyota.com/). The Vehicle Inventory Summary may take up to 4 hours to populate information for newly launched campaigns. Toyota Certified Used Vehicle (TCUV) The TCUV policy prohibits the certification of any vehicle with an outstanding Safety Recall, Special Service Campaign, or Limited Service Campaign. Thus, no affected units are to be designated, sold, or delivered as a TCUV until all applicable Safety Recalls, Special Service Campaigns, and Limited Service Campaigns have been completed on that vehicle. Toyota Rent-A-Car (TRAC) & Service Loaners Toyota requests that dealers remove all TRAC and Service Loaner vehicles from service that are covered by a Safety Recall unless the defect has been remedied. NOTE: Dealerships can order hang tags from the Material Distribution Center (MDC). Part Number Description Quantity 00411-140003 Inspection Mirror Hang Tag 25 Per Pack S a f e t y R e c a l l 2 2 T A 0 6 – P a g e | 5 © 2022 Toyota Motor Sales, USA Customer Handling, Parts Ordering, and Remedy Procedures Customer Contacts Customers who receive the owner communications may contact your dealership with questions regarding the notification and/or the Safety Recall. Please welcome them to your dealership and answer any questions that they may have. A Q&A is provided to assure a consistent message is communicated. Customers with additional questions or concerns are asked to please contact the Toyota Brand Engagement Center (1-888-270-9371) – Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time. Salvage Title Vehicles Every attempt should be made to complete an open Safety Recall when circumstances permit, unless noted otherwise in the Safety Recall dealer letter. For complete details on this policy, refer to Toyota Warranty Policy 4.17, “What Is Not Covered by The Toyota New Vehicle Limited Warranty”. Media Contacts It is imperative that all media contacts (local and national) receive a consistent message. In this regard, all media contacts must be directed to Tyler Litchenberger (469) 292-2671 in Toyota Corporate Communications. Please do not provide this number to customers. Please provide this contact only to media. Parts Ordering Process – Non SET and GST Parts Ordering Process All parts required will be pre-deployed to the dealership for all confirmed vehicles at their location. If additional parts are needed, please check the CPOR/MAC report on Dealer Daily for the most up-to-date parts ordering information. Dealers can identify which parts ordering method to use by reviewing the parts information section of Dealer Daily and checking for a MAC code on the part numbers below. For MAC code C, order through CPOR. For MAC code D, refer to the MAC report for further instructions. All Safety Recall, Service Campaign (SSC/LSC) parts are eligible for the Monthly Parts Return Program. Please refer to PANT Bulletin 2011-087 for campaign parts that are currently returnable under the Monthly Parts Return Program and for additional details. Part Number Description Quantity 04002-25142 Wheel, Disc (18-inch) 4 04002-25242 Wheel, Disc (20-inch) 4 04002-32142 Bolt Kit, Hub 1 90942-A5005 Valve 4 – Owner’s Manual* 1 *Owner’s Manual will be shipped directly to the dealer “ATTN service manager” for all confirmed vehicles at their location. Technician Training Requirements The repair quality of covered vehicles is extremely important to Toyota. All dealership technicians performing this repair are required to successfully complete the most current version of the E-Learning course “Safety Recall and Service Campaign Essentials”. To ensure that all vehicles have the repair performed correctly; technicians performing this repair are required to currently hold at least one of the following certification levels: • Expert Technician (Hybrid) Always check which technicians can perform the repair by logging on to https://www.uotdealerreports.com. It is the dealership’s responsibility to select technicians with the above certification level or greater to perform this repair. Carefully review your resources, the technician skill level, and ability before assigning technicians to this repair. It is important to consider S a f e t y R e c a l l 2 2 T A 0 6 – P a g e | 6 © 2022 Toyota Motor Sales, USA technician days off and vacation schedules to ensure there are properly trained technicians available to perform this repair at all times. Remedy Procedures Refer to TIS for Technical Instructions on repair. Conduct all non-completed Safety Recalls and Service Campaigns on the vehicle during the time of appointment. Repair Quality Confirmation The repair quality of covered vehicles is extremely important to Toyota. To help ensure that all vehicles have the repair performed correctly, please designate at least one associate (someone other than the individual who performed the repair) to verify the repair quality of every vehicle prior to customer delivery. Parts Recovery Procedures All parts replaced as part of this Safety Recall will be recovered and must be turned over to the parts department. The parts department must retain these parts until notification via the Parts Recovery System (PRS) is received indicating to ship the parts. These parts are utilized by various departments for defect analysis, quality control analysis, product evaluation, as well as other purposes. To help minimize dealer storage challenges, Toyota recommends that dealers: • File the campaign claim accurately and promptly. The time a dealer is required to hold parts is based on when the campaign claim is paid by Toyota. • Monitor the Warranty Parts Recovery Notifications and Part Scrap Report regularly. Refer to Warranty Policies 9.3 and 9.6 for additional details. S a f e t y R e c a l l 2 2 T A 0 6 – P a g e | 7 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedures Vehicle Pickup and Loaner Vehicle Reimbursement Procedure A loaner vehicle through Toyota Rent-A-CAR (TRAC) can be claimed for $42 per day. Delivery expenses related to providing an owner a loaner vehicle can be claimed under Op Code AJHR21 – 0.7 hours of labor. Towing can be claimed under Op Code AJHR21 for a maximum of $250 as sublet type “TW”. Op Code File under designation 22TB06 Description 22TB06V1 Vehicle Rental 1-30 Days 22TB06V2 Vehicle Rental 31-60 Days 22TB06V3 Vehicle Rental 61-90 Days 22TB06V4 Vehicle Rental 91-120 Days NOTE: • Rental invoice MUST be attached to all rental claims. These claims may be subject to debit if rental invoice is not attached. • Rentals that exceed the maximum allowable daily rate will require DSPM authorization per the Toyota Transportation Assistance Policy (TTAP). • Dealers will be allowed to file these Op Codes until January 31, 2023. After that date, no claims for alternative transportation reimbursement will be accepted. S a f e t y R e c a l l 2 2 T A 0 6 – P a g e | 8 © 2022 Toyota Motor Sales, USA Warranty Reimbursement Procedure No further action requiredNot CoveredCoveredCampaign complete.Return the vehicle to the customer.Verify Vehicle Eligibility1. Confirm vehicle VIN matches RO2. Check Vehicle Inquiry System for campaign eligibility Replace the axle hub bolts and wheels.Replace the Owner’s manual.All parts replaced as part of this Safety Recall will be recovered and must be turned over to the parts department. Op Code Description Flat Rate Hours 22TA06R1 Replace the hub bolts and wheels (18-inch) + Replace the Owner’s manual 2.7 22TA06R2 Replace the hub bolts and wheels (20-inch) + Replace the Owner’s manual 2.8 • The flat rate times include 0.1 hours for administrative cost per unit for the dealership. • The cost for wheel weights can be claimed under sublet type “TY”. • Towing can be claimed under either Op Code for a maximum of $250 as sublet type “TW” in the event the customer stored the vehicle at home or at another personal storage location. o Towing invoice MUST be attached to all towing claims. These claims may be subject to debit if towing invoice is not attached. If the vehicle was equipped with accessory wheel locks these must be removed and will be recovered along with the old hub bolts. Please provide the customer with a check in the amount of $64 and claim this cost under sublet type “ZZ”. Claim Filing Accuracy and Correction Requests It is the dealer’s responsibility to file claims correctly for this Safety Recall. This claim filing information is used by Toyota for various government reporting activities; therefore, claim filing accuracy is crucial. If it has been identified that a claim has been filed using an incorrect Op Code or a claim has been filed for an incorrect VIN, refer to Warranty Procedure Bulletin PRO17-03 to correct the claim. S a f e t y R e c a l l 2 2 T A 0 6 – P a g e | 9 © 2022 Toyota Motor Sales, USA Campaign Designation / Phase Decoder 2219 = 201920 = 202021 = 202122 = 202223 = 2023Etc…Year Campaignis Launched22TA01TT = ToyotaL = LexusVehicle MakeAA = Safety Recall RemedyB = Safety Recall InterimC = Special Service CampaignD = Limited Service CampaignE = Customer Support ProgramF = Emissions Recall(May use other characters in unique cases)Field Action Category and Phase0101 = 1st Field Action of the year02 = 2nd Field Action of the year03 = 3rd Field Action of the year(The sequence is unique for each Field Action category)(May use other characters in unique cases)Field Action Sequence Examples: 19TA01 = Launched in 2019, Toyota, Safety Recall Remedy Phase, 1st Safety Recall Launched in 2019 20TC02 = Launched in 2020, Special Service Campaign, 2nd Special Service Campaign Launched in 2020 21TE05 = Launched in 2021, Customer Support Program, 5th Customer Support Program Launched in 2021 Please review this entire package with your Service and Parts staff to familiarize them with the proper step-by-step procedures required to implement this Safety Recall. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC. FAQ Page 1 of 2 © 2022 Toyota Motor Sales, USA SAFETY RECALL 22TA06 – Remedy Notice STOP! DO NOT DRIVE. No one should drive these vehicles until the remedy is performed Certain 2023 Model Year bZ4X DO NOT DRIVE – Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 Frequently Asked Questions Original Publication Date: November 02, 2022 Q1: What is the condition? A1: After low-mileage use, all of the hub bolts on a wheel on the subject vehicles can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive these vehicles until the remedy is performed. Q1b: Are there any symptoms or warnings if the condition is present? A1b: We ask that no one drive this vehicle until the remedy is performed. If you disregard this and drive the vehicle, you may notice an abnormal steering feel or vibration, or an abnormal noise. If you notice any of these symptoms while driving the vehicle, please immediately pull your vehicle to the side of the road when it is safe to do so and contact your dealer for vehicle pickup. Q1c: Can I keep driving my vehicle while Toyota prepares the remedy? A1c: No one should drive these vehicles until the remedy can be performed. We understand that this is an inconvenience, but your safety is a top priority. Q2: What is Toyota going to do? A2: For all subject vehicles, the hub bolts will be replaced with newly designed hub bolts with washers and the wheels will be replaced with improved ones. The remedy will be provided by any authorized Toyota dealer FREE OF CHARGE. In addition to the remedy, a new owner’s manual will be provided with user instructions for the new hub bolts. Any authorized Toyota dealer will arrange to pick up the vehicle and provide a loaner vehicle while the remedy is performed, FREE OF CHARGE to the owner. Q2a: How will Toyota pick up my vehicle? A2a: Toyota will offer complimentary transportation to bring the vehicle from your location to any authorized Toyota dealer. Q2b: What if I have Toyota accessory wheel locks? A2b: The current Toyota accessory wheel locks do not meet the design requirements of the new hub bolts and will be removed. The authorized Toyota dealer will issue you a refund of $64 for the wheel locks when they are removed while performing the remedy. FAQ Page 2 of 2 © 2022 Toyota Motor Sales, USA Q3: How will Toyota notify owners about this issue? A3: Toyota will notify owners about the remedy for this issue by email and/or first-class mail. The notifications will begin on November 02, 2022. Q4: How long will the repair take? A4: The repair takes approximately three hours. However, depending upon the dealer’s work schedule, it may be necessary to make the vehicle available for a longer period of time. Q5: Which and how many vehicles are covered by this Safety Recall? A5: There are approximately 260 vehicles covered by this Safety Recall. Model Name Model Year Production Period bZ4X 2023 Late March 2022 – Late April 2022 Q6: I heard on the news that Toyota was telling owners of bZ4X to stop driving their vehicles? Is my vehicle involved? Do I need to stop driving my vehicle? A6: Please visit www.Toyota.com/recall to confirm if your vehicle is affected. You will need your 17 digit VIN or your license plate number. If your vehicle is included in Safety Recall 22TA06 (Interim 22TB06), Toyota is instructing customers to stop driving their vehicles until the remedy is performed. Toyota is offering vehicle pickup and a loaner vehicle FREE OF CHARGE until the remedy is performed. Q7: How does Toyota obtain my mailing information? A7: Toyota uses an industry provider who works with each state’s Department of Motor Vehicles (DMV) to receive registration or title information, based upon the DMV records. Please make sure your registration or title information is correct. Q8: What if I have additional questions or concerns? A8: If you have additional questions or concerns, please contact the Toyota Brand Engagement Center at 1-888-270-9371 Monday through Friday, 8:00 am to 8:00 pm, Saturday 9:00 am to 7:00 pm Eastern Time.

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© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: October 05, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 22TA06 (Interim Notice 22TB06) **IMPORTANT UPDATE** Certain 2023 Model Year bZ4X DO NOT DRIVE – Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 • The investigation into this concern has been concluded and a remedy has been developed. • The remedy will involve replacing the wheels with improved ones and replacing the hub bolts with newly designed hub bolts with washers. • A new Owner’s Manual will also be provided with user information for the new hub bolts. • Toyota is diligently working to prepare the parts needed to implement this remedy. • The current estimate for remedy launch is Late October 2022 – Early November 2022. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC.

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© 2022 Toyota Motor Sales, USA Toyota Motor Sales, USA, Inc. 6565 Headquarters Drive Plano, TX 75024 (469) 292-4000 Original Publication Date: October 26, 2022 To: All Toyota Dealer Principals, General Managers, Service Managers, and Parts Managers SAFETY RECALL 22TA06 (Interim Notice 22TB06) **IMPORTANT UPDATE** Certain 2023 Model Year bZ4X DO NOT DRIVE – Potential Loss of Vehicle Control NHTSA Recall No. 22V-444 • Toyota is completing the final preparations for the remedy launch. At this time, we expect that the remedy will be announced on 11/02/2022. • All parts required will be pre-deployed to the dealership for all confirmed vehicles at their location. • In addition to the remedy for 22TA06, Toyota will also be announcing some Service Campaigns for the 2023 bZ4X at the same time. • The additional Service Campaigns will involve installing some additional labels on the vehicle, which will be distributed directly to your dealership, and performing software updates. Additional detail will be provided in the Dealer Letter for each Service Campaign when they are announced on 11/02/2022. • The estimated total repair time for both the 22TA06 remedy and the additional Service Campaign’s remedies is six hours. Technician certification requirements will be Expert Technician (Hybrid). • To reduce owner’s inconvenience, please make arrangements to perform the remedy for these additional Service Campaigns at the same time that you perform the remedy for 22TA06. • Vehicle owners will receive an email on 11/02/2022 outlining the Service Campaigns and explaining our intention to remedy these Service Campaigns at the same time as we perform the remedy for 22TA06. Thank you for your cooperation. TOYOTA MOTOR SALES, U.S.A., INC.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-444 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : JUN 23, 2022 NHTSA Recall No. : 22V-444 Manufacturer Recall No. : See attached report Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 661 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2023-2023 Toyota bZ4X Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Note: Toyota is unable to estimate the percentage of the involved vehicles to contain the defect. As described in Section 5, the cause of this issue is still under investigation. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : MAR 30, 2022 – APR 21, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Subaru SOLTERRA Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Note: Toyota is unable to estimate the percentage of the involved vehicles to contain the defect. As described in Section 5, the cause of this issue is still under investigation. However, as the NHTSA manufacturer portal requires an integer value be entered, Toyota has entered the value “1” in response to this question in the portal. For the purpose of this report, “1” means “unknown”. Production Dates : MAR 30, 2022 – JUN 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-444 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The subject vehicles are equipped with wheels attached to the vehicle with hub bolts. After low-mileage use, all of the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. The cause of the issue and the driving patterns under which this issue could occur are still under investigation. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : After low-mileage use, all of the hub bolts on a wheel can loosen to the point where the wheel can detach from the vehicle. The cause of the issue and the driving patterns under which this issue could occur are still under investigation. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : Please see the attached Part 573 Defect Information Report for the full chronology. Part 573 Safety Recall Report 22V-444 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All known owners of the subject Toyota bZ4X vehicles will be notified by first class mail and instructed not to drive their vehicles. Owners will also be informed that Toyota’s investigation is ongoing and that they will be contacted when further information is available. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Toyota will notify bZ4X owners about this issue through a number of communication channels, including email, phone calls, and first-class mail. Toyota will begin notifying customers on June 23, 2022. The owner letter required by 49 CFR Part 577 will be sent by August 22, 2022. A copy of the draft owner letter will be submitted as soon as it is available. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. Notifications to Toyota distributors/dealers will be sent by June 23, 2022. Copies of dealer communications will be submitted as they are issued. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. Notifications to Subaru distributors will be sent by June 23, 2022. Copies of communications will be submitted as they are issued. Planned Dealer Notification Date : JUN 23, 2022 – JUN 23, 2022 Planned Owner Notification Date : JUN 23, 2022 – AUG 22, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-444 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Toyota Motor Engineering & Manufacturing Submission Date : OCT 06, 2022 NHTSA Recall No. : 22V-444 Manufacturer Recall No. : See attached report Manufacturer Information : Manufacturer Name : Toyota Motor Engineering & Manufacturing Address : 6565 Headquarters Drive Plano TX 75024 Company phone : 1-800-331-4331 Population : Number of potentially involved : 661 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Toyota bZ4X Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Note: Toyota estimates the percentage of the involved vehicles to contain the defect to be 100%. However, whether the issue in each case will lead to the wheel detachment depends on many variables described in Section 5 below. Production Dates : MAR 30, 2022 – APR 21, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 Subaru SOLTERRA Vehicle Type : Body Style : Power Train : NR Descriptive Information : (1) Although the involved vehicles are within the above production period range, not all vehicles in this range were sold in the U.S. Note: Toyota estimates the percentage of the involved vehicles to contain the defect to be 100%. However, whether the issue in each case will lead to the wheel detachment depends on many variables described in Section 5 below. Production Dates : MAR 30, 2022 – JUN 03, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-444 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : The subject vehicles are equipped with wheels attached to the vehicle with certain hub bolts. A higher-than-expected coefficient of friction of the bolt surface may result in lower-than-expected clamping force from the fastening of these bolts during assembly. Under certain driving conditions that can expose the bolts to higher operating temperatures, the coefficient of friction of the bolt can change, causing additional torque relaxation. If these conditions occur, the overall wheel slip resistance torque can become lower than the torque that can be produced under certain driving and braking conditions in the subject vehicles. This can result in all of the hub bolts on a wheel to loosen to the point where they can detach. In addition, the subject vehicles were equipped with wheels that contained excessive roughness on a contact surface and bolt holes that were misaligned. These conditions can lead to further reduction of the overall wheel slip resistance torque. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : This can result in all of the hub bolts on a wheel to loosen to the point where they can detach. In addition, the subject vehicles were equipped with wheels that contained excessive roughness on a contact surface and bolt holes that were misaligned. These conditions can lead to further reduction of the overall wheel slip resistance torque. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. Description of the Cause : NR Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : BOLT, HUB Component Description : Hub bolt Component Part Number : 90942-02090 Component Name 2 : WHEEL, DISC Component Description : Wheel (18 inch) Component Part Number : 42611-0R510 Part 573 Safety Recall Report 22V-444 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 3 : WHEEL, DISC Component Description : Wheel (18 inch) Component Part Number : 42611-0R630 Component Name 4 : WHEEL, DISC Component Description : Wheel (20 inch) Component Part Number : 42611-0R530 Component Name 5 : WHEEL, DISC Component Description : Wheel (20 inch) Component Part Number : 42611-0R540 Supplier Identification : Component Manufacturer Name : MEIDOH CO., Ltd. Address : 4-5 Sengen-cho Toyota-shi Aichi Foreign States 471-0037 Country : Japan Chronology : Please see the attached Part 573 Defect Information Report for the full chronology. Part 573 Safety Recall Report 22V-444 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : All known owners of the subject Toyota bZ4X vehicles will be notified. The dealer will replace the hub bolts with newly designed hub bolts with a washer. In addition, the dealer will replace the wheels with improved ones. The remedy will be provided at no cost to the customer. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. As the owner notification letters will be mailed out well within the active period of the Toyota New Vehicle Limited Warranty (“Warranty”), all involved vehicle owners for this recall would have been provided a repair at no cost under Toyota’s Warranty. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : Toyota will notify bZ4X owners about this issue through a number of communication channels, including email, phone calls, and first-class mail. Toyota will begin notifying customers on June 23, 2022. The owner letter required by 49 CFR Part 577 will be sent by August 22, 2022. A copy of the draft owner letter will be submitted as soon as it is available. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. Notifications to Toyota distributors/dealers will be sent by June 23, 2022. Copies of dealer communications will be submitted as they are issued. Subaru has informed Toyota that no Solterra vehicles have been sold to dealers or retail purchasers. Notifications to Subaru distributors will be sent by June 23, 2022. Copies of communications will be submitted as they are issued. Planned Dealer Notification Date : JUN 23, 2022 – JUN 23, 2022 Planned Owner Notification Date : JUN 23, 2022 – AUG 22, 2022 * NR – Not Reported

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: June 23, 2022 New Safety Recall: WRD-22 Solterra Hub Bolt Issue Please be advised that Toyota Motor North America (Toyota) has filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of the intent to conduct a voluntary safety recall for certain 2023 model year Toyota bZ4X and Subaru Solterra vehicles. No Subaru Solterra vehicles have been delivered to Subaru retailers or to retail customers. All affected Subaru vehicles are being held at their current location. Toyota has advised that until the remedy is available, no one should drive these vehicles until the remedy is performed. Description of the Defect and Safety Risk Toyota has advised us that after low‐mileage use, all of the hub bolts on a wheel on the subject vehicles can loosen to the point where the wheel can detach from the vehicle. If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash. No one should drive these vehicles until the remedy is performed. Remedy Toyota is currently investigating the cause of this issue. No remedy is available at this time. Toyota has advised that until the remedy is available, no one should drive these vehicles until the remedy is performed. Affected Vehicles A total of 403 U.S. Subaru Solterra vehicles will be affected by this recall, as listed below: Model Year Carline Production Date Range 2023 Solterra March 30, 2022 – June 3, 2022 Not all vehicles in the production range listed above are affected by this recall. As mentioned above, no Subaru Solterra vehicles have been delivered to Subaru retailers or to retail customers. All affected Subaru vehicles are being held at their current location until further notice.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: October 5, 2022 UPDATE Safety Recall: WRD-22 Solterra Hub Bolt Issue Important Update • Toyota’s investigation into this concern has been concluded and a remedy has been developed • The remedy will involve replacing the wheels with improved ones and replacing the hub bolts with newly designed hub bolts with washers, and a new Owner’s Manual will also be provided with user information for the new hub bolts • Toyota is diligently working to prepare the parts needed to implement this remedy • Additional information will be forthcoming Background On June 23, 2022, Toyota Motor North America (Toyota) filed a Defect Information Report (DIR) with the National Highway Traffic Safety Administration (NHTSA) informing the agency of the intent to conduct a voluntary safety recall for certain 2023 model year Toyota bZ4X and Subaru Solterra vehicles. No Subaru Solterra vehicles have been delivered to Subaru retailers or to retail customers. All affected Subaru vehicles are being held at their current location. No one should drive these vehicles until the remedy is performed. Affected Vehicles A total of 403 U.S. Subaru Solterra vehicles will be affected by this recall, as listed below: Model Year Carline Production Date Range 2023 Solterra March 30, 2022 – June 3, 2022 Not all vehicles in the production range listed above are affected by this recall. As mentioned above, no Subaru Solterra vehicles have been delivered to Subaru retailers or to retail customers. All affected Subaru vehicles are being held at their current location until further notice.

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