NHTSA ID Number: 10213182
Manufacturer Communication Number: 15-296-22
This bulletin addresses the rare cases of activation of touch screen buttons without touch. (11.6″ Display Screen Only)
This Service Information Bulletin addresses the rare cases of “ghost touch” (activation of touch screen buttons as though touched by finger(s)). The 11.6” CP1 MID & HIGH Model Center Information Display (CID) touchscreen may appear to detect input without any actual contact (finger or other) with the touchscreen. If this symptom is experienced, the CID will require replacement. Software reprograming will not remedy this issue. The NEW CIDs contain advanced logic that provides a more precise finger detection operation.
PRODUCTION CHANGE INFORMATION:
The production change information for Legacy & Outback is currently TBD.
|Part Description||Part Number|
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for the center information display assembly remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
Refer to STIS: Body & Electrical/Wiring System > ENTERTAINMENT & MONITORING > Cockpit Display
Refer to the applicable Service Manual and review: General Description > Repair Contents > Action required before & after Battery Disconnect. Additionally, record any stored seat position(s) before proceeding. Relearn any seat position memory after work is complete. If the power rear gate (PRG) height has been customized, that position must also be noted and relearned.
Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.5Nm (5.5ft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor.
6 Affected Products
1 Associated Document
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- [Full OBDII Test Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
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- 🏆【TOP ABS SRS OBD2 SCANNER for CAR】1️⃣ABS SRS Airbag Scan Tool: Emergency code diagnosis for ABS SRS Airbag modules;2️⃣ABS Airbag Light & Sensor Reset Tool: Reset & sensor calibrate after repairing the faults;3️⃣Bidirectional Scan Tool: Activate & command ABS/SRS/Airbag components;4️⃣Powerful OBD2 Scanner: Covers all obd2 functions for 12v vehicles after 1996. 👉TIPS: The abs scanner can NOT clear airbag crash data/collision data even replace the new airbag. NOT support programming/coding.
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- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
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- 【Oil Light Reset+Oil Level/Oil Life status】it easy to view the procedures or send command for resetting oil maintenance or resetting the mileage or driving time to zero after the maintenance for most 1996 and newer OBD2 vehicles. This abs code reader can also monitor your oil level and oil life status.
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- 🚙【2023 Upgraded Version of AL319/ AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel AL519, ML519, AL319, MS309. This Auel AL619 OBD2 scanner can scan ABS & SRS modules and supports Full 10 Modes of OBDII Functions with Enhanced Mode 6 on Worldwide Vehicles to read/ erase codes and turn off the MIL, reset ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and get your vehicle ready for the annual test.
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Last update on 2023-05-06 / Affiliate links / Images from Amazon Product Advertising API
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Bulletin Number: 15-296-22; Date: 05/13/22 Page 1 of 2 SERVICE INFORMATION BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 15-296-22 DATE: 05/13/22 APPLICABILITY: 2020-22MY Legacy & Outback SUBJECT: Denso CP1 MID & HIGH (11.6” Display Screen) Unintentional Finger-Touch Operations INTRODUCTION: This Service Information Bulletin addresses the rare cases of “ghost touch” (activation of touch screen buttons as though touched by finger(s)). The 11.6” CP1 MID & HIGH Model Center Information Display (CID) touchscreen may appear to detect input without any actual contact (finger or other) with the touchscreen. If this symptom is experienced, the CID will require replacement. Software reprograming will not remedy this issue. The NEW CIDs contain advanced logic that provides a more precise finger detection operation. PRODUCTION CHANGE INFORMATION: The production change information for Legacy & Outback is currently TBD. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2022 Subaru of America, Inc. All rights reserved. Bulletin Number: 15-296-22; Date: 05/13/22 Page 2 of 2 PART INFORMATION: Part Description Part Number Display Assembly 86213AN65C 86213AN66C REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for the center information display assembly remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. Refer to STIS: Body & Electrical/Wiring System > ENTERTAINMENT & MONITORING > Cockpit Display IMPORTANT NOTES: Refer to the applicable Service Manual and review: General Description > Repair Contents > Action required before & after Battery Disconnect. Additionally, record any stored seat position(s) before proceeding. Relearn any seat position memory after work is complete. If the power rear gate (PRG) height has been customized, that position must also be noted and relearned. Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.5Nm (5.5ft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code MID/HIGH LEVEL CENTER INFO DISPLAY EXCHANGE B031-034 0.6 ZTR43 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.