NHTSA ID Number: 10203860
Manufacturer Communication Number: TechTips
Summary
.QMR of the Month.
Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE………………………………………………………….PAGE
(00) STIS New Releases………………………………. 10
(01) QMR of the Month………………………………..1-2
(01) QMR of the Month Award
Presentations………………………………………… 2
Tech Tips Greatest Tips
(01) CPO Procedure for Turbocharged Subaru …..
Vehicles………………………………………………3-5
(07) Diagnosing Network, U – Codes……………..6-7
(07) Parasitic Draw Testing,
A Different Approach……………………………… 8
(15) Auto Start Stop inoperative or Automatically
Disabled at Engine On……………………………. 9
(17) SRS Air Bag, Rear Seatbelt Chimes………….. 9
8 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | FORESTER | 9999 |
| SUBARU | GL | 9999 |
| SUBARU | IMPREZA | 9999 |
| SUBARU | LEGACY | 9999 |
| SUBARU | OUTBACK | 9999 |
| SUBARU | SUBARU | 9999 |
| SUBARU | SUBARU TRUCK | 9999 |
| SUBARU | SVX | 9999 |
1 Associated Document
Manufacturer Communications
TIPS1021 – 2021 October TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10203860
MC-10203860-0001.pdf 2649.156KB
MC-10203860-0001
- 🔧【PLUG AND PLAY - EASY TO USE】 : It only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data to find out what the fault codes mean, how serious the fault is and what options there are to fix it before you go to the repair shop.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC】: When noises start to come from the transmission, your car might have transmission problems. This transmission scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: It is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This diagnostic tool also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 🚌【ABS OBD2 SCANNER】:The FX2000 can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. It can verify the operating conditions of the ABS through a series of bi-directional tests and turn off the warning light. By retrieving the ABS code data, it can check the various brake components and accurately diagnose problems.
- 🚘【ABS & SRS SYSTEMS DIAGNOSES FREE】Thinkcar SF100 OBD2 Scanner supports 2 main system diagnostics, including Air Bag and ABS system. ✔ Anti-Brake System Diagnosis (ABS): Retrieve ABS codes to tell you where the problem is, then you can fix it. ✔ Airbag System Diagnosis (SRS): A safety restraint system, is made up of impact sensors, a control module, and the airbags themselves. This diagnostic device can detect every electronic parameter to check its health status.
- 🚗【FULL 10 OBDII DIAGNOSIS FREE】This check engine code reader supports 10 modes of OBDII diagnostic functions-Read codes, Erase codes, On-board monitor test, I/M readiness, Vehicle live data, Freeze frame data, Auto VIN information, O2 Monitor Test, EVAP Monitor Test, DTCs Lookup. It helpful for quick analysis and diagnosis, providing solutions, saving time and money.
- 👍【EPB & OIL RESET FREE】Optional Paid Subscription Service Resets: Throttle Matching, Battery Matching,ABS Bleeding,EPB Reset,DPF Regeneration,TPMS Reset(NOT TPMS programming),Airbag Reset,Gear Learn, Etc. $29.95/one/ year. 👉 NOTE: The reset function is not applicable to all vehicles. Please send us the VIN number to check compatibility before purchasing.
- 🚗【Various vehicle coverage + 8 languages】Thinkcar ThinkScan SF100 car scanner diagnostic car diagnostic tool supports vehicles under the OBD2 agreement after 1996, covering a wide range of vehicles in Asia, Europe and the United States, with a wide coverage. 💜SUPPORT 8 LANGUAGES💜： English, Spanish, Portuguese, French, Russian, Japanese, German, Italian.
- ✅【 SUPPORT DIAGNOSIS REPORT 】This code reader can easily generate vehicle health diagnosis report, scan the QR code to print the diagnosis report. Simple and convenient, save time and efficiency for your car diagnosis.
- 🔔【Easy to Use--Work out of box】+【FOXWELL 2023 New Version】 FOXWELL NT604 Elite scan tool is the 2023 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🍎【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your lovely cars and pinpoint the problem for you, which saves time and money for you. It will t-urn off the warning light for you after you fix the problem, making you to know more about your cars and do your own repair.
- 🥑【2 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100 USD), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🍓【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🥝【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 🎁 Conact Seller to Get Free Gift 🎁 Same Function as LAUNCH CRP123E 🎁 Fast Delivery by Amazon🎁 Lifetime Free Update🎁 5 YEARS Warranty
- [Engine/ABS/SRS/Transmission Diagnostic Tool]----The crp123 obd2 scanner is perfect balance of power and affordability, providing the ability to view preset, or user defined, live data streams for ENGINE, AT, ABS and SRS data, the ability to graph, record, replay and print data, read and resets codes for engine/abs/srs/transmission system.
- [Full OBDII Test Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
- [Live Data Stream + Advance OBDII Scanner + Lifetime Free Update]---- Launch crp123 scanner support for Generic OBDII Codes (P0, P2, P3 and U0); manufacturer specific codes (P1, P3 and U1); pending codes; freeze frame data; monitor and I/M readiness; live PCM stream data; graphing functionality for up to four (4) live data streams; clears DTC codes and turns off the MIL; resets monitors; provides Data Link Connector (DLC) location hints.
- [Extensive Vehicle Coverage + 9 Languages]----The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes Suzuki, Honda, Mitsubishi, Nissan, Toyota, Mazda, Hyundai, Kia, Subaru, Infiniti, Lexus, Acura, Isuzu, Ford, GM, Chrysler, Benz, BMW, VW, Opel, Volvo, Fiat, Land Rover, Seat, Skoda, Audi, Porsche, Saab, Jaguar and many others. Support 9 different languages.
- 【ABS & SRS Diagnoses + Active Test for ABS SRS】LAUNCH CR629 scan tool can do advanced Bidirectional Control (active test), read vehicle version information, read/clear DTCs, and read graphic live data stream for ABS SRS modules. Utilizing the active test can detect the hidden problems when you see the related warning light of ABS SRS systems. 📌NOTE: This launch obd2 scanner currently supports ACTIVE TEST for 20 car brands. Please contact us to check the compatibility before purchase.
- 【3 Reset Services】This automotive scanner LAUNCH CR629 provides 3 reset services: Oil reset, SAS reset and BMS Reset, helping to keep your car running smoothly. ➤Oil Reset: To reset the oil life each time you have the oil and oil filter changed. ➤SAS Reset: To perform a calibration of the steering angle sensor following a wheel alignment or installation of a suspension or steering part. ➤BMS Reset. 📌Please contact us to check the vehicle compatibility for reset services before purchase.
- 【OBD2 Full Functions + Support 10000+ Vehicle】 Come with 10 modes of OBD2 tests (including Read/Clear codes, View Freeze Frame Data, O2 Sensor Test, Evap Test, etc.), LAUNCH CR629 obd2 scanner tells you the exact problem behind the check engine warning light, solve emission issues, and help pass smog test for most post-1996 OBD2/CAN vehicles. This ABS SRS scan tool supports ABS & SRS diagnoses for 42 car brands. 22 Car brands for BMS reset, 53 brands for oil reset, and 41 brands for SAS reset.
- 【User-friendly + Live Data Stream】 LAUNCH CR629 car code reader is specially designed with the following features ➤3.5 inch large LCD color display. ➤3 hot keys（F1/F2/F3）to access to the target interface directly with ONE CLICK. ➤DTC Lookup to identify a code’s meaning directly. No google research needed! ➤PC Printing to print the information out after PC connection. ➤Review data records historical DTCs, data streams and freeze frame data, which is convenient to view at any time.
- 【5 Years Warranty + Lifetime Free Update+ 8 Languages】 This original Launch OBD2 scanner CR629 is backed up by Launch official after-sale services with 5-year warranty, available 60-days return & replacement policy. This car code scanner supports English, French, German, Spanish, Portuguese, Russian, Japanese, Italian. If you have any problem, you can contact us freely via customer service email or message us on Amazon.
- 🏆【TOP ABS SRS OBD2 SCANNER for CAR】1️⃣ABS SRS Airbag Scan Tool: Emergency code diagnosis for ABS SRS Airbag modules;2️⃣ABS Airbag Light & Sensor Reset Tool: Reset & sensor calibrate after repairing the faults;3️⃣Bidirectional Scan Tool: Activate & command ABS/SRS/Airbag components;4️⃣Powerful OBD2 Scanner: Covers all obd2 functions for 12v vehicles after 1996. 👉TIPS: The abs scanner can NOT clear airbag crash data/collision data even replace the new airbag. NOT support programming/coding.
- 🥇【NO.1 ABS BLEEDING SCAN TOOL】Have you always feel the Brake pedal was slowly sinking to floor or the pedal was loose than the new vehicle? This abs brake auto bleed scan tool will bleed the brake, cycling the pump and valves to get a high and tight brake pedal. No need to cost hundreds of service fees to own a foxwell obd2 scanner with abs auto bleed. 👉Note: Only works on the vehicles support auto abs bleeder.
- 👍【Cost Less than $150 to Own a ABS SRS BIDIRECTIONAL SCAN TOOL】It’s so valuable to own one with active test feature that never can not find on similar abs scanner. This abs code reader scan tool allows you to control the ABS/Airbag system and components to test hidden issues, including Auto Bleed Test/ Setup SDM Serial Number/ ABS Manual Control Tests/ ABS Motor Test/ ABS Version Test/ Actuator Tests, etc. When you exit the test, the system/component returns to normal operation.
- 🚦【Awesome Function for ABS SRS AIRBAG】 No auto scanner less than $400 in the market can do these. If you feel headache on choosing abs srs scan tool which not only read code but also has depth functions, do not miss this abs scanner airbag code reader. This car scanner will scan, pin-point the problem down and tell you what the possible issues, no need to replace one by one, and it also initialize/reset/calibrate the new sensor/module after repairing.
- 🌈【SAS CALIBRATION & AIRBAG LIGHT RESET】 🚩🚩🚩NOTE: Before resetting airbag, please make sure the software version is V4.02.001(NOT support crash codes). Reading the airbag faults when the light was on and help you to reset the error codes after solving the faults. Also runs calibration of the steering angle sensor,which permanently stores the current steering wheel position as straight-ahead in the sensor EEPROM. On successful calibration of the sensor, the fault is automatically cleared.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 🚩2023 New Elite Version🚩Same Function As LAUNCH CRP123E 🚩Lifetime Free Update🚩5 YEARs Warranty 🚩Conact seller to get Free Gift 🚩Fast delivery by Amazon
- 🎁【Great Gift Idea For Every Car Owner】: Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with high-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 🚗【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 🚗【 Error Fault Code Reader 】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and Vehicle Information, O2 Sensor Test, EVAP Test of Fuel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your vehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 🚗【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】※Live Data Graphing ,more intuitive to know your vehicle’s problem . ※ Large size Color Screen ;※ Print Function:Print the diagnose result easily; ※ with user manual and register & update tutorial video uploaded in the link by us, you can Look up it anytime by ONE-CLICK.
- 【Check Engine Light】The obd2 scanner 6100P shows fault codes with DTC Severity and quickly reveals the cause of "Check Engine" light warnings(MIL). One-press hot key help to check engine issue. Live data displays plenty of vehicle data present, such as engine coolant temperature, fuel injector pulse width(fuel trim), RPM, spark timing, etc.
- 【ABS & SRS & Transmission 】In addition to related OBD II codes,The abs srs obd2 scanner works well on reading/erasing ABS & SRS and Transmission codes for popular US Car Makes such as Ford, Chevy, Dodge, GM, etc. when the Traction light is constantly on. The ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Oil Light Reset+Oil Level/Oil Life status】it easy to view the procedures or send command for resetting oil maintenance or resetting the mileage or driving time to zero after the maintenance for most 1996 and newer OBD2 vehicles. This abs code reader can also monitor your oil level and oil life status.
- 【Battery Test & Alternator Test】The Innova code reader can be used to check the performance of the battery or alternator for your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Code Severity Levels】With Code Severity Levels function of This Innova Scan Tool, you can quickly identify if your vehicle needs an immediate fix or if it can wait until you get home to fix it yourself,You don't need to worry about the warning lights on again. And we are glad to tell that Innova 6100P has been selected to "Amazon's Highly recommended products" as "Highly rated OBDII Scanners" 🙂
- 🚙【2023 Upgraded Version of AL319/ AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel AL519, ML519, AL319, MS309. This Auel AL619 OBD2 scanner can scan ABS & SRS modules and supports Full 10 Modes of OBDII Functions with Enhanced Mode 6 on Worldwide Vehicles to read/ erase codes and turn off the MIL, reset ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and get your vehicle ready for the annual test.
- 🚙【Accurate ABS/SRS Diagnostic】If you accidentally trigger an ABS light or airbag light, AL619 can tell you what is making them on. AL619 scan tool can perform ABS/SRS diagnostic to get ABS/SRS codes to quickly locate the problem areas, replace bad parts or make repairs, clear the codes and turn off the warning lights. NOTE: ABS SRS Scan does NOT work on vehicles after 2015, and functions are not universal. Please send VIN number to 🚘auteldirect @ outlook. com🚘 to check compatibility.
- 🚙【Full OBD2 Functions & Numerous DTC Lookup】Only a scanner equipped with full OBD2 capability will help you most effectively! AL619 scanner can perform ALL 10 modes of OBD2 tests on vehicles to check emission-related conditions, including: read code, clear code, view live data, freeze frame data, vehicle info, check I/M readiness status, O2 monitor test, on-board monitor test, EVAP leak test, modules present. Built-in DTC Library can directly search DTC meaning, no need to google or guess it.
- 🚙【Accurate Read & Clear DTCs】Getting diagnostic codes(DTCs) is necessary before repairs if you don't want to be ripped off. AL619 can read codes and clear codes, helping you save trouble:1)before repairs, locate issues and decide whether to fix them yourself or go to a mechanic; 2)after repairs, make sure the issues have been fixed; 3) clear occasional fault codes, turn off CEL or MIL, and get car back to normal.
- 🚙【Turn Off CEL & Smog Check】The Check Engine Light is always annoying you, most of the time because of a little thing like a loose gas cap, isn't it? With AL619 scan tool, you can read code to quickly find out why the check engine light is on and reset it. Don’t waste money on a failed smog test! AL619 can retrieve I/M Readiness status to make sure OBD2 monitors on your car are “Ready”, monitors like misfire, fuel, catalyst, O2 sensors, EVAP, etc, to help you pass the annual smog check.
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SEOCONTENT-START
October 2021 TechTIPS Page 1 of 11 Subaru Service and Technical Support Line Newsletter ©2021 Subaru of America, Inc. All rights reserved. 01 QMR of the Month We are pleased to announce this month’s QMR of the Month Winner: John Cote from Bill Kolb Jr. Subaru in Orangeburg, NY The QMR of the Month selected from August’s submissions detailed the diagnosis and repair of a recurring DTC B281E related to the Reverse Automatic Braking (RAB) system on a 2018MY Impreza. After confirming the RAB warning lamp operation and connecting the SSM, he was unable to communicate with the RAB system and found no other DTCs present. Another Technician had already replaced the RAB control module on a prior visit but unfortunately, the condition returned shortly thereafter. After John confirmed all the related power and ground wiring was in order, he turned his attention to the CAN system. By split-halfing the CAN harness between the EyeSight stereo camera and the RAB module, he was able to duplicate fluctuations in the resistance readings when wiggle-testing the R180 CAN joint connector. John replaced the left (driver) side body harness and after checking his resistances again postrepair, normal values were restored along with communication between the RAB module and EyeSight stereo camera. The DTC cleared normally with no recurrence during his road testing. John’s report outlined the diagnostic steps used, his test results and included a video of his DVOM while testing the affected joint connector. In appreciation for going the extra mile and sharing his experience with us, John will be receiving the following from his Field Service Engineer: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Thanksgiving: (Closed) Thursday, November 25, 2021 Day After Thanksgiving: (10:30AM – 3:30PM) Friday, November 26, 2021 Holiday Break: (Closed) Friday, December 24, 2021 Saturday, December 25, 2021 Monday, December 27, 2021 Friday, December 31, 2021 Saturday, January 1, 2022 Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases………………………………. 10 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 Tech Tips Greatest Tips (01) CPO Procedure for Turbocharged Subaru ….. Vehicles………………………………………………3-5 (07) Diagnosing Network, U – Codes……………..6-7 (07) Parasitic Draw Testing, A Different Approach……………………………… 8 (15) Auto Start Stop inoperative or Automatically Disabled at Engine On……………………………. 9 (17) SRS Air Bag, Rear Seatbelt Chimes………….. 9 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page October 2021 Home Continued on the next page October 2021 TechTIPS Page 2 of 11 01 QMR of the Month (CONTINUED) The other Regional winners selected from QMRs submitted during August 2021 were: • David Derks from Groove Subaru in Englewood, CO • Charles Johnston from Macon Subaru in Macon, GA • Nick Leuck from Bob Rohrman Subaru in Lafayette, IN • Cory Scothon from Patriot Subaru of North Attleboro in North Attleboro, MA Any Subaru Technician can participate in the QMR of the Month program. See the February 2013 and January 2016 issues of Tech TIPS for full details. You just might see your name and photo in a future issue of Tech TIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we will include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during August 2021 was John Cote, a Technician from Bill Kolb Jr. Subaru in Orangeburg, NY. John is shown above (left/center) after being presented with his $500.00 Snap-On Gift Card. Also pictured (left to right) are Subaru Distributors Corp. Field Service Engineer Jim Colamarino, Bill Kolb Jr. Subaru’s Service Director Joe Minns and Service Manager, Jessica Rolon. Congratulations and THANK YOU to our August 2021 QMR of the Month Award recipient! October 2021 TechTIPS Page 3 of 11 Continued on the next page This series features TechTIPS articles frequently referred to by Techline. This month’s feature is from October 2020. 01 CPO Procedure for Turbocharged Subaru Vehicles Techline has observed a surge in Certified Pre-Owned (CPO) submissions with the increased number of turbocharged engines across multiple platforms. As part of the CPO program, turbocharged vehicles require the Calibration Identification/ Calibration Verification Numbers (CID/ CVN) to be checked before enrollment. Due to the high number of inquiries to Techline, we felt it necessary to remind retailers of the correct CPO procedures. To help serve retailers in a timely manner, please review the CPO process and expectations using the provided instructions below. Incorrect submissions will delay the process for all parties involved. Responses to CPO requests are returned within a 24hr time period. Holidays & weekends may affect return times. • Vehicles more than five years old ARE NOT eligible for CPO. • Checking the CID/CVN over the phone for CPO purposes is NOT the correct procedure. • Vehicles which are customer pay or used car inspections should not be submitted. Example: A customer wants to buy a 2017 STI privately, from the local used car lot. The customer brings the vehicle to the retailer to make sure it has not been modified. In this situation, the retailer should contact Techline and open a case to verify CID/CVN. • Vehicles that are at the retailer for warranty work, such as short block failure or check engine light diagnosis, should contact Techline. • Vehicles confirmed to be modified should be called in to the Techline, a case opened and a Vehicle Modification Report filed. #1 Vehicle Information Acquisition Screen Please be sure to obtain a clear, crisp image of the vehicle information acquisition screen. An example is shown below. Please DO NOT submit any hand written information. Vehicle Information Sheets (VIS) or a copy of the Repair Order (RO) are also unacceptable. This information should ONLY be obtained using the Subaru Select Monitor. Pictures taken with a cell phone are acceptable as long and the information can be clearly read. SSM4 instruction on obtaining the acquisition screen. October 2021 TechTIPS Page 4 of 11 Continued on the next page 01 CPO Procedure for Turbocharged Subaru Vehicles (CONTINUED) This is a cell phone image submitted for CPO. This is acceptable. This is an aftermarket Scan tool image. This is not acceptable. Continued on the next page October 2021 TechTIPS Page 5 of 11 01 CPO Procedure for Turbocharged Subaru Vehicles (CONTINUED) #2 Email submission instructions Submitting a CPO CID/CVN request is just like calling Techline. A case needs to be opened with credible information. This information includes: your full name, retailer code, and a contact phone number. A confirmation e-mail will always be received by the account the request was submitted from. Always submit a CPO request from an email accessible account which is checked regularly. The email address to submit the CPO request is Tech@subaru.com. When following the Send-SSM4 document instructions on Subarunet, it is displayed as “tech support”. Below is an example of properly submitted email. “Tech support” on SSM or Tech@subaru.com Proper email title, this ensures your email is not deleted via spam filter Select one of the three ways to submit the Vehicle information; SSM file, an image, or pasted file Your name, dealer code, contact information, and request go here. Continued on the next page October 2021 TechTIPS Page 6 of 11 07 Diagnosing Network, U – Codes When a vehicle presents U-0XXX diagnostic trouble codes, there are several potential causes for the fault. Such faults have been attributed to soft connections, poor pin fitment, damaged wiring harnesses and failed control modules. These issues may also be caused by outside influence. A visual inspection of the vehicle for aftermarket devices and a customer interview should always be performed prior to diagnosis. After the vehicle has been inspected for physical damage or aftermarket devices, the Technician should perform a full system DTC scan. When reviewing the scan, look for common trends of modules not reporting, similar DTCs set across multiple systems, as well as faults indicating a possible voltage concern. When a P/C/B code is present related to voltage, it is possible low or no voltage could be the root cause for the lack of communication. Power and ground checks should be performed to the corresponding control modules affected prior to local area network testing. Once power and ground have been confirmed, the Technician should check for correlations between modules, i.e., who is reporting a problem or lack of communication. When a U-code occurs in more than one module, it can provide direction for where the fault may have occurred. Being able to identify this will help aid with diagnosis. Below is an example of a system scan and several U-codes. Sometimes it may be difficult to determine if a U-code is the root or the result of a problem. Freeze frame data, trip counts, and time stamps may be used to determine which faults happened first. This can also be useful in ruling out stored faults in the system but have not happened recently. The Technician should refer to the wiring diagram whenever there is a lack of communication. The electrical path should be established between the module not reporting and each module that is reporting the lack of communication. Common connectors and junctions should be inspected for pin fitment and soft connections. Next, using a DVOM, circuits should be isolated and checked for high resistance, short circuits, and open circuits while performing wiggle testing. Continued on the next page October 2021 TechTIPS Page 7 of 11 07 Diagnosing Network, U – Codes (CONTINUED) Here is another example: NOTE: DO NOT CLEAR codes to see what returns. If the problem is intermittent, the codes may not return resulting in diagnosis coming to a halt. Continued on the next page October 2021 TechTIPS Page 8 of 11 07 Parasitic Draw Testing, A Different Approach When checking for a parasitic draw, the Technician should be careful and mindful not to wake control modules in the vehicle. This is critical for an accurate diagnosis. Modules may be “awakened” if fuses are pulled and replaced when using an old-style diagnostic method. A more efficient way is to inspect the voltage present across each individual fuse when the parasitic draw is present. The Technician should prepare the vehicle by disabling any door, hood or trunk latch that may need to be opened during the diagnosis. Whenever possible, it is best to have two devices to help diagnose a draw: an amp clamp or a DVOM installed in series with the battery should be used to detect the draw and confirm the draw is present while testing. A second DVOM can be used to test for current flow across the top of a fuse. Place your DVOM into the mV setting and check across the top of each fuse individually. Note the measurement and location of the current flow. A millivolt to milliamp conversion chart may be used to get an accurate determination of how much current is passing through a fuse. Refer to the conversion chart for the specific diagnostic tool being used for the most accurate results. If the Technician does not have a conversion chart, the same measurement can be made by setting the meter to mA. However, the measurement will not show the actual current draw. The Technician would have to inspect the circuits with the highest mA readings. When the source of the draw is found, the Technician should reference the appropriate wiring diagram to individually inspect modules or components without disturbing the integrity of the rest of the circuit. Continued on the next page October 2021 TechTIPS Page 9 of 11 15 Auto Start Stop inoperative or Automatically Disabled at Engine On When faced with a customer concern of the Auto Start Stop system not operating or becoming automatically disabled after engine start, check for an aftermarket equipped Auto Stop Eliminator (ASE). The following is an inspection procedure to check for for checking the presence of Auto Stop Eliminator using the CP1 CID control. • Turn off Auto Stop once and turn off the engine. • Start the engine • Confirm Auto Stop light is Green (see below) and stays Green. This is normal operation. If the system is equipped with an Eliminator, the light will be Green for a moment and then turn off. If an Eliminator is suspected to be installed according to the above procedure, an inspection of the EyeSight Camera harness will be necessary. Check to see if there are any extra/unnecessary harnesses around the eyesight connectors with the eyesight camera cover removed. 17 SRS Air Bag, Rear Seatbelt Chimes Techline has had an influx of calls pertaining to the rear seat belt chime activation on 2020 model year and newer vehicles. If the occupancy detection system (ODS) detects an object on the rear seat and the rear seat belt is not buckled, there will be an audible chime. There is no way to deactivate the rear seat belt chimes other than to buckle the rear seat belt. At this time, the vehicle software logic will not allow this feature to be disabled. Customers should be advised to keep the seat belt buckled when there are child seats installed and to stow other items in the cargo area. Continued on the next page October 2021 TechTIPS Page 10 of 11 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE H630SXC001 Accessory Installation Guide PORT INSTALLATION: Ascent Rock… 28-Oct-21 15-251-19R Technical Service Bulletin DTC B2A16 28-Oct-21 16-103-16R Technical Service Bulletin Transmission Fluid Seepage 27-Oct-21 12-228-21 Technical Service Bulletin Front Seat(s) / Squeaking Soun… 27-Oct-21 J501SAN230 Accessory Installation Guide PORT INSTALLATION: 2020-2022MY… 25-Oct-21 C1010CC000 Accessory Installation Guide PORT INSTALLATION: 2022MY BRZ … 25-Oct-21 J501SAN222 Accessory Installation Guide PORT INSTALLATION: 2021-2022MY… 25-Oct-21 12-227-21 Technical Service Bulletin Wiper Blade Cleaning Procedure 20-Oct-21 16-112-18R Technical Service Bulletin Ignition Key Sticking / Design… 19-Oct-21 WRG-21R Subaru Product/Campaign Bulletin Fuel Pump Impeller Failure 19-Oct-21 16-102-16R Technical Service Bulletin DTC P0841 Diagnostics 15-Oct-21 15-270-20R Technical Service Bulletin 2020 Outback & Legacy FOTA (Fi… 15-Oct-21 15-261-20R Technical Service Bulletin Reprogramming File Availabilit… 15-Oct-21 J201SAN600 Accessory Installation Guide 2020-21MY Legacy/ Outback and … 15-Oct-21 12-313-21 Technical Service Bulletin Rear Door Weatherstrip – Desig… 13-Oct-21 WUW-08R Subaru Product/Campaign Bulletin PCV Valve- Design Change 13-Oct-21 F551SVC000 Accessory Installation Guide 2022MY WRX Cargo Net 12-Oct-21 15-287-21 Technical Service Bulletin Accessory Remote Engine Start … 8-Oct-21 02-188-21 Technical Service Bulletin Timing Chain / Camshaft Sprock… 7-Oct-21 H001SVC000 Accessory Installation Guide 2022MY WRX Long Range Push Sta… 7-Oct-21 H001SVC100 Accessory Installation Guide 2022MY WRX Long Range Key Star… 7-Oct-21 15-258-19R Technical Service Bulletin DTC U0254 1-Oct-21 All revised publications are highlighted in yellow. Continued on the next page October 2021 TechTIPS Page 11 of 11 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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