Front Seat(s) / Squeaking Sound – 2015-2019 Subaru Legacy / Outback

“This site contains affiliate links for which OEMDTC may be compensated”

NHTSA ID Number: 10202842

Manufacturer Communication Number: 12-228-21

Summary

This bulletin provides a service procedure to address customer concerns of a “squeaking” -type sound from the front seat(s).

 


NUMBER: 12-228-21
DATE: 10/27/21

 

INTRODUCTION:

This bulletin provides a service procedure to address customer concerns of a “squeaking” -type sound from the front seat(s). This is caused by a lack of lubrication on the seat hinge. In some cases, sound can be heard even after the work procedure in TSB 12-253-18 has been previously performed. If the sound matches the characteristics described, follow the outlined work procedure provided below.

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

 

STEP 1)     Confirm customer complaint and verify the sound characteristics.

 

STEP 2)     CAREFULLY remove the affected front seat(s) as per the applicable Subaru Service Manual: Body & Electrical/WIRING SYSTEM > SEATS > Front Seat > REMOVAL. IMPORTANT:  take the proper precautions to protect the door opening / sill trim panels from damage during seat removal and re-installation.

NOTE: Refer to the applicable Service Manual and review: General Description > Repair Contents > Action required before & after Battery Disconnect. Additionally, record any stored seat position(s) before proceeding. Relearn any seat position memory after work is complete. If the power rear gate (PRG) height has been customized, that position must also be noted and relearned.

 

STEP 3) CAREFULLY remove the outer seat hinge cover by first removing the mounting screw located on the back outer corner of the seat. Release the clips and claws in the direction indicated below. This will expose the rear pipe and spacer washer on the outside    section of the seat frame.

 

STEP 4) Prepare a foam brush with WD-40® Specialist Gel Lubricant Spray (MFG #300103).  The lubricant packaging is outlined in green below. Saturate the foam brush with the lubricant. Both the lubricant and brush are available from most hardware supply outlets and/or online resources.

CRITICAL: DO NOT use any silicone base lubricant (EXAMPLE is outlined in red below). Use of a silicone base lubricant may damage the surrounding electronic components.

 

STEP 5) Press the saturated foam brush pad behind the washer on the rear pipe. Confirm the lubricant is distributed thoroughly around the pipe and behind the washer. Clean any excess lubricant within the seat frame area. Perform this procedure on BOTH the inside and outside sections of the seat frame.

 

STEP 6) CAREFULLY reinstall all components in the reverse order of disassembly.

 

IMPORTANT NOTES:

  • Front Seat Mounting Bolt Torque: 53Nm (5.4kgf-m, 39.1ft.lb)
  • Whenever reconnecting the ground cable terminal to the battery sensor, torque to 5Nm (5.5ft.-lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor.
  • Relearn any seat memory or power rear gate (PRG) height settings.

 


10 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU LEGACY 2015-2019
SUBARU OUTBACK 2015-2019

 


1 Associated Document

Manufacturer Communications

NUMBER: 12-228-21
DATE: 10/27/21

https://www.nhtsa.gov/recalls?nhtsaId=10202842

MC-10202842-0001.pdf 1373.701KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.31 MB]

 


 

Bestseller No. 1
WD-40 Specialist Gel Lube with SMART STRAW SPRAYS 2 WAYS, 10 OZ
  • Offers 12x long-lasting lubrication without the mess. It won't run and is ideal for vertical surfaces and moving parts like chains, cables, rollers, gears, and bearings
  • Get unbeatable, long lasting protection with this thick gel formula. Resist water and displace moisture with self-healing protection. It prevents rust for up to 1 year and is 50-state VOC compliant
  • Safe on multiple surfaces including metal, plastic and rubber. Use it when repairing your car, on walls, on your garage door, or on hinges. Once applied it can withstand temperature ranges from -100° F to 500° F
  • Offers superior protection for your valuable tools and keeps your equipment running smooth
  • WD-40 Brand believes in creating high-quality products that will not fail in extreme conditions. Professionals rely on WD-40 Specialist to get the job done right
Bestseller No. 3
Valco Cincinnati 710XX756 71756 GelLube Aerosol Spray - 8 oz. Can
  • Package dimensions: 3.0 " L x 3.0 " W x 7.0 " H
  • Package quantity: 1
  • Product Type: Auto Accessory
  • Country of Origin: United States
Bestseller No. 4
SaleBestseller No. 5
3-IN-ONE Trailer Hitch Gel Lube
  • Provides a thick protective coating that reduces friction and wear on hitch balls
  • Helps prevent rust for up to one year
  • Withstands temperature ranges from -100 degrees F to 500 degrees F
  • Makes for easy connecting and disconnecting; enjoy a quieter, smoother ride
SaleBestseller No. 6
WD-40 Specialist White Lithium Grease Spray with SMART STRAW SPRAYS 2 WAYS, 10 OZ
  • Ideal for metal-to-metal applications that require heavy-duty lubrication and protection against rust and corrosion
  • Sprays on evenly as a liquid and sets dry with a thick, protective coating that won't run off. Safe from 0° F to 300° F for unbeatable protection
  • Perfect for auto hinges, gears, sprockets, latches, door tracks, pulleys, cables, and more
  • Excellent for lubricating equipment before placing in storage, and is 50-state VOC compliant
  • WD-40 Brand believes in creating high-quality products that will not fail in extreme conditions. Professionals rely on WD-40 Specialist to get the job done right
Bestseller No. 7
WD-40 300103 10 Oz WD-40� Specialist� Spray & Stay Gel Lubricant No-Drip Formula
  • Item Package Dimension: 9.71L x 7.19W x 4.48H inches
  • Item Package Weight - 0.93 Pounds
  • Item Package Quantity - 6
  • Product Type - MACHINE LUBRICANT
Bestseller No. 8
3-IN-ONE Professional Garage Door Lubricant with Smart Straw Sprays 2 Ways, 11 OZ Twin Pack, 100584, Clear
  • Love your smooth, quiet garage doors! Make sure they not only look nice from the outside, but also work effortlessly on the inside. Protect your investment in high quality garage doors with high-quality, premium 3-IN-ONE Garage Door Lubricant. Prevent rusting, corrosion, squeaking, jamming, and friction with just a few sprays of 3-IN-ONE. Keep your garage door parts lubricated without leaving a residue that attracts dirt and creates friction over time. The intelligent straw allows both precision streams or fan shaped sprays and can never be lost or misplaced.
  • Lubricate and protect metal between moving parts on garage doors to keep them moving and free from corrosion
  • Quick drying, non-sticky application ensures your parts don't attract dirt and other contaminants over time
  • Professional grade formula designed to keep even the heavy duty commercial garage doors operating smoothly
  • Use on all moving parts of a garage door - hinges, tracks, chains, pulleys, rollers, and more
Bestseller No. 9
WD-40 Specialist Silicone Lubricant with SMART STRAW SPRAYS 2 WAYS, 11 OZ
  • Use on a variety of surfaces - metal, rubber, vinyl, plastic and more. Use on 100s of items like locks, chains, pulleys, hinges, valves, cables, etc.
  • Professional- grade triple-action formula to lubricate and protect surfaces from natural elements
  • No sticky residue, just a clear thin protective film that dries quickly to protect metal and non-metal surfaces
  • Experts around the world trust WD-40 Specialist formula to deliver professional grade protection every single time
  • Get more done with less effort - lubricate and protect virtually any kind of surface with one WD-40 Specialist formula
SaleBestseller No. 10
K-Y Yours + Mine Couples Personal Lube, Two Personal Lubricants, Water Based Lube for Women & Glycerin-Based Lube for Men, 2 x 1.5 FL OZ
  • WATER BASED LUBE FOR WOMEN: KY "Mine" is a water based lubricant
  • GLYCERIN BASED WARMING LUBE FOR MEN: KY "Yours" is a glycerin based lubricant
  • NON-STAINING PERSONAL LUBRICANT: These lubes are non-staining and easy to clean, making clean-up a breeze
  • TRAVEL FRIENDLY LUBRICANTS: Two 1.5 fl oz bottles easily slip in your toiletry bag & are TSA friendly; Travel size lube perfect for those weekend getaways

Last update on 2024-05-07 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...