Loose Fitting A-Pillar – Design Change – 2019-2021 Subaru Forester

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NHTSA ID Number: 10201808

Manufacturer Communication Number: 12-225-21

Summary

This bulletin announces the design changes made to the A-pillar trim panels and their associated retaining (tether) clips.

 


NUMBER: 12-225-21
DATE:
  09/24/21

 

INTRODUCTION:

This bulletin announces the design changes made to the A-pillar trim panels and their associated retaining (tether) clips. The trim panel has been enhanced to work in conjunction with a new twopiece retaining clip. These changes were introduced to address some concerns of the A-pillar trim panel coming loose. If this concern is experienced, replace the trim panel(s) along with the associated retaining clip(s).

 

PRODUCTION CHANGE INFORMATION

These changes were introduced into production starting with VIN MH519540.

 

PART INFORMATION:

 

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.

Part Description Part Number
TRIM PANEL-A PILLAR, UPPER RIGHT 94010SJ001ME
TRIM PANEL-A PILLAR, UPPER LEFT 94010SJ011ME
CLIP 909150050

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

The service procedures for the A-pillar remain unchanged.  Always refer to the applicable Service Manual and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time, every time.  This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

Refer to the applicable Service Manual: Body & Electrical/WIRING SYSTEM > EXTERIOR/INTERIOR TRIM > Upper Inner Trim

NOTES:

  • If the tether clip is damaged in away it must be replaced with a new clip.
  • Refer to the applicable Service Manual and review: General Description > Repair Contents > Action required before & after Battery Disconnect. Additionally, record any stored seat position(s) before proceeding. Relearn any seat position memory after work is complete. If the power rear gate (PRG) height has been customized, that position must also be noted and relearned.
  • Whenever reconnecting the ground cable terminal to the battery sensor, torque to 7.5Nm (5.5ft.lbs. or 66inch-lbs.) while supporting the sensor with the other hand as outlined in the applicable Service Manual under: STARTING/CHARGING SYSTSEMS > Battery Sensor.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
SUBARU FORESTER 2019-2021

 


1 Associated Document

Manufacturer Communications

NUMBER: 12-225-21
DATE: 09/24/21

https://www.nhtsa.gov/recalls?nhtsaId=10201808

MC-10201808-0001.pdf 1098.137KB

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