WRA-23 Corrected Owner’s Manual Insert – 2022 Subaru WRX

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Bulletin Number: WRA-22; Date: 01/23/23 Page 1 of 4 PRODUCT CAMPAIGN BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: WRA-23 DATE: 1/23/23 NHTSA ID: TBD APPLICABILITY: 2022 MY WRX SUBJECT: 2022 MY WRX Corrected Owner’s Manual Insert Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2022 model year WRX vehicles equipped with EyeSight®, which may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (HBA) function. DESCRIPTION OF THE NON-COMPLIANCE AND SAFETY RISK The owner’s manual may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist function. As a result, affected vehicles do not comply with FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment; Section 9.4.1.1 Operating Instructions. Incorrect instructions for adjusting the sensitivity of the High Beam Assist function contained in the owner’s manual may cause the driver to misunderstand the system status, increasing the risk of a crash. REMEDY Subaru will send affected customers an owner information kit insert containing the correct information, which can be installed in the original owner information kit by the customer. As an alternative option, a customer may have a Subaru retailer install the corrected insert, at no cost to the customer. AFFECTED VEHICLES A total of 4,615 U.S. vehicles will be included in this recall as listed below. Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This information is now available. Model Year Carline Production Date Range 2022 WRX equipped with EyeSight® February 25, 2022 – December 7, 2022 ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2023 Subaru of America, Inc. All rights reserved. Bulletin Number: WRA-22; Date: 01/23/23 Page 2 of 4 Continued… RETAILER RESPONSIBILITY For affected vehicles in retailer inventory, and as an alternative option for customers who prefer to have a Subaru retailer install the corrected insert, a printable copy of the corrected insert is depicted on the last page this message. Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement. Any vehicles listed in any recall/campaign that are in retailer stock must be: • Immediately identified • Tagged or otherwise marked to prevent their delivery or use prior to repair • Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. OWNER NOTIFICATION Subaru will notify affected vehicle owners by first class mail within 60 days. Owner notifications will be mailed with a copy of the corrected owner information kit insert. Retailers will be advised when owner notification is scheduled. RETAILER PROCEDURE: In cases when a customer requests the retailer installation of the corrected owner information kit insert, retailers are required to print out the English owner information kit supplement found on page # 4 of this document. Place the printed information with the vehicle owner information kit. Bulletin Number: WRA-22; Date: 01/23/23 Page 3 of 4 Continued… SERVICE PROGRAM IDENTIFICATION LABEL: Type or print the necessary information on a Campaign Identification Label. The completed label should be attached to the vehicle’s upper radiator support. Additional labels are available through normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20 labels. CLAIM REIMBURSEMENT AND ENTRY PROCEDURES: Credit to perform this recall will be based on properly completed repair order information. Retailers may submit claims through Subarunet.com. Labor Description Labor Operation # Labor Time Fail Code OWNER MANUAL CORRECTION INSERT A007-555 0.1 WRA-23 IMPORTANT REMINDERS: • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-016 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : JAN 23, 2023 NHTSA Recall No. : 23V-016 Manufacturer Recall No. : WRA-23 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : One Subaru Drive Camden NJ 08103 Company phone : 844-373-6614 Population : Number of potentially involved : 4,615 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Subaru WRX Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : -Description of the issue: The owner’s manual may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (“HBA”) function. The basis for how the recall population was determined: Potentially affected vehicles were identified using vehicle production and port rectification records. -How the recalled products differ from products that were not included in the recall: Vehicles not included in this recall are either equipped with a correct owner’s manual or are not equipped with the HBA function. The recall population includes certain 2022 model year WRX vehicles. The number of potentially affected WRX vehicles is 4,615. Production Dates : FEB 25, 2022 – DEC 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : The owner’s manual may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (“HBA”) function. As a result, affected vehicles do not comply with FMVSS 108; Section 9.4.1.1 Operating Instructions. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment Part 573 Safety Recall Report 23V-016 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 2 : NR Description of the Safety Risk : Incorrect instructions for adjusting the sensitivity of the High Beam Assist function contained in the owner’s manual may cause the driver to misunderstand the system status, increasing the risk of a crash. Description of the Cause : The operating instructions in the owner’s manual mistakenly referenced the operation of a different type of dimmer switch. Identification of Any Warning that can Occur : N/A Involved Components : Component Name 1 : 2022 WRX OM Component Description : Owner’s Manual Component Part Number : MSA5M2205A Supplier Identification : Component Manufacturer Name : Subaru Address : NR NR Country : NR Chronology : October 2022 – Subaru became aware of a potentially inaccurate description regarding the operation of the High Beam Assist (“HBA”) function in the owner’s manual. November – December 2022 – Subaru conducted analysis to determine all affected owner manual versions. Subaru began a port rectification program for inserting the corrected page of the owner’s manual in affected vehicles. The remaining population of vehicles was determined using the data provided by each port. January 13, 2023 – Subaru decided that certain vehicles may not comply with the requirements set forth in FMVSS 108. Subaru is not aware of any warranty claims, field reports, crashes or injuries resulting from this condition. Part 573 Safety Recall Report 23V-016 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Subaru will send affected customers an owner’s manual insert containing the correct information, which can be installed in the original owner’s manual by the customer. As an alternative option, a customer may have a Subaru retailer install the corrected insert, at no cost to the customer. Subaru will provide reimbursement to owners for repairs according to the general plan submitted in May 2022. How Remedy Component Differs from Recalled Component : The inaccurate description was corrected. Identify How/When Recall Condition was Corrected in Production : The inaccurate owner’s manual was replaced with a corrected one. Recall Schedule : Description of Recall Schedule : Dealer notification is expected to occur by January 23, 2023. Owner notification is scheduled to begin on or about March 21, 2023. Planned Dealer Notification Date : JAN 23, 2023 – JAN 23, 2023 Planned Owner Notification Date : MAR 21, 2023 – MAR 21, 2023 * NR – Not Reported

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: January 23, 2023 New Safety Recall: WRA-23 2022 MY WRX Corrected Owner’s Manual Insert Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2022 model year WRX vehicles equipped with EyeSight®, which may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist (HBA) function. Description of the Non-Compliance and Safety Risk The owner’s manual may contain incorrect instructions for adjusting the sensitivity of the High Beam Assist function. As a result, affected vehicles do not comply with FMVSS No. 108 – Lamps, Reflective Devices, and Associated Equipment; Section 9.4.1.1 Operating Instructions. Incorrect instructions for adjusting the sensitivity of the High Beam Assist function contained in the owner’s manual may cause the driver to misunderstand the system status, increasing the risk of a crash. Remedy Subaru will send affected customers an owner’s manual insert containing the correct information, which can be installed in the original owner’s manual by the customer. As an alternative option, a customer may have a Subaru retailer install the corrected insert, at no cost to the customer. Affected Vehicles A total of 4,615 U.S. vehicles will be included in this recall as listed below. Not all vehicles in the production range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This information is now available. Model Year Carline Production Date Range 2022 WRX equipped with EyeSight® February 25, 2022 – December 7, 2022 Service, Parts, and Claim Instructions For detailed service, parts, and claim instructions, please refer to the WRA-23 Product Campaign Bulletin on STIS. Retailer Responsibility For affected vehicles in retailer inventory, and as an alternative option for customers who prefer to have a Subaru retailer install the corrected insert, a printable copy of the corrected insert is depicted on the last page this message. Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement. Any vehicles listed in any recall/campaign that are in retailer stock must be: • Immediately identified • Tagged or otherwise marked to prevent their delivery or use prior to repair • Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. Owner Notification Subaru will notify affected vehicle owners by first class mail within 60 days. Retailers will be advised when owner notification is scheduled.

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