WRH-23 Safety Recall/STOP SALE – Tire Bead Damage – 2023 Subaru Ascent

April 7, 2023 NHTSA CAMPAIGN NUMBER: 23V258000

Damaged Tire Bead May Cause Loss of Air Pressure

A damaged tire may experience a sudden loss of air pressure, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V258

Manufacturer Subaru of America, Inc.

Components TIRES

Potential Number of Units Affected 4,409

 

Summary

Subaru of America, Inc. (Subaru) is recalling certain 2023 Ascent vehicles equipped with 20-inch wheels. The internal tire bead may have been damaged during the wheel mounting process.

 

Remedy

Dealers will replace all four tires, free of charge. Owner notification letters are expected to be mailed June 6, 2023. Owners may contact Subaru’s customer service at 1-844-373-6614. Subaru’s number for this recall is WRH-23.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Subaru has a Recall

 


NUMBER: WRH-23
DATE: 04/07/23
NHTSA ID: TBD

APPLICABILITY: 2023MY Ascent
SUBJECT: Safety Recall/STOP SALE – Tire Bead Damage

 

Subaru of America, Inc. (Subaru) is initiating a new safety recall and stop sale for certain 2023 model year Ascent vehicles equipped with 20-inch wheels.

 

Description of the Defect and Safety Risk

The vehicles included in this recall/stop sale may be equipped with tires that were damaged during the wheel mounting and assembly process. A misaligned bead guide arm on the tire mounting equipment may have caused excessive stress on the tire bead during mounting, possibly causing damage to the internal structure of the tire.

Internal damage to the tire bead may lead to structural failure of the tire and rapid tire deflation, increasing the risk of a crash.

 

Remedy

For all potentially affected vehicles, Subaru retailers will remove and replace all four tires with new ones at no cost to the customer. All removed tires should be rendered unusable and be disposed of according to local regulations.

 

Affected Vehicles

A total of 4,409 U.S. Subaru Ascent vehicles will be affected by this recall, as listed below:

Model Year Carline Production Date Range
2023 Ascent (w/20” wheels) December 1, 2022 – January 5, 2023

Not all vehicles in the production date range listed above are affected by this recall. Coverage must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com prior to repair. This information is now available.

 

Retailer Responsibility

Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Retailer failing to perform the applicable service procedures to correct all affected vehicles in their inventory prior to the vehicle being placed in service may be subject to civil penalties of up to $22,423 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement.

Any vehicles listed in any recall/campaign that are in retailer stock must be:

  • Immediately identified
  • Tagged or otherwise marked to prevent their delivery or use prior to repair
  • Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin

Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in their inventory (used, demo & SSLP). Whenever a vehicle subject to this recall is taken into retailer inventory necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle.

 

Owner Notification

Subaru will notify affected vehicle owners by first class mail in May. Retailers will be notified when the owner notification has been scheduled.

 

PART INFORMATION:

The tires are to be ordered using the normal ordering process through the Subaru Tire Center.

Part Description Part Number Quantity
FALKEN ZIEX ZE001 A/S 245/50/20 45HR0ZE001AS 4

 

SERVICE PROCEDURE / INFORMATION:

STEP 1: Using a wax pen or tape, mark the position of ALL four wheels.

 

STEP 2: Replace ALL four tires following the Service Procedures supplied in the applicable Service   Manual.

 

STEP 3: Using a unibit, drill bit, or hole saw, CAREFULLY drill one hole in the sidewall of ALL  four tires above the DOT number. It is important to perform this step to confirm the tires cannot be  re-used in any way. See the example images below.

 

STEP 4: CONFIRM ALL the wheel nuts are torqued in a star pattern to 120 Nm  (12.2kgf-m, 88.5ft-lb).

 

IMPORTANT:

  • The Tire Pressure Monitor System (TPMS) re-registration is NOT REQUIRED after tire replacement. The only exception to this is if a TPMS sensor requires replacement. In that case, follow the TPMS registration procedure supplied in the applicable Service Manual.
  • Perform a road test when the repair is complete to confirm there are no TPMS or sound issues.

 

SERVICE PROGRAM IDENTIFICATION LABEL:

Type or print the necessary information on a Campaign Identification Label. The completed label should be attached to the vehicle’s upper radiator support.  Additional labels are available through normal parts ordering channels. The part number is MSA6P1302, which comes as one sheet of 20 labels.

 


Chronology :

February 17, 2023 – Subaru received a technical report based on a reported flat tire where the technician noted a break in the sidewall. Subaru opened an investigation.

March 2023 – The results of the investigation indicated that the tire bead was being over stressed during the tire/wheel mounting process. Further investigation found that the bead guide arm on a piece of tire mounting equipment had been out of alignment from December 5, 2022, to January 10, 2023, when it was repaired after the condition was identified during routine inspection.

March 31, 2023 – Subaru decided to conduct a voluntary safety recall. Subaru is only aware of 10 technical reports in the U.S. market between February 17, 2023 and March 31, 2023. Subaru is not aware of any crashes or injuries resulting from this condition

 


1 Affected Product

Vehicle

MAKE MODEL YEAR
SUBARU ASCENT 2023

 


4 Associated Documents

Recall Acknowledgement

RCAK-23V258-5859.pdf 645.793KB

RCAK-23V258-5859

 


Subaru – WRH23 Subarunet Announcement – April 2023

RCMN-23V258-1699.pdf 288.933KB

RCMN-23V258-1699

 


Defect Notice 573 Report

RCLRPT-23V258-9387.PDF 216.852KB

RCLRPT-23V258-9387

 


Remedy Instructions and TSB

RCRIT-23V258-2492.pdf 573.885KB

RCRIT-23V258-2492

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V258&docType=RCL

 


 

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Last update on 2023-04-29 / Affiliate links / Images from Amazon Product Advertising API

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