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NHTSA ID Number: 10222333
Manufacturer Communication Number: Subaru Tech Tips
Summary
QRM of the Month
Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE………………………………………………………….PAGE
(00) STIS New Releases…………………………..11-12
(01) QMR of the Month………………………………..1-2
(01) QMR of the Month Award
Presentations………………………………………… 2
(12) Diagnosing Repeat P2762 and P2757………. 3
(14) Special Tools – Denso USB Cable & ECM/……
TCM Reprogramming……………………………… 7
(05) Ascent Noise from Rear Over Bumps or ……..
When Turning………………………………………… 9
(15) Version 4 Eyesight and Immobilizer
Registration, U1C00……………………………… 10
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
SUBARU | SUBARU | 9999 |
1 Associated Document
Manufacturer Communications
TIPS0722 – 2022 July TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10222333
MC-10222333-0001.pdf 7698.722KB
- 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check before purchase on FOXWELL official site: Support- Diagnostic Coverage List. Tip: This service won't work on vehicles without an auto bleed function.
- More Than a Entry Level OBD2 Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing functions for ABS and SRS system. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can NOT work on Airbag crash data/programming issues.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader can connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Higher Serivce But Lower Cost - Cost less to own a ABS SRS Bidirectional Scan Tool that never find on similar code readers & scan tools. This car diagnostic scanner allows you to test all hidden car faults in the ABS/Airbag system, with parts returning to normal once you exit the program. Please note that only ABS/SRS modules are supported.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner with SD card only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only, but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use this obd2 scanner with abs and srs to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM
data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 car diagnostic tool is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 🎁 New Elite Version🎁 Easy to Use--Work out of Box🎁Function as LAUNCH CRP123E 🎁 Lifetime Update🎁 5 YEARS Back Up.Note:1. The product is a four-system tool, unable to scan the whole system, 2. The automatic scanning function is only for obd2 vehicles after 2006, not all vehicles, 3. If it cannot be charged, it may be a problem with the charging cable, you can reach us to resend a charging cable, or it may be a product problem, we can resend it soon. If the product loads slowly, it may be a network problem, try switching to a better network. If you encounter any problems, please rea-ch us, we will help you solve until you are satisfied, thank you.
- [Engine/ABS/SRS/Transmission Diagnostic Tool]----The crp123 obd2 scanner is perfect balance of power and affordability, providing the ability to view preset, or user defined, live data streams for ENGINE, AT, ABS and SRS data, the ability to graph, record, replay and print data, read and resets codes for engine/abs/srs/transmission system.(Note: Does not work for other System and does not have Special services!)
- [Full OBDII Test Code Reader]----LAUNCH CRP123 scan tool supports all 10 modes of OBDII standard to ensure complete, accurate, system diagnosis. Read and Clear DTCs, do smog tests , I/M readiness and O2 sensor tests, Mode 06 EVAP system test, Mode 08 on-board test component test. And OBDII Code lookup tool and acronym database to assist and speed diagnosis and repair time.
- [Live Data Stream + Advanced OBDII Scanner + Lifetime Update]---- Launch crp123 scanner support for Generic OBDII Codes (P0, P2, P3 and U0); manufacturer specific codes (P1, P3 and U1); pending codes; freeze frame data; monitor and I/M readiness; live PCM stream data; graphing functionality for up to four (4) live data streams include the Engine Coolant Temperature, Long&Short Fuel Trim, the change of Accelerator Pedal Position Sensor , Throttle valve position , Generator load signal,Fuel Tank Pressure , Engine RPM, Intake Ait Temperature and so on; clears DTC codes and turns off the MIL; resets monitors; provides Data Link Connector (DLC) location hints.
- [Extensive Vehicle Coverage + 10 Languages]--The LAUNCH CRP123 reads data from ENGINE, TRANSMISSION, ABS and SRS systems from Asian, US and European manufacturers. Coverage includes for Suzuki, for Honda, for Mitsubishi, for Nissan, for Toyota,for Mazda, for Hyundai,for Kia, for Subaru,for Infiniti, for Lexus, for Acura, for Isuzu, for Ford, for GM, for Chrysler, for Benz, for BMW, for VW, for Opel, for Volvo, for Fiat,for Land Rover, for Seat, for Skoda, for Audi,for Porsche, for Saab, for Jaguar and many others. Support 10 different languages.Note: Please rea-ch us your VIN to Check Compatibility before purchase.
- 🚩【Wifi Upgrade】After you receive our products, for better product experience as well as car diagnositic, please connect to wifi/phone hotspot and accept or take the initiative to update APP operating system and Download car brand diagnostic software.
- 🙋♂️【Online Service Support】With 24/7 professional support Dollarfix is there for you anytime, anywhere. Get in touch with our highly trained technicians whenever you need them by the in-app chat.
- ✅【Advanced Hardware】This code reader is equipped with CPU MT6580(CORTEX-A7 1.3GHz 4 cores), 2G RAM and 32G ROM, 3150mAh battery, 5" Large HD Touchscreen, 18 languages ,Android 7.0 and update online free lifetime.
- ✅【Enhanced OBD2 Functions】- Read Codes, Erase Codes, Live Data, EVAP System Test, On-Board Monitor Test, View Freeze Frame, O2 Sensor Test, Vehicle Info, I/M Readiness, DTC Code Look-up.
- ✅【Professional 4 System Diagnosis】This obd2 scanner support the most commonly system: ABS, SRS, Transmission and Engine, It can reads/clears codes, read freeze frame/data steam, provides ECU info, displays Live Data, which offers solution to pinpoint troubles of abs, air bag, transmission and engine quickly.
- 🔥【Easy to use and friendly】+【Faster diagnostic speed】 FOXWELL NT604 is the 2024 newest enhanced 4 system code reader, which is capable of reading/clearing fault codes, retrieving vehicle information and displaying 4-in-1 live data stream. You will easily find what's wrong with your car to avoid expensive trip to dealership. At the same time, this car scanner will directly tell you what the corresponding code means, avoiding the hassle of searching for information.
- 🛠【OBD2 Full Function】+【Check Engine/ABS/SRS/Transmission】 This scan tool will allow you to perform full OBDII diagnostic for all cars with OBDII protocols. You can use it to check if your car is ready for annual testing through the I/M Readiness menu. In addition, the device also has value-added functions such as real-time data flow, DTC Lookup, data playback, and printing. Turn off Check Engine/ABS/SRS/Transmission Light. Tips: the fault code can be only erased after the problem is fixed.
- 🚗【Cover 10000+ models &60+ Car Makes】 and 【AUTOVIN】 Compared with Other scanner which only supports 40 car makes, NT604 car diagnostic scanner for all cars contains more than 60 car brands and 10000+ cars for almost all OBDII cars sold worldwide like passenger car, SUVs, minivans, light-duty trucks, etc. produced by Asian, European, American with the supported year differing from 1996 to 2024. It allows you to get your VIN and vehicle info rapidly, no need to take time input one by one.
- 🛒【Battery Voltage Checker】+【Lifetime Free Update, No Subscription fee 】 It monitors the real-time voltage of the vehicle battery and displays it in graphical and textual form, informing you of the health status of the battery. Also monitor the health of your car. NT604 is equipped with the latest software directly, so you don't need to download a bunch of updated software after unboxing to use it. Lifetime no subscription fee for upgrading software.
- 🎁【Great festival Idea:Applicable for Many People】+【High End and Exquisite Protective Packaging】 Best one item for Dad, Husband, Boyfriend, Handy Men. Every car owner will need a 4 systems diagnostic scan tool! This code reader fits for home mechanic, DIY car owners, advanced hobbyiest, car dealer, auto repair shop, automotive engineer, diagnostic tech, automobile tech, individual. Apparently, this is the most economical scan tool for every mechanic.
- ABS/SRS OBD2 Scanner > Enjoy this ABS SRS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
- 3 Most Needed Service Functions > This TOPDON OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
- Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs bi-directional code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
- Work Easier > Red-Yellow-Green LEDs in this OBD2 diagnostic scanner TOPDON Arilink600 quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 reader diagnostic tool a pleasure to use right out of the package even for beginners.
- Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner TOPDON AL600 a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN). Please send your vehicle information to our 💌amazon@anceltech.com💌 to check compatibility.
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic scan tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
Last update on 2024-05-31 / Affiliate links / Images from Amazon Product Advertising API
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July 2022 TechTIPS Page 1 of 13 Subaru Service and Technical Support Line Newsletter ©2022 Subaru of America, Inc. All rights reserved. 01 TechShare QMR of the Month We are pleased to announce this month’s TechShare QMR of the Month Winner: Jeremy Buturla from Garavel Subaru in Norwalk, CT Jeremy created a high quality QMR using TechShare reporting on DTC B28B1 (Stereo Camera Automatic Adjustment) stored in memory. Jeremy’s report included detailed diagnostic steps, high-quality photos, and videos. Please refer to the following link to review the TechShare QMR in detail. https://subarutechshare.com/qmrs/TS-200180 In appreciation for going the extra mile and sharing his experience with us, Jeremy will be receiving the following from his Field Service Engineer: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Labor Day: (Closed) Monday, September 5, 2020 Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases…………………………..11-12 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 (12) Diagnosing Repeat P2762 and P2757………. 3 (14) Special Tools – Denso USB Cable & ECM/…… TCM Reprogramming……………………………… 7 (05) Ascent Noise from Rear Over Bumps or …….. When Turning………………………………………… 9 (15) Version 4 Eyesight and Immobilizer Registration, U1C00……………………………… 10 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page July 2022 Continued on the next page July 2022 TechTIPS Page 2 of 13 01 QMR of the Month (CONTINUED) The other Regional winners selected from TechShare QMRs submitted during May 2022 were: • Christopher Fox from Zeigler Subaru of Kenosha • Leo Gilmore from Ruge’s Subaru • Roberto Perez from Ocean Subaru of Fullerton • William Shepard from #1 Cochran Subaru of Butler County Any Subaru Technician can participate in the TechShare QMR of the Month program. See the February 2013 and January 2016 issues of TechTIPS for full details. You just might see your name and photo in a future issue of TechTIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we will include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during May 2022 was Technician Jeremy Burtula from Garavel Subaru in Norwalk , CT. Jeremy is shown above (left/center) after being presented with his $500.00 Snap-On Gift Card. Also pictured (left to right) Garavel Subaru’s General Manager Jeremy Garavel and Subaru New England (SNE) District Parts and Service Manager John DeMartini. To Jeremy’s left is SNE District Service Quality Manager Manny Martinez, Garavels Subaru’s Service Managers Daniel DeAlmeidia, and Tony Cornelio. Congratulations and THANK YOU to our May 2022 QMR of the Month Award recipient! Continued on the next page July 2022 TechTIPS Page 3 of 13 12 Diagnosing Repeat P2762 and P2757 Techline has been receiving calls about repeat diagnosis and repair for DTCs P2762 and P2757. Technicians have reported multiple valve body, wiring harness and torque convertor replacements with no resolution. When faced with either DTC, it is very important to pay close attention and read the final steps of these trouble trees for proper diagnosis. Most Subaru trouble trees take Technicians through several tests and lead them to identify the problem. This usually results in part replacement or wire repair, etc. These trouble trees are somewhat unique, as they ask to replace a part AND continue to the next step of the trouble tree. This is because the Transmission Control Module (TCM
) logic is unable to determine if the valve body or torque converter is at fault. It is unable to determine if there is a mechanical or hydraulic failure, causing the DTC to set. Therefore, the trouble tree advises to replace the likely faulted component and continue to the next step. This will also lead the Technician to perform a drive cycle in an attempt to reset the DTC. However, a Technician may not be able to drive the vehicle far enough to get the DTC to set in a timely manner. If the vehicle returns with the same DTC, perform the trouble tree again from the beginning, if you get to Step 9 or 10, DO NOT replace the valve body again. Continue to the next step. It is important to note if the Technicians diagnosis leads to replacing the torque converter, there are several one-time use seals that need to be replaced. Continued on the next page July 2022 TechTIPS Page 4 of 13 12 Diagnosing Repeat P2762 and P2757 (CONTINUED) Make sure to replace the oil seal (#1), O-ring (#4) and sealing ring (#5) as well as all other one-time use parts during R&R of the CVT assembly. The chain cover (#2) will need to be removed to replace the sealing ring. Continued on the next page July 2022 TechTIPS Page 5 of 13 12 Diagnosing Repeat P2762 and P2757 (CONTINUED) Continued on the next page July 2022 TechTIPS Page 6 of 13 12 Diagnosing Repeat P2762 and P2757 (CONTINUED) A final note: When performing the Lock-Up Duty Solenoid test in the trouble tree, the solenoid will need to be activated through the work support active test. The test does not cycle the solenoid on and off from 0 – 50%. Instead, the Technician will need to choose a duty percentage for the solenoid to activate to. Once selected and the active test started, a buzzing sound will emit from the solenoid activating. A stethoscope at the valve body cover may be needed to hear operation. The default setting for the test will be 0%. A duty percentage will need to be selected. Then select start. The above shows a graphed display of the solenoid activation. Continued on the next page July 2022 TechTIPS Page 7 of 13 14 Special Tools – Denso USB Cable & ECM/TCM
Reprogramming Techline continues to receive calls from Technicians that are unable to perform basic tasks when using the Subaru Select Monitor. A heavy emphasis has been made about using Originally Equipped Denso USB cables when performing any task with the SSM, especially FlashWrite reprogramming. At this time, there are no approved/tested aftermarket or 3rd party cables that can be used in place of a Denso cable. It is unknown if aftermarket cables have the capabilities necessary to perform ALL SSM4 tasks. Reports from the field of no communication with control modules, software updates crashing, and error messages being displayed, has resulted in unrecoverable control modules leading to unnecessary part replacement. These conditions have been identified and are directly related to the use of aftermarket USB cables. SOA would like to remind everyone to always use Originally Equipped Denso USB Cables when using the SSM4 and DST-i box. Shown here are examples from the field of cable conditions that could cause problems. When performing FlashWrite Reprogramming, Subaru of America, Inc. (SOA) highly recommends connecting either the Subaru Midtronics DCA-8000 Dynamic Diagnostic Charging System or the Subaru Midtronics GR8-100 Diagnostic Battery Charger to the vehicle and utilizing the Power Supply Mode feature to supply a stable 13.5 volts. Once the Midtronics charger is connected to the vehicle, if the battery is fully charged, it takes less than three (3) minutes to boot-up the charger, select the Power Supply Mode, and have the battery voltage stabilized and ready for reprogramming. Continued on the next page July 2022 TechTIPS Page 8 of 13 14 Special Tools – Denso USB Cable & ECM/TCM Reprogramming (CONTINUED) The table below outlines the purpose of error codes seen during reprogramming and a procedure to complete in an effort to recover the programming process if it becomes interrupted. Refer to the TechTIP from 2/20 here (page 8-10) about recovery procedures when an update fails. Refer to the 7/29/22 announcement here on Subarunet about TCM damage while performing WRK-21, which includes this message: Retailers are cautioned, if a TCM is damaged because of faulty equipment or incorrect procedures followed as part of the WRK programming update, the resulting debit would include BOTH the costs related to the TCM as well as the CVT assembly since damaging the TCM would require an automatic replacement of the CVT since the slip mileages cannot be retrieved. Replacements for damaged/missing USB cables can be ordered directly through www.SubaruDT.com. Once on the site, navigate to: Products-> Essential Tools-> Denso DST-I USB Cable 5135. Contact Subaru Dealer Technologies to order genuine Denso parts. Pricing is available in the RISE hyperlink under Service Operations & Technical in Subarunet.com. Continued on the next page July 2022 TechTIPS Page 9 of 13 14 Special Tools – Denso USB Cable & ECM/TCM Reprogramming (CONTINUED) In addition, a cable spacer and lock clip are available to help prevent damage/movement to the cables and ports. The larger SDI DLC Link Cable 5002 can also be found here. 05 Ascent Noise from Rear Over Bumps or When Turning If a customer has a noise from the rear of the vehicle over bumps or when turning, do not forget to check the spare tire installation and pressure. Over time the tire may lose some pressure which could result in it not being firmly seated against the body. Spare tire pressure should be checked during regular service along with the other tires. Additionally, if the tire was recently used or replaced, it may not be firmly seated allowing movement under certain conditions. Below are links to two QMRs with videos showing the concern. https://subarutechshare.com/qmrs/TS-187733 https://subarutechshare.com/qmrs/TS-202793 NOTE: Never use air or power tools to lower or raise the spare tire as this can cause damage to the internal mechanism and/or cable of the hoist. Only the spare tire lug wrench included with the vehicle should be used to raise or lower the spare tire (May 2019 TechTIPS). Continued on the next page July 2022 TechTIPS Page 10 of 13 15 Version 4 Eyesight and Immobilizer Registration, U1C00 It is important to note that for vehicles equipped with Version 4 Eyesight and a Gateway Control Module, registration may be required during stereo camera replacement. Refer to the applied model installation process on STIS for complete instructions. Below is an example of instructions that include the registration process. The registration menu can be found under Immobilizer registration on the SSM. This must be completed before performing the camera adjustment and inspection procedure. Continued on the next page July 2022 TechTIPS Page 11 of 13 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE WRB-22R Subaru Product/Campaign Bulletin PCV Vacuum Hose Clamp Lock Fai… 2-Sep-22 WRA-22R Subaru Product/Campaign Bulletin WRX EyeSight® Reprogramming 2-Sep-22 07-209-22R Technical Service Bulletin EyeSight® Reprogramming DTC B2… 2-Sep-22 J131SVC001 Accessory Installation Guide PORT INSTALLATION: 2023MY Impr… 29-Aug-22 H501SAN000 Accessory Installation Guide PORT INSTALLATION: 2023MY Lega… 29-Aug-22 07-210-22 Technical Service Bulletin Hybrid Battery / High Ambient … 29-Aug-22 J121SE1000 Accessory Installation Guide 2023MY Solterra – Exterior Gra… 29-Aug-22 57734AN04A Accessory Installation Guide 2023MY Outback (Standard and P… 29-Aug-22 L101SAN000 Accessory Installation Guide PORT INSTALLATION: 2023MY Outb… 29-Aug-22 J101SAN9XX Accessory Installation Guide PORT INSTALLATION: 2023MY Outb… 29-Aug-22 SOA801P061XX Accessory Installation Guide PORT INSTALLATION: 2023MY Outb… 29-Aug-22 15-300-22 Technical Service Bulletin STARLINK® Telematics Remote En… 29-Aug-22 DCA-8000 Other/Miscellaneous DCA-8000 Diagnostic Battery Ch… 29-Aug-22 J501SAN223 Accessory Installation Guide PORT INSTALLATION: 2021-2022MY… 29-Aug-22 DSS-5000 Other/Miscellaneous DSS-5000 User Guide 29-Aug-22 09-74-21R Technical Service Bulletin Cleaning Procedure for Carbon … 26-Aug-22 07-209-22R Technical Service Bulletin EyeSight® Reprogramming DTC B2… 26-Aug-22 WRE-21R Subaru Product/Campaign Bulletin Ignition Coil Replacement 23-Aug-22 01-167-08R Technical Service Bulletin Recommended Materials (All Veh… 23-Aug-22 15-302-22 Technical Service Bulletin 2023 Audio/Navigation & Power … 23-Aug-22 07-199-21R Technical Service Bulletin Measurement of Dark Current (S… 23-Aug-22 18-228-22 Service Manual Correction Service Manual Corrections 23-Aug-22 18-227-22 Service Manual Correction Service Manual Corrections 22-Aug-22 18-226-22 Service Manual Correction Service Manual Corrections 22-Aug-22 07-207-22 Technical Service Bulletin Subaru Battery Drain Product L… 18-Aug-22 15-236-18R Technical Service Bulletin Reprogramming File Availabilit… 12-Aug-22 TIPS_SE_July2022 TechTIPS NewsLetter 2012-Current Model Subaru Evap… 12-Aug-22 E551SXC100 Accessory Installation Guide 2023MY Ascent (all trims) – Bu… 12-Aug-22 E551SXC100 Accessory Installation Guide 2023MY Ascent (all trims) – Bu… 12-Aug-22 15-211-17R Technical Service Bulletin Reprogramming File Availabilit… 12-Aug-22 J1010AN400 Accessory Installation Guide 2020-2022+MY Outback – REAR ST… 12-Aug-22 910542040 Accessory Installation Guide 2023MY Solterra – Jack & Wrenc… 12-Aug-22 MSA5B2303A Owner Manual 2023MY Legacy Getting Started … 10-Aug-22 15-282-21R Technical Service Bulletin STARLINK Remote Engine Start (… 9-Aug-22 WRK-22 Subaru Product/Campaign Bulletin CVT Chain Guide Breakage 5-Aug-22 12-240-22 Technical Service Bulletin Repair Procedure / DTC B1610 F… 5-Aug-22 All revised publications are highlighted in yellow. Continued on the next page July 2022 TechTIPS Page 12 of 13 ITEM CODE ITEM TYPE TITLE CREATED DATE WRK-21/22R Subaru Product/Campaign Bulletin CVT Chain Guide Breakage 5-Aug-22 C1010VC100 Accessory Installation Guide 2022MY WRX and 2018-2022 Cross… 5-Aug-22 SUTTIPSLOC Other/Miscellaneous TechTIPS Article Locator Index… 3-Aug-22 15-270-20R Technical Service Bulletin 2020-2022 Outback & Legacy FOT… 2-Aug-22 03-88-22 Technical Service Bulletin Propeller Shaft / Design Chang… 2-Aug-22 WRA-22R Subaru Product/Campaign Bulletin WRX EyeSight® Reprogramming 2-Aug-22 15-299-22 Technical Service Bulletin Remote Engine Starter (RES) / … 2-Aug-22 PS93642231 Accessory Installation Guide PORT INSTALLATION: 2023MY Solt… 27-Jul-22 01-184-22R Technical Service Bulletin Pre-Delivery Inspection (PDI) … 21-Jul-22 SOA854B00X Accessory Installation Guide Subaru by Sleepypod – Pet Trav… 20-Jul-22 SOA854S100 Accessory Installation Guide Subaru by Sleepypod – Pet Carr… 20-Jul-22 SOA854H0X0 Accessory Installation Guide Subaru by Sleepy Pod – Car Har… 20-Jul-22 WRB-22 Subaru Product/Campaign Bulletin PCV Vacuum Hose Clamp Lock Fai… 18-Jul-22 Service Diagnostics 2023 BRZ Service Manual V2 15-Jul-22 All revised publications are highlighted in yellow. Continued on the next page July 2022 TechTIPS Page 13 of 13 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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