TIPS0722 - 2022 July TechTIPS Newsletter

“This site contains affiliate links for which OEMDTC may be compensated”

NHTSA ID Number: 10222333

Manufacturer Communication Number: Subaru Tech Tips

Summary

QRM of the Month

Articles Contained in this Issue
Click on a title below to jump to the article.
Click the date located in the footer to return to page 1.
CODE ARTICLE………………………………………………………….PAGE
(00) STIS New Releases…………………………..11-12
(01) QMR of the Month………………………………..1-2
(01) QMR of the Month Award
Presentations………………………………………… 2
(12) Diagnosing Repeat P2762 and P2757………. 3
(14) Special Tools – Denso USB Cable & ECM/……
TCM Reprogramming……………………………… 7
(05) Ascent Noise from Rear Over Bumps or ……..
When Turning………………………………………… 9
(15) Version 4 Eyesight and Immobilizer
Registration, U1C00……………………………… 10

1 Affected Product

Vehicle

1 Associated Document

Manufacturer Communications

TIPS0722 – 2022 July TechTIPS Newsletter

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SaleBestseller No. 1

BlueDriver Bluetooth Pro OBDII Scan Tool for iPhone & Android - No Subscription Fee - OBD2 Car Scanner and Code Reader - Diagnose Check Engine, ABS, SRS, Airbag & 7000+ Issues on Vehicles 1996+

[Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
[Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
[Get The Right Fix & View Live Data] - Much more than a car code reader, BlueDriver is a diagnostic tool. You’ll get unlimited repair reports with possible causes and fixes, plus real-time health monitoring while you drive with the live data feature.
[Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
[User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.

Bestseller No. 2

FOXWELL Car Scanner NT604 Elite OBD2 Scanner ABS SRS Transmission, Check Engine Code Reader for Cars and Trucks, Diagnostic Scan Tool with SRS Airbag, Automotive Diagnostic Tool with Live Data

[Easy to Use--Work out of box] + [FOXWELL 2025 New Version] FOXWELL NT604 Elite scan tool is the 2025 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
[Affordable] + [Reliable Car Health Monitor] Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
[5 in 1 Diagnostic Scanner] Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance function.
[Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
[Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.

SaleBestseller No. 3

BLCKTEC 430 Bluetooth OBD2 Scanner for iPhone & Android, No Subscription Fee, OBDII Car Code Reader, Diagnose Check Engine, ABS, SRS, Airbag, Supports 1996-2023 Vehicles, App only works in USA &Canada

[Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
[Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
[Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
[Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
[DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.

Bestseller No. 4

FOXWELL NT630 Plus OBD2 Scanner with ABS and SRS, 2025 ABS Scan Tool Bleeding Brake SRS Scanner Live Data, Car Code Reader Diagnostic Tool Bidirectional Scanner with SAS Oil Light

Pro-level ABS SRS OBD2 Scanner - Based on the NT301 FOXWELL Scanner, this car scanner takes OBD-II diagnostics to the next level by in-depth insights on reading ABS SRS Diagnostic Trouble Codes, display the Live Data: Wheel Speed Sensor, Airbag Issues, Wiring Faults, clear the ABS error codes after the car faults repaired, etc... NOTE: This code reader can only read SRS codes but CANNOT reset any Airbag crash codes. Please check the functions coverage BEFORE purchasing. NO Need to Register &Subscription.
Full-Feature ABS Diagnostics - Real-time tracking of wheel speed sensor, brake force distribution, and brake pressure with dynamic graphs for easy analysis. Effortlessly read ABS trouble codes and access freeze frame data to identify and resolve system issues. This ABS scanner diagnostic tool also monitors ABS performance during emergency braking or on slippery surfaces, providing alerts for potential problems.
Basic OBDII Scanner Functions - This obd2 scanner diagnostic tool also can Check Engine Fault Light, diagnose OBD-II modules instantly, display the Live Data with graph (engine RPM, coolant temperature, fuel trim, and sensor readings), locate bad sensors and indicate I/M readiness status before the annual inspection. Reducing the potential driving risk and keep a peak performance on the road.
Top ABS Bleed Scan Tool - After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 scanner with ABS auto bleed will restore your brake pedal’s firmness by efficiently removing air from the ABS module. For vehicle coverage, check the FOXWELL Diagnostic Coverage List under Support on the official site. NOTE: This feature is NOT compatible with vehicles that support manual bleed.
User-Friendly & Budget-Friendly - Enjoy software updates without subscription for newer vehicle models(Any more issues about update, please let us know）. This car code reader comes with a sturdy case for easy carrying. The code reader for cars will also save diagnostic data to avoid unnecessary diagnostic costs when you must to find the professional mechanic to fix the car faults instead of addressing them by yourself.

SaleBestseller No. 5

ANCEL AD610 Pro OBD2 Scanner - ABS SRS Code Reader, Check Engine Light Diagnostic Tool with ABS Bleeding, AutoVIN, Real-Time Data, Full OBD2 Functions, SAS/Oil/EPB Reset

[ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
[SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
[Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
[AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
[ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.

Bestseller No. 6

OBD2 Scanner TOPDON AD500, Oil SAS Throttle TPMS BMS EPB Reset, Engine ABS SRS Transmission, Diagnostic Scan Tool, AutoVIN, Car Check Engine Code Reader with Battery Test, Lifetime Wi-Fi Free Update

[Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
[4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
[6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
[Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
[Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.

Bestseller No. 7

XTOOL D5S OBD2 Scanner - 2025 Code Reader for Cars & Trucks with 15 Reset Functions, Crank Sensor Relearn, FCA AutoAuth, CAN FD for GM, Engine ABS SRS Transmission Car Diagnostic Tool

Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance

Bestseller No. 8

FOXWELL OBD2 Scanner NT716 Bidirectional Scan Tool, ABS SRS Transmission Engine, 9 Resets, Code Reader, Car Scanner with ABS Bleeding/SAS/Oil Light/EPB/BMS/DPF/Throttle Relearn/Injector Coding/TPMS

2025 FOXWELL Scanner NT716: New Bidirectional Scan Tool – Get active test capabilities for ABS, Airbag, Transmission, and Engine systems, easily perform various tests such as injectors, Cooling Fan, Fuel Pump, etc.The price of $ 200+ enjoys a $ 300-500 code reader service! With the NT716 Scanner Diagnostic Tool, You only need to plug in the device to accurately obtain real -time data information. To understand whether your car's system actuator is normal, prevent danger in advance, and drive with confidence. 👉P.S. The active test function needs to be upgraded before it can be used.
4-System Car Scanner for ABS, Airbag, Transmission, and Engine – Easily read error codes and ECU information, view 4-in-1 live data, and save or download data for later reference. The built-in DTC library explains fault codes clearly, and once issues are fixed, you can clear codes and turn off warning lights with just one tap. FOXWELL NT716 Code Scanner empowers you to handle most diagnostics on your own, saving you time and money instead of relying on an elusive mechanic.
9 Reset Functions – Unlike other obd2 scanner diagnostic tools in this price range that offer only 5–7 resets, FOXWELL NT716 scan tool supports 9 essential reset functions, including ABS Bleeding, SAS, Oil Light, EPB, BMS, DPF, Throttle Relearn, Injector Coding, and TPMS. You can monitor the running status of various systems of the car by live data flow, identify potential problems, reset system data, and extinguish the flashing oil lamp fault light! ❗Notice:This product does NOT have special functions for car k-ey p-rogramming.
Full OBD2 Scanner with Plug-and-Play – Enjoy comprehensive OBDii functions, including AutoVIN for automatic vehicle info recognition, one-click I/M Readiness for emissions checks, real-time data, and freeze frame capture… Scanner FOXWELL NT716 makes it easy to prepare for annual inspections, helping you stay road-ready with confidence each year.
5.5" HD Touchscreen Tablet Diagnostic Scanner– Get rid of the confusion caused by the 2.8" scanner with multi - button operation; Built -in 4000mAh battery, the new version of the battery life is greatly enhanced; No subscription fee, no additional charges, share reports anytime, one - click free WiFi upgrade; Android 9.0 system, 24+language , support 100+ car brands from 1996 to 2025.

Bestseller No. 9

Autel AutoLink AL619 Scanner, 2025 ABS SRS Airbag Warning Light Diagnostic Scan Tool, Up of AL519 ML519 ML619, 10 OBDII Test Modes, DTCs Lookup, Live Data, Turn Off Check Engine Light OBD2 Code Reader

🎉【2025 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.🚦📢Kindly note: AL619 only supports 2015 or pre-2015 cars. And services are not universal, please send us your car VIN# to check the compatibility before ordering.📩AutelStoreOnline @ outlook . com📩.
🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 AutelStoreOnline @ outlook . com 📩 for help.
🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.

SaleBestseller No. 10

2025 FOXWELL NT614 Elite OBD2 Scanner with 5 Resets ABS Bleeding/SAS Calibration/Oil/EPB/Throttle, Upgrade of NT604 Code Reader Scan Tools, ABS SRS Engine Transmission Battery Test Car Scanner

【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.

SEOCONTENT-START

July 2022 TechTIPS Page 1 of 13 Subaru Service and Technical Support Line Newsletter ©2022 Subaru of America, Inc. All rights reserved. 01 TechShare QMR of the Month We are pleased to announce this month’s TechShare QMR of the Month Winner: Jeremy Buturla from Garavel Subaru in Norwalk, CT Jeremy created a high quality QMR using TechShare reporting on DTC B28B1 (Stereo Camera Automatic Adjustment) stored in memory. Jeremy’s report included detailed diagnostic steps, high-quality photos, and videos. Please refer to the following link to review the TechShare QMR in detail. https://subarutechshare.com/qmrs/TS-200180 In appreciation for going the extra mile and sharing his experience with us, Jeremy will be receiving the following from his Field Service Engineer: $500.00 Snap-On gift card SUBARU TECHLINE HOLIDAYS & HOURS OF OPERATION Labor Day: (Closed) Monday, September 5, 2020 Mon. – Thurs. 8:30AM – 7:30PM EST Friday 10:30AM – 5:00PM EST Saturday 9:00AM – 3:00PM EST Articles Contained in this Issue Click on a title below to jump to the article. Click the date located in the footer to return to page 1. CODE ARTICLE………………………………………………………….PAGE (00) STIS New Releases…………………………..11-12 (01) QMR of the Month………………………………..1-2 (01) QMR of the Month Award Presentations………………………………………… 2 (12) Diagnosing Repeat P2762 and P2757………. 3 (14) Special Tools – Denso USB Cable & ECM/…… TCM Reprogramming……………………………… 7 (05) Ascent Noise from Rear Over Bumps or …….. When Turning………………………………………… 9 (15) Version 4 Eyesight and Immobilizer Registration, U1C00……………………………… 10 The Subaru TechTIPS newsletter is intended for use by professional Technicians ONLY. Articles are written to inform those Technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained Technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX eBay , WRX eBay STI eBay , Baja, Tribeca, BRZ, XV Crosstrek, Ascent, Crosstrek Hybrid and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT Continued on the next page July 2022 Continued on the next page July 2022 TechTIPS Page 2 of 13 01 QMR of the Month (CONTINUED) The other Regional winners selected from TechShare QMRs submitted during May 2022 were: • Christopher Fox from Zeigler Subaru of Kenosha • Leo Gilmore from Ruge’s Subaru • Roberto Perez from Ocean Subaru of Fullerton • William Shepard from #1 Cochran Subaru of Butler County Any Subaru Technician can participate in the TechShare QMR of the Month program. See the February 2013 and January 2016 issues of TechTIPS for full details. You just might see your name and photo in a future issue of TechTIPS! 01 QMR of the Month Award Presentations As part of our “enhanced” QMR of the Month recognition program, we will include a photo (whenever available) of the recipient’s award presentation in TIPS. The winner selected from QMR of the Month submissions received during May 2022 was Technician Jeremy Burtula from Garavel Subaru in Norwalk , CT. Jeremy is shown above (left/center) after being presented with his $500.00 Snap-On Gift Card. Also pictured (left to right) Garavel Subaru’s General Manager Jeremy Garavel and Subaru New England (SNE) District Parts and Service Manager John DeMartini. To Jeremy’s left is SNE District Service Quality Manager Manny Martinez, Garavels Subaru’s Service Managers Daniel DeAlmeidia, and Tony Cornelio. Congratulations and THANK YOU to our May 2022 QMR of the Month Award recipient! Continued on the next page July 2022 TechTIPS Page 3 of 13 12 Diagnosing Repeat P2762 and P2757 Techline has been receiving calls about repeat diagnosis and repair for DTCs P2762 and P2757. Technicians have reported multiple valve body, wiring harness and torque convertor replacements with no resolution. When faced with either DTC, it is very important to pay close attention and read the final steps of these trouble trees for proper diagnosis. Most Subaru trouble trees take Technicians through several tests and lead them to identify the problem. This usually results in part replacement or wire repair, etc. These trouble trees are somewhat unique, as they ask to replace a part AND continue to the next step of the trouble tree. This is because the Transmission Control Module (TCM) logic is unable to determine if the valve body or torque converter is at fault. It is unable to determine if there is a mechanical or hydraulic failure, causing the DTC to set. Therefore, the trouble tree advises to replace the likely faulted component and continue to the next step. This will also lead the Technician to perform a drive cycle in an attempt to reset the DTC. However, a Technician may not be able to drive the vehicle far enough to get the DTC to set in a timely manner. If the vehicle returns with the same DTC, perform the trouble tree again from the beginning, if you get to Step 9 or 10, DO NOT replace the valve body again. Continue to the next step. It is important to note if the Technicians diagnosis leads to replacing the torque converter, there are several one-time use seals that need to be replaced. Continued on the next page July 2022 TechTIPS Page 4 of 13 12 Diagnosing Repeat P2762 and P2757 (CONTINUED) Make sure to replace the oil seal (#1), O-ring (#4) and sealing ring (#5) as well as all other one-time use parts during R&R of the CVT assembly. The chain cover (#2) will need to be removed to replace the sealing ring. Continued on the next page July 2022 TechTIPS Page 5 of 13 12 Diagnosing Repeat P2762 and P2757 (CONTINUED) Continued on the next page July 2022 TechTIPS Page 6 of 13 12 Diagnosing Repeat P2762 and P2757 (CONTINUED) A final note: When performing the Lock-Up Duty Solenoid test in the trouble tree, the solenoid will need to be activated through the work support active test. The test does not cycle the solenoid on and off from 0 – 50%. Instead, the Technician will need to choose a duty percentage for the solenoid to activate to. Once selected and the active test started, a buzzing sound will emit from the solenoid activating. A stethoscope at the valve body cover may be needed to hear operation. The default setting for the test will be 0%. A duty percentage will need to be selected. Then select start. The above shows a graphed display of the solenoid activation. Continued on the next page July 2022 TechTIPS Page 7 of 13 14 Special Tools – Denso USB Cable & ECM/TCM Reprogramming Techline continues to receive calls from Technicians that are unable to perform basic tasks when using the Subaru Select Monitor. A heavy emphasis has been made about using Originally Equipped Denso USB cables when performing any task with the SSM, especially FlashWrite reprogramming. At this time, there are no approved/tested aftermarket or 3rd party cables that can be used in place of a Denso cable. It is unknown if aftermarket cables have the capabilities necessary to perform ALL SSM4 tasks. Reports from the field of no communication with control modules, software updates crashing, and error messages being displayed, has resulted in unrecoverable control modules leading to unnecessary part replacement. These conditions have been identified and are directly related to the use of aftermarket USB cables. SOA would like to remind everyone to always use Originally Equipped Denso USB Cables when using the SSM4 and DST-i box. Shown here are examples from the field of cable conditions that could cause problems. When performing FlashWrite Reprogramming, Subaru of America, Inc. (SOA) highly recommends connecting either the Subaru Midtronics DCA-8000 Dynamic Diagnostic Charging System or the Subaru Midtronics GR8-100 Diagnostic Battery Charger to the vehicle and utilizing the Power Supply Mode feature to supply a stable 13.5 volts. Once the Midtronics charger is connected to the vehicle, if the battery is fully charged, it takes less than three (3) minutes to boot-up the charger, select the Power Supply Mode, and have the battery voltage stabilized and ready for reprogramming. Continued on the next page July 2022 TechTIPS Page 8 of 13 14 Special Tools – Denso USB Cable & ECM/TCM Reprogramming (CONTINUED) The table below outlines the purpose of error codes seen during reprogramming and a procedure to complete in an effort to recover the programming process if it becomes interrupted. Refer to the TechTIP from 2/20 here (page 8-10) about recovery procedures when an update fails. Refer to the 7/29/22 announcement here on Subarunet about TCM damage while performing WRK-21, which includes this message: Retailers are cautioned, if a TCM is damaged because of faulty equipment or incorrect procedures followed as part of the WRK programming update, the resulting debit would include BOTH the costs related to the TCM as well as the CVT assembly since damaging the TCM would require an automatic replacement of the CVT since the slip mileages cannot be retrieved. Replacements for damaged/missing USB cables can be ordered directly through www.SubaruDT.com. Once on the site, navigate to: Products-> Essential Tools-> Denso DST-I USB Cable 5135. Contact Subaru Dealer Technologies to order genuine Denso parts. Pricing is available in the RISE hyperlink under Service Operations & Technical in Subarunet.com. Continued on the next page July 2022 TechTIPS Page 9 of 13 14 Special Tools – Denso USB Cable & ECM/TCM Reprogramming (CONTINUED) In addition, a cable spacer and lock clip are available to help prevent damage/movement to the cables and ports. The larger SDI DLC Link Cable 5002 can also be found here. 05 Ascent Noise from Rear Over Bumps or When Turning If a customer has a noise from the rear of the vehicle over bumps or when turning, do not forget to check the spare tire installation and pressure. Over time the tire may lose some pressure which could result in it not being firmly seated against the body. Spare tire pressure should be checked during regular service along with the other tires. Additionally, if the tire was recently used or replaced, it may not be firmly seated allowing movement under certain conditions. Below are links to two QMRs with videos showing the concern. https://subarutechshare.com/qmrs/TS-187733 https://subarutechshare.com/qmrs/TS-202793 NOTE: Never use air or power tools to lower or raise the spare tire as this can cause damage to the internal mechanism and/or cable of the hoist. Only the spare tire lug wrench included with the vehicle should be used to raise or lower the spare tire (May 2019 TechTIPS). Continued on the next page July 2022 TechTIPS Page 10 of 13 15 Version 4 Eyesight and Immobilizer Registration, U1C00 It is important to note that for vehicles equipped with Version 4 Eyesight and a Gateway Control Module, registration may be required during stereo camera replacement. Refer to the applied model installation process on STIS for complete instructions. Below is an example of instructions that include the registration process. The registration menu can be found under Immobilizer registration on the SSM. This must be completed before performing the camera adjustment and inspection procedure. Continued on the next page July 2022 TechTIPS Page 11 of 13 00 STIS New Releases ITEM CODE ITEM TYPE TITLE CREATED DATE WRB-22R Subaru Product/Campaign Bulletin PCV Vacuum Hose Clamp Lock Fai… 2-Sep-22 WRA-22R Subaru Product/Campaign Bulletin WRX eBay EyeSight® Reprogramming 2-Sep-22 07-209-22R Technical Service Bulletin EyeSight® Reprogramming DTC B2… 2-Sep-22 J131SVC001 Accessory Installation Guide PORT INSTALLATION: 2023MY Impr… 29-Aug-22 H501SAN000 Accessory Installation Guide PORT INSTALLATION: 2023MY Lega… 29-Aug-22 07-210-22 Technical Service Bulletin Hybrid Battery / High Ambient … 29-Aug-22 J121SE1000 Accessory Installation Guide 2023MY Solterra – Exterior Gra… 29-Aug-22 57734AN04A Accessory Installation Guide 2023MY Outback (Standard and P… 29-Aug-22 L101SAN000 Accessory Installation Guide PORT INSTALLATION: 2023MY Outb… 29-Aug-22 J101SAN9XX Accessory Installation Guide PORT INSTALLATION: 2023MY Outb… 29-Aug-22 SOA801P061XX Accessory Installation Guide PORT INSTALLATION: 2023MY Outb… 29-Aug-22 15-300-22 Technical Service Bulletin STARLINK® Telematics Remote En… 29-Aug-22 DCA-8000 Other/Miscellaneous DCA-8000 Diagnostic Battery Ch… 29-Aug-22 J501SAN223 Accessory Installation Guide PORT INSTALLATION: 2021-2022MY… 29-Aug-22 DSS-5000 Other/Miscellaneous DSS-5000 User Guide 29-Aug-22 09-74-21R Technical Service Bulletin Cleaning Procedure for Carbon … 26-Aug-22 07-209-22R Technical Service Bulletin EyeSight® Reprogramming DTC B2… 26-Aug-22 WRE-21R Subaru Product/Campaign Bulletin Ignition Coil Replacement 23-Aug-22 01-167-08R Technical Service Bulletin Recommended Materials (All Veh… 23-Aug-22 15-302-22 Technical Service Bulletin 2023 Audio/Navigation & Power … 23-Aug-22 07-199-21R Technical Service Bulletin Measurement of Dark Current (S… 23-Aug-22 18-228-22 Service Manual Correction Service Manual Corrections 23-Aug-22 18-227-22 Service Manual Correction Service Manual Corrections 22-Aug-22 18-226-22 Service Manual Correction Service Manual Corrections 22-Aug-22 07-207-22 Technical Service Bulletin Subaru Battery Drain Product L… 18-Aug-22 15-236-18R Technical Service Bulletin Reprogramming File Availabilit… 12-Aug-22 TIPS_SE_July2022 TechTIPS NewsLetter 2012-Current Model Subaru Evap… 12-Aug-22 E551SXC100 Accessory Installation Guide 2023MY Ascent (all trims) – Bu… 12-Aug-22 E551SXC100 Accessory Installation Guide 2023MY Ascent (all trims) – Bu… 12-Aug-22 15-211-17R Technical Service Bulletin Reprogramming File Availabilit… 12-Aug-22 J1010AN400 Accessory Installation Guide 2020-2022+MY Outback – REAR ST… 12-Aug-22 910542040 Accessory Installation Guide 2023MY Solterra – Jack & Wrenc… 12-Aug-22 MSA5B2303A Owner Manual 2023MY Legacy Getting Started … 10-Aug-22 15-282-21R Technical Service Bulletin STARLINK Remote Engine Start (… 9-Aug-22 WRK-22 Subaru Product/Campaign Bulletin CVT Chain Guide Breakage 5-Aug-22 12-240-22 Technical Service Bulletin Repair Procedure / DTC B1610 F… 5-Aug-22 All revised publications are highlighted in yellow. Continued on the next page July 2022 TechTIPS Page 12 of 13 ITEM CODE ITEM TYPE TITLE CREATED DATE WRK-21/22R Subaru Product/Campaign Bulletin CVT Chain Guide Breakage 5-Aug-22 C1010VC100 Accessory Installation Guide 2022MY WRX eBay and 2018-2022 Cross… 5-Aug-22 SUTTIPSLOC Other/Miscellaneous TechTIPS Article Locator Index… 3-Aug-22 15-270-20R Technical Service Bulletin 2020-2022 Outback & Legacy FOT… 2-Aug-22 03-88-22 Technical Service Bulletin Propeller Shaft / Design Chang… 2-Aug-22 WRA-22R Subaru Product/Campaign Bulletin WRX eBay EyeSight® Reprogramming 2-Aug-22 15-299-22 Technical Service Bulletin Remote Engine Starter (RES) / … 2-Aug-22 PS93642231 Accessory Installation Guide PORT INSTALLATION: 2023MY Solt… 27-Jul-22 01-184-22R Technical Service Bulletin Pre-Delivery Inspection (PDI) … 21-Jul-22 SOA854B00X Accessory Installation Guide Subaru by Sleepypod – Pet Trav… 20-Jul-22 SOA854S100 Accessory Installation Guide Subaru by Sleepypod – Pet Carr… 20-Jul-22 SOA854H0X0 Accessory Installation Guide Subaru by Sleepy Pod – Car Har… 20-Jul-22 WRB-22 Subaru Product/Campaign Bulletin PCV Vacuum Hose Clamp Lock Fai… 18-Jul-22 Service Diagnostics 2023 BRZ Service Manual V2 15-Jul-22 All revised publications are highlighted in yellow. Continued on the next page July 2022 TechTIPS Page 13 of 13 *** Now you can e-mail your TechTIPS input and suggestions to: tech@subaru.com *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! Model: Year: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 9103; Camden, NJ 08101-9877. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code: