| “This site contains affiliate links for which OEMDTC may be compensated” |
NHTSA ID Number: 10237247
Manufacturer Communication Number: 07-210-22R
Summary
This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.
NUMBER: 07-210-22R
DATE: 08/29/22
REVISED: 05/04/23
| APPLICABILITY: | 2019-22 Crosstrek Hybrid 2023 Solterra |
| SUBJECT: | Hybrid & EV Battery / High Ambient Temperatures- Precautionary Work Procedures |
INTRODUCTION:
This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery. Lithium-ion battery performance may deteriorate when exposed to temperatures higher than 140°F (60°C). Follow the precautions outlined below to avoid such battery performance deterioration.
SERVICE PROCEDURE / INFORMATION:
If the hybrid or EV battery is expected to have high ambient temperature exposure for more than one hour such as body paintwork, the battery will require proper removal and storage.
- ONLY technicians who have received the Subaru training for high voltage systems should be allowed to perform service or maintenance of high voltage circuits.
- For hybrid battery removal and installation refer to STIS: Body & Electrical/WIRING SYSTEM > HYBRID ELECTRIC VEHICLE > HIGH VOLTAGE BATTERY
- For EV battery removal and installation refer to STIS: Engine / Hybrid System > EV BATTERY SYSTEM > EV BATTERY
- The hybrid and EV battery MUST be stored in an environment with the following conditions:
- The ambient temperature is between 22°F and 140°F (-30°C to 60°C).
- The storage area is free from any flame exposure.
- There is no water or moisture in the storage area.
- The area MUST be free from children.
CAUTION: Failure to meet these requirements may cause personal injury and/or damage to the battery.
5 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | CROSSTREK HYBRID | 2019-2022 |
| SUBARU | SOLTERRA | 2023 |
1 Associated Document
Manufacturer Communications
NUMBER: 07-210-22R
DATE: 08/29/22
REVISED: 05/04/23
https://www.nhtsa.gov/recalls?nhtsaId=10237247
MC-10237247-0001.pdf 263.385KB
Loading...
Reload document 
Open in new tab
NHTSA ID Number: 10219498
Manufacturer Communication Number: 07-210-22
Summary
This Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.
1 Associated Document
Manufacturer Communications
NUMBER: 07-210-22
DATE: 08/29/22
https://www.nhtsa.gov/recalls?nhtsaId=10219498
MC-10219498-0001.pdf 1863.381KB
Loading...
- Charge with Confidence: ChargePoint builds reliable, flexible and innovative EV charging stations for home, business and fleets. Drivers have access to 24/7 support and hundreds of thousands of places to charge across North America via the ChargePoint app.
- Charge Smart: With the in-depth, user-friendly ChargePoint Mobile App, you can control your electric car charger, easily manage and set reminders, connect to your smart home devices, find stations, get valuable data and charging information, and get access to the app's latest features.
- Vast Network: ChargePoint’s extensive network includes 274k+ ChargePoint stations across North America and Europe, so you have peace of mind wherever life takes you. You can even charge up at plus 565k+ ChargePoint roaming partner stations for added flexibility and convenience when you’re on the go.
- Safe & Durable: Rely on this EV charger to provide safe charging at home, adhering to UL safety standards. The charger can be installed indoors or outdoors by an electrician and includes a cable that stays pliable in very cold weather.
- Fast & Powerful: This charger connects to your home electrical system and charges up to 9 times faster than a 110V outlet, delivering 37 miles of range per hour. Compatible with all EVs (Tesla requires adapter). Works with a 20A to 80A-rated circuit.
- 🚗An American brand 4 all EVs in the US: ApexCharger features high end displays on all of its level 2 charging station. Features both J1772 connector & our exclusive PRO 1 NACS adapter is a turnkey solution design to fit every electric vehicle in America's fleet.
- 🌏A universal charging station with great design: Safety and style on this type 1, level 2 supercharger: Home or parking lot, we got you covered: an outdoor equipment enclosure for harsh weather. With PRO 1 ev charger adapter included, it serves as a tesla charger.
- 🛜EV charger level 2: a fusion of utility upgrades & 240v of power. Wi-fi enabled electric car charger, 2 RFID cards, plug&play set, mobile smart app, connectors holder, 2.4 in led display panel for energy saving and 24h post sales customer support.
- 🔐Public or home charging station: On car safety accessories, MACH I stations stands tall. With its lights assist indicator and an ev charger cable holder on the frame for its heavy duty power cord, your chargepoint is safe w/ the anti-theft bolt & fittings (included).
- 📥Flex installation option for those who want a level 2 charger at home: 48 amp ev charger level 2 uses a 240 volt outlet with a 50A breaker. It has a Nema 14-50 plug to handle power to your vehicle. Hardwiring kit & instructions are inside your model's packing box. Consumer reports available on the app.
- Up to 7x faster charge: High-power, 40 amperes, 9.6kW EV charging station. Indoor / outdoor installation. Built-in cable rack and security lock. UL listed. ENERGY STAR certified. 3-year limited warranty for normal residential use.
- Convenient WiFi connectivity: With the free JuiceNet app, control and monitor charging remotely, get notified when your car is fully charged, set reminders to charge, and more. Dynamic LED lights show charging status. Voice control via Amazon Echo / Alexa.
- Smart grid savings: Schedule your charging times when rates are lower — making your electric vehicle even cheaper to drive.
- Hardwire Installation: This unit is ready to be hardwired by a qualified electrician.
- Rebates: Qualifies for local incentives in many utility service areas.
- 【Trusted Brand】Autel has been making automotive intelligent diagnostic, inspection, and analysis products since 2004. The MaxiCharger AC Home was developed over 2 years from a full team of designers and engineers to bring you the safest, smartest, and one of the best looking chargers on the market.
- 【Level 2, 240 volt charging】Up to 7X faster than a standard outlet charger, providing 30 miles of range with every hour of charge.The MaxiCharger Home offers adjustable amperage: 40A, 32A, 24A, 16A, a longer 2.63-foot power cord for easy installation, and an updated 25-foot charging cable designed to remain flexible no matter the cold.
- 【Easy to install both indoors or out】Just 5 minutes to install and plug into a pre-existing NEMA 14-50 receptacle. Save thousands of dollars in installation costs.A plug-in model is easier to mount and dismount and to take with you if you move, giving you the ultimate in convenience!
- 【Autel Charger app】Provides a range of charging speeds from 16 to 40 amps. Take control of your charging schedule to set charging start and stop to take advantage of off-peak utility charging rates.
- 【High Reliability】Autel Maxicharger is NEMA 4X-rated, offering a high level of protection from all the elements, whether installed inside or outdoors. The unit is dust-tight and water-tight and thus protected against windblown dust and rain, splashing water, hose-directed water, and damage from external ice formation.
- NOTE: It is necessary to use a J1772 to Tesla adapter in order to use Tesla vehicles.
- 8X FAST CHARGING: This fast charging car charger operates at Level 2 capacity, delivering an impressive 40Amp/240V, providing a formidable 9.6 KW charging capability. Experience unparalleled speed as it charges your electric vehicle up to 8 times quicker (at an impressive rate of 29~36 miles per hour) compared to a standard Level 1 charger.
- CHARGE ANY VEHICLE: This electric vehicle charger is universally compatible with all non-Tesla EVs and hybrids that utilize the standard J1772 plug connector, encompassing models.
- SMART CHARGING: Adjust the current limit (10A/16A/20A/24A/32A/40A) to match your home's circuit and with delay start, you can stagger the peak period of use to save electricity and reduce load
- Real-Time Charge Monitoring: Stay in the know with LED indicators and a vivid 1.77 nch TFT screen that provides instant updates on voltage, current, and power load, keeping you informed about the charging progress.
- FAST CHARGING: EV Charger Level 2 240V charges up to 9X faster and delivers up to 11 kW/48 amps.
- INTELLIGENT CONTROL: LED screen shows charging stats and more. Use the App to save money by setting the charging start time to charge your vehicle during off-peak hours and tracking charging status.
- COMPATIBILITY with ALL EV CARS: (Tesla adapter included)Designed to be compatible with all SAE-J1772 electric vehicles and plug-in hybrids.
- SAFE AND RELIABLE: Our EV charger is IP66 waterproof and IK10 certified for use indoors or outdoors in all weather conditions.
- EASY TO INSTALL: The EV charger is easy to install and can be hardwired or plugged in.
- 【FASTER CHARGING】Our Level 2 (40Amps, 240V) EV charger charges up to 7 times faster than a standard wall outlet (Level 1), making it quick and effortless to charge your electric vehicle.
- 【UL STANDARD & SAFE EV CHARGER】The 40A EV charger uses high-quality raw materials, and both the charging gun and the cable are in compliance with UL standards , so you can use it with confidence and safety. Our level 2 EV charger features advanced S-PROTECH technology for safe and smart charging at maximum speed. It is designed to protect against short-circuit, current leakage, grounding, thermal overload, over-charging, and over-current.
- 【SMARTER CHARGING AND ADJUSTABLE CURRENT】EV charger comes equipped with adjustable current mode and timer feature for more cost-effective charging. The current of Level 2 charger can be adjusted from 12A to 16A for 110V, and from 12A to 40A for 240V (with options of12A,16A,24A, 32A, 40A).Auto Mode maximizes current output for fast charging, while Manual Mode optimizes current output to prolong battery life. Set a timer to charge during off-peak hours and save even more on electricity costs.
- 【IP66 WATERPROOF AND PORTABLE CHARGING】The 40A EV charger is waterproof and dustproof (IP66) for reliable use in all weather conditions, both indoors and outdoors. It comes with a 110V cable and a custom protective case for safe storage in your vehicle, so you can recharge your EV anywhere - whether you're on a business trip,interviewing family and friends,or traveling. With a 30 FT (9.1 M) cable length from plug to charging gun, giving you the flexibility to park your car wherever you need to.
- 【WORK WITH ANY EV AND 3-YEAR WARRANTY】The portable EV charger is compatible with all electric vehicles and plug-in hybrids with J1772 connectors, including leading brands such as Tesla charger (need SEAJ1772 adapter,not include), Ford, Hyundai, Kia, Nissan, Chevrolet and more. Our residential EV chargers come with a 3-year limited warranty and lifetime technical support for added peace of mind. We provide 24-hour sales service and free return exchange service.
- ⚡FAST CHARGING - This 32A EV Charger aims to make EVs charging efficient and convenient. This is the optimal choice for car home charging. The 25ft cable provides ample length, catering to the needs of most garages and driveways.
- 🔌Charging Plug - This product adopts NEMA 14-50 Plug, which can accept a 240V input voltage. You can attach it on the 240V socket to reach the Level 2 charging level. In addition, a NEMA 5-15 adapter is inclueds，which makes the EV charger perfectly adapt to the 120V socket to get a Level 1 Chagrging
- 👍 One is All - Designed to be compatible with all SAE-J1772 electric vehicles and plug-in hybrid vehicles, this EV charger is an excellent choice for users who own multiple electric vehicles. With its versatility, you no longer need to worry about compatibility issues.
- 🚦 Safety is a top priority, which is why this charger is equipped with a LED indicator on the control box. This indicator displays the charging status of your EV, alerting you immediately to any potential issues. Additionally, the charger incorporates triple protection functions, including Leakag Protection, Overcharge Protection, and Under Voltage Protection, ensuring a safe and reliable charging experience.
- 📲Smart Control: Take control of your charging experience with the adjustable current function. Users have the flexibility to select from 7 levels of current, ranging from 6A to 32A. Additionally, this EV charger features a delay charging function, enabling automatic charging during off-peak hours. This helps reduce charging costs and optimizes charging efficiency.
- 【Trusted company】Autel has been making automotive intelligent diagnostic, inspection, and analysis products since 2004. The MaxiCharger AC Home was developed over 2 years from a full team of designers and engineers to bring you the safest, smartest, and one of the best looking chargers on the market.
- 【High speed Charging】With 12kW up to 50A charging, speed will never be an issue. Add 37 miles per charging hour. Don't waste time waiting on your EV to fully charge with slower chargers. An updated 25-Foot durable cable is flexible no matter how cold the season is so you can charge with confidence in even the coldest of temperatures(-40℃).
- 【CSA Certified & NEMA Type 4】Eligible for the Federal rebate program. With NEMA Type 4 you are protected in any type of weather including snow, rain, hail, and sleet. Hang it up outside your house or inside a garage and it will operate efficiently. Fire resistant, over current, over voltage, and over temperature protection. Your level 2 charger will run better and last longer, saving you money in the long term.
- 【Smart APP Control】Use Autel Charge APP to control your charger and manage charge times, schedule charging while you're away, and optimize your charging to take advantage of off peak electricity. Bluetooth enabled, Wi-Fi connectivity, and Ethernet access make sure your automatic over the air (OTA) remote firmware updates keep you connected at the times you need.
- 【3 Year Warranty and 24/7 Support】The MaxiCharger is easy for any electrician to install. A 3-year warranty, APP automatic updates, and around-the-clock support from Autel's service team means you'll never have to worry about quality and service.
- 【2 In 1 Lightning EV Charger 】Lightning Fast Charging Level 1 & Level 2 EV Charger with adjustable 16/32amp. NEMA 14-50 plug: charge Level 2 vehicle, up to 32Amp 240V, 7 KW Max., 6x faster than a normal 8A level 1 charger. NEMA 5-15 Adaptor: charge Level 1 vehicle, up to 16Amp 110V, 1.7 KW Max., Ideal for older and newer model electric cars.
- 【6X Faster Charging】Level 2 EV Charger with NEMA 14-50 plug fill up your car at an average of 6 times faster than a standard charger, delivering 24 miles in only 1 hour at 240V charge.
- 【LED Screen】The LCD screen display every detail that you need during the charging including the real-time current and voltage, charging amount and time.
- 【Portability & Easy Operation】Charging your EV in anywhere and at any Time. The Portable EV Charger can be carried with your car. Compact controller size for flexible installation and usability, and 26 feet of charging cable can fulfill your demands of charging in driveways and garages.
- 【Safer & Reliable Charger】 Safety is a top priority, which is why this charger is equipped with a LED indicator on the control box. This indicator displays the charging status of your EV, alerting you immediately to any potential issues. Additionally, the charger incorporates triple protection functions, including Leakag Protection, Overcharge Protection, and Under Voltage Protection, ensuring a safe and reliable charging experience.
Last update on 2024-04-16 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Bulletin Number: 07-210-22R; Revised: 05/04/23 Page 1 of 2 SERVICE BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 07-210-22R DATE: 08/29/22 REVISED: 05/04/23 APPLICABILITY: 2019-22 Crosstrek Hybrid 2023 Solterra SUBJECT: Hybrid & EV Battery / High Ambient Temperatures- Precautionary Work Procedures INTRODUCTION: This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery. Lithium-ion battery performance may deteriorate when exposed to temperatures higher than 140°F (60°C). Follow the precautions outlined below to avoid such battery performance deterioration. SERVICE PROCEDURE / INFORMATION: If the hybrid or EV battery is expected to have high ambient temperature exposure for more than one hour such as body paintwork, the battery will require proper removal and storage. • ONLY technicians who have received the Subaru training for high voltage systems should be allowed to perform service or maintenance of high voltage circuits. • For hybrid battery removal and installation refer to STIS: Body & Electrical/WIRING SYSTEM > HYBRID ELECTRIC VEHICLE > HIGH VOLTAGE BATTERY • For EV battery removal and installation refer to STIS: Engine / Hybrid System > EV BATTERY SYSTEM > EV BATTERY • The hybrid and EV battery MUST be stored in an environment with the following conditions: 1. The ambient temperature is between 22°F and 140°F (-30°C to 60°C). 2. The storage area is free from any flame exposure. 3. There is no water or moisture in the storage area. 4. The area MUST be free from children. CAUTION: Failure to meet these requirements may cause personal injury and/or damage to the battery. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2022 Subaru of America, Inc. All rights reserved. Bulletin Number: 07-210-22R; Revised: 05/04/23 Page 2 of 2 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
SEOCONTENT-END