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NHTSA ID Number: 10237247
Manufacturer Communication Number: 07-210-22R
Summary
This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.
NUMBER: 07-210-22R
DATE: 08/29/22
REVISED: 05/04/23
| APPLICABILITY: | 2019-22 Crosstrek Hybrid 2023 Solterra |
| SUBJECT: | Hybrid & EV Battery / High Ambient Temperatures- Precautionary Work Procedures |
INTRODUCTION:
This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery. Lithium-ion battery performance may deteriorate when exposed to temperatures higher than 140°F (60°C). Follow the precautions outlined below to avoid such battery performance deterioration.
SERVICE PROCEDURE / INFORMATION:
If the hybrid or EV battery is expected to have high ambient temperature exposure for more than one hour such as body paintwork, the battery will require proper removal and storage.
- ONLY technicians who have received the Subaru training for high voltage systems should be allowed to perform service or maintenance of high voltage circuits.
- For hybrid battery removal and installation refer to STIS: Body & Electrical/WIRING SYSTEM > HYBRID ELECTRIC VEHICLE > HIGH VOLTAGE BATTERY
- For EV battery removal and installation refer to STIS: Engine / Hybrid System > EV BATTERY SYSTEM > EV BATTERY
- The hybrid and EV battery MUST be stored in an environment with the following conditions:
- The ambient temperature is between 22°F and 140°F (-30°C to 60°C).
- The storage area is free from any flame exposure.
- There is no water or moisture in the storage area.
- The area MUST be free from children.
CAUTION: Failure to meet these requirements may cause personal injury and/or damage to the battery.
5 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | CROSSTREK HYBRID | 2019-2022 |
| SUBARU | SOLTERRA | 2023 |
1 Associated Document
Manufacturer Communications
NUMBER: 07-210-22R
DATE: 08/29/22
REVISED: 05/04/23
https://www.nhtsa.gov/recalls?nhtsaId=10237247
MC-10237247-0001.pdf 263.385KB
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NHTSA ID Number: 10219498
Manufacturer Communication Number: 07-210-22
Summary
This Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.
1 Associated Document
Manufacturer Communications
NUMBER: 07-210-22
DATE: 08/29/22
https://www.nhtsa.gov/recalls?nhtsaId=10219498
MC-10219498-0001.pdf 1863.381KB
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- Charge with Confidence: ChargePoint builds reliable, flexible and innovative EV charging stations for home, business and fleets. Drivers have access to 24/7 support and hundreds of thousands of places to charge across North America via the ChargePoint app.
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- Safe & Durable: Rely on this EV charger to provide safe charging at home, adhering to UL safety standards; The charger can be installed indoor or outdoor with a weatherproof NEMA outlet and includes a cable that stays pliable in very cold weather.
- Fast & Powerful: This charger charges up to 7 times faster than a 110V outlet, delivering an impressive 30 miles of range per hour. The plug is compatible with all EVs (Tesla requires adapter) and works with a 14-50 outlet. Requires 40A or 50A-rated circuit.
- Print, Jesse (Author)
- English (Publication Language)
- 50 Pages - 10/05/2022 (Publication Date) - Independently published (Publisher)
- Award-Winning Charging Performance: Experience top-tier charging with the Emporia Level 2 EV Charger, proudly named the "Best Smart EV Home Charger" by Motortrend and the "Best EV Charger of 2024" from InsideEVs and State of Charge
- Safety, Certification, and Peace of Mind: UL listed and ENERGY STAR certified, meeting stringent standards (NEC 625, SAE J1772, UL 817, UL 991, UL 2231, UL 2251, and UL 2594). Emporia EV Chargers are protected by a 3 Year Warranty.
- Versatile Installation Options: Preconfigured for NEMA Type 14-50P compliant with 2017 NEC Section 625.17 for up to 40A or convert to Hardwired for up to 48A. Professional installation recommended for optimal safety and performance.
- Get the Benefits of Smart Charging: Connect via 2.4 GHz WiFi to access real-time energy data and manage charging from your mobile device. Schedule charging sessions to optimize utility rates and performance.
- Universal Compatibility: Equipped with a secure SAE J1772 connector, compatible with all EVs in North America, including Tesla, Chevrolet Bolt, VW ID 4, Nissan Leaf, Ford Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Audi, and Jeep Wrangler 4xe.
- ⚡FAST CHARGING - This 32A EV Charger aims to make EVs charging efficient and convenient. This is the optimal choice for car home charging. The 25ft cable provides ample length, catering to the needs of most garages and driveways.
- 🔌Charging Plug - This product adopts NEMA 14-50 Plug, which can accept a 240V input voltage. You can attach it on the 240V socket to reach the Level 2 charging level. In addition, a NEMA 5-15 adapter is inclueds，which makes the EV charger perfectly adapt to the 120V socket to get a Level 1 Chagrging
- 👍 One is All - Designed to be compatible with all SAE-J1772 electric vehicles and plug-in hybrid vehicles, this EV charger is an excellent choice for users who own multiple electric vehicles. With its versatility, you no longer need to worry about compatibility issues.
- 🚦 Safety is a top priority, which is why this charger is equipped with a LED indicator on the control box. This indicator displays the charging status of your EV, alerting you immediately to any potential issues. Additionally, the charger incorporates triple protection functions, including Leakag Protection, Overcharge Protection, and Under Voltage Protection, ensuring a safe and reliable charging experience.
- 📲Smart Control: Take control of your charging experience with the adjustable current function. Users have the flexibility to select from 7 levels of current, ranging from 6A to 32A. Additionally, this EV charger features a delay charging function, enabling automatic charging during off-peak hours. This helps reduce charging costs and optimizes charging efficiency.
- Up to 7x faster charge: High-power, 40 amperes, 9.6kW EV charging station. Indoor / outdoor installation. Built-in cable rack and security lock. UL listed. ENERGY STAR certified. 3-year limited warranty for normal residential use.
- Convenient WiFi connectivity: With the free JuiceNet app, control and monitor charging remotely, get notified when your car is fully charged, set reminders to charge, and more. Dynamic LED lights show charging status. Voice control via Amazon Echo / Alexa.
- Smart grid savings: Schedule your charging times when rates are lower — making your electric vehicle even cheaper to drive.
- Hardwire Installation: This unit is ready to be hardwired by a qualified electrician.
- Rebates: Qualifies for local incentives in many utility service areas.
- NOTE: It is necessary to use a J1772 to Tesla adapter in order to use Tesla vehicles.
- 8X FAST CHARGING: This fast charging car charger operates at Level 2 capacity, delivering an impressive 40Amp/240V, providing a formidable 9.6 KW charging capability. Experience unparalleled speed as it charges your electric vehicle up to 8 times quicker (at an impressive rate of 29~36 miles per hour) compared to a standard Level 1 charger.
- CHARGE ANY VEHICLE: This electric vehicle charger is universally compatible with all non-Tesla EVs and hybrids that utilize the standard J1772 plug connector, encompassing models.
- SMART CHARGING: Adjust the current limit (10A/16A/20A/24A/32A/40A) to match your home's circuit and with delay start, you can stagger the peak period of use to save electricity and reduce load
- Real-Time Charge Monitoring: Stay in the know with LED indicators and a vivid 1.77 nch TFT screen that provides instant updates on voltage, current, and power load, keeping you informed about the charging progress.
- 9X FASTER: EVIQO is electric vehicle charger for home providing 38 m/h (40 amp ev charger by default) and 46 m/h if hardwired and set as a 48A EV charger. Max output for EV charging station level 2 is set with a dip switch. Adjustable current: 1A increment in EVIQO app. Stay EVIPOWER-ful with live 24/7 post-sale customer support.
- SAFE, USA CERTIFIED: EVIQO electric car charger level 2 is UL compliant, Energy Star, ETL and FCC certified EV charging station with 3 years Manufacturer Warranty. EVIQO level 2 home ev charger is weatherproof. This EV car charger level 2 is suitable for use as an indoor/ outdoor EV charger. EVIQO EV wall charger level 2 meets NEMA 4 and IP66 protection standards.
- SMART APP: EVIQO surveyed 1,800 EV owners to create EV home charger level 2 app. Set up to 3 schedules for cost savings during off-peak rates. Get smart tips and reminders, track power/costs live and monitor the charging history. Enjoy sleek intuitive interface of your electric car charger 240v. EVIQO level 2 car charger consistently enhances its firmware with remote OTA updates.
- COMPATIBLE WITH ALL EVs: EVIPOWER electric car home charging stations are equipped with heavy duty rubberized SAE J1772 connector compatible with all EVs / PHEVs in NA: all Tesla models, Chevrolet Bolt, VW ID 4, Nissan Leaf, Polestar 2, Ford Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Mercedes EQS, Audi, Rav4, Jeep Wrangler 4xe level 2 charger (Tesla requires an adapter).
- FIRST-IN-CLASS: EVIQO electric vehicle charging stations offer the MARKET'S LONGEST 37" input cable with a NEMA 14-50 plug along with a 25' EXTRA LONG output cable.
- ❤ [Question & Answer: Why can't find the device on app? or Can't find the device after changing phones]: Solutions: 1. Confirm your phone to connect with the 2.4Ghz wifi, not connect the wifi whose name has 5G suffix; 2. Turn on the wifi and bluetooth of the phone; 3. Wifi reset: Pull out the charging gun, simultaneously long press the Ⓐ button and time button on the product screen until it shows "WIFI Reset". 4. Re-start and add your device.
- ❤ [Working Voltage]: Fits for: 110V-260V, suggest 220V or 240V(32A). If your input voltage is under 220V, the safe current(Amperage) may be adjusted below 32A automatically. If your input voltage is 110V, the default setting current is 15A, some cars may adjust to 12A because part of the electric cars such as Tesla will be adapted to the appropriate current according to the voltage change.
- ❤ [Operating Regulations]: Plug-in Socket: Only works with Nema 14-50 plug-in socket; [Doesn't charge or shows "No Plug error"]: Pull out the charging gun, long press "Ⓐ Button" until the screen shows "Plug-and-Play", then re-start and it will work well.
- ❤ [6X Faster with ETL, FCC and CE Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594 & Compatible with all EVs and PHEVs Sold in North America]: Say goodbye to slow level 1 ev charger and enjoy 6X faster charging. Designed with J1772 TYPE 1 standard connector, compatible with Tesla (Adaptor Needed), Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc.
- ❤ [Up to 7.68kWh High Speed Charging & Adjustable Amperage from 16A to 32A]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker.
- Publishing, Ilhamas (Author)
- English (Publication Language)
- 100 Pages - 07/04/2023 (Publication Date) - Independently published (Publisher)
- 【Trusted company】Autel has been making automotive intelligent diagnostic, inspection, and analysis products since 2004. The MaxiCharger AC Home was developed over 2 years from a full team of designers and engineers to bring you the safest, smartest, and one of the best looking chargers on the market.
- 【High speed Charging】With 12kW up to 50A charging, speed will never be an issue. Add 37 miles per charging hour. Don't waste time waiting on your EV to fully charge with slower chargers. An updated 25-Foot durable cable is flexible no matter how cold the season is so you can charge with confidence in even the coldest of temperatures(-40℃).
- 【CSA Certified & NEMA Type 4】Eligible for the Federal rebate program. With NEMA Type 4 you are protected in any type of weather including snow, rain, hail, and sleet. Hang it up outside your house or inside a garage and it will operate efficiently. Fire resistant, over current, over voltage, and over temperature protection. Your level 2 charger will run better and last longer, saving you money in the long term.
- 【Smart APP Control】Use Autel Charge APP to control your charger and manage charge times, schedule charging while you're away, and optimize your charging to take advantage of off peak electricity. Bluetooth enabled, Wi-Fi connectivity, and Ethernet access make sure your automatic over the air (OTA) remote firmware updates keep you connected at the times you need.
- 【3 Year Warranty and 24/7 Support】The MaxiCharger is easy for any electrician to install. A 3-year warranty, APP automatic updates, and around-the-clock support from Autel's service team means you'll never have to worry about quality and service.
Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
Bulletin Number: 07-210-22R; Revised: 05/04/23 Page 1 of 2 SERVICE BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 07-210-22R DATE: 08/29/22 REVISED: 05/04/23 APPLICABILITY: 2019-22 Crosstrek Hybrid 2023 Solterra SUBJECT: Hybrid & EV Battery / High Ambient Temperatures- Precautionary Work Procedures INTRODUCTION: This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery. Lithium-ion battery performance may deteriorate when exposed to temperatures higher than 140°F (60°C). Follow the precautions outlined below to avoid such battery performance deterioration. SERVICE PROCEDURE / INFORMATION: If the hybrid or EV battery is expected to have high ambient temperature exposure for more than one hour such as body paintwork, the battery will require proper removal and storage. • ONLY technicians who have received the Subaru training for high voltage systems should be allowed to perform service or maintenance of high voltage circuits. • For hybrid battery removal and installation refer to STIS: Body & Electrical/WIRING SYSTEM > HYBRID ELECTRIC VEHICLE > HIGH VOLTAGE BATTERY • For EV battery removal and installation refer to STIS: Engine / Hybrid System > EV BATTERY SYSTEM > EV BATTERY • The hybrid and EV battery MUST be stored in an environment with the following conditions: 1. The ambient temperature is between 22°F and 140°F (-30°C to 60°C). 2. The storage area is free from any flame exposure. 3. There is no water or moisture in the storage area. 4. The area MUST be free from children. CAUTION: Failure to meet these requirements may cause personal injury and/or damage to the battery. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. ©2022 Subaru of America, Inc. All rights reserved. Bulletin Number: 07-210-22R; Revised: 05/04/23 Page 2 of 2 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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