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NHTSA ID Number: 10233061
Manufacturer Communication Number: Announcement
Summary
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
Subarunet Announcement
To: All Subaru
Retailers From: Subaru of America, Inc.
Date: December 03, 2014
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
The following must be reviewed by all retailer personnel who are involved with new vehicle receipt from transport carrier and PDI. This document reviews existing vehicle check-in requirements and includes information on a change in the transit storage location for the Navigation SD Card. Please read the entire document. It is highly recommended that vehicle receiving staff review and sign off on this document to indicate they have been informed of this information.
All Retailers are reminded that when performing the Vehicle Inspection Procedure for vehicles received from any transportation carrier to follow ALL the inspection procedures outlined in the Transportation Section (Section 2) of the Claims Policies and Procedures. The Claims Policies and Procedures are found on Subarunet under Service- Claim Entry/ Info. Relevant excerpts from these policies are listed later in this announcement.
IMPORTANT CHANGE: Going forward, the Navigation SD card will be packaged in a small plastic bag and placed in the foam storage tray or in the left side of the sub trunk compartment. The exact location varies by model. Please see the following photos for the new locations for the transit storage of the Navigation SD cards
In order to better secure the Navigation SD cards while in transit from SOA processing facilities, a new transit storage procedure is being implemented for both domestic and import vehicles. NOTE: For a short period of time, you may receive vehicles with Navigation SD Cards in either the current or the new location.
- All Navigation SD cards will be removed and placed into a static free bag and stored in specific locations of the trunk/cargo tray. (Outlined later in this document)
- 2015 Retailer PDI Checklist has been modified (as of 10/16/2014) to include the retrieval and installation of the Navigation SD card. See Subarunet \ Service \ Forms for this revised PDI Checklist.
- All retailers are reminded to inspect for these Navigation SD Cards at the time of vehicle receipt per SOA Policies and Procedures and to secure them as necessary to ensure their final receipt by the purchasing customer. NOTE: During this transition both the audio/navigation head unit as well as the trunk storage area should be checked to confirm that the card is present before noting it as missing.
The Navigation SD card will be in the left side of the sub trunk compartment for the following models:
Crosstrek, Forester, Impreza 5DR, and BRZ
The Navigation SD card will be in the center compartment of the foam tray for the following models:
OUTBACK
LEGACY
The following relevant excerpts from New Vehicle Receipt Policies and Procedures for Retailers are being provided as reference. Always refer to the on-line Subaru Claims Policies and Procedures for the most current information. The Claims Policies and Procedures are found on Subarunet under Service- Claim Entry/ Info
Section 2.2 New Vehicle Receipt states:
SOA requires that all vehicles be accepted, regardless of condition, at the time of delivery.
The retailer is responsible for the careful and complete inspection of each vehicle at the time of delivery. Vehicles that are delivered during normal business hours are to be inspected immediately. All damage and/or missing items are to be noted on the delivery receipt as described in Section 2.2.3. The delivery receipt is the carrier’s release of responsibility. Any condition omitted from the delivery receipt becomes the retailer’s responsibility (except in cases of hidden damage or delayed inspection).
These procedures include specific inspections for items found in the Interior and Trunk. This includes confirming that the SD Card/ Micro SD Card for the Audio / Navigation unit is present. Any missing equipment must be noted on the Delivery Receipt and acknowledged by the carrier driver.
Interior / Trunk Inspection
- Inspect all trim panels, upholstery, carpets, dash, sun visors, headliner and door trim.
- Check for tool kit, jack, wheel covers, keys and Owner Information Kit (OIK) and, if applicable, the Navigation DVD / SD card
Section 2.2.3 Documenting Damage provides the following warning and documentation requirements.
Warning: The signed delivery receipt is the carrier’s release of responsibility. Damage that has not been identified on the delivery receipt, at the time of delivery, will result in claim denial (debit) except in cases of properly documented delayed inspection or hidden damage.
Please do not write “Factory Damage” on the delivery receipt. The carrier will automatically deny claims that contain this notation.
After inspection is completed and notations are made, the delivery receipt should be signed and dated by both driver and retailer.
As described earlier, any notation of damage must include the documentation of any missing equipment whether that equipment is factory installed or port installed accessory. Retailers are responsible to confirm the presence of all equipment at the time of vehicle receipt. Failure to do so leaves the retailer fully responsible for any and all expense related to replacement of the missing equipment. SOA strongly requests that all retailers review their internal vehicle receipt procedures to ensure they are compliant with these long standing policies.
It is highly recommended that all retailers have similar internal procedures for the inspection of new vehicle trades/ transfers from other retailers.
Questions may be directed to the Subaru Claims Helpline at 1-866-SUBARU2 (1-866-782-2782).
40 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
Date: December 03, 2014
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
MC-10233061-9999.pdf 486.195KB
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- 【Steering Wheel Control &AHD Rear View Camera】: The car radio supports the car steering wheel to remote control the radio panel, including switching songs, switching channels, adjusting volume, answering calls, etc., you can easily complete the operation while driving. Equipped with an AHD rear view camera with a waterproof design, Excellent night vision and 170° ultra-wide field of view. When reversing, the AHD camera reversing image will be automatically displayed on the touch screen.
- Applicable models:Suitable for Subaru Outback Legacy 2015 2016 2017 2018 2019.Easy to install and operate,free installation tools.If you have any questions, Please click"Sold by:CGOGC",click "Ask question ",We will respond to your question as soon as possible, Thanks!
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- Powerful hardware configuration:Android smart operating system, powerful Octa Core 2.0GHz processor , 2GB RAM, 32GB ROM,TDA7708 radio chip 9-inch Supper Clear IPS Screen 1280*720, give you wonderful visual experience.
- Powerful and rich functions:This screen has Carplay, Android auto, GPS navigation, FM / AM/RDS radio, Bluetooth, Bluetooth music, USB, multi format music player, 1080p video player,5GWiFi, APP download, backup camera, audio output, AUX audio and video input, external microphone,SWC steering wheel control.
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- Powerful hardware configuration:Android smart operating system, powerful Octa Core 2.0GHz processor(octa-core not quad-core),2GB RAM,32GB ROM,TDA7708 radio chip,9-inch Supper Clear IPS Screen 1280*720,give you wonderful visual experience.
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- GPS Navigation & WiFi Hotspot: For subaru forester accessories bluetooth contains a built-in GPS module, navigation software such as Waze and free offline maps can be used. With a WiFi/hotspot connection, the online map works perfectly, and you can also download apps from the Play Store such as YouTube, Tiktok, etc., which can enrich your car life
- Hand-free Bluetooth & FM/RDS Radio: For subaru sti car stereo supports hands-free calling, phone book download and music playback. The built-in microphone picks up your voice, and your car speaker lets you hear the person on the other side. Stable FM/RDS radio can preset 18 stations, providing channel broadcast, weather forecast and real-time road conditions
- 【Stereo Configuration & Applicable Car Models】is perfectly suitable for Subaru Outback Legacy Radio 2015 2016 2017 2018 stereo , and no need to purchase additional accessories. (Notice：if your car compatible with Harmon Sound System it is need to buy another power cable with canbus to get sound）
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- 【Built-in Carplay & Android Auto】Bulit in Wireless Carplay & Wired Android Auto, support to use smart voice assistant or touch the display, you can get directions, make calls, send and receive messages, and enjoy music etc. A smarter, safer and more fun way to use your phone in the car, and keep you stay focused, connected and entertained.
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- 【Perfect Fit for Crosstre/Impreza】INTGET GPS Screen Trim Cover fits for 2024 2025 Subaru Crosstrek accessories Premium/Sport/Limited/Wilderness; for 2024 2025 Subaru Impreza accessories Sport/RS; Please make sure this center console display frame sticker fits your car.
- 【Premium Material】Made of high quality ABS plastic for 2024 Subaru Crosstrek interior accessories, which has high strength and good toughness. It is not easy to leave scratches on it, and the stains are easily wiped off.
- 【No Harm Design】This car interior accessory for 2024 Subaru Crosstrek Wilderness is easy to stick and will not damage your Subaru for sure. It will not break or crack easily during use.
- 【Decor Upgraded】With a bright and Stylish look, this interior decoration protector for Subaru Crosstrek 2024 change the original ordinary interior and adding an unique flavor.
- 【Easy to Install】Just stick the cover on the panel’s surface (better to heat the double-sided tapes before installation for better adhesion), and press it hardly, do not touch within 24 hours. If you have any questions, please let us know and we are happy to help you out.
Last update on 2025-04-18 / Affiliate links / Images from Amazon Product Advertising API
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