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NHTSA ID Number: 10233051
Manufacturer Communication Number: TechTIPS-1
Summary
Subaru Service and Technical Support Line Newsletter
ARTICLES CONTAINED IN THIS ISSUE
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT
CODE ARTICLE…………………………….PAGE
(00) October STIS New Releases….. 4
(01) QMR of the Month……………… 1
(01) Interior Rear View Mirror
Separation…………………….. 2
(07) Dark Current Draw Revisited …. 3
(07) Bluetooth Pre-Call Worksheet… 3
(15) 2015 Legacy / Outback XM radio
reverting to preview channel …. 3
1 Affected Product
Vehicle
1 Associated Document
Manufacturer Communications
TIPS1114 – 2014 November TechTIPS Newsletter
MC-10233051-9999.pdf 413.427KB
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix & View Live Data] - Much more than a car code reader, BlueDriver is a diagnostic tool. You’ll get unlimited repair reports with possible causes and fixes, plus real-time health monitoring while you drive with the live data feature.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- [Easy to Use--Work out of box] + [FOXWELL 2025 New Version] FOXWELL NT604 Elite scan tool is the 2025 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- [5 in 1 Diagnostic Scanner] Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance function.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- Pro-level ABS SRS OBD2 Scanner - Based on the NT301 FOXWELL Scanner, this car scanner takes OBD-II diagnostics to the next level by in-depth insights on reading ABS SRS Diagnostic Trouble Codes, display the Live Data: Wheel Speed Sensor, Airbag Issues, Wiring Faults, clear the ABS error codes after the car faults repaired, etc... NOTE: This code reader can only read SRS codes but CANNOT reset any Airbag crash codes. Please check the functions coverage BEFORE purchasing. NO Need to Register &Subscription.
- Full-Feature ABS Diagnostics - Real-time tracking of wheel speed sensor, brake force distribution, and brake pressure with dynamic graphs for easy analysis. Effortlessly read ABS trouble codes and access freeze frame data to identify and resolve system issues. This ABS scanner diagnostic tool also monitors ABS performance during emergency braking or on slippery surfaces, providing alerts for potential problems.
- Basic OBDII Scanner Functions - This obd2 scanner diagnostic tool also can Check Engine Fault Light, diagnose OBD-II modules instantly, display the Live Data with graph (engine RPM, coolant temperature, fuel trim, and sensor readings), locate bad sensors and indicate I/M readiness status before the annual inspection. Reducing the potential driving risk and keep a peak performance on the road.
- Top ABS Bleed Scan Tool - After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 scanner with ABS auto bleed will restore your brake pedal’s firmness by efficiently removing air from the ABS module. For vehicle coverage, check the FOXWELL Diagnostic Coverage List under Support on the official site. NOTE: This feature is NOT compatible with vehicles that support manual bleed.
- User-Friendly & Budget-Friendly - Enjoy software updates without subscription for newer vehicle models(Any more issues about update, please let us know). This car code reader comes with a sturdy case for easy carrying. The code reader for cars will also save diagnostic data to avoid unnecessary diagnostic costs when you must to find the professional mechanic to fix the car faults instead of addressing them by yourself.
- [ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
- [SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
- [Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
- [AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
- [ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
- 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
- One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
- Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
- Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
- 2025 FOXWELL Scanner NT716: New Bidirectional Scan Tool – Get active test capabilities for ABS, Airbag, Transmission, and Engine systems, easily perform various tests such as injectors, Cooling Fan, Fuel Pump, etc.The price of $ 200+ enjoys a $ 300-500 code reader service! With the NT716 Scanner Diagnostic Tool, You only need to plug in the device to accurately obtain real -time data information. To understand whether your car's system actuator is normal, prevent danger in advance, and drive with confidence. 👉P.S. The active test function needs to be upgraded before it can be used.
- 4-System Car Scanner for ABS, Airbag, Transmission, and Engine – Easily read error codes and ECU information, view 4-in-1 live data, and save or download data for later reference. The built-in DTC library explains fault codes clearly, and once issues are fixed, you can clear codes and turn off warning lights with just one tap. FOXWELL NT716 Code Scanner empowers you to handle most diagnostics on your own, saving you time and money instead of relying on an elusive mechanic.
- 9 Reset Functions – Unlike other obd2 scanner diagnostic tools in this price range that offer only 5–7 resets, FOXWELL NT716 scan tool supports 9 essential reset functions, including ABS Bleeding, SAS, Oil Light, EPB, BMS, DPF, Throttle Relearn, Injector Coding, and TPMS. You can monitor the running status of various systems of the car by live data flow, identify potential problems, reset system data, and extinguish the flashing oil lamp fault light! ❗Notice:This product does NOT have special functions for car k-ey p-rogramming.
- Full OBD2 Scanner with Plug-and-Play – Enjoy comprehensive OBDii functions, including AutoVIN for automatic vehicle info recognition, one-click I/M Readiness for emissions checks, real-time data, and freeze frame capture… Scanner FOXWELL NT716 makes it easy to prepare for annual inspections, helping you stay road-ready with confidence each year.
- 5.5" HD Touchscreen Tablet Diagnostic Scanner– Get rid of the confusion caused by the 2.8" scanner with multi - button operation; Built -in 4000mAh battery, the new version of the battery life is greatly enhanced; No subscription fee, no additional charges, share reports anytime, one - click free WiFi upgrade; Android 9.0 system, 24+language , support 100+ car brands from 1996 to 2025.
- 🎉【2025 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.🚦📢Kindly note: AL619 only supports 2015 or pre-2015 cars. And services are not universal, please send us your car VIN# to check the compatibility before ordering.📩AutelStoreOnline @ outlook . com📩.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 AutelStoreOnline @ outlook . com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 【UPGRADE OF NT604-POWERFUL 5 RESETS】Wanna to do maintenance service for your car however the basic 4 system scanner tool can't do it? Then FOXWELL NT614 Elite-the upgraded version of nt604, was born for providing you with 5 special functions-ABS Bleeding/Oil Reset/SAS Calibration/EPB Reset/Throttle Reset. These functions are enough for your daily needs. No need to buy those 300-600 dollors obd2 scanner. Saving your unnecessary repair fee with FOXWELL nt614 car scanner diagnostic tool!
- 【ENGINE/ABS/SRS/TRANSMISSION CODE READER】Don't know what's wrong with your car when the warning light of ABS, transmission, SRS, Engine flashes? NT614 Elite obd2 scanner can pinpoint the problem components. It boasts many functions of engine, abs, srs and transmission such as read & erase fault codes and grapgh live data like engine temp, wheel speed sensor, read transmission temperature, etc. Compared with car repairs, using foxwell nt614 elite is more convenient and a-ffordable.
- 【Best Bang For Your Buck!-FOXWELL NT614 Elite】1. 2025 New software-faster than old one. 2. One click lifetime WIFI f-ree update, no need to use the annoying Micro SD card. 3. New Update-No need to register on the FOXWELL website before use, more convenient! 4. More intuitive viewing with new interface, you can find I/M, Battery Test, DTC Lookup directly.
- 【ABS BLEEDING OBD SCANNER】Do you always feel the brake pedal was slowly sinking to floor or it's loose after doing a complete front & rear brake job? And then you need to take more time than normal to stop your car, which is very dangerous. That's because when you open the brake system to replace components, air gets inside. To get a firm brake pedal, the air need to be removed by bleeding the brakes. NT614 Elite odb2 scanner can do ABS BLEEDING perfectly for your cars.
- 【SMART AUTOVIN & LIFETIME F-REE WIFI UPDATE & PERFECT GIFT CHOICE】With the fantastic AUTOVIN function, this nt614 scan tool can get your VIN and vehicle info rapidly. No need to spend much time in finding your VIN and input it one by one. Also, the lifetime f-ree wifi update is provided for more vehicle coverage, bug fixes, newly added parameters. SAVE AT LEAST 1000+ PER YEAR. And this automotive scanner is a best gift for your Dad, Husband, Boyfriend and Handy Men.
SEOCONTENT-START
November 2014 TechTIPS Page 1 Subaru Service and Technical Support Line Newsletter November 2014 The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX
STI
, L.L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. ARTICLES CONTAINED IN THIS ISSUE CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT CODE ARTICLE…………………………….PAGE (00) October STIS New Releases….. 4 (01) QMR of the Month……………… 1 (01) Interior Rear View Mirror Separation…………………….. 2 (07) Dark Current Draw Revisited …. 3 (07) Bluetooth Pre-Call Worksheet… 3 (15) 2015 Legacy / Outback XM radio reverting to preview channel …. 3 01 QMR OF THE MONTH We are pleased to announce this month’s winner of the QMR of the Month. Larry submitted a very detailed QMR on his diagnosis and repair of a sunroof rattle found on a 2015 Outback resulting from a missing sunroof frame mounting bracket. Larry included clear photos of his findings that proved very helpful to the 2015 Legacy/ Outback Special Quality Team. By the way the Special Quality Team activity has been extended to January, 2015, so please keep those QMRs coming on any new (or repeating) conditions encountered. The ONLY way to be absolutely sure that WE know what YOU know is if YOU enter a QMR. In appreciation for going the extra mile and sharing his experience with us in hopes of improving product quality, Larry will be receiving the following from his FSE: Any Subaru Service Technician can participate in QMR of the Month. See the February 2013 Tech Tips for full details. You may see your name here in a future Tech Tips. A Subaru Confidence In Motion Jacket and a $100 Gift Card Larry Bright Harvey Subaru in Bossier City, LA ©2014 Subaru of America, Inc. All rights reserved. 2014 CALENDAR OF SUBARU HOLIDAYS Thanksgiving Thursday, November 27, 2014 Friday, November 28, 2014* Happy Holidays Thursday, December 25, 2014 Friday, December 26, 2014 * Techline Hours of operation will be from 9:00 am until 3:30 pm EST. November 2014 TechTIPS Page 2 Techline has received several glass repair authorization requests where the interior rear view mirror has separated from the windshield and in the process, pulled some glass from the windshield. This type of failure is a result of abnormal (high shear) force being applied to the mirror. The mirror mounting is designed to meet the FMVSS (Federal Motor Vehicle Safety Standard) for required separation in the event of specified impact forces being applied to it during a collision to reduce bodily injury. These forces exceed the normally applied forces found during standard mirror adjustment. The application of high shear force to the mirror through sudden, forceful movements or an unusual level of force being applied against the mirror when it reaches or has reached the end limit of its range of travel, may duplicate the force required to cause the mirror to shear from the windshield. This type of separation is not a result of any defect in the windshield glass and therefore not eligible for authorization through the Techline glass authorization process. If you believe some unusual circumstances occurred beyond the control of the customer resulting in this condition, those facts should be reviewed with your DPSM. Example photos showing the mirror base and windshield glass following application of high (unusual) shear force and the expected results. This will not occur during normal mirror adjustment. 01 INTERIOR REAR VIEW MIRROR SEPARATION November 2014 TechTIPS Page 3 07 DARK CURRENT DRAW REVISITED When checking a vehicle for dark current or excessive battery draw, it is important to know the specified limit on the vehicle you are working on. Older model Subaru vehicles generally have a maximum limit of 150 milliamps (mA). Newer model vehicles, those equipped with a BIU (Body Integrated Unit) have a much lower specified draw of 70 mA. All battery testing should be done after allowing the vehicle to sit for at least 5 minutes, so that all timers are shut down. There are several Tech Tips and Technical Service Bulletins to assist you with testing for excessive battery draw. The Tech Tip Newsletter articles on this subject can be found in the February 2007, April 2007 and June 2009 editions. The Technical Service Bulletins are 07-62-07 and the recently released 07-85-14. Please make sure you review these documents when you are confronted with a customer concern of their vehicle battery going dead or after the vehicle sits for long periods of time and needs to be jump started. 07 BLUETOOTH PRE-CALL WORKSHEET Please be advised there is a newly-released Bluetooth Pre-Call Worksheet which has been posted to Subarunet. This worksheet can be found under the Service/Pre-Call Worksheets area of Subarunet. When you receive a customer concern that the Bluetooth system is not working properly, please use this worksheet to interview them and fully understand the complaint. After diagnosing the issue, if you still cannot figure out the problem, contact Techline. Starting with this announcement, all calls related to Bluetooth issues will require this worksheet to be filled out completely before we can assist you. Any calls we receive without the worksheet filled out will automatically be directed to have this worksheet completed so it can be reviewed by the Technical Representative you are working with and attached to the Techline case number that was assigned. 15 2015 LEGACY / OUTBACK XM RADIO REVERTING TO PREVIEW CHANNEL The 2015 Legacy and Outback feature a newly designed range of multimedia head units. It is important to note, on models with XM / Sirius satellite radio, where the channel will automatically revert to the preview station at every key cycle if the unit is turned off while tuned to a channel that may broadcast content intended for a mature audience. This feature is not customizable by the user. November 2014 TechTIPS Page 4 00 OCTOBER STIS NEW RELEASES ITEM CODE ITEM TYPE TITLE CREATED DATE L1010FJ61 Accessory Installation Guide Trailer Hitch (XV Crosstrek excluding XV Crosstrek Hyrbid) 31-Oct-14 12-174-14 Technical Service Bulletin Instrument Panel Side Vents Coming Loose 30-Oct-14 F10_GEN2_ NAV15 Troubleshooting Guide Technical Support Guide SUBARU STARLINK™ Multimedia Plus and SUBARU STARLINK™ Multimedia Navigation System 30-Oct-14 WQA-37 Subaru Product / Campaign Bulletin Rear Seat Center Seatbelt 29-Oct-14 12-173-14 Technical Service Bulletin Stain Removal from the Headliner 29-Oct-14 11-148-14 Technical Service Bulletin Reprogramming File Availability for Oil Level Detection 28-Oct-14 H011SAJ401 Accessory Installation Guide Remote Engine Starter- Turn (Key) Start 23-Oct-14 H001SSG501 Accessory Installation Guide Remote Engine Starter- Turn (Key) Start 23-Oct-14 H001SSG401 Accessory Installation Guide Remote Engine Starter- Turn (Key) Start 23-Oct-14 H001SFJ601 Accessory Installation Guide Remote Engine Starter- Turn (Key) Start 23-Oct-14 H001SFJ501 Accessory Installation Guide Remote Engine Starter- Turn (Key) Start 23-Oct-14 H001SFJ401 Accessory Installation Guide Remote Engine Starter- Turn (Key) Start 23-Oct-14 CONTINUED ON THE NEXT PAGE All revised publications are highlighted in yellow. November 2014 TechTIPS Page 5 00 OCTOBER STIS NEW RELEASES ITEM CODE ITEM TYPE TITLE CREATED DATE H001SAL001 Accessory Installation Guide Remote Engine Starter- Turn (Key) Start 23-Oct-14 H001SAL800 Accessory Installation Guide 2015 Legacy and Outback Smart Engine Start Kit (Push-Start Ignition) 23-Oct-14 H001SFJ700 Accessory Installation Guide Smart Engine Start (Push Button Start) 23-Oct-14 H7110VA100 Accessory Installation Guide AC Power Outlet Kit (WRX
and WRX
STI
) 23-Oct-14 06-47-14 Technical Service Bulletin Revision to Troubleshooting Information for VDC DTC C0071 23-Oct-14 J1010FJ950XX Accessory Installation Guide Aero Splash Guard Front Set (2014- 2015MY Impreza) 22-Oct-14 E2610FJ050XX Accessory Installation Guide Side Strake Set (Impreza) 22-Oct-14 03-67-12R Technical Service Bulletin Remanufactured CVT Program 21-Oct-14 H501SCA101 Accessory Installation Guide Auto Dimming Mirror with Compass and Homelink (Impreza with EyeSight) 17-Oct-14 H501SCA001 Accessory Installation Guide Auto Dimming Mirror with Compass (Impreza with EyeSight) 17-Oct-14 H501SXA201 Accessory Installation Guide Auto Dimming Mirror with Compass and Homelink (Forester, Tribeca, WRX
and STI
) 17-Oct-14 H501SCA001 Accessory Installation Guide Auto Dimming Mirror with Compass (BRZ) 17-Oct-14 CONTINUED ON THE NEXT PAGE All revised publications are highlighted in yellow. November 2014 TechTIPS Page 6 00 OCTOBER STIS NEW RELEASES ITEM CODE ITEM TYPE TITLE CREATED DATE H501SCA101 Accessory Installation Guide Auto Dimming Mirror with Compass and Homelink (BRZ) 17-Oct-14 15-177-14 Technical Service Bulletin New “Gen 2” Fujitsu Ten (F10) SD Card Audio / Navigation System Operating Tips 16-Oct-14 07-87-14 Technical Service Bulletin Design Change of Rear Combination Lamps to Prevent Fogging and Condensation 16-Oct-14 15-176-14 Technical Service Bulletin Audio Volume Level Drops While Driving 15-Oct-14 11-147-14 Technical Service Bulletin Revision to Service Procedure for Diagnosing Secondary Air Injection System DTCs 15-Oct-14 02-155-14R Technical Service Bulletin Intercooler / Intake Air Duct 10-Oct-14 J1010FJ320 Accessory Installation Guide Splash Guard Front Set (Impreza 4 door all models) 8-Oct-14 J1010FJ200 Accessory Installation Guide Splash Guard Front Set (Impreza 5 door excluding sport models) 8-Oct-14 TIPS1014 TechTIPS NewsLetter 2014 October TechTIPS Newsletter 8-Oct-14 WQN-50 Subaru Product / Campaign Bulletin 2015 Outback Accessory Trailer Hitch Assembly 3-Oct-14 MSA5P0137C Technician Reference Booklet Heating, Ventilation and Air Conditioning (HVAC) (Module 603) (June 2014) 2-Oct-14 MSA5P0134C Technician Reference Booklet Electrical Theory and Diagnosis (Module 601) (June 2014) 2-Oct-14 MSA5P0173C Technician Reference Booklet Steering, Suspension, Axles and Wheels (Module 504) (June 2014 2-Oct-14 CONTINUED ON THE NEXT PAGE All revised publications are highlighted in yellow. November 2014 TechTIPS Page 7 00 OCTOBER STIS NEW RELEASES ITEM CODE ITEM TYPE TITLE CREATED DATE MSA5P1409C Technician Reference Booklet Direct Fuel Injection System (Module 409) (Sept 2013) 2-Oct-14 MSA5P0161C Technician Reference Booklet Subaru Fuel Injection Systems (Module 406) (July 2014) 2-Oct-14 MSA5P0160C Technician Reference Booklet Basic Emission & Fuel Systems (Module 405) (July 2014) 2-Oct-14 MSA5P1476C Technician Reference Booklet G2 Lineartronic(TM) Continuously Variable Transmission (CVT) (Module 306) (June 2014) 2-Oct-14 MSA5P1475C Technician Reference Booklet G1 Lineartronic (TM) Continuously Variable Transmission (CVT) (Module 306) (June 2014) 2-Oct-14 MSA5P1105C Technician Reference Booklet Chain Driven Valve Train Boxer Engines (Module 105) (August 2014) 2-Oct-14 11-145-14R Technical Service Bulletin Reprogramming File Availability for Oil Level Detection 2-Oct-14 Be sure to always check the “What’s New” section on STIS for any updated or recently released information that may not be listed here. All revised publications are highlighted in yellow. November 2014 TechTIPS Page 8 *** NOW YOU CAN E-MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS TO: TECH@SUBARU.COM *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! MODEL: YEAR: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 6000, Cherry Hill, NJ 08034-6000. Your Name: Signature: Dealer’s Name: City: Date: Dealer Code:
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