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Bulletin Number: WQF-42; Date: February 22, 2013 Page 1 Continued… INTRODUCTION Subaru of America, Inc. has determined that a defect, which relates to motor vehicle safety, exists on certain Subaru vehicles equipped with optional Genuine Subaru Remote Engine Starter (RES). Transmitter fobs may contain a defect that could adversely affect the operation of the RES resulting in a potential safety hazard. Affected vehicles equipped with optional RES are as follows: • 2010MY through 2012MY Legacy and Outback with AT or CVT • 2012MY through 2013MY Impreza with CVT (except WRX/STI models) • 2013MY XV Crosstrek with CVT If an RES transmitter fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the PC board. Under this condition, the fob may transmit an engine start (or stop) request without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If that occurs when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build-up, which may pose a safety hazard. The defect does not pose a risk while driving because the RES system is completely deactivated after the vehicle is started with the key. Original Equipment (OE) keyless entry fobs integrated on a vehicle key are not affected. To remedy this condition, it is necessary to replace RES transmitter fobs. Recall code WQF-42 has been assigned to this recall campaign. PARTS INFORMATION Repair parts to correct known vehicles with port installed RES currently in dealer inventory are in the process of being shipped and should begin arriving at dealers on 2/23. For additional parts required to correct other affected vehicles in dealer inventory, please contact the Parts Information Coordinators (PICs). APPLICABILITY: 2010-2012MY Legacy and Outback DATE: February 22, 2013 with AT or CVT 2012-2013MY Impreza with CVT (Except WRX/STI models) 2013MY XV Crosstrek with CVT SUBJECT: Inspection & Repair Procedure for Subaru Recall Campaign Stop Sale WQF-42; Optional Genuine Subaru Remote Engine Starter Transmitter Fobs ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. REPAIR PROCEDURE Bulletin Number: WQF-42; Date: February 22, 2013 Page 2 Continued… For previously sold vehicles, Subaru is in the process of acquiring an adequate supply of replacement RES transmitter fobs needed to remedy the condition. When available, Subaru will notify potentially affected vehicle owners by first class mail. PART NUMBER DESCRIPTION SOA635114 REMOTE START TRANSMITTERS (Contains 2 Transmitters) Please note: Replaced transmitter fobs are on automatic warranty parts return and should not be scrapped. REPAIR PROCEDURE The repair procedure for this safety recall will involve replacement of the Optional Genuine Subaru Remote Engine Start (RES) system’s bi-directional remote transmitter assemblies. This recall procedure involves replacement of ALL the remote transmitters the customer has for the subject vehicle. For example, if the customer purchased an extra RES transmitter to keep with their “spare” key, replacement cost for that (3rd) transmitter would also be covered under the recall. To summarize, if the customer provides three (3) remotes, they receive three (3) replacement remotes in return under the recall. Requests for any additional remotes (above the number provided by the customer) would be at the customer’s expense. The replacement transmitters must be programmed to the RES control module before the system will operate. Follow the instructions below to complete the programming procedure for each replacement transmitter. 1. Open the driver’s door (the driver’s door must remain open throughout the entire process). 2. Depress and hold the brake pedal. 3. Turn the ignition switch to the “ON” then “OFF”, “ON” then “OFF”, “ON” then “OFF”, then back “ON” and leave “ON” throughout the programming process (the total duration from point of first ignition “ON” cycle must not exceed five (5) seconds). 4. The system will flash the side marker lights, tail lights, front position lights and honk the horn three (3) times, indicating the system has entered the transmitter programming mode. 5. Press and release the button on the remote transmitter you wish to program. 6. The system will flash the side marker lights, tail lights, front position lights and honk the horn one (1) time, indicating the system has “learned” the replacement transmitter. Upon successful programming, the remote start transmitter button will flash one (1) time (within five (5) seconds) for confirmation. Bulletin Number: WQF-42; Date: February 22, 2013 Page 3 7. Repeat step five (5) for any additional remote transmitters (the system will accept up to eight (8) transmitters). 8. The system will exit the transmitter programming mode if the ignition key is turned to the “OFF” position, the door is closed, or after two (2) minutes. RECALL IDENTIFICATION LABEL Type or print the necessary information on a Recall identification label. The completed label should be attached to the vehicle’s upper radiator support. Additional labels are available through the Subaru Claims Helpline at 1-866-782-2782. WQF-42 CLAIM REIMBURSEMENT AND ENTRY PROCEDURES Credit to perform this recall will be based on the submission of properly completed repair order information. Dealers may submit claims through Vehicle Claim Entry on Subarunet.com. CLAIM TYPE CAMPAIGN CODE LABOR LABOR OPERATION RC WQF-42 A109-111 0.2 hrs. Replace RES Transmitter Fobs

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Mary Jo James Campaign Manager Direct Dial: (856) 488-3223 E-mail: [email protected] January 8, 2014 Ms. Kelly Schuler, Safety Defect Analyst National Highway Traffic Safety Administration Recall Management Division- NVS-215 1200 New Jersey Ave. SE Washington, DC 20590 SUBARU. Fuji Heavy Industries U.S.A., Inc. c/o Subaru of America Subaru Plaza PO Box 6000 Cherry Hill, NJ 08034-6000 856-488-8500 856-488-8669 fax Re: NHTSA 49 CFR, Part 573.6 Quarterly Defect Report Dear Ms. Schuler: Enclosed are the Quarterly Reports for recall campaigns currently conducted by Subaru of America, Inc., which are submitted on behalf of Fuji Heavy Industries, Ltd., Japan. These reports are submitted in accordance with the tem1s of voluntary campaigns similar to reports required in 49 CFR, Part 573.6. This submission includes reports for the safety recall I service programs listed below: NHTSA Recall No. 13V078 13V077 12V602 13V061 13Vll0 13V159 13V194 13V336 SOA Recall WVV -32 Safety Recall WVW -33 Safety Recall WQE-41 Safety Recall WQF-42 Safety Recall WQG-43 Safety Recall WQH-44 Safety Recall WQI-45 Safety Recall WQJ-46 Safety Recall Please note that any reports identified with an asterisk (*) are for the sixth and final quarterly reporting period. Subaru of America will continue to send subsequent mailings for returned mail, which contains valid owner name and address information in order to attain the highest completion rates for campaigns. Please contact me if you have any questions or comments regarding these reports. Sincerely, SUBARU OF AMERICA, INC. Enclosures Vehicle Safety Recall Quarterly Report Information Required per 49 CFR Part 573.6 Report Date: January 1, 2014 Safety Recall Quarterly Report from 10/13 through 12/13 Manufacturer: Subaru of America, Inc. Report Author: Mary Jo James Phone: (856) 488-3223 Recall Subject: Subaru Remote Engine Starter 1. NHTSA Safety Recall Campaign Number: 13V-061 Calendar Quarter: 4th Reporting Quarter: 4th Also, for completeness, if your company has assigned a code number to this campaign, please provide your code: WQF-42 2. (a) The date notification to purchasers began: 4/22/13 (b) The date notification of purchasers was completed: 4/23/13 3. The Total Number of Items Involved: 47,419 The total number of vehicles involved in the subject campaign (including all items sold or distributed to purchaser~, dealers, distributors, and similar entities beyond the immediate control of the manufacturer/importer). 4. (a) Total Number Inspected and Remedied: 27,364 Total number of vehicles which were inspected and/or otherwise repaired or remedied. (b) Total Number Inspected & NOT REQUIRING REMEDY: 0 Total number of vehicles involved in the recall and inspected, but determined to NOT REQUIRE REMEDIAL or recall repair work. 5. Vehicles Determined to be Unreachable Total Number Exported: N/A Total Number Stolen: N/A Total Number Scrapped: N/A Total Number Unable to Notify: 158 Total Number Otherwise Unreachable: N/A

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Fuji Heavy Industries U.S.A., Inc. c/o Subaru of America Subaru Plaza PO Box 6000 Cherry Hill, NJ 08034-6000 856-488-8500 856-488-8669 fax Brian DeAscentiis Regulatory Activities Manager Direct Dial: (856) 488-3465 Fax: (856) 488-8669 E-mail: [email protected] October 8, 2013 Ms. Kelly Schuler, Safety Defect Analyst National Highway Traffic Safety Administration Recall Management Division – NVS-215 1200 New Jersey Ave. SE Washington, DC 20590 Re: NHTSA 49 CFR, Part 573.6 Quarterly Defect Report Dear Ms. Schuler: Enclosed are the Quarterly Reports for recall campaigns currently conducted by Subaru of America, Inc., which are submitted on behalf of Fuji Heavy Industries, Ltd., Japan. These reports are submitted in accordance with the terms of voluntary campaigns similar to reports required in 49 CFR, Part 573.6. This submission includes reports for the safety recall / service programs listed below: NHTSA Recall No. SOA Recall 13V078 WVV-32 Safety Recall 13V077 WVW-33 Safety Recall 11V464 * WVX-34 Safety Recall 12V099* WQA-37 Safety Recall 12V602 WQE-41 Safety Recall 13V061 WQF-42 Safety Recall 13V110 WQG-43 Safety Recall 13V159 WQH-44 Safety Recall 13V194 WQI-45 Safety Recall 13V336 WQJ-46 Safety Recall Please note that reports identified with an asterisk (*) are for the sixth and final quarterly reporting period. Subaru of America will continue to send subsequent mailings for returned mail, which contains valid owner name and address information in order to attain the highest completion rates for campaigns. Please contact me if you have any questions or comments regarding these reports. Sincerely, SUBARU OF AMERICA, INC. Brian DeAscentiis Regulatory Activities Manager Enclosures Vehicle Safety Recall Quarterly Report Information Required per 49 CFR Part 573.6 Report Date: October 1, 2013 Calendar Quarter: 3rd Safety Recall Quarterly Report from 7/13 through 9/13 Reporting Quarter: 3rd Manufacturer: Subaru of America, Inc. Report Author: Brian DeAscentiis Phone: (856) 488-3465 Recall Subject: Subaru Remote Engine Starter 1. NHTSA Safety Recall Campaign Number: 13V-061 Also, for completeness, if your company has assigned a code number to this campaign, please provide your code: WQF-42 2. (a) The date notification to purchasers began: 4/22/13 (b) The date notification of purchasers was completed: 4/23/13 3. The Total Number of Items Involved: 47,419 The total number of vehicles involved in the subject campaign (including all items sold or distributed to purchasers, dealers, distributors, and similar entities beyond the immediate control of the manufacturer/importer). 4. (a) Total Number Inspected and Remedied: 24,353 Total number of vehicles which were inspected and/or otherwise repaired or remedied. (b) Total Number Inspected & NOT REQUIRING REMEDY: 0 Total number of vehicles involved in the recall and inspected, but determined to NOT REQUIRE REMEDIAL or recall repair work. 5. Vehicles Determined to be Unreachable Total Number Exported: N/A Total Number Stolen: N/A Total Number Scrapped: N/A Total Number Unable to Notify: 158 (Revised since last submission) Total Number Otherwise Unreachable: N/A

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Mary Jo James Campaign Manager Direct Dial: (856) 488-3223 E-mail: [email protected] July 15,2014 Ms. Kelly Schuler, Safety Defect Analyst National Highway Traffic Safety Administration Recall Management Division- NVS-215 1200 New Jersey Ave. SE Washington, DC 20590 SUBARU. Fuji Heavy Industries U.S.A., Inc. c/o Subaru of America Subaru Plaza PO Box 6000 Cherry Hill, NJ 08034-6000 856-488-8500 856-488-8669 fax Re: NHTSA 49 CFR, Part 573.6 Quarterly Defect Report Dear Ms. Schuler: Enclosed are the Quarterly Reports for recall campaigns currently conducted by Subaru of America, Inc., which are submitted on behalf of Fuji Heavy Industries, Ltd., Japan. These reports are submitted in accordance with the terms of voluntary campaigns similar to reports required in 49 CFR, Part 573.6. This submission includes reports for the safety recall I service programs listed below: NHTSA Recall No. 13V077* 12V602* 13V061 * 13V110 13V159 13V194 13V336 SOA Recall WVW-33 Safety Recall WQE-41 Safety Recall WQF-42 Safety Recall WQG-43 Safety Recall WQH-44 Safety Recall WQI-45 Safety Recall WQJ-46 Safety Recall Please note that any reports identified with an asterisk (*) are for the sixth and/or final quarterly reporting period. Subaru of America will continue to send subsequent mailings for returned mail, which contains valid owner name and address information in order to attain the highest completion rates for campaigns. Please contact me if you have any questions or comments regarding these reports. Sincerely, SUBARU OF AMERICA, INC. Enclosures Vehicle Safety Recall Quarterly Report Information Required per 49 CFR Part 573.6 Report Date: July 1, 2014 Safety Recall Quarterly Report from 04/14 through 06/14 Manufacturer: Subaru of America, Inc. Report Author: Mary Jo James Phone: (856) 488-3223 Recall Subject: Subaru Remote Engine Starter 1. NHTSA Safety Recall Campaign Number: 13V-061 Calendar Quarter: 2nd Reporting Quarter: 6th Also, for completeness, if your company has assigned a code number to this campaign, please provide your code: WQF -42 2. (a) The date notification to purchasers began: 4/22/13 (b) The date notification of purchasers was completed: 4/23/13 3. The Total Number ofltems Involved: 47,419 The total number of vehicles involved in the subject campaign (including all items sold or distributed to purchasers, dealers, distributors, and similar entities beyond the immediate control of the manufacturer/importer). 4. (a) Total Number Inspected and Remedied: 29,610 Total number of vehicles which were inspected and/or otherwise repaired or remedied. (b) Total Number Inspected & NOT REQUIRING REMEDY: 0 Total number of vehicles involved in the recall and inspected, but determined to NOT REQUIRE REMEDIAL or recall repair work. 5. Vehicles Determined to be Unreachable Total Number Exported: N/A Total Number Stolen: N/A Total Number Scrapped: N/A Total Number Unable to Notify: 161 (revised since last submission) Total Number Otherwise Unreachable: N/A

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Brian DeAscentiis Regulatory Activities Manager Direct Dial: (856) 488-3465 Fax: (856) 488-8669 E-mail: bdeascentiis(a)subaru.com July 10,2013 Ms. Kelly Schuler, Safety Defect Analyst National Highway Traffic Safety Administration Recall Management Division- NVS-215 1200 New Jersey Ave. SE Washington, DC 20590 SUBARU. Fuji Heavy Industries U.S.A., Inc. c/o Subaru of America Subaru Plaza PO Box 6000 Cherry Hill, NJ 08034-6000 856-488-8500 856-488-8669 fax Re: NHTSA 49 CFR, Part 573.6 Quarterly Defect Report Dear Ms. Schuler: Enclosed are the Quarterly Reports for recall campaigns currently conducted by Subaru of America, Inc., which are submitted on behalf of Fuji Heavy Industries, Ltd., Japan. These reports are submitted in accordance with the terms of voluntary campaigns similar to reports required in 49 CFR, Part 573.6. This submission includes reports for the safety recall I service programs listed below: NHTSA Recall No. SOA Recall 13V078 WVV-32 Safety Recall 13V077 WVW-33 Safety Recall 11V464 WVX-34 Safety Recall 12V047* WVZ-36 Safety Recall 12V099 WQA-37 Safety Recall 12V602 WQE-41 Safety Recall 13V061 WQF-42 Safety Recall 13V110 WQG43 Safety Recall 13V159 WQH44 Safety Recall 13V194 WQI45 Safety Recall Please note that reports identified with an asterisk (*) are for the sixth and final quarterly reporting period. Subaru of America will continue to send subsequent mailings for returned mail, which contains valid owner name and address information in order to attain the highest completion rates for campaigns. Please contact me if you have any questions or comments regarding these reports. Sincerely, SUBARU OF AMERICA, INC. Brian DeAscentiis Regulatory Activities Manager Enclosures Vehicle Safety Recall Quarterly Report Information Required per 49 CFR Part 573.6 Report Date: July 10, 2013 Safety Recall Quarterly Report from 4/13 through 6/13 Manufacturer: Subaru of America, Inc. Report Author: Brian DeAscentiis Phone: (856) 488-3465 Recall Subject: Subaru Remote Engine Starter 1. NHTSA Safety Recall Campaign Number: 13V-061 Calendar Quarter: 2nd Reporting Quarter: 2nd Also, for completeness, if your company has assigned a code number to this campaign, please provide your code: WQF -42 2. (a) The date notification to purchasers began: 4/22/13 (b) The date notification of purchasers was completed: 4/23/13 3. The Total Number ofltems Involved: 47,419 The total number of vehicles involved in the subject campaign (including all items sold or distributed to purchasers, dealers, distributors, and similar entities beyond the immediate control of the manufacturer/importer). 4. (a) Total Number Inspected and Remedied: 17,143 Total number of vehicles which were inspected and/or otherwise repaired or remedied. (b) Total Number Inspected & NOT REQUIRING REMEDY: 0 Total number of vehicles involved in the recall and inspected, but determined to NOT REQUIRE REMEDIAL or recall repair work. 5. Vehicles Determined to be Unreachable Total Number Exported: N/A Total Number Stolen: N/A Total Number Scrapped: N/A Total Number Unable to NotifY: 26 (revised since last report) Total Number Otherwise Unreachable: N/A

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Mary Jo James Campaign Manager Direct Dial: (856) 488-3223 E-mail: [email protected] April 7, 2014 Ms. Kelly Schuler, Safety Defect Analyst National Highway Traffic Safety Administration Recall Management Division- NVS-215 1200 New Jersey Ave. SE Washington, DC 20590 SUBARU. Fuji Heavy Industries U.S.A., Inc. c/o Subaru of America Subaru Plaza PO Box 6000 Cherry Hill, NJ 08034-6000 856-488-8500 856-488-8669 fax Re: NHTSA 49 CFR, Part 573.6 Quarterly Defect Report Dear Ms. Schuler: Enclosed are the Quarterly Reports for recall campaigns currently conducted by Subaru of America, Inc., which are submitted on behalf of Fuji Heavy Industries, Ltd., Japan. These reports are submitted in accordance with the terms of voluntary campaigns similar to reports required in 49 CFR, Part 573.6. This submission includes reports for the safety recall I service programs listed below: NHTSA Recall No. 13V078* 13V077 12V602 13V061 13V110 13V159 13V194 13V336 SOA Recall WVV-32 Safety Recall (100% complete)* WVW -33 Safety Recall WQE-41 Safety Recall WQF-42 Safety Recall WQG-43 Safety Recall WQH-44 Safety Recall WQI-45 Safety Recall WQJ-46 Safety Recall Please note that any reports identified with an asterisk(*) are for the sixth and/or final quarterly reporting period. Subaru of America will continue to send subsequent mailings for returned mail, which contains valid owner name and address information in order to attain the highest completion rates for campaigns. Please contact me if you have any questions or comments regarding these reports. Sincerely, SUBARU OF AMERICA, INC. Mary Jo James Campaign Manager Enclosures Vehicle Safety Recall Quarterly Report Information Required per 49 CFR Part 573.6 Report Date: April 1, 2014 Safety Recall Quarterly Report from 01/14 through 03/14 Manufacturer: Subaru of America, Inc. Report Author: Mary Jo James Phone: (856) 488-3223 Recall Subject: Subaru Remote Engine Starter 1. NHTSA Safety Recall Campaign Number: 13V-061 Calendar Quarter: 1st Reporting Quarter: 5th Also, for completeness, if your company has assigned a code number to this campaign, please provide your code: WQF -42 2. (a) The date notification to purchasers began: 4/22/13 (b) The date notification of purchasers was completed: 4/23/13 3. The Total Number of Items Involved: 47,419 The total number of vehicles involved in the subject campaign (including all items sold or distributed to purchasers, dealers, distributors, and similar entities beyond the immediate control of the manufacturer/importer). 4. (a) Total Number Inspected and Remedied: 28,709 Total number of vehicles which were inspected and/or otherwise repaired or remedied. (b) Total Number Inspected & NOT REQUIRING REMEDY: 0 Total number of vehicles involved in the recall and inspected, but determined to NOT REQUIRE REMEDIAL or recall repair work. 5. Vehicles Determined to be Unreachable Total Number Exported: N/A Total Number Stolen: N/A Total Number Scrapped: N/A Total Number Unable to Notify: 158 Total Number Otherwise Unreachable: N/A

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su U. Fuji Heavy Industries U.S.A., Inc. c/o Subaru of America Brian DeAscentiis Regulatory Activities Manager Direct Dial: (856) 488-3465 Fax: (856) 488-8669 E-mail: bdcasccntiisl(-i>subaru.com April 23, 2013 Ms. Kelly Schuler, Safety Defect Analyst National Highway Traffic Safety Administration Recall Management Division – NVS-215 1200 New Jersey Ave. SE Washington, DC 20590 Subaru Plaza PO Box 6000 Cherry Hill, NJ 08034-6000 856-488-8500 856-488-8669 fax Re: NHTSA 49 CFR, Part 573.6 Quarterly Defect Report Dear Ms. Schuler: Enclosed are the Quarterly Reports for recall campaigns currently conducted by Subaru of America, Inc., which are submitted on behalf of Fuji Heavy Industries, Ltd., Japan. These reports are submitted in accordance with the terms of voluntary campaigns similar to reports required in 49 CFR, Part 573.6. This submission includes reports for the safety recall I service programs listed below: NHTSA Recall No. SOA Recall 11V469* WVV-32 Safety Recall 13V078 WVV-32 Safety Recall 11V467* WVW-33 Safety Recall 13V077 WVW-33 Safety Recall 11V464* WVX-34 Safety Recall 11 V 562 * WVY -35 Safety Recall 12V047 WVZ-36 Safety Recall 12V099 WQA-37 Safety Recall 12V602 WQE-41 Safety Recall 13V061 WQF-42 Safety Recall Please note that reports identified with an asterisk(*) are for the sixth and final quarterly reporting period. Subaru of America will continue to send subsequent mailings for returned mail, which contains valid owner name and address information in order to attain the highest completion rates for campaigns. Please contact me if you have any questions or comments regarding these reports. Sincerely, SUBARU OF AMERICA, INC. /)- J~,.,-., /”‘)AN / •• ~~ ~’ Brian DeAscentiis Regulatory Activities Manager Enclosures Required per 49 CFR Part 573.6 Report Date: April23, 2013 Safety Recall Quarterly Report from 1113 through 3/13 Manufacturer: Subaru of America, Inc. Report Author: Brian DeAscentiis Phone: (856) 488-3465 Recall Subject: Subaru Remote Engine Starter 1. NHTSA Safety Recall Campaign Number: 13V-061 Calendar Quarter: 1st Reporting Quarter: 1st Also, for completeness, if your company has assigned a code number to this campaign, please provide your code: WQF -42 2. (a) The date notification to purchasers began: 4/22/13 (b) The date notification of purchasers was completed: 4/23/13 3. The Total Number ofltems Involved: 47,419 The total number of vehicles involved in the subject campaign (including all items sold or distributed to purchasers, dealers, distributors, and similar entities beyond the immediate control of the manufacturer/importer). 4. (a) Total Number Inspected and Remedied: 211 Total number of vehicles which were inspected and/or otherwise repaired or remedied. (b) Total Number Inspected & NOT REQUIRING REMEDY: 0 Total number of vehicles involved in the recall and inspected, but determined to NOT REQUIRE REMEDIAL or recall repair work. 5. Vehicles Determined to be Unreachable Total Number Exported: N/A Total Number Stolen: N/A Total Number Scrapped: N/A Total Number Unable to Notify: N/A Total Number Otherwise Unreachable: N/A

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Dear Subaru Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in some 2010 through 2013 model year Subaru vehicles equipped with optional Genuine Subaru Remote Engine Starters. If your vehicle is not equipped with an optional remote engine starter, this notice does not apply to you. DESCRIPTION OF THE SAFETY DEFECT Subaru has determined that certain vehicles equipped with an optional Remote Engine Starter (RES) include remote transmitter fobs that could malfunction and cause the vehicle’s engine to unexpectedly start. Remote transmitter fobs, usually attached to a vehicle key ring/holder, allow the vehicle operator to remotely start the vehicle’s engine from a location of up to 400 feet away. If an RES transmitter fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the PC board. Under this condition, the fob may transmit an engine start (or stop) request at any time without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. DESCRIPTION OF THE SAFETY HAZARD If a remote transmitter fob were to malfunction and cause the engine to start when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. The defect does not pose a risk while driving because the RES system is completely deactivated after the vehicle is started with the key. The keyless entry feature on your vehicle’s ignition key (used to lock and unlock the doors) is not affected. REPAIRS To correct this condition, Subaru will replace the original RES transmitter fobs and reprogram the new ones at no cost to you. WHAT YOU SHOULD DO If your vehicle is equipped with optional RES or if you are unsure whether your vehicle is equipped with optional RES, you should immediately contact your Subaru Dealer for an appointment to have your vehicle inspected and if necessary, this repair performed at no cost to you. If you are certain that your vehicle is not equipped with RES, no further action is necessary. There are several important precautions you should take until this repair has been performed: • The batteries should be removed from the RES transmitter fobs rendering them completely inoperable. (See battery removal instructions at the end of this letter.) • As a precautionary measure, it is highly recommended that you not park your vehicle in an enclosed garage unless the transmitter fob batteries have been removed or the fobs replaced. HOW LONG WILL THE REPAIR TAKE? The actual time to replace and reprogram the replacement RES transmitter fobs is approximately 15 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your dealer flexibility in scheduling. Please present this letter to your Subaru Dealer at the time this repair procedure is performed. Please be sure to bring all RES transmitter fobs with you at the time of your appointment. They are needed to complete this repair. IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru dealer in your area would charge for performing those repairs. continued… Important Safety Recall Notice Subaru Recall Campaign WQF42-2 NHTSA Recall No. 13V-061 April 2013 Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete vehicle identification number (17 digits), and your name, with correct mailing address and telephone number to the address listed below. Subaru of America, Inc. Customer Dealer Services Department Attention: WQF-42 Recall P.O. Box 6000 Cherry Hill, NJ 08034-6000 Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed postage prepaid postcard and mail it to us. Or, if you prefer to update this information online, please go to www.subaru.com, select Contact Us then select Update Address from the drop down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a Dealer”. For additional information and for the most Frequently Asked Questions, please go to: • http://www.wqf42.service-campaign.com If you need additional assistance, please contact us directly: • E-mail: Go to www.subaru.com and select “Contact Us”. • Telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET. Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • U.S. Postal mail: Write us at Subaru of America, Inc. Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000. Please contact us immediately if the dealer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the dealer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed. Sincerely, Subaru of America, Inc. Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.) A subsidiary of Fuji Heavy Industries Ltd. 1. Remove the small Phillips type screw located on the back side lower left corner of the transmitter. 2. Carefully pry the transmitter halves apart using a small flat-head screwdriver 3. Remove the circuit board from the bottom half of the case and remove the batteries. Instructions for RES Transmitter Fob Battery Removal

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Dear Subaru Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in some 2010 through 2013 model year Subaru vehicles equipped with optional Genuine Subaru Remote Engine Starters. DESCRIPTION OF THE SAFETY DEFECT Subaru has determined that your vehicle has been equipped with an optional Remote Engine Starter (RES). The RES includes remote transmitter fobs that could malfunction and cause your vehicle’s engine to unexpectedly start. Remote transmitter fobs, usually attached to your vehicle key ring/holder, allow the vehicle operator to remotely start the vehicle’s engine from a location of up to 400 feet away. If an RES transmitter fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the PC board. Under this condition, the fob may transmit an engine start (or stop) request at any time without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. DESCRIPTION OF THE SAFETY HAZARD If a remote transmitter fob were to malfunction and cause the engine to start when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. The defect does not pose a risk while driving because the RES system is completely deactivated after the vehicle is started with the key. The keyless entry feature on your vehicle’s ignition key (used to lock and unlock the doors) is not affected. REPAIRS To correct this condition, Subaru will replace the original RES transmitter fobs and reprogram the new ones at no cost to you. WHAT YOU SHOULD DO You should immediately contact your Subaru Dealer for an appointment to have this repair performed at no cost to you. There are several important precautions you should take until this repair has been performed: • The batteries should be removed from the RES transmitter fobs rendering them completely inoperable. (See battery removal instructions at the end of this letter.) • As a precautionary measure, it is highly recommended that you not park your vehicle in an enclosed garage unless the transmitter fob batteries have been removed or the fobs replaced. HOW LONG WILL THE REPAIR TAKE? The actual time to replace and reprogram the replacement RES transmitter fobs is approximately 15 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your dealer flexibility in scheduling. Please present this letter to your Subaru Dealer at the time this repair procedure is performed. Please be sure to bring all RES transmitter fobs with you at the time of your appointment. They are needed to complete this repair. IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru dealer in your area would charge for performing those repairs. continued… Important Safety Recall Notice Subaru Recall Campaign WQF42-1 NHTSA Recall No. 13V-061 April 2013 Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete vehicle identification number (17 digits), and your name, with correct mailing address and telephone number to the address listed below. Subaru of America, Inc. Customer Dealer Services Department Attention: WQF-42 Recall P.O. Box 6000 Cherry Hill, NJ 08034-6000 Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed postage prepaid postcard and mail it to us. Or, if you prefer to update this information online, please go to www.subaru.com, select Contact Us then select Update Address from the drop down menu IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a Dealer”. For additional information and for the most Frequently Asked Questions, please go to: • http://www.wqf42.service-campaign.com If you need additional assistance, please contact us directly: • Telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET. Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • E-mail: Go to www.subaru.com and select “Contact Us”. • U.S. Postal mail: Write us at Subaru of America, Inc. Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000. Please contact us immediately if the dealer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the dealer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed. Sincerely, Subaru of America, Inc. Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.) A subsidiary of Fuji Heavy Industries Ltd. 1. Remove the small Phillips type screw located on the back side lower left corner of the transmitter. 2. Carefully pry the transmitter halves apart using a small flat-head screwdriver 3. Remove the circuit board from the bottom half of the case and remove the batteries. Instructions for RES Transmitter Fob Battery Removal

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1 Schuler, Kelly (NHTSA) From: Frooshani, John <[email protected]> Sent: Wednesday, March 13, 2013 9:33 PM To: RMD.ODI (NHTSA) Cc: Borris, Frank (NHTSA); Timian, Jennifer (NHTSA); Arcangeli, Maurice; Aihara, Masaaki; Deascentiis, Brian; DiVone, JillAnn; Neff, Joshua (NHTSA) Subject: RE: Subaru Part 573 Defect Information Report – Remote Engine Starter (RES) Accessory on certain Subaru Legacy, Outback, Impreza, and XV Crosstrek vehicles Hello, Per the requirements of 573.6(c)(2)(iv), contact information, address and country of origin (if known) for the Audiovox remote engine starter is provided below: Michael Schroeder Vice President, OEM Audiovox Automotive Group 525 Minnesota Drive Troy, MI 48083 Office 1-248-307-3883 Cell 1-586-530-1878 [email protected] Thomas C. Malone – President Audiovox Electronics Corporation 180 Marcus Boulevard Hauppauge, NY 11788 [email protected] The C of O on record is China, however, Subaru believes the circuit boards are assembled in Taiwan. Please let us know if you need anything else. Thank you, John Frooshani Safety Activities Manager Government Relations Fuji Heavy Industries U.S.A., Inc. 443-430-3619 From: Frooshani, John Sent: Friday, February 22, 2013 4:16 PM To: ‘[email protected]’ Cc: ‘[email protected]’; ‘[email protected]’; Arcangeli, Maurice; Aihara, Masaaki; Deascentiis, Brian; DiVone, JillAnn Subject: Subaru Part 573 Defect Information Report – Remote Engine Starter (RES) Accessory on certain Subaru Legacy, Outback, Impreza, and XV Crosstrek vehicles Hello, Pursuant to Part 573, “Defect and Noncompliance Responsibility and Reports,” Subaru is enclosing the following DIR report:  Remote Engine Starter (RES) Accessory on certain Subaru Legacy, Outback, Impreza, and XV Crosstrek vehicles 2 Please feel free contact me with any questions. JFYI, we will also be mailing a hardcopy to the attention of Ms. Nancy Lummen Lewis, NHTSA’s Associate Administrator for Enforcement. Thank you, John Frooshani Safety Activities Manager Government Relations Fuji Heavy Industries U.S.A., Inc. 443-430-3619

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Bulletin Number: WQF-42; Date: April 2013 Page 1 Continued… Subaru of America, Inc. has determined that a defect, which relates to motor vehicle safety, exists on certain Subaru vehicles equipped with optional Genuine Subaru Remote Engine Starter (RES). The Transmitter fobs may contain a defect that could adversely affect the operation of the RES resulting in a potential safety hazard. If an RES transmitter fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the PC board. Under this condition, the fob may transmit an engine start (or stop) request at any time without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If that occurs when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. The defect does not pose a risk while driving because the RES system is completely deactivated after the vehicle is started with the key. The keyless entry feature on a vehicle’s ignition key (used to lock and unlock the doors) is not affected. This recall will involve replacing the original RES transmitter fobs and reprogramming the new ones. AFFECTED VEHICLES This action includes applicable models equipped with optional RES provided they fall within any of the following parameters: оо The RES was installed by a port facility and delivered to a dealer on or before 2/22/13. оо The RES was installed by a dealer on or before 2/22/13. оо An RES kit, applicable to affected models, that was sold by a Subaru dealer parts department for installation by others on or before 2/22/13. оо Replacement part RES transmitter fobs (part number H001SAJ030) for applicable models, including 2013 Legacy / Outback, sold on or before 2/22/13. APPLICABLE MODELS • 2010MY through 2012MY Legacy and Outback with AT or CVT • 2012MY through 2013MY Impreza with CVT (except WRX/STI models) • 2013MY XV Crosstrek with CVT APPLICABILITY: 2010 through 2012MY Legacy and Outback 2012 through 2013MY Impreza 2013MY XV Crosstrek™ SUBJECT: Optional Genuine Subaru Remote Engine Starter ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. PRODUCT CAMPAIGN BULLETIN NUMBER: WQF-42 DATE: April 2013 Bulletin Number: WQF-42; Date: April 2013 Page 2 Continued… Of the RES kits produced that could experience this condition, approximately 50% were installed by a port facility prior to delivery to dealers. The remaining 50% are kits that were either installed by dealers or sold to individuals in kit form. • Vehicles with Port Installed RES Vehicles equipped with port installed RES have been identified and will appear in vehicle coverage inquiry with the campaign code WQF-42. • All Other Potentially Affected Vehicles Vehicles within the affected group that do not have port installed RES will appear in vehicle coverage inquiry with the following statement in the comments field: “It has been determined this vehicle may be affected by the WQF42 Optional Genuine Subaru Remote Engine Starter recall. If this vehicle is equipped with an accessory remote engine starter, please review Recall Bulletin WQF42. If it is determined the recall applies, it must be added to the recall parameter. To add the VIN, please go to Subarunet/Service – Claim Entry/Info/Add VIN to Recall.” OWNER NOTIFICATION There are two versions of owner notification letters. Version 1 addresses vehicle owners who are known to have a vehicle equipped with port installed RES. The letter will inform the owner that their vehicle is affected by this recall. Vehicles in this category will appear in vehicle coverage inquiry with the campaign code WQF-42. Version 2 addresses all other vehicle owners who have a vehicle that may have had RES installed after the vehicle was first delivered to a dealer. The letter will inform the owner that their vehicle is affected by this recall if it is equipped with RES. A copy of both owner notification letters is included at the end of this bulletin. The letter instructs vehicle owners to bring all RES transmitter fobs with them at the time of their service appointment. In addition to notification by mail, vehicle owners with a valid email address and MySubaru subscribers will be notified electronically on the same date letters are mailed. Owner notification letters are scheduled to begin mailing on or around April 22, 2013. DEALER PROGRAM RESPONSIBILITY Dealers are to promptly perform the applicable service procedures defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into dealer new or used inventory, or in the dealership for service, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. New, used, demo or SSLP vehicles listed in a recall/campaign that are in dealer stock must be: • Immediately identified. • Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair. • Repaired in accordance with the repair procedures outlined in this Product Campaign Bulletin. Bulletin Number: WQF-42; Date: April 2013 Page 3 Continued… Please be advised that it is a violation of Federal law for a dealer to deliver a new motor vehicle covered by a recall under a sale or lease until the defect is remedied. Therefore, any Authorized Subaru Dealer failing to perform the applicable service procedures as defined in this bulletin to correct all affected vehicles in their inventory (new, used, demo & SSLP) prior to the vehicle being placed in service may be subject to civil penalties of up to $6,000 per violation (i.e., for each vehicle), as provided in 49 CFR §578.6 and will also be in breach of the Subaru Dealer Agreement. PARTS INFORMATION Upon launch of tis recall, dealers will automatically be sent a limited quantity of replacement RES transmitters. It is suggested that dealers verify their part inventory and order additional quantities as needed at the time a customer schedules an appointment. This will ensure the necessary parts are available on the day a customer brings their vehicle in for service. Part Number Description SOA390R001 REMOTE START TRANSMITTERS (Contains 2 Transmitters) Please note: Replaced transmitter fobs are on automatic warranty parts return and should not be scrapped. All affected remote transmitters in the customers possession must be replaced. Any lost or supplemental remote transmitters which will effect the returned parts quantity should be noted on the repair order and acknowledged by the customer. REPAIR PROCEDURE The repair procedure for this safety recall will involve replacement of the Optional Genuine Subaru Remote Engine Start (RES) system’s bi-directional remote transmitter assemblies. This recall procedure involves replacement of ALL the remote transmitters the customer has for the subject vehicle. For example, if the customer purchased an extra RES transmitter to keep with their “spare” key, replacement cost for that (3rd) remote transmitter would also be covered under the recall. To summarize, if the customer provides three (3) remote transmitters, they receive three (3) replacements in return under the recall. Unless the customer provides more than two remote transmitters at the time the recall is performed, requests for any additional remote transmitters beyond the two (2) provided in the SOA 390R001 kit would be at the customer’s expense. The replacement remote transmitters must be programmed to the RES control module before the system will operate. Follow the instructions below to complete the programming procedure for each replacement remote transmitter. 1. Open the driver’s door (the driver’s door must remain open throughout the entire process). 2. Depress and hold the brake pedal. 3. Turn the ignition switch to the “ON” then “OFF”, “ON” then “OFF”, “ON” then “OFF”, then back “ON” and leave “ON” throughout the programming process (the total duration from point of first ignition “ON” cycle must not exceed five (5) seconds). The system will flash the side marker lights, tail lights, front position lights and honk the horn three (3) times, indicating the system has entered the transmitter programming mode. Bulletin Number: WQF-42; Date: April 2013 Page 4 Continued… 4. Press and release the button on the remote transmitter you wish to program. The system will flash the side marker lights, tail lights, front position lights and honk the horn one (1) time, indicating the system has “learned” the replacement transmitter. Upon successful programming, the remote transmitter button will flash one (1) time (within five (5) seconds) for confirmation. 5. Repeat step four (4) for any additional remote transmitters (the system will accept up to eight (8) transmitters). The system has “memory slots” to accept up to eight (8) remote transmitters. For example if the customer provides two (2) remote transmitters, program each of the replacements four (4) times to fill all eight (8) memory slots. When the programming procedure is complete all eight (8) slots should be filled. This will ensure a misplaced remote transmitter cannot inadvertently operate the RES system unless it is programmed to the system. 6. The system will exit the transmitter programming mode if the ignition key is turned to the “OFF” position, the door is closed, or after two (2) minutes. RECALL IDENTIFICATION LABEL Type or print the necessary information on a Recall identification label. The completed label should be attached to the vehicle’s upper radiator support. Additional labels are available through normal Parts ordering channels. The part number is MSA6P1302. Ordering qty 1=1 sheet of 20 labels. WQF-42 CLAIM REIMBURSEMENT AND ENTRY PROCEDURES Credit to perform this recall will be based on the submission of properly completed repair order information. Dealers may submit claims through Vehicle Claim Entry on Subarunet.com. CLAIM TYPE CAMPAIGN CODE LABOR LABOR OPERATION RC WQF-42 A109-111 0.2 hrs. Replace RES Transmitter Fobs Bulletin Number: WQF-42; Date: April 2013 Page 5 Continued… Dear Subaru Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in some 2010 through 2013 model year Subaru vehicles equipped with optional Genuine Subaru Remote Engine Starters. DESCRIPTION OF THE SAFETY DEFECT Subaru has determined that your vehicle has been equipped with an optional Remote Engine Starter (RES). The RES includes remote transmitter fobs that could malfunction and cause your vehicle’s engine to unexpectedly start. Remote transmitter fobs, usually attached to your vehicle key ring/holder, allow the vehicle operator to remotely start the vehicle’s engine from a location of up to 400 feet away. If an RES transmitter fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the PC board. Under this condition, the fob may transmit an engine start (or stop) request at any time without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. DESCRIPTION OF THE SAFETY HAZARD If a remote transmitter fob were to malfunction and cause the engine to start when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. The defect does not pose a risk while driving because the RES system is completely deactivated after the vehicle is started with the key. The keyless entry feature on your vehicle’s ignition key (used to lock and unlock the doors) is not affected. REPAIRS To correct this condition, Subaru will replace the original RES transmitter fobs and reprogram the new ones at no cost to you. OWNER NOTIFICATION LETTER VERSION 1 Important Safety Recall Notice Subaru Recall Campaign WQF42-1 NHTSA Recall No. 13V-061 April 2013 Bulletin Number: WQF-42; Date: April 2013 Page 6 Continued… WHAT YOU SHOULD DO You should immediately contact your Subaru Dealer for an appointment to have this repair performed at no cost to you. There are several important precautions you should take until this repair has been performed: • The batteries should be removed from the RES transmitter fobs rendering them completely inoperable. (See battery removal instructions at the end of this letter.) • As a precautionary measure, it is highly recommended that you not park your vehicle in an enclosed garage unless the transmitter fob batteries have been removed or the fobs replaced. HOW LONG WILL THE REPAIR TAKE? The actual time to replace and reprogram the replacement RES transmitter fobs is approximately 15 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your dealer flexibility in scheduling. Please present this letter to your Subaru Dealer at the time this repair procedure is performed. Please be sure to bring all RES transmitter fobs with you at the time of your appointment. They are needed to complete this repair. IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru dealer in your area would charge for performing those repairs. Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete vehicle identification number (17 digits), and your name, with correct mailing address and telephone number to the address listed below. Subaru of America, Inc. Customer Dealer Services Department Attention: WQF-42 Recall P.O. Box 6000 Cherry Hill, NJ 08034-6000 Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed postage prepaid postcard and mail it to us. Or, if you prefer to update this information online, please go to www.subaru. com, select Contact Us then select Update Address from the drop down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a Dealer”. Bulletin Number: WQF-42; Date: April 2013 Page 7 1. Remove the small Phillips type screw located on the back side lower left corner of the transmitter. 2. Carefully pry the transmitter halves apart using a small flat-head screwdriver 3. Remove the circuit board from the bottom half of the case and remove the batteries. Instructions for RES Transmitter Fob Battery Removal Continued… For additional information and for the most Frequently Asked Questions, please go to: • http://www.wqf42.service-campaign.com If you need additional assistance, please contact us directly: • Telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET. Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • E-mail: Go to www.subaru.com and select “Contact Us”. • U.S. Postal mail: Write us at Subaru of America, Inc. Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000. Please contact us immediately if the dealer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the dealer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed. Sincerely, Subaru of America, Inc. Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.) A subsidiary of Fuji Heavy Industries Ltd. Bulletin Number: WQF-42; Date: April 2013 Page 8 Continued… Dear Subaru Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in some 2010 through 2013 model year Subaru vehicles equipped with optional Genuine Subaru Remote Engine Starters. If your vehicle is not equipped with an optional remote engine starter, this notice does not apply to you. DESCRIPTION OF THE SAFETY DEFECT Subaru has determined that certain vehicles equipped with an optional Remote Engine Starter (RES) include remote transmitter fobs that could malfunction and cause the vehicle’s engine to unexpectedly start. Remote transmitter fobs, usually attached to a vehicle key ring/holder, allow the vehicle operator to remotely start the vehicle’s engine from a location of up to 400 feet away. If an RES transmitter fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the PC board. Under this condition, the fob may transmit an engine start (or stop) request at any time without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. DESCRIPTION OF THE SAFETY HAZARD If a remote transmitter fob were to malfunction and cause the engine to start when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation. The defect does not pose a risk while driving because the RES system is completely deactivated after the vehicle is started with the key. The keyless entry feature on your vehicle’s ignition key (used to lock and unlock the doors) is not affected. REPAIRS To correct this condition, Subaru will replace the original RES transmitter fobs and reprogram the new ones at no cost to you. OWNER NOTIFICATION LETTER VERSION 2 Important Safety Recall Notice Subaru Recall Campaign WQF42-2 NHTSA Recall No. 13V-061 April 2013 Bulletin Number: WQF-42; Date: April 2013 Page 9 Continued… WHAT YOU SHOULD DO If your vehicle is equipped with optional RES or if you are unsure whether your vehicle is equipped with optional RES, you should immediately contact your Subaru Dealer for an appointment to have your vehicle inspected and if necessary, this repair performed at no cost to you. If you are certain that your vehicle is not equipped with RES, no further action is necessary. There are several important precautions you should take until this repair has been performed: • The batteries should be removed from the RES transmitter fobs rendering them completely inoperable. (See battery removal instructions at the end of this letter.) • As a precautionary measure, it is highly recommended that you not park your vehicle in an enclosed garage unless the transmitter fob batteries have been removed or the fobs replaced. HOW LONG WILL THE REPAIR TAKE? The actual time to replace and reprogram the replacement RES transmitter fobs is approximately 15 minutes. However, it may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your dealer flexibility in scheduling. Please present this letter to your Subaru Dealer at the time this repair procedure is performed. Please be sure to bring all RES transmitter fobs with you at the time of your appointment. They are needed to complete this repair. IF YOU HAVE PREVIOUSLY PAID FOR A REPAIR If you have already paid for repairs associated with this condition, you may be eligible for reimbursement. Reimbursement consideration will be based on the amount an authorized Subaru dealer in your area would charge for performing those repairs. Please send the original service repair order, which has the name of the repair facility, date of repair, mileage at the time of repair, complete vehicle identification number (17 digits), and your name, with correct mailing address and telephone number to the address listed below. Subaru of America, Inc. Customer Dealer Services Department Attention: WQF-42 Recall P.O. Box 6000 Cherry Hill, NJ 08034-6000 Please send original receipts only and retain a photocopy for your records. Please be assured that we will attempt to process your reimbursement request as quickly as possible, but it may take up to 60 days for this process to be completed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed postage prepaid postcard and mail it to us. Or, if you prefer to update this information online, please go to www.subaru. com, select Contact Us then select Update Address from the drop down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru Dealer you can access our website at www.subaru.com and select “Find a Dealer”. Bulletin Number: WQF-42; Date: April 2013 Page 10 Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.) A subsidiary of Fuji Heavy Industries Ltd. For additional information and for the most Frequently Asked Questions, please go to: • http://www.wqf42.service-campaign.com If you need additional assistance, please contact us directly: • E-mail: Go to www.subaru.com and select “Contact Us”. • Telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET. Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • U.S. Postal mail: Write us at Subaru of America, Inc. Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000. Please contact us immediately if the dealer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the dealer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed. Sincerely, Subaru of America, Inc. 1. Remove the small Phillips type screw located on the back side lower left corner of the transmitter. 2. Carefully pry the transmitter halves apart using a small flat-head screwdriver 3. Remove the circuit board from the bottom half of the case and remove the batteries. Instructions for RES Transmitter Fob Battery Removal

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Subarunet Announcement To: All Subaru Dealers From: Subaru of America, Inc. Date: February 22, 2013 Subject: New Subaru Recall Campaign: Optional Genuine Subaru Remote Engine Starter Transmitter Fobs Subaru of America, Inc. has determined that a defect, which relates to motor vehicle safety, exists on certain Subaru vehicles equipped with optional Genuine Subaru Remote Engine Starter (RES). Transmitter fobs may contain a defect that could adversely affect the operation of the RES resulting in a potential safety hazard. Affected vehicles equipped with optional RES are as follows:  2010MY through 2012MY Legacy and Outback with AT or CVT  2012MY through 2013MY Impreza with CVT (except WRX/STI models)  2013MY XV Crosstrek with CVT This action applies to:  Affected vehicles with an RES Installed by a port facility and delivered to dealers on or before 2/22/13. Your Region will provide you with any affected VINs that are currently in your inventory.  Affected vehicles with an RES Installed by a dealer on or before 2/22/13.  RES kits applicable to affected vehicles sold by a Subaru dealer parts department on or before 2/22/13.  Replacement part RES transmitter fobs applicable to affected vehicles and 2013 Legacy / Outback sold on or before 2/22/13. To address this condition, a recall campaign will be released within the next 60 days. Description of Safety Hazard If an RES transmitter fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the PC board. Under this condition, the fob may transmit an engine start (or stop) request without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If that occurs when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build‐up, which may pose a safety hazard. The defect does not pose a risk while driving because the RES system is completely deactivated after the vehicle is started with the key. Original Equipment (OE) keyless entry fobs integrated on a vehicle key are not affected. To remedy this condition, it is necessary to replace RES transmitter fobs. Recall code WQF‐42 has been assigned to this recall campaign. Repair Instructions The WQF‐42 repair procedure bulletin is posted on the Techinfo.Subaru.com website under “What’s New”, Title: “Repair Procedure for WQF42 Remote Engine Starter Transmitter Fobs””. In addition to repair instructions, the bulletin contains part and claim entry information. The final WQF‐42 Campaign Bulletin will be available in the future. Repair Parts Repair parts to correct known vehicles with port installed RES currently in dealer inventory are in the process of being shipped and should begin arriving at dealers on 2/23. For additional parts required to correct other affected vehicles in dealer inventory, please contact the Parts Information Coordinators helpdesk. For previously sold vehicles, Subaru is in the process of acquiring an adequate supply of replacement RES transmitter fobs needed to remedy the condition. When available, Subaru will notify potentially affected vehicle owners by first class mail. Owner Notification Subaru is in the process of acquiring replacement parts necessary to remedy the condition. When available, Subaru will notify potentially affected vehicle owners by first class mail. This is expected to occur within the next 60 days. Dealers will be advised in advance of owner notification.

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Subarunet Announcement To: All Subaru Dealers From: Subaru of America, Inc. Date: April 22, 2013 Update: Subaru Recall Campaign WQF42: Optional Genuine Subaru Remote Engine Starter Transmitter Fobs On February 22, 2013, Subaru of America, Inc. announced that a defect, which relates to motor vehicle safety, exists on certain Subaru vehicles equipped with optional Genuine Subaru Remote Engine Starter (RES). Transmitter fobs may contain a defect that could adversely affect the operation of the RES resulting in a potential safety hazard. Affected vehicles equipped with optional RES are as follows: • 2010MY through 2012MY Legacy and Outback with AT or CVT • 2012MY through 2013MY Impreza with CVT (except WRX/STI models) • 2013MY XV Crosstrek with CVT This action applies to: • Affected vehicles with an RES Installed by a port facility and delivered to dealers on or before 2/22/13. Your Region will provide you with any affected VINs that are currently in your inventory. • Affected vehicles with an RES Installed by a dealer on or before 2/22/13. • RES kits applicable to affected vehicles sold by a Subaru dealer parts department on or before 2/22/13. • Replacement part RES transmitter fobs applicable to affected vehicles and 2013 Legacy / Outback sold on or before 2/22/13. Of the RES kits produced that could experience this condition, approximately 50% were installed by a port facility prior to delivery to dealers. The remaining 50% are kits that were either installed by dealers or sold to individuals in kit form. • Vehicles with Port Installed RES Vehicles equipped with port installed RES have been identified and will appear in vehicle coverage inquiry with the campaign code WQF‐42. • All Other Potentially Affected Vehicles Vehicles within the affected group that do not have port installed RES will appear in vehicle coverage inquiry with the following statement in the comments field: “It has been determined that this vehicle may be affected by the WQF42 Optional Genuine Subaru Remote Engine Starter recall. If this vehicle is equipped with an accessory remote engine starter, please review Recall Bulletin WQF42. If it is determined the recall applies, it must be added to the recall parameter. To add the VIN, please go to Subarunet/Service – Claim Entry/Info/Add VIN to Recall.” Campaign Bulletin The WQF‐42 campaign bulletin is posted on the Techinfo.Subaru.com website under “What’s New”. Please refer to the bulletin for repair instructions and additional information including claim submission instructions. Repair Parts Upon launch of this recall, dealers will automatically be sent a limited quantity of replacement RES transmitters. While automatic shipments are in process, dealers will not be able to place additional orders. Once automatic shipments have been completed, ordering restrictions will be lifted and dealers notified accordingly. Part Number Description SOA390R001 REMOTE START TRANSMITTERS (Contains 2 Transmitters) Please note: Replaced transmitter fobs are on automatic warranty parts return and should not be scrapped. All affected remotes in the customer’s possession must be replaced. Any lost or supplemental remotes that will affect the returned parts quantity should be noted on the repair order and acknowledged by the customer. Owner Notification Owner notification letters will begin mailing on April 22, 2013. In addition to notification by mail, vehicle owners with a valid email address and MySubaru subscribers will be notified electronically on the same date letters are mailed. There are two versions of owner notification letters. Version 1 addresses vehicle owners who are known to have a vehicle equipped with port installed RES. The letter will inform the owner that their vehicle is affected by this recall. Vehicles in this category will appear in vehicle coverage inquiry with the campaign code WQF‐42. Version 2 addresses all other vehicle owners who have a vehicle that may have had RES installed after the vehicle was first delivered to a dealer. The letter will inform the owner that their vehicle is affected by this recall if it is equipped with RES. A copy of both owner notification letters is included at the end of the WQF‐42 campaign bulletin.

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GR13-014 Page 1 of 4 Fuji Heavy Industries U.S.A., Inc. c/o Subaru of America Subaru Plaza PO Box 6000 Cherry Hill, NJ 08034-6000 856-488-8500 856-488-8669 fax February 22, 2013 Ref. No.: GR13-014 Ms. Nancy Lummen Lewis Associate Administrator for Enforcement, National Highway Traffic Safety Administration Attention: Recall Management Division (NVS–215) 1200 New Jersey Ave. SE Washington, DC 20590 RE: Part 573 Defect Information Report – Remote Engine Starter (RES) Accessory on certain Subaru Legacy, Outback, Impreza, and XV Crosstrek vehicles Dear Ms. Lewis, In accordance with 49 CFR Part 573, “Defect and Noncompliance Responsibility and Reports,” Fuji Heavy Industries USA, Inc. on behalf of Subaru of America, Inc. and Fuji Heavy Industries, Ltd., submits the enclosed notification and report concerning a defect in the Remote Engine Starter (RES) on certain 2010MY through 2012MY Subaru Legacy and Outback vehicles*, certain 2012MY through 2013MY Impreza vehicles (except WRX/STI models), and certain 2013MY XV Crosstrek vehicles sold in the United States. Our internal designation for this recall campaign will be: WQF-42. *Replacement FOBs on twelve (12) 2013MY Legacy/Outback vehicles are also affected. All other 2013MY Legacy/Outback vehicles are OK. If you have any questions on the enclosed report, please contact me at (443) 430-3619 or [email protected]. Sincerely, John Frooshani Safety Activities Manager Government Relations Fuji Heavy Industries USA, Inc. 13V-061 (4 pages) GR13-014 Page 2 of 4 Defect Information Report (49 CFR Part 573.6) 573.6(c)(1) – Manufacturer’s Name Vehicle Fabricating Manufacturers: Fuji Heavy Industries, Ltd. [“FHI”] 1-7-2 Nishi-Shinjuku Shinjuku-ku Tokyo 160-8316, Japan Subaru of Indiana Automotive, Inc. [“SIA”] 5500 State Road 38 East Lafayette, Indiana 47903 Designated U.S. Agency: Fuji Heavy Industries USA, Inc. 2235 Rt. 70 West Cherry Hill, NJ 08002 573.6(c)(2)(i) – Identification of Vehicles Potentially Containing the Defect Based on vehicle production records, we have determined from production dates that the potential recall affected passenger car population is as follows: Make: • Subaru Model Year(s), Model(s) and Production Dates: • 2010MY through 2012MY Legacy and Outback vehicles* if equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory. • 2012MY through 2013MY Impreza vehicles (except WRX/STI models) if equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. • 2013MY XV Crosstrek vehicles if equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. *Replacement FOBs on twelve (12) 2013MY Legacy/Outback vehicles are also affected. All other 2013MY Legacy/Outback vehicles are OK. GR13-014 Page 3 of 4 Model YearModelNotes2010LegacyFebruary 2009(SOP)May 2010(EOP)-2011LegacyApril 2010(SOP)August 2011(EOP)-2012LegacyMay 2011(SOP)June 2012(EOP)-2013LegacyMarch 2012(SOP)February 22, 2013(Ship Date from Port)Replacement FOBs on 4 VINs affected. All other vehicles OK.2010OutbackMarch 2009(SOP)May 2010(EOP)-2011OutbackApril 2010(SOP)August 2011(EOP)-2012OutbackApril 2011(SOP)June 2012(EOP)-2013OutbackMarch 2012(SOP)February 22, 2013(Ship Date from Port)Replacement FOBs on 8 VINs affected. All other vehicles OK.2012Impreza (NOT WRX/STI)April 2011(SOP)June 2012(EOP)-2013Impreza (NOT WRX/STI)April 2012(SOP)February 22, 2013(Ship Date from Port)-2013XV CrosstrekApril 2012(SOP)February 22, 2013(Ship Date from Port)-*Except where notedProduction Dates* 573.6(c)(3) – Total Number of Items Potentially Containing the Defect A total of 47,419 accessory RES kits were sold by SOA and may have been installed on the vehicles identified in response to 573.6(c)(2)(i) above. 573.6(c)(5) – Description of the Defect Product Description: If a Remote Engine Starter (RES) fob is dropped, movement of the internal battery retaining clip may occur and cause damage to a component on the PC board. Under this condition, the fob may transmit an engine start (or stop) request without the user pressing the button. If the vehicle is in range and receives the request, the engine may start and run for up to 15 minutes (or until a stop request is received). The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If that occurs when the vehicle is parked in an enclosed area, such as a garage, there is a risk of carbon monoxide build-up, which may pose a safety hazard. The defect does not pose a risk while driving because the RES system is completely deactivated after the vehicle is started with the key. Original Equipment (OE) keyless entry fobs integrated on vehicle key are not affected. GR13-014 Page 4 of 4 573.6(c)(6) – Chronology of Principal Events • June 1, 2009: SOA (Subaru of America) started shipping RES accessories (P/No. H001SAJ000) for the affected 2010MY-2012MY Legacy/Outback vehicles. • June 27, 2011: SOA started shipping RES accessories (P/No. H001SFJ000) for the affected 2012MY Impreza vehicles • November 21, 2011: SOA received a RES Engineering Change Request (ECR) from Audiovox which added the adhesive to protect against damage to the PC board. • December 20, 2011: SOA approved Audiovox’s RES Engineering Change Request (ECR). • After December 20, 2011: Adhesive was erroneously added to just one wing of the RES battery holder at a subcontract factory (the original design specification requires that adhesive be added to both wings of the battery holder). • March 2012: Audiovox noticed improper application of adhesive, which was then added to both wings of the RES battery holder per the RES engineering drawing. • July 2012: SOA confirmed an increase of RES warranty claims due to the erroneously added adhesive and requested Audiovox to improve quality. • August 2012: Audiovox started their investigation. • November 2012: SOA started shipping RES accessories (P/No. H001SFJ300) for the affected 2013MY Impreza/XV Crosstrek vehicles • December 4, 2012: Audiovox completed their investigation and reported the result to SOA. • December 19, 2012: SOA issued a technical report and SOA/FHI started a joint investigation. • February 14, 2013: FHI/SOA finished their investigation and concluded that Subaru would conduct a safety recall in the U.S. market. 573.6(c)(8) – Description of the Manufacturer’s Remedy Program (i) The remedy plan calls for dealers to replace and reprogram the original RES Key FOBs (2 per kit) with new ones. (ii) Subaru of America, Inc. expects to notify U.S. dealers around February 22, 2013. Subaru will start preparing remedy parts. It is expected that owner notification will begin within 60 days. Subaru will update NHTSA if the situation changes significantly. 573.6(c)(10) – Submission of Recall Communications Fuji Heavy Industries USA, Inc. will provide copies of all notices, bulletins and other recall related communications within 5 days after their distribution. 573.6(c)(11) – Manufacturer’s Campaign Number Our identification code for this recall campaign will be: WQF-42. 577.5(a) – Submission of Owner Notification Letter A copy of the owner notification letter will be submitted to NHTSA’s Recall Management Division at least 5 days prior to mailing.

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TO: Subaru Parts and Service Manager FROM: Subaru Fixed Operations DATE: April 22nd, 2013 SUBJECT: WQF-42 Campaign Parts Shipment We began shipping out the WQF-42 campaign parts to all dealers last Friday (4/19). This was an automatic shipment. The quantity that each dealer will be receiving will be based off the number of known affected vehicles in their area. These parts should arrive at dealerships no later than Tuesday (4/23). These orders have been placed as a “Special” order type without any freight charge and have a PO of WQF42. The part number of these kits is SOA390R001. There will be another (smaller) automatic shipment in approximately one week. While we are sending out automatic shipments these kits will be on restriction and not be available for dealers to order. Soon after the second automatic shipment we will advise dealers if and when they can begin ordering these parts. If you have any questions about this please contact the Parts Information Coordinators.

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