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NHTSA ID Number: 10234950
Manufacturer Communication Number: TechTIPS
Summary
Subaru Service and Technical Support Line Newsletter
ARTICLES CONTAINED IN THIS ISSUE
CODE ARTICLE – PAGE
(00) July STIS New Releases – 6
(01) QMR of the Month – 1
(01) Change to Spare Tire Retaining Bolt – 4
(06) 2015 Legacy and Outback Electronic Parking Brake Codes C1956 or C1957 – 5
(07) Passenger Side Power Window Auto Up/Down Function – 4
(12) 2015MY Legacy / Outback Seat Heater Operation Overview – 2
(15) 2015MY Legacy and Outback, Keyless Entry Audible Signal Feature – 3
11 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SUBARU | BRZ | 2014 |
SUBARU | CROSSTREK | 2014 |
SUBARU | FORESTER | 2014 |
SUBARU | IMPREZA | 2014 |
SUBARU | LEGACY | 2014 |
SUBARU | OUTBACK | 2014 |
SUBARU | TRIBECA | 2014 |
SUBARU | WRX | 2014 |
SUBARU | WRX STI | 2014 |
SUBARU | XV CROSSTREK | 2014 |
SUBARU | XV CROSSTREK HYBRID | 2014 |
1 Associated Document
Manufacturer Communications
TIPS0814 – 2014 August TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10234950
MC-10234950-9999.pdf 467.577KB
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- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
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- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Battery & alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
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- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
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- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
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- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
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- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
August 2014 TechTIPS Page 1 Subaru Service and Technical Support Line Newsletter August 2014 The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, L.L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks. ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. ARTICLES CONTAINED IN THIS ISSUE CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. SUBARU OF AMERICA, INC. IS ISO 14001 COMPLIANT CODE ARTICLE…………………………….PAGE (00) July STIS New Releases………. 6 (01) QMR of the Month……………… 1 (01) Change to Spare Tire Retaining Bolt…………………. 4 (06) 2015 Legacy and Outback Electronic Parking Brake Codes C1956 or C1957……………….. 5 (07) Passenger Side Power Window Auto Up/Down Function……….. 4 (12) 2015MY Legacy / Outback Seat Heater Operation Overview…… 2 (15) 2015MY Legacy and Outback, Keyless Entry Audible Signal Feature…………………………. 3 01 QMR OF THE MONTH We are pleased to announce this month’s winner of the QMR of the Month. Brad submitted a very detailed QMR reviewing his diagnosis of a 2014 Legacy with multiple CAN codes. He provided his step by step approach to the diagnosis of the CAN system in general and how he was able to isolate the cause as a circuit failure in the combination meter. He then took the additional step of confirming his results by testing the failed component in another similar vehicle. His QMR provided helpful insights into this unusual repair. In appreciation for going the extra mile and sharing his experience with us, Brad will be receiving the following from his FSE: Any Subaru Service Technician can participate in QMR of the Month. See the February 2013 Tech Tips for full details. You may see your name here in a future Tech Tips. A Subaru Confidence In Motion Jacket and a $100 Gift Card Brad Clayton Alexander Subaru in Williamsport, PA 2014 CALENDAR OF SUBARU HOLIDAYS Labor Day Monday, September 1, 2014 Thanksgiving Thursday, November 27, 2014 Friday, November 28, 2014 Happy Holidays Thursday, December 25, 2014 Friday, December 26, 2014 ©2014 Subaru of America, Inc. All rights reserved. August 2014 TechTIPS Page 2 The front seat heater system used in the 2015MY Legacy / Outback is a new design compared to prior systems. It utilizes a thermistor sensor which allows the front seats to remain at warmer temperatures more consistently than the prior system. The new system is very different due to the change in sensors. The seat heater system on 2014MY and prior Legacy / Outback is a thermostat sensor-based system which makes the front seats heat up periodically and then cool down until the sensor indicates a need to turn the element on again. When this sensor-based system is operating, the temperature increases until the sensor reads the heating element has reached approximately 50 degrees C (roughly 122 degrees F). At that point, the element is turned off until the sensor reads approximately 40 degrees C (104 degrees F). At that temperature reading, the element is turned back on again to re-heat the seat resulting in an approximate 18-degree range. This cycle continues as long as the seat heater switch is on in either the low or high position. In comparison, the thermistor sensor used in the new system also has periodic on and off cycles, but the operating range (temperature difference) is much smaller with an upper limit temperature which is slightly lower. The new system turns on the element until the thermistor sensor reads approximately 38 degrees C (roughly 100 degrees F) then cycles the element off until the temperature (at the thermister) reaches approximately 37 degrees C (roughly 98 degrees F) before the element cycles on again, yielding only an approximate 2-degree range. As you can see, the upper and lower temperature range on the new system is significantly reduced. However, this is an apples and oranges comparison as the actual seat temperature felt is very similar. As you can see on the chart below, the average surface temperature of the front seat for each system ends up being very close. The RED line on the graph shows the temperature on front seat surface of the new 2015MY Legacy / Outback while the GREEN line represents the previous model year. You can see the fluctuations of the previous system have been virtually eliminated and the temperature stability enhancement the new system provides. 12 2015MY LEGACY / OUTBACK SEAT HEATER OPERATION OVERVIEW CONTINUED ON THE NEXT PAGE 2015MY Legacy / Outback 2014MY Legacy / Outback Average Seat Surface Temperatures Heating Condition: Switch Is Set to HI Outside Temp. is -20 deg. C (-4 deg. F) August 2014 TechTIPS Page 3 There are three levels of front seat heating available for 2015MY Legacy and Outback, HIGH (1), MID (2) and LOW (3). The difference among these modes is an upper limit temperature change of about 2 to 4 degrees C. Similar to the older system the speed at which the seat actually heats up varies with the level settings. The high setting will heat the seat the quickest, mid will increase the temperature more gradually and low will increase it at the slowest rate. In contrast, the rear seat heater system used on 2015MY Legacy / Outback is a similar design as the previous model year but, the cycle and surface temperatures for those seats are lower than the front seats on previous model by a few degrees C. Another operational difference between the old and new seat heater systems is how each functions in higher ambient temperatures conditions. Naturally, ambient temperatures which are at or above the upper limit of either system’s sensor function may keep the seat heater from operating. Simply stated, if the ambient temperature inside the car is higher than the upper cycle limit for that sensor, the system will not allow the element to heat. This is not a malfunction; the seat heater system is operating as designed. Should you receive a customer concern stating their seat heaters do not work, start your diagnosis by first confirming the conditions under which the system was reported to be inoperative. If the ambient temperatures were close to or higher than the seat heater sensor’s upper limit (remember, inside vehicle temperatures will be higher than outside ambient temperature in most cases), the concern may be due to characteristic system operation. If this is not the case, diagnose the system using the applicable Service Manual. On the new 2015 Legacy and Outback, you can view the temperature of the thermistor sensor using the SSMIII as shown in the screen shot below. This data may be used to check if the sensor is functioning correctly or not. NOTE: Temperatures shown on SSMIII are not the actual temperatures felt on the seat surface. Actual seat surface temperatures will be higher than those shown for the thermistor sensor on the SSMIII data. 12 2015MY LEGACY / OUTBACK SEAT HEATER OPERATION OVERVIEW (CONTINUED) Be advised, for 2015 MY Legacy and Outback models, the audible signal or “chirp” heard when locking and unlocking the doors feature is only available on models equipped with the Keyless Access with Push-Button Start system. The feature can also be turned on or off by the operator. Models with keyed ignitions no longer have the audible signal feature. 15 2015MY LEGACY AND OUTBACK, KEYLESS ENTRY AUDIBLE SIGNAL FEATURE August 2014 TechTIPS Page 4 Be advised that during the upcoming fall months, there will be a running change in production to the spare tire hold-down bolt on all FHI-built models. SIA built vehicles already incorporated a similar change starting with 2015 MY production. The “handle” portion of the bolt will change from metal to plastic as shown in the photo below. The current “metal” and new “plastic” version are interchangeable. 01 CHANGE TO SPARE TIRE RETAINING BOLT Steel plated holder (Current) Plastic holder (New) Color would be Red and Black according to vehicle models Change Interchangeable Have you had a customer complaint of the auto-up/down window function not working on a 2015 Legacy / Outback? On the 2015 Legacy and Outback, if the vehicle’s battery is disconnected or becomes discharged, the auto-up/down feature must be re-initialized. If the front passenger’s window is equipped with the auto-up/down function, it is necessary to repeat the same initialization procedure on that window switch. All Premium and Limited models have front passenger windows equipped with this feature. Additionally, if the power rear gate is open when the negative battery cable is disconnected, it too will need to be manually reset (closed) to be reinitialized. If you need information detailing the steps of the procedure please refer to STIS. 07 PASSENGER SIDE POWER WINDOW AUTO UP/DOWN FUNCTION August 2014 TechTIPS Page 5 If you receive a customer complaint of a flashing Brake system warning light on their instrument cluster immediately following engine start, this may be resulting from a characteristic of the new electronic parking brake (EPB) system. Several notes on brake system warning light operation are outlined in the instruments and controls section of the appropriate owner’s manual. If the driver starts the engine at the exact same time as the electronic parking brake is still in process of applying or releasing, there is a possibility that a code C1956 and/or C1957 may set in the VDCCM. As a result the Brake warning lamp in the instrument cluster will be illuminated and flashing. This condition will clear itself with the next application (apply/ release) of the EPB and the brake lamp will extinguish normally, however the code(s) will remain in the VDCCM memory. However, if the EPB is not cycled the flashing Brake warning lamp will remain on even if the ignition is cycled on or off including if the key is removed from the ignition. If presented with this type of customer concern, first interview the customer to determine if the engine may have been started during application/ release of the EPB. Once confirmed, check the VDCCM for one or both of the listed codes. If the customer confirms this may have occurred, the code(s) listed are present in the VDCCM memory only and the brake system warning lamp is functioning normally; the next step would be clear the VDCCM memory. Then explain to the customer how this condition occurred and how to avoid it in the future by either waiting until the EPB has fully applied / released before starting the engine or starting the engine and then applying/ releasing the EPB. The owner’s manual is a good reference for this discussion. If you cannot confirm if the engine was started at the same time the EPB was applying/ releasing or it remains unclear if this occured, then proceed with the troubleshooting for any code found in the VDCCM to ensure there is not a different cause for the reported condition using the appropriate service manual diagnostics. 06 2015 LEGACY AND OUTBACK ELECTRONIC PARKING BRAKE CODES C1956 OR C1957 August 2014 TechTIPS Page 6 00 JULY STIS NEW RELEASES ITEM CODE ITEM TYPE TITLE CREATED DATE HTML Diagnostics 2015MY BRZ Service Manual 31-Jul-14 MSA5M1516A Owner Manual 2015MY BRZ Owner’s Manual 31-Jul-14 G4420BE Service Manual Full 2015MY BRZ Service Manual 30-Jul-14 WQK-47R Subaru Product / Campaign Bulletin Brake Line Corrosion 29-Jul-14 WQG-43R Subaru Product / Campaign Bulletin Brake Line Corrosion 23-Jul-14 L101SAL011 Accessory Installation Guide 2015MY Outback Trailer Hitch 22-Jul-14 MSA5M1504A Owner Manual 2015MY Legacy and Outback Owner’s Manual 18-Jul-14 E361SAJ301 Accessory Installation Guide Fork Mount Bike Carrier 17-Jul-14 01-168-09R Technical Service Bulletin Replacement Key and Immobilizer Information for Authorized Subaru Dealers 17-Jul-14 E551SAL000 Accessory Installation Guide 2015MY Outback Front Bumper Under Guard 16-Jul-14 12-172-14R Technical Service Bulletin Paint Chipping Due To Trunk Lid Movement 15-Jul-14 14-20-14 Technical Service Bulletin Subaru Leak Detection System 15-Jul-14 H7110AL100 Accessory Installation Guide 2015MY Legacy and Outback AC Power Outlet Kit 10-Jul-14 H451SAL100 Accessory Installation Guide 2015MY Outback Fog Light Kit 10-Jul-14 H451SAL000 Accessory Installation Guide 2015MY Legacy Fog Light Kit 10-Jul-14 12-169-14 Technical Service Bulletin “Click”, “Pop” or “Creek” Sound from Left or Right Outer Cowl Corner / Base of “A” Pillar Area 10-Jul-14 12-147-13R Technical Service Bulletin Pop Sound from Right Rear Wheel Apron Area 8-Jul-14 TIPS0714 TechTIPS NewsLetter 2014 July TechTIPS Newsletter 7-Jul-14 07-86-14 Technical Service Bulletin Vibration Sound from High-Mount Stop Lamp Assembly 7-Jul-14 11-142-14 Technical Service Bulletin Reprogramming Files for DTC U0110 1-Jul-14 Be sure to always check the “What’s New” section on STIS for any updated or recently released information that may not be listed here. August 2014 TechTIPS Page 7 *** NOW YOU CAN E-MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS TO: TECH@SUBARU.COM *** SUBARU TECHLINE Monday – Thursday 8:30 am to 7:30 pm Hours of Operation Friday 10:30 am to 5 pm and Saturday 9 am to 3 pm This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you! MODEL: YEAR: VIN: Description of situation encountered: Your suggestion for repair procedure, product improvements, etc.: Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 6000, Cherry Hill, NJ 08034-6000. 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