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NHTSA ID Number: 10234276
Manufacturer Communication Number: 1214312
Summary
Separation or Swelling Appearance of the Front Carpeting
NUMBER: 12-143-12
DATE: 12/03/12
APPLICABILITY: | 2012-13MY Impreza (excluding WRX & STI Models) 2013MY XV Crosstrek™ |
SUBJECT: | Separation or Swelling Appearance of the Front Carpeting |
INTRODUCTION
This Service Bulletin provides a procedure to repair the front foot well area carpeting which may separate from its insulation pad and / or have an unsatisfactory appearance to the customer.
COUNTERMEASURE IN PRODUCTION
A countermeasure involving application of additional adhesive was incorporated into production September 5th, 2012.
VEHICLE | MODEL | MODEL YEAR | STARTING VIN NUMBER |
Impreza | 4-Door | 2012-13 | C*009249 |
5-Door | C*215916 | ||
XV Crosstrek | Wagon | 2013 | C*800001 |
RECOMMENDED TOOL AND MATERIAL:
3M Duramix Universal Adhesive, 200ml cartridge, part number 08214
Applicator Gun for 200ml cartridges, 3M part number 08571 or equivalent
Mixing Nozzles for 200ml cartridges, (package of 6), 3M part number 08193
All three of these 3M items are readily available from most auto body supply stores.
SERVICE PROCEDURE / INFORMATION
- Remove the carpeting following the procedure in the applicable Service Manual.
- Turn the carpeting upside-down then, using your fingers, CAREFULLY separate the foam insulation pads from both front under-seat floor areas as shown in Figures 2 & 3 below.
- Next, prepare the adhesive and applicator then apply as shown to the areas in Figure 4 below.
IMPORTANT: Add additional adhesive to the two points in the center of each urethane insulator as indicated. Also, using the original adhesive as a guide, re-apply adhesive to all four corners of the insulation pads before re-installing the carpeting into the vehicle.
- Once the glue has been applied, re-apply the insulation pads to the back of the carpet in their original locations right away as the recommended adhesive has only a 10-minute working time.
- Re-install the carpeting and the rest of the interior trim to complete the procedure.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SUBARU | CROSSTREK | 2013 |
SUBARU | IMPREZA | 2012-2013 |
1 Associated Document
Manufacturer Communications
NUMBER: 12-143-12
DATE: 12/03/12
https://www.nhtsa.gov/recalls?nhtsaId=10234276
MC-10234276-9999.pdf 1020.094KB
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- Flexible, non-foaming, high solids glue
- Can be used for bonding, gluing and sealing all types of surfaces without expansion and foaming
- Dries clear and forms a flexible, tenacious bond
- Superior sealer and primer for drywall and concrete
- Okay to paint after dried
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- ✅ BONDS MOST EVERYTHING: No need to carry multiple types of glue bottles. This glue has unbelievable strength, is water resistant, weatherproof, dries crystal clear, is permanent and flexible.
- ✅ GREAT FOR CARPENTRY: Bonds stronger than wood! Easy to sand and paintable. No run, no drip. Easily cleans up with water. Fast setting in only 20 minutes, no clamping required.
- ✅ PERFECT FOR MOSAIC PROJECTS: Clear glue, bonds most tiles and hard surfaces such as glass, ceramics, porcelain, pottery, stone, marble, granite, clay, cork, slate, and composite like Corian.
- ✅ FANTASTIC GLUE for CRAFTS & KIDS: Probably the best glue for school projects and a wide range of hobbies & handmade creations. Use it at home, school, office, workshop, or cottage.
- ✅ SAFE FOR YOUR FAMILY: Weldbond is non-toxic, odorless, non-flammable and emits no fume. It has no animal by-products and is environmentally friendly. Packaging may vary
- STRONG BOND: 3M Universal Adhesive is a two-part urethane adhesive that bonds metal, glass and plastic substrates to each other and themselves
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Last update on 2024-04-20 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Bulletin Number: 12-143-12; Date: 12/03/12 Page 1 INTRODUCTION This Service Bulletin provides a procedure to repair the front foot well area carpeting which may separate from its insulation pad and / or have an unsatisfactory appearance to the customer. COUNTERMEASURE IN PRODUCTION A countermeasure involving application of additional adhesive was incorporated into production September 5th, 2012. VEHICLE MODEL MODEL YEAR STARTING VIN NUMBER Impreza 4-Door 2012-13 C*009249 5-Door C*215916 XV Crosstrek Wagon 2013 C*800001 NUMBER: 12-143-12 DATE: 12/03/12 APPLICABILITY: 2012-13MY Impreza (excluding WRX & STI Models) 2013MY XV Crosstrek™ SUBJECT: Separation or Swelling Appearance of the Front Carpeting SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. SUBARU OF AMERICA, INC. IS “ISO 14001 COMPLIANT” The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. Figure 1 Area of separation Bulletin Number: 12-143-12; Date: 12/03/12 Page 2 Continued… RECOMMENDED TOOL AND MATERIAL: All three of these 3M items are readily available from most auto body supply stores. SERVICE PROCEDURE / INFORMATION • Remove the carpeting following the procedure in the applicable Service Manual. • Turn the carpeting upside-down then, using your fingers, CAREFULLY separate the foam insulation pads from both front under-seat floor areas as shown in Figures 2 & 3 below. 3M Duramix Universal Adhesive, 200ml cartridge, part number 08214 Applicator Gun for 200ml cartridges, 3M part number 08571 or equivalent Mixing Nozzles for 200ml cartridges, (package of 6), 3M part number 08193 Urethane Insulators Figure 3 Underside view Figure 2 Bulletin Number: 12-143-12; Date: 12/03/12 Page 3 • Next, prepare the adhesive and applicator then apply as shown to the areas in Figure 4 below. • Once the glue has been applied, re-apply the insulation pads to the back of the carpet in their original locations right away as the recommended adhesive has only a 10-minute working time. • Re-install the carpeting and the rest of the interior trim to complete the procedure. WARRANTY / CLAIM INFORMATION For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information: LABOR DESCRIPTION LABOR OPERATION # FAIL CODE LABOR TIME Interior Carpet Insulation Pad Repair A913-344 YBR-48 1.2 Carpet Glue Applicator / Parts Only 101-101 YNE-48 0.0 NOTE: • Up to $35.00 may be claimed in Sublet to cover the cost of adhesive and mixing nozzles. • Up to $60.00 may be claimed ONE TIME in sublet to cover the cost of the applicator. Figure 4 Apply Adhesive Add additional adhesive to these four locations. Apply Adhesive IMPORTANT: Add additional adhesive to the two points in the center of each urethane insulator as indicated. Also, using the original adhesive as a guide, re-apply adhesive to all four corners of the insulation pads before re-installing the carpeting into the vehicle.
SEOCONTENT-END