Front Door Glass Does Not Close Properly – 2008-2012 Subaru

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NHTSA ID Number: 10232851

Manufacturer Communication Number: 214413

Summary

Front Door Glass Does Not Close Properly

 


NUMBER: 12-144-13
DATE: 02/07/13

APPLICABILITY: 2010-12MY Legacy and Outback Models
2009-12MY Forester Models
2008-12MY Impreza, WRX and STI Models
SUBJECT: Front Door Glass Does Not Close Properly

 

INTRODUCTION

This Bulletin provides an inspection and repair procedure to address a misalignment of the rear upper and lower window sash which may cause the front door glass to bind or move slowly when opening or closing.  This condition may also cause erratic operation of the power window Auto-Up feature (if equipped).  In some cases, when closing the window, the system may mis-interpret the binding condition and activate the pinching hazard prevention feature and reverse the motor’s direction.

 

COUNTERMEASURE IN PRODUCTION

A countermeasure was made to the alignment of the upper and lower sash and was incorporated into production starting with the following VINs:

VEHICLE MODEL STARTING VIN NUMBER
Legacy 4-Door C*022528
Outback 5-Door C*248262
Forester 5-Door C*438933
Impreza, WRX 4-Door C*016425
5-Door C*218832
STI 4-Door C*016428
5-Door C*218835

 

SERVICE PROCEDURE / INFORMATION

  • Determine if the front door glass is tilting forward when opening. With the window fully closed, put a piece of masking tape vertically on the glass near the top corner parallel to and against the rubber weather stripping (glass run channel). Lower the window a couple inches then see if the masking tape has moved away from the run channel creating a gap as shown in the photo below. If a gap is verified, the joint between the upper and lower window sash will need to be inspected for a misalignment condition causing the glass to bind in the run channel.

 

 

  • Inspect the sash joint as shown in the photo above, right. If the gap is found to be more than 1mm, the lower sash will need to be removed and the flanges on the lower bracket re-shaped with pliers as shown below, right. Making small changes at a time then trial fitting after each will provide the best results.

 

  • Once the lower bracket flanges have been re-shaped and the gap reduced to .5mm or less, re-install the lower sash.
  • Confirm there is no free play between the sash and the lower bracket which could cause a rattle.
  • REPLACE the rubber glass run channel with a new part as the original may have become deformed or damaged by the prior excessive gap (binding) condition.

NOTE:  Remove the door mirror to allow the new glass run channel to be properly secured.

  • Re-install the regulator / motor assembly but do not tighten the retaining bolts. Once all 4 bolts are in place, tighten them while holding the regulator / motor assembly in the leaning backward position as shown in the photo below. Tighten then torque the bolts to 7.5 Nm (5.5 ft. lbs.).

 

  • Next, re-install the window glass and attach it to the regulator / motor assembly. Utilizing the same method used when installing the regulator / motor assembly, hold the glass in the leaning backward position as shown in the photo below. Torque the 2 bolts to 7.5 Nm (5.5 ft. lbs.).

 

  • Before re-installing the vapor barrier and the door trim panel, confirm the power window operates normally. Once the re-assembly is complete, check the operation again before releasing the vehicle.

 


25 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU FORESTER 2009-2012
SUBARU IMPREZA 2008-2012
SUBARU LEGACY 2010-2012
SUBARU OUTBACK 2010-2012
SUBARU WRX 2008-2012
SUBARU WRX STI 2008-2012

 


1 Associated Document

Manufacturer Communications

NUMBER: 12-144-13
DATE: 02/07/13

https://www.nhtsa.gov/recalls?nhtsaId=10232851

MC-10232851-9999.pdf 661.014KB

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