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NHTSA ID Number: 10067080
Manufacturer Communication Number: WQA-37
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
5 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SUBARU | FORESTER | 2014 |
SUBARU | IMPREZA | 2012-2013 |
SUBARU | LEGACY | 2013 |
SUBARU | OUTBACK | 2013 |
ARTICLES CONTAINED
IN THIS ISSUE
CODE ARTICLE…………………..PAGE
(00) New STIS Releases from
12/01/2012 to 12/31/2012….6
(01) Additional Tie-Down Plug for 2012-13 Impreza Models….. 1
(09) Air Fuel Ratio Sensor and Oxygen Sensor Removal …..2
(12) Windshield Cracks on the Inside, a Reminder …………5
(14) SDI Interface Box and Self Shut Timer ………………….2
(14) 2014 Forester Select Monitor Operation …………………..2
(15) 2013 Legacy/Outback Navigation System Volume Adjustment …………………3
(15) WVX-34 Reminder………….4
(15) Wheel Locks ……………….5
(18) WQA-37 Information ……….3
SEOCONTENT-START
January 2013 TechTIPS Page 1
Subaru Service and
Technical Support Line Newsletter
January 2013
The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, L.L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks.
HELPING TO ACHIEVE THE PREMIUM SERVICE EXPERIENCE
The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations.
ARTICLES CONTAINED
IN THIS ISSUE
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
CODE ARTICLE…………………..PAGE
(00) New STIS Releases from
12/01/2012 to 12/31/2012….6
(01) Additional Tie-Down Plug for 2012-13 Impreza Models….. 1
(09) Air Fuel Ratio Sensor and Oxygen Sensor Removal …..2
(12) Windshield Cracks on the Inside, a Reminder …………5
(14) SDI Interface Box and Self Shut Timer ………………….2
(14) 2014 Forester Select Monitor Operation …………………..2
(15) 2013 Legacy/Outback Navigation System Volume Adjustment …………………3
(15) WVX-34 Reminder………….4
(15) Wheel Locks ……………….5
(18) WQA-37 Information ……….3
Beginning with the VIN numbers listed in the chart below, additional plugs to be installed during PDI into the tie-down holes will be included with the plug set found in the glove box. These additional plugs will help prevent dust intrusion into the vehicle. The illustration provides the location ahead of the rear wheel arch on both sides of the vehicle. If needed, the plugs are available separately by ordering part number 90371CA010.
MODEL
TYPE
STARTING VIN NUMBER
Impreza and
XV Crosstrek
4-Door
010889
5-Door
802448
ADDITIONAL TIE-DOWN PLUG FOR 2012-13 IMPREZA AND XV CROSSTREK™ MODELS
01
Tie-Down Hole
January 2013 TechTIPS Page 2
When replacing a catalytic converter on any model, the A/F sensor and/or Oxygen sensor can be reused in most cases. After the converter has cooled down, spray the threaded portion of the sensor with penetrating oil and allow it to soak for at least one minute or more. Remove the sensor using appropriate special tool or box wrench. When installing the new sensor always apply a small amount of anti seize compound to the threaded portion only prior to installation. Torque the sensor to the proper specification (15.5 ft-lbs).
AIR FUEL RATIO SENSOR AND OXYGEN SENSOR REMOVAL
09
Should you have an SDI Interface Box that keeps powering down after 30 minutes or less, particularly a loaner unit from Nuispire, you must change the self shut timer to “OFF”. There is a very good chance that an ECM will be damaged if this happens during a system reflash. To access the menu to change your timer settings follow the procedure below.
SDI INTERFACE BOX AND SELF SHUT TIMER
14
Front oxygen(A/F) sensorRearoxygensensor
If you plug either the SDI box or Subaru Select Monitor in to a 2014 Forester and your current version is December 2012 or prior, it is possible to render the Rear Power Tailgate inoperative if you do not properly cycle the ignition switch off and on. You may also set a code B2514 (Power Tailgate Ignition Failure). To check your version of software, click on the Help button and “About Application” from the main menu screen of the Select Monitor. The Power Tailgate does not have a warning light in the combination meter. This code would appear in the Power Rear Gate Control Module. If this code is stored in memory perform “Clear Memory Mode”. Select Monitors that are updated to the current January 2013 version should not encounter this condition.
2014 FORESTER SELECT MONITOR OPERATION
14
• There are 4 choices to choose from in the self shut timer menu, 2 minutes, 10 minutes,
30 minutes or off
• Hold down the Menu and C keys to put the SDI box in standalone mode
• From the main menu screen choose function set up
• Scroll all the way down to the bottom using the up/down arrow keys
• Select self shut timer
• To change the time use the up/down arrow keys and make your selection. It is best
to set it to off so there is no chance of timing out during a test or a reflash
January 2013 TechTIPS Page 3
2013 LEGACY / OUTBACK, NAVIGATION SYSTEM VOLUME ADJUSTMENT
15
In the event you receive a customer inquiry or concern about adjusting the volume of the voice guidance on their navigation system, the following steps and screen shots will make it easy to adjust. This will help to clarify the procedure in the 2013 Legacy / Outback Navigation System Owner Manual. Feel free to copy and provide this information to your customers as needed. The initial volume setting has been changed (lowered) during production starting in January, 2013.
Step 1 – Push the MAP button to display the map screen.
Step 2 – Push the MENU button.
Step 3 – Press the MORE button (the vehicle must be stopped for this button to be active).
Step 4 – Press the SETTINGS button.
Continued…
WQA-37 INFORMATION
18
Please be advised of the following kit part numbers 64665SC040AP and 64665SC040AR both contain a Tack for the rear seatbelt. If this tack is broken during installation it is available separately under part number 64715SC060AP or 64715SC060AR. Please direct any parts related questions to the Parts Information Coordinators.
January 2013 TechTIPS Page 4
2013 LEGACY / OUTBACK, NAVIGATION SYSTEM VOLUME ADJUSTMENT (CONTINUED)
15
Step 5 – Press the SOUND and WARNINGS button.
Step 6 – Press the VOLUME button.
Step 7 – Press then move the cursor left then right to the desired volume setting.
Step 8 – After selecting the desired setting, push the MAP button again to complete the procedure.
WVX-34 REMINDER
18
As with any campaign, it is critical that all outlined procedures be followed exactly as written. In the case of WVX-34 Front Lower Control Arm (Transverse Link) Corrosion, a step that should never be skipped is the punch testing of the upper side of the control arms. Never assume that just because the bottom of the control arm (s) passed the punch test that the upper portion does not require testing (IT DOES.). Failure to test this area may result in not finding a weakness in this spot and lead to a failure of the control arm. If testing of this area has been neglected in the past, those vehicles need to return for additional inspection. Don’t put yourself, your dealership, your customer, or other drivers on the roadways at risk. Always follow all procedures in every campaign (or service bulletin) completely.
January 2013 TechTIPS Page 5
Investigations performed by the vendor in to Subaru Wheel Locks B321SFG000 have found that improper application resulted in the failure. Wheel locks are not to be used on steel wheels or spare wheels. The following information should be followed whenever wheel locks are installed.
WHEEL LOCKS
15
Notes and Cautions
For ease of installation and removal, the wheel lock should always be the last lug nut tightened on each wheel and should always be the first one removed.
Use of an impact wrench may result in permanent damage to the wheel lock and key.
Use of wheel locks are for alloy wheels only. Use of wheel locks on steel wheels or temporary spare wheels may result in the condition as shown.
• Remove one lug nut from each wheel. If the studs are dirty, clean them with a wire
brush prior to wheel lock installation
• By hand, install one lock on each wheel
• Using the special key supplied in the wheel lock set and a torque wrench, tighten the
wheel lock to the proper specification listed in the Service Manual for the vehicle you are working on
• Retain the lug nuts that were removed in the lock package for use on the spare wheel
if necessary
The Techline is beginning to see Authorization Requests submitted for windshield replacement where the glass is cracked on the inside of the vehicle. When cracked on the inside, it is often indicative of the wiper blade being dropped or allowed to slap back down onto the glass after clearing snow and ice or replacing a wiper blade / insert. This can easily be duplicated using a windshield that is already in need of replacement with damage in another area of the glass. The energy from the tip of the blade is transmitted into the glass through the outer layer of glass then the vinyl in the center and cracks the inside glass layer. These cracks will usually be found in the vicinity of where the wiper blade rests on the windshield. These types of failures are not stress cracks as often reported and not a matter for Warranty. The photo shows an example of this type of damage.
WINDSHIELD CRACKS ON THE INSIDE, A REMINDER
12
January 2013 TechTIPS Page 6
*** NOW YOU CAN E-MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS TO: SERVICEINFO@SUBARU.COM ***
This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you!
MODEL:
YEAR:
VIN:
Description of situation encountered:
Your suggestion for repair procedure, product improvements, etc.:
Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 6000, Cherry Hill, NJ 08034-6000.
Your Name: Signature:
Dealer’s Name: City:
Date: Dealer Code:
11-125-12; Technical Service Bulletin, DTCs P0365, P0366, P0390 and P0391. Misfire DTCs P0301, P0302, P0303 and P0304.
E551SSG200; Accessory Installation Guide, 2014 Forester Front Bumper Under Guards
SAJ; Troubleshooting Guide, Remote Engine Start Systems (2010-2013MY Legacy and Outback)
16-86-12; Technical Service Bulletin, Reprogramming for Illumination of AT Oil Temperature Warning Lamp
16-80-11R; Technical Service Bulletin, Oil Temperature Warning Lamp Flashing (Legacy, Outback & Tribeca) (revised)
H7110SG100; Accessory Installation Guide, 2014 Forester AC Power Outlet
NEW STIS RELEASES FROM 12/01/2012 TO 12/31/2012
00
2013 Calendar of
Subaru Holidays
President’s Day
Monday, February 18, 2013
Memorial Day
Monday, May 27, 2013
Independence Day
Thursday, July 4, 2013
Labor Day
Monday, September 3, 2013
Thanksgiving Day
Thursday, November 28, 2013
SUBARU TECHLINE
Monday – Thursday 8:30am to 6:30pm
Friday 10:30am to 5pm
Hours of Operation
SEOCONTENT-END
January 2013 – Tech Tips
https://www.nhtsa.gov/recalls?nhtsaId=10067080
https://static.nhtsa.gov/odi/tsbs/2013/MC-10067080-3639.pdf
“This site contains affiliate links for which OEMDTC may be compensated” |
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on, quickly read and clear diagnostic trouble codes, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information. Instead of taking car to mechanic shop, you can use it to check the trouble code and show code definition by yourself.
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- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
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- [Vehicle CEL Doctor] The NT301 obd2 scanner enables you to read DTCs, access to e-missions readiness status, turn off CEL(check engine light) or MIL, reset monitor, read live data and retrieve VIN of your vehicle.
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- [Worthy to Own] Recommended by most professional mechanics on Youtube. Codes analysis and Printer compatible. Unique PATENTED design, 2.8" color screen, F-ree Lifetime Update and 1-year seller assurance with EXCLUSIVE tech and service team.
- [S-mog Check Helper] Read/Erase and I/M readiness hotkeys make it easy to use the car computer reader right out of the package. Red-Yellow-Green Leds and build-in speaker indicate the readiness status for confident e-missions test.
- [Home Necessity] Open to global customers. No battery required, NT301 obd scanner is charged directly from the 16pin DLC in your vehicle. It is recommended as a necessity in your toolbox and great choice for Home and Autoshop Mechanics.
- Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
- Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
- LCD Display - Designed with a clear display LCD screen (128 x 64 pixels) - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
- Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
- ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
- 🔥【On-Screen DTC Definition, Save Time & Easy To Use】Autel MS309 OBD2 code reader with UPGRADED CHIP to retrive and clear generic(P0, P2, P3 and U0), manufacturer-specific(P1, P3 and U1) and pending codes, and display DTCs(Diagnostic Trouble Codes) meanings under the codes based on the built-in database(more than 3000 codes). Don't need to spend much time to search meanings on the internet. This advanced plug-and-play MS309 scanner saves you time - a must-have obd2 scanner for each car owner.
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- 🔥【Read Codes & Clear Codes】Knowing the codes in advance will brace you for the repair cost estimate so that you won't be fooled and get overcharged by the repair shop.This Autel MaxiScan MS309 obd2 scanner scans OBD2-compliant vehicle Diagnostic Trouble Codes (DTCs) in seconds to pinpoint emission-related issues. The little guy can do many basic but necessary works: read/clear codes, view DTC definition, turn off check engine light, check I/M Readiness status, retrieve freeze frame data and vehicle info.
- 🔥【Turn Off Check Engine Light】When your car detects an emission related problem, Check Engine Light will be turned on. Do you want to spend hundreds of dollars to turn off this light every time, maybe it's just a gas cap that's not tightened or needs to change bad parts like spark plugs and ignition coils? With Autel MS309 scan tool, you can read code to quickly find out why the check engine light is on and reset it.
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- 【TURN OFF CEL】 This AL319 car diagnostic tool supports Reading DTCs, displaying Live Data, Freeze Frame & I/M Readiness etc to figure out the root cause of the Check Engine Light (CEL) and turning it off, to help you detect any potential problems, and to avoid excessive costs for unnecessary repairs.
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with 7 languages (English, French, Spanish, etc.) and various post-1996 OBD II protocol vehicles (Toyota, Nissan, Honda, Ford, etc.), this OBD II scanner provides accurate and fast diagnosis for worldwide car owners.
- 【FOR END USER & DIYERS】 This error code reader AL319 is “plug and play” and comes with an easy interface. Even if you’re not familiar with vehicle repair, you can quickly take control of this obd2 scanner, and get the information you want.
- 【USER-FRIENDLY DESIGN】 This check engine code reader features a patented One-Click I/M Readiness, TFT color display, built-in speaker, LED Indicator etc. The cable is long enough without being too long and getting in the way. No batteries are needed.
- 【HIGH-QUALITY SERVICES】 12 months warranty from the date of purchase and lifetime free update are offered by this Automobile OBDII scan tool. Welcome to contact us via Q&A, email, or hotline, and our after-sale-service team for technical support.
- WIDE COMPATIBILITY - Recommended by YouTube star Scotty Kilmer on his channel. Works on most vehicles sold in the U.S. with a model year of 1996 or newer; Supports all OBDII protocols: KWP2000, ISO9141, J1850 VPW, J1850 PWM and CAN (Controller Area Network); Displays in English, German, French, Spanish, Finnish, Dutch, Russian and Portuguese; Requires no battery or charger as the unit is powered directly from the OBDII Data Link Connector in the vehicle.
- CRITICAL FUNCTIONALITY - Quickly reads and clears stored emissions-related codes, pending codes, and displays code definitions. Turns off the MIL (check engine light), helps reset the monitor before you take the car to smog, and lets you know what's going on before you take the car in for repairs.
- ENHANCED OBDII DIAGNOSTICS - Supports O2 sensor and EVAP (evaporative control) system test. The AD410 code scanner can be used to initiate a leak test of a vehicle's EVAP system by monitoring the integrity of the fuel tank system. The O2 sensor test is used to monitor and adjust the air/fuel mixture, which can identify and correct problems related to fuel efficiency and vehicle emissions.
- QVGA DISPLAY & NEW UI - The AD410 code reader is a greatly improved upgrade from simpler diagnostic tools. It features a 2. 4" TFT true color display (262K) LCD for clear viewing of test results. With the clear design UI, users can easily access setup, OBDII diagnostics, I/M readiness and DTC search and check. No need to read the manual to know what to do, even for a beginner.
- DIAGNOSTIC REPORTS & UPDATE - The Review & Print option allows you to save or print diagnostic reports as needed. The ANCEL brand offers lifetime free software updates for this unit to fix the latest bugs or add new parameters. Simply download the software from the ANCEL website and then follow the on-screen instructions to install it.
- Multi-Functions OBD2 code reader: OBD Scanner has the professional-grade OBD functions you need to help fix the cause of your engine light. It can pinpoint the cause of warning lights, provide accurate and fast results, it's your time and money saver. Car diagnostic scanner functions include: Read and Clear DTC, view Freeze frame, read I/M readiness, retrieve Vehicle info, Live data, Data stream, built-in 35,901 DTC library, Voltage test, RT curve, 02 sensor test, EVAP.
- Wide Compatibility: The OBD2 code reader is truly compatible with over 98% of vehicles. Car OBD2 Scanner Code Reader supports up to 9 protocols and is compatible with most cars after 1996 (USA), 1998 (Canada), 2002 (EU), and 2008 (Asia). Work with 12V diesel vehicles too. Notes: CAN Diagnostic Scan Tool not compatible with new energy vehicles, hybrid vehicles, diesel engines, and vehicles that do not comply with the OBD2 protocol. Please refer to your vehicle model before purchasing.
- 35,901 DTC Data Lookup: Unlike traditional mode car diagnostic scanners, this innovative Engine Fault Code Reader Scanner for All OBDii Protocol Cars Since 1996 has a database of up to 35,901 DTCs, which can quickly help diagnose and resolve your vehicle's issues, saving you time and surpassing the functionality of most conventional OBD databases on the market. Plug and play OBD2 Scanner tester, no need for batteries or chargers, environmentally friendly and convenient.
- User-Friendly Design: The 2.8-inch color OBD2 gauge display (240 x 320 pixels) is clear and visible in various lighting conditions, enhancing your user experience. The 90cm cable is made of flexible insulated material for a comfortable feel and increased safety. It weighs 210g and measures 7.0 x 3.4 x 0.9 inches. OBD2 scanner Supports 8 languages: English, German, Chinese, Spanish, French, Italian, Russian, Dutch.
- Not Compatible with ABS-Airbag Codes: This full ODB2 error code reader is specifically designed to diagnose and clear engine-related faults and is not suitable for non-OBDII fault inquiries, such as ABS-airbag-SRS codes, etc. The device features three intelligent indicator lights for a more intuitive experience, making it suitable for beginners, vehicle owners, home mechanics, car enthusiasts, as well as service and maintenance technicians.
- 🙂[Compact But Powerful]: A-premium AD100 is a powerful multi-functional check engine code reader, it brings together a variety of mainstream functions in one, can easily and efficiently check the cause of the check engine light on, but also can accurately read the fault code, and after you fix the problem, clear the fault code, let your car back to health. If you don't understand the fault code, that's OK! the car code reader has a built-in DTC library, with 100000 DTC data for you to look up
- 🙂[Versatile Assistant]: This obd2 scanner also has many practical features that can help you effectively diagnose the specific cause of car failure, such as: view freeze frame, read data stream, show real-time curve (fuel system, engine speed, coolant temperature, load value ...) , view car information, O2 sensor test, EVPA system test and etc. with these functions, you can quickly know whether the car is in a state of health, saving you precious time and much cost (pay to garages lol lol !!!)
- 🙂[Useful I/M Readiness Test]: Still worried about your car passing sm-og check? And you don't want to spend a lot of diagnostic money taking your car to local garages to checked it out. Don't worry, AD100 code readers & scan tools built-in I/M monitor readiness function allows you to accurately read and obtain data (MIL, fuel system, misfire, catalyst...), and with this data, you can know if your car meets the check standards
- 🙂[Simple But Useful - Battery Test]: This car diagnostic scanner has a battery test function, just sit in the driver's seat, you can check the real-time voltage of the 12V battery, and confirm whether the current battery age is serious. With it, you don't have to open the hood, and use battery voltage tester to check, so that you are more convenient. In the market, battery testing is only installed on more advanced scanner, but our team built it into the AD100 so that anyone can experience it
- 🙂[Easy to Use]: The fixd car diagnostic tool has a 1.77-inch display and a 3.3-foot-long cable that allows you to see details in dim environment.The car scanner has an advanced 32bit cpu, which can easily deal with daily operation. The body shell is made of strong plastic, which will not be damaged if accidentally dropped to the ground, while ensuring the normal operation of the obd scanner.The appearance and buttons are all humanized, and the grip and operation are very comfortable
- Auto Scanner Case Perfect Fit: This mini code readers & scan tools carrying case is perfect for BlueDriver Bluetooth Pro OBDII OBD2 LSB2 Scan Tool for iPhone & Android, Veepeak OBDCheck BLE OBD2 Bluetooth Scanner Auto OBD II Diagnostic Scan Tool, Dimension: 3.14 x 2.56 x 1.6 inches.
- Compact&Lightweight, Hard and Skid-Proof obdii scanner bluetooth Storage Bag: Made of hard EVA material with soft touch PU leather surface,It provides a full range of protection for your car code reader, it’s not only easy to store bluedriver LSB2 Diagnostic Scan Tool indoors prevent loss, but also can be fully prepared for outdoor activities in your car or truck, easy for you to read and clear your Check Engine Light and all other vehicle systems.
- 100% safe car scanner reader case holder: The Blue Driver OBDII scanner fits snugly in this case, without any looseness inside, keep your obd2 scanner safety all the time, this scanner tool case is sturdy, easy to open and close. You don't have to worry about damaging the OBD2 Diagnostic Scan Tool 'when' I accidentally drop the case or knock it to the ground.
- Portable Carrying Auto Mini Case: It is really compact and space saving, easy for you to carrying it anywhere, you can put it in your purse, pocket, backpack or just keep it in your car. You can always check up your vehicle with fixd car diagnostic tool, perfect as a gift for your friends, husband, father and someone who own a OBD2 Diagnostic Scan Tool.
- NOTE: For sale is only a case, not include the bluedriver obd2 scanner and other accessories, with any quality problem, please contact us directly, we will always on your service.
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