Rubbing-Type Sound from Gear Selector Cover – 2019-2022 Subaru Ascent

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NHTSA ID Number: 10241841

Manufacturer Communication Number: 12-245-23

Summary

This bulletin announces the repair procedure for a rubbing-type sound that can be heard from the side of the console box when it comes in contact with a passenger’s knee or when the gear selector is moved.

 


NUMBER: 12-245-23
DATE: 08/21/23

APPLICABILITY: 2019-22MY Ascent
SUBJECT: Rubbing-Type Sound from Gear Selector Cover

 

INTRODUCTION:

This bulletin announces the repair procedure for a rubbing-type sound that can be heard from the side of the console box when it comes in contact with a passenger’s knee or when the gear selector is moved. This is caused by the fitment between the gear selector cover and the console box. If this sound is duplicated the gear selector cover will require replacement.

 

PART INFORMATION:

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.

Part Description Part Number
COVER-SHIFT LEVER 92121XC08B
92121XC09B

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

The service procedures for the gear selector cover replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

Refer to the Applicable Subaru Service Manual: Body & Electrical/WIRING SYSTEM > INTERIOR/EXTERIOR TRIM > Console Box

 


4 Affected Products

Vehicle

MAKE MODEL YEAR
SUBARU ASCENT 2019-2022

 


1 Associated Document

Manufacturer Communications

NUMBER: 12-245-23
DATE: 08/21/23

https://www.nhtsa.gov/recalls?nhtsaId=10241841

MC-10241841-0001.pdf 304.325KB

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Last update on 2024-06-09 / Affiliate links / Images from Amazon Product Advertising API

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