Rubbing-Type Sound from Gear Selector Cover – 2019-2022 Subaru Ascent

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NHTSA ID Number: 10241841

Manufacturer Communication Number: 12-245-23


This bulletin announces the repair procedure for a rubbing-type sound that can be heard from the side of the console box when it comes in contact with a passenger’s knee or when the gear selector is moved.


NUMBER: 12-245-23
DATE: 08/21/23

SUBJECT: Rubbing-Type Sound from Gear Selector Cover



This bulletin announces the repair procedure for a rubbing-type sound that can be heard from the side of the console box when it comes in contact with a passenger’s knee or when the gear selector is moved. This is caused by the fitment between the gear selector cover and the console box. If this sound is duplicated the gear selector cover will require replacement.



REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.

Part Description Part Number



REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

The service procedures for the gear selector cover replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

Refer to the Applicable Subaru Service Manual: Body & Electrical/WIRING SYSTEM > INTERIOR/EXTERIOR TRIM > Console Box


4 Affected Products




1 Associated Document

Manufacturer Communications

NUMBER: 12-245-23
DATE: 08/21/23

MC-10241841-0001.pdf 304.325KB




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  • 🚗Aunginsy Guarantee: We offer 24 monthly guarantee service. If you have any questions about the product/installation issue, received an incorrect/damaged or if the product doesn't fit your vehicle, please don't install it and contact us, we will answer doubts/refund/exchange for you within 24 hours.

Last update on 2024-01-29 / Affiliate links / Images from Amazon Product Advertising API

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