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NHTSA ID Number: 10234879
Manufacturer Communication Number: TechTIPS-1
Summary
Subaru Service and Technical Support Line Newsletter
ARTICLES CONTAINED IN THIS ISSUE
CODE ARTICLE – PAGE
(00) STIS Release Highlights from
04/01/2013 to 04/30/2013 – 07
(01) QMR of the Month – 01
(01) Recommended Materials Update – 03
(02) 2012 WRX and STI Motor Mounts – 05
(02) Remanufactured Short Blocks – 06
(05) 2005 and Up Front Lower Control Arm Bushings – 05
(07) Campaign WQF-42 Information – 06
(07) Fuel Gauge Diagnosis – 06
(12) Melting Plastic Parts – 02
(15) 2014 Forester and 2013 Legacy Keyless Access, Keyless Entry – 03
(15) Navigation Voice Guidance..03
(15) 2014 Forester Speaker Kit Installation – 04
10 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SUBARU | BRZ | 2013 |
SUBARU | CROSSTREK | 2013 |
SUBARU | FORESTER | 2013 |
SUBARU | IMPREZA | 2013 |
SUBARU | LEGACY | 2013 |
SUBARU | OUTBACK | 2013 |
SUBARU | TRIBECA | 2013 |
SUBARU | WRX | 2013 |
SUBARU | WRX STI | 2013 |
SUBARU | XV CROSSTREK | 2013 |
1 Associated Document
Manufacturer Communications
TIPS0513 – 2013 May TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10234879
MC-10234879-9999.pdf 1389.776KB
NHTSA ID Number: 10065750
Manufacturer Communication Number: WQF-42
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1 Associated Document
Manufacturer Communications
TIPS0513 – 2013 May TechTIPS Newsletter
https://www.nhtsa.gov/recalls?nhtsaId=10065750
MC-10065750-3639.pdf 1389.776KB
- 🎄【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 🎅【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 🎄【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 🎅【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 🎄【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 5 IN 1 DIAGNOSTIC SCANNER: This is an OBDII scanner and 4 systems diagnostic tool. The AUTOPHIX 3210 PRO Bluetooth Auto Scanner not only has OBDII diagnostic function, but can also be used as an ABS/SRS/transmission scanner and check engine code reader. When it is an OBD2 scanner, you can use it to check if your car is ready for annual test via I/M preparation menu. In addition, the built-in DTC library, live data stream, data playback, performance testing and many more such functions are supported by it.
- RELIABLE CAR HEALTH MONITOR: Are you confused when the ABS/SRS/Transmission/Check Engine warning light is blinking? The AUTOPHIX 3210 PRO Bluetooth Scanner will help you to do a thorough scanning and inspecting of your car and find out the root cause, which saves your time and money. Tip:The warning light will be turned off after the problem is solved. Airbag crash/collision data cannot be cleared, even if you replace the airbag with a new one.
- QUICK DIAGNOSIS: The 3210 PRO is the newest 2024 Enhanced 4-System Bluetooth Code Reader that retrieves vehicle information, reads/clears trouble codes, and displays a 4-in-1 live data stream. You'll easily find out what's wrong with your car. In just a few minutes, you'll be in control of your car!
- EXCLUSIVE APP: Are you tired of the following with third party apps? For example: 1.need to download different apps for different cars? 2. require extra download fees? 3. only support a few functions? 4. can only use one of Android and iOS? Now!One AUTOPHIX 3210 PRO Scanner is enough to solve all the above problems. The must-have wireless/bluetooth automotive diagnostic tool/code reader for today's car owners. iPhone iOS, iPad, Android can be downloaded for free without any additional subscription fees.
- ADVANCED DATA FLOW DISPLAY:AUTOPHIX 3210 PRO Bluetooth code reader allows you to graphically display your vehicle's data flow instead of boring text, including engine coolant temperature, engine RPM, vehicle speed, absolute throttle position, control module voltage, etc. You can view different parameter values corresponding to different times. The advanced data streams provide useful information for entry-level professionals and diyers who can troubleshoot vehicle problems quickly and efficiently.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Top Choice for ABS Bleeder Scan Tool - Was the brake pedal always slowly sinking down or becoming loose? This abs brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with abs auto bleed. Follow the instruction step by step, even a beginner can use it. Coverage check on FOXWELL official site: Support- Diagnostic Coverage List. Tips: If a vehicle lacks the auto bleed function, this service will not work on the car.
- More Than a Entry Level OBD Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD diagnostics to the next level by customizing all functions for ABS and SRS systems. This srs abs scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor and etc. Note: Scanner can not work on Airbag crash data. If the scanner can not connect to the car unit, please check if there is a good connection of them.
- No More Higher End Service than You Needed - One NT630 Plus is enough! This obd2 scanner with abs and srs takes depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs daily reset services. Like Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset functions. The issued parts will operate normally with this car scanner after the faults repaired. Note: Some classic vehicles without the electronic control system can not support reset service.
- Also can Work like NT301 - The NT630 Plus abs code reader connect to the OBD2 port directly. It will diagnose all obd2 modules instantly, displays the live data, locates bad sensors and I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Complicate? Unreadable? - Intuitive LCD display with clear operate instructions, even a beginner can diagnose the car faults with the NT630 Plus. Ergonomic Touch with anti-collision and anti-slip cover design, comfortable for daily car diagnose work. Unique button press sound will provide the overall tactile and visual experience to notice you a task has been completed or a command has been executed.
- 【Buy with Confidence】 As a America's No.1 diagnostic tool brand, Innova stands for innovation, quality, and accessibility in the automotive diagnostic industry. We are known for developing cutting-edge diagnostic tools that are user-friendly, reliable, and made for US by Americans.
- 【Unleash Your Drive's Potential】Much more than a car code reader, the 6100P scanner effectively reads and erases engine, ABS, SRS, and transmission codes for popular US car makes such as Ford, Chevy, Dodge, GM, etc. When the traction light is constantly on, the ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Your Car's Health Doctor】Easily view procedures or send commands for oil change, mileage or driving time reset for most 1996 and newer OBD2 vehicles. It also monitors your oil level and oil life status, ensuring optimal vehicle health.
- 【Battery & alternator Test】The Innova 6100P scanner is perfect for assessing the performance of the alternator in your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Drive with Confidence and Peace】Quickly identify if your vehicle needs immediate attention with our Code Severity Levels function. This feature helps you understand whether you need to fix an issue immediately or if it can wait until you get home, keeping warning lights at bay.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with h-igh-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
- [ABS & SRS Scanner with Active Test] The ABS/ SRS diagnostic tool Read & clear DTCs, displays live data in a graph to locate the cause of faults and assists the home mechanic with repairs and clearing ABS and airbag warning lights. Active test sensors, valves or solenoids etc. and tracks any threats in real time. It is invaluable to have a diagnostic tool with Active Test feature that you will never find on similar ABS/ SRS scanners.
- 【3 HOP Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this obd2 scanner, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 This ABS & SRS scan tool is also a full featured obd2 code reader, allowing a quick test of the engine system of OBD II vehicles, can Read/Clear engine light codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, Evap Test, Read Vehicle Information, and help pass smog test for most post-1996 OBD2/CAN vehicles.
- [DTC LookUp Library] Can't read the code? Go to the DTC LookUp Library. The Topdon AL600 OBD2 scanner offers a wealth of code definitions so you don't have to look them up in a list or database, and the HELP function takes you to diagnostic tips for possible fixes, saving time searching for repair materials online. No other scan tool or code reader under $100 offers this level of assistance.
- [User-Oriented] You'll love the feel of this automotive scanner, with black rubber grips all around the outer edges for durability and to withstand accidental drops. With its easy access menu, you can operate all functions in minutes with just a few button presses. The 3-color LEDs give you a intuitive indication of the OBD2 test results in a second. 3 shortcut keys, one key to read/clear DTCs and a one-touch smoke status check make it easy to use even for beginners.
- 【Updated New Version AD600】Discover the improved version of TOPDON AD600 OBD2 scanner. Now immerse yourself in a seamlessly diagnostic experience with Android 11.0 OS. With an upgraded 32G ROM, this scan tool offers ample storage and faster performance. The 5-inch display with 1280x720 resolution offers high-definition clarity, ensuring easy readability for every diagnostic detail.
- 【Professional 4 Systems Diagnostics】For car owners dealing with common issues such as engine, transmission, ABS, and SRS, the TOPDON AD600 code scanner delivers professional diagnostic services. It easily reads and clears fault codes, analyzes data streams and more, ensuring a quick identification of problems. Additionally, the DTC Lookup function provides corresponding fault code analysis.
- 【8 Hot Reset Functions】Say goodbye to costly trips to the repair shop for resetting after routine maintenance such as changing oil, replacing tires, or installing new brake pads. The AD600 diagnostic tool effortlessly tackles common automotive challenges with just one click. Cut costs and cut the hassle with its 8 reset functions: Oil/BMS/ABS/SAS/EPB/DPF/TPMS/Throttle.
- 【Support for 10,000+ Car Models】The upgraded AD600 car scanner now supports 67+ global brands and 10,000+ models, ensuring compatibility with a diverse range of vehicles. Whether American, German, French, or Japanese, the AD600 diagnostic scanner has you covered. (Note: Contact TOPDON customer service for vehicle compatibility inquiries before purchase).
- 【Lifetime Free Updates】The AD600 diagnostic tool offers a lifetime of free upgrades with convenient one-click updates via Wi-Fi. Our dedicated TOPDON technical team continuously enhances our product's software, providing users with expanded vehicle support and an improved user experience through regular updates.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only., but not for Mac and ios system.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 scan tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 engine code reader also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 automotive scanner is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
Last update on 2024-04-01 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
May 2013 TechTIPS Page 1
Subaru Service and
Technical Support Line Newsletter
May 2013
The Subaru TechTIPS newsletter is intended for use by professional technicians ONLY. Articles are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that your vehicle has or will have that condition. Impreza, Legacy, Justy, Loyale, Outback, Forester, Subaru SVX, WRX, WRX STI, L.L. Bean, Baja, Tribeca, BRZ, XV Crosstrek and “Quality Driven” are Registered Trademarks.
HELPING TO ACHIEVE THE PREMIUM SERVICE EXPERIENCE
The international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations.
ARTICLES CONTAINED
IN THIS ISSUE
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
SUBARU OF AMERICA, INC. IS
“ISO 14001 COMPLIANT”
CODE ARTICLE…………………..PAGE
(00) STIS Release Highlights from
04/01/2013 to 04/30/2013…07
(01) QMR of the Month…………01
(01) Recommended Materials Update……………………..03
(02) 2012 WRX and STI Motor Mounts……………………..05
(02) Remanufactured Short
Blocks………………………06
(05) 2005 and Up Front Lower Control Arm Bushings……..05
(07) Campaign WQF-42 Information………………..06
(07) Fuel Gauge Diagnosis …….06
(12) Melting Plastic Parts………02
(15) 2014 Forester and 2013 Legacy Keyless Access, Keyless Entry………………03
(15) Navigation Voice Guidance..03
(15) 2014 Forester Speaker Kit Installation…………………04
We are pleased to announce this month’s winner of the recently released QMR of the Month program.
Toby submitted a very detailed QMR on his diagnosis and repair of a wiring failure that was found following a battery replacement. In appreciation for going the extra mile and sharing his experience with
us in hopes of improving product quality, Toby will be receiving the following from his FSE:
Congratulations Toby!
Any Subaru Service Technician can participate in QMR of the Month. See the February 2013 Tech Tips for full details. If your QMR is selected, you may see your name here in a future issue of Tech Tips.
QMR OF THE MONTH
01
Maita Subaru in Sacramento, CA
Toby Costa
A Subaru Confidence
In Motion Jacket
A $100
Gift Card
&
On Monday, May 27th, Techline
will be closed in observance of
MEMORIAL DAY
May 2013 TechTIPS Page 2
Have you had a customer come into your dealership and report they have plastic parts on their car that look like they are melting? The customer may be correct but this kind of damage, is not a defect with their car’s plastic exterior parts. During the warmer months, the sun’s ultraviolet rays are stronger than at other times. If their vehicle is parked near a house or building which utilizes “Low-E” glass windows, sunlight reflection from this type of glass can actually direct enough heat to damage plastic parts. “Low-E” energy-saving glass has widespread uses, from office buildings to residential windows. Basically, it reflects the sun’s UV rays in the summer and helps retain heat inside during the colder months. Here’s an illustration of how Low-E glass works.
Under the right conditions, the heat from this concentrated sunlight reflection as shown on the left can reach up to near 180 degrees. That kind of concentrated temperature is more than hot enough to damage residential vinyl siding and in some cases, plastic car parts.
MELTING PLASTIC PARTS
12
Continued…
May 2013 TechTIPS Page 3
The photo below shows an example of a sunlight-damaged Subaru door mirror.
With springtime already here and summer on the way, you may experience these kinds of customer concerns at any time. Keep in mind, this kind of damage is not a defect and therefore, not a matter for warranty.
MELTING PLASTIC PARTS (CONTINUED)
12
The Keyless entry programming for the Keyless Access Control (KAC) remote key has been eliminated. Programming a remote KAC fob for the Immobilizer also programs the Keyless Entry System. Please refer to page 58 of the Registration Manual for Immobilizer type “D” system for information and Registration processes. The Manual can be found by searching STIS/Online Reference under Publication Type “Other/Miscellaneous. You also must select a vehicle with push button start. Enter 2013 Outback or Legacy and type in search key word “Immobilizer”.
2014 FORESTER AND 2013 LEGACY KEYLESS ACCESS, KEYLESS ENTRY
15
If you have a customer concern that their Navigation Voice Guidance is inoperative, make sure the voice mode is on TTS voice Samantha.
When set to Natural Voice Amy or Dave, the voice commands will not work. Refer to the Navigation Owner’s Manual page 83 for further explanation.
NAVIGATION VOICE GUIDANCE (F10 SYSTEMS ONLY)
15
The Techline and Quality Assurance area of SOA Service have been receiving inquiries as to the proper gear oil for a BRZ equipped with a 6 speed manual transmission. We have confirmed with FHI that 75W/90 weight gear oil part number K0322AA093 (5 Gallon Container) is the correct fluid to use when servicing either the transmission or rear differential. The BRZ has a Torque Sensing Limited Slip Differential that does not require LSD type oil. The STI still uses a traditional Limited Slip Rear Differential and requires LSD type oil. The correct fluid for the STI is part number K0318Y0000 (4 liter container). All of this information can be found in the Service Manual under section 1, General Information.
RECOMMENDED MATERIALS UPDATE
01
May 2013 TechTIPS Page 4
When removing the left & right rear door trim panels on the 2014 Forester, use caution to first release the clip designated below before releasing any other trim panel clips to avoid trim panel damage.
2014 FORESTER SPEAKER KIT INSTALLATION
15
Standard nylon
trim tool
After removing the panel gusset piece & mount screws, remove the clip designated with an arrow above before releasing any other panel mount clips
Use a standard trim tool to widen the gap between the trim panel & the door panel near the clip location & then insert a slotted trim tool into place at the designated clip to carefully disengage the clip by twisting the tool.
This specific clip should be released first on both the right & left rear door trim panels. Then the other trim panel clips can be released by pulling with fingers while working around the edges of the trim panel normally.
Without releasing the designated clip first, the molded clip support at this clip location is likely to break as per the photo above. The clip at this one location is much less supported than at all other rear door or front door trim panel clip locations.
Continued…
May 2013 TechTIPS Page 5
2014 FORESTER SPEAKER KIT INSTALLATION (CONTINUED)
15
This one designated clip support
is much less substantial than all
other clip locations with support
along two “lines” only
Other panel clips are much more supported in a variety of designs and
we have encountered no damage to the supports at any other clip
locations during panel removal
To further clarify the information that was released in May 2006 Tech Tips, it is not necessary to replace the bushings for cracks up to 15mm across the outside surface, and all the way through the bushing from one side to the other. The strength of the bushing is still 20 times stronger than specification. This information includes the current model (Legacy and Outback) with this style control arm bushing. Unless you receive a direct customer complaint regarding a suspension issue such as a knocking noise on acceleration or some type of noise generated when turning, you should not replace the control arm bushings based upon a visual inspection where cracks are found. Only replace the bushings when it is confirmed to have caused a problem and the customer has reported the problem to your dealership.
2005MY AND LATER FRONT LOWER CONTROL ARM BUSHINGS
05
Crack at 4 Positions
Should you receive a customer complaint of a clicking or knocking sound heard when shifting or engaging/disengaging the clutch, check both motor mount nuts at the bottom of the engine and rear transmission cross members for either being loose or missing. Also, be sure to inspect the engine wiring harness as high torque output can pull on and damage the wiring harness in some cases. As with any noise complaint, the motor mount nuts should be checked for proper torque on any model Subaru.
2012MY AND 2013MY WRX AND STI MOTOR MOUNTS
02
May 2013 TechTIPS Page 6
The deck surface of some remanufactured short blocks will sometimes exhibit a difference in finish texture, as shown in
the picture.
This is caused during the remanufacturing process, when
the cutter changes directions as it finishes its pass across
the deck.
The change in textures can be differentiated with a fingernail,
but it is a normal condition and the block can be installed without any issues.
REMANUFACTURED SHORT BLOCKS
02
The Techline has been receiving calls from technicians performing campaign WQF-42 and reporting that they cannot enter programming mode, particularly on 2012 Impreza models. We have confirmed the Impreza RES module has a larger window to look for the key sweep cycles when entering the programming mode. In each case, we have asked technicians to perform a battery capacitive discharge and to slow down the speed of the key cycle from off to on. This has enabled entry into programming mode and allowed registration of the new RES key fobs.
CAMPAIGN WQF-42 INFORMATION
07
Should you receive a customer complaint that their fuel gauge is not reading accurately or not going all the way up to the full position on any model Subaru that is equipped with a BIU (Body Integrated Unit), never ground any of the wiring at the BIU. The proper way to diagnose both of the fuel sending units, BIU and combination meter can be found in the Service Manual for the particular model year you are working on.
Generally, the BIU looks at both fuel tank sending units for a combined resistance value that does vary from model year to model year. For example, if you were troubleshooting a 2009 Forester with a customer complaint that their fuel gauge does not go all the way up to the full mark after filling their fuel tank, the first step should be to check for any DTCs ( Diagnostic Trouble Codes). Assume the vehicle had a P0462 Fuel Level Sensor Circuit High Input DTC. After choosing a 2009 Forester on STIS and searching for the DTC P0462, you will see a search link that says check combination meter. If you click on that link, it will take you to a flow chart that will show you what each sending unit resistance value should be at both the Full and Empty positions. In this particular case, the main sending unit value should be 1 to 3 ohms with a full tank and 31 to 33 ohms with an empty tank. The sub sending unit should be 1 to 3 ohms with a full tank and 61 to 63 ohms with an empty tank. The BIU is looking for a combined resistance of 90 ohms for the gauge to read empty.
The key points to remember are:
• Never ground out any of the BIU signal wiring in an attempt to make the gauge read full or empty
• The combined resistance value that the BIU is looking for can vary from different model years.
FUEL GAUGE DIAGNOSIS
07
May 2013 TechTIPS Page 7
*** NOW YOU CAN E-MAIL YOUR TECHTIPS INPUT AND SUGGESTIONS TO: SERVICEINFO@SUBARU.COM ***
This is your chance to offer suggestions for use in future issues of TechTIPS! Make sure that if you e-mail us, you place in the subject line of your e-mail “For TechTIPS Newsletter”. Thank you!
MODEL:
YEAR:
VIN:
Description of situation encountered:
Your suggestion for repair procedure, product improvements, etc.:
Please attach separate sheets, if necessary. You may also want to include Service Manual diagrams or references, or your own drawings to assist in describing your suggestion. All information submitted becomes the property of Subaru of America, Inc. Permission is granted to Subaru of America, Inc. to print your name and suggestions in TechTIPS and other Subaru of America, Inc. publications. Mail items to: PO Box 6000, Cherry Hill, NJ 08034-6000.
Your Name: Signature:
Dealer’s Name: City:
Date: Dealer Code:
11-131-13; Technical Service Bulletin, ECM Reprogramming for Extended Engine Cranking
H001SSG800; Accessory Installation Guide, 2014 Forester Smart Engine Start (Push-start)
T3010TS010; Accessory Installation Guide, Legacy, Outback and Impreza Wheel Lock Kit (For Steel Wheels)
12-145-13R; Technical Service Bulletin, Condensation in Rear Combination Lamps, Retaining
Nut Change
02-140-13; Technical Service Bulletin, Oil Filler Cap Gasket Coming Unseated
18-171-13; Service Manual Correction, Service Manual Corrections
STIS RELEASE HIGHLIGHTS FROM 04/01/2013 TO 04/30/2013
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2013 Calendar of
Subaru Holidays
Memorial Day
Monday, May 27, 2013
Independence Day
Thursday, July 4, 2013
Labor Day
Monday, September 3, 2013
Thanksgiving Day
Thursday, November 28, 2013
Christmas Eve
Tuesday, December 24, 2013
Christmas Day
Wednesday, December 25, 2013
SUBARU TECHLINE
Monday – Thursday 8:30am to 6:30pm
Friday 10:30am to 5pm
Hours of Operation
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