SolterraCONNECT Subaru Multimedia – 2024 Subaru Solterra

SEOCONTENT-START

Basic operation Settings and registration Connecting a smartphone or communication device Navigation Audio Hands-free calls Connected Services Parking assist system Appendix Basic operation of multimedia system Registering and setting various features Using Bluetooth® or Wi-Fi® Using the cloud navigation Listening to the radio and music For hands-free cellular phone use Operating the connected services Checking the situation around the vehicle Reference Information and certification Index Search alphabetically 1 2 3 4 5 6 7 8 9 TABLE OF CONTENTS Introduction For your information7 Safety instructions 9 Reading this manual 10 Pictorial index. 12 1 Basic operation 1-1. Basic operation of multi- media system Display and control 14 Multimedia screen over- view. 17 Main menu 18 Status icons 20 Operating the touch screen . 22 Basic screen function 25 Entering letters and numbers 27 1-2. Basic operation of naviga- tion system Map screen overview. 28 Operating the map screen . 29 1-3. Basic operation of audio system Audio system ON/OFF and volume adjustment 32 Changing the audio source . 34 Connecting a device via the USB port. 35 2 1-4. Intelligent Assistant Using the Intelligent As- sistant system 36 Starting voice control . 39 Speaking a voice com- mand. 41 Using the search func- tion 45 2 Settings and registra- tion 2-1. Multimedia system initial setup Linking a User Profile 48 2-2. Various settings Changing the various settings . 54 2-3. Driver settings Changing and linking a User Profile. 56 Setting up how to identify a driver 58 2-4. General settings Changing general multi- media system settings. 61 2-5. Notification settings Notifications settings 63 2-6. Screen settings Changing the screen dis- play settings . 65 2-7. Sound and media settings Changing sound and media settings 67 2-8. Voice control settings Changing the voice con- trol settings . 71 TABLE OF CONTENTS 2-9. Vehicle settings Setting dealer informa- tion 72 Changing the security settings . 73 Updating and checking the software informa- tion 76 2-10. Navigation system set- tings Changing the map de- tails settings . 82 Changing the route op- tion settings 84 2-11. Wi-Fi® Settings Changing Wi-Fi® setting 85 Setting Wi-Fi® Hotspot 87 2-12. Bluetooth® Settings Setting Bluetooth® devi- ces 89 2-13. Apps settings Apps settings 93 Connecting a smart- 3 phone or communica- tion device 3-1. Using the Bluetooth® function Precautions when using Bluetooth® devices 96 Bluetooth® specifications and compatible profiles 99 Registering a Bluetooth® device from the multi- media system .100 Deleting a registered Bluetooth® device 104 Connecting with a Blue- tooth® device105 Setting a Bluetooth® de- vice as a primary de- vice109 Setting a Bluetooth® de- vice as a secondary de- vice110 3-2. Connecting to a Wi-Fi® network Precautions when using Wi-Fi® devices .111 Connecting to a network using Wi-Fi® .114 Establishing a connec- tion to Wi-Fi® Hotspot117 3-3. Using Apple CarPlay and Android Auto Precautions when using Apple CarPlay and An- droid Auto .120 Using Apple CarPlay with an unregistered smartphone 123 Using Apple CarPlay with a registered smart- phone126 Using Android Auto with an unregistered smart- phone129 Using Android Auto with a registered smart- phone132 3 TABLE OF CONTENTS When Apple CarPlay or Android Auto might be malfunctioning 135 4 Navigation 4-1. Navigation Cloud navigation 142 4-2. Map information Map options screen .143 Information displayed on the map screen 144 4-3. Searching for a destina- tion Destination search screen .145 Destination search result list screen .148 POI suggestion 149 Destination Assist 150 4-4. Starting route guidance Starting route guidance .152 Full route map screen153 4-5. Route guidance screen Route guidance screen .155 Typical voice guidance prompts.159 5 Audio 5-1. Radio operation Listening to the radio .162 Troubleshooting guide .165 Refer to the table below to identify the problem and take the suggested corrective action.166 5-2. USB flash drive operation Playing music files on a USB flash drive 167 Precautions for playback of USB flash drive 169 5-3. iPod/iPhone operation Playing iPod/iPhone 171 Precautions for playback of iPod/iPhone173 5-4. Apple CarPlay operation Playing Apple CarPlay.174 Precautions for playback of Apple CarPlay 176 5-5. Android Auto operation Playing Android Auto .177 Precautions for playback of Android Auto 179 5-6. Bluetooth® audio opera- tion Playing Bluetooth® audio 180 Precautions for Blue- tooth® audio playback .183 5-7. Integrated Streaming Playing Integrated Streaming .185 6 Hands-free calls 6-1. Precautions when using hands-free calls Precautions for hands- free calling 188 When hands-free calling might be malfunctioning 192 4 TABLE OF CONTENTS 6-2. Operating hands-free calls with the steering switches Operating with the steer- ing switches197 6-3. How to make calls Making calls from call history .199 Making calls from the fa- vorites list .200 Making calls from con- tacts 201 Making calls from key- pad 202 6-4. How to receive calls Answering calls 203 Declining calls 205 6-5. In-call operations Performing operations from the call screen .206 Answering a second call208 Making a call to another party during an ongoing call.209 Making conference calls 210 Ending calls 211 6-6. Changing phones for hands-free calls Switching phones for hands-free calls212 6-7. Editing contact data Transferring contact data 214 6-8. How to use the message function Precautions when using the message function 216 Making calls from the message function.220 7 Connected Services 7-1. Connected Services over- view Functional overview .222 Type A: Function ach- ieved by using DCM and the system.224 Type B: Function ach- ieved by using DCM 225 Type C: Function ach- ieved by using DCM and a smartphone227 8 Parking assist system 8-1. SUBARU Parking Assist monitor SUBARU Parking Assist monitor functions .230 Displaying the guide screen .232 Changing the guide line display mode 234 SUBARU Parking Assist monitor239 8-2. Panoramic view monitor Panoramic view monitor functions .248 Display mode when the shift position is in “P” .251 5 TABLE OF CONTENTS Display mode when the shift position is in “D” or “N” .253 Display mode when the shift position is in “R” .261 The screen when the outside rear view mir- rors are folded 269 Zooming in on the screen .270 Displaying transparent underfloor vision.271 Moving object alert.273 Changing the panoramic view monitor settings .275 Precautions for the pan- oramic view monitor.277 9 Appendix 9-1. Appendix Information about media and data298 HD Radio™/SiriusXM® Satellite Radio 309 Certification 313 Index317 6 Introduction For your information Multimedia system owner’s manual ● This manual describes the operation of the multimedia system. Please read this manual and the vehicle “OWNER’S MANUAL” carefully to ensure proper use. ● Please be aware that the content of this manual may be different from the system in some cases, such as due to software updates and changes to specifications. ● This manual contains information related to system software Ver.1720 and earlier. For the latest information, refer to the follow- ing URL. Before using this system, be sure to read the information relating to the latest software version. For details of the current software version, see “Updating and checking the software infor- mation”(→ P.76). Depending on the country or area, the software update service may not be available. URL : SUBARU of America : https://www.subaru.com/owners/vehicle- resources.html SUBARU Canada English : https://www.subaru.ca/manuals SUBARU Canada French : https://www.subaru.ca/manuels ● The screens shown in this manual may differ from the actual screen of the system depending on availability of functions, sub- scription status, and map data available at the time this manual was produced. ● The company names and products listed in this manual are trade- marks and/or registered trademarks of their respective companies. Disclaimer about data compensation This system saves data onto the internal memory. Data saved in the memory may become corrupted or lost due to system failure, repair, malfunction, bugs, or other causes. Please note that SUBARU CORPORATION takes no responsibility whatsoever for direct and/or indirect damage, and offers no compen- 7 Introduction sation for data if the data that was saved in the internal memory could not be saved properly. Removal of the 12-volt battery When the power switch is turned off, all data is saved in the system. If the 12-volt battery terminal is removed before the data is saved, the data may not be saved correctly. 8 Introduction Safety instructions To use this system in the safest possible manner, follow all the safety tips shown below. This system is intended to assist in reaching the destination and, if used properly, can do so. The driver is solely responsible for the safe operation of the vehicle and the safety of your passengers. Do not use any feature of this system to the extent it becomes a distraction and prevents safe driving. The first priority while driving should always be the safe operation of the vehicle. While driving, be sure to observe all traffic regulations. If a traffic sign on the road has been changed, route guidance may not have the updated information such as the direction of a one way street. While driving, listen to the voice instructions as much as possible and glance at the screen briefly and only when it is safe. However, do not totally rely on voice guidance. Use it just for reference. If the system cannot determine the current position correctly, there is a possibility of incorrect or delayed guidance, or no voice guidance at all. The data in the system may occasionally be incomplete. Road con- ditions, including driving restrictions (no left turns, street closures, etc.) frequently change. Therefore, before following any instructions from the system, look to see whether the instruction can be done safely and legally. This system cannot warn about such things as the safety of an area, condition of streets, and availability of emergency services.If unsure about the safety of an area, do not drive into it. Under no circumstances is this system a substitute for the driver’s personal judgement. WARNING ● For safety, the driver should not operate the system while he/she is driving. Insufficient attention to the road and traffic may cause an acci- dent. ● While driving, be sure to obey the traffic regulations and maintain awareness of the road conditions. 9 Introduction Reading this manual Explains symbols used in this manual. Symbols in this manual Symbols Meanings WARNING : Explains something that, if not obeyed, could cause death or serious injury to people. NOTICE : Explains something that, if not obeyed, could cause damage to or a malfunction in the vehicle or its equipment. Indicates operating or working procedures. INFORMATION : Explains something other than descriptions about operation methods and functions that you should know and are useful to know. Symbols in illustrations Symbols Meanings Indicates the action (pushing, turning, etc.) used to operate but- tons and other devices. Indicates the outcome of an operation (e.g. a lid opens). 10 Introduction Symbols Meanings Indicates the component or place being explained. Means Do not, Do not do this, or Do not let this happen. 11 Introduction Pictorial index Instrument panel A Display P.14 B Steering wheel switches Controlling audio P.32,34,161 Using the Intelligent Assistant system . P.39 Making a phone call . P.197 C Microphones P.38 D USB port .P.35 12 1 Basic operation 1 1-1. Basic operation of multi- media system Display and control .14 Multimedia screen overview17 Main menu 18 Status icons 20 Operating the touch screen .22 Basic screen function25 Entering letters and numbers27 1-2. Basic operation of navi- gation system Map screen overview28 Operating the map screen .29 1-3. Basic operation of audio system Audio system ON/OFF and volume adjust- ment32 Changing the audio source .34 Connecting a device via the USB port35 1-4. Intelligent Assistant Using the Intelligent Assistant system.36 Starting voice control 39 Speaking a voice com- mand.41 Using the search func- tion 45 13 1-1. Basic operation of multimedia system Display and control ▶ 12.3-inch display A Display Operate the touch screen by directly touching it. B [ ] switch Turn the audio on and off. C [VOL] switches Adjust the audio volume. ▶ 8-inch display A Display Operate the touch screen by directly touching it. B [VOL ] knob 14 1-1. Basic operation of multimedia system Turn the audio on/off and adjust the volume. 1 INFORMATION ● The LCD screen may look whitish or blackish depending on the sur- rounding condition used or the angle from which screen is looked. ● The screen may be difficult to see if sunlight or other external light hits the screen. ● The screen may appear dark or hard to see if you wear polarized sunglasses. WARNING For safety, the driver should operate the display as little as possible while driving and should stop the vehicle to operate the display. Operating the display while driving is dangerous such as mistakenly turning the steering wheel or other unforeseen accidents. Additionally, look at the display only as necessary and as briefly as possible when driving the vehicle. NOTICE Do not use the multimedia system for long periods of time with the EV system turned off. Doing so may deplete the 12-volt battery. Restarting the system When the system response is extremely slow, you can restart the system. Press and hold the [ ] switch for at least 3 seconds. ▶ 12.3-inch display 15 1-1. Basic operation of multimedia system Press and hold the [VOL ] knob for at least 3 seconds. ▶ 8-inch display 16 1-1. Basic operation of multimedia system Multimedia screen overview 1 A Main menu Changes the function to be displayed on the screen when an icon is touched. B Voice search button Displays the voice control screen enabling verbal operation of the nav- igation, audio and various other functions. The button will change de- pending on the situation. : While driving : When stopped C Status icons The clock and icons with information about communication statuses are displayed at the top of the screen. Related Links Main menu(P. 18) Starting voice control(P. 39) Status icons(P. 20) 17 1-1. Basic operation of multimedia system Main menu The function to be displayed on the screen can be changed by touching an icon. : Apple CarPlay® Displays the Apple CarPlay screen. The Apple CarPlay icon is dis- played when a supported device connects to the system and the applicable function is enabled.(→ P.123,126) : Android Auto™ Displays the Android Auto screen. The Android Auto icon is dis- played when a supported device connects to the system and the applicable function is enabled.(→ P.129,132) : Navigation Displays the map screen. The navigation system can be operated to search for a destination or perform other navigation system-related tasks.(→ P.28,142) : Audio Displays the audio control screen. The desired source can be select- ed to play audio.(→ P.34,161) : Phone Displays the phone screen. A cellular phone connected via Blue- tooth® can be used to make hands-free phone calls.(→ P.187) : Vehicle information*1 Displays the vehicle information screen. Charging schedule can be set. 18 1-1. Basic operation of multimedia system : Settings 1 Displays the settings screen. Multimedia system and vehicle equip- ment related settings can be changed.(→ P.54) INFORMATION The Apple CarPlay/Android Auto icons are displayed when a supported device connects to the system and the applicable function is enabled. *1 : Refer to the vehicle “OWNER’S MANUAL” 19 1-1. Basic operation of multimedia system Status icons The time and icons with infor- mation about communication sta- tuses are displayed at the top of the screen. Displays the current time. Touching the clock displays the date and time settings screen. Displays the connection status of the cellular phone connected via Bluetooth®. Touching the icon displays the Bluetooth® settings screen. Displays the reception level of the connected cellular phone. Displays the remaining battery charge of the connected cellular phone. Displays the reception status of the Data Communication Module (DCM). Displays the Wi-Fi® reception level. Displays the Wi-Fi® Hotspot connection status.*1 *1 : This function is not available in some regions. 20 1-1. Basic operation of multimedia system 1 Displayed when the intuitive parking assist is active.* Displays the operating status of the wireless charger.* INFORMATION ● The displayed remaining battery charge for the cellular phone may not match the display on the cellular phone. Additionally, the remaining bat- tery charge may not be able to be displayed depending on the phone model. ● You may not be able to use Wi-Fi® if the reception level is poor. ● If you use your cellular phone in places or situations like the following, you may not be able to connect via Bluetooth®: • The cellular phone is behind or under a seat, or inside the console box • The cellular phone is touching or covered with metallic materials ● If the cellular phone is set to power saving mode, the Bluetoothconnec- tion may automatically be disconnected. If that happens, disable power saving mode on the cellular phone. Related Links Changing general multimedia system settings(P. 61) Setting Bluetooth® devices(P. 89) * : If equipped 21 1-1. Basic operation of multimedia system Operating the touch screen Operate the touch screen by directly touching it with a finger. ■ Touch Gently touch the screen. You can select items on the screen. ■ Drag Move your finger while it is touch- ing the screen. The list and map screens can be scrolled to the amount that the finger is moved. ■ Flick Quickly swipe your fingertip that touches the screen. The list and map screens are scrolled by larg- er amount than scrolls by drag- ging. 22 ■ Pinch in/pinch out 1-1. Basic operation of multimedia system 1 Move two fingers in and out while touching the screen. You can zoom in and out on maps. INFORMATION ● In order to operate some functions, it may be necessary to touch and hold or double tap (touch 2 times quickly) the screen. ● The sensitivity level when touching the screen can be changed. ● Response sound when the screen button is touched can be turned on/ off. ● Flick operations may not work smoothly in high altitude areas. ● Operation of the screen is restricted while driving. Related Links Changing general multimedia system settings(P. 61) Notes for operating the touch screen INFORMATION ● If there is no response from the buttons on the screen, take your finger off the screen and try again. ● In the following situations, the screen buttons may not respond or mal- function: • If a glove is worn • If the screen is operated with a fingernail • If the screen is being touched with another finger or palm at the same time • Dirt or water is on the screen • If a plastic film or coating is on the screen 23 1-1. Basic operation of multimedia system • If the vehicle is near a TV tower, power plant, filling station, broad- cast station, large display, airport, or any other place from which strong radio waves or noise eliminates • When you are carrying or charging a portable wireless communica- tion device, such as a radio or cellular phone, in the vehicle ● If the screen is touched or covered with a metallic object like one of the following, the screen buttons may not respond or malfunction: • A card covered in metal such as aluminum foil • A cigarette case that uses aluminum foil • A wallet, purse, or bag with metallic parts • Coins • Media, such as CDs and DVDs, a USB cable, etc. ● If the system is started with a finger touching the screen, the screen buttons may not respond. Remove any fingers off the screen and try again. If the buttons are still not responding, turn off the power switch and restart the system. ● The Apple CarPlay map application does not support the pinch in/pinch out feature. NOTICE ● To protect the screen, gently touch the screen with your finger when operating it. ● Do not operate the touch screen with anything other than your finger. ● Gently clean the screen with a glasses cleaning cloth or similar soft cloth. Touching the screen forcibly with your finger or a hard cloth may scratch the surface of the screen. ● Do not use benzine or an alkaline solution to clean the screen. Doing so may damage the screen. ● The screen surface may become hot depending on the conditions. If you keep touching it for a long time, it may cause low temperature burn. 24 1-1. Basic operation of multimedia system Basic screen function 1 A list screen will be displayed if there are multiple candidates such as settings and audio. Scroll the list to select the desired item. A Main menu Changes the function to be displayed on the screen by touching an icon. B Sub menu Displays items on a list. Scrolling the list can be done by dragging or flicking the screen. C Main area Displays detailed information about the item you selected on the sub menu. D Breadcrumb list Displays screen titles in a hierarchy. Touching [<] returns to the hierar- chy one level up. INFORMATION Operation of the screen is restricted while driving. 25 1-1. Basic operation of multimedia system ■ Searching a list Touching text in an index displays the desired item from the list. ■ Turning the settings on or off Touching an item turns the setting on or off. : On : Off ■ Multiple setting options Touching an item that has [ ] to it enables you to select an item from multiple options. ■ Adjusting the level Dragging the slider enables the level of the setting to be adjusted. Related Links Main menu(P. 18) 26 1-1. Basic operation of multimedia system Entering letters and numbers 1 Letters and numbers can be entered by using the keyboard. Enter- ing letters displays predictive text. ▶ Screen example : Closes the keyboard and returns to the previous screen. : Deletes one character. : Switches the keyboard. : Toggles between uppercase and lowercase. [Go] : Perform search based on input text. : Closes the keyboard. : Changes to the numbers and symbols input mode. : Changes to the alphabet text input mode. INFORMATION ● The displayed keyboard type differs depending on the feature. ● Double tap [ ] to fix the letters to uppercase for input. 27 1-2. Basic operation of navigation system Map screen overview To display the map screen, touch [ ] on the main menu. A Speed limit icon Displays the speed limit of the road being driven on. B Orientation mark Displays the orientation of the map. Touch to change the orienta- tion of the map. C Zoom in/out buttons Increase/reduce the map scale. D Map options button Displays the map options screen. E Current position icon Displays the current position and orientation of the vehicle. Touch to display detailed information about the current position. Also, touch to share the current position of the vehicle. F Voice search button Displays the voice control screen. Related Links Map orientation(P. 29) Map scale(P. 29) Current position(P. 29) Searching for a destination using voice control(P. 147) 28 1-2. Basic operation of navigation system Operating the map screen 1 This section explains the basic operations relating to the map dis- play, such as the current position display and scrolling the map. Current position Touch [ ] to display detailed information about the current posi- tion. [Share location] : Shares the ve- hicle’s current position with a reg- istered contact. To use this function, a smartphone must be connected to the multi- media system. Map scale Touch [ ] or [ ] to change the scale of the map screen. INFORMATION ● Pinch out on the screen to zoom in and pinch in to zoom out. ● Double tapping with 1 finger can also be used to zoom in. Double tapping with 2 fingers can be used to zoom out. ● Can also two finger tilt to change to 3D and back to 2D. Map orientation Touch [ ] to change the orientation of the map screen between north up, heading up, and 3D heading up. [ ] : North up icon 29 1-2. Basic operation of navigation system The map is always displayed with north up, regardless of the direc- tion travel of the vehicle. [ ]: Heading up icon The map is always displayed with the direction of travel during an active route navigation. [ ]: 3D Heading up icon Displays a 3D map. The map is always displayed with the direction of travel during an active route navigation. Map scrolling operation The map can be moved and a selected point can be set as the center of the map screen. Flick/drag operation The map screen can be moved by touching, dragging or flicking it. Touch [Recenter] to return to the center of the map to the current position. Touch and hold operation If a desired point on the map screen is touched and held, the full route map screen to the selected point will be displayed. 1 Touch and hold the desired point. 30 1-2. Basic operation of navigation system 2 Full route map screen will be displayed for the selected 1 point. Related Links Full route map screen(P. 153) 31 1-3. Basic operation of audio system Audio system ON/OFF and volume adjustment The audio can be turned off when not in use, or the volume can be adjusted to an appropriate level. NOTICE ● Do not use the multimedia system for long periods of time with the EV system turned off. Doing so may deplete the 12-volt battery. ● Listen to the audio at an appropriate volume that will not interfere with safe driving. ■ Operating with the audio control switches Press and hold the [ ] switch to turn the audio on and off. Press [VOL] switches to adjust the audio volume. Press [VOL ] knob to turn the audio on and off. Turn the knob to adjust the volume. ▶ 12.3-inch display ▶ 8-inch display 32 1-3. Basic operation of audio system ■ Operating with the steering switches 1 [ ] switch Adjust the audio volume. Press and hold to adjust the audio vol- ume continuously. 33 1-3. Basic operation of audio system Changing the audio source Source can be changed to radio, USB, etc. 1 Touch [ ] from the main menu. 2 Touch [Sources]. 3 Touch the source you wish to select. INFORMATION ● When no device is connected to the multimedia system, the switch does not appear on the source selection screen. (USB/iPod/Apple CarPlay/Android Auto/Bluetooth® Audio) ● If a cellular phone is used inside the vehicle or nearby while listen- ing to audio, noise may be output from the audio speakers. ● The following functions cannot be used while Apple CarPlay is con- nected via USB. • iPod • USB audio ● USB audio cannot be used while Android Auto is connected via USB. Changing the source with the steering switch Changing the source with the steering switch is possible. [MODE] switch The sources will switch in or- der. Press and hold to pause or mute. Press and hold again to cancel. 34 1-3. Basic operation of audio system Connecting a device via the USB port 1 Connect a device such as smartphone or portable player. ● Connect the USB cable to the port. When connecting a USB flash drive, connect it directly to the USB port. INFORMATION ● Viewing may not be possible, depending on your device. ● When a USB hub is used to connect multiple devices, devices other than the first device to be recognized cannot be used. ● Refer to the instruction manual of the USB cable and the device to be connected. ● Use a power source such as the battery supplied with the connect- ed device. Using the accessory socket installed in the vehicle may cause noise output. (Refer to the vehicle “OWNER’S MANUAL” for details on the accessory socket.) NOTICE ● It may not be possible to completely close the lid depending on the shape and size of the device being connected. In this case, do not attempt to forcibly close the lid. Doing so may damage the device or port. ● Do not push down on or subject the connected device to unnecessa- ry pressure. The device or its terminal may be damaged. ● Keep the port free of foreign matter. The device or its port may be damaged. 35 1-4. Intelligent Assistant Using the Intelligent Assistant system Intelligent Assistant is a subscription-based service that allows you to control the multimedia system with voice command and allows you to operate navigation, integrated streaming, radio and phone. Without the subscription, the assistant will only be able to support voice commands for radio and phone. A Displays the voice recognition status. / *1 : Waiting for user’s voice command / *1 : Listening / *1 : Processing B Displays the response of the Intelligent Assistant system. C Displays the keyboard screen. Various items can be searched by using the keyboard. D Sets a destination by selecting a previous destination. E Closes the voice control screen. 36 1-4. Intelligent Assistant INFORMATION 1 While driving, the voice control screen will appear as a bar at the bottom of the screen. Related Links Using the search function(P. 45) Searching for a destination by category(P. 145) Intelligent Assistant cloud subscription*2 The Intelligent Assistant allows the customer with the following en- hancements: ● Enhanced Voice Recognition / Natural Language Understanding Improved voice performance by utilizing both in-vehicle and cloud- based voice recognition. ● Personalized experience Offers a unique experience catered to the particular user by utiliz- ing learned user data stored in the cloud. ● Up-to-date information Cloud content is constantly kept up-to-date, so there is no need to visit dealer for a data update. INFORMATION You can update Intelligent Assistant cloud subscription by touching the [Update subscription] button or using SUBARU Solterra Connect Mobile App. *1 : If not subscribed 37 1-4. Intelligent Assistant Microphones Microphones are installed on the driver’s side and the passenger’s side, respectively. INFORMATION ● Voice controls can be done from the driver seat or passenger seat by activating the voice control system with wake word. In this case, voice commands from seats other than the system activating seats are not recognized. ● Some functions are not available for voice control from passenger seat. Supported languages Languages that the Intelligent Assistant recognizes are English, French, and Spanish. *2 : This function is not available in some regions. 38 1-4. Intelligent Assistant Starting voice control 1 Voice control can be started by any of the following operations: ■ Press the talk switch Press the [ ] switch (talk switch) on the steering. ■ Say the wake word Say “Hey SUBARU”. ● The wake word can be turned on or off. ● The wake word can be used and then immediately issue a voice command. Example：”Hey SUBARU”, “Take me to an Italian restaurant.” ■ Touch the voice search button Touch [ ] or [ ] on the screen. INFORMATION ● If the Intelligent Assistant was activated by the [ ] switch or voice search button, voice controls can be performed only from the driver seat. ● The Intelligent Assistant may not recognize commands if they are not said clearly. Take note of the following points when using it: 39 1-4. Intelligent Assistant • Speak in a clear voice. • Close the window as commands may not be recognized properly due to noise (wind noise or external noise). • If the air conditioner blows loudly, commands may not be recognized properly, so reduce the air volume. • If music is being played loudly while a command is issued, that command may not be recognized, so lower the music volume. • Commands may not be recognized if several people speak at once. ● You can interrupt the voice prompt by saying a voice command. ● You can turn voice prompt on or off on the voice control settings screen. ● You can adjust the system voice volume on the sound and media settings screen. Related Links Changing the voice control settings(P. 71) Changing sound and media settings(P. 67) Stopping voice control Voice control can end with one of the following operations: ● Say “Cancel”. ● Touch [ ] on the voice control screen. ● Press and hold the [ ] switch on the steering. 40 1-4. Intelligent Assistant Speaking a voice command 1 Say a voice command when the voice control screen appears. The system can recognize natural speech. INFORMATION ● Commands may not be recognized if said with an accent or non-stand- ard phrasing. ● If the system does not recognize aliases or abbreviations when search- ing for place names and facilities, say the official name. Function list The following tables list frequently used commands for each function category. ● The functions available may vary according to the system instal- led. ● Items with “Subscription” will require Intelligent Assistant function- ality. ■ Common Action Example voice command Subscrip- tion Shows list of gen- eral commands Stops the current conversation and re-starts at the be- ginning Cancels the voice control system “Help” No “Start over” No “Cancel” No 41 1-4. Intelligent Assistant ■ Navigation Intelligent Assistant system enables navigation voice search. This allows you with variety of features such as searching a point of interest (POI), navigate to an address as well as discovering new POIs. Function Example voice command Subscrip- tion Destination search Map control Route information Telematics “Take me to ” “Take me to an Italian restaurant” “Take me to