Melting / Sticky Dashboards / Instrument Panel (IP) – 2005-2009 Subaru Legacy & Outback

NUMBER: 12-197-16R
DATE: 02/25/16
REVISED: 05/06/16

APPLICABILITY: 2005-09MY Legacy and Outback Models
SUBJECT: Melting  / Sticky Dashboards / Instrument Panel (IP)

 

INTRODUCTION

As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Limited Warranty coverage of the instrument panel (IP) or dashboard assembly on the applicable vehicles listed above to 10 years / regardless of miles from the original warranty start date.  This warranty extension will cover a ONE-TIME replacement of the IP if it melts or becomes sticky to the touch as a result of exposure to heat and / or humidity conditions.  This extension will NOT cover IPs with damage resulting from outside influence such as abuse, vandalism or application of harsh chemicals such as acids, bases, or petroleum products.

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