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NHTSA ID Number: 10168574
Manufacturer Communication Number: 15-233-18R
Summary
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
12 Affected Products
Vehicles
INTRODUCTION:
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
MATERIALS REQUIRED:
- A CLEAN (preferably new), soft micro-fiber cloth or towel
- Aerosol can of “Sprayway” -brand, Ammonia-free glass cleaner, available at most major retailers and home improvement stores
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
IMPORTANT CAUTIONS:
-
- DO NOT spray the glass cleaner directly onto the display screen.
- Do NOT use a cotton towel or shop cloth which can easily scratch the display screen.
- Always confirm the protective film has been removed from the display screen.
- Apply the glass cleaner to the CLEAN micro-fiber cloth.
- LIGHTLY wipe the display screen to remove any dust or dirt until clean.
SEOCONTENT-START
APPLICABILITY: 2017-20MY Impreza
2017-20MY Crosstrek
2019-20MY Ascent
2019-20MY Forester
All above models with Harman 8” Touch Screen
Display Audio or Navigation Equipped Audio Units
SUBJECT: Display / Touch Screen “Soft Keys” -Delayed
Response
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
SEOCONTENT-END
NUMBER: 15-233-18R
DATE: 08/29/18
DATE: 11/15/19
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NUMBER: 15-233-18
DATE: 08/29/18
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SaleBestseller No. 1
Invisible Glass 92164 22-Ounce Premium Glass Cleaner and Window Spray for Auto and Home Provides a Streak-Free Shine on Windows, Windshields, and Mirrors is Residue and Ammonia Free and Tint Safe
- RESIDUE FREE: The Invisible Glass CLEAR DRY formula contains no streaky soaps, scents, or dyes leaving absolutely ZERO residue on your glass.
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- CONVENIENT SPRAY BOTTLE: This 22-Ounce trigger spray bottle makes it easy to squeeze out every drop of glass cleaner for a brilliant shine on all glass surfaces in your car, truck, boat and RV. Perfect for use at home and the office tool
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- MADE IN USA: Proudly American-made, you can trust the quality and superior formula of this glass cleaner and window spray. It’s the best super window cleaner you can buy
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Invisible Glass 91164-2PK 19-Ounce Foam Cleaner for Auto and Home for a Streak-Free Shine, Deep Cleaning Foaming Action, Safe for Tinted and Non-Tinted Windows, Ammonia Free, Pack of 2
- INVISIBLE GLASS CLEANER: Invisible Glass Cleaner is the #1 top seller in automotive for window and glass cleaning at home and in the car. Get a brilliant, streak-free shine that's instantly noticeable.
- DEEP-CLEANSING FOAM: This unique foam cleanser scrubs deep to remove road grease, grim, dirt, fingerprints, salt, mud, and more for glass so clean, you’ll think it’s invisible!
- RESIDUE-FREE: Free from soaps, scents, and dyes, our proprietary blend ensures a brilliant shine without any streaky additives. Achieve spotless, streak-free glass with our 100% residue-free formula.
- SAFE FOR TINTED GLASS: Ammonia-free and perfect for all glass surfaces, including tinted windows, windshields, stainless steel appliances, and more.
- PROUDLY MADE IN THE USA: Invisible Glass is formulated, manufactured, and distributed in the USA. We use superior ingredients to deliver unmatched performance and reliability you can trust. We're committed to your satisfaction—If anything doesn't meet your expectations, contact us, and we'll make it right!
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Rain-X 630018 Auto Glass Cleaner, 23 oz. - Cleans Car Windows, Windshields and Other Auto Glass Surfaces for a Clean, Streak-Free Finish
- Streak-Free Shine
- Removes Tough Stains
- Outperforms the Competition
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Chemical Guys CLD30016 Streak Free Glass & Window Cleaner (Works on Glass, Windows, Mirrors, Navigation Screens & More; Car, Truck, SUV and Home Use), Ammonia Free & Safe on Tinted Windows, 16 fl oz
- THE GO TO GLASS CLEANER - Streak Free is the gentle, tint safe glass cleaner that removes dirt, dust, fingerprints, grease, oil, and grime with no left over residue, no streaking, and no fuss.
- A TRUELY CLEAN EXPERIENCE - Streak Free leaves no streaks, spots, or stains and truly makes your glass disappear; containing static inhibiting agents that help resist dust that is attracted to the surface due to the charge generated by rubbing surface with a towel.
- AMMONIA FREE - Streak Free is the gentle ammonia free formula safe for any window tint film; Other cheaper glass cleaners work by using harsh and toxic chemicals that stain, bubble, and degrade your tint.
- NO HARSH CHEMICALS - Streak Free is mixed without volatile chemicals, harsh cleaners, or caustic ingredients, ensuring your expensive tint gets the most delicate yet thorough cleansing experience possible.
- NOT JUST FOR YOUR CAR - Perfect for auto, home, and office; works on glass, mirrors, screens, lenses, & more; Professional grade results anyone can achieve
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Sprayway Glass Cleaner, SW-050 19 oz Cleaner for Auto and Home for a Streak-Free Shine, Deep Cleaning Foaming Action, Safe for Tinted & Non-Tinted Windows, Ammonia Free Foam Glass Cleaner, Pack of 3
- Best GLASS CLEANER: Discover why Sprayway Glass Cleaner is the top-rated choice for automotive, home, and car window cleaning. Experience a remarkable, crystal-clear clean that's immediately noticeable.
- STREAK-FREE & NO RESIDUE: Our meticulous Glass formula ensures no streaks, drips, or mess. It contains no soapy, scented, or dyed ingredients, leaving your glass surfaces absolutely residue-free.
- POWERFUL FOAM CLEANER: This innovative foam cleaner penetrates deep to remove road grime, dirt, fingerprints, salt, mud, and more from your windshield and mirrors, delivering a stunning shine.
- SAFE FOR TINTED GLASS: Sprayway Glass Cleaner is ammonia-free, making it suitable for both tinted and non-tinted glass surfaces. Use it on stainless steel appliances, in your car, on your boat, at the office, and beyond.
- EVEN MIST SPRAY: The fine mist spray evenly coats glass surfaces without drips or dribbles, ensuring a thorough clean that radiates from within. It's safe for both indoor and outdoor use!
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Armor All Liquid Auto Glass Cleaner by Armor All, Glass Cleaners for Cars, Trucks, 22 Fl Oz Each
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- Used for Building Materials & Ladders, Flooring
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Sprayway Glass Cleaner with Foaming Spray for a Streak-Free Shine for Home and Automotive Use, 19 oz., Pack of 12
- Heavy-Duty Foam Clings To Vertical Surfaces
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- It Is Ammonia Free
SaleBestseller No. 8
Sprayway Glass Cleaner with Foaming Spray for a Streak-Free Shine for Home and Automotive Use, 19 oz., Pack of 6
- Excellent for windows, mirrors, windshields and other glass surfaces
- Heavy-duty foam clings to vertical surfaces
- Contains perfume-grade alcohol for best performance
- Ammonia-free with a clean fresh fragrance
Bestseller No. 10
Invisible Glass 91163 Premium Glass and Window Cleaner for Auto and Home Cleans Glass, Windows, Windshields, Navigation Screens, and More, Streak-Free, Ammonia-Free, Tint-Safe, 15 Oz, Pack of 1
- INVISIBLE GLASS CLEANER: Invisible Glass Cleaner is the #1 top seller in automotive for window and glass cleaning at home and in the car. Get a brilliant, streak-free shine that's instantly noticeable.
- DEEP-CLEANSING FOAM: This unique foam cleanser scrubs deep to remove road grease, grim, dirt, fingerprints, salt, mud, and more for glass so clean, you’ll think it’s invisible!
- RESIDUE-FREE: Free from soaps, scents, and dyes, our proprietary blend ensures a brilliant shine without any streaky additives. Achieve spotless, streak-free glass with our 100% residue-free formula.
- SAFE FOR TINTED GLASS: Ammonia-free and perfect for all glass surfaces, including tinted windows, windshields, stainless steel appliances, and more.
- PROUDLY MADE IN THE USA: Invisible Glass is formulated, manufactured, and distributed in the USA. We use superior ingredients to deliver unmatched performance and reliability you can trust. We're committed to your satisfaction—If anything doesn't meet your expectations, contact us, and we'll make it right!
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