Display / Touch Screen “Soft Keys” -Delayed Response – 2017-2019 Subaru

NUMBER: 15-233-18
DATE: 08/29/18

APPLICABILITY: 2017-2019MY Impreza
2017-2019MY Crosstrek
2019MY Ascent
2019MY Forester
All above models with Harman 8” Touch Screen Display Audio or Navigation Equipped Audio Units
SUBJECT: Display / Touch Screen “Soft Keys” -Delayed Response

 

INTRODUCTION:

This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

 

MATERIALS REQUIRED:

  • A CLEAN (preferably new), soft micro-fiber cloth or towel
  • Aerosol can of “Sprayway” -brand, Ammonia-free glass cleaner, available at most major retailers and home improvement stores

Ammonia-free glass cleaner

 

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing  quality repairs.

IMPORTANT CAUTIONS:

  • DO NOT spray the glass cleaner directly onto the display screen.
  • Do NOT use a cotton towel or shop cloth which can easily scratch the display screen.
  • Always confirm the protective film has been removed from the display screen.
  • Apply the glass cleaner to the CLEAN micro-fiber cloth.
  • LIGHTLY wipe the display screen to remove any dust or dirt until clean.

 

IMPORTANT REMINDERS:

  • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
  • Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
  • Always refer to STIS for the latest service information before performing any repairs.

NUMBER: 15-233-18
DATE: 08/29/18

https://www.nhtsa.gov/recalls?nhtsaId=10145077

https://static.nhtsa.gov/odi/tsbs/2018/MC-10145077-9999.pdf

Download (PDF, 320KB)


 

Bestseller No. 1
Invisible Glass 92164-2PK Premium Glass Cleaner 22-Ounce Bottle - Case of 2, 44. Fluid Pack
  • Includes Two 22-Ounce Bottles
  • Features a Residue Free Formula
  • Cleans without Streaky Residue
  • Cleans Glass So Well, You'll Think it's Invisible
  • Safe for Use on Window Tint
SaleBestseller No. 2
Shine Society Glass and Window Cleaner, 100% All-Natural Anti Streak Formula, Made for Tinted and Non-Tinted Car Windows with Microfiber Towel Included (18 oz.)
  • PROFESSIONAL GLASS CARE: Are you finding fingerprints, streaks, and smudges impairing the view out of your windshield or drivers side window? It's time to use what the pro's use! This glass cleaner was made to deep clean all types of glass to perfect clarity.
  • ANTI-STREAKING FORMULA: This glass cleaner was designed to eliminate streaks and keep them off! Achieve that transparent clean consistently with this automotive glass cleaner!
  • DISINFECTANT: All too often we use window cleaners that only remove dirt - which is fine, but Shine Society's Glass Cleaner takes it one step further. This window cleaner will effectively eliminate 99.9% of all germs and bacteria that sit on the surface of your glass or windows!
  • ALL-NATURAL FORMULA: Made with all-natural and sustainable ingredients, making this window cleaner safe for use around your children and pets.
  • EASE OF USE: Simply spray on, and wipe off in a circular motion with two separate microfiber towels!
Bestseller No. 3
Meguiar's G8224 Perfect Clarity Glass Cleaner - 24 oz.
  • Cleaner Wax is the versatile, easy way to clean
  • Durable and easy to apply and remove, Maguire's Cleaner Wax effectively and safely removes surface contaminants
Bestseller No. 4
Invisible Glass 99031 Reach and Clean Tool Combo Kit - Window Wand Glass Cleaning Tool for Windshields, Invisible Glass Cleaner for Auto Glass, Clean and Reach Tool for Hard-to-Reach Places
  • THE ORIGINAL: Trust the original windshield cleaner for reaching tight and difficult spaces at home and in your car. The Reach & Clean tool window wand cleans glass almost effortlessly.
  • WASHABLE: Simply remove the washable microfiber glass cleaning bonnet and throw it in the wash for a consistent streak-free, lint-free clean that leaves any glass looking new.
  • REVERSIBLE: Easily reverse the cleaning cloth for even more glass-cleaning power! Enjoy a remarkable clean that other tools simply can't match!
  • REUSABLE: Why waste time and money with streaky paper towels? Our Invisible Glass cleaner microfiber bonnets are reusable and leave a stunning shine that will make your windows look like new!
  • EXTENDABLE: The perfect easy glass-cleaning tool for hard-to-reach places. The storage hook can be removed and a standard extension pole can be screwed on to extend your reach, making it effortless to clean glass in high or hard to reach places!
Bestseller No. 5
SaleBestseller No. 6
Windshield Window Cleaner Tool, Unbreakable Extendable Long-Reach Handle, Unique Pivoting Triangular Head, 3 Washable Reusable Microfiber Bonnets, Car & Home Inside Interior Exterior Use - Lint Free
  • √ FAST AND EASY TO CLEANING AUTO WINDSHIELD: Clean car window interiors and exteriors without straining! No more hurting your back. With the Extendable 9"-15" handle and pivoting head getting to those hard to reach the corners inside the windshield is simple. You get the cleaner and clearer shine every time. Perfect gift for Men & Women who love a clean vehicle!
  • √ 180°SWIVELED TRIANGULAR HEAD: Designed with pivoting triangular head to make a complete contact to the glass, which can be rotated 180 degrees to fit the glass surface very well, easy to clean the bottom of car windows or some hard-to-reach areas, easy to use and effortless.
  • √ CONSIDERABLE PACKAGE: Came with three pieces of removable and reusable fiber towels for easy replacement. The towel is made of soft microfiber and the surface of the fabric is finely treated , which must clean your vehicle well and never cause streaking after cleaning.
  • √ Wide Application: It can be used for car windows inside and outside, and good for all size cars, trucks, SUVs, RVs, you can also use this cleaning brush to clean your cars, windows, television, glass screens, glass mirrors and even floors. A must have product for your car care kit!
  • √ 100% RISK FREE PURCHASE: Providing you with the friendliest customer service is our number one goal. This is why we offer you a money back guarantee in case our Windshield Wiper Tool does not live up to your expectations.
SaleBestseller No. 7
Chemical Guys CLD_202_16 Signature Series Glass Cleaner (16 oz)
  • Unique streak-free formula
  • Great on windows, mirrors, computers, cell phones and television screens
  • Safe on tinted windows
  • Non-toxic and ammonia-free
  • Use the products detailers use
SaleBestseller No. 8
Safelite Glass Cleaner, 19 oz, 4 Pack
  • Professional Grade
  • Dissolves Dirt, Grease & Grime
  • Streak Free
  • Ammonia Free
  • Pleasant Smelling
Bestseller No. 9
GYEON Quartz Glass 500ml
  • STREAK FREE GLASS CLEANER
  • EASY TO USE
  • SAFE ON ALL INTERIOR MATERIALS
Bestseller No. 10
Invisible Glass 92194-4PK 32 oz. - Cleaner and Window Spray for Home and Auto for a Streak-Free Shine. Film-Free Glass Cleaner Safe for Tined and Non-Tinted Windows. Windshield Film Remover, Set of 4
  • CLEAR DRY FORMULA: The Invisible Glass CLEAR DRY formula contains no streaky soaps, scents, or dyes. Absolutely ZERO residue on your glass - just invisible glass.
  • CONVENIENT SPRAY BOTTLE: This 32 oz. spray pump bottle makes it easy to squeeze out every drop of glass cleaner for a brilliant shine on all glass surfaces.
  • AMMONIA-FREE: Our unique Invisible Glass formula contains no ammonia, so it's perfect for use on tinted and non-tinted glass. Use it at home, on stainless steel appliances, in the car, on the boat, at the office, and more.
  • MADE IN USA: Proudly American-made, you can trust the quality and superior formula of this glass cleaner and window spray. It's the best super window cleaner you can buy.
  • MONEY-BACK GUARANTEE: If you're not completely satisfied with the performance of Invisible Glass Cleaner, simply let us know for a prompt and cheerful refund, guaranteed!

Last update on 2019-07-26 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-07-26 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.