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NHTSA ID Number: 10177828
Manufacturer Communication Number: 15-238-19R
Summary
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
14 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
SUBARU | ASCENT | 2019 |
| SUBARU | BRZ | 2018-2019 |
| SUBARU | CROSSTREK | 2018-2019 |
| SUBARU | FORESTER | 2019 |
| SUBARU | IMPREZA | 2017-2019 |
| SUBARU | LEGACY | 2018-2019 |
| SUBARU | OUTBACK | 2018-2019 |
| SUBARU | WRX | 2019 |
SERVICE INFORMATION BULLETIN
NUMBER: 15-238-19
DATE: 03/11/19
REVISED: 07/21/20
| APPLICABILITY: | 2018-19MY Legacy and Outback 2017-19MY Impreza 2018-19MY Crosstrek 2019MY Forester 2019MY WRX 2019MY Ascent 2018-19MY BRZ |
| SUBJECT: | Enhanced CD Incompatibility with Harman Gen 3.0 and 3.1 Head Units |
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field. Please refer to TSB 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
SERVICE INFORMATION BULLETIN
NUMBER: 15-238-19
DATE: 03/11/19
| APPLICABILITY: | 2018-19MY Legacy and Outback 2017-19MY Impreza 2018-19MY Crosstrek 2019MY Forester 2019MY WRX 2019MY Ascent 2018-19MY BRZ |
| SUBJECT: | Enhanced CD Incompatibility with Harman Gen 3.0 and 3.1 Head Units |
INTRODUCTION:
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play “CD Extra” or “Enhanced CD” -type audio CDs. These CDs can be identified by the logos supplied below which normally appear on the CD jacket or in some cases, on the CD itself.
SERVICE PROCEDURE:
NOTES:
- If the customer’s 2017 or 2018 MY Harman Gen 3.0 head unit received a software update previously (see claims history), it will no longer be able to play CD Extra or Enhanced CD -type CDs until a future software release.
- If the vehicle is a 2019MY with Gen 3.1, the head unit was manufactured with software that cannot play CD Extra or Enhanced CD -type CDs.
- For vehicles equipped with the Harman Gen 3.0 and 3.1 audio/ navigation head units, this feature will be added as part of a future software release. The timing of that release has not been determined at this time. The related information will be added to the Harman reprogramming bulletin when it becomes available.
If a customer presents with a concern of an inoperative CD player on one of the models listed above, ask for the CD that does not play (along with the jacket if possible). Inspect both for any of the logos shown above. It is recommended to always have a known-good (non- CD Extra or Enhanced CD) -type CD available to use for demonstration / confirmation purposes.
- If only the Enhanced CD does not play, explain to the customer that this function will be added in a future software release. There is no need to replace the head unit.
- If both the Enhanced CD and standard CD do not play, refer to the service manual diagnostics by phenomena and/or Service Bulletin 15-231-18R
IMPORTANT REMINDERS:
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
NHTSA ID Number: 10160493
Manufacturer Communication Number: 15-238-19
Summary
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play “CD Extra” or “Enhanced CD” -type audio CDs.
1 Associated Document
Manufacturer Communications
NUMBER: 15-238-19
DATE: 03/11/19
MC-10160493-9999.pdf 308.638KB
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1 Associated Document
Manufacturer Communications
NUMBER: 15-238-19R
DATE: 03/11/19
REVISED: 07/21/20
MC-10177828-0001.pdf 235.815KB
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| “This site contains affiliate links for which OEMDTC may be compensated” |
Bestseller No. 1
Add An Amp Amplifier Adapter Interface to Factory OEM Car Stereo Radio System for select Toyota Scion Subaru Vehicles- Add Subwoofer Bass Amp etc.- No Factory Premium Amp- Vehicles listed below
- Use this adapter to make your installation of a subwoofer bass amplifier to the factory system faster with a cleaner install. Use this plug and play adapter so you don't have to cut or splice into the factory wiring. Provides RCA output and a power wire for the remote amplifier turn on connection. Adjustable gain output.
- Not compatible with factory amplified stereo systems. Only works with factory non-amplified systems (no JBL/Synthesis, Bose, etc.). Connection is done at back of radio. No Factory external amp (no JBL, Bose, etc)
- Compatible Vehicles: Made for Toyota: Made for 2017-2020 Toyota 86, 1988 - 2017 4-Runner, 1987 - 2017 Camry, 1986 - 2006 Celica, 1987 - 2019 Corolla, 1 2007 - 2014 FJ Cruiser, 2001 - 2016 Highlander,2001 - 2018 Prius, 1996 - 2016 RAV4, 2001 - 2016 Sequoia, 1998 - 2016 Sienna, 1995-2019 Tacoma, 2000 - 2019 Tundra, 1987 - 1990 Van, 2009 - 2015 Venza, 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 Yaris
Bestseller No. 2
Add an Amplifier Adapter Interface to Factory OEM Car Stereo Radio System for Subaru - Select Vehicles Only - Add Subwoofer Bass - No Factory Premium Amp - Compatible Vehicles Listed Below
- Use this adapter to make your installation of an amplifier to the factory system faster with a cleaner install. Use this plug and play adapter so you don't have to cut or splice into the factory wiring. Provides RCA output and a power wire for the remote amplifier turn on connection. Adjustable gain output. Connection is done at back of radio.
- VERY IMPORTANT----PLEASE READ BEFORE PURCHASE---- Not compatible with factory amplified stereo systems like JBL, Bose, etc. Only works with factory non-amplified systems- no external factory amp.
- Compatible vehicles: No factory external amplifier- Made for Subaru: 2019-2022 Ascent;; 2013-2022 BRZ;; 2016-2023 Crosstrek;; 2016-2020 Forester;; 2009-2013 Forester (vehicles with Factory NAV only and with SD card NAV- won't work with DVD based NAV);; 2014-2015 Forester (vehicles with Factory NAV only);; 2012-2014 Subaru Impreza (vehicles with Factory NAV only);; 2015-2023 Impreza;; 2015-2019 Legacy;; 2015-2019 Outback;; 2016-2021 WRX;; 2013-2014 Subaru XV Crosstrek (vehicles with Factory NAV only);; 2015-2016 XV Crosstrek
Bestseller No. 3
Factory Radio Add A Subwoofer Amplifier Adapter for Nissan Infiniti Subaru Selected Model
- [Fitment]: Add A Subwoofer Bass Amplifier Adapter for Nissan 370Z 09-20,Altima 07-18,Frontier 08-18,Cube 09-14,Juke 11-17,Leaf 12-19,Maxima 09-19,Pathfinder 08-16,Quest 11-16,Rogue 08-18 and so on.For Subaru Forester 09-15,Impreza 08-14,Outback 10-14,Legacy 10-14,Equator 09-11.(More models refer to details page list.)
- [Function] : This harness allows for the installation of an aftermarket amp for the addition of a subwoofer to your factory system. The harness provides a connection for one set of RCA cables to provide an audio signal to an external amplifier.
- [Easy to install ] : It's a complete accessory, plug and play. Unplug the OEM factory wiring and Plug the adaptor into the back of the CD player and find the proper fuse port with key power for remote. It's easy.
- [Premium materials] : This is an aftermarket part. With strict quality control and testing. Stable performance, high precision, high sensitivity and good reliability.
- [Package Included] : 1 x Amp Amplifier Adapter, 1x remote control cable (show as the picture), Installation Instruction Not Included. if you need help, please contact us by email immediately, and we will reply as soon as possible within 12 hours.
Bestseller No. 4
Add an Amp Amplifier Adapter Interface to Factory OEM Car Stereo Radio System for Select Infinit Nissan and Subaru Vehicles- Add Subwoofer Bass Amp - Important: See Compatible Vehicles Listed Below
- Add an amplifier to OEM system- Prevents cutting factory wires- Plugs to back of radio
- Use this adapter to make your installation of an amplifier to the factory system faster with a cleaner install. Use this plug and play adapter so you don't have to cut or splice into the factory wiring. Provides RCA output and a power wire for the remote amplifier turn on connection.
- Adjustable gain output. Not compatible with factory amplified stereo systems. Only works with factory non-amplified systems (no JBL/Synthesis, Bose, etc.). Note: This adapter hasn't been tested with Bose/premium amplified systems but it might work.
- Compatible vehicles: Infiniti: 2011-2012 G25, 2008-2013 G37; Nissan: 2010-2019 370Z, 2007-2018 Altima, 2008-2015 Armada, 2009-2014 Cube, 2009-2011 Frontier, 2012 Frontier (S trim/base model only), 2013-2018 Frontier, 2011-2017 Juke, 2018-2019 Kicks, 2012-2019 Leaf, 2007-2019 Maxima, 2009-2019 Murano, 2012-2019 NV, 2013-2018 NV200, 2008-2012 Pathfinder (No S model), 2013-2016 Pathfinder, 2011-2016 Quest, 2008-2018 Rogue/Rogue Select/Rogue Sport, 2007-2018 Sentra,
- 2008-2012 Titan (S trim/base model only), 2013-2019 Titan, 2016-2019 Titan XD, 2007-2018 Versa, 2014-2019 Versa Note, 2014-2015 Xterra; Subaru: 2009-2015 Forester without OE Nav, 2008-2014 Impreza/WRX without OE Nav, 2010-2011 Legacy without OE Nav, 2010-2011 Outback without OE Nav, 2013-2014 XV Crosstek without OE Nav
Bestseller No. 5
Add an Amplifier Adapter w/Amp Turn On Wire Compatible with Toyota Subaru Scion Lexus Green
- Add A Amplifier Plug & Play Harness fits for Forvc Factory Radio.Comes with an inline converter.(See detailed descriptions for specific models and years.)
- This is an aftermarket part. With strict quality control and testing. Stable performance, high precision, high sensitivity and good reliability.
- This wire harness provides a line out converter for connection to one set of RCA cables to provide an audio signal to an external amplifier. Also pre-installed on the harness is a remote amplifier turn on wire. This wire, along with a set of RCA cables, is run to your aftermarket amplifier. All that’s left for you to do is connect your own main power wire from your battery and a ground.
- 1 piece wire harness (show as the picture), Instruction Not Included.
- Used to add an amp or sub to your factory system. One complete piece, no need to tape wires together. Comes with an inline converter. Fully adjustable gain control. Plug and play feature. Easy to install. Audio volume to the amplifier can be adjusted by the dials on the harness.
Bestseller No. 6
NuIth Add an AMP Amplifier Adapter Interface for Select 2007-2019 Nissan, 2008-2013 Infiniti G37, 2008-2015 Subaru to OEM Car Radio System 2 Channel RCA Output Converter Non Bose System
- This amplifier subwoofer wiring adapter used to add amplifier or subwoofer for factory OEM radio system to upgrade the stock audio; the wrx stereo amplifier adapter improve sound system for select Nissan and Subaru vehicles; RCA line output 2-channel converter make your installation of an amplifier to the factory system faster with a cleaner install and also provides a power wire for the remote amplifier turn on connection
- The amp amplifier adapter for nissan compatible with OEM system; Note: Not compatible in vehicles equipped with a factory amplifier. The forester amplifier adapter only works with factory non-amplified systems (no JBL/Synthesis, Bose, etc.)
- A pathfinder add an amp harness Compatible with Subaru: 2009-2015 Forester (without OE Nav), 2008-2013 Impreza (without OE Nav), 2010-2013 Legacy (without OE Nav), 2010-2013 Outback (without OE Nav), 2008 - 2013 WRX (without OE Nav), 2013-2014 XV Crosstek without OE Nav; 20-pin connector advanced T-Harness for Infiniti: 2011-2012 G25, 2008-2013 G37
- A altima add a amp adapter replacement for Nissan: 2009-2013 370Z, 2007-2015 Altima, 2008-2015 Armada, 2009-2014 Cube, 2009-2018 Frontier, 2012 Frontier (S trim/base model only), 2011-2017 Juke, 2007-2019 Maxima, 2009-2019 Murano, 2012-2019 NV; 2008-2013 Pathfinder (No S model), 2014-2016 Pathfinder, 2008-2020 Rogue Select/Rogue Sport, 2007-2018 Sentra, 2008-2012 Titan (S trim/base model only), 2013-2019 Titan Leaf, 2007-2018 Versa, 2009-2012 X-terra, 2018-2019 Kicks, 2011-2016 Quest
- Easy to Install: Without cutting any OEM wiring harness required; amplifier subwoofer adapter is made of pure copper core that keeps excellent conductivity and ensure lifespan
SaleBestseller No. 7
Pioneer GM-A3702 2-Channel Bridgeable Car Amplifier – 500W Max Power, Class AB
- 2-Channel Class A/B Amp – Elevate your car audio with the Pioneer GM-A3702 2-channel amp, delivering louder and clearer sound. Unleash increased power, transforming your listening experience beyond the limitations of a traditional radio.
- Maximum Power Output – Power up your music. The GM-A3702 cranks out a strong 500 watts of max power output creating dynamic and impactful sound reproduction, with 60 watts RMS x 2 at 2 ohms (190 watts RMS x 1 in bridged mode).
- Efficiency – The Pioneer GM-A3702 boasts a Class AB design, balancing efficiency and performance, ensuring optimal power usage for a reliable audio experience without excessive heat generation.
- Low Distortion – With minimized crossover distortion, this amplifier guarantees a clean and distortion-free audio output, preserving the integrity of the source signal for high-quality sound reproduction.
- Selectable Low-Pass Filter – Featuring a selectable low-pass filter with precision control, the GM-A3702 allows users to tailor their audio experience with a cutoff frequency of 80 Hz and a gradual 12 dB per octave slope for optimal customization of bass frequencies.
Bestseller No. 8
NuIth Car Radio Amp Amplifier Wiring Harness Adapter Compatible with Toyota 1988-2017 Subaru 2012-2019 Vehicle Non JBL System High to Low RCA Converter for Adding Amplifier Subwoofer to Stock Stereo
- Line Out Converter for Toyota: Camry add an amp amplifier adapter allows to add 2 channel or mono amplifier or subwoofer to existing factory or aftermarket car stereo kit, the function of RCA output can convert high voltage signal output of the amplifier/speaker to low-voltage signal
- Tundra add amp adapter converts car stereo speaker wire output to RCA Cable outputs, fits for Toyota: 2000-2018 Tundra, 1987-2017 Camry, 1987-2018 Corolla, 1988-2017 4 Runner, 1996-2016 RAV 4, 1995-2016 Avalon, 2001-2016 Highlander, 1955-2016 Tacoma, 1998-2016 Sienna, 2001-2018 Prius, 2007-2018 Yaris, 2007-2014 FJ Cruiser, 2007-2018 Yaris, 2009-2015 Venza, please see the image for other Toyota models
- Radio add an amplifier for Subaru: 2016-2018 Crosstrek, 2013-2018 BRZ, 2012-2018 Outback, 2016-2017 WRX, 2009-2013 Forester with SD card or OE NAV, 2014-2015 Forester with NAV, 2016-2018 Forester, 2012-2014 Impreza with NAV, 2015-2019 Impreza, 2013-2014 Impreza WRX with NAV, 2012-2017 Legacy, 2013-2014 XV Crosstrek with NAV, 2015-2016 XV Crosstrek
- The amplifier adapter for Scion factory radio compatible with: 2012-2015 iQ, 2005-2016 tC, 2013-2016 FRS, 2016 iM 2016, 2004-2006 xA , 2004-2015 xB, 2008-2014 xD
- Easy to Install: Add an amp amplifier adapter for Toyota nearly can be use for any stock stereo with this line out converter, simply tap into the car audio speaker wires with snap adapters
SaleBestseller No. 9
Hihaha Inner/Radio Add a Subwoofer Amplifier Harness for Nissan Altima 2007-2018 for Subaru Forester 2009-2015 / Radio Plug & Play Wiring Harness/Plastic / 1 Pcs/Colorful
- VEHICLE COMPATIBILITY: for Nissan Altima 2007-2018,for Nissan Maxima 2007-2019,for Nissan Murano 2009-2019,for Nissan NP 300 2017-2018,for Nissan NV 2012-2019,for Nissan Pathfinder 2008-2016,for Nissan Quest 2011-2016,for Nissan Rogue 2008-2018,for Nissan Sentra 2007-2018,for Nissan Titan 2008-2019,for Nissan Versa 2007-2018,for Nissan WRX 2015,for Nissan Xterra 2008-2015,for Subaru Forester 2009-2015,for Subaru Impreza 2008-2014,for Subaru Outback 2010-2014,for Subaru XV Crosstrek 2013-2014
- PRODUCT INFORMATION: The radio add a subwoofer amplifier harness is made of metal and plastic, which is strong and stable performance.
- PERFORMANCE: This wiring harness mounts the bass amplifier to the factory system, provides the audio signal to the external amplifier, rca out and power cord for connection.
- DIRECT INSTALL: Direct replace the broken radio add a subwoofer amplifier harness.
- PACKAGE LIST: 1 Pcs Radio Add A Subwoofer Amplifier Harness.
Bestseller No. 10
4 Channel Add an Amp Amplifier Adapter Interface to Factory OEM Car Stereo Radio- Made for Some Subaru Vehicles- No Factory JBL/Premium Amp Systems- Vehicles Listed Below
- Use this adapter to make your installation of a 4 channel amplifier to the factory system faster with a cleaner install. Use this plug and play adapter so you don't have to cut or splice into the factory wiring. Provides 2 pair stereo RCA output and a power wire for the remote amplifier turn on connection. Adjustable 4 channel gain output. Retains fader and balance. Connection is done at back of radio. Bare speaker wires on this adapter to connect factory speakers to the new amp.
- VERY IMPORTANT----PLEASE READ BEFORE PURCHASE---- Not compatible with factory amplified stereo systems. Only works with factory non-amplified systems (no JBL/Synthesis, etc.) Connecting this adapter to the factory wiring will disconnect the vehicle speakers from the radio- required adding amp for speakers to work.
- Compatible vehicles: No factory external amplifier- Made for Subaru: 2019-2022 Ascent;; 2013-2022 BRZ;; 2016-2023 Crosstrek;; 2016-2020 Forester;; 2009-2013 Forester (vehicles with Factory NAV only and with SD card NAV- won't work with DVD based NAV);; 2014-2015 Forester (vehicles with Factory NAV only);; 2012-2014 Subaru Impreza (vehicles with Factory NAV only);; 2015-2023 Impreza;; 2015-2019 Legacy;; 2015-2019 Outback;; 2016-2021 WRX;; 2013-2014 Subaru XV Crosstrek (vehicles with Factory NAV o
Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API
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