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NUMBER: 12-179-15
DATE: 02-04-15
| APPLICABILITY: | 2015MY Outback Models with Power Rear Gate (PRG) |
| SUBJECT: | Rubbing Sound from D-Pillar Trim |
INTRODUCTION
This bulletin announces a design change made to the rubber dust boot portion of the D-Pillar trim panel to eliminate a rubbing or squeaking sound condition which may occur when operating the PRG.
COUNTERMEASURE IN PRODUCTION
The new D-Pillar trim panel was incorporated into production starting with VIN F*231736.
PART INFORMATION
The part number for the new D-Pillar trim panel is: 94015AL07BVH.
The changes made to the dust boot portion are shown in the “before” and “after” illustrations below. NOTE: The dust boot is not available separately from the trim panel.
SERVICE PROCEDURE / INFORMATION
If you receive a customer complaint of a rubbing or squeaking sound and confirmed it is coming from the area of the dust boot on the D-pillar trim, replace the D-pillar trim with the latest part. Follow the procedure outlined in the applicable Service Manual for replacing the D-Pillar trim panel.
WARRANTY / CLAIM INFORMATION
For vehicles within the Basic New Car Limited Warranty period, this repair may be claimed using the following information:
| LABOR DESCRIPTION | LABOR OPERATION # | FAIL CODE | LABOR TIME |
|---|---|---|---|
| D-Pillar Trim Panel R&R | A913-311 | YIH-25 | 0.4 |
REMINDER: SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time
- Always refer to STIS for the latest service information before performing any repairs.
