Recall Regional Front Passenger Air Bag Inflator Replacement – 2003-2005 Subaru

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Important Safety Recall – Parts are available – Schedule free repair now Your safety is our top priority. Your Subaru needs a critical airbag repair. El airbag de su Subaru requiere de una reparación crítica. Please make an appointment with your Subaru retailer immediately – online or by phone – for this free service. Takata Air Bag Inflator Recall Regarding VIN: #N/A Dear Subaru Owner, There is a critical safety recall* for the passenger-side front airbag in your Subaru. According to our records, you have not yet taken your vehicle to your Subaru retailer (dealer) to have the recall repair performed. If the inflator ruptures, metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. Your Subaru retailer will replace the passenger-side front airbag inflator free of charge. Helping to keep you and your passengers safe is very important to us. For this reason, do not allow passengers to ride in the front passenger seat until the airbag repair has been performed. Please schedule an appointment for this service with your Subaru retailer as soon as you can. FIND A RETAILER For more information, visit Takata Airbag Inflator Recall Para información visite Retiro del mercado del inflador de bolsas de aire Takata, o llame al 1-844-373-6614. Yours truly, Subaru of America, Inc. Please do not reply to this message. To contact Subaru of America, Inc., please call 1 844-373-6614. *If you have already had this recall service performed or have this service scheduled, we thank you for your attention to this matter. If you have moved or sold your vehicle, please update this information online at Subaru Customer Support and select “Address Update” or “Ownership Update” from the Quick Links section, or by calling 1-844-373-6614.

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Your safety has our attention. The critical part needed for your urgent airbag recall repair is available. Schedule a FREE recall repair with your Subaru retailer – online or by phone – immediately. URGENT: SAFETY RECALL Subaru of America, Inc. XXXXX Street Name City, State, 00000 Dear [Customer’s First Name], Your [Year, Make, Model] has an urgent safety recall* for the passengerside front airbag inflator. Your airbag inflator could explode, sending metal shrapnel toward you and others in the car, which can cause serious injury or death. The replacement part for this recall is now available at your Subaru retailer, and they will complete this repair for FREE. Helping keep you and your passengers safe is our top priority. Do not allow anyone to sit in the front-passenger seat until the airbag repair has been performed. Please schedule an appointment for this FREE repair immediately, and ask about complimentary loaner vehicle options. For more information, visit: subaru.com/vehicle-recalls.html Para información visite nuestro sitio web específico de Takata en español (http://www.subaru.com/es/vehicle-recalls/airbags.html), o llame al 1-844-373-6614. Yours truly, Subaru of America, Inc. VIN: [Insert VIN] Recall Code: [Insert Recall Code] *I f you have already had this recall service performed or have this service scheduled, we thank you for your attention to this matter. If you have moved or sold your vehicle, you may update your customer record by visiting subaru.com/customer-support and clicking Ownership Update under the Quick Link section, or by calling 1-800-SUBARU3 (1-800-782-2783). Locate your nearest Subaru retailer at: subaru.com/find-retailer/index [Customer’s Full Name] [XXXXX Street Name] [City, State, 00000]

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Subaru of America, Inc. One Subaru Drive Camden, NJ 08103 844-373-6614 www.subaru.com September 2019 – RENOTIFICATION NOTICE Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2006-2014 model year Tribeca vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, 2004-2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you own one of these vehicles and have not had this urgent safety recall repair performed yet. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, this could cause the inflator within the air bag to explode when the passenger’s frontal air bag deploys in a crash. If the air bag inflator explodes, sharp metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. WHAT SUBARU WILL DO Subaru will replace the front passenger air bag inflator in your vehicle with a new one, at no charge to you. WHAT YOU SHOULD DO You should immediately contact any authorized Subaru retailer (dealer) for an appointment to have this repair performed for free. To minimize your inconvenience while the repair is being performed, please ask your retailer for alternative transportation options. Until this repair is performed, do not allow passengers to ride in the front passenger seat. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator ranges from less than one hour to approximately three hours, depending on the model. Your retailer can provide you with an estimate of the overall time needed for this service visit, as it may be necessary to make your vehicle available for a longer period of time. SAFETY RECALL NOTICE This is an important Safety Recall. The remedy will be performed at no charge to you. Recall: XXX-XX NHTSA ID: XXX-XXX URGENT IMPORTANT SAFETY RECALL This notice applies to the VIN below OWNER INFORMATION Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days. If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop-down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: http://www.subaru.com/vehicle-recalls/airbags.html, or call 1-844-373-6614. Para información visite nuestro sitio web específico de Takata en español http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-844-373-6614. If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select “Customer Support” • By telephone: 1-844-373-6614 Monday through Friday between 8:00 a.m. and 7:00 p.m. ET • By U.S. Postal mail: Subaru of America, Inc. Attn: Customer-Retailer Services Department P.O. Box 9103, Camden, NJ 08101-9877 To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions. Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of SUBARU CORPORATION

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The recall repair is FREE! URGENT AIRBAG SAFETY RECALL PRSRT STD U.S. Postage PAID Subaru of America, Inc. [Customer’s Full Name] [XXXXX Street Name] [City, State, 00000] Subaru of America, Inc. XXXXX Street Name City, State, 00000 It’s not just a recall, it’s the life it could save. The passenger-side front airbag in your [Year] [Model] could seriously harm you and your loved ones. We’ll fix it for FREE. © 2021 Subaru of America, Inc. [Customer’s First Name], The passenger-side front airbag in your Subaru could explode, sending metal shrapnel toward you and your loved ones, which can cause serious injury or death. Please schedule a FREE recall repair appointment at your local Subaru retailer immediately! Our retailers are open to safely complete this recall repair. DO NOT allow anyone to sit in the front-passenger seat until the airbag recall repair has been performed on your vehicle. For more information, visit: www.subaru.com/vehicle-recalls/airbags Para información visite nuestro sitio web específico de Takata en español (www.subaru.com/es/vehicle-recalls/airbags), o llame al 1-844-373-6614. Subaru of America, Inc. VIN: [Insert VIN] Recall Code: [Insert Recall Code] Locate your nearest Subaru retailer at: www.subaru.com/find-retailer If you have already had this recall repair performed or have an appointment scheduled for it, we thank you for your attention to this matter. If you have moved or sold your vehicle, you may update your customer record by visiting subaru.com/customer-support and clicking Ownership Update under the Quick Links section, or by calling 1-800-SUBARU3. Your Subaru retailer will take care of this urgent airbag safety recall with: FREE airbag repair FREE alternative transportation options – loaner vehicles, shuttles, and round-trip towing (ask your retailer for availability) TOUCHLESS service options QUICK recall repair times CONVENIENT scheduling  

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Important Information regarding your vehicle – please open and read immediately Find a Retailer Your Subaru needs a critical airbag repair. Regarding VIN: 4S3BP676056333904 Dear Andrew, At Subaru, the safety of our owners has always been our first priority. As you may know, similar to most other auto makers, Subaru is involved in the recall of vehicles fitted with Takata airbags (only the passenger side bag is affected in Subaru models). We are writing to you because your vehicle with the VIN: 4S3BP676056333904 has been identified as needing this critical airbag repair. Our records show that you have not yet taken your vehicle to your Subaru retailer to have the recall repair performed. Your Subaru retailer will replace the passenger-side front airbag inflator free of charge. Please call your retailer and schedule this appointment today. Keeping you and your passengers safe is very important to us. Thank you for your prompt attention to this. If you believe you’ve received this message in error, or no longer own this vehicle, please let us know. Your friends at Subaru of America and Subaru Ambassador HQ Find a Retailer Please do not reply to this message. To obtain information on how to contact Subaru of America, Inc., visit our website at subaru.com/contactus, or call (800) 782-2783. If you have already had this recall service performed or have this service scheduled, we thank you for your attention to this matter. If you have moved or sold your vehicle, please update this information online at Subaru Customer Support and select “Address Update” or “Ownership Update” from the Quick Links section, or by calling 1-844-373-6614. Conditions of Use | Privacy Policy | California Privacy Rights | Subaru.com

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Subaru of America, Inc. One Subaru Drive Camden, NJ 08103 844-373-6614 www.subaru.com Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2004 model year Legacy and Outback vehicles and certain 2003-2005 model year Baja vehicles, equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you currently own one of these vehicles. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, this could cause the inflator to explode when the passenger’s frontal air bag deploys in a crash. If the inflator explodes, sharp metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. Parts are available. WHAT YOU SHOULD DO You should immediately contact your Subaru retailer (dealer) for an appointment to have the front passenger air bag inflator replaced with a new one, free of charge. To minimize your inconvenience while the repair is being performed, please ask your retailer for alternative transportation options. Until this repair is performed, do not allow passengers to ride in the front passenger seat. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator is approximately 48 minutes. It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment. Please present this letter to your Subaru retailer at the time this repair procedure is performed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop-down menu. Subaru Recalls WQP51 & WQR53 NHTSA IDs 14V-763 & 15V-323 2003-2004 Legacy & Outback; 2003-2005 Baja September 2018 – Renotification URGENT IMPORTANT SAFETY RECALL This notice applies to the VIN below IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: http://www.subaru.com/vehicle-recalls/airbags.html. Para información visite nuestro sitio web específico de Takata en español http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-844-373-6614. If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select “Contact Us” • By telephone: 1-844-373-6614 Monday through Friday between 8:00 a.m. and 7:00 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc. Attn: Customer-Retailer Services Department One Subaru Drive, Camden, NJ 08103 To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions. Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of SUBARU CORPORATION Notice to Lessors Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

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Subaru of America, Inc. Subaru Plaza P.O. Box 6000 Cherry Hill, NJ 08034-6000 844-373-6614 www.subaru.com Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2004 model year Legacy and Outback vehicles and certain 2003-2005 model year Baja vehicles, equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you currently own one of these vehicles. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, this could cause the inflator to explode when the passenger’s frontal air bag deploys in a crash. If the inflator explodes, sharp metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. Parts are available. WHAT YOU SHOULD DO You should immediately contact your Subaru retailer (dealer) for an appointment to have the front passenger air bag inflator replaced with a new one, free of charge. To minimize your inconvenience while the repair is being performed, please ask your retailer for alternative transportation options. Until this repair is performed, do not allow passengers to ride in the front passenger seat. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator is approximately 48 minutes. It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment. Please present this letter to your Subaru retailer at the time this repair procedure is performed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop-down menu. Subaru Recalls WQP51/WQR53 NHTSA IDs 14V763/15V323 2003-2004 Legacy & Outback; 2003-2005 Baja April 2018 – Renotification URGENT IMPORTANT SAFETY RECALL This notice applies to the VIN below IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: http://www.subaru.com/vehicle-recalls/airbags.html. Para información visite nuestro sitio web específico de Takata en español http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-844-373-6614. If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select “Contact Us” • By telephone: 1-844-373-6614 Monday through Friday between 8:00 a.m. and 7:00 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc. Attn: Customer-Retailer Services Department P.O. Box 6000, Cherry Hill, NJ 08034-6000 To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions. Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of SUBARU CORPORATION Notice to Lessors Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

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Subaru of America, Inc. P.O. Box 9103 Camden, NJ 08101-9877 844-373-6614 www.subaru.com October 2022 – RENOTIFICATION NOTICE Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2006-2014 model year Tribeca vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, 2004-2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you own one of these vehicles and have not had this urgent safety recall repair performed yet. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, this could cause the inflator within the air bag to explode when the passenger’s frontal air bag deploys in a crash. If the air bag inflator explodes, sharp metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. WHAT SUBARU WILL DO Subaru will replace the front passenger air bag inflator in your vehicle with a new one, at no charge to you. WHAT YOU SHOULD DO You should immediately contact any authorized Subaru retailer (dealer) for an appointment to have this repair performed for free. To minimize your inconvenience while the repair is being performed, please ask your retailer for alternative transportation options. Until this repair is performed, do not allow passengers to ride in the front passenger seat. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator ranges from less than one hour to approximately three hours, depending on the model. Your retailer can provide you with an estimate of the overall time needed for this service visit, as it may be necessary to make your vehicle available for a longer period of time. OWNER INFORMATION Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days. SAFETY RECALL NOTICE This is an important Safety Recall. The remedy will be performed at no charge to you. Recall: XXX-XX NHTSA ID: XXX-XXX If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop-down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: http://www.subaru.com/vehicle-recalls/airbags.html, or call 1-844-373-6614. Para información visite nuestro sitio web específico de Takata en español http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-844-373-6614. If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select “Customer Support” • By telephone: 1-844-373-6614 Monday through Friday between 8:00 a.m. and 7:00 p.m. ET • By U.S. Postal mail: Subaru of America, Inc. Attn: Customer-Retailer Services Department P.O. Box 9103, Camden, NJ 08101-9877 To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions. Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of SUBARU CORPORATION

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Subaru of America, Inc. P.O. Box 9103 Camden, NJ 08101-9877 844-373-6614 www.subaru.com Date (Month and Year) – RENOTIFICATION NOTICE Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2006-2014 model year Tribeca vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, 2004-2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you own one of these vehicles and have not had this urgent safety recall repair performed yet. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, this could cause the inflator within the air bag to explode when the passenger’s frontal air bag deploys in a crash. If the air bag inflator explodes, sharp metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. WHAT SUBARU WILL DO Subaru will replace the front passenger air bag inflator in your vehicle with a new one, at no charge to you. WHAT YOU SHOULD DO You should immediately contact any authorized Subaru retailer (dealer) for an appointment to have this repair performed for free. To minimize your inconvenience while the repair is being performed, please ask your retailer for alternative transportation options. Until this repair is performed, do not allow passengers to ride in the front passenger seat. If you are not the only driver of this vehicle, please advise all other drivers and passengers of this important information. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator ranges from less than one hour to approximately three hours, depending on the model. Your retailer can provide you with an estimate of the overall time needed for this service visit, as it may be necessary to make your vehicle available for a longer period of time. OWNER INFORMATION Government regulations require that recall notifications be sent to the last known owner of record. That information is based primarily on state registration and title data. If you are a lessor of this vehicle, federal regulations require you to forward this notice to your lessee within ten days. SAFETY RECALL NOTICE This is an important Safety Recall. The remedy will be performed at no charge to you. Recall: XXX-XX NHTSA ID: XXX-XXX If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop-down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: http://www.subaru.com/vehicle-recalls/airbags.html, or call 1-844-373-6614. Para información visite nuestro sitio web específico de Takata en español http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-844-373-6614. If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select “Customer Support” • By telephone: 1-844-373-6614 Monday through Friday between 8:00 a.m. and 7:00 p.m. ET • By U.S. Postal mail: Subaru of America, Inc. Attn: Customer-Retailer Services Department P.O. Box 9103, Camden, NJ 08101-9877 To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions. Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of SUBARU CORPORATION

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Subaru of America, Inc. Subaru Plaza P.O. Box 6000 Cherry Hill, NJ 08034-6000 800-782-2783 www.subaru.com Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2004 model year Legacy, 2003-2004 model year Outback, 2003-2005 model year Baja, and 2004-2005 model year Impreza (including WRX) vehicles, equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you currently own one of these vehicles. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. Parts are available. WHAT YOU SHOULD DO You should immediately contact your Subaru retailer (dealer) for an appointment to have the front passenger air bag inflator replaced with a new one. To minimize your inconvenience while the repair is being performed, please ask your retailer for alternative transportation options. Until this repair is performed, do not allow passengers to ride in the front passenger seat. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator is approximately 48 minutes. It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment. Please present this letter to your Subaru retailer at the time this repair procedure is performed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop-down menu. Subaru Recall WQP51/WQR53 NHTSA Recall No. 14V763/15V323 November 2017 RENOTIFICATION URGENT IMPORTANT SAFETY RECALL This notice applies to the VIN below IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: http://www.subaru.com/vehicle-recalls/airbags.html. Para información visite nuestro sitio web específico de Takata en español http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-800-SUBARU3. If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select “Contact Us” • By telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc. Attn: Customer-Retailer Services Department P.O. Box 6000, Cherry Hill, NJ 08034-6000 To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions. Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of SUBARU CORPORATION Notice to Lessors Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

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Subaru of America, Inc. Subaru Plaza P.O. Box 6000 Cherry Hill, NJ 08034-6000 800-782-2783 www.subaru.com Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2004 model year Subaru Legacy and Outback vehicles, and 2003-2005 Subaru Baja vehicles equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you currently own one of these vehicles. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. Parts are now available. WHAT YOU SHOULD DO You should immediately contact your Subaru retailer (dealer) for an appointment to have the front passenger air bag inflator replaced with a new one. Until this repair is performed, do not allow passengers to ride in the front passenger seat. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator is approximately 45 minutes. It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment. Please present this letter to your Subaru retailer at the time this repair procedure is performed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop-down menu. Subaru Recall Campaign WQP51 NHTSA Recall No. 14V-763 2003-2004 MY Legacy & Outback 2003-2005 MY Baja May 2017 RENOTIFICATION URGENT IMPORTANT SAFETY RECALL This notice applies to the VIN below IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: http://www.subaru.com/vehicle-recalls/airbags.html. Para información visite nuestro sitio web específico de Takata en español http://www.subaru.com/es/vehicle-recalls/airbags.html, o llame al 1-800-SUBARU3. If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select “Contact Us” • By telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc. Attn: Customer-Retailer Services Department P.O. Box 6000, Cherry Hill, NJ 08034-6000 To subscribe to the NHTSA Recall Notification email System, please go to: https://www-odi.nhtsa.dot.gov/nhtsa/subscriptions. Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of SUBARU CORPORATION Notice to Lessors Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

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Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 1 of 27 Continued… Subaru is conducting this limited regional recall to replace the front passenger air bag inflators produced by TK Holdings, Inc. (Takata) in certain 2003-2005 model year Legacy, Outback, and Baja vehicles and certain 2004-2005 model year Impreza (including WRX/STI) vehicles currently or previously registered in the following areas of high absolute humidity: The National Highway Traffic Safety Administration (NHTSA) is currently investigating the cause of the potential for ruptured Takata air bag inflators and the influence of high absolute humidity. In the event of a crash necessitating deployment of an affected passenger frontal air bag, it is possible that the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. REGIONAL EXPANSION – HIGH ABSOLUTE HUMIDITY This recall is a geographic expansion of the previous WQM-49 limited regional recall, which included vehicles with registration history in: Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands. Consistent with other automotive manufacturers involved in regional recalls of Takata front passenger air bag inflators, the WQP-51 recall will include additional areas of high absolute humidity based on the annual mean dew point temperature of 60.0 degrees Fahrenheit or more, and locations within 125 miles of these areas. AFFECTED VEHICLES The vehicles affected by this recall were identified by the production date range of the front passenger air bag inflators installed during vehicle production, and each vehicle’s registration history. **NOTE: 2004-05MY Impreza and 2005MY Legacy / Outback models have been incorporated into WQR-53. APPLICABILITY: 2003-2005 Subaru Legacy and Outback** 2003-2005 Subaru Baja 2004-2005 Subaru Impreza** (including WRX and STI) SUBJECT: Regional Front Passenger Air Bag Inflator Replacement ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. PRODUCT CAMPAIGN BULLETIN NUMBER: WQP-51R DATE: January 2015 NHTSA ID: 14V-763 REVISED: December 21, 2022 THIS RECALL SUPERSEDES RECALL NUMBER WQM-49 (14V-471) • The following States and U.S. Territories: о Florida о Hawaii о Puerto Rico о U.S. Virgin Islands о Guam о Saipan о American Samoa • The counties of Georgia which are adjacent to Florida • The coastal areas of: о Alabama о Louisiana о Mississippi о Texas Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 2 of 27 Continued… All vehicles affected by the WQM-49 regional recall that were not yet repaired will be included in the WQP-51 regional recall. Once WQP-51 coverage is available in the Vehicle Coverage Inquiry on subarunet.com, any open WQM-49 coverage will be expired. Not all vehicles within the following vehicle production date ranges are covered by this recall. Vehicle coverage for this recall must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This data will be available when owner notification begins. MODEL YEAR MODEL STARTING PRODUCTION DATE ENDING PRODUCTION DATE 2003 Legacy 2/18/2003 6/6/2003 2004 Legacy 3/17/2003 3/1/2004 2005 Legacy 2/23/2004 1/26/2005 2003 Outback 2/18/2003 6/11/2003 2004 Outback 3/13/2003 3/15/2004 2005 Outback 2/6/2004 10/6/2004 2003 Baja 2/18/2003 6/6/2003 2004 Baja 4/7/2003 7/21/2004 2005 Baja 3/16/2004 10/27/2004 RETAILER AFFECTED VIN LISTS Each Subaru retailer will receive an affected VIN list from their Zone Office when owner notification begins. Vehicles will be assigned to retailers in the affected VIN list as follows: • Original vehicle owners are assigned to the original selling retailer when their current address is within a 100 mile radius of that retailer. • If the original selling retailer is inactive, the VIN has been assigned to the nearest active retailer. • For any new owners or when original owners live more than 100 miles from the original selling retailer, the VIN has been assigned to the nearest active retailer. Important: Retailer affected VIN lists include owner name and address information for vehicles affected by this recall. This information will enable retailers to follow-up with owners of potentially affected vehicles. The lists contain owners’ names and addresses obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any other purpose is unlawful. Accordingly, retailers are required to limit the use of these lists for the purpose of completion of this safety recall. OWNER NOTIFICATION Notification letters will be sent to owners of all vehicles included in this recall. Owner notification will begin on January 14, 2015. A copy of the Owner notification letter is included at the end of this bulletin. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 3 of 27 Continued… SUBARU RETAILER PROGRAM RESPONSIBILITY Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer inventory, or in for service, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. Any vehicles listed in a recall/campaign that are in retailer stock must be: • Immediately identified. • Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair. • Repaired in accordance with the repair procedures outlined in this Product Campaign Bulletin. PARTS INFORMATION The parts required for this recall are listed below: Airbag Module Part Number Inflator Kit Part Number Applicability DESCRIPTION Order Quantity 98279AE04A 98279AE00A 2003-2004 Legacy / Outback & Baja (2003-2005) WQL-48/WQP-51Air Bag Module or Inflator Kit 1 These parts are available through normal parts ordering channels. In order to maintain an adequate part supply, SOA requests that retailers only order quantities necessary to satisfy anticipated demand. PART RETURN PROCEDURES Please review the ‘Inflator/Module Return’ instructions included as ‘Appendix A’ of this bulletin carefully. • A company called Takata XPO will arrange pick up of the removed inflators/modules and return them to Takata. • FedEx will no longer handle the return shipments as with previously issued Takata recalls. However, if you do not have a large amount of inflators/modules to pick up, you may be directed to use FedEx for return. Please follow the instructions given to you by Takata XPO. • Once a month or upon accumulating 200 kits for return (whichever comes first), please call Takata XPO at 1-877-650-3476 for pick up. Please see step 6 (on pg. 26) of the return instructions. • If you continue to receive inventory of inflators with the original FedEx documentation, please follow the instructions in step 4b. of the new ‘Inflator Returns’ instructions. DO NOT CALL FEDEX. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 4 of 27 Continued… • Upon claim approval and where applicable, Subaru of America, Inc. will generate a Part Return Notice requesting the old and new inflator serial number information only. DO NOT WAIT FOR TAKATA XPO TO PICK UP THE INFLATOR/ MODULE TO SEND THIS INFORMATION TO THE PARTS COLLECTION CENTER (PCC). • IMPORTANT: Each removed airbag inflator/module must be returned directly to the supplier, Takata USA, in the same box in which the new one was received. The shipping box contains a bar code label, which will be used by Takata USA to document the replacement of the old inflator/module with the new inflator/module. Therefore, it is very important for the removed inflator/module be returned in the exact same box which contained the newly-installed inflator/module for that vehicle. If the original box cannot be re-used, please refer to the shipping instructions under “Requesting a new box/ shipping labels.” • IMPORTANT: When affixing the shipping label to the shipping box do not obstruct the bar code label. • A completed SOA Warranty Parts Tag (MSA5W402A) must be attached to the returned inflator/module. The tag must contain the following information: claim number, repair date, full 17-digit VIN, and mileage. SOA PART RETURN NOTICE INFORMATION IMPORTANT NOTE: The following information is applicable to SOA and Subaru Distributors Corporation (SDC) retailers ONLY. Subaru New England (SNE) retailers will continue to follow the procedures currently in place as supplied below. All SOA and SDC retailers are required to enter BOTH the newly-installed (replacement) and the removed (original) serial numbers for the airbag inflator (or module assembly) into the supplied fields as shown in the screen shot below. Claims will not receive an “Approved” status without the serial number information being entered in the appropriate fields in the Recall Claim Entry system. As a result of adding these new required entry fields, Part Return Notices will no longer be generated. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 5 of 27 Continued… The information below is applicable to SNE retailers only: • Upon claim approval and where applicable, Subaru of America, Inc. will generate a Part Return Notice requesting information only. • To ensure proper claim credit where applicable, the old and new inflator/module serial numbers must be recorded on the Part Return Notice and sent to SOA Part Collection Center (PCC) as instructed on the return notice. • Where applicable, the completed Part Return Notice should then be sent using the YRC web portal and utilizing the “Ship Small Parcel” link which will direct the user to the appropriate UPS web page application to complete the shipment. Please keep the UPS tracking number for your records. • DO NOT WAIT FOR TAKATA XPO TO PICK UP THE INFLATOR/ MODULE TO SEND THIS INFORMATION TO THE PCC. Under no circumstances should any airbag inflators or modules be sent to Subaru of America, Inc. SERVICE PROCEDURE This Campaign involves the replacement of the inflator portion of the passenger-side front airbag assembly. This procedure will outline removal of the passenger-side airbag assembly and replacement of the inflator component and related wiring harness. VERY IMPORTANT: Failure to follow these service procedures carefully and correctly may result in an accidental deployment of the inflator and potentially cause serious injury. Please read through and understand these procedures COMPLETELY before beginning repairs. In addition, proper operation of the airbag after reassembly may be compromised if these service procedures are not followed. Tools Required DESCRIPTION BRAND OR TYPE QUANTITY Pliers – 1 Wire Cutters – 1 Needle-Nose Pliers – 1 Torque Wrench Inch-Pound 1 Safety Goggles – 1 Flat-Blade Screwdriver – 1 Scissors – 1 Ratchet 1/4” Drive 1 8 mm and 10 mm Socket 1 ea. Airbag Deployment Fixture J-39401-B 1 CAUTION: Before starting this service procedure, perform a visual inspection of both front airbags looking for any damage or abnormality. Next, turn the ignition switch to the “ON” position and confirm the airbag warning lamp illuminates then extinguishes normally. If it does not or if ANY concern is noted with the airbag system, STOP and report these findings to the customer BEFORE proceeding further. Any concerns identified with the airbag system Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 6 of 27 Continued… (when no airbag deployment has occurred), are not related to this campaign and must be addressed separately. Even if the system has a concern, this may not preclude completion of this campaign. If you are unsure about proceeding, document and fully diagnose the concern then contact the SOA Technical Helpline to review your findings. It is in the best interest of the retailer to fully document any concerns found during this preliminary inspection and review with the customer BEFORE proceeding with the campaign service procedure. • Vehicles that do not contain Genuine Subaru air bags are not eligible for this recall repair. For more information on identifying counterfeit air bags and how to address related customer situations, please refer to STIS for the “Counterfeit Air Bag Information” Dealer Advisory Bulletin dated October 25, 2012 by going to Subarunet>Service>STIS>Online Reference – choose Publication Type: ‘Other/ Miscellaneous’ and search keywords: ‘Air Bag’). • Do not proceed with this repair if your inspection reveals a non-Genuine Subaru air bag module has been installed in the vehicle. Follow the instructions described in the “Counterfeit Air Bag Information” Dealer Advisory Bulletin and contact the SOA Warranty Helpline to close out the recall coverage on the vehicle. • IMPORTANT: Always examine airbag modules closely before and during removal. Confirm they match the photos of the Genuine Subaru airbag components supplied throughout this bulletin BEFORE proceeding. The photos below are just 2 examples of aftermarket or counterfeit airbag components identified by retailers since the release of this campaign bulletin. These photos are being provided as only 2 examples of what may be a wide variety of non-OEM components. • If an aftermarket or counterfeit passenger airbag or inflator is identified at any point during the campaign service procedure, STOP IMMEDIATELY. NEVER attempt to remove or otherwise disable any aftermarket or counterfeit device. • Document the presence of the aftermarket or counterfeit device on the repair order and with photos. Report this information immediately on a Quality Monitoring Report (QMR). • Once the QMR has been submitted, contact the Subaru Claims Helpline to discuss the details. They will advise you on how to proceed with treatment of the open campaign. The shape, holes, and copper-colored stud indicate this not a Genuine Subaru inflator. VERY IMPORTANT UPDATE AS OF AUGUST 4, 2016: Subaru of America, Inc. (Subaru) has been notified by Fuji Heavy Industries (FHI) that some early production 2003 MY Legacy, Outback, and Baja vehicles may have been incorrectly included in the list of vehicles requiring inflator replacement as part of the on-going Takata recalls listed above. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 7 of 27 Continued… • These early production 2003 MY vehicles (77,000) were equipped with inflators which do not contain ammonium nitrate. • These inflators which do not contain ammonium nitrate do not require replacement as part of any Subaru airbag recall. Description of the Remedy The inspection involves lowering of the glovebox to provide enough access to visually inspect the label on the airbag module. Labels containing “7LF” identify inflators WITHOUT ammonium nitrate and those with “7LG” identify inflators WITH ammonium nitrate as shown in the photos below. If the vehicle in question is identified as having an airbag inflator without ammonium nitrate installed, STOP and note the 11-digit serial number ONLY as no further action is required other than refitting the glove box. Only vehicles with airbag inflators containing ammonium nitrate are affected by this campaign. See the Claim Reimbursement and Entry Procedures at the end of this announcement for instructions on how to submit a claim for “Inspection Only” when an inflator without ammonium nitrate is identified. Inflator WITHOUT Ammonium Nitrate- Serial Number Label Location (2003 Legacy, Outback and Baja models only): Record this 12-digit number for claims purposes. Inflator WITH Ammonium Nitrate- Serial Number Label Location Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 8 of 27 Continued… • Additional 2003 Leg / Obk / Baja Module / Inflator Inspection info to add: If the serial number label is missing, illegible or if there is any uncertainty if the airbag module is affected by this Recall Campaign, follow the Counterfeit / Non-Genuine airbag inspection process provided above. Always take photos of the module showing the entire inflator along with an additional photo showing the area where the label should be as seen in the photos below. Next, submit a Quality Monitoring Report (QMR) requesting SOA review. A member of the Claims Team will contact the Retailer following review of the QMR submission with information on how to proceed. Label Detail Inflator WITH Ammonium Nitrate “7LG” AFFECTED Inflator WITHOUT Ammonium Nitrate “7LF” NOT AFFECTED Labor Description Labor Operation # Labor Time Fail Code Claim Type 2003MY LEGACY / OUTBACK PASSENGER FRONT AIRBAG INFLATOR INSPECTION ONLY (Vehicles equipped with inflator ammonium nitrate.) A182-038 0.3 WQP-51 RC IMPORTANT NOTE: The complete 11-digit airbag module Serial Number MUST be recorded during inspection and entered into the Miscellaneous Detail field as part of the campaign completion / claim entry process. If you have any questions, please contact the Claims Helpline at 1-866-782-2782. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 9 of 27 Continued… *SERVICE PROCEDURE FOR 2003-04MY LEGACY / OUTBACK AND 2003-05MY BAJA MODELS* Inflator Kit part number: 98279AE00A CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag System AB in the Body Section of the Service Manual before handling or servicing any airbag module! STEP 1- PREPARATION: • Turn the ignition “OFF”. • Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before proceeding further. • Remove the glove box assembly following the procedure in the applicable Service Manual and using the tips below. The glove box is held in place by 8 screws. о The 2 upper left and right hand corner screws have a distinctive gold finish and 10mm hex head. It is helpful to leave these 2 screws until last when removing and install first during replacement to support the weight of the assembly. о It is necessary to remove the knockout plugs (stopper in the Service Manual) to gain access to all the mounting screws. о It is possible to leave the stoppers in place during servicing by carefully bending in the sides of the glove box until the stoppers are cleared. • To prevent damage, do not bend them in any further than necessary. • IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically while performing the procedure or after stepping away, remove any possible static charge from your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g. the door striker). Remove from your person all electronic devices including cell phones before proceeding. • Disconnect the airbag module harness connector (A) and release it from the support beam bracket. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 10 of 27 Continued… • Remove the 3 retaining bolts and CAREFULLY remove the airbag module from the vehicle and place it on a clean cloth to protect the dash trim outer surface portion from damage. IMPORTANT: DO NOT destroy or damage the Kit Box as it MUST be used for the original inflator’s return shipping. • Open the Kit Box and confirm all the necessary components are included: 4 Self-Locking nuts New Inflator (yellow tape applied to one end to identify it as the replacement part) New Inflator Harness Electro-Tap (red shorting crimp connector) Shipping Declaration document, FedEx document pouch and return shipping label Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 11 of 27 Continued… • IMPORTANT: The removed airbag module must be mounted to the Airbag Deployment Fixture (part number J-39401-B) as shown in the photo below to better secure it during the inflator and wiring harness component replacement procedures. When mounting the module to the fixture, pay close attention to the harness routing as shown in the photo below. Always perform this work in an area away from others to reduce chances of inadvertent injury should any deployment occur. Take your surroundings into account to avoid possible hazards should inadvertent deployment occur or sources of static or other electricity that could potentially induce such a deployment. STEP 2- Remove the harness clip from the retainer bracket by rotating the harness / clip 90 degrees then releasing it from the bracket with needle-nose pliers. STEP 3- CAREFULLY cut the yellow harness cover (approximately 1 1/2 inches) enough to expose the 2 yellow wires inside and provide enough room to install the Electro-Tap Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 12 of 27 Continued… (shorting) connector using a scissor or wire cutter (no knives or razors). TAKE YOUR TIME AND BE CAREFUL TO NOT CUT THE 2 YELLOW WIRES! Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 13 of 27 Continued… STEP 4- Short the 2 yellow wires together by installing the Electro-Tap connector. The connector creates a short circuit which acts as a safeguard to prevent against static discharge that may deploy the removed inflator. The tab portion of the Electro-Tap connector MUST be cut off prior to use to insure a good short-circuit is made as shown in the illustration below. Follow the sequence below for installing the Electro-Tap connector. Use pliers to squeeze closed the two sections of the connector together, one section at a time. STEP 5- Once the Electro-Tap connector is fully crimped in place, cut the 2 yellow wires on the body harness connector side of the Electro-Tap connector. This tab MUST be cut off Insert 1 wire in the Electro-Tap Fold 1 2 3 4 Crimp closed with pliers Place the other wire in the Electro-Tap, fold then crimp closed with pliers 5 CUT Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 14 of 27 Continued… STEP 6- Remove the two 8mm self-locking nuts securing the stopper plate. Loosen but do not remove the other two nuts on the mounting bracket as leaving them in place will help keep the airbag assembly together. NEVER ATTEMPT TO REMOVE THE HARNESS CONNECTORS FROM THE INFLATOR! STEP 7- With the stopper plate removed and the other 2 self-locking nuts loosened, unseat the inflator off the mounting bracket end plate then rotate it slightly CLOCKWISE to make it easier to remove as shown below. Slide the original inflator out of the mounting bracket while feeding the cut off portion of the wiring harness through the “D-Shaped” hole in the end plate. NEVER ATTEMPT TO REMOVE THE HARNESS CONNECTORS FROM THE INFLATOR! Place the removed original air bag inflator in the “cradle” of the Kit Box insert. Stopper Plate Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 15 of 27 Continued… STEP 8- VERY IMPORTANT: Record the FedEx Shipper Receipt Number (located at the top of the return shipping label included with the new inflator) and the 11-digit alphanumeric serial number for both the new and the removed inflators on the hard copy of the Repair Order. For SOA and SDC Retailers ONLY, this information will be required for claim approval. For SNE retailers, this information will be required for completion of the Part Return Notice which will be forwarded by the retailer to the PCC. STEP 9- Install the new inflator into the mounting bracket so the yellow taped end aligns with the removed stopper plate. Make sure the “D-shaped” portion of the inflator harness connector boss aligns with the “D-shaped” portion of the hole in the end of the mounting bracket as shown below. When properly installed, the end of the inflator will be seated tight against the mounting bracket. Do not peel the white harness connection dust cover at this time. Inflator properly seated against mounting bracket (NO GAP) STEP 10- As shown below, install but do not fully tighten 2 of the NEW self-locking nuts while holding the stopper plate tight against the inflator. Remove the nuts still installed on the mounting bracket and replace them with 2 NEW self-locking nuts. Once all 4 NEW nuts are in place, torque to 31 – 38 inch pounds in the sequence shown below. Use a marker to mark the nuts after torquing to indicate they have been fully tightened. 3 2 1 4 Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 16 of 27 Continued… STEP 11- The new inflator wiring harness has a “long side” and a “short side” with round 2-pin connectors on both ends. The short side with red wires will connect to the end of the inflator with the round wiring harness connector boss, yellow tape and removable stopper plate. VERY IMPORTANT: When connecting the new harness to the inflator, both sides of the harness MUST be routed toward the module’s mounting brackets as shown in the photos below. Peel off the white dust cover from the round connector boss end of the inflator ONLY. CAREFULLY align the pins with the female terminals of the harness connector (2 red wires) as shown in the sequence below. IMPORTANT: NEVER PEEL BOTH THE WHITE DUST COVERS OFF AT THE SAME TIME! Once pin alignment is confirmed, push down firmly to engage the connector’s 3 locking tangs into the locking groove inside the connector boss. Confirm the connector is locked by prying up LIGHTLY with a small flat-blade screwdriver. Repeat the procedure on the D-shaped connector boss end (2 yellow wires). Reinstall the black wiring harness retaining clip into the mounting bracket to complete the airbag reassembly. STEP 12- Reinstall the airbag assembly into the vehicle in reverse order of disassembly. Before installing the glove box assembly, reconnect the negative battery cable. Turn the ignition key “ON” and confirm the AIRBAG warning light comes on then cycles off properly. Once proper warning light operation is confirmed, reinstall the glove box assembly to complete the procedure. STEP 13- Place the removed original air bag inflator in the “cradle” of the Kit Box insert, with a completed SOA warranty parts tag (MSA5W402A) attached to it. The tag must contain the following information: Claim Number, Repair Date, 17-digit VIN, and vehicle mileage. Refer to the “PARTS RETURN PROCEDURES” section of this bulletin (page 4) for further return shipping instructions and information. Ensure both the removed and installed inflator serial numbers along with the FedEx Shipper Receipt number have been recorded correctly as previously instructed on the repair order hard copy before returning the removed part to your Parts Department. IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIR BAG INFLATORS BE RETURNED TO SUBARU OF AMERICA, INC. Locking Groove Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 17 of 27 Continued… *SERVICE PROCEDURE FOR 2003-2004MY LEGACY / OUTBACK AND 2003-2005MY BAJA MODELS* Replacement Airbag Module Assembly Part Number: 98279AE04A IMPORTANT NOTES: The new module assembly does not include the lid (outer trim cover). In this procedure, the lid is transferred to the new module from the original. In an extremely rare case where a lid gets damaged during the transfer, part numbers for replacements are provided below. Description Part Number Color AIR B MOD P KIT LID 98279AE05ADG Brown 98279AE05AML Black CAUTION: Refer to the “CAUTION” section in the General Description portion of Airbag System AB in the Body Section of the Service Manual before handling or servicing any airbag module! STEP 1- PREPARATION: Before proceeding, confirm the airbag lamp cycles on and then off normally as part of the self-check and using SSM, confirm there are no DTCs stored in the airbag system. Inspect the dash area around the passenger airbag module for any marks or damage. Document and photograph any conditions observed before starting this procedure. • Turn the ignition “OFF”. • Disconnect the Negative (ground) cable from the battery and wait at least 60 seconds before proceeding further. • Remove the glove box assembly following the procedure in the applicable Service Manual and using the tips below. o The glove box is held in place by 8 screws. The 2 upper left and right hand corner screws have a distinctive gold finish and 10mm hex head. It is helpful to leave these 2 screws until last when removing and install first during replacement to support the weight of the assembly. o It is necessary to remove the knockout plugs (stopper in the Service Manual) to gain access to all the mounting screws. o It is possible to leave the stoppers in place during servicing by carefully bending in the sides of the glove box until the stoppers are cleared. • To prevent damage, do not bend them in any further than necessary. IMPORTANT: Whenever beginning to remove (or install) the airbag assembly, and periodically while performing the procedure or after stepping away, remove any possible static charge from your body by momentarily touching a clean, bare metal ground point on the vehicle (e.g. the door striker). Remove from your person all electronic devices including cell phones before proceeding. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 18 of 27 Continued… • Disconnect the airbag module harness connector (A) and release it from the support beam bracket. • Remove the 3 retaining bolts and CAREFULLY remove the airbag module from the vehicle by carefully releasing the cover tabs from the underside of the dash and pushing the module up and out. Use caution and protective coverings to avoid damaging the dashboard pad. Place the airbag module on a clean cloth to protect the module lid from scuffs, scratches or other damage. STEP 2- TRIM COVER / LID REMOVAL: VERY IMPORTANT: Before removing the original trim cover / lid from the module, note the orientation of the cover in relation to the module as the module can be installed upside down in the cover. (TIP: The bottom or harness side goes toward the “SRS AIRBAG” side of the cover as shown.) CAUTION: During cold temperatures always let the cover warm to room temperature before attempting claw removal. In all cases, limit any distortion of the airbag cover to avoid damaging it. • Using a trim clip removal tool and starting on the harness-side of the module assembly as shown in the sequence below, CAREFULLY insert the tool and twist ONLY AS MUCH AS IS REQUIRED to release the slightly longer center retaining claw from the trim cover. Once released with the tool, the other 6 claws will release easily by hand. • Rotate the inflator portion of the assembly outward from the cover to release the 7 label-side claws and separate the cover from the module. No tool is required as all the 7 label-side claws are the same size. Serial Number FIGURE1 Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 19 of 27 Continued… Trim Clip Removal Tool Inserted Twisting the Tool and Releasing Center Claw All Harness-Side Claws Released Center Claw Released Serial Number Inside view of a damaged cover, shows tearing and material missing. This cover must be replaced. OK Close-up of a witness mark left behind by the inside of the center retaining claw. This is normal and acceptable. There is no need to replace the cover for this. Step 3- Confirm the orientation is correct as outlined earlier in this bulletin. Refit the original cover, if reusable, onto the replacement module assembly. Make sure all the claws are fully engaged (see Figure 1 above). When properly installed, the cover should feel loose with a small amount of freeplay. If the cover is tight (no freeplay or looseness), it most likely is not fully engaged onto the claws. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 20 of 27 Continued… Step 4- VERY IMPORTANT: Record the alpha-numeric serial numbers for BOTH the original and the replacement module assemblies on the hard copy of the Repair Order. See pages 18 & 19 for serial number location photos. For SOA and SDC Retailers ONLY, this information will be required for claim approval. For SNE retailers, this information will be required for completion of the Part Return Notice which will be forwarded by the retailer to the PCC. Step 5- After confirming the cover is properly fitted to the module, reinstall the module assembly in reverse order of disassembly. Before installing the glove box assembly, reconnect the negative battery cable. Turn the ignition key “ON” and confirm the AIRBAG warning light comes on then cycles off properly. Once proper warning light operation is confirmed, reinstall the glove box assembly. Step 6- Place the removed module assembly into the returnable shipping box. Refer to the SHIPPING DOCUMENTATION AND INSTRUCTIONS (Appendix A) found toward the end of this bulletin. IMPORTANT: UNDER NO CIRCUMSTANCES SHOULD ANY AIRBAG MODULES BE RETURNED TO SUBARU OF AMERICA, INC. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 21 of 27 Continued… RECALL IDENTIFICATION LABEL Type or print the necessary information on a Service Program identification label. The completed label should be attached to the vehicle’s upper radiator support. Additional labels are available through normal parts ordering channels. The part number is MSA6P1302. Ordering qty 1 = 1 sheet of 20 labels. PART NUMBER APPLICABILITY DESCRIPTION ORDER QUANTITY MSA6P1302 All models Campaign Completion Labels (contains one sheet of 20 labels) 1 WQP-51 Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 22 of 27 Continued… CLAIM REIMBURSEMENT AND ENTRY PROCEDURES Credit to perform this recall will be based on the submission of properly completed repair order information. Retailers may submit claims through ‘Vehicle Claim Entry’ on Subarunet.com. Listed below is claim entry information: CLAIM TYPE CAMPAIGN CODE APPLICABILITY LABOR DESCRIPTION LABOR TIME RC WQP-51 2003-2004 Legacy and Outback 2003-2005 Baja A182-031 Front Passenger Air Bag Inflator or Module Replacement 0.8 Airbag Module Part Number Inflator Kit Part Number Applicability DESCRIPTION Order Quantity 98279AE04A 98279AE00A 2003-2004 Legacy / Outback & 2003-2005 Baja WQL-48/WQP-51Air Bag Module or Inflator Kit 1 For SOA and SDC Retailers: Serial Number Entry Upon entry of a recall claim, BOTH the newly-installed (replacement) and the removed (original) serial numbers are required to be entered in the appropriate fields in the Recall Claim Entry system. As a result of adding these new required entry fields, Part Return Notices will no longer be generated. For SNE Retailers ONLY Miscellaneous Detail Field The serial number of the NEW air bag inflator or Module installed MUST be entered in the “Misc. Detail” field. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 23 of 27 Continued… OWNER NOTIFICATION LETTER Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Subaru of America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2003-2005 model year Subaru Legacy and Outback vehicles, 2003-2005 model year Subaru Baja vehicles, and 2004-2005 model year Subaru Impreza (including WRX/STI) vehicles. You received this notice because our records indicate that you currently own one of these vehicles. REASON FOR THE RECALL The National Highway Traffic Administration (NHTSA) is investigating whether exposure to high absolute humidity may, upon air bag deployment, lead to a rupture of air bag inflators produced by TK Holdings, Inc. (Takata). In cooperation with that investigation, Subaru is conducting this regional recall to replace Takata front passenger air bag inflators in certain vehicles with current or previous registration in the following areas of high absolute humidity: REMEDY Subaru will replace the inflator for your front passenger air bag at no cost to you. Subaru Recall Campaign WQP-51 NHTSA Recall No. 14V-763 January 2015 IMPORTANT SAFETY RECALL This notice applies to the VIN identified in the address section printed below. • The following States and U.S. Territories: o Florida o Hawaii o Puerto Rico o U.S. Virgin Islands o Guam o Saipan o American Samoa • The counties of Georgia which are adjacent to Florida • The coastal areas of: o Alabama o Louisiana o Mississippi o Texas SAFETY HAZARD In the event of a crash necessitating deployment of the front passenger air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. WHAT YOU SHOULD DO You should immediately contact your Subaru retailer (dealer) for an appointment to have the front passenger air bag inflator replaced with a new one. Until this repair is performed, do not allow passengers to ride in the front passenger seat. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 24 of 27 Continued… Although we have not experienced a parts shortage, we will cover a loaner vehicle if your retailer does not have the part in stock to repair your vehicle under this recall. If you are uncomfortable driving the vehicle to your Subaru retailer, please contact your Subaru retailer who will arrange for vehicle pick up. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator is approximately one hour and 45 minutes for the affected 2005 model year Legacy and Outback vehicles, and approximately 40 minutes for all of the other vehicles affected by this recall. It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer flexibility in scheduling. Please present this letter to your Subaru retailer at the time this repair procedure is performed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: • http://www.wqp51.service-campaign.com If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select ‘Customer Support’ • By telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc., Attn: Customer-Retailer Services Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000 Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed. Sincerely, Subaru of America, Inc. Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.) A subsidiary of Fuji Heavy Industries Ltd. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 25 of 27 Continued… SECOND OWNER NOTIFICATION LETTER Subaru Recall Campaign WQP-51 NHTSA Recall No. 14V-763 November 2016 – Second Notice IMPORTANT SAFETY RECALL This notice applies to the VIN identified in the address section printed below. Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2004 model year Subaru Legacy and Outback vehicles and certain 2003-2005 model year Subaru Baja vehicles, equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you currently own one of these vehicles. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. WHAT YOU SHOULD DO You should immediately contact your Subaru retailer (dealer) for an appointment to have the front passenger air bag inflator replaced with a new one. Until this repair is performed, do not allow passengers to ride in the front passenger seat. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator is approximately 45 minutes. It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment. Please present this letter to your Subaru retailer at the time this repair procedure is performed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 26 of 27 Continued… Notice to Lessors: Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.) A subsidiary of Fuji Heavy Industries Ltd. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information about future parts availability and the most Frequently Asked Questions, please go to: • http://www.wqp51.service-campaign.com If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select ‘Customer Support’ • By telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc., Attn: Customer-Retailer Services Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000 Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800- 424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of Fuji Heavy Industries Ltd. Bulletin Number: WQP-51R; Revised: December 21, 2022 Page 27 of 27 SHIPPING DOCUMENTATION AND INSTRUCTIONS (Appendix A) 5. Shipping Instructions – Prepare the Pallet a) Accumulate and palletize Kits b) Arrange Kits on Pallet as pictured here • 20 boxes per row/layer (5×4) • 10 rows/layers per pallet (200 boxes) c) Shrink-wrap Kits to Pallet d) Affix Over-pack Label on (1) side of Pallet (Not on Top) NOTE INFLATOR RETURNS These Return Instructions are for the Continental US dealerships (48 States). NOTE: Locations outside of the Continental United States (Hawaii, Alaska, Puerto Rico, Virgin Islands INCLUDING Mexico and Canada CANNOT follow below shipping instructions. Instead, dealerships in these locations MUST contact the following Takata/XPO USA representative directly for shipping instructions: Miguel Prigadaa – Tel #: 210-250-5078 or Email: MLGTakataRestraints_International@menloworldwide.com 1. Shipping Documents 8. Requesting a New Box / Shipping Labels If a new box or replacement shipping labels are needed, please contact the representative listed below by phone or email to request replacement materials. Primary Contact: Armando Gonzalez – Tel #: 210-250-5079 E-Mail: FieldAction.14305@menloworldwide.com To help expedite your request, please be prepared to provide the following information: a) Serial number on the original box b) What Type of shipping material needed • Replacement Box • Two Part Return Label • Bill of Lading • ERG Form c) Dealer Shipping Information • Contact name • Dealer Address • Phone Number 4b. Shipping Instructions – Label each Box a) If you continue receiving Inflator Kits with the original Fedex Documentation: 1. Peel off the backing of the Fedex Ground PRP Shipping label and affix to top of box to left of the Class 9 label. • Use the scribe line on the box as a guide • The FedEx Ground PRP Shipping label must not touch any portion of the printing to the right of the scribe line. 2. Discard the remaining Documentation 3. Do Not contact FedEx 3. Closure Instructions a) Close the top box flap, per box closure instructions located on front panel of box. 2. Packing Instructions a) Confirm box is in acceptable condition. If a new box is needed, follow the New Box instructions located In Box 8 of this page. b) Place the un-deployed air bag inflator in the “cradle” of the box insert. 6. Shipping Instructions – Schedule LTL Pickup a) Upon Accumulating 200 kits (1 Over-pack/Pallet) Minimum • Call XPO at 1-877-650-3476 • If 200 Kits have not been accumulated in 30 days, please call XPO for direction c) Have the following Information Available • Dealer # • Quantity of Over-packs/Pallets • Quantity of Passenger Inflator Kits on each Pallet • Email Address where shipping Documentation can be received a) Box Label • Supplied with each Kit • To be affixed to each box b) Over-pack Label • To be supplied by XPO. • To be affixed to the outside of each pallet c) Bill of Lading • To be supplied by XPO. • Print 2 copies: 1 for Dealer Records, 1 for LTL Driver d) ERG Document • To be supplied by XPO. • To be provide by the Dealer to the LTL Driver for each shipment 4a. Shipping Instructions – Label each Box a) New Labels will begin shipping in each kit starting mid August, 2015 Subaru Inflator Kit will contain this two-part label: Peel off ‘Ship To’ Label. Affix Label to Box. Do not cover up Class 9 Marking. 7. Shipping Instructions – Ship a) Give 1 Copy of BOL and 1 Copy of ERG to Driver b) Retain 1 Copy of BOL for Dealership records and archive for 2 Years https://www.subarunet.com/home/content/1505

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Subaru of America, Inc. Subaru Plaza P.O. Box 6000 Cherry Hill, NJ 08034-6000 800-782-2783 www.subaru.com Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. SUBARU OF AMERICA, INC. has decided that a defect, which relates to motor vehicle safety, exists in certain 2003-2004 model year Subaru Legacy and Outback vehicles and certain 2003-2005 model year Subaru Baja vehicles, equipped with a non-desiccated Takata-sourced passenger side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate. You received this notice because our records indicate that you currently own one of these vehicles. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD The affected vehicles are equipped with a Takata-sourced passenger side frontal air bag that may be susceptible to moisture intrusion. Over time, that could cause the inflator to rupture when the passenger’s frontal air bag deploys in a crash. If the inflator ruptures, metal fragments could strike vehicle occupants, potentially resulting in serious injury or death. WHAT YOU SHOULD DO You should immediately contact your Subaru retailer (dealer) for an appointment to have the front passenger air bag inflator replaced with a new one. Until this repair is performed, do not allow passengers to ride in the front passenger seat. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator is approximately 45 minutes. It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment. Please present this letter to your Subaru retailer at the time this repair procedure is performed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer, you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information about future parts availability and the most Frequently Asked Questions, please go to: • http://www.wqp51.service-campaign.com If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select “Contact Us” • By telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET Subaru Recall Campaign WQP-51 NHTSA Recall No. 14V-763 November 2016 – Second Notice IMPORTANT SAFETY RECALL This notice applies to the VIN identified in the address section printed below. Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc., Attn: Customer-Retailer Services Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000 Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible. Sincerely, Subaru of America, Inc. A subsidiary of Fuji Heavy Industries Ltd. Notice to Lessors Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

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Subaru of America, Inc. Subaru Plaza P.O. Box 6000 Cherry Hill, NJ 08034-6000 800-782-2783 www.subaru.com Dear Subaru Owner: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Subaru of America, Inc. has decided that a defect which relates to motor vehicle safety exists in certain 2003-2005 model year Subaru Legacy and Outback vehicles, 2003-2005 model year Subaru Baja vehicles, and 2004-2005 model year Subaru Impreza (including WRX/STI) vehicles. You received this notice because our records indicate that you currently own one of these vehicles. REASON FOR THE RECALL The National Highway Traffic Administration (NHTSA) is investigating whether exposure to high absolute humidity may, upon air bag deployment, lead to a rupture of air bag inflators produced by TK Holdings, Inc. (Takata). In cooperation with that investigation, Subaru is conducting this regional recall to replace Takata front passenger air bag inflators in certain vehicles with current or previous registration in the following areas of high absolute humidity:  The following States and U.S. Territories: o Florida o Hawaii o Puerto Rico o U.S. Virgin Islands o Guam o Saipan o American Samoa  The counties of Georgia which are adjacent to Florida  The coastal areas of: o Alabama o Louisiana o Mississippi o Texas SAFETY HAZARD In the event of a crash necessitating deployment of the front passenger air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. REMEDY Subaru will replace the inflator for your front passenger air bag at no cost to you. WHAT YOU SHOULD DO You should immediately contact your Subaru retailer (dealer) for an appointment to have the front passenger air bag inflator replaced with a new one. Until this repair is performed, do not allow passengers to ride in the front passenger seat. Although we have not experienced a parts shortage, we will cover a loaner vehicle if your retailer does not have the part in stock to repair your vehicle under this recall. If you are uncomfortable driving the vehicle to your Subaru retailer, please contact your Subaru retailer who will arrange for vehicle pick up. Subaru Recall Campaign WQP-51 NHTSA Recall No. 14V-763 January 2015 IMPORTANT SAFETY RECALL This notice applies to the VIN identified in the address section printed below. HOW LONG WILL THE AIR BAG INFLATOR REPLACEMENT TAKE? The time to replace the front passenger air bag inflator is approximately one hour and 45 minutes for the affected 2005 model year Legacy and Outback vehicles, and approximately 40 minutes for all of the other vehicles affected by this recall. It may be necessary to leave your vehicle for a longer period of time on the day of your scheduled appointment to allow your Subaru retailer flexibility in scheduling. Please present this letter to your Subaru retailer at the time this repair procedure is performed. CHANGED YOUR ADDRESS OR SOLD YOUR SUBARU? If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us. Or if you prefer to update this information online, please go to www.subaru.com, select ‘Customer Support,’ then select ‘Address Update’ or ‘Ownership Update’ from the drop down menu. IF YOU NEED FURTHER ASSISTANCE: To locate the nearest Subaru retailer you can access our website at www.subaru.com and select ‘Find a Retailer.’ For additional information and the most Frequently Asked Questions, please go to: • http://www.wqp51.service-campaign.com If you need additional assistance, please contact us directly: • By e-mail: Go to www.subaru.com and select ‘Customer Support’ • By telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through Thursday between 7:30 a.m. and 8:00 p.m. ET Friday between 10:30 a.m. and 5:00 p.m. ET Saturday between 9:00 a.m. and 3:30 p.m. ET • By U.S. Postal mail: Write us at Subaru of America, Inc., Attn: Customer-Retailer Services Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000 Please contact us immediately if the Subaru retailer fails or is unable to make the necessary repairs free of charge. You may also contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE, West Building, Washington, DC 20590 or call the toll free Auto Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov if you believe the Subaru retailer has failed or is unable to remedy your vehicle without charge within a reasonable amount of time. Your continued satisfaction with your Subaru is important to us. Please understand that we have taken this action in the interest of your safety and your vehicle’s proper operation. We sincerely apologize for any inconvenience this matter may cause and urge you to schedule an appointment as soon as possible to have this repair performed. Sincerely, Subaru of America, Inc. A subsidiary of Fuji Heavy Industries Ltd. Notice to Lessors Under Federal law the lessor of a vehicle who receives this letter must provide a copy of it to the vehicle lessee(s) within 10 business days from receipt. The lessor must also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve months prior to the date of this notification has been the owner, as referenced on the vehicle’s title, of any five or more leased vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: November 11, 2015 Subject: Takata air bag inflator return procedures (WQP‐51 and WQR‐53) REMINDER: In August, the part return procedures were changed for all current Takata air bag inflator recalls. FedEx will no longer handle the Takata air bag inflator return shipments. The Product Campaign Bulletins on STIS have been updated with the revised part return procedures and information required on the SOA Part Return Notice. In summary:  A company called Stericycle will arrange pick up of the inflators and return them to Takata.  Once a month or upon accumulating 200 kits for return (whichever comes first) please call Stericycle at 1‐877‐650‐3476 for pick up. Please see step 6 of the return instructions. Please be advised that Stericycle may instruct you to wait until you have accumulated more inflators for pickup. Please follow the direction provided to you by Stericycle.  Upon claim approval, Subaru of America, Inc. will generate a Part Return Notice requesting the old and new inflator serial number information only. DO NOT WAIT FOR STERICYCLE TO PICK UP THE INFLATOR TO SEND THIS INFORMATION TO THE PARTS COLLECTION CENTER (PCC). Starting in September, new inflator shipments from Takata to SOA contained the new shipping documents. If you have or continue to receive inventory of inflator kits with the original FedEx shipping documents, do not contact FedEx. Please refer to step 4b. – Shipping Instructions – included in Appendix A of the bulletins. Please ensure that all appropriate personnel thoroughly read the revised instructions. If you have any questions regarding the new procedures, please contact the Parts Information Coordinators at (866)782‐2782.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: June 26, 2017 Subject: Monthly email Owner Notification ‐ Takata Recalls As part of our continued efforts to increase repair completion rates for the various phases of our Takata air bag inflator recall, please be advised that SOA will be sending monthly Takata recall reminder emails to all affected owners with a valid email address on file with MySubaru.com, starting this week. This is in addition to the monthly Care Connect Market Drivers that are automatically sent by each retailer. As we work through the Takata recall process, we will continue to mail owner notification letters advising additional customers that parts are available, and to schedule an appointment. These owners will be notified based on the priority group assignments established by NHTSA, in conjunction with the available parts supply. If an owner has not yet been notified by first class mail to schedule an appointment, they will not receive a reminder email. As a reminder, if a customer requests a loaner car due to any repair delays related to either a parts supply condition or a short‐term retailer service capacity issue, retailers shall make every effort to provide that customer with a loaner car. Normal warranty procedures should be followed to obtain reimbursement for the loaner car, in accordance with section 8.4.7 of the Claims Policies and Procedures Manual on Subarunet.com. We sincerely appreciate the efforts and cooperation of our retailers as we work through this unprecedented recall. Let’s take every opportunity to take care of these customers and provide a great service experience, despite the circumstances.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: September 11, 2018 UPDATE: Takata Recalls Front Passenger Air Bag Inflator Owner Renotifications As we work through the Takata recall process, we will continue to mail owner re-notification letters to urge additional customers to schedule an appointment for the repair. This notification process is being prioritized in phases, based on parts supply, age of the inflator in the vehicle (oldest first), and geographic registration history of the vehicle. The next group of renotification letters will include the following affected vehicles, based on recently refreshed owner information from IHS (Polk): WQP51 & WQR53: 2003-2008 Legacy 2003-2008 Outback 2004-2005 Impreza (including WRX) Approximately 137,000 renotifications will be mailed, nationally. Refreshed affected VIN lists have been distributed to each Region/Zone Office, which include the latest owner registration data for all open Takata recalls. As always, please be sure to review the latest version of the Product Campaign Bulletin as found on STIS for the installation instructions and detailed parts information. Thank you.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: June 26, 2017 Subject: Takata Recalls ‐ Loaner Car Utilization This is a reminder of our continuing efforts to increase repair completion rates for the various phases of our Takata air bag inflator recall. Of course, our number one priority is to ensure the safety of our customers, but secondly, we should also be making our best efforts to minimize any inconvenience in getting the repair work completed. Subaru of America is continuing with its policy that If a customer requests a loaner car due to any repair delays related to either a parts supply condition or a short‐term retailer service capacity issue, retailers shall make every effort to provide customers with a loaner car. Normal warranty procedures should be followed to obtain reimbursement for the loaner car, in accordance with section 8.4.7 of the Claims Policies and Procedures Manual on Subarunet.com.

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SUBARUNET ANNOUNCEMENT NOVEMBER 1, 2017 SUBJECT: Takata Bankruptcy Notices ATTENTION: Retailer Principal, General Manager, Fixed Operations Director, Service Manager, Service Advisor FROM: Subaru of America Service Dept. U. S. Takata Debtors recently mailed a legal notice regarding its chapter 11 bankruptcy case to anyone who has a potential claim against Takata. If you receive inquiries from these vehicle owners about this notice, please advise them of the following:  The notice you received was not sent by Subaru of America, Inc  The notice was sent by Takata (specifically T. K. Holdings and certain affiliates) and is related to the Takata bankruptcy case  Subaru cannot provide you with legal advice regarding the Takata bankruptcy, but if you have questions about the notice, you can contact the Takata Airbag Inflator Claim and Notification Center at 833‐619‐7579, send an email to tkppic@primeclerk.com, or visit TKRestructuring.com/PPIC. If a customer contacts your dealership regarding the Takata legal notice, you should check the vehicle’s VIN in vehicle inquiry to determine the status of any open recalls on the vehicle. If the status shows “open”, please schedule a service appointment for the owner so the vehicle can be immediately repaired. If the status shows “closed”, the repair has already been completed and no further action is necessary. If no Takata recalls appear, the vehicle may or may not be subject to a Takata related recall in the future. Customers can find more information about obtaining free replacement air bags at www.airbagrecall.com. Additionally, retailer representatives should tell customers they cannot give legal advice and if customers have specific legal questions, they should consult with an attorney.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: June 26, 2017 Subject: News about Takata Bankruptcy Filing Subaru retailers may have seen the recent news about Takata’s bankruptcy filing. We have been advised by our parent company, Subaru Corporation, that they met with Takata Japan today, and there should be no change to our recall parts supply schedule and future parts quantities.

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To: All Subaru Retailers From: Subaru of America, Inc – Service Department Date: September 25, 2017 Re: Takata Recall ‐ Stericycle Outreach to Priority Groups 1‐3 Dear Retailers, Stericycle Expert Solutions will begin reaching out, identifying themselves as the “Subaru Recall Team”, to customers who still have an open Takata Recall and fall into Priority Groups 1‐3 (includes recall codes WQP‐51 & WQR‐53). This outreach will be via phone, email & direct mail and will strongly suggest owners come in for their free repair as soon as possible. Stericycle’s call team will be connecting each responsive owner with their local retailer to help set up a time for the repair. You should still continue sending out your monthly Care Connect mailers, and any additional outbound contact you are currently initiating with these customers in order to help us meet our NHTSA‐ordered completion goal by the end of 2017. If a customer comes to you with questions about these mailers, please have them contact the Stericycle hotline at 1‐844‐373‐ 6618 or Customer Retailer Services at 1‐800‐782‐2783. Thank you for your support in helping keep our customers safe.

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TO: Parts Managers/Service Managers FROM: Subaru of America, Inc. DEPARTMENT: Parts & Service DATE: 11/02/17 SUBJ: Parts Return Request – Takata Inflator 98279AE00A —————————————————————————————————————————————— Parts Return Requested for Takata Inflator Part Number 98279AE00A, 98271AE05AML, & 98271AE05AML Takata part number 98279AE00A has been superseded by part number 98279AE04A as a recall replacement part for the 2003-2004 Legacy/Outback & 2003-2006 Baja. Please refer to Product Campaign Bulletin TKA-16&17, TKB-16&17, & TKC-16&17, WQR-53 & WQP-51. SOA is requesting that all retailers return existing stock of part number 98279AE00A, 98271AE05AML, & 98271AE05AML to their facing RDC. All claims were entered for the retailers based on their PRIME inventory. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity. Please Note: All Takata recall parts must be ordered through PRIME. IMPORTANT: Airbag inflators are considered a HAZMAT material and must be shipped following the appropriate HAZMAT shipping process (refer to Subarunet > Parts Policies/Procedure Manual > Section 14 Parts Returns > 14.1 Returns of Hazardous Materials).

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: December 17, 2019 UPDATE: Takata ‘Like-for-Like Recalls’ – TKA20 (Zone A), TKB20 (Zone B), TKC20 (Zone C) As previously communicated, the next phase of the Takata recalls will be launched early next year. That phase will include approximately 500,000 Subaru vehicles which previously had an interim repair performed under the current Takata recalls. Interim repairs, also referred to as like-for-like repairs, involved the installation of a non-desiccated PSAN Takata-sourced inflator, prior to the availability of final repair parts which do not contain PSAN. Background The National Highway Traffic Safety Administration (NHTSA) is prioritizing the recalls of all non-desiccated Takata-sourced air bag inflators containing the propellant Phase Stabilized Ammonium Nitrate (PSAN) based on the risk of injury or death to vehicle occupants. NHTSA has ordered the affected automakers to prioritize the Takata recalls by age and location history of the vehicles. To do so, NHTSA has established three geographical Zones – A, B, and C – based on the level of heat and humidity. For general information regarding the Takata recalls, you may visit NHTSA’s website at https://www.nhtsa.gov/equipment/takata-recall-spotlight. Parts Information and Repair Procedures The TKA20/TKB20/TKC20 bulletin will be posted to STIS once affected vehicle information is loaded into the system in early January. Affected Vehicles and Owner Notification Retailer affected vehicle counts by MY/carline will be distributed to all Regional/Distributor offices this week to assist with capacity planning purposes. Lists of the affected VINs will be distributed before owner notification begins. Owner notification will begin January 7, 2020 and will be phased in weekly mail drops through the end of February. Listed below is the current mailing plan, based on the model year (MY) of the affected vehicles: • January 7: 2003-2004 MY • January 16: 2005 MY • January 23: 2006-2007 MY • January 30: 2008 MY • February 6: 2009 MY • February 13: 2010 MY • February 20: 2011 MY • February 27: 2012-2014 MY If you have any questions, please contact the SOA Claims Helpline.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: April 12, 2018 UPDATE: Takata Recalls Front Passenger Air Bag Inflator Owner Renotifications As we work through the Takata recall process, we will continue to mail owner re‐notification letters to urge additional customers to schedule an appointment for the repair. This notification process is being prioritized in phases, based on parts supply, age of the inflator in the vehicle (oldest first), and geographic registration history of the vehicle. This month’s owner renotification letters will include the following affected vehicles, based on recently refreshed owner information from IHS (Polk):  WQP51 & WQR53 – all vehicles  TKA16 – 2009 Legacy, 2009 Outback, 2006‐2011 Tribeca, 2010‐2011 Impreza and WRX  TKB16 – 2006‐2008 Tribeca, 2006‐2008 Impreza and WRX  TKA17 – 2009 Legacy, 2009 Outback, 2006‐2012 Tribeca, 2006‐2011 Impreza and WRX  TKB17 – 2009 Legacy, 2009 Outback, 2006‐2009 Tribeca  TKC17 – 2006‐2008 Tribeca Approximately 239,700 renotifications will be mailed, nationally. Refreshed affected VIN lists will be distributed to each Region/Zone Office, which include the latest owner registration data for all open Takata recalls. As always, please be sure to review the latest version of the Product Campaign Bulletin as found on STIS for the installation instructions and detailed parts information. Thank you.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: September 16, 2019 UPDATE: Takata Recalls Front Passenger Air Bag Inflator Owner Renotifications The next group of renotification letters will include the following open Takata recalls, using recently refreshed owner information from IHS (Polk). Approximately 157,000 renotifications will be mailed, nationally, on September 23rd. • WQP51 • WQR53 • TKA16 • TKB16 • TKC16 • All others – Tribeca vehicles only Refreshed affected VIN lists have been distributed to each Region/Zone Office, which include the latest owner registration data for all currently open Takata recalls. Throughout the next quarter, renotification letters will be mailed for all other remaining open Takata recalls, prior to the launch of the next phase of the Takata recall. Background The National Highway Traffic Safety Administration (NHTSA) is prioritizing the recalls of all non-desiccated Takata-sourced air bag inflators containing the propellant Phase Stabilized Ammonium Nitrate (PSAN) based on the risk of injury or death to vehicle occupants. NHTSA has ordered the affected automakers to prioritize the Takata recalls by age and location history of the vehicles. To do so, NHTSA has established three geographical Zones – A, B, and C – based on the level of heat and humidity. The next phase of the Takata recalls must be launched by early next year. That phase will include approximately 500,000 Subaru vehicles which previously had an interim repair performed under the current Takata recalls. Interim repairs, also referred to as like-for-like repairs, involved the installation of a non-desiccated PSAN Takata-sourced inflator, prior to the availability of final repair parts which do not contain PSAN. Further details on the launch timing of the like-for-like phase of the Takata recall will be provided when they are available. For general information regarding the Takata recalls, you may visit NHTSA’s website at https://www.nhtsa.gov/equipment/takata-recall-spotlight. Thank you.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: December 1, 2014 Subject: New Subaru Recall Campaign: Front Passenger Air Bag Inflators WQP-51 This is a geographic expansion of the current WQM-49 limited regional recall. Details of the transition from WQM-49 to WQP-51 will be provided in future communications. Subaru will be conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, and certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Florida, the counties of Georgia adjacent to Florida, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, Saipan, American Samoa, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. Affected Vehicles Not all vehicles within the following production date ranges are covered by this recall. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This data will be available when owner notification begins. Model Year Model Starting production date Ending production date 2003 Legacy 2/18/2003 6/6/2003 2004 Legacy 3/17/2003 3/1/2004 2005 Legacy 2/23/2004 1/26/2005 2003 Outback 2/18/2003 6/11/2003 2004 Outback 3/13/2003 3/15/2004 2005 Outback 2/6/2004 10/6/2004 2003 Baja 2/18/2003 6/6/2003 2004 Baja 4/7/2003 7/21/2004 2005 Baja 3/16/2004 10/27/2004 2004 Impreza, WRX, STI 1/28/2003 2/13/2004 2005 Impreza, WRX, STI 2/11/2004 12/10/2004 Geographical Expansion The earlier regional recall included vehicles with registration history in: Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands. Consistent with other automotive manufacturers involved in regional recalls of Takata front passenger air bag inflators, Subaru’s new regional recall will include additional areas of high absolute humidity based on the annual mean dew point temperature of 60.0 degrees Fahrenheit or more, and locations within 125 miles of these areas. This regional recall will include certain 2003-2005MY Subaru Legacy, Outback and Baja vehicles, and certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles, currently or previously registered in the following locations: • The following States and U.S. Territories: o Florida o Hawaii o Puerto Rico o U.S. Virgin Islands o Guam o Saipan o American Samoa • The counties of Georgia which are adjacent to Florida • The coastal areas of: o Alabama o Louisiana o Mississippi o Texas Description of the Safety Hazard In the event of a crash necessitating deployment of an affected passenger frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Remedy The front passenger air bag inflator will be replaced. Retailer Program Responsibility Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer inventory, or in for service, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. Any vehicles listed in a recall/campaign that are in retailer stock must be:  Immediately identified.  Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair.  Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin, which will be issued shortly. Owner Notification Subaru is in the process of identifying the affected vehicles based on current and historical vehicle registration data. Once identified, Subaru will notify potentially affected vehicle owners by first class mail. This is expected to occur within the next 45 days. Retailers will be advised when owner notification begins.

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1 To: All SOA, SNE, SDC Retailers Attn: Retail Executive Management, Fixed Operations Directors, Service Managers Date: October 1, 2017 From: Subaru Fixed Operations Dept. Subject: 2017 Subaru NATIONAL SERVICE DRIVE Takata Campaign Service Incentive Have you heard? Many OEMs have this challenge to replace select airbag inflators produced by Takata! Yes, that’s right, and Subaru is in a relatively good situation because Subaru products only require passenger side airbags that need replacing. And unless you are new to this business, the first paragraph is really old news…. But to those Subaru customers affected, we know the airbag campaign is a big concern. Get ready to reach out and serve these concerned customers! For the next 3 months SOA is rolling out rewards to Subaru Service Managers that take a pro‐active approach and complete as many of these Subaru campaigns as possible! The real challenge here is not just reaching out to Subaru customers to schedule and complete the Takata campaign, but also maintaining the priorities of your customer pay business! Now is the time to think differently as the Takata campaign is going to an integral part of the service mix for the next few years. Thought starters to consider:  Extended Hours  2nd shift for Takata only  Trained specialists dedicated to campaign vehicles, including part time Subaru U students  Customer Service Representatives reaching out to solicit appointments So how do I qualify? Find out by reading the fine print! What: Campaign IDs WQP51, WQR53, TKA16, TKB16, TKC16, TKA17, TKB17, TKC17 Who: Subaru Service Managers When: October 1st‐ December 29th EOB WHIFM (what’s in it for me): $10 per each completed and approved service campaigns listed above. No cap on earnings! 2 Fine print: ‐Service Manager rewards are $10 ASCENT for very claim processed and approved from October 1, 2017 through 5PM retailer local time, December 29, 2017 with a repair order date between October 1, 2017 and December 29, 2017. ‐Payments via ASCENT rewards card within 30 days of program end (SDC will process payment seperately) ‐If multiple names are listed as active in DEM under the, “Service Management” title, payment will be split as evenly as possible ‐ Payments will be based on claims submitted in SOA claims system‐No need to gather or copy R.O. data ‐Retailer responsible for submitting complete and accurate R.O. data within program timeframe ‐Service Manager must be SKILS certified by EOB December 15th, 2017 for payment ‐Service Manager must be actively employed by retailer for entire program period ‐Service Manager must have a W9 on file by EOB December 29th, 2017 ‐No substitutions for payee or ASCENT rewards ‐There is no retailer cost to participate in the 2017 Subaru NATIONAL SERVICE DRIVE Drive your service business with the 2017 Subaru NATIONAL SERVICE DRIVE! Please contact your DPSM for inquiries regarding this program.

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To: All Subaru Retailers From: Subaru of America, Inc. – Part/Service Date: May 11, 2017 Re: Help Us Reach Subaru Owners Affected by the Takata Airbag Situation At Subaru, the safety of our owners has always been our first priority. As you may know, similar to most other auto makers Subaru is involved in the recall of vehicles fitted with Takata airbags (only the passenger side bag is affected in Subaru models). The industry is currently contacting impacted vehicle owners to arrange for replacement of the affected bags. However, as people change address and vehicles change hands, it’s not always possible to trace every owner. This is where we need your help. If you have friends or relatives whose Subaru may be affected by the recall, please ask them to use the VIN Search Tool or the National Highway Traffic Safety Administration’s approved website www.airbagrecall.com. We want everyone to be as safe as possible and we thank you for your help in achieving that aim.

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a subsidiary of Subaru Corporation Settlement of Takata Economic Loss Claims to Improve Recall Remedy Completion Rates May 19, 2017 Dear Subaru Retailer: This is to inform you that on May 18, 2017, Subaru of America, together with BMW, Mazda and Toyota, announced agreements to resolve economic loss claims in the Takata multidistrict litigation in the United States. The programs offered in these agreements are intended to increase recall remedy completion rates for Takata airbag inflators, among other customer benefits. All impacted customers, including those owners of vehicles not yet under recall but subject to future recalls based upon the priority groups established by the National Highway Traffic Safety Administration (NHTSA), will be notified by mail later this summer. Please note that the impacted Subaru vehicles are only subject to replacement of the passenger side air bags. This settlement includes the following:  Customer Outreach Program: The goal of significantly increasing recall completion rates builds upon the work we are already doing in conjunction with NHTSA’s Coordinated Remedy Program.  Rental Car Loaner Program: Subaru will continue to make loaner cars available, upon request, when parts are not available.  Out-of-Pocket-Claims and Residual Distribution: Eligible customers may submit requests for reimbursement of reasonable out-of-pocket expenses related to the Takata recall and / or may register for residual payments.  Fees and Administration: Costs related to class member notification, claims administration, attorney’s fees and expenses, class representative awards and any other costs are also covered under the proposed settlements.  Customer Support Program / Extended Warranty: For customers that have the repair completed, Subaru will be providing an extended warranty on that repair, the details of which are forthcoming. We ask that retailers direct any customer inquiry regarding this issue to the court-appointed Settlement Special Administrator at 888-735-5596 or reference their website which is http://www.autoairbagsettlement.com. We will also be adding additional content to Subaru.com as details are made available. We sincerely appreciate the support of our retailer organization as we work through this unprecedented recall activity, which is impacting a large percentage of our industry. Gary Palanjian Vice President – Parts & Service

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: November 1, 2017 Takata Air Bag Inflator Recall Announcement – Owner Re‐Notification WQR53 and WQP51 scheduled for November 8, 2017 In accordance with the priority group assignments and completion rate deadlines established by NHTSA, we will be re‐notifying owners whose vehicles are in the top three highest risk priority groups listed below:  Priority Group 1 – WQR53: vehicles with HAH registration history  Priority Group 2 – WQP51: vehicles with HAH registration history  Priority Group 3 – WQR53: vehicles with non‐HAH registration history The vehicles included in the top three highest risk priority groups are as follows:  2003‐2005 MY Baja  2004‐2005 MY Impreza (including WRX)  2003‐2008 MY Legacy  2003‐2008 MY Outback Affected VIN lists for this mailing have been distributed to each Zone Office for this owner renotification. It is imperative that each retailer reach out to their respective owners to get these repairs completed. The owner notification letters are scheduled to be mailed on November 8, 2017. Important: Retailer affected VIN lists include owner information for vehicles affected by this safety recall. This information will enable retailers to follow up with owners of affected vehicles. The lists contain owners’ information obtained from State Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than in connection with the recall is unlawful. Accordingly, retailers must limit the use of these lists to the purpose of completion of this safety recall and must maintain these lists in the strictest of confidence. In addition, retailers must comply with all applicable federal and state privacy laws and regulations pertaining to those individuals and entities in possession of this information.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: October 4, 2019 2004-2005 MY Impreza (including WRX) Takata Recall Call to Action Mailer A special mailer was sent out today to owners of 2004-2005 model year Impreza (including WRX) vehicles with an open Takata airbag recall. The mailer, pictured below, will include an incentive coupon good towards $100 worth of Genuine Subaru Accessories, Parts, or Service at the time they have their Takata airbag recall completed at any authorized Subaru Retailer. Offer expires January 2, 2020. After the Takata recall has been completed, coupons can be redeemed through the coupon redemption system located on Subarunet.com under Incentives and then Coupon Redemption System. Select Redemption Type: Accessories, Service or Parts. A copy of the customer signed repair order showing completion of the Takata recall repair must also be uploaded. For customers who no longer own the 2004-2005 Impreza (WRX) we included a link at the bottom of the mailer for customers to complete an online form to opt-out of future Takata recall notifications http://soaclaimform.custhelp.com/app/RecallCampaignOptOutForm Please contact your District Parts and Service Manager if you have any questions. Thank you.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: January 13, 2015 Update: Subaru Recall Campaign: Front Passenger Air Bag Inflators WQP‐51  Regional recall number WQP‐51 will supersede regional recall number WQM‐49  WQP‐51 is a geographic expansion of WQM‐49  WQM‐49 recall coverage will be expired in the system on January 14, 2015  Any WQM‐49 claims not yet submitted should be submitted as WQP‐51 claims On December 1, 2014, Subaru of America, Inc. (SOA) announced a limited regional recall of certain model year 2003‐2005MY Subaru Legacy, Outback, and Baja vehicles, and certain 2004‐2005MY Subaru Impreza (including WRX/STI) vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Florida, the counties of Georgia adjacent to Florida, Hawaii, Puerto Rico, U.S. Virgin Islands, Guam, Saipan, American Samoa, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. This is a geographic expansion of the current WQM‐49 limited regional recall. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. Owner Notification Owner notification will occur on January 14, 2015. In addition to notification by postal mail, vehicle owners with a valid email address and MySubaru subscribers will be notified electronically. A copy of the owner notification letter will be included at the end of the WQP‐51 campaign bulletin. Retailer affected VIN Lists will be distributed by the Zone Offices. Retailers are requested to order parts to support scheduled customer service appointments. Affected Vehicles Not all vehicles within the following production date ranges are covered by this recall. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This data will be available when owner notification begins. Model Year Model Starting production date Ending production date 2003 Legacy 2/18/2003 6/6/2003 2004 Legacy 3/17/2003 3/1/2004 2005 Legacy 2/23/2004 1/26/2005 2003 Outback 2/18/2003 6/11/2003 2004 Outback 3/13/2003 3/15/2004 2005 Outback 2/6/2004 10/6/2004 2003 Baja 2/18/2003 6/6/2003 2004 Baja 4/7/2003 7/21/2004 2005 Baja 3/16/2004 10/27/2004 2004 Impreza, WRX, STI 1/28/2003 2/13/2004 2005 Impreza, WRX, STI 2/11/2004 12/10/2004 Geographical Expansion The earlier regional recall included vehicles with registration history in: Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands. Consistent with other automotive manufacturers involved in regional recalls of Takata front passenger air bag inflators, Subaru’s new regional recall will include additional areas of high absolute humidity based on the annual mean dew point temperature of 60.0 degrees Fahrenheit or more, and locations within 125 miles of these areas. This regional recall will include certain 2003‐2005MY Subaru Legacy, Outback and Baja vehicles, and certain 2004‐2005MY Subaru Impreza (including WRX/STI) vehicles, currently or previously registered in the following locations:  The following States and U.S. Territories: o Florida o Hawaii o Puerto Rico o U.S. Virgin Islands o Guam o Saipan o American Samoa  The counties of Georgia which are adjacent to Florida  The coastal areas of: o Alabama o Louisiana o Mississippi o Texas Description of the Safety Hazard In the event of a crash necessitating deployment of an affected passenger frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Remedy The front passenger air bag inflator will be replaced. Retailer Program Responsibility Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer inventory, or in for service, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. Any vehicles listed in a recall/campaign that are in retailer stock must be:  Immediately identified.  Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair.  Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin, which will be issued shortly. Product Campaign Bulletins The WQP‐51 product campaign bulletin will be posted tomorrow on the Subaru Technical Information System (STIS) website under “Information/What’s New.” In addition, a revised WQM‐49 product campaign bulletin will be posted, with reference to the new recall. Please refer to these bulletins for repair instructions and additional information including parts information, part return procedures, and claim submission instructions.

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: August 24, 2015 Subject: UPDATE – Revised Takata air bag inflator return procedures (WQL-48, WQP-51, and WQR-53) Please be advised that the part return procedures have changed for all current Takata air bag inflator recalls (WQL-48, WQP-51, and WQR-53). This change is effective immediately. FedEx will no longer handle the Takata air bag inflator return shipments. The Product Campaign Bulletins on STIS have been updated with the revised part return procedures and information required on the SOA Part Return Notice. In summary: • A company called Stericycle will arrange pick up of the inflators and return them to Takata. • Once a month or upon accumulating 200 kits for return (whichever comes first) please call Stericycle at 1-877-650-3476 for pick up. Please see step 6 of the return instructions. • Upon claim approval, Subaru of America, Inc. will generate a Part Return Notice requesting the old and new inflator serial number information only. DO NOT WAIT FOR STERICYCLE TO PICK UP THE INFLATOR TO SEND THIS INFORMATION TO THE PARTS COLLECTION CENTER (PCC). Starting in September, future shipments will contain the new shipping documents. If you have or continue to receive inventory of inflator kits with the original FedEx shipping documents, do not contact FedEx. Please refer to step 4b. – Shipping Instructions – included in Appendix A of the bulletins. Please ensure that all appropriate personnel thoroughly read the revised instructions. If you have any questions regarding the new procedures, please contact the Parts Information Coordinators at (866)782-2782.

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To: All Subaru Retailers From: Subaru of America, Inc. Date: November 28, 2022 UPDATE: TAKATA Airbag Inflator and Module Returns LTL Shipping Instructions Dear Subaru Retailer, There is a contact change for Subaru’s Airbag retrieval vendor, TK Services/TK Global. There is an email address change for domestic (Takata Airbag) USA PSAN parts collections. The logistics team members have undergone a reorganization and name change. Formerly XPO, the staff are now RXO. As part of the final transition, XPO’s email address has changed. The new RXO group mailbox for all United States retailers to use is SCFIELDACTION.14305@RXO.COM. The best method for the retailers to request a pickup will remain email communications. The old XPO email address will continue to work for several more months, to allow some time for the retailers to be notified. The RXO staff have advised the retailers of the address change that have recently submitted a request. In addition to the email change, there is now an escalation contact phone number documented on the forms. If retailers do not receive an email response from an RXO logistics specialists within 48 to 72 hours, then they can utilize the escalation number (210) 317-6436 for further assistance. Updated retailer Shipping Instructions and 2 Collection Forms (booking templates) can be found in the following links. The retailer can choose the Collection Form that works best for them. Shipping Instructions Collection Forms (PDF file) (Excel file) These forms can also be found in the Subarunet, Recalls & Campaigns/ Resources & Links area. Thank you, Subaru of America

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: May 3, 2017 URGENT Takata Air Bag Inflator Recall Announcement – Owner Re‐Notification WQR53 and WQP51 The current recall completion rate for Subaru vehicles in the top three highest risk priority groups within the Takata air bag recalls, as assigned by NHTSA, is approximately 44%. NHTSA is requiring 100% completion on these vehicles by the end of this year. In accordance with the priority group assignments and completion rate deadlines established by NHTSA, we will be re‐notifying owners whose vehicles are in the top three highest risk priority groups listed below:  Priority Group 1 – WQR53: vehicles with HAH registration history  Priority Group 2 – WQP51: vehicles with HAH registration history  Priority Group 3 – WQR53: vehicles with non‐HAH registration history The vehicles included in the top three highest risk priority groups are as follows:  2003‐2005 MY Baja  2004‐2005 MY Impreza (including WRX)  2003‐2008 MY Legacy  2003‐2008 MY Outback Affected VIN lists will be distributed to each Zone Office prior to these owner re‐notifications. It is imperative that each retailer reach out to their respective owners to get these repairs completed. The owner notification letters are scheduled to be mailed on May 9, 2017. In addition, follow up post cards will be mailed monthly, and monthly follow up emails will be sent monthly to owners with a valid email address on file with MySubaru.com. Further supplemental notification processes are currently under study.

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Supersession Chain Break To: SDC EST CEN WST From: Parts Pricing Department: Parts Department Date: 2019-06-14 11:48 Category: Parts/Service To ensure the safety of all our customers, the decision has been made to remove the Inflator parts from ALL Takata Recall part supersession chains. It is EXTREMELY IMPORTANT that you update your DMS system with the following information regarding these Takata Airbag supersession chain breaks: Original chain was: 98279AE00A (22) –> 98279AE04A (21) NEW: 98279AE04A (11) Stand Along 98279AE00A (12) OBSOLETE Original Chain was: 98279AG00A (22) –> 98279AG05A (32) –> 98279AG05B (31) NEW: 98279AG05A (32) –> 98279AG05B (31) 98279AG00A (12) OBSOLETE Original chain was: 98279AJ02A (22) –> 98279AJ06A (21) NEW: 98279AJ06A (11) Stand Along 98279AJ02A (12) OBSOLETE Original chain was: 98279FE000 (22) –> 98279FE070 (21) NEW: 98279FE070 (11) Stand Along 98279FE000 (12) OBSOLETE Original chain was: 98279FE160 (22) –> 98279FE12A (21) NEW: 98279FE12A (11) Stand Along 98279FE160 (12) OBSOLETE Original Chain was: 98279FG010 (22) –> 98279FG07A (32) –> 98279FG07B (31) NEW: 98279FG07A (32) –> 98279FG07B (31) 98279FG010 (12) OBSOLETE Original Chain was: 98279SC010 (22) –> 98279SC05A (32) –> 98279SC05B (31) NEW: 98279SC05A (32) –> 98279SC05B (31) 98279SC010 (12) OBSOLETE If you have any questions about this information, please refer to the Part Inquiry screen in RPM or contact the Parts Information Coordinators. Thank you

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 14V-763 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : JAN 09,2015 NHTSA Recall No. : 14V-763 Manufacturer Recall No. : WQP-51 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : P.O. Box 6000 Cherry Hill NJ 08034-6000 Company phone : 856-488-8500 Number of potentially involved : 10,225 Population : Estimated percentage with defect : 0 Vehicle Information : Vehicle : 2003-2003 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 17, 2003 – MAR 01, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Legacy Vehicle Type : LIGHT VEHICLES Part 573 Safety Recall Report 14V-763 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 23, 2004 – JAN 26, 2005 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 11, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 13, 2003 – MAR 15, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Part 573 Safety Recall Report 14V-763 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : FEB 06, 2004 – OCT 06, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Saab 9-2X Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : APR 07, 2003 – JUL 21, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 16, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Part 573 Safety Recall Report 14V-763 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle : 2004-2004 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 12, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 13, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 16, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Part 573 Safety Recall Report 14V-763 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Description of Defect : Description of the Defect : Subaru of America, Inc. (Subaru) is conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles and certain 2005MY Saab 9-2X vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Hawaii, Florida and counties adjacent to it in Southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas as well as Puerto Rico, the U.S. Virgin Islands, Guam, Saipan, and American Samoa. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. Description of the Safety Risk : In the event of a crash necessitating deployment of the passenger side frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 14V-763 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : United States Chronology : July 3, 2014: Subaru submitted Part 573 Safety Recall Report for a known safety defect related to improperly manufactured propellant wafers used in certain front passenger airbag inflators (NHTSA Recall No. 14V-399; Subaru No. WQL-48). August 19, 2014: Subaru notified NHTSA it was initiating a voluntary, regional parts collection campaign to cooperate with NHTSA and the Supplier’s (TK Holdings, Inc./Takata) ongoing investigation of the risk of failure of the passenger airbag inflators installed on certain vehicles that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands (NHTSA Recall No. 14V-471; Subaru No. WQM-49). November 10, 2014: Takata submitted a Part 573 Safety Recall Report (NHTSA Recall No. 14E-073) November 21, 2014: NHTSA suggested that Subaru consider moving from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. November 25-26, 2014: NHTSA and Subaru had follow-up discussions regarding the information shared on November 21, 2014. November 27, 2014: FHI concluded that Subaru will move from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. Description of Remedy : Description of Remedy Program : The remedy plan calls for dealers to replace the passenger airbag inflator with a newly manufactured one. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date :NR – NR Part 573 Safety Recall Report 14V-763 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 14V-763 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : APR 23, 2018 NHTSA Recall No. : 14V-763 Manufacturer Recall No. : WQP-51 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : One Subaru Drive Camden NJ 08103 Company phone : 856-488-8500 Population : Number of potentially involved : 4,175 Estimated percentage with defect : NR Vehicle Information : Vehicle 1 : 2004-2004 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico [April 23, 2018] – This submission is to inform of Subaru’s intent to implement the “other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (“ACRO”), Paragraphs 45 through 49. As a condition of the ACRO, all affected vehicles will remain active, or “live,” across Subaru’s data systems such that any search of “other” removed VINs will return an open recall status. For this reason, the number of potentially involved vehicles in this report will remain the same. Future changes to overall Total Removed counts, including “other,” will be reflected in quarterly reporting. Production Dates : APR 07, 2003 – JUL 21, 2004 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2005-2005 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico [April 23, 2018] – This submission is to inform of Subaru’s intent to implement the Part 573 Safety Recall Report 14V-763 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 “other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (“ACRO”), Paragraphs 45 through 49. As a condition of the ACRO, all affected vehicles will remain active, or “live,” across Subaru’s data systems such that any search of “other” removed VINs will return an open recall status. For this reason, the number of potentially involved vehicles in this report will remain the same. Future changes to overall Total Removed counts, including “other,” will be reflected in quarterly reporting. Production Dates : MAR 16, 2004 – OCT 27, 2004 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2003-2003 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico [April 23, 2018] – This submission is to inform of Subaru’s intent to implement the “other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (“ACRO”), Paragraphs 45 through 49. As a condition of the ACRO, all affected vehicles will remain active, or “live,” across Subaru’s data systems such that any search of “other” removed VINs will return an open recall status. For this reason, the number of potentially involved vehicles in this report will remain the same. Future changes to overall Total Removed counts, including “other,” will be reflected in quarterly reporting. Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2003-2003 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico [April 23, 2018] – This submission is to inform of Subaru’s intent to implement the “other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (“ACRO”), Paragraphs 45 through 49. As a condition of the ACRO, all affected vehicles will remain active, or “live,” across Subaru’s data systems such that any search of “other” removed VINs will return an open recall status. For this reason, the number of potentially involved vehicles in this report will remain the same. Future changes to overall Total Removed Part 573 Safety Recall Report 14V-763 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 counts, including “other,” will be reflected in quarterly reporting. Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2004-2004 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico [April 23, 2018] – This submission is to inform of Subaru’s intent to implement the “other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (“ACRO”), Paragraphs 45 through 49. As a condition of the ACRO, all affected vehicles will remain active, or “live,” across Subaru’s data systems such that any search of “other” removed VINs will return an open recall status. For this reason, the number of potentially involved vehicles in this report will remain the same. Future changes to overall Total Removed counts, including “other,” will be reflected in quarterly reporting. Production Dates : MAR 13, 2003 – MAR 15, 2004 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2004-2004 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico [April 23, 2018] – This submission is to inform of Subaru’s intent to implement the “other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (“ACRO”), Paragraphs 45 through 49. As a condition of the ACRO, all affected vehicles will remain active, or “live,” across Subaru’s data systems such that any search of “other” removed VINs will return an open recall status. For this reason, the number of potentially involved vehicles in this report will remain the same. Future changes to overall Total Removed counts, including “other,” will be reflected in quarterly reporting. Production Dates : MAR 17, 2003 – MAR 01, 2004 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2003-2003 Subaru Outback Vehicle Type : LIGHT VEHICLES Part 573 Safety Recall Report 14V-763 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico [April 23, 2018] – This submission is to inform of Subaru’s intent to implement the “other” reporting category for removed vehicles in Quarterly Reporting as permitted in the Third Amendment to the Coordinated Remedy Order (“ACRO”), Paragraphs 45 through 49. As a condition of the ACRO, all affected vehicles will remain active, or “live,” across Subaru’s data systems such that any search of “other” removed VINs will return an open recall status. For this reason, the number of potentially involved vehicles in this report will remain the same. Future changes to overall Total Removed counts, including “other,” will be reflected in quarterly reporting. Production Dates : FEB 18, 2003 – JUN 11, 2003 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Subaru of America, Inc. (Subaru) is conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles and certain 2005MY Saab 9-2X vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Hawaii, Florida and counties adjacent to it in Southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas as well as Puerto Rico, the U.S. Virgin Islands, Guam, Saipan, and American Samoa. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the event of a crash necessitating deployment of the passenger side frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Supplier Identification : Part 573 Safety Recall Report 14V-763 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : July 3, 2014: Subaru submitted Part 573 Safety Recall Report for a known safety defect related to improperly manufactured propellant wafers used in certain front passenger airbag inflators (NHTSA Recall No. 14V-399; Subaru No. WQL-48). August 19, 2014: Subaru notified NHTSA it was initiating a voluntary, regional parts collection campaign to cooperate with NHTSA and the Supplier’s (TK Holdings, Inc./Takata) ongoing investigation of the risk of failure of the passenger airbag inflators installed on certain vehicles that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands (NHTSA Recall No. 14V-471; Subaru No. WQM-49). November 10, 2014: Takata submitted a Part 573 Safety Recall Report (NHTSA Recall No. 14E-073) November 21, 2014: NHTSA suggested that Subaru consider moving from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. November 25-26, 2014: NHTSA and Subaru had follow-up discussions regarding the information shared on November 21, 2014. November 27, 2014: FHI concluded that Subaru will move from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. Description of Remedy : Description of Remedy Program : The remedy plan calls for dealers to replace the passenger airbag inflator with a newly manufactured one. 2004-05 Subaru Impreza (including WRX/STI) and 2005 Saab 9-2x vehicles were closed from this recall (NHTSA Recall No. 14V-763; Subaru No. WQP-51) and superseded to Subaru No.: WQR-53. Accordingly, 6,278 vehicles were removed from the affected count for this recall. 2005 Subaru Legacy and Outback vehicles were closed from this recall (NHTSA Recall No. 14V-763) and superseded to NHTSA Recall No. 15V-323. Accordingly, 2,116 vehicles were removed from the affected count for this recall. Part 573 Safety Recall Report 14V-763 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 14V-763 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : JAN 14,2015 NHTSA Recall No. : 14V-763 Manufacturer Recall No. : WQP-51 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : P.O. Box 6000 Cherry Hill NJ 08034-6000 Company phone : 856-488-8500 Number of potentially involved : 10,202 Population : Estimated percentage with defect : 0 Vehicle Information : Vehicle : 2003-2003 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 17, 2003 – MAR 01, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Legacy Vehicle Type : LIGHT VEHICLES Part 573 Safety Recall Report 14V-763 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 23, 2004 – JAN 26, 2005 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 11, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 13, 2003 – MAR 15, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Part 573 Safety Recall Report 14V-763 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : FEB 06, 2004 – OCT 06, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : APR 07, 2003 – JUL 21, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 16, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Part 573 Safety Recall Report 14V-763 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle : 2004-2004 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 12, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 13, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 16, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Part 573 Safety Recall Report 14V-763 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Saab 9-2X Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Description of Defect : Description of the Defect : Subaru of America, Inc. (Subaru) is conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles and certain 2005MY Saab 9-2X vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Hawaii, Florida and counties adjacent to it in Southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas as well as Puerto Rico, the U.S. Virgin Islands, Guam, Saipan, and American Samoa. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. Description of the Safety Risk : In the event of a crash necessitating deployment of the passenger side frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 14V-763 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : NR Address : NR FOREIGN STATES Country : NR Chronology : July 3, 2014: Subaru submitted Part 573 Safety Recall Report for a known safety defect related to improperly manufactured propellant wafers used in certain front passenger airbag inflators (NHTSA Recall No. 14V-399; Subaru No. WQL-48). August 19, 2014: Subaru notified NHTSA it was initiating a voluntary, regional parts collection campaign to cooperate with NHTSA and the Supplier’s (TK Holdings, Inc./Takata) ongoing investigation of the risk of failure of the passenger airbag inflators installed on certain vehicles that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands (NHTSA Recall No. 14V-471; Subaru No. WQM-49). November 10, 2014: Takata submitted a Part 573 Safety Recall Report (NHTSA Recall No. 14E-073) November 21, 2014: NHTSA suggested that Subaru consider moving from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. November 25-26, 2014: NHTSA and Subaru had follow-up discussions regarding the information shared on November 21, 2014. November 27, 2014: FHI concluded that Subaru will move from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. Description of Remedy : Description of Remedy Program : The remedy plan calls for dealers to replace the passenger airbag inflator with a newly manufactured one. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date :NR – NR Part 573 Safety Recall Report 14V-763 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 14V-763 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : MAY 28,2015 NHTSA Recall No. : 14V-763 Manufacturer Recall No. : WQP-51 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : P.O. Box 6000 Cherry Hill NJ 08034-6000 Company phone : 856-488-8500 Number of potentially involved : 6,291 Population : Estimated percentage with defect : 0 Vehicle Information : Vehicle : 2003-2003 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 17, 2003 – MAR 01, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Legacy Vehicle Type : LIGHT VEHICLES Part 573 Safety Recall Report 14V-763 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 23, 2004 – JAN 26, 2005 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 11, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 13, 2003 – MAR 15, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Part 573 Safety Recall Report 14V-763 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : FEB 06, 2004 – OCT 06, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : APR 07, 2003 – JUL 21, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 16, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Part 573 Safety Recall Report 14V-763 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Subaru of America, Inc. (Subaru) is conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles and certain 2005MY Saab 9-2X vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Hawaii, Florida and counties adjacent to it in Southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas as well as Puerto Rico, the U.S. Virgin Islands, Guam, Saipan, and American Samoa. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. Description of the Safety Risk : In the event of a crash necessitating deployment of the passenger side frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 14V-763 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : July 3, 2014: Subaru submitted Part 573 Safety Recall Report for a known safety defect related to improperly manufactured propellant wafers used in certain front passenger airbag inflators (NHTSA Recall No. 14V-399; Subaru No. WQL-48). August 19, 2014: Subaru notified NHTSA it was initiating a voluntary, regional parts collection campaign to cooperate with NHTSA and the Supplier’s (TK Holdings, Inc./Takata) ongoing investigation of the risk of failure of the passenger airbag inflators installed on certain vehicles that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands (NHTSA Recall No. 14V-471; Subaru No. WQM-49). November 10, 2014: Takata submitted a Part 573 Safety Recall Report (NHTSA Recall No. 14E-073) November 21, 2014: NHTSA suggested that Subaru consider moving from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. November 25-26, 2014: NHTSA and Subaru had follow-up discussions regarding the information shared on November 21, 2014. November 27, 2014: FHI concluded that Subaru will move from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. Description of Remedy : Description of Remedy Program : The remedy plan calls for dealers to replace the passenger airbag inflator with a newly manufactured one. 2004-05 Subaru Impreza (including WRX/STI) and 2005 Saab 9-2x vehicles were closed from this recall (NHTSA Recall No. 14V-763; Subaru No. WQP-51) and superseded to Subaru No.: WQR-53. Accordingly, 6,278 vehicles were removed from the affected count for this recall. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date :NR – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 14V-763 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : DEC 18, 2015 NHTSA Recall No. : 14V-763 Manufacturer Recall No. : WQP-51 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : P.O. Box 6000 Cherry Hill NJ 08034-6000 Company phone : 856-488-8500 Number of potentially involved : 4,175 Population : Estimated percentage with defect : 0 Vehicle Information : Vehicle : 2003-2003 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : APR 07, 2003 – JUL 21, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Baja Vehicle Type : LIGHT VEHICLES Part 573 Safety Recall Report 14V-763 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 16, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 11, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Part 573 Safety Recall Report 14V-763 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : MAR 13, 2003 – MAR 15, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 17, 2003 – MAR 01, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Description of Defect : Description of the Defect : Subaru of America, Inc. (Subaru) is conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles and certain 2005MY Saab 9-2X vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Hawaii, Florida and counties adjacent to it in Southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas as well as Puerto Rico, the U.S. Virgin Islands, Guam, Saipan, and American Samoa. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. FMVSS 1 :NR FMVSS 2 :NR Description of the Safety Risk : In the event of a crash necessitating deployment of the passenger side frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 14V-763 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : July 3, 2014: Subaru submitted Part 573 Safety Recall Report for a known safety defect related to improperly manufactured propellant wafers used in certain front passenger airbag inflators (NHTSA Recall No. 14V-399; Subaru No. WQL-48). August 19, 2014: Subaru notified NHTSA it was initiating a voluntary, regional parts collection campaign to cooperate with NHTSA and the Supplier’s (TK Holdings, Inc./Takata) ongoing investigation of the risk of failure of the passenger airbag inflators installed on certain vehicles that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands (NHTSA Recall No. 14V-471; Subaru No. WQM-49). November 10, 2014: Takata submitted a Part 573 Safety Recall Report (NHTSA Recall No. 14E-073) November 21, 2014: NHTSA suggested that Subaru consider moving from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. November 25-26, 2014: NHTSA and Subaru had follow-up discussions regarding the information shared on November 21, 2014. November 27, 2014: FHI concluded that Subaru will move from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. Description of Remedy : Description of Remedy Program : The remedy plan calls for dealers to replace the passenger airbag inflator with a newly manufactured one. 2004-05 Subaru Impreza (including WRX/STI) and 2005 Saab 9-2x vehicles were closed from this recall (NHTSA Recall No. 14V-763; Subaru No. WQP-51) and superseded to Subaru No.: WQR-53. Accordingly, 6,278 vehicles were removed from the affected count for this recall. 2005 Subaru Legacy and Outback vehicles were closed from this recall (NHTSA Recall No. 14V-763) and superseded to NHTSA Recall No. 15V-323. Accordingly, 2,116 vehicles were removed from the affected count for this recall. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 14V-763 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date :NR – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 14V-763 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : JAN 19,2015 NHTSA Recall No. : 14V-763 Manufacturer Recall No. : WQP-51 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : P.O. Box 6000 Cherry Hill NJ 08034-6000 Company phone : 856-488-8500 Number of potentially involved : 12,569 Population : Estimated percentage with defect : 0 Vehicle Information : Vehicle : 2003-2003 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 17, 2003 – MAR 01, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Legacy Vehicle Type : LIGHT VEHICLES Part 573 Safety Recall Report 14V-763 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 23, 2004 – JAN 26, 2005 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 11, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 13, 2003 – MAR 15, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Part 573 Safety Recall Report 14V-763 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 16, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Saab 9-2X Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 06, 2004 – OCT 06, 2004 Part 573 Safety Recall Report 14V-763 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : APR 07, 2003 – JUL 21, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 16, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Impreza Part 573 Safety Recall Report 14V-763 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 12, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 13, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Description of Defect : Description of the Defect : Subaru of America, Inc. (Subaru) is conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles and certain 2005MY Saab 9-2X vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Hawaii, Florida and counties adjacent to it in Southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas as well as Puerto Rico, the U.S. Virgin Islands, Guam, Saipan, and American Samoa. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. Description of the Safety Risk : In the event of a crash necessitating deployment of the passenger side frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 14V-763 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : NR Address : NR FOREIGN STATES Country : NR Chronology : July 3, 2014: Subaru submitted Part 573 Safety Recall Report for a known safety defect related to improperly manufactured propellant wafers used in certain front passenger airbag inflators (NHTSA Recall No. 14V-399; Subaru No. WQL-48). August 19, 2014: Subaru notified NHTSA it was initiating a voluntary, regional parts collection campaign to cooperate with NHTSA and the Supplier’s (TK Holdings, Inc./Takata) ongoing investigation of the risk of failure of the passenger airbag inflators installed on certain vehicles that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands (NHTSA Recall No. 14V-471; Subaru No. WQM-49). November 10, 2014: Takata submitted a Part 573 Safety Recall Report (NHTSA Recall No. 14E-073) November 21, 2014: NHTSA suggested that Subaru consider moving from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. November 25-26, 2014: NHTSA and Subaru had follow-up discussions regarding the information shared on November 21, 2014. November 27, 2014: FHI concluded that Subaru will move from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. Description of Remedy : Description of Remedy Program : The remedy plan calls for dealers to replace the passenger airbag inflator with a newly manufactured one. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date :NR – NR Part 573 Safety Recall Report 14V-763 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 14V-763 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : JAN 16,2015 NHTSA Recall No. : 14V-763 Manufacturer Recall No. : WQP-51 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : P.O. Box 6000 Cherry Hill NJ 08034-6000 Company phone : 856-488-8500 Number of potentially involved : 11,909 Population : Estimated percentage with defect : 0 Vehicle Information : Vehicle : 2003-2003 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 17, 2003 – MAR 01, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Legacy Vehicle Type : LIGHT VEHICLES Part 573 Safety Recall Report 14V-763 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 23, 2004 – JAN 26, 2005 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 11, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 13, 2003 – MAR 15, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Part 573 Safety Recall Report 14V-763 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 16, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 13, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Saab 9-2X Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 06, 2004 – OCT 06, 2004 Part 573 Safety Recall Report 14V-763 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : APR 07, 2003 – JUL 21, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 16, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Impreza Part 573 Safety Recall Report 14V-763 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 12, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Description of Defect : Description of the Defect : Subaru of America, Inc. (Subaru) is conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles and certain 2005MY Saab 9-2X vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Hawaii, Florida and counties adjacent to it in Southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas as well as Puerto Rico, the U.S. Virgin Islands, Guam, Saipan, and American Samoa. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. Description of the Safety Risk : In the event of a crash necessitating deployment of the passenger side frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 14V-763 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : NR Address : NR FOREIGN STATES Country : NR Chronology : July 3, 2014: Subaru submitted Part 573 Safety Recall Report for a known safety defect related to improperly manufactured propellant wafers used in certain front passenger airbag inflators (NHTSA Recall No. 14V-399; Subaru No. WQL-48). August 19, 2014: Subaru notified NHTSA it was initiating a voluntary, regional parts collection campaign to cooperate with NHTSA and the Supplier’s (TK Holdings, Inc./Takata) ongoing investigation of the risk of failure of the passenger airbag inflators installed on certain vehicles that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands (NHTSA Recall No. 14V-471; Subaru No. WQM-49). November 10, 2014: Takata submitted a Part 573 Safety Recall Report (NHTSA Recall No. 14E-073) November 21, 2014: NHTSA suggested that Subaru consider moving from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. November 25-26, 2014: NHTSA and Subaru had follow-up discussions regarding the information shared on November 21, 2014. November 27, 2014: FHI concluded that Subaru will move from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. Description of Remedy : Description of Remedy Program : The remedy plan calls for dealers to replace the passenger airbag inflator with a newly manufactured one. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date :NR – NR Part 573 Safety Recall Report 14V-763 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 14V-763 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Subaru of America, Inc. Submission Date : NOV 28,2014 NHTSA Recall No. : 14V-763 Manufacturer Recall No. : WQP-51 Manufacturer Information : Manufacturer Name : Subaru of America, Inc. Address : P.O. Box 6000 Cherry Hill NJ 08034-6000 Company phone : 856-488-8500 Number of potentially involved : 0 Population : Estimated percentage with defect : 0 Vehicle Information : Vehicle : 2003-2003 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Legacy Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 17, 2003 – MAR 01, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Legacy Vehicle Type : LIGHT VEHICLES Part 573 Safety Recall Report 14V-763 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 23, 2004 – JAN 26, 2005 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 11, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 13, 2003 – MAR 15, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Outback Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Part 573 Safety Recall Report 14V-763 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : FEB 06, 2004 – OCT 06, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2003-2003 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : FEB 18, 2003 – JUN 06, 2003 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : APR 07, 2003 – JUL 21, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Baja Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: TK Holdings, Inc. • Address: 888 16th Street NW – Suite 800 Washington, DC 20006 • Phone Number: (202)729-6332 • Component’s Country of Origin: Mexico Production Dates : MAR 16, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Part 573 Safety Recall Report 14V-763 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle : 2004-2004 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 12, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2004-2004 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : JAN 28, 2003 – FEB 13, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 16, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Subaru Impreza Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Part 573 Safety Recall Report 14V-763 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – DEC 10, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Vehicle : 2005-2005 Saab 9-2X Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Information Regarding Manufacturer of Defective Component: • Identification of Component: Front passenger airbag inflator • Component Manufacturer: Takata Corporation • Address: ARK Hills South Tower 11F 4-5 Roppongi 1-Chone, Minatoku, Tokyo 106-8488 Japan • Phone Number: +81-3-3582-3222 • Component’s Country of Origin: Mexico Production Dates : FEB 11, 2004 – OCT 27, 2004 VIN (Vehicle Identification Number) Range Begin : NR End : NR Not sequential VINs Description of Defect : Description of the Defect : Subaru of America, Inc. (Subaru) is conducting a recall of certain model year 2003-2005MY Subaru Legacy, Outback, and Baja vehicles, certain 2004-2005MY Subaru Impreza (including WRX/STI) vehicles and certain 2005MY Saab 9-2X vehicles, that are currently or have ever been registered in the following areas of high absolute humidity: Hawaii, Florida and counties adjacent to it in Southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas as well as Puerto Rico, the U.S. Virgin Islands, Guam, Saipan, and American Samoa. The air bag inflators in the front passenger air bags for these vehicles could be susceptible to rupture and the front passenger air bag could deploy abnormally in a crash. The cause of the potential for ruptured inflators and the influence of high absolute humidity are under investigation. Description of the Safety Risk : In the event of a crash necessitating deployment of the passenger side frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. Description of the Cause : NR Identification of Any Warning that can Occur : NR Part 573 Safety Recall Report 14V-763 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : United States Chronology : July 3, 2014: Subaru submitted Part 573 Safety Recall Report for a known safety defect related to improperly manufactured propellant wafers used in certain front passenger airbag inflators (NHTSA Recall No. 14V-399; Subaru No. WQL-48). August 19, 2014: Subaru notified NHTSA it was initiating a voluntary, regional parts collection campaign to cooperate with NHTSA and the Supplier’s (TK Holdings, Inc./Takata) ongoing investigation of the risk of failure of the passenger airbag inflators installed on certain vehicles that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands (NHTSA Recall No. 14V-471; Subaru No. WQM-49). November 10, 2014: Takata submitted a Part 573 Safety Recall Report (NHTSA Recall No. 14E-073) November 21, 2014: NHTSA suggested that Subaru consider moving from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. November 25-26, 2014: NHTSA and Subaru had follow-up discussions regarding the information shared on November 21, 2014. November 27, 2014: FHI concluded that Subaru will move from a voluntary campaign (NHTSA Recall No. 14V-471; Subaru No. WQM-49) to a Part 573 safety recall as well as expanding the geographic coverage. Description of Remedy : Description of Remedy Program : The remedy plan calls for dealers to replace the passenger airbag inflator with a newly manufactured one. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : NR – NR Planned Owner Notification Date :NR – NR Part 573 Safety Recall Report 14V-763 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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Subarunet Announcement To: All Subaru Retailers From: Subaru of America, Inc. Date: September 26, 2014 Update: WQM‐49 Front Passenger Air Bag Inflator Recall (NHTSA ID 14V‐471) On August 4, 2014, Subaru of America, Inc. (SOA) announced a limited regional recall on certain 2003‐ 2005MY Subaru Legacy, Outback and Baja vehicles, and 2004‐2005MY Subaru Impreza (including WRX/STI) vehicles, equipped with certain TK Holdings, Inc. (Takata) front passenger air bag inflators. Subaru has been requested by NHTSA and Takata to collect and replace the front passenger air bag inflators from vehicles currently or previously registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands for evaluation to determine if the inflators could rupture and cause the air bag to inflate abnormally when activated in a crash. The investigation is focused on these areas due to isolated rupture incidents that occurred in Florida and Puerto Rico, on a wide variety of manufacturer makes and models, to determine if exposure to high levels of absolute humidity may be a contributing factor to the risk of failure. SOA has not made a determination that a safety defect exists in these vehicles and in fact is not aware of any incidents involving ruptured inflators on the models that will be affected by this recall. Affected Vehicles This limited regional recall will include certain 2003‐2005MY Subaru Legacy, Outback and Baja vehicles, and certain 2004‐2005MY Subaru Impreza (including WRX/STI) vehicles. This will be limited to vehicles currently or previously registered in Florida, Hawaii, Puerto Rico, and the Virgin Islands. Model Year Model Starting production date Ending production date 2003 Legacy 2/18/2003 6/6/2003 2004 Legacy 3/17/2003 3/1/2004 2005 Legacy 2/23/2004 1/26/2005 2003 Outback 2/18/2003 6/11/2003 2004 Outback 3/13/2003 3/15/2004 2005 Outback 2/6/2004 10/6/2004 2003 Baja 2/18/2003 6/6/2003 2004 Baja 4/7/2003 7/21/2004 2005 Baja 3/16/2004 10/27/2004 2004 Impreza, WRX, STI 1/28/2003 2/13/2004 2005 Impreza, WRX, STI 2/11/2004 12/10/2004 Not all vehicles within these production date ranges are covered by this recall. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry function on subarunet.com. This data will be available when owner notification begins. Description of the Safety Hazard In the event of a crash necessitating deployment of an affected passenger frontal air bag, the inflator could rupture with metal fragments striking and potentially seriously injuring the vehicle occupants. SOA has elected to initiate this recall in support of NHTSA’s and the supplier’s ongoing investigation of the risk of failure of the passenger airbag inflators installed on the vehicles listed above that are currently or have ever been registered in Florida, Hawaii, Puerto Rico, and the U.S. Virgin Islands. The primary goal is to protect the passengers in these areas for which there have been isolated incidents of inflator rupture on a wide variety of manufacturer makes and models. The secondary goal is to collect air bag inflators for analysis and testing. Description of the Field Action Replacement of the vehicle’s front passenger air bag inflator will be performed on all of the affected vehicles. Retailer Program Responsibility Retailers are to promptly perform the applicable service procedures to correct all affected vehicles in their inventory (used, demo & SSLP). Additionally, whenever a vehicle subject to this recall is taken into retailer inventory, or in for service, necessary steps should be taken to ensure the recall correction has been made before selling or releasing the vehicle. Any vehicles listed in a recall/campaign that are in retailer stock must be:  Immediately identified.  Tagged or otherwise marked to prevent their delivery or use prior to inspection and/or repair.  Repaired in accordance with the repair procedures outlined in the Product Campaign Bulletin. Owner Notification Owner notification will occur on September 29, 2014. In addition to notification by mail, vehicle owners with a valid email address and MySubaru subscribers will be notified electronically on September 30, 2014. A copy of the owner notification letter is included at the end of the WQM‐49 campaign bulletin. Retailer affected VIN Lists will be distributed by the Zone Offices. Retailers are requested to order parts to support scheduled customer service appointments. Product Campaign Bulletin The WQM‐49 product campaign bulletin is posted on the Subaru Technical Information System (STIS) website under “Information/What’s New.” Please refer to the bulletin for repair instructions and additional information including parts information, part return procedures, and claim submission instructions. IMPORTANT: Each removed air bag inflator must be returned directly to the supplier, Takata USA, in the same box in which the new one was received. The shipping box contains a bar code with the serial number of the new air bag inflator, which will be used by Takata USA to document the replacement of the old inflator with the new inflator. Therefore, it is very important that the removed inflator be returned in the exact same box that contained the newlyinstalled inflator for that vehicle. If the original box cannot be re‐used, please refer to the shipping instructions under “Requesting a new box/shipping labels.” Prepaid FedEx shipping documents and shipping instructions will be included with each new air bag inflator kit. A copy of this information is included as ‘Appendix A’ of the bulletin. A completed SOA Warranty Parts Tag (MSA5W402A) must be attached to the returned inflator. The tag must contain the following information: claim number, repair date, full 17‐digit VIN, and mileage. Takata USA has assigned each Subaru retailer a ChemTrec Contract Number (CCN). As shown in step 5 of the shipping documentation instructions, the shipping retailer must fill in their name, address, and CCN. ChemTrec is a company that provides 24‐hour emergency response and information to hazardous material shippers. The assigned CCN allows the Subaru retailer to ship hazardous material as an affiliate to Takata USA’s registration with ChemTrec. This number is required on the return shipping form. As the shipper, you are responsible for proper packing and document completion. The person packaging the inflator must have received hazardous material training per 49CFR 172.702, and the training records must be on file at your dealership. The US Department of Transportation will impose substantial fines and/or penalties on the shipper if either packaging, labeling or documentation is not properly prepared and the Customer Copy of OP 900PRP form is not kept on file for a minimum of 2 years. IMPORTANT: Do not deploy any inflator. Return the used inflator within 1‐2 business days. The person packing the used inflator must read and follow the provided instructions. A list of all Subaru retailers along with their assigned CCN information is included as ‘Appendix B’ of the bulletin and a copy of the list will be included in the box with each new air bag inflator kit. If a Subaru retailer is unable to find their CCN, they should contact Takata USA as described in step 5 of the shipping documentation instructions. ***Retailers should check the CCN list provided in the bulletin and in the box of the new inflator before contacting Takata. *** SOA PART RETURN NOTICE Upon claim approval, Subaru of America, Inc. will generate a Part Return Notice requesting information only. To ensure proper claim credit, the following information must be recorded on the SOA Part Return Notice and sent to SOA Part Collection Center (PCC) as instructed on the return notice:  The FedEx Shipper Receipt # (from shipping form)  The OLD and NEW air bag inflator serial numbers The Part Return Notice should then be returned using UPS 3rd party billing to the address listed at the bottom of the notice. Please keep the UPS tracking number for your records. Under no circumstances should the air bag inflator be returned to Subaru of America, Inc.

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