Hood Stay Support / Prop Rod – Design Change – 2017-2020 Subaru

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NHTSA ID Number: 10173178

Manufacturer Communication Number: 12-283-20

Summary

This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components.

 

7 Affected Products

Vehicles

MAKE MODEL YEAR
SUBARU CROSSTREK 2018-2020
SUBARU IMPREZA 2017-2020

 

 

 


NUMBER: 12-283-20
DATE: 03/24/20

APPLICABILITY: 2017-20MY Impreza
2018-20MY Crosstrek
SUBJECT: Hood Stay Support / Prop Rod- Design Change

 

INTRODUCTION:

This bulletin announces a design change made to the hood stay support (a.k.a. prop rod).  The change prevents a vibration sound resulting from contact with adjacent under-hood components.

 

PRODUCTION CHANGE INFORMATION:

The new stay support was incorporated into production starting with the VINs as listed below:

Model Starting VIN
Impreza 4-Door L3607788
Impreza 5-Door L3716226
Crosstrek LH229547

 

PART INFORMATION:

A section of cushion was added as shown below to eliminate the source of the vibration sound.

The part number for the new stay support is: 57251FL001.

REMINDER:  Always order the most up-to-date replacement parts based on the specific VIN being repaired.

 

SERVICE PROCEDURE / INFORMATION:

REMINDER: Customer satisfaction and retention starts with performing quality repairs.

The service procedures for hood stay replacement remain unchanged.  Always refer to the applicable Service Manual and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time and every time.

 

WARRANTY / CLAIM INFORMATION:

For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Gold plan, this repair may be submitted using the following claim information:

Labor Description Labor Operation # Labor Time  Fail Code
HOOD STAY ROD R&R A915-131 0.2 XIN-48

 

IMPORTANT REMINDERS:

  • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
  • Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
  • Always refer to STIS for the latest service information before performing any repairs.

 


NUMBER: 12-283-20
DATE: 03/24/20

https://www.nhtsa.gov/recalls?nhtsaId=10173178

https://static.nhtsa.gov/odi/tsbs/2020/MC-10173178-0001.pdf

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“This site contains affiliate links for which OEMDTC may be compensated”
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