Interior Door Handles- Chrome Finish Peeling – 2015-2017 Subaru

NHTSA ID Number: 10173180

Manufacturer Communication Number: 12-284-20

Summary

This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling.

 

14 Affected Products

Vehicles

MAKE	MODEL	YEAR
SUBARU	BRZ	2015-2017
SUBARU	CROSSTREK	2015-2017
SUBARU	FORESTER	2016-2017
SUBARU	IMPREZA	2015-2017
SUBARU	WRX	2015-2017

 

 

 

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NUMBER: 12-284-20
DATE: 03/24/20

APPLICABILITY:	2015-17 MY Impreza 2015-17MY Crosstrek 2016-17MY Forester 2015-17MY WRX 2015-17MY BRZ
APPLICABILITY:	Interior Door Handles- Chrome Finish Peeling

 

INTRODUCTION:

This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome finish peeling as shown in the example photos below.  The new handles have been produced utilizing enhanced tooling improving their durability.

 

PRODUCTION CHANGE INFORMATION:

The new door interior handles were incorporated into production starting with the VINS as listed below:

 

PART INFORMATION:

Description	Part Number	Application
REMOTE ASSEMBLY- DOOR RIGHT	61051FJ021VH	All, Same Part, Front and Rear
REMOTE ASSEMBLY- DOOR LEFT	61051FJ031VH

 

REMINDER:  Always order the most up-to-date replacement parts based on the specific VIN being repaired.

IMPORTANT NOTE: Since the part numbers

for these handles have not been changed, inspect the date code on the part label to determine whether or not the part is post-countermeasure.

• Parts labeled AFTER date code 160324 (March 24, 2016) are new parts.

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

The service procedures for interior door handle replacement remain unchanged.  Always refer to the applicable Service Manual and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time and every time.  This includes but is not limited to: necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

 

WARRANTY / CLAIM INFORMATION:

For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information:

Labor Description	Labor Operation #	Labor Time	Fail Code
ONE INNER DOOR HANDLE REPLACE	B915-281	0.3	SFD-56
EACH ADDITIONAL DOOR HANDLE REPLACE	C915-285	0.3

 

IMPORTANT REMINDERS:

• SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
• Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
• Always refer to STIS for the latest service information before performing any repairs.

 

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NUMBER: 12-284-20
DATE: 03/24/20

https://www.nhtsa.gov/recalls?nhtsaId=10173180

https://static.nhtsa.gov/odi/tsbs/2020/MC-10173180-0001.pdf

 

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