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NHTSA ID Number: 10183697
Manufacturer Communication Number: 05-81-20
Summary
This bulletin announces design changes made to certain rear shock absorbers used on the models listed.
NUMBER: 05-81-20
DATE: 11/10/20
APPLICABILITY: | 2018-19MY WRX and WRX STI |
SUBJECT: | Rear BILSTEIN® Shock Absorbers- Design Changes |
INTRODUCTION:
This bulletin announces design changes made to the BILSTEIN rear shock absorbers used on the models listed above. The changes listed below were made to enhance the durability of the seals and to prevent oil loss:
- guide bushing changed from a dry type to a wet type
- configuration of the guide bushing, oil seal and dust seal were changed.
PART INFORMATION:
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
The part number for the new SHOCK ABSORBER – REAR is 20365VA061.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for rear shock absorber replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair. Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
4 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SUBARU | WRX | 2018-2019 |
SUBARU | WRX STI | 2018-2019 |
1 Associated Document
Manufacturer Communications
NUMBER: 05-81-20
DATE: 11/10/20
https://www.nhtsa.gov/recalls?nhtsaId=10183697
MC-10183697-0001.pdf 1078.365KB
“This site contains affiliate links for which OEMDTC may be compensated” |
- 【Compatibility】Fits for Subaru Outback 2000 2001 2002 2003 2004
- 【Includes 】2 Pcs (1 Pair) of Complete Strut Assembly which Equiped with Strut, Coil, Spring and Mounts. Replace Complete Strut Assembly:1345398
- 【Improved Safety】The Shocks are designed to improve your car's safety by providing increased stability and control on the road. They provide a smooth and comfortable ride while enhancing your car's handling and control on the road
- 【Durable Construction】Constructed with high-quality materials to deliver long-lasting durability and reliability. Their strong build ensures that they withstand the toughest driving conditions and last for many miles to come.
- 【Easy Installation】These Shocks are easy to install and require no special tools or skills. The installation process quick and straightforward.
- [Vehicle Fitment]: Compatible with Subaru Forester 1998-2002 H4 2.5L and without Self Leveling Rear Suspension
- [Reference Number]: 334191, 334192, 20360FC100, 20360FC101, 20360FC120, 20360FC140, 20360FC110, 20360FC111
- [Installation Position]: Rear Left and Right (Driver and Passenger Side)
- [Specifications]: ①Dust Shield Included: No; ②Extended Length (in.): 25.08; ③Compressed Length (in.): 17.32; ④Stroke Length (in.): 7.76; ⑤Upper Mount Type: 14x1.50; ⑥Rebound Stop: Yes
- [1-Year Quality Guarantee]: This brand new set of suspension shock strut assembly for car is the ideal choice for direct replacement. We extremely value your satisfaction and strive to provide you good shopping experience. Any further question, please feel free to contact us at any time.
- 🚗APPLICABLE VEHICLES - for 2009 2010 2011 2012 2013 for Subaru Forester
- 🚗INCLUDE- 172695 ( 2 )Rear Strut Spring Assembly
- 🚗ADVANTAGES - One pair struts with high quality can Reduce the necessity for an upper control arm and save on weight and production costs and can help you save time and money to buy the upper strut bearings and bushings or other parts separately
- 🚗MORE STABLE-Effectively reduce the impact of the vehicle when driving, improve the stability when turning, improve the comfort of the ride and the life of the surrounding suspension system
- 🚗NOTICE -Most satisfied service will be offered if any problem or defect occurs. In order to ensure that the product is suitable for your car please check description and OE part number carefully which will help you avoid unnecessary hassle
- [Vehicle Fitment]: Compatible with Subaru Forester 2009 2010 2011 2012 2013 AWD
- [Reference Number]: 341486, 20365SC000, 20365SC020, 20365SC050
- [Installation Position]: Rear Left and Right (Driver and Passenger Side)
- [Specifications]: ①Dust Shield Included: No; ②Extended Length (in.): 18.93; ③Compressed Length (in.): 13.22; ④Stroke Length (in.): 5.71; ⑤Upper Mount Type: 10x1.25; ⑥Lower Mount Type: E2(12.4x55)
- [Customer Support]: 1 Year Unlimited-mileage Quality Guarantee; Being brand-new and sturdy, this set of strut assembly is the ideal choice for direct replacement. We extremely value your satisfaction and strive to provide you good shopping experience. Any further question, please feel free to contact us at any time.
- 👉 👉 𝗢𝗘𝗠 𝗣𝗔𝗥𝗧 𝗡𝗢𝗨𝗠𝗕𝗘𝗥 𝗥𝗘𝗙𝗘𝗥𝗘𝗡𝗖𝗘: 341487 72696
- 👉 👉 𝗔𝗨𝗧𝗢 𝗦𝗛𝗢𝗖𝗞𝗦 𝗙𝗜𝗧𝗦: 2008-2011 for Subaru Impreza
- 👉 👉 𝗔𝗧𝗧𝗘𝗡𝗧𝗜𝗢𝗡: 1)Shocks sets kits (𝙬𝙞𝙩𝙝𝙤𝙪𝙩 strut mount/coil spring/rubber buffer/bushings) 2)Check compatibility chart for fitment
- 👉 👉 𝗜𝗡𝗦𝗧𝗔𝗟𝗟𝗔𝗧𝗜𝗢𝗡 𝗘𝗔𝗦𝗜𝗟𝗬: Direct replacement. Buckle holes are consistent with the original mounting points. No modification required,professional installation is highly recommended
- 👉 👉 𝗞𝗘𝗬 𝗙𝗘𝗔𝗧𝗨𝗥𝗘𝗦: (1)100% new; (2)stability and comfort experience; (3)longer service life;(4)avoid oil leakage and no abnormal noise
- 【Compatibility】Fits for Subaru Legacy 2005 2006 2007 2008 2009
- 【Includes 】2 Pcs (1 Pair) of Complete Strut Assembly which Equiped with Strut, Coil, Spring and Mounts. Replace Complete Strut Assembly: 15910
- 【Improved Safety】The Shocks are designed to improve your car's safety by providing increased stability and control on the road. They provide a smooth and comfortable ride while enhancing your car's handling and control on the road
- 【Durable Construction】Constructed with high-quality materials to deliver long-lasting durability and reliability. Their strong build ensures that they withstand the toughest driving conditions and last for many miles to come.
- 【Easy Installation】These Shocks are easy to install and require no special tools or skills. The installation process quick and straightforward.
- 🌻APPLICATION: 2003 2004 2005 2006 for Subaru Baja,2000 2001 2002 2003 2004 2005 2006 2007 for Subaru Outback with 341276 71113.
- 🌻IMPORTANT:US Stock FBM will always have the advantage of logistics.Please choose your vehicle type(year/make/model/trim/engine) on the left top corner of this page for checking or contact us through sending emails for help.
- 🌻SELLING POINTS:Seamless Drawn-Over-Mandrel (DOM) tubing reduces the possibility of splitting, ensuring close contact between the piston and cylinder, obtaining stable damping force/Material with excellent steel,prevent breakage
- 🌻INCLUDE AND INSTALLATINON:2PCS Rear shock absorbers,WITHOUT(washers bushings reservoir clamps nuts)Accurate positioning of the installation hole for reduce deviation,maintaining the correct wheel position,Keep your vehicle's tires in contact with the road.
- 🌻TIPS:Time to replace your SHOCKS if you are troubled by bellow: 1)Vehicle may feel unsettled over pumps. 2)Vehicle may conyinue to bounce more than narmal after a bump. 3)Knocking noises. 4)Oil leaking from shock.
- 🐻FITMENT - Front Shocks Absorbers Compatible With 2008 2009 2010 2011 for Subaru Impreza 339171 72680 339172 72681
- 🐻SHOCK ABSORBER EFFECT -Without a shock absorber fitted, your springs would contract and expand continually till the energy stored in them is dissipated. This would make for one hell of a bouncy ride
- 🐻SHOCK ABSORBER WORKS -The shock absorber that operates up to 1900 times per mile to stabilize a vehicle's handling and generate as much contact between the road and tires as possible.
- 🐻SMOOTH DRIVING -The shocks absorber continuously adapt to varying road conditions,changing driving conditions for exceptional road-holding capability for a smooth, controlled, confident ride.
- 🐻NOTICE -For a complete repair, always replace shocks in pairs.Also, don't forget to install a new Mounting Kit or Protection Kit with each new shock to help prevent premature wear.
- 【COMPATIBLE VEHICLES】 - 334276 72243 334275 72242 341276 71113 Improved shock absorber fit for 2003 for Subaru Baja,2000 2001 2002 2003 2004 for Subaru Outback
- 【HIGH-PRECISION】 - High-precision balancing equipment, accurate positioning of mounting holes, reduced deviation, one-step installation, and perfect solution to vehicle vibration problems
- 【RIGOROUS STANDARDS】 - Seiko manufacturing, never compromise quality, extend the life of the shock absorber.
- 【AVOID OIL LEAKAGE AND ABNORMAL NOISE】 - High-strength welding makes the stamping part tightly connected with the barrel, the output is more stable, avoid oil leakage and abnormal noise, and make the driving experience more comfortable
- 【OFFICIAL CONFIGURATION】 - The 1 pair of front shock absorbers and 1 pair of rear shock absorbers are designed to work together, safer and easier to install, friendly customer service team can solve your problems in time, and you could enjoy 12 months warranty
- [Vehicle Fitment]: Compatible with Subaru Forester XT Limited 2009-2010 2.5L Gas Turbocharged
- [Reference Number]: 339170, 72679, 339169, 72678, 20310SC030, 20310SC070, 20310SC071, 20310SC020, 20310SC021
- [Installation Position]: Front Left and Right (Driver and Passenger Side)
- [Specifications]: ①Dust Shield Included: No; ②Extended Length (in.): 21.29; ③Compressed Length (in.): 15.43; ④Stroke Length (in.): 5.86; ⑤Upper Mount Type: 14x1.50; ⑥Rebound Stop: Yes
- [Customer Support]: 1 Year Unlimited-mileage Quality Guarantee; Being brand-new and sturdy, this set of strut assembly is the ideal choice for direct replacement. We extremely value your satisfaction and strive to provide you good shopping experience. Any further question, please feel free to contact us at any time.
Last update on 2024-03-24 / Affiliate links / Images from Amazon Product Advertising API
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Bulletin Number: 05-81-20; Date: 11/10/20 Page 1 of 2 Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 05-81-20 DATE: 11/10/20 APPLICABILITY: 2018-19MY WRX and WRX STI SUBJECT: Rear BILSTEIN® Shock Absorbers- Design Changes INTRODUCTION: This bulletin announces design changes made to the BILSTEIN rear shock absorbers used on the models listed above. The changes listed below were made to enhance the durability of the seals and to prevent oil loss: • guide bushing changed from a dry type to a wet type • configuration of the guide bushing, oil seal and dust seal were changed. PART INFORMATION: REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. The part number for the new SHOCK ABSORBER – REAR is 20365VA061. SERVICE BULLETIN ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2020 Subaru of America, Inc. All rights reserved. Bulletin Number: 05-81-20; Date: 11/10/20 Page 2 of 2 SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for rear shock absorber replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair. Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period or covered by an active Subaru Added Security Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code ONE REAR STRUT ASSY. R&R AND OVERHAUL B612-503 2.2 (RH) PAM-47 (LH) PAO-47 BOTH REAR STRUT ASSYS. R&R AND OVERHAUL B612-504 2.9 PAI-47 SUBLET REPAIR – ADMINISTRATIVE EXPENSES C101-108 0.3 n/a IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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