NHTSA ID Number: 10180732
Manufacturer Communication Number: 07-180-20
This service information bulletin provides revised diagnostics and additional reference information to use when diagnosing DTCs P1C45, 46, 47,48,49 and P1C5A.
3 Affected Products
|APPLICABILITY:||2014-16MY Crosstrek Hybrid|
|SUBJECT:||Auto Start-Stop Inoperative / DTC P1C45 to P1C5A|
This Service Information Bulletin provides revised diagnostics and additional reference information to use when diagnosing DTCs P1C45, 46, 47, 48, 49 and P1C5A, all relating to a Hybrid battery block voltage imbalance. When an imbalance between blocks of the hybrid battery exceeds .7v, the Auto Start-Stop feature becomes inoperative, the battery protection function activates which restricts battery performance and the operator is no longer able to select the EV Traveling Mode.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The diagnostic procedures for the HEV Battery -related DTCs listed above have been revised and are provided below. The applicable Service Manuals will be updated with this new information in the near future. Service Manual procedures contain information critical to performing effective repairs the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools and required processes needed for a complete and lasting repair.
DIAGNOSTIC > HYBRID ELECTRIC VEHICLE(DIAGNOSTICS) > Diagnostics with phenomenon > INSPECTION
DIAGNOSTIC > HYBRID ELECTRIC VEHICLE(DIAGNOSTICS) > Read Current Data > HYBRID POWER TRAIN CONTROL SYSTEM (Auto Start Stop and EV TRAVELING CONDITIONS)
DIAGNOSTIC > HYBRID ELECTRIC VEHICLE(DIAGNOSTICS) > Diagnostics with phenomenon
New Drive Cycle (Drive Cycle J) NOTE: Always follow local traffic regulations while performing the drive cycle test procedure below.
- Prepare vehicle for Drive Cycle. (See applicable Service Manual PREPARATION FOR DRIVE CYCLE.)
- Set the shift lever to “P” range, air conditioner to OFF, and blower fan to OFF.
- Change the Multi-Function Display (MFD) screen to the Energy Flow mode and drive the car in order to adjust the high voltage battery charge level to the middle range. (This will keep the battery voltage from becoming too high during the EV assist mode.)
- Change the MFD screen to the Throttle Opening display.
- Depress the accelerator and drive at a speed of 15 km/h (9 MPH) to induce EV Traveling mode.
- Depress the accelerator to 35% within 2 seconds.
- Keep the throttle opening at 35% until the vehicle speed reaches 30km/h (19 MPH).
- Repeat steps 5-7 10 times. (No need to repeat steps 5-7 continuously, perform them 10 times when safe driving conditions allow.)
- Check for any DTCs. If any DTCs are displayed, diagnose by following the applicable Service Manual.
- SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time.
- Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
- Always refer to STIS for the latest service information before performing any repairs.
1 Associated Document
- Hardcover Book
- Ma, Zhongjing (Author)
- English (Publication Language)
- 271 Pages - 02/14/2020 (Publication Date) - Springer (Publisher)
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Last update on 2021-01-25 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-25 / Affiliate links / Images from Amazon Product Advertising API