Reprogramming File Availability to Improve Audio Unit Performance – 2015 Subaru Legacy & Outback

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NUMBER: 15-188-15R
DATE: 09/24/15
REVISED: 05/09/16

APPLICABILITY: 2015MY Legacy and Outback Models Equipped with 6.2” Clarion Display Audio
SUBJECT: Reprogramming File Availability to Improve Audio Unit Performance

 

INTRODUCTION:

This bulletin announces the reprogramming file availability and installation procedure to address the following customer concerns when operating the Clarion 6.2” Display Audio unit:

 

  • Concern: Slow start-up time (approximately 18 seconds) for the FM menu screen to display
    Improvement:  Reduced start-up time to 12 seconds.
  • Concern: Delay (approximately 14 seconds) before guidelines on back-up camera display appear
    Improvement:  Reduced delay to 12 seconds.
  • Concern: Back-up camera display freezes (for 2 to 10 seconds) when shifting into reverse after switching the ignition on
    Improvement:  Modified software to eliminate freezing of back-up camera display.
  • Concern: Delay (up to 10 seconds) before back-up camera display is shown after shifting into Reverse when a USB memory device and / or an iPhone is connected
    Improvement:  Reduced delay to 2 seconds.

The procedure will involve downloading the applicable update file from Subarunet then loading it onto a flash drive for installation.

 

PRODUCTION CHANGE INFORMATION:

New audio units with updated software were incorporated into production per the table below:

MODEL STARTING VIN CHANGE DATE
Legacy F3020224 October, 2014
Outback F3249073

 

APPLICABLE CLARION AUDIO UNITS:

audio unit model number

 

CB604UL and CB624UL

The audio unit model number is displayed on the lower left of the faceplate as shown below.

 

SERVICE PROCEDURE / INFORMATION:

IMPORTANT: Due to additional updates to the operating software used by these Clarion Display Audio (DA) units released since TSB 15-188-15R was published, this Service Procedure has been consolidated with TSB 15-199-16. The applicable symptom information has been left in place as a reference. Please use TSB 15-199-16 for the latest symptom information and software updating Service Procedure.

 

 

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