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NHTSA ID Number: 10201037
Manufacturer Communication Number: 12-224-21
Summary
This bulletin provides a work procedure required to address the Outback Wilderness trailer hitch fascia panel.
NUMBER: 12-224-21
DATE: 08/13/21
INTRODUCTION:
This bulletin provides a work procedure required to address the Outback Wilderness trailer hitch fascia panel. This procedure addresses isolated cases of excessive gapping and/or lack of adhesion to the rear bumper cover. Following the procedure outlined below will provide a more secure seating and reduce gapping.
PART INFORMATION:
| Part Description | Quantity | Part Number |
| CLIP-2PIECE | 2 | 909140062 |
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
STEP 1) The fascia panel may appear to be seated. If pressure is applied to the bumper cover section above the fascia, the double-sided tape may separate.. Confirm the fascia panel to body fitment by pressing the bumper cover and inspecting the contact condition.
NOTE: The fascia panel does not need removal for the reinforcement repair to be performed.
STEP 2) Print out the template supplied at the end of this document. It is CRITICAL that the template is printed in “Actual Size” and on legal paper. The template size can be confirmed with a ruler. ALWAYS confirm your printer properties when printing templates.
STEP 3) Attach the template to the fascia using masking tape. There are alignment marks included in the printable template.
STEP 4) Prepare a 7mm drill bit with a stopper or “wrapped tape” set to 1/2 inch to maintain drill depth. It is IMPORTANT to verify the Reverse Automatic Braking (RAB) harness is clear of the selected drilling areas. CAREFULLY drill two 7mm diameter holes into the fascia and bumper cover using the provided template. Always double-check the alignment before drilling.
STEP 5) Install the clips #909140062 into the drilled holes. Confirm the fascia maintains minimal gaps and is secured properly to the bumper cover as shown below to complete the procedure.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
SUBARU | OUTBACK | 2022 |
1 Associated Document
Manufacturer Communications
NUMBER: 12-224-21
DATE: 08/13/21
MC-10201037-0001.pdf 1865.047KB
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- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 525 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Crosstrek
- VEHICLE APPLICTION: 2014-2018 Subaru Forester.
- MAXIMUM STRENGTH: Made of solid, all-welded steel for maximum strength and safety, each hitch is put through rigorous fatigue and stress testing to withstand road abuse. Protected by a two-part black powder coat finish to resist rust and corrosion.
- TESTED: Draw-Tite tow hitch receivers are tested to meet and exceed V-5 and SAE J684 standards.
- CAPACITY: Tow hitch package rated for up to 3,500 lbs. GTW and up to 525 lbs. TW. Also suitable for use with Weight Distribution systems of up to 4,000 lbs. WD and 525 lbs. WDTW.
- CUSTOM DESIGNS: DRAW-TITE Class 3 trailer hitches are custom built according to manufacturer specifications to ensure a perfect fit.
- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 350 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Outback and Subaru Legacy
- CUSTOM DESIGNS: Draw-Tite Class 3 trailer hitch tow packages are custom built according to manufacturer specifications to ensure a perfect fit.
- MAXIMUM STRENGTH: Made of solid, all-welded steel for maximum strength and safety, each hitch is put through rigorous fatigue and stress testing to withstand road abuse. Protected by a two-part black powder coat finish to resist rust and corrosion.
- TESTED: Draw-Tite tow hitch receivers are tested to meet and exceed V-5 and SAE J684 standards.
- CAPACITY: Tow hitch package rated for up to 4,000 lbs. GTW and up to 600 lbs. TW. NOT suitable for use with Weight Distribution systems.
- VEHICLE FIT: 2010-2019 Subaru Outback.
- DEPENDABLE STRENGTH. This trailer hitch is rated for 5,000 lbs. gross trailer weight, 750 lbs. tongue weight, 5,000 lbs. weight distribution capacity and 750 lbs. weight distribution tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Ascent
- DEPENDABLE STRENGTH. This trailer hitch is rated for 3,500 lbs. gross trailer weight and 525 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN. This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED. Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT. This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL. This hitch offers a custom, factory fit on select model years of the Subaru Forester
- VEHICLE-SPECIFIC DESIGN - The trailer hitch receiver is OE style designed on factory rear bumper compatible with Subaru Forester 2018 2017 2016 2015 2014
- HEAVY DUTY TOWING CAPACITY - This Towing hitch receiver is rated for 3500lbs weight carrying capacity, 525lbs tongue weight
- FULLY TESTED FOR SAFTY - The trailer hitch receiver exceed V5 standards,tested for safety in accordance with SAE J684.never exceed vehicle weight rating
- LONG LASTING CORROSION RESISTANCE - The towing hitch receiver protected by a durable high-gloss black powder coat finish, co-cured in a rust-resistant liquid aquence coating, preminum corrosion resistance for dust, chipping and extreme weather condition.
- EASY TO INSTALL - The trailer hitch is drilling required, all necessary mounting hardware are included for easy bolt on installation.
- DEPENDABLE STRENGTH - This trailer hitch is rated for 3,500 lbs. gross trailer weight and 350 lbs. tongue weight (limited to lowest-rated towing component)
- VERSATILE DESIGN - This class 3 hitch equips your vehicle with a standard 2-inch x 2-inch hitch receiver, allowing for a wide variety of towing options. It can accept a ball mount, cargo carrier, bike rack, tow hook and much more
- FULLY TESTED - Every CURT class 3 trailer hitch design is tested in real-world, on-vehicle conditions at our Detroit engineering facility. Aftermarket hitches are tested according to SAE J684 standards for the utmost safety while hauling
- RUST, CHIP, UV-RESISTANT - This tow hitch is protected with a unique dual-coat finish of rust-resistant liquid A-coat and highly durable black powder coat. The two finishes are co-cured together for exceptional resistance to rust, chipping and UV rays
- EASY TO INSTALL - This hitch offers a custom, factory fit on select model years of the Subaru Outback
- [Vehicle Fitment]: 2 inch trailer hitch fit for Subaru Ascent All Styles 2019 2020 2021 2022 2023 2024
- [Standard Fit]: 2" hitch receiver, able to accept virtually any 2-inch x 2-inch shank, including a trailer hitch ball mount, tow hook, cargo carriers, bike carrier, weight distribution or other receiver hitch accessories
- [High Strength]: Weight Carrying Capacity: 5000 LBS; tongue weight: 750 LBS; (limited to lowest-rated towing component)
- [Rust-Resistant&Heavy duty]: Rugged construction- heavy duty steel construction thick welds for superior strength built for long lasting durability and rust-resistant, black powder coated for long lasting corrosion resistance
- [Warranty]: maXpeedingrods warrants its products against manufacturing defects under normal use for 1 year (since the date of purchase), and lifetime technical support and customer service
- VEHICLE APPLICATION: 2016-2025 Subaru Crosstrek, 2018-2024 Subaru Impreza Wagon, Except WRX STi & w/Quad Exhaust Outlets.
- MAXIMUM STRENGTH: Made of solid, all-welded steel for maximum strength and safety, each hitch is put through rigorous fatigue and stress testing to withstand road abuse. Protected by a two-part black powder coat finish to resist rust and corrosion.
- TESTED: Draw-Tite tow hitch receivers are tested to meet and exceed V-5 and SAE J684 standards.
- CAPACITY: Tow hitch package rated for up to 4,500 lbs. GTW and up to 675 lbs. TW. NOT suitable for use with Weight Distribution systems.
- CUSTOM DESIGNS: DRAW-TITE Class 3 trailer hitches are custom built according to manufacturer specifications to ensure a perfect fit.
SEOCONTENT-START
Bulletin Number: 12-224-21; Date: 08/13/21 Page 1 of 4 SERVICE BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 12-224-21 DATE: 08/13/21 APPLICABILITY: 2022MY Outback Wilderness SUBJECT: Trailer Hitch Fascia Panel / Lack of Adhesion INTRODUCTION: This bulletin provides a work procedure required to address the Outback Wilderness trailer hitch fascia panel. This procedure addresses isolated cases of excessive gapping and/or lack of adhesion to the rear bumper cover. Following the procedure outlined below will provide a more secure seating and reduce gapping. PART INFORMATION: Part Description Quantity Part Number CLIP-2PIECE 2 909140062 SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. STEP 1) The fascia panel may appear to be seated. If pressure is applied to the bumper cover section above the fascia, the double-sided tape may separate.. Confirm the fascia panel to body fitment by pressing the bumper cover and inspecting the contact condition. NOTE: The fascia panel does not need removal for the reinforcement repair to be performed. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2021 Subaru of America, Inc. All rights reserved. Bulletin Number: 12-224-21; Date: 08/13/21 Page 2 of 4 Continued… LACK OF ADHESION AREAS RIGHT SIDE LEFT SIDE STEP 2) Print out the template supplied at the end of this document. It is CRITICAL that the template is printed in “Actual Size” and on legal paper. The template size can be confirmed with a ruler. ALWAYS confirm your printer properties when printing templates. STEP 3) Attach the template to the fascia using masking tape. There are alignment marks included in the printable template. STEP 4) Prepare a 7mm drill bit with a stopper or “wrapped tape” set to 1/2 inch to maintain drill depth. It is IMPORTANT to verify the Reverse Automatic Braking (RAB) harness is clear of the selected drilling areas. CAREFULLY drill two 7mm diameter holes into the fascia and bumper cover using the provided template. Always double-check the alignment before drilling. Fascia Panel NOT installed on this photo Bulletin Number: 12-224-21; Date: 08/10/21 Page 3 of 4 STEP 5) Install the clips #909140062 into the drilled holes. Confirm the fascia maintains minimal gaps and is secured properly to the bumper cover as shown below to complete the procedure. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information: Labor Description Labor Operation # Fail Code # Labor Time TOW HITCH FASCIA GAP REPAIR A054-238 ZRU-29 0.4 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs. Continued… Bulletin Number: 12-224-21; Date: 08/11/21 Page 4 of 4 Line up Template with top edge of part
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SEOCONTENT-END
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