NHTSA ID Number: 10188201
Manufacturer Communication Number: 05-84-21
Summary
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads.
NUMBER: 05-84-21
DATE: 02/26/21
| APPLICABILITY: | 2015-21MY Legacy and Outback 2019-21MY Forester 2015-20MY WRX and WRX STI 2019-20MY Ascent 2006-14MY Tribeca |
| SUBJECT: | Front Wheel Hub Assembly- Design Change |
INTRODUCTION:
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Excessive shock loads can occur when hitting a significant imperfection in the road surface (e.g. large pothole or expansion joint). If the bearing surface is affected, a growling -type sound may become audible when the vehicle is in motion.
PRODUCTION CHANGE INFORMATION:
The new hub assemblies were incorporated into production starting with the table below:
| Model | Starting VIN |
| Legacy | M3004225 |
| Outback | M3117145 |
| Forester | MH425487 |
| WRX / STI | L9827031 |
| Ascent | M3415184 |
PART INFORMATION:
| Description | Part Number | Application |
| HUB COMPLETEFRONT AXLE | 28373VC000 | SBR (Japan) Built Models |
| 28373AN00A | SIA (U.S.) Built Models |
REMINDER: Always order the most up-to-date replacement parts for the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for front wheel hub / bearing assembly replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
39 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| SUBARU | ASCENT | 2019-2020 |
| SUBARU | FORESTER | 2019-2020 |
| SUBARU | LEGACY | 2015-2021 |
| SUBARU | OUTBACK | 2015-2021 |
| SUBARU | TRIBECA | 2006-2014 |
| SUBARU | WRX | 2015-2020 |
| SUBARU | WRX STI | 2015-2020 |
1 Associated Document
Manufacturer Communications
NUMBER: 05-84-21
DATE: 02/26/21
https://www.nhtsa.gov/recalls?nhtsaId=10188201
MC-10188201-0001.pdf 1001.219KB
MC-10188201-0001
- Can be adjusted by legs to an 7-1/2 inch diameter bolt circle
- Adjustable sliding arms
- Made of alloy steel and drop forged
- Includes striking wrench and puller screw
- Won't distort wheel lugs
- VERSATILE PULLER SET: The Orion Motor Tech 9-Way Slide Hammer Puller Set with 4 lb slide hammer is ideal for a variety of pulling applications, including flange-type rear axles, most front-wheel-drive hubs, pulling dents, and other press-fit parts (bearings, bushings, gears, pulleys, etc.).
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- Great Design: Yoke and bolt of the axle bearing puller are threaded 5/8-inch x 18 inches to best suit most vehicle applications. For best results and longer utility, lubricating the forcing bolt before use is strongly recommended.
- Easy to Use: Use this hub grappler on 4, 5, or 6 bolt stud design and all non-C lock GM axles. Simply fasten to wheel studs using existing lug nuts and tighten pressure screw. Make brake and bearing maintenance easy.
- Great Function: The Axle Remover & Front Wheel Puller Hub Grappler Tool makes for easy brake and bearing maintenance.
- Wide Application: The hub puller tool is compatible with domestic and imported vehicles with independent front wheel suspension, which can be used on any vehicles with studs that are inside the drum and has a tapered axle and 4-6 lugs.
- The axle & front wheel hub puller makes for easy brake and bearing maintenance.
- The front hub installer puller tool, compatible fit on domestic and import vehicles with independent front wheel suspension; Use on any vehicle with studs that are inside the drum and has a tapered axle and 4-6 lugs.
- The front wheel hub puller,yoke and bolt are threaded 5/8-inch x 18 inches to best suit most vehicle applications.
- Use this hub grappler on 4, 5, or 6 bolt stud design and all non-C lock GM axles.
- Heated pressure screw holds up to tough use. Drive center hole for the wheel studs and are constructed from heat-treated alloy steel that is drop forged for maximum strength and longevity that resists rust and corrosion.
- EASY BRAKE & BEARING REPAIR: The ABN Axle Remover & Front Wheel Puller Hub Grappler Tool makes for easy brake and bearing maintenance
- WORKS ON YOUR VEHICLE: Compatible fit on domestic and import vehicles with independent front wheel suspension; Use on any vehicle with studs that are inside the drum and has a tapered axle and 4-6 lugs
- VARIOUS APPLICATIONS: Use this hub grappler on 4, 5, or 6 bolt stud design and all non-C lock GM axles
- BUILT TO LAST: Heated pressure screw holds up to tough use; Drive center hole for the wheel studs and are constructed from heat-treated alloy steel that is drop forged for maximum strength and longevity that resists rust and corrosion
- PERFECT SIZE: Yoke and bolt are threaded 5/8-inch x 18 inches to best suit most vehicle applications
- PULL FRONT WHEEL HUBS: This wheel hub puller set by Orion Motor Tech includes a universal 3-3/4'' to 4-1/2'' hub puller, a 5/8"-18 forcing bolt, a fasten lug nut, and a helpful socket to quickly and easily loosen and remove your front wheel hubs
- UNIVERSAL COMPATIBILITY: The front hub puller, compatible with most vehicles with independent front wheel suspension, firmly locks onto your axle assembly, making removal of stuck front hubs a cinch; the threading of our 5 pound forcing bolt works with other 5/8"-18 adapters to deal with various car models or to handle other work around your engine
- QUICK & EASY OPERATION: These automotive tools work together to provide straight and even force so your front hub pops out smoothly, leaving the wheel bearing inside the joint and the rest of your vehicle untouched
- BUILT TO LAST: Made of premium AISI 1045 medium carbon steel, our wheel hub removal set provides strong and dependable service for the long haul; heat treated and blackened or chrome plated, each part offers superior durability and corrosion resistance for long-term use
- 1 YEAR WARRANTY: Order Orion Motor Tech's front hub puller set with your peace of mind assured thanks to its strong 1 year warranty and our usual friendly 24/7 customer service, ready to enjoy fast, simple, and damage-free auto servicing
- NO SHOP PRESS NEEDED: Remove the need for a shop press with our wheel hub bearing press tool; Save time removing even seized-up wheel hub and bearing assemblies; Our bearing press kit allows mechanics to install wheel bearings without a shop press
- FOR PRO AND DIY MECHANICS: This wheel bearing puller/installer is one of the only tools for servicing front and rear wheel hubs and bearing on German cars; Install wheel hubs and bearings on most vehicles easily with our wheel bearing press kit
- TIME-SAVING BEARING TOOL: No need to remove the strut assembly or knuckle to remove/install the hub and bearing; Our hub puller tool removes/installs hubs safely from the knuckle; Wheel bearing removal kit removes the need for an alignment after use
- VARIETY OF ADAPTERS: Service your vehicles easily with our rear and front wheel bearing removal kit; This wheel bearing removal tool features all the adapters needed to service a number of foreign and domestic vehicles—BMW, Porsche, VW, and more
- DURABLE STEEL CONSTRUCTION: Our rear and front wheel drive bearing adapter kit's steel design holds up to the torque required to remove hubs and bearings; The wheel bearing tool removes hubs and bearings without damaging your vehicle's parts
- 【HIGHLY PRACTICAL】 KOOPOOL 5-Ton capacity bearing puller set includes 2-piece bearing separator jaws of maximum opening (2’’, 3’’), 1-piece heavy duty forcing screw (7’’), 4-piece hex push-pull legs (4’’, 5’’), 4-piece hex extension legs (4’’, 5’’), 1-piece yoke (6’’ long). All puller components are included to help you remove and install small and large wheel bearings on front and rear wheel hubs, gears, pulleys, axle shafts, and pinion on most cars effectively and fast.
- 【SUPERIOR VERSATILE】 Our bearing separator set Includes 2-piece bearing separator jaws for most small and large wheel bearings and gears. The 8-piece push-pull legs and extension legs fit most shafts of different length. This tool set is ideal for pulling gears, pulleys, bearings, axle shafts, pinion, steering wheels on cars, vehicles, ATVs, and light trucks.
- 【PREMIUM MATERIAL】This gear puller set is built with rugged drop-forged construction and made of heat-treated high hardness 45# carbon steel. Coated with black oxide finish for ultra strength and long durability to withstand rugged jobs on stubborn bearings and gears.
- 【EFFECTIVE OPERATION】This wheel hub axle puller set Includes two most widely used bearing separator jaws, help to complete a variety of bearing pulling jobs, and the 5-ton-capacity and heavy-duty industrial grade bolts ensure tools will not bend and break during operation. It takes little effort to be assembled by professionals or do-it-yourself.
- 【EASY STORAGE】 Come with heavy duty plastic blow-molded carrying case with handle and latches for safe transport, simple storage, and quick organization.
- Range is 3-3/4-in to 4-1/2-in
- Simply fasten to wheel studs using existing lug nuts and tighten pressure screw
- Yoke and bolt are threaded 5/8 Inch x 18
- Heat treated pressure screw for strength and durability
- Fits most domestic and import vehicles
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Last update on 2023-05-20 / Affiliate links / Images from Amazon Product Advertising API
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Bulletin Number: 05-84-21; Date: 02/26/21 Page 1 of 2 SERVICE BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 05-84-21 DATE: 02/26/21 APPLICABILITY: 2015-21MY Legacy and Outback 2019-21MY Forester 2015-20MY WRX and WRX STI 2019-20MY Ascent 2006-14MY Tribeca SUBJECT: Front Wheel Hub Assembly- Design Change INTRODUCTION: This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Excessive shock loads can occur when hitting a significant imperfection in the road surface (e.g. large pothole or expansion joint). If the bearing surface is affected, a growling -type sound may become audible when the vehicle is in motion. PRODUCTION CHANGE INFORMATION: The new hub assemblies were incorporated into production starting with the table below: Model Starting VIN Legacy M3004225 Outback M3117145 Forester MH425487 WRX / STI L9827031 Ascent M3415184 PART INFORMATION: Description Part Number Application HUB COMPLETEFRONT AXLE 28373VC000 SBR (Japan) Built Models 28373AN00A SIA (U.S.) Built Models REMINDER: Always order the most up-to-date replacement parts for the specific VIN being repaired. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2021 Subaru of America, Inc. All rights reserved. Bulletin Number: 05-84-21; Date: 02/26/21 Page 2 of 2 SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for front wheel hub / bearing assembly replacement remain unchanged. Always refer to the applicable Service Manual and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited or Powertrain Limited Warranty period or covered by an active Subaru Added Security Powertrain, Classic or Gold plan, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code LH FRONT HUB / BEARING UNIT R&R** A611-187 0.8 NCB-25 RH FRONT HUB / BEARING UNIT R&R** A611-188 0.8 NCA-25 BOTH FRONT HUB / BEARING UNITS R&R** A611-189 1.2 NAW-25 **INCLUDES noise testing IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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