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NHTSA ID Number: 10188199
Manufacturer Communication Number: 12-311-21
Summary
This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving.
NUMBER: 12-311-21
DATE: 02/25/21
| APPLICABILITY: | 2018-21MY Crosstrek |
| SUBJECT: | Side Cowl Panel Trim- Design Change |
INTRODUCTION:
This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle -type sound heard while driving. The size of the foam cushion portion and the production process to secure it to the part have been optimized to prevent the condition.
PRODUCTION CHANGE INFORMATION:
The new COWL PANEL-SIDE trims were incorporated into Crosstrek production starting with VIN MH277078.
PART INFORMATION:
| Description | Part Number |
| COWL PANEL- SIDE, RIGHT | 91423FL001 |
| COWL PANEL- SIDE, LEFT | 91423FL011 |
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for cowl panel trim replacement remain unchanged. Always refer to STIS and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
SUBARU | CROSSTREK | 2018-2021 |
1 Associated Document
Manufacturer Communications
NUMBER: 12-311-21
DATE: 02/25/21
MC-10188199-0001.pdf 1069.497KB
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- Nylon Material: Made of impacted resistant nylon fiber material with high level craftsmanship, it’s non-toxic, durable and not like brittle material which is prone to bent or crack
- Multi-function tools:These 5 PCS different kinds of trim tools used for car audio/radio system installing or removing, dash panel, moldings, emblems, window trims or automotive interior repairing and furniture restoration
- Good Helper: Whenever you need them, they are always here to help you. It would be an excellent choice to work with this kit
- Ergonomic Design: GOOACC trim removal tool kit is made in accordance with ergonomics design with super lightweight and easy handheld features which effectively effort saving for various interior and exterior car trimming
- Package Include:Including 4 pcs car dash panel removal tool and 1 fastener remover, total 5 pcs auto trim removal tool
- Trim Saving - The trim removal tool has a larger, flatter and wider contact area than clumsy traditional tools and features an integrated wedged center that provides increased removal efficiency and prevents damage to both the trim and wall.
- Sturdy Pry Bars - Our trim puller is made from carbon steel and 65Mn steel with black electrophoretic and polished finish, which protects against corrosion and gives our pry bar added durability and strength. So the Trim Puller is a very beefy tool, and it will hold up well to repeated whacking.
- Multi-Function - Ideal for commercial work, repair and remodel projects where care and precision are needed, including cabinets, countertops, flooring, and many more. It can be used on a kitchen remodel, removing a couple of sections of baseboard, a countertop from some base cabinets, and pulling up a ceramic tile floor. The very edge can also be used to pry up the staples.
- Ergonomic Handle - All our trim puller is built with an ergonomic, comfortable and textured dipped handle. An impact-absorbing TPR+PP handle makes it comfortable to hold, though.
- Revolutionary Tool - Our Trim Puller is a very beefy tool. The Built-in spring design assists in separating the trim from the wall freely and quickly. The 15-degree wedged center is for easy extraction of trim and baseboards.Goldblatt holds a U.S. patent for this Trim Puller, patent number US 11,142,921.
- 12 Most Popular Sizes : There are 12 most common sizes of clips which will meet your needs, sturdy and reusable, compatible for GM, Chrysler, Ford, Toyota, Mazda. Hyundai, Kia, AMC, Jeep, etc…
- Multifunctional: Different kinds of door panel removal tools are available for you, excellent for Automotive, Marine, Furniture or Aircraft Trim removal and installation, including Door Panels, Moldings, Window Trims, Clips, Fasteners, Emblems, Panels, Radios, etc...
- Upgraded Material: Made of impacted resistant nylon fiber material with high-level craftsmanship, it’s non-toxic and durable, would be an excellent choice for you
- Easy Storage: Come with a portable bag helps you carry all kits and is less prone to loosing, would greatly save your time and space
- Package Include: 238Pcs Trim Removal Tool
- Versatile Auto Trim Tool Set: This premium 5-piece tool set is designed for seamless removal of exterior and interior car trims, moldings, wheel hubs and door panels without causing damage to your car
- Professional Grade Durability: This trim removal set is crafted from sturdy yet pliable nylon, ensuring durability and flexibility during use while protecting your vehicle's surfaces from scratches
- Versatile and Universal Fit: The 5pcs professional auto trim removal tool set is suitable for use on all vehicle types, including cars, RVs, and boats, making it an essential tool for any projects
- Ergonomic Design for Easy Handling: Each tool in this professional auto trim removal tool set features an ergonomic handle, making laborious repair or maintenance tasks easier and quicker
- Compact and Convenient: The trim set removal kit is compact and portable, suitable for keeping in your car for on-the-go repairs, ensuring you’re always prepared for any trimming needs
- Multi-function tools: There are 19 pcs different kinds of panel removal tools, excellent for Automotive, Marine, Furniture or Aircraft Trim removal and installation, including Panels, Moldings, Window Trims, Clips, Fasteners, Emblems, Panels, Radios, etc...
- Nylon Material: Made of impacted resistant nylon fiber material with high level craftsmanship, it’s non-toxic and have long last, not like brittle material which is easy to bent or crack
- Good helper: Whenever you need them, they are always here to help you. It will be an excellent choice for you to work on your car with this set
- No damaging: These tools helps you work on your car easily without damaging it. It won’t scratch or damage your car like some poor quality tools
- Package Include:Including 11pcs interior trim disassemble tools, 2pcs release tools, 2pcs stereo removal tools, 3pcs Car terminal removal tools, 1pc Trim Clip Removal Pliers, and a portable storage bag
- High quality material: Made of impact resistant nylon fiber material, exquisite craftsmanship, non-toxic, durable, and not easily bent or cracked inferior material
- Ergonomic design: The interior disassembly kit is designed based on ergonomics and has ultra light and easy-to-use functions, effectively saving the workload of various internal and external car interiors
- Multi functional toolkit: These 6 different types of decorative tools are used for installing or removing car audio/radio systems, instrument panels, decorative strips, logos, window decorations, car interior repairs, furniture repairs, etc
- Package includes: 5 pieces of automotive dashboard disassembly tools and 1 piece of fastener disassembly tool, a total of 6 pieces of automotive decorative parts disassembly tools
- A great interior disassembly tool: Car interior disassembly tools are easy to hold in your hand and can easily enter difficult to reach spaces and crevices. This is a great car repair tool for professionals and beginners to make any car modifications.
- Made of super durable plastic material for long-time usage. Ergonomic design with super lightweight, easy handheld features which effectively effort saving for various interior and exterior car trimming in the shortest time.
- Great for car audio/radio system installing or removing, door panel, moldings, window trims or automotive interior repairing and furniture restoration.
- Package includes 4 plastic panel removal tool + 1 fastener remover to facilitate your needs when repairing. A professional tool kit that is sturdy and easy to use.
- Made of impact resistant nylon fiber material with matte surface treatment, tougher than common ABS one, it is eco-friendly, non-toxic and breakage-proof.
- All tools are molded according to car trimming needs on the market, moderate curve that is not sharp, anti-scratches and harmless to car paint in the whole modification [Universal Application] This multi-functional combination tool set designed for all models of cars, boats, and rvs trimming jobs with variety of shapes and sizes, even for hard to reach areas.
- Easily remove and replace plastic push pins found on various vehicle's trims and body components
- Helps to remove pins without damage, ensuring they could be used again
- Craftsman Comfort Grip Design
- Fastener Removal Trim Tool : Work great for automotive interior and exterior trimming work, but also used as a bike tire remover and pushpin puller.
- Clip Remover Tool: Made of No.65 Manganese Steel bar, it's much tougher than common carbon steel pliers,Easy to hold in hand, effectively save effort and time, you will feel comfortable to use.
- Auto Trim Tools : Spring-loaded design allows quickly remove the nails, clamps, door panels, dashboards and interiors ; it will not damage your lovely car body.
- 2 in 1 Clip Pliers : with 1-2 mm thickness of the plier head, suitable for many types of round and square clips, fasteners and plastic rivets, easily slide into confined areas.
- Package Included : 3Pcs Clip Pliers Fastener Remover and bonus a Storage Bag.
- TRIM PULLER MULTI-TOOL LIGHT WEIGHT & COMPACT SIZE: The Zenith Trim Puller Mini was designed with a lighter weight and compact size compared to its older brother, the Zenith Trim Puller, making it perfect for working in cramped spaces where there might not be enough room for a larger tool. It can also be easily stored inside an everyday toolbox or standard household drawer
- IDEAL FOR REMOVING BASEBOARDS & TRIM MOLDING: The Zenith Trim Puller Mini is great for smaller DIY projects by safely removing baseboards, crown molding, door casings, chair railing, decorative panel and even nailed or glued countertops; IT’S THE ULTIMATE DEMOLITION AND REMODELING MULTI-TOOL!
- INTEGRATED WEDGED CENTER PROTECTS THE WALL AND TRIM - NO MORE DAMAGE! The Trim Puller Mini with its nimble size allows you to reach tight spaces for delicate work where extra precision is needed. Even though it is smaller than most traditional prying tools it has a larger and flatter contact area which reduces the likelihood of causing damage to both the trim and wall
- THE AUTHENTIC, REVOLUTIONARY, TRIM PULLER TOOL that does all the work of a wrecking bar, flat pry bar and claw and eliminates the need for a shim or small board spacer
- COMFORT GRIP, SHOCK-ABSORBING EDPM HANDLE: This Trim Puller Mini is capped off with an EDPM handle that feels comfortable in the hand while offering exceptional shock absorption
SEOCONTENT-START
Bulletin Number: 12-311-21; Date: 02/25/21 Page 1 of 2 SERVICE BULLETIN Continued… CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS. Subaru Service Bulletins are intended for use by professional technicians ONLY. They are written to inform those technicians of conditions that may occur in some vehicles, or to provide information that could assist in the proper servicing of the vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do the job correctly and safely. If a condition is described, DO NOT assume that this Service Bulletin applies to your vehicle, or that your vehicle will have that condition. Subaru of America, Inc. is ISO 14001 Compliant ISO 14001 is the international standard for excellence in Environmental Management Systems. Please recycle or dispose of automotive products in a manner that is friendly to our environment and in accordance with all local, state and federal laws and regulations. NUMBER: 12-311-21 DATE: 02/25/21 APPLICABILITY: 2018-21MY Crosstrek SUBJECT: Side Cowl Panel Trim- Design Change INTRODUCTION: This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle -type sound heard while driving. The size of the foam cushion portion and the production process to secure it to the part have been optimized to prevent the condition. PRODUCTION CHANGE INFORMATION: The new COWL PANEL-SIDE trims were incorporated into Crosstrek production starting with VIN MH277078. PART INFORMATION: Description Part Number COWL PANEL- SIDE, RIGHT 91423FL001 COWL PANEL- SIDE, LEFT 91423FL011 REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired. ATTENTION: GENERAL MANAGER q PARTS MANAGER q CLAIMS PERSONNEL q SERVICE MANAGER q IMPORTANT – All Service Personnel Should Read and Initial in the boxes provided, right. © 2021 Subaru of America, Inc. All rights reserved. Bulletin Number: 12-311-21; Date: 02/25/21 Page 2 of 2 SERVICE PROCEDURE / INFORMATION: REMINDER: Customer satisfaction and retention starts with performing quality repairs. The service procedures for cowl panel trim replacement remain unchanged. Always refer to STIS and review the full requirements of the repair being performed. The Service Manual procedures contain information critical to performing an effective repair the first time, every time. This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair. WARRANTY / CLAIM INFORMATION: For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using the following claim information: Labor Description Labor Operation # Labor Time Fail Code COWL GRILLE MOLDINGS R&R ONE OR ALL A916-411 0.3 XBP-48 IMPORTANT REMINDERS: • SOA strongly discourages the printing and/or local storage of service information as previously released information and electronic publications may be updated at any time. • Always check for any open recalls or campaigns anytime a vehicle is in for servicing. • Always refer to STIS for the latest service information before performing any repairs.
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SEOCONTENT-END
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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