Side Cowl Panel Trim Design Change – 2018-2021 Subaru Crosstrek

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NHTSA ID Number: 10188199

Manufacturer Communication Number: 12-311-21

Summary

This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving.

 


NUMBER: 12-311-21
DATE: 02/25/21

APPLICABILITY: 2018-21MY Crosstrek
SUBJECT: Side Cowl Panel Trim- Design Change

 

INTRODUCTION:

This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle -type sound heard while driving.  The size of the foam cushion portion and the production process to secure it to the part have been optimized to prevent the condition.

 

PRODUCTION CHANGE INFORMATION:

The new COWL PANEL-SIDE trims were incorporated into Crosstrek production starting with VIN MH277078.

 

PART INFORMATION:

Description Part Number
COWL PANEL- SIDE, RIGHT 91423FL001
COWL PANEL- SIDE, LEFT 91423FL011

 

REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being repaired.

 

SERVICE PROCEDURE / INFORMATION:

REMINDER:  Customer satisfaction and retention starts with performing quality repairs.

The service procedures for cowl panel trim replacement remain unchanged.  Always refer to STIS and review the full requirements of the repair being performed.  The Service Manual procedures contain information critical to performing an effective repair the first time, every time.  This includes but is not limited to important SAFETY precautions, proper inspection criteria, necessary special tools, required processes and related one-time-use parts needed for a complete and lasting repair.

 


4 Affected Products

Vehicle

MAKE MODEL YEAR
SUBARU CROSSTREK 2018-2021

 


1 Associated Document

Manufacturer Communications

NUMBER: 12-311-21
DATE: 02/25/21

https://www.nhtsa.gov/recalls?nhtsaId=10188199

MC-10188199-0001.pdf 1069.497KB

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